Club Fitness - Collinsville

Positive experience: Bring back key cards !!! To this day the silly app QR code rarely ever works for me. I have to wait at the door until someone let's me in. I have a plan for 24 hour access therefore I should have no issue getting inside. but that's never the case for me. Others have same issue

Fantastic experience: Great place to get your workout in.

Negative experience: Terrible company that is poorly ran. Can not get in contact with billing, cooperate, or any locations over the phone or email. Put my cancellation in and it took months to go through while they continued to charge me as well as over charge me with no explanation of why. Had to end up getting a new card and reporting the charges. Much rather use and prefer Planet Fitness, way better communication, prices, and actually care about their customers.

Positive experience: Recommend this place.

Negative experience: I actually hate that the prices have went up & then not having access 24hrs no more. Since all the prices have went up then all the gyms need to have the same amenities available. This location needs a whole new upgrade & bigger space!

Fantastic experience: Lots of equipment (lots of hammer strength machines, free weight dumbells and barbells, 3 squat racks,one deadlift platform, hex bars, straight bars, 2 Smith machines then lots of treadmills, stair climbers, elliptical, and rowers) and room if you are focused on lifting or cardio big you are seeking the sauna, light therapy, massage, the Collinsville location is maybe going disappoint you, need to go to O'Fallon or Alton or Missouri instead. The single deadlift platform has divots and needs repair but most equipment in decent order. Staff is friendly and constantly cleaning the floors and equipment.

Negative experience: Had a 24 hour access plan and it was renamed to legacy which no longer included 24 access and if you wanted to be able to go outside of staff hours you now have to pay more. The Collinsville location is also the more bare bones gym in the area, they hype up all of the features their gyms have, this location has weights and a bathroom which is standard. Wish there were other options in the area but there are not unless you want to drive out of your way to planet fitness in Edwardsville

Positive experience: Very enjoyable to use the 3 day pass and get acquainted with the gym. Ended up not being what was best for me though. Would have joined if this location had the kids club.

Positive experience: Fine experience although I went in wanting to sign up in person and was told it’s all done electronically now - so I stood at a kiosk and typed in my information- A big reason for going to the gym is to connect. Maybe in class

Fantastic experience: FANTASTIC gym. Very clean and not too busy. Great variety of machines. I personally also like their selection of music.

Positive experience: Equipment isn't too bad, just needs work. Padding needs to be replaced and leg extension machine has been bent for years... Staff are nice and they do keep the main area clean. Bathrooms or terrible. Everything could use a refresh. Ofallon blows this location out of the water.

Negative experience: One year after my late wife's passing club fitness still charges membership fees from my bank. 3 times I've submitted a death certificate to cancel membership and they are unwilling to refund those fees, they are charging a deceased womens bank and won't stop

Fantastic experience: Large facility. Staff is friendly and helpful. Seems to be kept clean and has plenty of equipment to choose from. Beginners can feel welcome and safe here too.

Fantastic experience: Everyone there is super nice and helpful and the place was very clean

Negative experience: well if you ever move away and need to cancel your membership immediately then you’re screwed so have fun wasting your money away

Positive experience: Limited amenities and older equipment. Still a good place to work out at, however.

Fantastic experience: I attend nine of the thirteen weekly classes given in Collinsville and enjoy them immensely. I can't say enough good things about Kim, Ariel, Edith, LeAnne, Maggie, Meg and Hollie. They all give 110% when it comes to teaching a well balanced, enjoyable class. I became a member the year I turned sixty. I'm now approaching seventy-one and continue to be healthy and alert. I give much of the credit to the excellent instructors I've had over these years. I look forward to many, many more.

Positive experience: Great place if I ever went more than once a month or two. No pool for lap swimming though.

Fantastic experience: I usually go to the Maplewood location, but occasionally I venture out to other locations as well, and they are all absolutely pristine! The vibe is super positive, the associates are really friendly and helpful, and everything is always immaculate. You can’t beat it for the price! I’ve never actually attended any of the classes, but one of these days I am going to, because they look so fun!

Fantastic experience: A great fitness center very complete place.

Negative experience: I’m really tired of this gym raising their prices whenever they don’t even have the amenities the other club fitness locations have. Also we were already paying extra for kids club and now they told my husband that the new fee for kids club is going to be an extra $20 per month. This gym is trying to compete with other gyms and they’ve literally got the bare necessities it’s ridiculous. Most other gyms have tanning, bigger locker rooms, better equipment and pools. This gym literally has workout equipment and a tiny kids club with mediocre locker rooms. Also they make you sign a contract for a year and in that contract it states what your membership includes for a certain monthly price and now all of the sudden they decide they’re just going to double the monthly membership and we’re stuck paying for that?

Fantastic experience: First time back at the gym in years and couldn’t be more happy that I chose Club Fitness!

Fantastic experience: I like that this gym is close to home for a quick workout, it’s clean and not too crowded. The staff at the desk is always friendly! I had a session with Chris and I was feeling super self conscious and he made me feel very comfortable!

Fantastic experience: Great staff— my airpod fell into the stair stepper last week & i thought it was a goner forsure

Fantastic experience: Great place to workout. Am there everyday. The staff is always friendly and super helpful.

Fantastic experience: Can not say enough about Club Fitness. When we first joined in 2019 we were only playing with the idea of loosing weight. We didn't get serious until January 1, 2021. We have lost 63 pounds as of today. We go 5-6 days a week, which we never thought we would be one of those people who worked out all the time. Love the gym, the people and the staff. This has been a lifestyle change and worth every penny.

Fantastic experience: Just signed up my son and the staff was very helpful. The gym is very clean too.

Fantastic experience: Great gym with a good amount of equipment. Not too busy where you can’t use the power equipment.

Fantastic experience: I have been going to this location for many years and I must say it’s STILL my favorite location. The staff is always nice and helpful. This location is very well kept an clean.

Fantastic experience: I have been apart of the for over 10yrs and still I'd rather come to club fitness than any other gym. Its 24hrs and its reasonable price. I can be myself and I don't feel ashamed being over weight. They have plenty of equipment and most have instructions on the equipment.

Fantastic experience: Love it here. No other gym for me

Fantastic experience: Love this place!!!! Have been a meme we for almost 12 years, wouldn’t go anywhere else!

Fantastic experience: Love this place. The new check in process is great & convenient!

Fantastic experience: Always Very Helpful when I need them!

Fantastic experience: Best club fitness in STL

Fantastic experience: Excellent service and very knowledgeable about plans!

Fantastic experience: Great service, helped with all of my issues getting in to the store

Fantastic experience: Great people great place to work out

Fantastic experience: Super helpful staff and great place to workout

Fantastic experience: Great staff , always super helpful. Plus equipment selection is wide.

Fantastic experience: Best gym in collinsville! Have all the amenities that I need !

Fantastic experience: Very friendly staff and good place

Fantastic experience: Very nice place , all the workers here are so Polite . All the equipment are clean and all nice

Fantastic experience: Great place to work out!!

Fantastic experience: Always on time with updates and tech... the machines are always clean and the music jams!

Fantastic experience: Super nice people and really accommodating

Fantastic experience: Yvonne was very friendly and super helpful, we only got a membership recently and switched over from coming to the O’Fallon location but this one will definitely be our new go to! All around a very cleanly gym and it has a bunch of new equipment.

Fantastic experience: This facility have great equipment and is always clean. The staff is always friendly and helpful, too!

Fantastic experience: I joined in January 2022 and I absolutely love it. The staff are very friendly , professional, and helpful. I would recommend club fitness to any of my friends and family. Being active has changed my life and mindset thanks Club Fitness!

Fantastic experience: Front desk staff was very helpful. It was my first time visiting. The gym has plenty of equipment for use

Fantastic experience: I only just signed up but the lady (Sarah?) was super nice and helpful and gave me a tour explaining things well!

Fantastic experience: Wonderful gym, has all of the equipment needed. The front desk personnel were very helpful in getting me registered, and have always answered any questions I have had. I highly recommend becoming a member of this gym if not already.

Fantastic experience: I love it here the people are nice and friendly. Yvonne was super nice and signed me up such a easy process

Fantastic experience: I've been coming here since I was 16. Definitely the gym of choice in Collinsville. Great mix of experienced members and friendly people.

Fantastic experience: Amazing location, clean equipment, and friendly customer service.

Fantastic experience: Good work out environment, always clean and good equipment.

Fantastic experience: Great staff and great equipment

Positive experience: The worker's at this Club Fitness is great! But it needs updated equipment

Fantastic experience: Such a awesome gym, never feel judged whatsoever!!

Positive experience: Mens locker room ventilation isn't great. Its like an Axe gas chamber in there. Everything else is okay though. An honest 4 stars from me.

Positive experience: Staff is fantastic. Facility is adequate...I just don't see how the O'Fallon and Belleville locations are the same price and have many more amenities along with better machines. This location needs renovations to match the other Club Fitness's in the area.

Fantastic experience: Great employees, clean gym, Mallory was pleasant and got my request handled quickly

Fantastic experience: I joined in January 2022 and I absolutely love it. The staff are very friendly , professional, and helpful. I would recommend club fitness to any of my friends and family. Being active has changed my life and mindset thanks Club Fitness!

Fantastic experience: I will never not use a CF! The Collinsville and Belleville locations in particular are my go to's! Collinsville's location is perfect for me & right in the middle of work & home which makes it hard to not go after work & it is always superbly clean! There isn't once when I'm there that an agent or a manager isn't doing something to help with cleanliness, re-racking equipment or helping a member clean up a spill. Even though it's an older location, you'd never know with how wonderfully their manager Mallory keeps things running! Belleville will always be my home away from home as this location rebooted my gym going! I have a Premium membership which allows me access to all of the studios, tanning, & extra goodies that this location has to offer & it's a great one stop shop for everything that I need when I'm out there visiting! The staff is always welcoming, especially Paige, Cam & their new manager Endia; they're always smiling, having fun & willing to help! If you're looking to reboot or start your fitness journey, I highly recommend the CF family; you won't find a more motivating & fun group of people to help you stay on top of your goals!

Fantastic experience: I have always had a good experience at Club Fitness. I am 80 years old and only use the treadmills. There is always one available and clean when I need it. The staff is friendly. The locker room is kept clean as well as the restroom side.

Fantastic experience: Machines are always clean and the staff is always nice. The place itself is smaller than other locations and the machines themselves are a bit dated, but if you’re looking to get a workout in then this place is a great fit.

Fantastic experience: Great gym very clean. We are here everyday and enjoy all the equipment. Sarah is always cleaning everything. Mallory is the manager and a trainer and runs the place wonderfully.

Fantastic experience: Excellent atmosphere, Definitely feels like I’m home when I come here. Staff is always on top of things and I always feel welcomed when I arrive. I’ve been with club fitness since 2018 and definitely have not disappointed. 10/10 recommend!

Fantastic experience: This is the third location I have been to, collinsville, and it has been great. The check in process is easy and the people who go are very nice! It’s not super packed so I find it easy to use any equipment. Would recommend anyone to go to this club if your just getting started!

Fantastic experience: I love club fit Collinsville. The group classes are great and have wonderful instructors. There is a solid selection of equipment on the main floor.

Fantastic experience: Yvonne has always been super helpful since my husband and I started with Clubfitness. We love the set up of the club.

Fantastic experience: Loved my experience at club fitness Collinsville! Incredibly sweet and friendly staff. Excited to get started here!

Fantastic experience: Great gym, friendly employees. They have a variety of quality equipment that works great for me.

Fantastic experience: The location is super convient for me, the facility is always really clean and the people there are all friendly and helpful. The atmosphere with the other gym members is also very welcoming.

Fantastic experience: Great gym. Nice, clean equipment & and friendly staff.

Fantastic experience: Great gym! I love Collinsville location!

Fantastic experience: I have been going here for over a year, I really enjoy it, the morning crowd is great.

Fantastic experience: Great atmosphere to get your workout in, plenty of equipment to get fit

Fantastic experience: I’ve been coming here for years great hospitality and great atmosphere people are always so welcoming and was to make friends with

Fantastic experience: The workers are the sweetest there are the facility is super clean. 10/10 recommend

Fantastic experience: Great staff, great gym

Fantastic experience: Great Atmosphere. Great people. Clean equipment. Great Class Options. 10/10 recommend!

Fantastic experience: Amazing staff! Always get greeted when you walk in or leave! Really enjoy coming in here!!

Negative experience: I originally left a 5* but I must now edit. First, I have been a member for a long time at this location. I originally chose a package where I paid a down payment to lock in my monthly rate, and it had all the perks included (which there are not that many at the Collinsville location) but that never bothered me. Recently, I tried to gain access at a time the staff was not there and could not get in. I then found out, they moved my all access pass to their lowest form of membership and now want me to pay double the rate to have 24 hour access. I told customer service that is a breach of my original contract, and should return my downpayment for breaching the agreement. They told me, they can do that because they did it to everyone. I replied to an email asking if they removed everyone's access and set them all the the lowest membership status, and that is when they completely stopped responding. Breaching contracts, ignoring long term members, I am not sure what happened to this company, but they do not appear to care about their members anymore. I will scout some other gyms in the area.

Positive experience: Mal and the other staff here are knowledgeable and very nice. It's a convenient and clean facility.

Fantastic experience: Great gym. Love coming here. Equipment in great shape and clean

Fantastic experience: Been going here for years. No better place to workout! The staff are great

Fantastic experience: Collinsville club fitness is a great gym I have been a member since 2008. I reccomend.

Fantastic experience: Staff is always friendly and helpful. The gym is always clean and well maintained.

Fantastic experience: I’ve been coming to this location for awhile. No complaints. :)

Fantastic experience: I love club fitness! The workers here are super friendly and helpful, especially Rylie, Matt and Yvonne!!

Fantastic experience: Mallory and Chris are so helpful & friendly!

Fantastic experience: Gym is always clean and the staff is incredibly inviting. They have an awesome community of lifters and gym goers of all kind. You can go there at anytime and get in a great workout!

Fantastic experience: Friendly knowledgeable staff. The gym is clean the clientele is respectful towards one another. The trainers are first rate and management is outstanding. Malory can set you up with a trainer and a plan to advance your goals or help you begin your journey. Drop in and see her or one the amazing staff and you’ll see.

Fantastic experience: I have been a member of Club Fitness and coming to this facility for over 10 years. For me, it has everything that I want you my workouts. The facility is well kept and the staff is very friendly!! Trainers also are very helpful in answering questions.

Fantastic experience: Can’t say enough good things about this gym! The gym is very clean & well maintained, and the staff is always so kind and helpful! Trevor went out of his way to make sure I had a smooth sign-up experience. 10/10!

Fantastic experience: This CF is very nice, the employees are very nice and empathetic to your issues if you have any. They’re very helpful! Especially Humberto and Mallory. Chris, who is a trainer is also very good along with Joy the Nutritionist. I came in for a TurboKick/kickboxing class with Arielle and had such a great time!

Fantastic experience: The few times I've been the staff have always been so welcoming and friendly! The pool wasn't too cold and the daycare staff was super friendly! My kid didn't want to leave when it was time haha.

Fantastic experience: Clean, spacious, helpful and knowledgeable staff, it's a modern health club. It has the stuff. They do the things. It's nice and part of the silver sneaker program many insurance includes. Yay!

Fantastic experience: One of the best club fitness locations. The staff (especially Mal, Trev, and Yvonne) are all always friendly and greet me by name when I see them which is a nice personal touch. The equipment is always clean and they have a nice variety of free weights and machines. Bonus they also keep Alani energy stocked in the cooler.