NCH Wellness Center

Information about NCH Wellness Center
Opening hours
- Monday: 5:00 AM – 9:00 PM
- Tuesday: 5:00 AM – 9:00 PM
- Wednesday: 5:00 AM – 9:00 PM
- Thursday: 5:00 AM – 9:00 PM
- Friday: 5:00 AM – 8:00 PM
- Saturday: 6:00 AM – 6:00 PM
- Sunday: 6:00 AM – 6:00 PM
Our comment from FitFit United States about NCH Wellness Center:
NCH Wellness Center, located in Arlington Heights, is a premier fitness facility that offers a wide range of services and amenities to ensure a comprehensive wellness experience. Here are some highlights:
- Clean and Well-Maintained: The center prides itself on being very clean, with well-cared-for facilities that include state-of-the-art gym equipment, pools, saunas, and therapy pools.
- Friendly Staff: Many users have praised the staff as being friendly and helpful, creating a welcoming atmosphere for all members.
- Variety of Services: The center provides numerous classes including yoga, Pilates, and personal training, catering to all ability levels.
- Modern Equipment: Members appreciate the wide selection of fitness equipment available, suited for both individual and group workouts.
- Convenient Amenities: With facilities like locker rooms, showers, and a warm therapy pool, the center strives to enhance the overall workout experience.
However, some users have noted areas for improvement:
- The staff has received mixed reviews regarding their attentiveness, and some have reported experiences with rudeness.
- While the facility offers many amenities, some members find the prices to be on the higher side.
- Concerns have been raised about staffing levels at times, particularly in emergency situations.
Overall, NCH Wellness Center is highly recommended for its clean environment, rich array of services, and friendly atmosphere, making it an ideal destination for fitness enthusiasts.
Services, Machines and Guided Classes
NCH Wellness Center: Opinions

Fantastic experience: Nice and clean
Negative experience: The staff is the rudest I have come across no respect for patients.
Fantastic experience: Amazng facility and most importantly the best staff and great leadership at this facility. Highly recommend. Very clean too. 10/10
Fantastic experience: 7 hours of waiting to stop a nose bleed. If you use an erndeavor facility you can be sure the facility is under staffed, nurses and doctors.
Positive experience: Very clean, staff is very friendly as are the members.
Thank you for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Fantastic experience: An absolute gem of a fitness center. Everything you could need in one place. Staff is outstanding. A very nice pairing with my PT/OT down the hall. Loving the MedFit program I just joined. Roger P
Thank you so much for your enthusiastic review, Roger! We're overjoyed to hear that you had a wonderful experience with our business. Your feedback means the world to us, and we're grateful for your support.
Positive experience: nice work out equiment
Thank you so much for your enthusiastic review, Jonathan! We're overjoyed to hear that you had a wonderful experience with our business. Your feedback means the world to us, and we're grateful for your support.
Fantastic experience: Great people very helpful and friendly
Thank you Cindy for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Positive experience: It is always good to get in some exercise at any age. They give you many exercises that fit your age and health.
Thank you Lawrence for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Fantastic experience: Such an awesome gym!! I love the sauna steam room pools and whirlpool!!
Thank you Sarah for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Fantastic experience: An ideal location with top trainers, classes and cardiac rehab. An amazing environment to stimulate a healthy lifestyle.
Thank you Don for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Fantastic experience: Nice gym a bit pricey but it’s always clean
Thank you Nick for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Fantastic experience: Clean, well taken care of facilities.
Thank you Carolyn for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Fantastic experience: Very good.
Thank you so much for your enthusiastic review, Rob! We're overjoyed to hear that you had a wonderful experience with our business. Your feedback means the world to us, and we're grateful for your support.
Fantastic experience: Expensive but worth it!
Thank you so much for your enthusiastic review, Robert! We're overjoyed to hear that you had a wonderful experience with our business. Your feedback means the world to us, and we're grateful for your support.
Fantastic experience: I have PT there. One of the beat workout places near by. Clean and well maintained. Very friendly.
Thank you Alice for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Fantastic experience: Very clean facility with nice gym equipment.
Thank you jason for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Fantastic experience: Every single staff member is kind and friendly. The entire gym is very clean. Spray sanitizers are available everywhere.
Thank you Rahul for taking the time to write this review. We're delighted to hear that you had such a positive experience! We truly appreciate your support and kind words. Our goal is to continue delivering exceptional experiences that live up to your expectations.
Fantastic experience: Great place
Fantastic experience: Great staff
Fantastic experience: Nice place
Negative experience: Lo peor de lo peor necesitan mas personal. Atienden bien culero. Siempre con sus caras pésimo servicio Te roban. Fui a return. Y faltaron varias cosas Por escanear. Volví a preguntar y se hicieron las locas y no me añadieron el crédito de mis cosas q compre Me robaron. Plz cheken cuando vallan a devolver algo por que luego de tantas cosas que compras. No escanean unas. Y te falta dinero. Luego. Y si preguntas se hacen las locas Y no kieren ayudarte. La neta. Una demanda bien hecha porque Si se pasan Piensan que uno no pone atención a lo q hacen las cajeras
Fantastic experience: Great place for a good workout
Fantastic experience: Clean pool and whirlpool, sauna and exercise equipment.
Fantastic experience: Very well equipped with exercise equipment
Fantastic experience: Love it! Great place to work out.
Fantastic experience: Every aspect was first rate, no complaints at all.
Thank you so much for your enthusiastic review, Joyce! We're overjoyed to hear that you had a wonderful experience with our business. Your feedback means the world to us, and we're grateful for your support.
Positive experience: Expensive but they have just about anything you could ask for to workout, plus pool, sauna, massage/spa, Pilates/yoga/Zumba etc classes and well educated certified trainers.
Fantastic experience: Great place to work out. Helpful people, fantastic machines and NOBODY is staring!
Positive experience: Great classes, especially the yoga, and a super clean facility.
Fantastic experience: Wonderfully clean and organized! Spacious workout areas, walking track, swimming pool, all the good stuff under one roof!
Negative experience: This place is an absolute scam. My membership was cancelled in person due to how terrible the staff is. They still charge. Unprofessional, legit not a single person answer phone calls referring to BBB
Fantastic experience: Great gym. Always clean, awesome equipment and classes. Friendly staff. Best gym around.
Positive experience: I am in a wheelchair ♿️. I was pleased that I received a page of Instructions "Aquatic Therapy Policies & Patient Information". The information was very, very outdated and some of it was just WRONG. They really need to update their "Page of Instructions".
Fantastic experience: Love this gym, has plenty of equipment, you never have to wait. Absolutely perfect, don't miss out.
Negative experience: They offer a 3 day trial I wanted to try it before I make a decision and the receptionist/ cashier made me pay 20 instead of allowing me to utilize something that’s offered to everyone. I hate to say it’s because I’m black but she was really karenish. That being said no coloreds allowed
Fantastic experience: Love it. It’s got everything you might want in a gym. Plenty of free weight racks, machines, indoor track, pools, plenty of classes, nice showers and steam room with towel service.
Fantastic experience: Absolutely amazing. They have daycare on tuesday/Thursday nights and on weekends until noon. (And in the process of adding more times) It's SO nice for parents who want to work out. They have a sauna, steam room, whirlpool, towel service, group classes, pickleball, full fitness room with brand new equipment, and even a spa. This gym is AMAZING. It's so clean and staff are more than willing to help with everything.
Positive experience: I was a member for about 15 years. The facility is really top notch with excellent access to trainers and programs. My complaints are minimal: It's very expensive and they charge for simple things like putting your membership on hold for a month. I also often wished that they would expand their hours on the weekends.
Fantastic experience: I recently joined NCH Wellness Center and I'm loving it so far. The facility is always clean and they have a great selection of equipment. I'm seeing results already, and the staff are friendly and helpful. Highly recommended if you are looking for a great place to work out.
Positive experience: Great place to work out clean lots of machines lots of free weights. Then there's the pool area. A warm water therapy pool a lap pool and a very nice sauna. And the men's locker room they have the steam room and a sauna. All I can say is enjoy it's a lot of fun.
Fantastic experience: Great facility! Tons of equipment. Friendly and professional trainers. Very reasonable rates. Ask your physician for a referral and get two months for $59 which will be applied to your first month if you sign up.
Fantastic experience: Thank you to my trainer Cole Mueller I will not be able to return, to the Wellness Center but thanks for the advise that you gave to me regarding my future home exercise routines.
Fantastic experience: Nice, quiet, clean
Negative experience: Bring discriminated against...have a heart condition and not allowed to attend cardio therapy. Because of Cook County mandate
Negative experience: Very deceitful of the Wellness Center to claim that the Jacuzzi had a "leak" which caused it to be shut down and empty for so long. Miraculously, it sprung back to life this past Monday, February 28th, the day the IL mask mandate was lifted. Seems the management of the Wellness Center caved to the perpetually brainwashed and frightened faction of their membership base who complained about folks having the sheer audacity not to wear an idiotic mask in a Jacuzzi. That of course is so ridiculous, it defies comprehension. Anybody who knows anything about indoor swimming facilities knows that the chemical vapors that rise from the surface of the water kill any airborne pathogen (including big scary Covid) instantly. But of course logic isn't enough for the mask-addled sheeple, so they cried and of course got their way. Instead of lying, the Wellness Center should have kept the Jacuzzi open and told their forever frightened patrons that if they were too scared of catching mean old Covid in and around a Jacuzzi, they should put their memberships on hold until they felt comfortable coming back. Instead however, everything got messed up for the rational thinking folks, as usual.
Negative experience: Very expensive for low quality amenities. The rudest staff I have even been in contact with. Not one staff member, from front desk to the trainers, will look you in the eye and acknowledge you. NCH needs to give a course in how to give the lowest amount of customer service possible. 79 dollars a month for old, antiquated facilities, and the worst staff I have ever seen.
Fantastic experience: They offer an array of workout options and services to meet your needs - in studio and outdoor classes, on-demand, personal training and nutrition consulting. The instructors are extremely knowledgeable and your fitness goals become their goals.
Fantastic experience: My gym!
Fantastic experience: Programs are for there for all levels. Good walking track. All the machines you could want. Bright and sunny. Lovker room are clean and have stuff. You know what I mean ladies. Pools available. I do Zumba gold and yoga classes there.
Fantastic experience: Very clean and friendly staff
Fantastic experience: Great facility, even better staff. Trainers are awesome... Robbie and Blaine are personal favorites. Love the great insight they provide for my workouts.
Fantastic experience: It's a great place to workout. A pleasant atmosphere. And it is much more than exercising.
Fantastic experience: Very good place to workout many modern machines ,many services price great check it out
Fantastic experience: Clean facility and super friendly staff...Many services and training options!
Fantastic experience: Laura, front desk is a pleasure.always remembers your name .
Fantastic experience: This truly is a Wellness Center not just a gym. Regular day people that want to stay healthy. It's friendly, clean and convenient. No buffed up, fake looking people and no one is watching how much you can bench.
Fantastic experience: Safe workout environment with all the great amenities.
Fantastic experience: Great place to train! Trainers were amazing and really knew their stuff! Awesome!!
Fantastic experience: Ate outside under a tree off a golf coirse.Lovely breeze, delicious chicken limone, and a very pretty and amiable waitress.
Fantastic experience: Very nice facility, warm water therapy pool is wonderful. Clean and well staffed!!
Fantastic experience: Very nice workout facility
Fantastic experience: Very professional. I was in and out in no time at all.
Fantastic experience: This place is a 5 star health club. Anything you can imagine, they have. Also very clean and they're taking COVID seriously!
Fantastic experience: Great staff and an inclusive, fun atmosphere. I started 6 months ago and have seen great improvement all around. I look better, I feel better, and I have more energy to carry me through the day.
Fantastic experience: Clean workout facility with probably the best covid precautions out there.
Fantastic experience: Great selection of fitness equipment for able and disabled people. The NuStep is great. The warm therapy pool is amazing, just pay attention to the schedule because it is shared with onsite physical therapy. The physical therapy department is fantastic with excellent staff! Will is an excellent, knowledgeable trainer, who is really creative with excercises for someone like me that has limited mobility. He's also energetic and encouraging.
Fantastic experience: Came for massage... Had a hard time walking when I came in ( it's been months). I can not believe the difference in a 90 minute session. I can walk with hardly any pain. MJ definitely a miracle worker. HIGHLY RECOMMEND!!!!! ♥️
Fantastic experience: Physical Therapy Kristine K is wonderful. Front desk employees are great. Great place over all.
Fantastic experience: Great place! Love the group exercises. Groups for all levels of ability.
Fantastic experience: Very caring staff. Well maintained facilities with good covid practices in place.
Fantastic experience: Full service workout facility. Friendly staff, many class offerings - both types and times, nice and clean facilities. Workout equipment could be a bit updated. Some of the free weights, mats, pads, rollers, etc. are a bit worn. When equipment breaks, it seems to take quite awhile until it gets fixed. Locker rooms are clean and we'll stocked. Wish there were a bit more conscientiousness about masks covering nose AND mouth - by BOTH staff and members.
Fantastic experience: Beth, Audrey- and all staff were always professional. Kind and. Knowledgeable.. thank for all the. Handouts and. Ribbon. To take home. So I can continue. Working on my. BALANCE ISSUES.. DUE TO A DIAGNOSIS OF. A RARE NUEROLOGICAL. DISEASE.. ( M. G.) MYASTHENIA GRAVIS. DISEASE..THANKS SO,SO MUCH.. SINCERELY, MONICA ISLER IACOBAZZI. ( WITH. LOVE AND. PRAYERS FOR. BETH AND. AUDREY)♡♡♡♡♡♡♡
Fantastic experience: I love this place
Negative experience: NOT good.
Fantastic experience: Excellent orientation presentation and great facility.
Fantastic experience: Very nice to be back ,felt great
Fantastic experience: I use the pool at NCH wellness. It is a very nice facility
Thanks so much for leaving us a review! Take care!
Positive experience: The place is nice and really respectful & organize and following directions of CDC but I think they should close it down for the meantime everything settles down or lower down there Price
Negative experience: How could they let go the best kids club in the area? WC doesn't really care or cater to the needs of families with children. I know I won't come back. As many of my friends that go here will also not return. Not a smart business move on WC PART !
Fantastic experience: Full service workout facility. Friendly staff, many class offerings - both types and times, nice and clean facilities. Workout equipment could be a bit updated. Some of the free weights, mats, pads, rollers, etc. are a bit worn. When equipment breaks, it seems to take quite awhile until it gets fixed. Locker rooms are clean and we'll stocked. Wish there were a bit more conscientiousness about masks covering nose AND mouth - by BOTH staff and members.
Thank you, Emilie, for this thoughtful feedback. We'll be sure to pass it along to the team.
Positive experience: It’s a great place to work out. I’ve been a member for over 15 years. I love how they maintain equipment and always renew the facilities. The only disappointment is the early closing hours during COVID-19.
Fantastic experience: Great place to work out.
Teresa, thank you for the five-star review! We'll make sure to share it with the team.
Fantastic experience: Blaine is a knowledgeable and professional trainer. The staff is very helpful.
Fantastic experience: Well I am new there but from what I have seen the place is clean and well maintained and the staff is very polite and helpful.
Thank you, Stefan! We wish you the best of health.
Fantastic experience: Clean, lots of equipment, trainers available,pool . safe - very affordable when every thing is considered
Fantastic experience: This place has everything you could want for your health and wellbeing. From personal trainers to facials and everything in between.
Evelin, thank you for the positive feedback. We're so glad you enjoy taking care of yourself in our facility!
Fantastic experience: Incredible facility and management. As an instructor this is my favorite place to teach and work out. The members and staff alike are wonderful to work with.
Fantastic experience: James and Mark they are friendly. Mark is one of the best physical therapist. I highly recommend him to anyone.
Thanks so much for leaving us a 5 star review! Take care!
Fantastic experience: So clean, everyone is so friendly!
Thanks so much for leaving us a 5 star review! Take care!
Negative experience: The front desk staff have never been accommodating, welcoming, or helpful (let alone friendly) in the year I have been going here.
Hi Fred, thank you for sharing your feedback with us. We will pass this on to the team so we can take steps to improve our service.
Fantastic experience: Incredible facility and management. As an instructor this is my favorite place to teach and work out. The members and staff alike are wonderful to work with.
Thanks so much for leaving us a 5 star review! Take care!
Positive experience: This is a great facility but with pricey membership dues. My wife and I did a week trial and would love to join for the winter months but the only option was an annual membership. Would like to see short term membership options. Competitive pricing would also be a plus like the Arlington Heights ARC.
Hi, Patrick, and thank you for sharing your thoughts with us. We'll pass along your thoughts to Wellness Center leadership. Happy New year!
Positive experience: I have been a member since 2014 and have been mostly pleased with the WC. I won’t give a full five-stars because the lockers in the men’s room need repair regularly; another gym I’m a member of has staff wiping down the equipment many times a day using a disinfectant and towels (not at the WC); and, when the toiletries went away, none of the members were notified even though you have all our email addresses. The staff is cheerful and helpful, and glad you remodeled to eliminate the annoying basketball and added more equipment.
Thank you, Dan, for your feedback!
Fantastic experience: I joined with Medfit program and I like the place, trainers, equipment overall I liked everything. Hope to look forward to it.
Fantastic experience: Very clean all the time so many equipments, great helpful staff . Highly recommend.
Fantastic experience: Love the Wellness Center. There is a very good variety of things to do, regardless of ability level - novice to athlete. Lots of equipment, a large variety of classes, top notch instructors and personal trainers, if that's your thing. 2 pools, hot tub, walking track, Turf floor, and soon to be outdoor area. My only regret is there is not a dedicated yoga space, with heated classes. I'd like that to be expanded.
Fantastic experience: Love the classes! Nice pool, equipment and track. Worth the monthly fee.
Fantastic experience: Very nice facility, with everything you need for any type of workout. It's not cheap though.
Fantastic experience: Just had a great yoga class there! Beautiful facility, tons of equipment.
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NCH Wellness Center appears in the following listings:
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