Precision Fitness

Fantastic experience: Love this gym! The front desk staff are friendly and welcoming, and the leg equipment is top-notch — everything from squat racks to leg presses is in great shape. The vibe is positive and motivating.

Fantastic experience: Great gym, fantastic equipment, clean. Loving the upgrades!

Fantastic experience: Good environment everybody putting in work

Fantastic experience: Piper was amazing! She was so helpful! Love it& can’t wait til MMA IS COMING!!

Fantastic experience: I absolutely love this gym the updated equipment, the infrared red sauna, and Pipper at front desk is awesome!

Fantastic experience: Marcus & Piper have great service honest and great people skills come check them out and bring a friend great for first responders

Fantastic experience: the location 17390 Preston Rd Suite 360, Dallas, TX 75252 Hidden gym is super perfect I'm very happy to be training here, and the staff is super friendly, providing the best customer service, especially Marcus and Emily.

Fantastic experience: A great place to workout!

Fantastic experience: I swung by one morning just to try it out, and I was thoroughly pleased. The variety of equipment and the general layout bears everything you can ask for whether you're an average or a hardcore gym-goer. Absolutely recommend!!

Fantastic experience: Good equipment, good gym in general

Fantastic experience: Love love love this gym!! Moved to the Dallas area about a year ago and have been to all locations! Customer service- great. Equipment-fantastic. Gym experience-wonderful. Highly highly recommend!!

Fantastic experience: Great Gym! Highly recommend.

Fantastic experience: Piper is an excellent sales woman for an excellent establishment

Fantastic experience: Excellent staff I enjoy workout

Fantastic experience: The new team at Hidden Gym Dallas have been fantastic. They are always friendly and open to feedback and suggestions to make the facility better!

Fantastic experience: Love the gym and the machines !!

Fantastic experience: I love coming to Hidden gym. The equipment is great and the staff is helpful and friendly

Fantastic experience: Best equipment in the metroplex.

Fantastic experience: Best gyms in DFW

Fantastic experience: Came to work out. Stayed because the vibes are good and no one judges my “resting” between sets (I’m tired). Equipment’s clean, staff’s chill, and I leave feeling strong instead of traumatized. Would sweat here again. ‍

Fantastic experience: Nice clean How gym friendly staff highly recommend

Fantastic experience: What a great gym. The girl at the front desk is awesome! And very professional.The gym has great equipment and the entire staff is awesome! Thanks RJ

Fantastic experience: Great service

Fantastic experience: Piper is exceptional, warm and friendly! Such a lovely vibe here at Hidden Gym

Fantastic experience: I love hidden gym it be awesome

Fantastic experience: Equipment, staff, community everything 100/10! Luke and Piper are great customer service. I absolutely adore the owners Greg and Tawna and all the new changes coming to this gym I can’t wait!!!

Fantastic experience: Love this gymmmmm

Fantastic experience: Love this gym! This gym is everything you could ask for clean, motivating, and welcoming. The staff and instructors truly care and push you to be better every time. Sandy is my trainer and she’s absolutely amazing!!!

Fantastic experience: One of my favorite gyms in the Dallas area. Espcially fans of the awesome staff, super nice, welcoming, and helpful! Gym gets 5 stars, Luke and Piper get 6! They helped us set up our memberships (easy/quick). This gym has the highest quality equipement you can get. You already know I recommend stepping in to try this one!

Fantastic experience: The best gym w the best trainers

Fantastic experience: Love my new gym!

Fantastic experience: I’ve been a member here for going on 3 years. Great gym, great atmosphere, great people. Come out and experience a great gym!

Fantastic experience: The equipment is very high quality and the sauna and bathroom are clean!

Fantastic experience: I never have to wait in line for a machine. It’s clean and the staff are friendly.

Negative experience: I’d be super interested in signing up, but the website isn’t working. When we go to “sign up” it says Dallas location is still coming soon. There’s no information on membership pricing on your website. I’m not calling, texting, visiting, or providing an email to a gym JUST to find out pricing. You could have an immediate new client if the website was more transparent.

Fantastic experience: The community and atmosphere are frequently highlighted. One member wrote: “From the minute you walk through the doors you feel at home!” The gym caters to both serious lifters and individuals just getting started. Equipment-wise, they even have some specialty machines like a Pendulum Squat and Belt Squat, which is unusual in many local gyms. Friendly, supportive staff/trainer environment. Many reviews say the trainers know their stuff and help you feel welcomed.

Fantastic experience: Great place to do a serious work out

Fantastic experience: Awesome gym, amazing equipment

Fantastic experience: Great gym and has a great atmosphere!

Fantastic experience: Top notch training facility for whatever you may need! Highly recommend this gym for everyone.

Fantastic experience: I love this place. Allows clean, staff is very friendly.

Fantastic experience: I just had a session with Thomas Martinez and it was a blast. Leg day can barely walk) Big area with all kinds of machines you can think off. Clean, wide and super friendly staff! Come check it out.

Fantastic experience: Awesome gym and awesome people! Highly recommend!

Fantastic experience: The absolute best gym in Dallas Texas. Family owned and super awesome!

Fantastic experience: Moved to Dallas not long ago, found this gym and will not switch. Love it here !

Fantastic experience: This gym is very clean and professional. There’s every piece of equipment you could ever need for upper and lower body workouts this is the best gym in Dallas!

Fantastic experience: Excellent gym. The owners are very friendly and listen to their clients. I have been a member since 3 years

Fantastic experience: Love the new updates being done!! Glad to be part of the Hidden Gym Family

Fantastic experience: Best gym in the Dallas area.

Fantastic experience: Great vibe and gym. So excited

Fantastic experience: Great gym. Good equipment

Fantastic experience: Great owners love love love

Fantastic experience: BEST GYM IN TEXAS

Fantastic experience: GOATED

Fantastic experience: Love this place

Fantastic experience: Have been coming to this location for 3 years; love the equipment, community, & it’s only getting better!!

Fantastic experience: Love hidden gym and the receptionist piper is super nice !

Negative experience: Absolutely unacceptable behavior from gym management — avoid this place at all costs. I was in the locker room last night at 8:03 pm, calmly packing up my things, when the GM, Kim, stormed in aggressively and started shouting at me to “get out” — as if I were trespassing or causing a scene. I told him, “I’m packing up right now, almost done.” But instead of showing basic human decency, he escalated, yelling: “No, you need to get out right now!” “You’re the only one here!” “Do you want to be a member here?” Shocked by his tone, I responded, “You see me putting my stuff in my bag and putting my shoes on — what’s your problem, dude?” But Kim continued berating me in a loud, confrontational voice: “You need to get out right now.” “You can’t be a member here if you do this.” “Insurance says no one can be here after 8 PM.” I was already walking out — maybe a minute after it started — and tried to speak with him calmly outside to express that his tone and behavior were completely inappropriate. He cut me off again, yelling, “No, you need to get out, I have work to do.” No apology, no professionalism — just raw, hostile disrespect. This was, without exaggeration, the most infuriating and humiliating experience I’ve ever had with any business. I’ve been a loyal member for over 3 years, but ever since Kim took over nearly 2 years ago, it’s been clear he has no interest in treating people with respect — especially not Black men like myself. He walks around the facility with a toxic mix of arrogance and entitlement, smiling and chatting up certain members while acting irritated and dismissive toward others. The racial undertones are not subtle. I’ve kept quiet for too long because the gym itself met my fitness needs, but this level of unprovoked aggression and disrespect crosses a line. It's a disgrace to the previous management, who ran the gym with fairness and professionalism. Now? It’s like the place is run by an impulsive, power-tripping child. And let’s be clear: there is no legitimate insurance policy that justifies screaming at a paying customer who is calmly exiting the locker room three minutes after closing. That’s not policy — that’s ego and hostility on full display. If you value respect, fairness, or basic human decency, do yourself a favor and take your business elsewhere. This place is toxic under current management, and frankly, Kim is a liability to this business and a danger to its reputation.

Positive experience: This was the only gym I could find South of Destination that was worth the price. The second day the owner was kind of c wordish about me wearing Crocs. Not a big deal, he may not have meant it to come off that way, but it was still a rude thing to do when I had no way of knowing he hated Crocs. Kind of killed my interest in going since it was forty minutes away so I only went a handful of times. When I wanted to cancel I found out they make you pay to send a certified letter before they will let you, during which time they charged me again. So if I was closer I'd probably still be going here, but the owner could also dial back the sassy frat kid energy. Still a solid gym.

Fantastic experience: Clean and enough equipment for everyone. Mario in the front desk was excellent.

Fantastic experience: Super friendly and welcoming staff! The gym is very clean and the equipment is well kept. Would come again 10/10

Negative experience: Whatever you do don’t attend this gym. The cancellation policy is horrible. Every time I call they come up with an excuse or say that an employee is no longer working there. Kim Santos the GM does not care about anyone. She says she understands but won’t help. Overall terrible staff.

Fantastic experience: Awesome gym. Front desk super kind and helpful. The owners awesome too. Never crowded and always clean. Definitely recommend!

Fantastic experience: Love this gym!! The place has a lot of equipment.

Fantastic experience: Great gym and great staff! Definitely come in and check it out.

Fantastic experience: Highly impressed with the club. Designed and built really well for training. Bathroom and floor clean. Machines are unique and fun Jay and Kim Santos did a great job showing me the club and talking me through the place. Nice epoxy floors in the dressing room, super clean.

Positive experience: The gym has top-notch equipment and offers a great variety of options for every muscle workout. However, I hope they fix their treadmills soon—only two are currently working, and one of them has stopped intermittently on me twice, nearly causing a knee injury.

Negative experience: This place is a dump and ownership is shady. The positive reviews are paid for.

Fantastic experience: Workout with Justin Sanuy (you’ll feel the burn) Staff & people’s are cool “J” is a comedian, he’s got the jokes for days Danny saved the day today P.S. The vibe is chill! I just move around to keep the body active #muchlove

Fantastic experience: Great staff, Mario made me feel so welcomed. The best gym in Dallas ❤️

Fantastic experience: Amazing gym!! Great staff GM is willing to let a hand So don't be afraid to ask him for advice or tip on your workouts S/O to kim for being a solid dude

Fantastic experience: Needed a gym, visiting from Houston, found this one on Apple Maps, beautiful 10:00pm cheat day. Had all the machines I needed to get a great pump.

Negative experience: Do not join this gym. I was a member for over a year and half and I had to end my membership due to health reasons. I have tried to cancel three times. They refused to cancel my membership because I have a so called balance, but I have not stepped foot in the facilities since May 2024. The gym was going down when I ended up leaving; broken machines for weeks, no towels (I had to start bringing my own towels. My trainer doesn’t even train clients there anymore because of how shady the ownership is. There are so many more options in the area that treat members with respectfully. I do not mind paying for services but I am not longer using these services/facilities. Even the folks I used to train with no longer are members because of how terribly this gym is ran. These positive reviews probably are incentive/rebate driven. I have contacted my attorney and I have already written to the Texas Attorney General.

Fantastic experience: Great gym, good people, chill vibes, and one of the better gyms I’ve been too recently.

Fantastic experience: Best gym in Dallas!! Have all the machines, good hours, great staff, and solid music staff makes you feel welcomed especially J. Don’t go to AR, fitness connection, LA, just come here

Fantastic experience: Great atmosphere, the staff and everyone are also friendly. Top notch equipment and always clean gym and the locker rooms. Looking for a great new gym this is the place

Fantastic experience: Precision Fitness offers an amazing community culture that makes me feel right at home. Jay at the front desk is the GOAT, and Jaden the trainer is incredibly informative and helpful. While the price is higher, it’s worth it for the clean, polished environment and the fact that it’s never overcrowded. Some machines could use maintenance or replacement, but it’s a minor issue compared to how much better it is than my previous commercial gym, which felt hostile and uncomfortable. Overall, I’m very happy here.

Negative experience: Stay away from this facility. They will charge you forever. I have tried many times to cancel the membership, and each time they said it is canceled. And, then they will charge you again. They prey on you. The worst customer experience I ever had.

Negative experience: Be ware of scams; money hungry gym. The owner / GM are bullies just rude!

Negative experience: Be careful with contracts.

Negative experience: They upcharged with no notification or warning

Negative experience: Avoid this gym at all costs! I had a terrible experience with their contract practices. Despite following the proper steps to cancel my membership, they kept charging me month after month. Their contracts are misleading, and it seems like they deliberately make it hard for customers to leave. Be very careful about signing anything here, or better yet, take your business to a gym that values honesty and customer service.

Fantastic experience: Best gym in the Plano area

Fantastic experience: Jay & the whole team are the best, Music is great always clean. Best gym in DFW!!!

Negative experience: Do not join this gym. It was great years ago when it was extreme iron. Now it’s dirty. Most of the machines are ripped. None of the benches have wheels and the management could care less. I am disabled that I am legally blind and cannot drive. Due to unfortunate circumstance I have to move and as soon as I ask the management how I can get out of my contract, they began ignoring me. I am moving to McKinney, and there is no way I can Uber back-and-forth to this gym and they will not return my phone calls or my emails. They will not address the fact that the equipment is dirty or not maintain either. It is not worth the money and $10 a month. You can get one at Crunch with brand new equipment.

Fantastic experience: An awesome, clean and well equipped Gym for any serious minded fitness enthusiast. Customer service is very respectful efficient and responsive. I highly recommend that you check it out….you won’t regret it. ️‍♀️

Fantastic experience: Best gym in Dallas. Great equipment and friendly team

Fantastic experience: Everyone is nice and everything always works and I love being able to come here first thing in the morning and it’s not too busy.

Fantastic experience: Clean facilities and a solid range of machines for a variety of workouts.

Fantastic experience: Great experience, great customer service, 10/10 would recommend

Fantastic experience: Clean and Friendly Facility. Strongly Recommend

Fantastic experience: Precision fitness is it!! Has all the best equipment! Super chill. Best spot to be

Fantastic experience: Great equipment, great gym, awesome staff, by far my favorite gym. Jay is the man.

Fantastic experience: Awesome gym! Great staff good vibes better than AR

Fantastic experience: Wowwie what a great facility!! Great staff and clean environment and very family friendly. Also has way more equipment than your typical commercial gym. Perfect for a great workout of any kind.

Fantastic experience: Been coming here for a few years now. There isn’t a comparable place in Dallas. If you really enjoy working out and appreciate quality machines and their movements you’ll love this gym. They play the music loud and it feels like a pro gym where the people just love working out as opposed to somewhere like lifetime fitness that is all about the extras. Recommend it for sure!

Fantastic experience: Started coming to Precision about a year ago after moving to Dallas and it was one of the best gym experiences I’ve ever had and grateful for my time training there while I was able to! The assistant GM Benny is a class act and ensures the facility is handled properly! Anytime I come back to Dallas I wouldn’t hesitate to train there!

Fantastic experience: I wanted to update this to 5 star, since Hidden took over this gym is great, the 1 star was for the pervious ownership under precision

Negative experience: They will not let me out of a 24 month agreement that I never signed.

Negative experience: Gym is good looking and all. But customer service was terrible. I sent a mail of membership cancellation for one of my parents, yet that same day of cancelling they charged another yearly fee. I tried to tell them and asked for a refund. But they said no they couldn't bc their system wouldn’t allow it. So I had no choice than to report to the bank. I got my money back, but these people were upset about it. After that there has been a dilema I was unaware about. After the claim, apparently my bank didn’t let the gym withdraw the monthly fees anymore. One of the guys told me about it and said that I couldn’t go in anymore till the payment went through. So it’s been two months that I didn’t go, plus I was out of town. When I came back I made sure and was convinced everything was okay. But no, while working out, one of the guys there came up to me and humiliated me that if I didn’t have money to pay my bills, I would had to get out of their floor, right in front of everyone. It is important to talk, ask and clear any misunderstandings before going straight into that public humiliation. But that is not the correct way to talk to anyone, especially to a young lady. When I tried to explain them the misunderstanding, their typical excuse was “we weren’t there when that happened”‍♀️ reason being bc there were new owners. No this was just terrible. And they even wanted to charge me for the 2 months I wasn’t allowed to go. Can you believe this? All because they tried to overcharge but couldn’t get away with it. I decided to immediately cancel my membership. And didn’t care about those 2 monthly fees. I just told them to charge it from my parents card and that’s it. Now guess what? Months later I received a call from collections recently letting me know that there is still that same balance pending, and it will get reported to MY credit history. And all this drama bc of getting charged unfairly in the beginning. I’m barely building up my credit history, now I get this?? Why to this extreme?? Let me tell y’all if you consider getting a membership here, I am no one to tell you not to, but you’ll have to keep a good eye, and be aware. Good luck.