The Camp Transformation Center - Downey

Negative experience: I’m very disappointed this is my second Sunday and I do t get to workout because this trainer they in city of Downey at 8am only does lower body! It should be full body! And he does long time on workouts! I love when Mathew on Thursday does the class! They just need to get better trainer! Just paid $1200 the whole year! I been with the camp since day 1 ! Then I stop because for the same reason. I hope they really change or talk with this trainer

Fantastic experience: I had an amazing experience with my one on one consulatation with Nathan. He explained everything and educated me on supplements and meal planning. Sam also had great customer service!

Fantastic experience: This is what I call a Real Gym that gets REAL results. Nathan And Samantha Shine, the two of them have the Best energy. Love The Camp

Fantastic experience: Nathen has helped me to get into shape and helps a lot and I recommend 100%

Fantastic experience: I’ve been coming to the camp in Downey and let me tell you, the coaches are great. But as soon as I walk in when I see Sam at the front desk it makes my day. Not only does she always greet you with a smile but she really knows her nutrition info. If you anything or buy any kind of products at the camp GO TO SAM!!! She knows her stuff!!!

Fantastic experience: Nathan was very helpful during my weigh in consultation and helped give me tips to improve my weight loss journey!!!

Fantastic experience: If you are looking for a lifestyle change, this is where you need to be! I walked in here without much knowledge of what supplements to take and Isabel is SUPER helpful and very knowledgeable of all the supplements and she's very welcoming. This place has a family feel and it's great to be a part of this community! You won't regret coming here.

Fantastic experience: Great workouts

Fantastic experience: Good workout !!

Fantastic experience: So Happy I found THE CAMP!! Besides having a membership, Nathans Elite is unbelievable! He's so thorough, he is a Sweetheart, he helped me so much I cant thank him enough... Sam is everything, Janelle is killin it, The atmosphere is fire. Bam, Fonzie, Andrew, Frank, & Stephy are allll phenomenal trainers... #AFF

Fantastic experience: Great workout every time. Nathan is always so helpful in the front desk.

Fantastic experience: I love your energy and positive vibes. It’s contagious! Makes our 5am workouts exciting and motivational.

Fantastic experience: Love the camp! Great staff and friendly environment!

Fantastic experience: Samantha at front desk is super helpful and motivational. She always brings a smile to everyone’s face and makes everyone feel welcomed.

Fantastic experience: Emmanuel goes the extra mile. Helps with the form and gives the extra push . His awesome .

Fantastic experience: Nathan is the best at Camp Downey. Thank you for your excellent customer service! Always with a positive attitude

Fantastic experience: I have never enjoyed going to a gym, but now I not only enjoy it, but I miss it if I can’t go for a couple of days. It’s always such a positive vibe and a great workout. The trainers are all great and I have seen some amazing results going 3-4 times per week for a year now. I have also made some really great friends. Im definitely going to renew!

Fantastic experience: Love it here! Coaches are motivating and focus on your technique!

Fantastic experience: Love the camp the environment is awesome and the coaches are motivational and supportive as well as the members great place to workout at classes are challenging but worth it

Negative experience: Be very aware, some of the members here are very aggressive and will assault you physically and verbally. Some amendment auditors were recording in the street and these thugs assaulted them. Be aware of these dangerous thugs.

Fantastic experience: The front desk is friendly and helpful, especially Nathan. The trainers push you. A pleasure to come here.

Fantastic experience: Nathan was really helpful he helped me decide what is the best way to use my protein so I could get great results.

Fantastic experience: Highly recommend the Camp in Downey! Great Trainers and Staff! Nathan is so helpful.

Fantastic experience: Downey Camp transformation center front desk worker Isabel Is very knowledgeable about her supplements and she has a positive attitude great place to come work out.

Positive experience: I really like how trainers correct the form, especially Rudy, Damian, and Justin. My only complaint is how dirty the rug is

Negative experience: I am now at a new fitness gym, as my experience with The Camp in Downey has consistently been disappointing and in violation of the contract, specific to the manager. She is disengaged, unconcerned, not friendly and does not follow through. I have been charged $371 after cancelling my membership per the stipulation of the contract. Because the manager never made an effort to return my phone calls, messages left with staff, or follow through on the contractual obligation I had to contact my bank to freeze any further charges from The Camp. Incidents: 1. I temporarily canceled my membership providing the 2 week notice, spoke directly in person to the manager as well, confirming the charges were temporarily suspended, and then was charged the next month anyway. I reached out to the owner, through a staff member he communicated they would refund the charge, it NEVER happened. Why, because it requires the manager to initiate the refund. 2. I was in a car accident, in PT, decided to permanently cancel my membership due to both a longer recovery period and manager attitude. As the manager NEVER responds to any form of communication, I came into the establishment, dropped off a hard copy of my request the second week of September. Through email inquiry, seeking clarification, I was informed that a month notification is required to cancel, not two weeks. Therefore I expected to be charged for October and my membership should have canceled at the end of October. However I was charged for November AND December. When I called in November to inquire as to why, the staff acknowledged that due to the note on my account, it should have been cancelled at the End of October (as the document was submitted the 2nd week of September). However only the manager could cancel the membership so they would have her call me (she never called and seemed to not be available, consistently) as a result I was charged in December. By chance she picked up the phone in December and she stated, "You were charged because your account is still active." I explained that I submitted the written notice to cancel the 2nd week on September and had email correspondence as proof. She dismissively said, "I will have to find the email." Because I did not trust her word, I found the email transcript and sent it to her myself. No surprise, she never responded, my account was left active. Frustrated, I called my bank and had them freeze out any charges from The Camp indefinitely. I have no doubt, that if I had not taken action I would still be incurring charges today. I will be posting this on the BBB and disputing the charges with my bank. Sadly, the staff (with the exception of the manager) are polite and nice. Had the manager been responsive, shown integrity and honored the contract, I would still be patronizing this fitness center and referring my friends and associates. However I will not recommend this center to anyone due to all of the reasons listed above. As I look through the comments on Google I have realized mine was not an isolated experience. There are enough comments regarding failure to hold to the legal contract that call into question the integrity of this business.

Negative experience: I was a customer for nearly 4yrs. I was sold a "buddy" membership and paid 147dls a month for two people. Never missed a payment. Front desk checked us in daily without an issue. One morning without notice, they just blocked us from entering the gym because my Buddy's membership was NOT active!! eventhough they had just charged my account. The "manager" then stated that their prices had changed and needed to get a new membership. That is not only unethical, but also a violation of their own contract. I proceeded to cancel my account by email as they requested and all I got was the run arround. Today they charged my credit card again. Stay away from unscrupulous business owners and managers. Im taking this to a higher level. Wrong person to steal from!

Fantastic experience: Great workouts and trainer's

Fantastic experience: I highly recommend Camp Downey and Camp Bell. I’ve been a member for over 6 years. The ambiance here is always inviting and fun. This is my go to place to destress & unwind. The amazing staff and workouts keep me coming back for more. I lost 140lbs following their 42 day program. Their nutrition plan and workout classes have help me keep the weight off for over 6 years.

Negative experience: There are rude and aggressive people there, many “Karen’s.”

Fantastic experience: Great place and great people

Fantastic experience: Excelente muy buen servicio el trato es muy bueno

Negative experience: Hostile members

Fantastic experience: Great workouts and staff especially for weight loss and muscle growth

Negative experience: I would want to give this a 0 star but i can't because i heard that there was a argument about 2 men recording in a public space and expressing there 1st amendment rights. And people started to start arguments which i don't like to workout in that type of enviroment so i decided to cancel my membership

Fantastic experience: This camp is great place to start seeing the new you transform in front of you

Fantastic experience: Muy claros con las preguntas que se hacen referente al entrenamiento en el gym... )

Fantastic experience: Great atmosphere, great people, great workout

Fantastic experience: This place is AMAZING

Negative experience: There's plenty of other gyms in Downey.. had to cancel my membership after watching a youtube video with 500k veiws.. too much attention I needed a more discreet gym it's not what it used to be

Fantastic experience: Muy claros con las preguntas que se hacen referente al entrenamiento en el gym... )

Fantastic experience: Jordan Maravillar the best instructor ever

Fantastic experience: 1st time here came with a friend did a weighted upper body/arm workout it was great. Very friendly environment employees and guests. Also very sanitary they encourage you to even sanitized shoes with a sanitizing spray bottle sanitize hands. Also encourage 6ft space. During workout personal trainer very interactive amd friendly encourages you to keep going and helps coach/correct your workout so you can get the best out of it and of course prevent injury. Facility very clean and sanitized bathrooms available, treadmill, stairclimber, great amount and veriety of dumbell weight and kettle bell. Also has barbell leg curl machine and a few more that i can nit recall.

Fantastic experience: It was great!

Fantastic experience: I really love everything about this place. You get what you pay for.

Fantastic experience: The camp is always fun. Great staff

Fantastic experience: Love this place lost 30 pounds

Fantastic experience: I really love everything about this place. You get what you pay for.

Fantastic experience: Been going to the Carson Camp TC for 8 months and have to say this new facility is just as nice. Issue is parking at times . But, overall great facility.

Positive experience: Workout was good. Trainer was good. Warm up and cool down needs help and personally feel when a trainer knows you are new, they should ask you if you have any injuries or concerns.