Fit4Life Health Clubs - Benson

Information about Fit4Life Health Clubs - Benson
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Our comment from FitFit United States about Fit4Life Health Clubs - Benson:
Fit4Life Health Clubs - Benson offers a welcoming and supportive environment for fitness enthusiasts of all levels. With a focus on excellent customer service, members have praised the friendly and knowledgeable staff who are always ready to assist. The gym is well-equipped with a variety of machines and free weights, making it easy for members to reach their fitness goals. Additionally, the clean and organized facility enhances the overall workout experience.
Many members appreciate the 24/7 access and diverse class offerings, which cater to various fitness preferences. Personal trainers are available and are noted for their professionalism and ability to motivate clients. The gym's atmosphere has been described as encouraging and community-oriented, contributing to a positive workout experience.
However, some users have expressed concerns regarding membership contracts and management communication. It is essential for potential members to carefully review the terms of membership, especially the cancellation policies, to avoid any unexpected fees. Overall, most reviews highlight a strong sense of community and a commitment to helping members succeed on their fitness journeys.
Fit4Life Health Clubs - Benson: Opinions

Fantastic experience: Love it here ! Manager always makes you feel welcome. The gym has exactly what I need - stairmasters & bikes for great cardio, as well as weight machines. Would 100% recommend this facility to anyone looking for a gym.
Fantastic experience: I joined this gym because I needed the support to be consistent in achieving my fitness goals. This gym is well equipped and my personal trainer is awesome. The staff greets you with a smile and welcomes you with “hello”. Honestly, I’m glad to be member at this gym and I’m looking forward to reaching my expected goals.
Thank you for your review Sandra!
Fantastic experience: I am very pleased with the Fit4 Life - McGees staff. My personal trainer is very knowledgeable and he is eager to assist me in reaching my fitness goals.
Fantastic experience: Really great gym for workouts. Have excellent machine selection, clean. Staff js friendly, personal training available. Kids room on video with staff that will keep an eye on your munchkin.
Thank you for your review Tina!!!!!!!
Fantastic experience: Beautiful facility, always clean, and the staff is great!
Fantastic experience: Love my gym and gym family! They always greet me and tell me goodbye. It is the little things for me. They have all the equipment and machines I need to do workouts that I was taught to use by staff members either through their personal training program, which I used for a year, or by individual staff when I ask. They are always willing to help and answer my questions and make me feel comfortable and not stupid for asking questions. They are truly there to help their clients.
Thank you so much Joanna! We truly appreciate you!
Fantastic experience: For starters, I have gone to this location on and off since 2020, and well 2024 is the first year I started showing up consistently. I had extreme gym anxiety and wasn’t very comfortable with the staff in the past years. Jess, the gym manager has completely made this an environment that I want to be in. She is a wonderful woman who genuinely cares about her clients, she will greet you AND will say a warm goodnight every-time single time. Makes you feel like you are seen. Her staff genuinely reflects that because they almost always do the same. Of course, I can’t forget about Mel. We worked together for about six months, she’s knowledgeable and very personal-able. She offered nothing but unconditional positive regard during our sessions and helped me face my gym fears! Lastly Chloe, she is as sweet as can be. I have not worked with her personally but she makes sure to greet me, check in with me, and follow up about any inquiries I have! Not only is the staff great but in MY experience the gym goers, are respectful and kind. Comments about the actual gym: the gym is clean, always fully stocked with cleaner and towels, and multiple paper towel dispensers around the gym! A variety of consistent classes that you can join in the morning or evening. Lastly, equipment that is available to you at any time. This was important to me because I didn’t want to spend loads of money on equipment and not know what to do with it, so I just used the gym equipment and as time has progressed been able to buy my own!
Fantastic experience: Top 3 Gyms i’ve been at in my 22 years of being alive. The All Club Access is super clutch when I travel around NC. The management is super friendly and they always check and see how my workouts are going. Its close, affordable, and overall a great gym to reach your goals at. Ill always be staying fit for life at FIT4LIFE!!!!!
Fantastic experience: Best gym in the area!!! Personal training, group fitness, childcare, and always clean!
Negative experience: Gym is fine most of the time. Runs out of towels and cleaner pretty often. Biggest issue is the contract. Make sure you let them know 60 days before the end of your 1 year contract, otherwise you will be on the hook for at least 2 more months of unexpected payments.
Fantastic experience: I'm from out of town and went in today to workout. Great gym, very clean and all the staff was excellent. I will return when I'm back in the Benson area!
Thanks, Jason! Safe travels and we'll see you next time!
Fantastic experience: great workout space. amazing staff who are always willing to help.
Thanks for your review, Emy!
Fantastic experience: Great people and great place to workout!!
Thanks so much for your feedback, we love our members!
Fantastic experience: Great gym! Been a member for a few years now. The staff keeps everything clean and is continually updating the equipment/gym. Highly recommend if you’re looking to join a local gym.
Thank you for your review Connor! We love having you!
Fantastic experience: FORTRESS OF SOLITUDE, CLUBHOUSE, YOUR “SPACE”!, Whatever you wish to name it that is this for me here.
Thank you so much !
Positive experience: Wanted to share feedback for people who join Fit4Life and sign up for the free Functional Movement Assessment. The way it was presented to us upon signing up was a way to "look at how you move and learn some exercises to help you balance out your movement." You then receive text messages about preparing for a "fun workout" and a video with how to prepare for the session. In reality, you are asked about your overall health, goals, and get weighed/BP/fat composition/measurements, a 20 minute pitch for personal training, 15 minute assessment, and about 15 minutes of a workout. I wish the appointment was presented as what it was: a way to educate people about the type of personal training Fit4Life offers. It would be good for people who join with a desire to track their weight, fat content, and measurements. In my opinion, it is not good for people who feel satisfied with the routine they have/know how to create a gym routine, people who prefer a more intuitive goal orientation (as this approach focuses on numbers as the metric for progress), or those who hope to have a fuller understanding of their movement at the end of the session. While I feel the person who I worked with had good intentions, there were multiple times throughout the assessment that I did not feel heard. I also was under the impression that the workout would be aligned with the health assessment- tailored to address misalignments or imbalances. If mine did, I don't know, because there wasn't any discussion about why the exercises were chosen or what they were targeting. The approach seems very one-size-fits-all to me, which is not in line with how I feel a workout routine or health assessment ought to be. The gym itself is clean, well staffed, and the equipment works. I am looking forward to implementing a few of the locations into my wellness routine, but also wanted to share feedback on the free session so people get a more accurate picture of the nature of the appointment than was presented to me.
Thank you for sharing your detailed feedback about your experience with the Functional Movement Assessment at Fit4Life. It's important for us to hear about different perspectives to improve our services. We apologize if the presentation of the assessment didn't align with your expectations and if you felt that certain aspects of the session were not tailored to your preferences. Your insights regarding the focus on measurements and personal training promotion are duly noted, and we'll take this into consideration for future sessions. We appreciate your positive comments about the cleanliness, staff, and equipment at the gym. We're constantly working to enhance our offerings, and your feedback will assist us in making necessary improvements. If you have any further concerns or suggestions, please feel free to reach out. We value your input and are committed to providing a better experience for all our members.
Negative experience: This place is a scam! Daughter came home after paying nearly $200 for a membership was told there would be more fees upon signing. In order to cancel you have to make 2 months of payments regardless of if you used the facilities or not (which is garbage). Not thinking much of it, I go to the gym with her to see if it’s worth it. We went there on Thursday and they had 2 kids at the desk struggling to keep up with the customers ASKING FOR REfUNDS, go figure. Didn’t see the whole gym but from what I saw this is a small, overcrowded, and overpriced one. Would not recommend it to anyone.
I would love to speak with you regarding this incident. If you would like to reach out, the number is 919.300.1244. My name is Jess and I'm the GM.
Fantastic experience: As a 53 year old partially disabled veteran, I'm extremely satisfied and motivated w/the facility and coaches.
Thank you first an foremost for your service, Dave. We're happy to have you with us on your fitness journey!
Fantastic experience: I want to add another 5 star post Jess and staff are first class Wonderful place to make a difference in your overall wellness True rock stars!!! Great place to improve your health Positive attitudes with all I have met I recommend it highly
Thank you so much for your review, Dave!
Fantastic experience: We enjoy the equipment/Vibe along with the open floor plan. My wife really likes the options for workout classes
Thank you, Leonard, for your kind words.
Fantastic experience: New management, great trainers with focus, new equipment, they all listen to questions, you actually get access to a lot of information, lots of kindness, care and encouragement, lots of focus and ideas for your needs for exercise and better health. Payment options, clean facility, nice folks! Go talk to them in Benson, there is absolutely no pressure from anyone. They only want the best for you!
Thank you so much for your kind words, Susan! Our members are our main focus here at McGees and we love that you feel welcomed!
Fantastic experience: The gym just got a new renovation and it is super awesome! All the trainers here are dope as well, some of if not the best! Watch out for ennis, he’s super cool
Thank you so much for your review, these kind words mean a lot!
Fantastic experience: Amazing gym atmosphere and culture. Very good place to go for developing and maintaining your fitness regiment. Staff is friendly and well knowledgeable. I worked with Ennis and I can say first hand he knows what he is talking about and is on top of his game. Highly recommend Fit for life at the McGee's location.
Luke, thank you so much for your positive feedback! Our staff works daily to make sure all our members have an experience like you did!
Fantastic experience: Just started here. Love it !!! Staff is amazing and very helpful !!!
Debbie, thank you so much for your kind words!
Positive experience: I became a member thanks to a friend signed up for a trainer when it was time for my trainer and I to meet he had some car issues then I was assigned to another trainer and she was a no show. I was told I would get someone but haven't heard from anyone yet. So I decided to a fit4life elsewhere. Hopefully I won't go through that again.
Sloane, we apologize for the way things went and would like the opportunity to make things better! We strive to make our members feel like a valued part of the family here at Fit4life. Please reach out to us if there is anything we can do to make amends!
Fantastic experience: Wonderful gym. Great environment to reach your fitness goals.
Thank you so much for the review, Courtney! Our staff works daily to make this gym feel like home!
Fantastic experience: Great place to work out and and cleaned
Thank you so much for the review!
Fantastic experience: New member but great experience so far. Staff has been nice and helpful and the equipment I want is always available!
Thank you Brittani! We are so glad to have you as part of our team.
Fantastic experience: Great atmosphere. Whole staff is polite and helpful. They are also very motivating. I went out of town for a couple of days and they Sent a text asking if they could do anything to help me get back in the gym. I would recommend fit4life to anyone looking to get in shape or lose some weight!
Thanks Marcus!
Fantastic experience: Huge
Thanks Edward! We look forward to seeing you in the morning!
Fantastic experience: Excellent communication and dedication from the staff
Thank you Easton! We appreciate you!
Fantastic experience: Clean facility and awesome staff. Small but efficient. I miss teaching the health classes here when it 1st opened.
Thank you Rodney!
Fantastic experience: Love Ennis and Jess! These two are by far two of the reasons I joined Fit4Life..... Excellent place to get focused and fit!
Thank you so much, Ms. Angela! We are so glad to have you as part of the family!
Fantastic experience: I have been a member for almost a month and so far I have had a great experience in the facility. At the moment of signing up I received an amazing service. They meet all my expectations.
Thank you so much for the 5 stars!
Fantastic experience: You don’t necessarily go to the gym for community but I feel you get that here. From little things the staff do like acknowledging when I arrive, being willing to answer questions and pushing/motivating when I need help. I also appreciate the cleanliness of the facility. Thanks Jess & Team!!!
Thank you very much! We appreciate you
Fantastic experience: I have the best time at my gym!!! I enjoy all the support from my trainer and the desk staff. Ennis and Jess are so awesome!
Thank you, Jamiee. We appreciate you and your entire family! Thanks for being a part of our Fit Fam!
Fantastic experience: The staff is friendly and I love the instructors. The facility is clean and everyone is super helpful.
Thank you so much Traci! We greatly appreciate your feedback!
Fantastic experience: Great staff and equipment
Thanks, Tim! We appreciate you.
Fantastic experience: Gym is always clean and staff are super helpful, good gym to come during “off” hours due to minimal people but always a great place to workout.
Thanks Greg! We really appreciate you.
Fantastic experience: My go to gym! Super friendly staff, clean and up to date equipment and a wonderful atmosphere for self improvement! I have been going to the Fit4Life gyms for 5 years now and can not thank them enough for the service they provide to their members and the community! One step in the door and you will understand what separates this organization from the bigger franchise gyms. I could not recommend these guys more! If you are on the fence it is time to hop off and head into the best gym in the area!
Man, thanks Hunter. We appreciate the kind words.
Negative experience: Have canceled membership several times, did what I was told 60 day notice which is ridiculous Now Jess the manager tells me that I was behind on payment , impossible when it was on autodraft. Please before you sign a contract know what you are getting yourself into .
Hi! We at Fit 4 Life understand that this can be very frustrating. Most gyms have a cancellation period of 60 days; however, if the account fell into delinquency before the cancellation was placed it won’t let the cancellation go through until the account is caught up. If you could give us a call @919-300-1244, we’d be more than happy to take a look at your account and see what measures we can take to help with this situation.
Fantastic experience: Friendly people comfortable place to workout at .
Thanks, Kevin!
Fantastic experience: We love coming to F4L for many reasons, but Jess and Ennison are a great team. Very knowledgeable and very friendly!
Thank you, Molly!
Fantastic experience: I was able to quickly get a membership. The staff was very helpful. Now I am doing personal training with stacy 2x a week. I am very happy and he is a great trainer. This club is very clean and there is enough equipment for everyone. Management is on hand and easy to talk to.
Thank you for our review, Julia! We appreciate you.
Fantastic experience: Fantastic gym but even better customer service. Well worth it
Thank you, James! We appreciate you and love having your as part of the Fit Family!
Fantastic experience: Stacy is a great trainer!!
Thank you, James! We think so too!
Fantastic experience: This place is great. Everyone is friendly and helpful. I recommend coming in and sitting down with a staff member and seeing if this is a great fit.
Positive experience: Right amount of equipment, altho a bit worn. Not as clean asit shld be. Same for toilets. Front desk person Luke very helpful altho signing uo took too long.
Hey Mr. Bruce! Thank you for the feedback. Sorry to hear that our sign up process took a while to do. Also apologize that the staff didn’t maintain the facility properly; however, we have been training everyone on being more attentive to those problem areas and shouldn’t have those issues anymore.
Fantastic experience: This place is great. Everyone is friendly and helpful. I recommend coming in and sitting down with a staff member and seeing if this is a great fit.
Thanks you! We appreciate you.
Fantastic experience: I've been going to this gym for the last 8 months and highly recommend! Super friendly staff always willing to answer questions and move you towards your goals. Locations is a plus as well!
Thank you, Jonathan.
Fantastic experience: I absolutely love this gym! The staff are amazing and very welcoming and willing to help. I have a Personal Trainer and Taylor is awesome! I highly recommend this gym!
Thank you!
Fantastic experience: I joined this gym back in February & have enjoyed every workout since. The staff is professional, kind & easily approachable. The space is clean, organized & very accessible. Come check them out!
Thanks Aidan
Fantastic experience: Love the classes! My trainer Carter is awesome! Joining in February was the best choice I could have made!! I’ve made such great changes !
I am so glad you love our classes!
Fantastic experience: Clean. Great staff. Affordable. Good vibes from the other members—— Everything you need in a gym.
Thanks for the review!
Fantastic experience:
Thanks so much!
Positive experience: The kids corner is absolutely disgusting, It is literally a little hole in the wall my kid immediately started crying and wanted to leave. The staff here never pick up the phone. It's nice that it's 24 hour access But if you have little ones I would definitely say to go to Cleveland or Clayton
Thank you for your feedback. We're so very sorry that you and your child had an experience like this in our facility. Your input is valuable in helping us improve our members' experience. Thank you for putting our attention to this.
Fantastic experience: I have been going to this gym since February of 2022. Since day one the staff has been so friendly and helpful. Many improvements have been made since I started going here. A lot of new equipment has been added and upgrades to the facility have been made. I would 10 out of 10 recommend this gym and also a personal trainer if your interested. Ennis, Harrison, and Claire have been extremely helpful on my fitness journey. If you want to go somewhere where they treat you like family look no further!
Thank you Destiny
Fantastic experience: Great gym
Fantastic experience: Best manager ever, Has the best conversations and always joyful, sticks out from the other managers. very welcoming and very accepting. Best equipment very clean and optimal.
Thanks, Zueel. We appreciate you!
Fantastic experience: I’m 37 and had never been to a gym and I was really nervous but Ennis was very welcoming and informative at our initial meeting. I decided to sign up and it’s been a great decision, I’ve made a lot of progress in the past 5 months! The facility is always clean, the staff is always friendly, I’m always greeted with a smile and a “hi!” when I walk in, and overall I’m extremely pleased with my experience, I can’t wait to continue my journey at F4L McGee’s!
You're awesome! Thanks Ricky
Fantastic experience: Nice gym, friendly staff!
Fantastic experience: Awesome staff! My trainer is the best, thanks for all the help!
Thank you!
Fantastic experience: best manager helped me grow my legs . Staff is very welcoming to all that come in. check out this place and ask for Audrey!
Thank you for the great review! Glad we could help you reach some of your fitness goals!
Negative experience: STAY AWAY FROM THIS GYM. They are very unprofessional and do not care about their members! The gym double charged my account for the initial registration fee for a total of $138. When I told them what they did, the “general manger” of the McGee location told me that they did not charge my account. Insinuating that I am lying. Even after I’ve showed them the fees taken from my account. I’ve had to spend a full week with an overdrafted bank account because of this situation. I could not buy gas, groceries and I am late on several bills because of this ordeal. There were many possible solutions they could have done to fix the situation like waiving the $69 fee in total, offering a $69 gift card, or even apologize for the situation and take the ordeal more serious. Instead they wanted to charge me a 3rd time this coming Friday for another $69. Even while I’m still waiting for the initial $138 to get back to my account. They are VERY unprofessional. Throughout the whole ordeal the “general manager” nor the employee that double charged my account never apologized or offered me anything in return for this situation other then some free fit4life t-shirts which would further endorse a brand that screwed me and some free training sessions. Such a joke of a gym.
Negative experience: I had such poor service after we told them our account got charge twice made us out to be liars like they never took our money and we had proof that they took the money we called all week they kept on bouncing us around speaking to staff that wasn’t a manager to the point we got fed up and drove to the gym and spoke to the so-called manager and she totally brushes us off and said I feel like it’s right to just cancel the whole thing and didn’t let us really tell our side of the story I just felt very unwelcome. DON’T GO THERE!!
Fantastic experience: All the employees and trainers are super nice and knowledgeable. If you wanna be strong, come here.
Fantastic experience: My fiancé and I love this place. The environment is very welcoming and the staff is very nice. As well as being improved with new machines and weights.
Fantastic experience: I’ve been attending this location since march and it’s probably my favorite gym I’ve been to in a while. I’m a fitness trainer myself & the atmosphere is welcoming for all ages and all experiences levels from young to old to new to advanced. Brand new equipment as well! A small but mighty gym! PT experience is top notch as well!
Thanks, Ashley!
Fantastic experience: If you are looking for a gym where you "fit in" then this is where you need to go! This gym offers something for all ages and all levels of fitness. The people - staff and members - are all friendly, helpful and encouraging. The classes that are part of the membership are fun! Personal Training helps you set goals and meet them. It becomes a family! 5 stars!! Highly recommend over the big chains!
Thank you Barbara! We enjoy having you :) We are grateful you chose us!
Fantastic experience: so friendly!!!! trainers are so personable and the workout environment is so positive!!
Fantastic experience: Best place to workout and always upgrading to new equipment
Negative experience: Great gym but they will scam you into a two year contract you would have to buy out to leave when you never signed up for that. Then they come up with some fake paperwork saying you signed when you never did. I guess covid made them do it to keep them from going under.
Positive experience: clean chill facitlity harrison is a huge help with motivation nd ennis is always hyped up. although its a tid bit of one of their smaller buildings this crew is solid and wants the best for anyone who wants to get the well being back in shape.
Fantastic experience: Love it! me and my Boyfriend Vincent highly enjoy working out there and the trainers are super nice and friendly!
Fantastic experience: Love it always clean, very pleasant atmosphere!!! Staff is always helpful
Negative experience: This my experience and opinion this place was a good gym now it's the worst don't waste your time new management and owner has destroyed this gym they tell you what you want to hear and then they will lie to you and act like they didn't understand stay away go to a better gym.
As always, we appreciate you taking the time to give us a review. However, looking further into your accounts it doesn't appear that you have been a member of our club or come into our club in about 2 years. We would love to invite you in for further discussion on how we can improve.
Fantastic experience: Great gym! The 24/7 access is very scheduled friendly! The staff is so friendly!
Fantastic experience: Nice atmosphere. Could use more equipment
Fantastic experience: Open 24-7 I can train any time and day... I really enjoy this place.
Positive experience: Has all the equipment you need to get a great workout with. Friendly staff and good music!
Fantastic experience: The training program at this gym is amazing! Addison makes working out fun and inches melt off!! Everyone is very professional and make you feel like family when you walk in. I recommend this gym 100%!!
Thank you Jessica! Keep up the hard work!
Fantastic experience: great place to workout, friendly staff, and always super clean everytime I go in.
Fantastic experience: Great place to train has everything you need. Friendly and knowledgeable staff. Has that family feel to it. Would highly recommend.
Fantastic experience: Love the convenience of being so close to home. Good atmosphere and the staff is very friendly!
Fantastic experience: Love the fact that the gym is close to my house. My trainer Ian is awesome. He gives me my workouts and walks me through them to make sure I’m doing them right. I’ve been here for about two months and seeing great results
Fantastic experience: Been a member of Fitforlife McGees for a couple of years now. Enjoy the atmosphere and they have a great assortment of machines, free weights and cardio equipment. The staff is awesome. Come get your fit on!
Fantastic experience: Equipment useful. Available train staff. Clean. rock music.
Fantastic experience: Great gym with large selection of equiptment and classes to fit any need. Personal health assessments are offered with customized workouts. Ethan does an awesome job of pushing and encouraging you to reach your goals!
Thank you so much for your support! We are always here to push you past any plateau!
Fantastic experience: Awesome place to work out. Awesome trainer. See Addison for your training needs!
Thank you for the nice review Crystal! We appreciate your feedback and are glad to hear that you appreciate that we are a Benson gym that cares about it's members and our community. We offer personal training and fitness classes in Benson while being open 24/7/365! We would love to provide the same 5-star service to anyone looking for a gym in Benson. We are more than a gym at Fit4Life Health Clubs, we aim to be the best fitness club in Benson! Thanks!!
Fantastic experience: Great staff, everything you need in equipment, best gym around. If a gym ain't convenient, you ain't going. Excited to get back into
Thank you for the 5-star review Brent! We appreciate your feedback and are glad to hear that you appreciate that we are a Benson gym that cares about it's members and our community. We offer personal training and fitness classes in Benson while being open 24/7/365! We would love to provide the same 5-star service to anyone looking for a gym in Benson. We are more than a gym at Fit4Life Health Clubs, we aim to be the best fitness club in Benson! Thanks!!
Fantastic experience: The General Manager Kevin has made a great difference. Keep up the good work.
Thank you for the valuable feedback Kevin! We appreciate the review and are glad to hear that you appreciate that we are a Benson gym that cares about it's members and our community. We offer personal training and fitness classes in Benson while being open 24/7/365! We would love to provide the same 5-star service to anyone looking for a gym in Benson. We are more than a gym at Fit4Life Health Clubs, we aim to be the best fitness club in Benson! Thanks!!
Fantastic experience: Excellent Staff and Equipment! If you’re looking to make some REAL & CONSISTENT changes in your life then this is the place to go! Fair priced memberships and training, so what’s not to like? They have state of the art fitness equipment ranging from bumper plates for the powerlifters, and machines/ cardio equipment for those looking to lean up or maintain. Don’t hesitate to go check them out!
Fantastic experience: I recently joined this gym again because there were renovations and also new management and figured I'll give them a second chance. I left the gym originally about a year ago due to bad experience with the management staff at that time. I enjoy it alot more now. It is so clean and the bathrooms are extremely clean. The new staff, including management, have always answered professionally and respectfully. The environment is more relaxing and the classes are awesome.
Thank you Danielle glad you enjoy the facility!
Fantastic experience: Great facility, and excellent staff!! If you want your goals achieved, then this is the place to go!!!
Fantastic experience: Good trainers good equipment they could adjust to fit different people but overall it’s good
Thank you so much for the kind words Leanna!
Positive experience: It's close by and they have a nursery. Some of their equipment could use updating and perhaps the gym cleaned a bit more. They updated the nursery and it is really nice.
Negative experience: First let me say, I meant to submit this review months ago, but as I look over the 5 star reviews I noticed that some are actually from staff, trainers or former trainers, so that’s bogus! But as everyone else stated PLEASE read before you sign and ask questions. I read the fine print, but it should be mentioned again when you decide against renewing. As many of the other reviews state the cancellation of your contact is a headache and may end up costing you more money. You either have to buy out your contract, stay on after it ends as a month to month or just suck it up and deal with a 60 day cancellation, which basically says we’re still going to charge you an additional two months after you’ve cancelled! Either way get ready to pay! I’m not sure why you feel the need to charge someone for two months after their contract has ended. So you’re still getting paid and we’re finish!?!? Also I’m not sure what’s going on with the communication but as another person stated they’re not on the same page.
Negative experience: I was a member of this gym for eight months. The coach service did not work because the coach was never available at the time I could do my training. I had to be behind the coach asked when he could give me the service. On one occasion I went to cancel my personal trainer service the manager Mr. Benjamin told me not to do it that he would help me carry my training. Benjamin never called me. On March 18, 2019, I went back to try to cancel the service and talk to a new manager by the name of Rick. I explained the situation of wanting to cancel the personal trainer service. I paid $ 168 per month for a service I was not using. For the same situation that they could never help me during my available hours. The gentleman treated me with a very bad attitude all the time since I arrived, he even spoke to me very disrespectfully. I never gave myself a personal trainer cancellation option and told him to cancel everything including my membership which I kept for 8 months. It is sad to see how there are people with so little preparation in orientation and customer service. Not only should you exercise your body you should also exercise your mind with knowledge for good customer service.
Fantastic experience: Excellent Staff and Equipment! If you’re looking to make some REAL & CONSISTENT changes in your life then this is the place to go! Fair priced memberships and training, so what’s not to like? They have state of the art fitness equipment ranging from bumper plates for the powerlifters, and machines/ cardio equipment for those looking to lean up or maintain. Don’t hesitate to go check them out!
Fantastic experience: Great gym!! Cody and Rick are awesome!!!!
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