Camelback Village Racquet & Health Club

Fantastic experience: The staff are very friendly and it has all the possible fitness needs/recovery/fun in one location. Great gym

Fantastic experience: Love the cold plunge

Fantastic experience: This is a nice high end gym!

Fantastic experience: We have had a family membership for several years. We have seen staff come and go. Several qualities and/or competencies that stand out: The management of this location has consistently maintained a high quality of service golds; and As staff leave, for what ever reason, the core values is that of high customer service. For example: At the first point of contact entering the facility, customers are greeted with a smile and as they exit ..the phrase most common is "have a great day". The facility itself, is maintained extremely clean at all times. The equipment is updated as necessary. The program offerings are exceptional [a wide range of programs for all customers, even the little rug rats]. Operating hours are established to meet the customer needs, even through holidays. All the above speaks volumes of the leadership and management of this location. Thank you...Dr. Ruben R. Lara

Fantastic experience: Excellent facility and amenities.

Fantastic experience: Love Camelback. Great facility, awesome programs and inclusive membership.

Positive experience: I would generally give Village Camelback 4 stars but there are a few things over the past several months that have caused me to back off of the higher rating. I'll list those below in order of priority, with one (1) being the most important to us. 1. Lights on the tennis courts are not very good. Court 1 is excellent as it has LED lighting. It's not just me, I hear fellow members complain regularly that parks like, Kiwanis, Indian School Park and PTC have better lights. 2. Men's locker room. Not very inviting and the floors consistently appear wet and dirty. Sauna is tiny for such a large facility and the steam room looks like it was built in the 1980s with no changes made. 3. Coffee service. I would venture to guess that our members (collectively) have money to spend ($4-$8) on good coffee drinks. Please please please, consider installing a coffee service that can make items such as lattes, mochas, espressos etc. You would be saving many morning goers a trip to Starbucks, Hava Java, The Henry etc... Ex: finish workout, place coffee order, shower, dress, pickup coffee and go to work.. Overall a wonderful place with incredible employees and even better members. It is our sanctuary that is a little rough around the edges. Just a few changes will enhance everyone's experience. Last complaint: Our rates have been raised over the past two years. We understand inflationary pressures. That said, WHY ARE WE WASTING ELECTRICITY (AND PAYING FOR IT), BY TURNING THE COURT LIGHTS OFF 1.5HRS AFTER SUNRISE, AND WHY ARE WE TURNING THEM ON A GOOD HOUR BEFORE THE SUN SETS. THAT 2-3HRS OF PAYING FOR LESS POWER COULD BE A BOOST TO THE CLUB'S BOTTOM LINE.

Negative experience: Arriving just five minutes late for our 4 PM pre-scheduled tour, my family and I were overlooked for a walk-in, leading to a 30-minute wait without any communication from the staff. This lack of consideration and poor customer service during our initial visit has prompted us to look elsewhere for a health club that values prospective members. Such disregard raises concerns about the overall member experience. You might want to reconsider your options when evaluating this location.

Fantastic experience: Wonderful Staff, Very knowledgeable and friendly. Tennis Dept is top notch and professional.

Fantastic experience: Great all around place, almost like a mini-county club with all the amenities and group/club options.

Negative experience: Do not join here, especially if you are joining for tennis. The village lets its employees walk all over its members. If you complain to a director or the general manager, you will experience retaliation. Employees are disrespectful and gossip behind members’ backs. Employees break the rules without consequence. They do favors for their friends - for instance, book courts for their friends before member are able to book courts. There is open hostility at times from employees, including yelling and cussing. Many of employees drink to excess on nights and weekends. Many times, I have seen these employees try to drive home. I have seen drunk employees yell at members in front of large groups without repercussion. I have seen employees order a beer, pour it into a styrofoam cup, and walk to their car with their toddler and drive off. The general manager is passive aggressive and misogynistic. Carol - the president - doesn’t care about anything except for making as much money as possible.

Fantastic experience: This is such a wonderful fitness and tennis center. The members and kind dedicated staff make this facility so enjoyable to spend time at. Not to mention the beautiful Mountain View’s. The gym has so much to offer for a single member or family. I highly recommend Camelback Village!

Fantastic experience: This is an amazing gym. The classes are great, the facilities are fantastic, the childcare is superb, and the staff can’t be beat. In addition to all of this, there is also a good cafe, bar, park and more. They are always doing fun events, parent nights, and other outings. I have been a member for four years and feel so lucky to have found the camelback village. It is way more than a gym. It is a very special place. Thanks camelback village team. You rock!!!

Fantastic experience: Love the staff and fitness vibe

Fantastic experience: Love it

Fantastic experience: Very positive and professional. Always a great atmosphere.

Fantastic experience: The staff are what makes The Village so great.

Positive experience: The service itself was great, but the actual amenities are extremely dull, outdated, unimpressive, and not worthy of the price. The service however was worth the price.

Fantastic experience: Love the Village community and staff. Always helpful, informed and fun.

Fantastic experience: Wonderful facility & staff. Been a member for 21 years.

Positive experience: I have been a member for quite a while, and happy taking all the classes that the village offers, but now they decide to charge for classes that they were included in my membership, I don’t think is fair for old members, I understand that Covid set everybody back but I think that at least the old members shouldn’t be paying for clases that were free in the past.

Fantastic experience: The Village Hot Yoga program rocks! The infrared heat panels, the steam, the heat, teachers and sound system make it the best studio in Scottsdale!

Fantastic experience: Excellent courts and the lighting is top notch which makes it possible to play far into the evening.

Positive experience: Good place, very clean, wide variety of activities and classes offered. However, I am disappointed in 2 areas. First, there’s aren’t any tennis doubles clinics where you can learn doubles strategy and tactics, which is very important if you are a doubles player, as many people are, and you want to grow your tennis skills beyond how to hit a forehand, backhand, and learn other basic “strokes” . The Village needs to go beyond basic strokes and teach strategy and tactics if it really wants to be an outstanding tennis club. The last club I belonged to (another state) had clinics that taught these skills, and beyond, every week. Second although the Village has a significant percent of members who are middle aged, (since it’s quite expensive, many young people wouldn’t be able to afford it) they’ve don’t offer any classes targeted at normal middle age issues these members are normally are faced with -thinning bones, reduced balance, compromised posture, etc. I’ve made suggestions in these areas a couple times, sadly to no avail.

Positive experience: I love the Village. I have been a member here off and on since 2007 when I moved back to the Valley. The facilities are great and the staff is friendly. I like the fact that I can come and work remotely, have lunch or go the spa, even if I'm not working out. I guess my only complaint is that there are no outdoor pickleball courts; I understand it's always been a "tennis club" but...I guess if that's not going to happen, then have more days/times for indoor pickleball. Regardless, there are still tons of activities available for members and their families/guests to take advantage of.

Fantastic experience: I live within walking distance to the club and spend a lot of my time here. Wonderful staff, outstanding pros (tennis and personal trainers), the best manager in the business!! The reason we moved to the Village Subdivision is to be close to the club.

Positive experience: I would have given the club a higher rating but the tennis court reservation system opens at 5 AM. That is too early for me. Facility is very clean. Nice women’s changing area.

Fantastic experience: Just had my first experience at this location and to say I'm blown away would be an understatement! Brooke showed us around and left no stone unturned, they have something for everyone. The yoga, gym, and other studios are all top notch and I can see this being my new home away from home. 11/10 staff and first experience highly recommend.

Fantastic experience: Best Fitness Club in the U.S, as it has Everything! Outstanding Facility w/a Great Bar and Restaurant, So Many Exercise Classes. Love the TENNIS, etc, and Workout Rooms- PEGGY gave me an Amazing Massage- The People are so very Friendly, you never want to leave- 5Star⭐️⭐️⭐️⭐️⭐️

Positive experience: 90% of my time at this gym has been outstanding. The reason for the lower score is due to a bad experience with a trainer - not my trainers - but one that was extremely rude and only focused on his needs. I love my trainer Travis and the classes I go to during the week. Great instructors like Tori Renee Karen and Ted. And love the spa and Peggy for massages.

Fantastic experience: Life is simply better at the Village. With literally hundreds of amazing classes to chose from every week (that hardly ever get canceled), amazing facility, and a staff that is happy to help, nothing can beat the good energy of this place. Come by and see for yourself why the village has one of the highest member retention rates in the world!

Fantastic experience: This place is pricey and it is probably more of a country club than a gym, and that's a negative for some, but not for me. I love the amenities, I love the environment, the staff are always very welcoming and helpful, the cardio and weights are everything I need (granted I'm not an Olympic weightlifter) and the shower, steam, sauna, hot tub and ice bath are the perfect way to wind down a workout. I have tried a few of the yoga and spin classes and enjoy those as well. Great basketball, tennis, racquetball, squash, and pool facilities as well. And you can't beat the setting at the base of Camelback. Again, its not cheap and its not for everyone, but the Village is far and away my favorite spot for an enjoyable workout in the Phoenix area. Highly recommend.

Fantastic experience: very happy with decision for our family to join the Village. There's definitely great facilities, lots of top talent for racket sport enthusiasts, and have met plenty of nice people there. If you are a young family, the icing on the cake is their child care offerings. They are really great, especially their infant care services. You can feel very comfortable leaving your baby with them while you get that all important workout in. Piece of mind is crucial!

Fantastic experience: I love this place, and it's been a real godsend this past summer. I live for my morning swims in the beautiful, outdoor lap pool. The whole club is so clean and inviting. It's relaxing and inspiring at the same time!

Fantastic experience: I was visiting my son in Scottsdale and we visited the club . After my first visit , I immediately asked if we could return the next day ! Loved everything about it : large selection of machines , nice weight room w/perfectly placed TRX straps , clean , professional and delicious smoothies !

Fantastic experience: Great family friendly atmosphere with excellent group fitness instructors!

Fantastic experience: The Pilates instruction is wonderful - especially Lori K. Great opening hours. Kevin at the front desk is wonderful! Clean, lots of classes to choose from. We've been members for about 8 years and love it!

Fantastic experience: Great Club!

Fantastic experience: Beautiful location, excellent tennis facilities and programs, and friendly members. Great location. Great amenities.

Fantastic experience: Terrific programs, facilities, and staff. They are always offering new activities and social gatherings as well. It’s a friendly and supportive place. Kids programs as well.

Fantastic experience: Wonderful facility & staff. Been a member for 21 years.

Fantastic experience: Favorite place in my world ,, It’s clean , the staff is friendly And one of my Favorites is Brooke, she always so helpful . When u walk in the front desk greets you , when you leave they say good bye . All the different amenities that they have tennis basketball , cardio room and worked out room. Yoga hot yoga , I just love it there.

Fantastic experience: The best place to work out, relax, and refresh. I love the atmosphere… everyone is friendly and helpful. They keep the facilities in top notch condition.

Fantastic experience: The Village is my happy place. It has a fantastic workout facility, BEST hot yoga classes (LOVE the instructors) and a warm, welcoming staff!!! There is also a little boutique that carrie’s the most adorable outfits and beautiful accessories for a decent price. Trust me the list goes on and on… You MUST try The Village!!!!!

Fantastic experience: Best club I have ever belonged to or played tennis at their facilities. From the staff to the equipment to the courts of all types one is hard pressed to find a better place. And the view of Camelback mountain is awesome

Fantastic experience: What a great club, great people And facilities. Best all-around club in the valley.

Fantastic experience: Always a great workout!

Fantastic experience: Great friendly club with all the best facilities! A family atmosphere not a party atmosphere with a great wine cafe too!! Hreat coaches especially the swim coach -Lori- super with kids!!! Highly recommend the experience

Fantastic experience: Always walk out of that class feeling cleansed and refreshed.

Fantastic experience: Me and my families happy place!

Fantastic experience: One of my favorite places on earth

Fantastic experience: Perfect

Fantastic experience: Nice yoga class with Colleen today, especially wonderful with my daughter joining me. Hey, get some coffee lids

Fantastic experience: Absolutely brilliant experience. Wonderful massage with Peggy and so much fun to just look around at all the wonderful gifts and products. Thank you.

Fantastic experience: One of THE places to play tennis in Phoenix. Beautiful views! It's also a great fitness center (all the programs and equipment) and a great social hangout (beer and wine available). And the staff is fabulous. I sometimes use this location as a workspace so I can get out of my home office.

Fantastic experience: The best place to workout in town. The community, abundance of classes, huge facility, great locker rooms, steam, sauna, cold plunge, and even a bar for a drink with fellow members. Great view of Camelback Mountain as well. Staff is world class and the GM, Paul A, runs a tight ship all around.

Fantastic experience: Village is an amazing place!

Fantastic experience: One of THE places to play tennis in Phoenix. Beautiful views! It's also a great fitness center (all the programs and equipment) and a great social hangout (beer and wine available). And the staff is fabulous. I sometimes use this location as a workspace so I can get out of my home office. ????

Fantastic experience: This is a great gym, we enjoy the swim team and amenities. Looking forward to it cooling down as tennis is the featured activity here. Quinoa bowls in the cafe are great, the store has really good clothing sale items and my favorite skincare line. Any special events that they put on have a community feel. They seem to do things right!

Fantastic experience: Favorite tennis courts in Phoenix. Ryan Johnson and Jeffrey Smallwood run so many tennis programs you can’t NOT get involved in their no-pressure, fun culture.

Fantastic experience: Nice tennis courts

Fantastic experience: Ultimately, the people at the Village are what makes this place special. The members are like family, and there are key employees who are amazing and truly make this club what it is (Coach Jeffrey, Coach Brian, RJ, Mariah, front desk, & the bartenders are fantastic, just to name a few!)

Fantastic experience: Last Tuesday I went to tour this gym for a potential membership. The reception was outstanding. The club was full of nothing but positive energy, superior customer service and outstanding employees. At the end of my tour, I had a protein smoothy at the Cafe. Once again, another great experience; Adal was awesome! Two thumbs up to the Management for the outstanding club. A true 5-star establishment in every way. Thank you so much for the great experience!

Negative experience: Gorgeous courts. But, don’t get your hopes up of reserving one. They block out 9 courts for women’s leagues from 8:30-11:30 all week. So you get to fight over 3 courts for the entire club. I maybe got a court once a week at 11am! Not worth $200/mo membership to rarely get a court.

Fantastic experience: Experience

Positive experience: Nice environment. Fun classes. Makes staying fit more enjoyable and convenient!

Negative experience: Overcrowded. Not enough parking. Your luxury cars will get scratched because parking spots are hardly regulation size. There are no decent TVs in the weight room to keep up with sports, only 1 is a real TV (small), the other two are looping ads about how awesome the Village is. There’s rarely ANY good music playing. The recent remodel clearly didn’t include user feedback as the place is as much of a cluster as it was before. With all of the wealthy members, I’m shocked the Club has not have increased the dues to lower their membership count but retain revenue. Nope, still running it worse for potential members while the place is completely over. Poor management. The staff, instructors and geographic location should get 5 stars, management gets 2.

Negative experience: The front desk manager is a rude person. We went last night, and I asked the girl at the desk if I can speak to someone in membership. She seemed confused and needed to discuss with a guy behind the counter. The guy comes to me and wants my info in the kiosk and wants a copy of my driver's license. I told him I just have a couple questions for a membership person. He says if I dont give my driver's license then I'm not talking to anyone. I said I will go to another gym then. He replies..."See Ya!". It's a shame that a nice gym can be ruined by rude employees. Sounds like they dont need new members.

Fantastic experience: It’s a nice place to do anything

Fantastic experience: Great place - very clean - never have to wait for a machine.

Fantastic experience: Now I been getting my sweat on! The trainers here are superb! I have Linda for Pilates and Gyro. She's the best! Love the kinesis machines. The water tastes really funny to me at the water stations, but that's no biggie. Towel service, hot tubs have too much chlorine in them for my taste. Nice steam room and sauna. Dr. Koop the chiropractor is amazing!!!! He fixed my excruciating back pain in three minutes. Girls do good manis and pedis also. I love the Village

Fantastic experience: We have been members for over a year. Have had a fantastic time. The facilities are superb. The front staff...and all the staff.... are super friendly and fun. Ricky in the bar is on top of things always and makes the beers after tennis a blast. The tennis pros are all super helpful and involved. We work with Will a lot ...and we always keep him supplied with a fresh batch of bit mojis which he loves! They need to up their game with the mobile app...which is clunky and buggy...but I hear they are working on it now. Hard to imagine another club that could top them really.

Fantastic experience: Great club.

Fantastic experience: Do you like working out and have tons of money? Well then do I have the place for you

Positive experience: Super expensive. Fine for what it is, but honestly not worth the high dollar they charge for dues.

Positive experience: One of the best racquet & health clubs in town...

Fantastic experience: Great facility lots of tennis courts, 2 indoor basketball courts, indoor track. Cafe, great staff one of nicest health clubs around.

Fantastic experience: Great facilities, clean and bright for over 25 years. Highly recommend

Fantastic experience: I love visiting Villiage camelback club during my visits to Scottsdale. I play tennis and always look for facilities with tennis accommodations. This is an amazing health club and staff is always very friendly. Tennis pro. Cam Burnett is very sweet and helpful. They always have some kind of tennis clinics and mixers you can join. I had a wonderful time and met some nice tennis players! Thanks Camelback!

Fantastic experience: Great amenities and a fantastic staff.

Fantastic experience: CLEAN & WORTH THE MONEY!!! This is the best place in town to workout. If you are just looking for a place to run on a treadmill and do some light lifting this may not be worth the money for you. If you're looking for a CLEAN locker room, basketball courts, tennis courts, racquetball, indoor track, lap pool, yoga, pilates, spin class and so much more than this is the place for you.

Fantastic experience: Great tennis squash courts and food bar

Fantastic experience: Best gym in town!!

Fantastic experience: Good

Fantastic experience: First rate facility, staff and offerings.

Positive experience: Great members

Fantastic experience: I love visiting Villiage camelback club during my visits to Scottsdale. I play tennis and always look for facilities with tennis accommodations. This is an amazing health club and staff is always very friendly. Tennis pro. Cam Burnett is very sweet and helpful. They always have some kind of tennis clinics and mixers you can join. I had a wonderful time and met some nice tennis players! Thanks Camelback!

Positive experience: Cons (Let's just get this part over with): -It's a huge facility but they still need a large open room for those of us who need our "space". I often like to do plyometrics or some yoga, but they don't have space, especially during busier hours or when they have classes. I often see people working out in the hallways. Unacceptable. -parking during morning and afternoon peak hours is bad. Don't park in AJ's parking lot. -Lack of attractive people. It's very inspiring and motivating when you work-out along good looking people. Pros: -I These clubs host many fun events. -Family friendly. -Lots of amenities like towel service, restaurant, many tennis courts, pool, clean locker room, basketball court, lots of guided classes. -Very clean. -People that go here are educated and friendly. -Friendly staff. -Valet Parking (oh my god, really!) -lots of equipment. -Spa inside of facility. -lots of tennis courts. -locker rooms have dry and steam sauna as well as large jacuzzi. -Towel service.

Fantastic experience: I belonged to the Village when it first opened .

Fantastic experience: The Village has everything you could need in a health club.

Fantastic experience: The staff is helpful at getting everything settled. The zumba teacher can be very positive, even if you're new!

Fantastic experience: Great place.

Negative experience: I liked it until membership department employee "Kimber" totally offended me with racist remark.

Negative experience: Nice facility but way too expensive. Customer service when you cancel membership leaves a lot to be desired too.

Positive experience: I just joined this place as my friends are members and it's lovely. If I could spend every day here I would. I am trying to get fit playing squash and hope to gain more energy from my activity. Not too expensive I think