Snap Fitness Ashland Downtown

Information about Snap Fitness Ashland Downtown
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit United States about Snap Fitness Ashland Downtown:
Snap Fitness Ashland Downtown is a popular choice for fitness enthusiasts in the area, offering a wide range of equipment and facilities to cater to all workout needs. Many members appreciate the friendly and knowledgeable staff who go the extra mile to ensure every guest feels welcome and supported.
Some highlights of this gym include:
- 24/7 access for convenience
- A well-maintained selection of free weights and machines
- Ample parking space
- A clean environment that prioritizes safety and hygiene
- Classes available seven days a week
Users enjoy the spacious layout and the variety of workout options, making it easy to complete their fitness routines without feeling overcrowded. Many reviews mention the great location and the overall vibe of the gym, which fosters a positive workout experience.
However, there are some areas needing improvement, particularly concerning the air conditioning and cleaning schedules. A few users have noted issues with cleanliness and the air conditioning not functioning properly during warmer days. Additionally, some members felt that customer service could be improved, especially regarding handling billing and account concerns.
Overall, Snap Fitness Ashland Downtown is highly recommended for those looking for a clean, welcoming, and well-equipped gym.
Snap Fitness Ashland Downtown: Opinions
Negative experience: I've been coming here for about 2 years now and the location and workout spaces are my favorite by far. Unfortunately the air conditioning hasn't been working for over a month. It was 84 when I tried to work out at 6pm today and I almost got heat rash and a panic attack from being over heated. I won't be coming back to this location until they get the air-conditioning fixed or the outside temperature is below 70°.
Good morning India! Thank you for providing us with your feedback. As you noticed, we are currently experiencing some issues with our AC at this location. We are working with our various partners and vendors to find a solution as quickly as possible. I would love to discuss more with you if you have further feedback or concerns. Please call 541-512-6077 to chat with me directly, as I'd be very happy to help. Be well!
Negative experience: Has no air conditioner. It was hotter inside then outside when it was a 93° day today. Plus no ab workout machines
Good morning Karlie! Thank you for providing us with your feedback. As you noticed, we are currently experiencing some issues with our AC at this location. We are working with our various partners and vendors to find a solution as quickly as possible. I would love to discuss more with you if you have further feedback or concerns. Please call 541-512-6077 to chat with me directly, as I'd be very happy to help. Be well!
Positive experience: Good average gym with free weights and machines. The good - plenty of dumbbells good quality and free weights in good shape. Lots of mirrors to admire your progress. Flooring is padded in weight room of good quality. What could be better - some machines like curls not so conducive to good form.and atmosphere at treadmills is Soviet Union like. Needs a bright paint job as does the mens room.
Hi Richard! Thanks for the stars! We are so glad you're enjoying the club and we appreciate the feedback. We look forward to a healthy and happy new year with you!
Negative experience: I like the equipment and vibe here, but... It's absolutely filthy. Does this place get cleaned ever???
Good morning John! We always shoot for your 5 stars, and I would love to talk to you more about how we can improve your experience. Please feel free to contact me at (541)512-6077 so I can hear your feedback and get a plan in place to earn those remaining stars. I look forward to chatting with you soon. Be well!
Fantastic experience: Huge rip off miss a payment and they turn you off and bill you for an entire year all at once. And directly connected to a creditors already watch your wallet.
Fantastic experience: The staff is incredibly helpful in addressing any concerns guests may have. I can tell they really care and want their guests to feel heard. Thank you again guys!
Thanks for the stars, Hope! I'm glad we were able to chat and get everything taken care of. Welcome back!
Negative experience: This place is the step child of the other location. No windows. Regularly dirty. Equipment wipe dispenserers consistently empty. Currently only 1 spray bottle of cleaning solution available. Equipment is just good enough to pass. There is only one of each station. People are fine. The one trainer that is there gives attitude if they are with a client and you are using what they need. They will occupy multiple stations at the same time while with clients. Passive aggressive signs everywhere. Unfortunately the Y is not open early and Anytime fitness is no better than this location. Price is the same as their flagship location on the other side of town.
Good afternoon Steve! Thank you for writing in with your review, and I am sorry to hear about your experience at this location. We strive to earn 5 stars from each of our members and it sounds like we haven't lived up to your expectations. I'd love to talk to you further to address these concerns and to get your feedback directly. Please feel free to call me at your earliest convenience so we can discuss how to improve your experience. (541) 512-6077. Be well!
Fantastic experience: very convenient location, lots of parking if you can't walk there. Every kind of equipment I need. Also have classes 7 days a week
Fantastic experience: Super friendly staff, always, always cleaning. I feel completely safe here and an so happy to be back... Thank you awesome Snap Fitness staff!:)
Fantastic experience: Very relaxing space
Thanks for the stars, Sharon! We're glad to have you around to relax and enjoy the facility with us!
Fantastic experience: Plenty of equipment to complete a good workput.
Hi Brett!! Thank you so much for the stars, we love the feedback! Be well.
Positive experience: It's a decent gym. Best part is it isn't busy so you don't need to compete for machines for the most part. But they have everything you need. Only thing they could do better with is restocking the wipes and emptying trash more frequently, I have to run across the gym to find something to wipe my machine down with.
Hey Roman, thanks for the stars! We're happy you're enjoying the club so much, and rest assured that we will redouble our efforts to earn that 5th star. I have addressed this with the staff and you should see improvement going forward. Thank you for taking the time to provide feedback. Be well!
Fantastic experience: It's a good place, staff is always kind, people that go aren't talkative and annoying, and overall is good for early morning workouts.
Thanks for the stars, Giovanni! We're happy to have you around!
Fantastic experience: Great work out
Fantastic experience: Nice layout, good selection of equipment, decent amount of space, nice bathrooms, helpful staff. Music playlist is meh bring your own headphones.
Fantastic experience: Great gym in Ashland! Never too crowded and has all the equipment you could need to get your swoll on. The Staff is super friendly and knowledgeable. They greet everyone on their way in and out while going the extra mile to make sure you have whatever you may need. Shoutout to Bryce and Josh you guys rock! Highly recommend this location!
Thank you Xander for your review and membership! We appreciate you as well.
Fantastic experience: Whenever I come into town to visit my girlfriend I come in to workout here. I’ve always enjoyed the new equipments they have and all other materials needed to do your workout. I’ve always wished my gym was this clean and organized! I love the secluded room they have to give you some privacy too! Great place and definitely recommend!
Thanks Erica for taking the time to provide us with your amazing review and we are pleased your able to workout with us while visiting! Hope to see you again very soon. Be well!
Negative experience: This gym & staff dose not care about you or the community. They frequently lie, poor customer service, 0% help during pandemic when trying to put account on hold, manager also extremely poor representative and poor customer service. They mistakenly created 2 accounts under the same name and over charged me for 6 months. Then when I asked to put my account on hold when going out of town they said no problem continued to charge me. They do not fix, correct or admit there mistakes. They represent corporate greed and will choose $ over standard business ethics and morality. WORST GYM EXPERIENCE EVER!!! I would give - O stars. Be aware when joining this facility.
Hello Bob, I am the General Manager of the Ashland Downtown Snap Fitness and this is the first I have heard about your issue. We take customer service seriously and I want to follow up with you to address your concerns. We did not bill our members while closed and therefore this is very unsettling for us to hear. If you could please call our Ashland Downtown location so we can get your full name and number, then we can research this and I will personally call you myself. 541-201-2444. Our manager Josh will be expecting your call and will provide me with your contact information.
Fantastic experience: Super friendly staff, always, always cleaning. I feel completely safe here and an so happy to be back... Thank you awesome Snap Fitness staff!:)
Fantastic experience: I have been going to this gym since 2012. It is one of my favourite gyms in town and in the area. The service is exceptional everyone working there is super nice and welcoming. If you like to train well and hard, this gym is amazing. It's never too busy, well organized, good equipment. I reccomend it to everyone.
Thank you Joanne for being a member for 9 years!
Fantastic experience: One of the cleanest Gyms in the Valley. Staff are always helpful and considerate of Member needs.
Thank you Sofia for your great review. We have been doing some fall cleaning and are pleased that it shows! We also appreciate the feedback on our staff!
Fantastic experience: Snap fitness has been my go to gym since I have started lifting. At this location, Tyler Bennett is the manager. He is very professional and polite. He is google when it comes to any health questions!
Thank you Keen for your review and your membership. Your comments regarding manager Tyler Bennett are very much appreciated as well.
Fantastic experience: Snap fitness is a great place to work out and clean. They have a lot of different machines for you to work out on and the staff is always friendly.
Thank you Tabitha for your review!
Fantastic experience: Good facility with great deals! Friendly and knowledgeable staff, and it's in a great location!
Thank you Spencer for taking the time to provide us a review. We are pleased to have you as a part of the snap fitness family!
Fantastic experience: I personally love snap!!! i was scared to join a gym because i’ve never lifted weights before but at snap i feel comfortable and confident. The staff is also amazing and make you feel welcomed. 10/10 recommend this gym!!!
Thanks Jordan for the review and we are glad you are a member!
Positive experience: Great space to keep healthy
Fantastic experience: Great gym. I love having 24/7 access and really appreciate the expanded free weight area. The manager Tyler is great, super knowledgeable, responsive to any issues, and will give you solid fitness advice as well!
Thanks Mae for your amazing review and for being a member at snap fitness Ashland.
Fantastic experience: Positive: Communication , Professionalism , Quality
Fantastic experience: Positive: Communication , Professionalism , Quality Snap Fitness is the best gym in southern Oregon. They have had exceptional customer service during these challenging times and provided a delightful experience for all. This place makes sure everyone feels welcome and has high quality equipment.
Fantastic experience: Positive: Professionalism , Quality
Fantastic experience: Each and every time I walk in im greeted by bright eyes and a welcoming wave (theres a smile under the mask I just know it), staff and members are always willing and able to lend a word of advise or a helping hand. There's been multiple occasions I've seen individuals reach out to Tyler (manager) and ask for a spot and he's always jumped up and been there to help out. This location maintains its cleanliness even through this horrid time. Highly recommend stopping by and having a chat with a manager and getting signed up.
Thanks Felicia for your kind words!
Fantastic experience: I've been a member since they opened this location. I love this gym, it checks all the boxes for a great gym. Equipment is maintained, great selection of equipment, knowledgeable staff and personal trainers. Hours of operation and parking convenient as well.
Angela. Thanks for your review and most importantly for your long term membership!
Fantastic experience: I’ve been going to this Snap Fitness location since it opened and it was good when it started but has definitely improved over the years. The expansion added a lot to the place and it’s the most reasonably priced and best gym in the area if you ask me. During the times of Covid going to the gym can feel a little scary but this location has been extremely clean and well taken care of throughout this whole process and I feel comfortable going in to workout. Definitely recommend joining if you’re looking for a gym.
Thank you Brittany for your long term membership and we are pleased that you feel safe working out with us during the Covid pandemic and willing to refer us!
Fantastic experience: I don’t work out often, but the folks here at Snap really know how to make it comfortable and to my level! 10/10, would recommend!
Thanks Colleen for your review We hope to see you more often.
Negative experience: Very unhelpful during pandemic. Misleading with their policies, lie over phone. Any changes to your account over phone they do not acknowledge. Very rude when handling or addressing problems, very poor customer service.
Thank you Heather for your feed back. Our members are important as well as customer service. We will have our Area Manger follow up with you.
Fantastic experience: This club is clean and well maintained. There are lots of free weights, machines, bands etc. to make sure you have everything you need for your workout. Once you become a member you have access to all locations and can come whenever you want.
Fantastic experience: New equipment, lots of space after remodeling, the gym is always clean and well-mantained.
Fantastic experience: There is a lot of rooms. Plenty of space for everyone to exercise. Good variety of equipment. They do have two Olympic size barbells. Great prices($7day pass), access 24/7, access 2 multiple facilities, never seen it busy yet. Maria was friendly and helpful.
Fantastic experience: Everything you would want in a gym. Plus 24hr access helps when you need training at crazy hours. As a avid bow hunter. This allows me to prepare best for the hunt. Shoot straight shoot often. Trever E. Niestrath
Fantastic experience: Always have equipment avail clean comfortable
Fantastic experience: All the equipment I want, at a reasonable price
Fantastic experience: 24/7!
Fantastic experience: Easy access, lots of equipment. Nice illustrations for dummies on each piece of equipment on how to use (that was my first time in a gym).
Positive experience: Good assortment of equipment and very few muscle heads.
Positive experience: Pretty good gym. Not to busy, TONS of machines of all variety. I was surprised by the number of rooms. There are a couple showers, clearly not designed for many people changing at once, fortunately it was not busy. This gym is contracted with Ashland Springs hotel as they have no in house exercise accommodations. Enjoyed our visit!
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