Mode Gym | 24 Hour Access

Negative experience: waiter was slow and didnt bring the right entree to my business partner. the chopped cheese was really good tho, but i wish they had spaghetti. they let me connect my phone to the aux while i was eating dinner which was weird but nice. seemed like an off brand juke-box maneuver. then because we ordered dessert they invited us back to the kitchen to meet the chef which was pretty cool. but the chef laid all the eggs himself and made us watch.

Fantastic experience: My girlfriend and I have been members here for three months now, and I have loved every moment of this gym. It’s always clean, and has great music with super friendly members and staff. They will be expanding this month, I’m excited to see the new area. I would recommend this place to anyone looking for a gym to help them lock in and gain muscle in a cool, safe space

Fantastic experience: Very clean,updated equipment and amazing staff we found Ruben very nice and helpful !

Fantastic experience: Ruben was so nice to us and the gym is dope!

Fantastic experience: Best gym I've been too. Always clean. Great atmosphere and serious people looking to get into the best shape of their lives. Also is bodybuilding friendly

Fantastic experience: Great staff and great environment, best gym in Chicago.

Fantastic experience: Great gym!! The environment is electric and the equipment is fantastic as well. Would highly recommend

Fantastic experience: Great gym, super good atmosphere and everyone was super nice. Got locked out of my locker and Ruben helped me out, and was super helpful.

Fantastic experience: Stopped by while on vacation and the gym was really nice and had a good environment. Ruben helped me and my buddy and was super cool. Would recommend swinging by the gym for sure.

Positive experience: Being honest coming to this gym, I was so thirsty lol So me and my husband, we decided that we left the gym 30 minutes early, To come get an actual review of this gym, So prior to us making it to the gym, we was laughing and playing Like we found a new gym. Three minutes walking through the door the gym had a sweet odor,The guy gave us a tour around The gym, His presentation was kind of terrible to me. Far as the equipment goes they have one of everything. And everything you see on the Internet it’s not what you get in reality. The mirrors that were on the wall, are very unique. There is no sunshine or light in this gym It’s very dark. Just to assume everything up about this gym, The guy that gave us a tour, He did not take us upstairs to the upper level. I actually think this gym is for the people that stay above the gym because it’s convenient for them. I think they can do so much better. This gym kind of gave me like a masquerade vibe.

Fantastic experience: I had an amazing experience at this gym today! From the moment my friend and I walked in, we felt so welcomed… The owner was incredibly kind and made sure we had a great experience. The reception staff was also very friendly and professional.. The gym itself is absolutely beautiful spacious, well-organized, and equipped with high-quality machines!! The cleanliness of the bathrooms and the entire facility was impressive.. Everything about this gym exceeded my expectations.. I highly recommend it to anyone looking for a top-tier fitness experience! :)

Fantastic experience: The team here was so welcoming and inviting. Came from out of town for a day and the process was super seamless. Aesthetic and functional gym with nice locker room accommodations. Shoutout to Reuben for being super responsive on the phone as well. 10/10.

Fantastic experience: Mode Gym is truly next level when it comes to fitness and luxury combined. From the moment you walk in, you’re greeted with a sleek, high-end atmosphere that feels more like an exclusive club than just a gym. The equipment is state-of-the-art, always well-maintained, and perfect for any type of workout—whether you’re strength training, doing cardio, or working with one of their elite trainers. The ambiance is unmatched—the lighting, the music, and the overall aesthetic create an environment that fuels motivation and focus. The staff is professional, knowledgeable, and always willing to help, making every workout experience feel elevated.

Fantastic experience: The staff was very welcome! Love the interior of the gym and will come back when visiting Chicago

Fantastic experience: Very welcoming staff! Atmosphere was great, I’d recommend giving this gym a try

Fantastic experience: Rubén was such a great help today ! He got me situated & showed me around the gym. Great customer service . Definitely recommend this place

Fantastic experience: Best gym in Chicago Ruben & the team were excellent

Fantastic experience: I've been a member for 5 years now and it's the best gym in Chicago. The atmosphere is great, members are very respectful of each other and the equipment, staff is friendly, it's a clean space, and has everything you need.

Negative experience: Horrible gym. Always packed. The treadmills are always broken. Impossible to cancel the membership. I tried to cancel in November 2024. Its February 2025 and I'm still getting charged monthly fee and late fee and all kinds of fees. Don't recommend joining. The owner responded to my review saying I was never a member but this screenshot proves I was. Funny how they say I was never a member.

Fantastic experience: Clean, friendly staff, and just the right lighting to throw on your headphones and get to work.

Fantastic experience: Great gym. Amazing equipment and great atmosphere. Def will be getting swole in here.

Fantastic experience: Gym was super clean and staff was very friendly! Ruben helped me set up my membership quickly so I could get started on my workout.

Fantastic experience: I LOVED THIS GYM. Was only in town visiting, but wish this was my every day gym. All the equipment you need. Staff was so friendly. The aesthetic is perfect. We will be back when we are in town again!

Negative experience: Went in for a tour and trial work out. Reuben was amazing, very informative and friendly. We didn’t feel like he was pressuring us to join. Personally, the gym isn’t for me. I felt it was very much a “bro” gym because of the art that was inside: I.e., a half naked woman in a bathtub to indicate the women’s bathroom. The ventilation wasn’t the greatest either. I was sweating walking around trying to find a space to work out. Overall, we didn’t join the gym but really appreciated Reuben’s customer service.

Fantastic experience: Zephyr helped me out a ton and is very welcoming

Positive experience: A chic modern gym that touts itself as a ‘body boutique’, Mode is a cool gym that offers up everything you need to have a good workout in a smaller club gym setting with nice lighting, artwork and modern aesthetic. Some of the features of this gym are a two saunas for men and women separately, a small open studio for yoga mats and calisthenics which includes a heavy bag and boxing gloves as well as small dumbbells and box jump equipment, a full rack of dumbbells with many benches, two big squat and deadlift racks, and plenty of different machines, as well as an upstairs area that features treadmills. Keep in mind this is a pretty small gym with a hefty monthly fee but does not include swimming pools, basketball courts and the amount of machines is limited and there are not many variety of cardio machines. The primary factor or selling point for me was just the cool aesthetic of this gym with good quality machines and equipment, but the price is just a bit high for what it is.

Fantastic experience: This gym was so great Ruben made sure we knew exactly how the gym operated and was very professional!

Fantastic experience: Such an amazing gym! Ruben took such good care of us & made sure we felt very welcomed. Highly recommend anyone visiting to come check it out!

Fantastic experience: Great gym with amazing staff! Zephyr greets me every time and is always extremely welcoming and knowledgeable. There is no better way to start a workout!

Fantastic experience: Went in here and got a tour from Zephyr - he was so welcoming and answered all of my questions very enthusiastically! They have a robust assortment of machines, including a few I had never seen. The vibes in the gym seem really laid back and I would definitely recommend it!

Fantastic experience: I have been a member of the Mode gym for a while and can’t say enough good things. The atmosphere is great. One of the front desk employees, Zephyr is fantastic! Always friendly, professional, and helpful, they make every visit to Mode Gym a great experience. Highly recommend

Positive experience: I truly enjoy training here, but I am reaching out to suggest adding signage that encourages respectful phone use in the gym. I typically have an hour each day to complete my training, but the gym is small, and I frequently find myself unable to finish my routine because some members spend extended periods on machines while using their phones. Signs reminding members to be considerate of others and minimize phone usage while occupying equipment could help improve the experience for everyone.

Fantastic experience: Zack was really helpful from the day I visited the gym to the day I signed up. It’s such an awesome gym, it’s clean, comfortable and everyone is friendly. Come check the gym out!

Fantastic experience: Zephyr helped set me up with a day pass and was very helpful answering all my questions if your ever in Chicago i highly recommend going to this gym

Fantastic experience: Visited Mode Gym for the first time with my daughter. As soon as we walked into the gym Ruben Zelaya was very welcoming and professional. And he kindly answered our questions. Thank you Mode Gym for such a good ambiance, gym equipment. And thank you Ruben for helping us have a nice experience at the fitness center.

Fantastic experience: Ruben was really great in helping me get my membership set up!

Positive experience: It’s a great, well run, clean gym with excellent equipment and nice staff.

Fantastic experience: Called in seeking a gym while I’m here for the holidays. I spoke Ruben over the phone who gave me a price and had me come in, as soon as I walked in I was greeted by him and he gave me very welcoming service and showed me around the place. Had an amazing first workout and plan on getting a membership here once I move to Chicago!

Fantastic experience: The gym is very nice and professional. Shout out to Ruben.

Fantastic experience: Staff is incredible and very nice, place is exceptionally clean, aesthetic is sick. Busy during peak hours but so is every gym. Location is great too, safe area.

Fantastic experience: Great customer service! Rueben was very kind & helpful. This gym is beautiful and the well taken care of. It is a smaller gym which may be perfect for people looking for an intimate setting.

Fantastic experience: Ruben was very helpful. Came in for tour ended up signing up that day. Solid boutique gym in West Loop. Good atmosphere for lifters

Fantastic experience: Rubin was great to work with ! Very knowledgeable of the process and all the gym has to offer!

Fantastic experience: Ruben was great to work with and made the entire process seamless. I’m very excited to use this gym.

Fantastic experience: The gyms great, zach is super helpful upfront too.

Positive experience: Def a gym worth it if you’re in the area, I love the equipment options. Appreciate Ruben for helping us! Will join soon!

Fantastic experience: I just joined Mode and so far I love it. The vibe and aesthetic is like none other Ive ever experienced in a gym from the decor all the way down to the unique lighting.Everything is clean and modern looking. The variety of the equipment is pretty nice and all the staff are really friendly and welcoming. Ruben was very polite and helpful with getting me started with my membership giving me the tour. Best gym in Chicago for sure!.

Fantastic experience: I had a wonderful experience at mode gym..beautiful atmosphere classy stylish elegant hard all in one..visually stimulating...friendly clean hi-tech sweat dripping..everything you need to get the job done..I didn't want want to leave..

Fantastic experience: I used to be a member a few years ago and recently decided to join again. I got tired of the commercial gyms, I love that I can get in and get a great workout without having to deal with broken equipment and missing weights. Every time I go, I’m never disappointed, it’s always super clean and organized. I took my friend in on a guest pass and she loved it too. The staff was great, Sebastian was so nice, he set up her guest pass and gave her a tour. The lighting, locker rooms and the whole gym vibe is always amazing. Definitely my favorite gym!

Fantastic experience: Such a great gym! Visiting from Arizona, and I had heard nothing but great things about Mode, so I decided to stop in for a workout. Mode definitely lives up to the hype! The aesthetics are amazing, vibe is great, owner and his team are super accommodating, and you have everything you need equipment wise. I’ll definitely be making this my go to gym every time I’m in Chicago!

Fantastic experience: This place is amazing! Workers are nice and helpful,and very out going. Ruben is very nice and amazing. He was very helpful at the front desk and very caring if you ever need to stop by at mode gym look out for Ruben!!

Fantastic experience: Mode gym has a great atmosphere. The staff is very nice especially Ruben. I love every workout I have here. 10/10 experience!

Fantastic experience: workout was great and Ruben was very helpful at the front 10/10 would definitely come again

Fantastic experience: Mode gym has a very clean and friendly gym environment. Zach up front was especially helpful and I would recommend the gym to anyone.

Fantastic experience: Had a great time at this gym, clean and great staff. Zach particularly was very helpful and kind!

Fantastic experience: Went in for a visit/tour and was greeted by a very nice gentleman named Zachary. He took me through all the amenities and equipment. He was very polite and made the visit welcoming. I would recommend this gym to anyone in the area. I would have been a member if I didn’t move out of the city.

Fantastic experience: Very well put together gym with everything you need. Zach was also very helpful and informative!

Fantastic experience: Beautiful Gym Very clean and organized I loved the ambiance and art work The equipment is new. I didn’t have to wait for any equipment Many options for Cardio machines

Fantastic experience: Mode Gym is always a friendly and inviting environment to work out in. I appreciate the employees and how helpful they are, specifically Zach. He does a great job answering questions and providing information about the gym.

Negative experience: 3 friends and myself paid $160 worth of day passes and got told we couldn’t deadlift because “the weights would slam on the ground and make noise”.

Fantastic experience: I have been going to Mode Gym for the last year and it is my absolute favorite gym in the city! The staff is excellent and is always smiling, always ready to help and always supportive. S/O to Rueben for being awesome and helping with my account the other day!

Fantastic experience: Looking for a new home gym and came to check out Mode. Was a great vibe and an even better workout. Ruben was a great help and made the experience worth wanting to return

Fantastic experience: Had an awesome experience there today! Ruben Zelaya was extremely helpful and polite. Can’t wait until the next workout!

Fantastic experience: Great Gym near Fulton Market! Good pump. Good staff.

Fantastic experience: Best gym in the city. It’s clean. Members actually put the weights back in their designated spots. Everyone wipes down their equipment. Knowledgeable and friendly staff. You feel like you’re part of a family. 3D scan machine is great for tracking progress. The owner is a problem solver and genuinely humble person. Been a member since 2020.

Fantastic experience: This gym is amazing. The customer service is impeccable. The cleanest gym I’ve seen in the last couple of years. Move aside LA and Xsport. Way better than those chumps at ESPORTA Ruben is the best man to help you out. One time I was dying mid set and then he came up to me and motivated me to finish that set instead of giving up. He made me push myself beyond my own limits and now I’m a better person and lifter thanks to Ruben Zelaya

Fantastic experience: I visited mode gym while traveling into Chicago for work. The gym is very clean and modern. Ruben was amazing and extremely helpful with making sure i had a great experience.

Fantastic experience: Gym is great and clean! When I started I was skinny now I'm in the best shape of my life. Shoutout to Ruben, great guy, great gym! Easy to get motivated here at MODE

Fantastic experience: I’ve been trying out different gyms in the city and Mode definitely stood out the most from all the others I have visited. The equipment is well maintained and bathrooms were clean. The staff is super friendly, Ruben was so helpful throughout the membership process.

Positive experience: Things just haven't been the same since this place opened ,and esp since COVID as well ..Treadmills upstairs kinda close together ,TV screen WiFi sometimes works ,sometimes it doesn't .. The air ventilation sometimes is a problem for me ,summer time it just gets so hot inside !!!The machines are still good.Cardio machine ok..Miss this gym being open 24hrs a day /miss the cryotherapy sessions....

Fantastic experience: Great modern small gym, rarely busy and always clean. Sales staff ruben is really helpful and trainers are always there to help!

Fantastic experience: I just found out that the owner is replacing the broken steam unit that has only been functional for around 25 percent of my five years. They kept wasting money on repairs that would take up to six months to just get it it looked at... With this singular commitment that unfortunately cost too much and took five years, I can heartily give the full five stars. When it's below zero in January, 20 minutes of bone cooking at around 123F makes the winter more bearable. I would pay $40 more per month and give 6 stars for a cold plunge. I would pay $100 more per month for daily access to 2-min in a cryo-booth. That would get 7stars. Contrast therapy and breath work have both become cornerstones of high-end training . However, it's not possible to accomplish this without becoming overly successful to the point where I would quit the gym if over-crowded.

Positive experience: Perfect for early birds! This gym has been great for my morning routine since it opens at 5am. I'm able to get my 5:30am workout in consistently before heading to work. The front desk staff starts each day with a welcoming attitude, which makes those early mornings much more pleasant. Their friendly presence helps set a positive tone for the whole workout.

Fantastic experience: This gym is by far has of the coolest settings and vibes I’ve experienced yet. I highly recommend it to anyone. Great staff, great equipment, awesome facilities !!

Positive experience: A great boutique gym with good people, great vibes and trainers crafted to mold you into shape with a smile. No quitters! The front desk check in process is welcoming and training with Hec makes every weekend worth it. Thanks Mode!

Fantastic experience: My favorite gym in the city. It’s clean, cool, never too crowded, fairly priced, and the ownership really cares about creating a great environment for members.

Fantastic experience: this gym is elite and has transformed ama elevated my gym experience

Negative experience: This gym is glamorized on social media displaying a seemingly much larger space than it actually is. The community here is cool I’ll add. There is very little space for customized workouts, and the studio space is smaller than my storage unit; them having classes in there is insane. The locker rooms are smaller than average and the two showers seems to only dispense ice water, the sauna has been broken for more than a year, and I believe they replaced the DJ with an iPod that was smart. Above all else, the owner… I can’t imagine working under him with his mood swings, and his seemingly bipolar behaviors. To sum this up… it sucks that I’m contracted in this membership and have to pay another cent in order to break out of it… *Update* they saw this comment and terminated my contract immediately. (not another cent was paid)

Fantastic experience: Visiting Chicago and was looking for a unique gym experience. Came to Mode and found everything we needed and more! Energetic and sexy atmosphere, new equipment, luxurious feeling facility. We wish we had a place like this in our city. Staff were friendly and helpful. Great experience!

Fantastic experience: Friendly staff and great equipment + facilities. Lots of extra stuff available too like classes and body scans.

Negative experience: The vibe and people are great at this gym. Love the designs but it stops there. The treadmills are not well maintained. They keep promising me that the sauna will be fixed soon and it was out for the past 2-3 months already. Where is that DJ from promo videos? UPDATE: bought 1 year membership, staff told me i don't need to do anything to cancel my membership yet here we are with hidden terms and conditions where you have to cancel it 1 month prior to the end. keep scamming ;)

Fantastic experience: amazing gym looks and the staff is amazing i absolutely love this gym i can’t wait to come back

Fantastic experience: Great gym, very friendly. Ruben was very nice, knowledgeable and professional

Negative experience: I’d give zero stars if I could. The gym is very small, people very rude and when you try to cancel the membership they ask for a proof that you’re moving (25 miles away from the gym) or medical conditions. It’s a kind of soul contract agreement. 0/10 would not recommend.

Fantastic experience: Fantastic gym. - equipment was in phenomenal shape - not a single piece of equipment they didn’t have - great space utilization and didn’t feel crowded - easy check in and payment process - great staff - nice locker rooms and shower facilities Sebastion was super helpful and knowledgeable. Will definitely be back to work out here on future trips to Chicago

Fantastic experience: Really friendly and awesome staff - super helpful to me as someone only visiting for a month. Great gym with plenty of equipment

Positive experience: Very nice, I enjoyed it a lot , however I’d say it charges too much for what it offers

Negative experience: I’ll start with the positives. This is a clean gym with new equipment and it’s conveniently located if you live in west loop. And they are open later than other gyms in the area. That’s where the positives end. The gym is on the small side, which I understand isn’t their fault. It’s not easy to find a bigger space, and certainly not in this neighborhood. But being in such a small space means they need to optimize every square inch that they have. Which they don’t do. For example, they waste a lot of space on a store that no one seems to shop at, a seating area for customers that no one uses, and an office area for staff that is never full. As a result, the gym area is constantly overcrowded, and the locker rooms are even worse. This problem is exacerbated because there are always members hogging equipment while they sit on their phones or chat with each other. Staff does nothing to address the problem. Worse yet, sometimes staff members take up equipment while they stand around talking to each other or playing on their phones. I understand that being a small gym in a busy neighborhood means the crowds are inevitable. But they need to do a better job of organizing their space, and ensuring that their customers are courteous with regards to how they use the equipment.

Fantastic experience: Super cool gym! Staff is really nice and helpful the gym has all the equipment you’ll need and it’s clean

Fantastic experience: Mode has an amazing aesthetic to it. The people are amazing and better then any other gym

Fantastic experience: 5/5 stars for a great gym and even better staff. Ruben is a rock star and gave me a great tour and helped me set up my membership. The gym itself is modern, plenty of great equipment, and has a fire playlist in the background. Highly recommend if you live in the West Loop area.

Fantastic experience: This is a very nice gym, the staff here are great Andrew helped a lot ! And it is very nice, clean and professional here, not to mention I personally really like the dark gym aesthetic here. This is by far my favorite gym to workout.

Fantastic experience: Best gym in the West Loop. Definitely where the beautiful people are... and where they work out. All equipment you need to stay looking awesome!

Fantastic experience: I love this gym! It was small and intimate, the equipment was amazing and the staff was incredibly helpful and supportive especially Ruben. I highly suggest signing up and making it your home gym.

Fantastic experience: Mode is a great gym for beginners and experts! The staff is really nice and helpful! Gym is clean and has great equipment! If you’re in the west loop and looking for a gym this is definitely the one! Ruben was very informative and overall provided great customer service and I had a great guest experience!

Negative experience: If I could give this gym zero stars I would. I wanted to sign up and switch from LifeTime fitness so I scheduled a tour that the website states includes a DayPass. When I arrived Myranda asked me if I lived within 2 miles. I advised that I did not. She stated that although the website doesn’t state these terms, but she is not allowed to honor the website’s DayPass. I asked for the Manager and she indicated that the Manager Rubin says he would honor the website’s promise of a DayPass but *only* if I leave a positive review. I agreed and Myranda literally wouldn’t let me enter without pulling up Google or Yelp on the spot and indicated that entry would only be allowed if I completed the review. I stated the obvious, there is nothing to review if I don’t enter the gym and so far my experience has been pretty awful. I left and proceeded to drive to my home gym LifeTime where I would never be treated this way. The worst customer service ever. I am a service professional and I have not experienced service this offensive in quite awhile.

Fantastic experience: I’ve been a member at Mode Gym in Chicago’s West Loop for a while now, and it’s honestly changed my workout routine for the better. The gym has everything I need – top-notch equipment, a clean and well-organized space, and it never feels overcrowded. What really makes Mode stand out is the staff and trainers. They’re approachable, knowledgeable, and they genuinely care about your fitness goals, which makes a huge difference. What I appreciate most about Mode is the straightforward, no-nonsense approach to fitness. It’s a place where I can focus on my workout without any distractions. The location is great, too, right in the heart of the city, making it easy to fit a session into my busy schedule. If you’re looking for a gym in Chicago that feels both professional and welcoming, Mode is definitely worth checking out.

Negative experience: This place has managed to embody every single aspect of a nightmarish customer service experience one could imagine. The gym itself has decent equipment, but that's where the positives end. The space is so small, and it's constantly overcrowded. However, the absolute worst part of my Mode Gym nightmare is their cancellation process. I emailed Mode in April 2023 to cancel my membership and they gave me a phone number to ABC Gym, a third party they use. I called them multiple times and each time I get disconnected! I finally found their email and after submitting the paperwork I received confirmation of my cancellation on 8/7/23. That should have been the end of it, right? Wrong! They informed me that my membership would be canceled with an effective date set two months ahead. Fine, I thought, I'll just wait it out. But here we are, in January 2024, and I am STILL being charged! The sheer incompetence and complete disregard for their customers is mind-boggling. I've wasted countless hours on hold, writing emails, and dealing with their excuses. This gym has not only been a financial drain but also a source of immense stress and frustration. It's beyond infuriating that they continue to charge me months after I requested to cancel my membership. I strongly advise anyone considering Mode Gym in Chicago to steer clear unless you enjoy being treated like a doormat and throwing your hard-earned money in the trash. Shame on you, Mode Gym, for your heartless and unethical practices.

Negative experience: Do yourself a favor and filter these reviews by 1 star before signing up at this gym. I was happy to sign up for an annual membership this evening before Ruben threw a mini tantrum when I said I wanted to review the contract before handing over $800. Told me he couldn't print off the t&cs (like what?) and tried pushing me to just sign before reading anything. I brought up the reviews here of people having difficulty canceling memberships, and he brushed it off that you all just didn't know what you were doing. Admitted himself that he had no idea what the second page of the contract outlines (literally the cancelation and payment details), and and lo and behold he did indeed lie about it when he eventually gave me the print out and I read through everything at home. Was told you can cancel at any time by simply emailing their third party payment processor before your membership renews, which is not at all what the contract outlines. Pulled a sour face when I told him I'd be back later to sign up once I read through everything. Thank god I did. An endless amount of gyms within a 1/2 mile radius. Take your money elsewhere. Kid at the desk was friendly if that's any consolation...

Fantastic experience: Amazing gym with a great atmosphere. Super clean i would 100% recommend this facility to anyone who is serious about working out and wants a great crowd around them . Also top notch equipment. Shout out to ruben for helping me out