Reuter Family YMCA

Fantastic experience: I like the workout in the weights area, good equipment, good people, tight spacing.

Fantastic experience: Very nice facility with activities for all ages and friendly staff

Negative experience: Pure garbage so are the managers :)

Negative experience: I am so disheartened by how I was just treated by a woman volunteering/working here. I came to shower, (I am a member here) but have had no water or electricity or cell service for the last 9 days (like everyone else) so had no idea of their new hours. I did show up about 10 minutes past 5, and was ridiculed and the woman raised her voice at me for coming in the wrong door in front of many people. Maybe try to have a little more compassion in your job, especially during times like this.

Fantastic experience: The YMCA has been incredibly generous and helpful to the local community following the recent Hurricane Helene disaster, providing food, drinking water, free WiFi, showers, etc. to those of us who very much need the help. Thank you for being here for us. I am not a member right now but I will definitely consider it when things get back to normal again.

Negative experience: This place has always shut down before thier scheduled hours and now in a time of emergency there are people outside crying because they closed an hour early. It would be great if they asked for volunteers to make showers available but they have never gone out of their way to be helpful and they are not changing now.

Fantastic experience: Thankful to have been able to shower here after losing power and water from Helene. They had an efficient system and clean locker rooms. Thank you!

Positive experience: Bad service from Mexican Consul. Terrible!

Fantastic experience: My husband and I love the Reuter YMCA. The atmosphere is very family oriented and the staff is always very friendly.

Fantastic experience: The childcare employees are great and all the staff and instructors are friendly and supportive.

Fantastic experience: Just joined but nice facility with great amenities and very welcoming atmosphere!

Fantastic experience: The entire organization of the YMCA is deeply impressive to me. That they have created a facility where all walks of life can come and feel safe and free to move their bodies as they please. The Reuters location is our preference over the downtown location, which is closer to us, however, we appreciate the cleanliness of Reuters, the spaciousness of the workout room and all that they have to offer. What a gift from God that the YMCA exists.

Fantastic experience: Whole traveling from our of town we stopped here to play some pickleball on a rainy day an were so impressed with the quality and cleanliness of the facilities and the friendly staff. There was a LOT of activity in the lobby, so this place seems to be somewhat of a community hub. Pickleball is from 10 - 1230. All the people the are so welcoming it was like our second pickleball family after just one day of play. The only negative is that the Y is so good that parking is tough. Expect to circle the lot until you find someone leaving and you follow them to their car.

Fantastic experience: Lovely airy facility promotes wellbeing

Fantastic experience: The love and care the YMCA has for the community is why I have been a member since 2004 and a volunteer since 2012.

Positive experience: Registered yesterday. One rep. was extremely helpful and the other was less so.

Fantastic experience: Great facilities and instructors!

Fantastic experience: Great place for pretty much all of your workout needs!

Fantastic experience: The Reuter Y has the best instructor’s. They enjoy what they are doing and convey that thought to their classes. Recently, the EGYM has been added to the Reuter Y which is marvelous. I’ve been told by doctor’s that exercise and healthy eating habits (most of the time) have kept disease at bay. So I am telling other people as they may be in the same boat. So you if you’re interested in a cheery, happy place to exercisie, this is the place to go.

Fantastic experience: Great space, service is excellent, employees are always friendly. I’m really enjoying the gym.

Fantastic experience: Great staff, a well equipped and clean fitness facility, and multiple programs and activities to meet the needs and interests of many levels of fitness!

Fantastic experience: Hi. I'm a woman and I wanted to ask you a question. What happens when the girls under 18+ enter the Women’s locker room with me, will I get in trouble but not the girls, or both get in trouble?

Fantastic experience: Brandon Whiteside and staff are FANTASTIC to work with. We have played 4 seasons of flag football now and couldn't be happier! Kudos to Brandon and staff for another successful Spring season! See u in the fall!

Fantastic experience: Everything is their style and treatment. Their services are the most important thing. Their cleanliness is 100% very excellent. Their activities are wonderful for adults and children.

Fantastic experience: I love everything the YMCA has to offer. Classes and updated equipment. The staff is always helpful and friendly. Like family

Fantastic experience: The pool is amazing as are the staff.

Fantastic experience: I feel good when I leave. I put everything in my work outs. It's a challenge sometimes but worth it.

Fantastic experience: Great people pool is fabulous hot tub is bomb great equipment

Fantastic experience: Great place to workout. Always clean and tidy as well as a very supportive staff.

Fantastic experience: Water temp is maintained to close tolerances throughout the year. Lanes are generally open with no or very short waits.

Positive experience: Only used pool and sauna. Taken one class so far. All good. Wish they had longer hours on the weekend, especially pool area. The time when a lot of us have the most time for exercise and recreation.

Fantastic experience: If I lived in Ashville I would literally Live HERE!! Desk Attendant Bridget was Wonderful, Informative and such a charming pleasant person as she filled us in on all the YMCA amenities - which was an included courtesy when staying at the Biltmore Hilton! Young son appreciated the facility and was able to climb 'The Wall' and ring the bell at the TOP!!

Fantastic experience: An absolutely beautiful setting for a YMCA. Surrounded by trees and set in an outside walking area with retail stores. The facilities inside are expansive, updated, and well maintained. The staff is engaging, friendly, and helpful, which is always comforting! Dance class on Mondays with Natalie is one of the most fun activities I’ve ever been to. She’s so talented and so much fun! Don’t miss this YMCA location or Natalie’s dance class.

Fantastic experience: Staff are very friendly, gym seems clean and everyone is very respectful of everyone else. My daughter loves the daycare staff and they treat her so well.

Fantastic experience: Shonna is great instructor in fluid movement and Tabitha water classes!

Fantastic experience: The facility is modern and clean. The staff is very knowledgeable and helpful.

Fantastic experience: What's not to love? Clean facilities, friendly staff, knowledgeable and down to earth trainers, and EGYM!!

Fantastic experience: Great place to go swimming and work out.. They also have a place for the children..

Fantastic experience: I love working out at the Y. Everyone is very friendly and nice. The Y offers a lot of good programs.

Fantastic experience: I feel very welcome here. The staff are so nice and helpful. The pool and hottub is great.

Fantastic experience: Your pickle ball offerings with a full-time overseer of the team scheduling is ideal! Before, during, and after this are weights and machine-resistance equipment. There's even a Toastmasters club weekly, so I get a full workout physically and mentally all in one place!

Fantastic experience: I went to a Red Cross Blood donation today at Reuter YMCA. Easy parking easy donation, great snacks and drinks. Please take the time to make an appointment. This makes donating quick and esay.

Fantastic experience: I was nervous about going back to a gym after becoming unfit! The staff was so friendly and made me feel so comfortable. I was also impressed by the numerous workout areas, equipment, pool and locker rooms! They also have a great mobile app!

Fantastic experience: I go to the YMCA Reuter location regularly, and it's become my go-to spot for fitness and family fun. The variety of open classes and activities is impressive – from yoga to swimming lessons, there's something for everyone. What really stands out is the welcoming atmosphere created by the friendly and attentive staff. They go out of their way to make sure everyone feels included and supported in their fitness journey.One of the highlights for me as a parent is the kid care services they offer. It's such a relief to know that my children are in good hands while I focus on my workout. The staff in the kid care area are fantastic with the kids, engaging them in fun activities and keeping them entertained.Overall, the YMCA Reuter location excels in creating a family-friendly environment where everyone can thrive. Whether you're looking to break a sweat, learn a new skill, or just spend quality time together as a family, this place has it all. I highly recommend it to anyone in the area looking for a welcoming and inclusive community to support their fitness goals.

Fantastic experience: Everything today was like a river. No pie for me later.

Fantastic experience: I love the hot tub and steam room. I enjoy using the smaller, more private, work out room. The staff are friendly and the instructors are knowledgeable and encouraging.

Fantastic experience: I love this gym. It feels like a community that I enjoy sharing my family with. The child care team is great with my 6 month old son. I always feel safe leaving him with them while i work out and have me time.

Fantastic experience: Great gym for the whole family. It’s clean, well equipped, super friendly staff, and offers childcare. We love it here! My daughter took the level 4 swim lessons with instructor Leah, who was excellent. I would highly recommend swim lessons at the Y. They are affordable, good facility, and excellent instructor. I wish the Y could offer more swim lesson days/times as the classes get filled up quickly and there are long wait lists.

Fantastic experience: I walked the track with my girl in her wheelchair.

Negative experience: The machines are outdated, not enough free weights and the pool and hot tub are filthy for 75 a month starting to regret joining this gym.

Fantastic experience: I love this Y location. It has great facilities, space to spread out, and lots of programs to choose from.

Fantastic experience: Love the facilities. Large area for weights and cardio. Excellent basketball court and only local YMCA with a hot tub.

Negative experience: The steam room is always covered in hair and other gross stuff, this can be easily fixed by a rinse in less then 5 minutes but for some reason they JUST DON'T CLEAN THE STEAM ROOM! Just because theres always mist in there doesn't make it clean. I asked an employee today to rinse it, even offered to rinse it myself and they did nothing. its just gross, get it cleaned team, its not hard.

Fantastic experience: Great place Great people

Fantastic experience: Great staff, beautiful equipment, well-maintained facility, and general good vibes for people of all ages and walks of life.

Fantastic experience: Friendly, helpful and professional staff. Clean facility! Great offering of classes is the best!

Positive experience: Love the sauna hot tub and gym equipment here! Plenty of space and amenities for the kids, pool and climbing wall!

Fantastic experience: Best YMCA location in WNC. Something for everyone and they don't close the pool area early like other locations. This Y should be the standard for all YMCAs. Will pass others to go to this one. Thank you for this excellent location.

Fantastic experience: Lovely facility, warm welcoming staff, and personally, I love lap swimming in the Reuters pool!

Fantastic experience: Great facility, high quality childcare center with good caregivers. I love the summer camp offerings too.

Fantastic experience: I love this YMCA with the big basketball gym, the pool & sauna. I have had all great experiences. The front desk is friendly & helpful.

Fantastic experience: Staff and coaches are super nice and friendly. The place is always clean . When I was injured in the Y they made sure I got home safe and checked on me to see if I was healing well.

Fantastic experience: There is always enough space, equipment, and trained staff to maximize my experiences for better Heath and fitness.

Fantastic experience: The staff are always friendly and helpful. The amenities are clean and safe. The hot tub sooths my aching back. Check it out!

Fantastic experience: We love the Y Reuter Family! The kids go to the child care since they were 6 weeks old. The people there are lovable and responsible!

Fantastic experience: Love this Y! Maria in customer service and the folks there are awesome. They took great care of us getting our family membership started and I can't say enough about how clean and nice the facilities are. Been going to the 'Y's' here since I was a kid and this is one of the best if not the best one in the area. Has a great layout so even when it's busy and peak; it does not feel that way. Check 'em out!!!

Fantastic experience: Muy buen gim

Fantastic experience: Great place. Best in WNC

Fantastic experience: Great spin class!

Fantastic experience: I love this place

Fantastic experience: Si buscan un buen gimnasio, completo, excelentes instalaciones, variedad de maquinas y zonas para practicar diferentes deportes, familiar... Este gym lo tiene todo y para todos. Lo mejor es que nunca esta al 100% de su capacidad, así que nunca tendrás que hacer fila por una máquina o por utilizar algo.

Fantastic experience: Me facina el lugary super recomendable

Fantastic experience: I love this Y. So many classes and opportunities! Love it!

Fantastic experience: Lots of exercise options. Staff friendly and helpful

Fantastic experience: I am a senior citizen and I have a personal trainer that is very patient and helpful to me.

Fantastic experience: Clean good staff and I great safe place to workout

Fantastic experience: Amazing family friendly place with lots of kid activities

Positive experience: Friendly staff but saunas are not clean and not hot enough. No decent level tv's

Fantastic experience: I like the flexibility to workout and shower on my lunch break. I enjoy the fitness center and some of the classes.

Fantastic experience: Great place. Friendly, spacious and clean. Large variety of classes. Love this place.

Fantastic experience: Such a lovely, warm pool/awesome hot tub, and very clean locker rooms! Welcoming staff

Negative experience: They are always full and I can not get a good workout in because all the equipment is usually taken

Fantastic experience: The Reuter Family YMCA is such a welcoming place. I am so grateful for the friendliness of everyone here, as it makes working out all the more enjoyable!

Negative experience: Too many kids sitting taking up equipment while using cellphones. Kids eating fast food in gym.. wow! Staff was rude and absolutely useless.

Fantastic experience: This location is always clean and feels safe. There are plenty of options for my whole family to workout and stay healthy.

Fantastic experience: Great venue, and reasonably priced. Plus basketball 8-10 had a fantastic Coach, who was extremely dedicated and did a great job with the kids.

Fantastic experience: So many options for enjoying the Y in the greater Asheville area. Even the smaller branches maximize on the space without making it feel cluttered, cramped, or “cringey”—the staff are always friendly, helpful, well-trained. What a hospitable enterprise! Puts you at your ease and encourages you as you seek health!

Fantastic experience: Complete. Offers something for everyone. Great equipment, wide variety of equipment. Tons of classes. Great fitness trainers. Great youth sports and sports activities.

Positive experience: I love the multitude of classes offered in the pool and the classes. I love the fact that I can do water therapy with my husband bc it's coed - sauna, steam, and hot tub. It's really great they have two lifeguards on duty at all times at the pool. Safety first is great! I consider myself a great swimmer and value safety in and around all water. Grateful for lifeguards. I have recently discovered my passion for mermaiding-bought a tail with a monofin this holiday season. I was so excited to join the YMCA knowing that there was nowhere written in the rules and regulations saying, "no mermaid tails." The one Saturday I chose to swim in the pool with my tail, a manager was reached by one of the two lifeguards on duty and confirmed, "Absolutely NO mermaid tails!" It was confirmed though by the lifeguard that I could swim with the monofin along with the vinyl fluke that gets zipped inside the fluke and which propels the fabric tail itself. It's not the same, both I am glad I can at least do that. Still, disappointing, especially because it's one of the main reasons I got a membership this year. So many people have asked me, "Why no mermaid tail." I don't exactly know, bc it wasn't explained. I imagine for liability reasons. I've seen petitions online created by members in the past that have not succeeded. I would like for the YMCA to have these rules written so there is clarity, and with the reasons why, or reconsider the use of mermaid tails.

Positive experience: Very outdated equipment and locker rooms. The sauna and steam room were great and the hot tub feels great but it’s so old. The pool is not heated but it’s good enough.

Fantastic experience: What an awesome facility! All of the things, classes and family activities you could imagine! Keeshev at the counter has been so helpful! Day after day he reaches out to my family and I to help us. We recently moved and needed help reorganizing our memberships and he has been the help that we have needed every step of the way! Five stars all day!

Fantastic experience: The YMCA in Asheville and Hendersonville are an amazing asset to the community. To me it is the best gym to be a member of in the area. Their community presence, outreach and passionate staff make this way more than a gym. If you live here and are looking for a place to connect, this is it!

Fantastic experience: The kids swim classes are great! The instructors are extremely patient with the kids and make even the most apprehensive kids comfortable about being the the water and learning how to swim.

Fantastic experience: Our instructor Tom was amazing with my toddler! I was so impressed with how he was able to calm my son and keep him at ease in the water, as well as engaged in the class. I will definitely be continuing swim lessons at the YMCA!

Fantastic experience: Great experience for my 6 year old granddaughter. She looked forward to her lessons:)

Positive experience: This was not a gym I felt was worth the nearly $60 per month. I think they have the vibe they are "the only game in town" and so they have average equipment maintenance, service, and fees. My two cents.

Fantastic experience: Our whole family loves this YMCA. It is conveniently located, with ample parking and excellent staff. My wife and I go to work out there at 5:30 in the morning and it is a major part of our weekly routine. Their aquatics program is top notch, as both of my kids learned to swim in that pool. Overall, I really love this facility.

Fantastic experience: Wonderful family environment. Our son enjoys walking over after school. Safe place to spend time with his friends, workout, play basketball or sit with friends and catch up on homework.

Negative experience: I signed up for a membership and took my 4-month-old to the pool, one time. I later found out that the swimming classes are only for 6-month-old babies. I realized that I should have bought a day pass instead of the annual membership. I called and pleaded for them to refund the month of membership in exchange for a day pass, but they just refused to be understanding. I have now paid $65 for 30 minutes of using the facilities!!! Just disgusted by the lack of understanding. 04/13 - I've called 3 times now and left a voice message saying that I would not like to complete the month but instead would like a refund on the $65. I have not gotten a response. I'm not sure why it is so hard to treat my 20-minute visit as a free day pass since it was my first time at your gym.

Positive experience: Definitely has great equipment and the staff is great. I did not give it 5 stars because the women's locker room could use some serious deep cleaning. The fans blowing air in there have mountains of dust as they haven't been cleaned in years! Even the paper towel dispensers in there have a mountain of dust. Besides the cleanliness in there, seems to always be out of paper towels, somethings always out of order, and just looks like it is in need of major renovation (leak marks all over the ceiling). Still a great place to get a workout in and not overly priced so I would still recommend. Hope they can renovate that locker room soon.