UFC GYM City of Industry

Positive experience: My coach Araceli has been extremely helpful. I cannot do without her guidance and support along the way. Absolutely recommend! But the sales people esp. Henry has been lying nonstop after selling me a massage gun. He wouldn’t help exchange or return it even though the massager never worked. Also, he was providing wrong warranty and contact information to get off the hook. Won’t recommend anything that’s relevant to sales. Update as of 7/24/2022: After elevating the issue to company CEO, we were finally able to get the exchange from Operations Manager Erika, who didn’t honor the receipt or exchange policy in the first place. Happy but also felt sad that we had to bring such a trivial matter to waste the CEO’s time. If they could just care more about customer service without upper management supervision…

Fantastic experience: Way better than the local gyms. I've been to the local LA Fitness, 24 hours fitness, and even the new Planet fitness. Those gyms are always too packed, have broken/old equipment or close early. This gym has new/better equipment, its less busy, and they're open longer. It's a little more pricey but worth it for the quality.

Fantastic experience: I've been training here since January 11, 2022. Throughout this time the gym has remained extremely clean. The staff has been beyond helpful specially Alberto and Fernando who sign me up and convince me that this would be the best interest for me. The trainers have remained professional and have continued to provide wisdom coupled with great workouts. UfC in the city of industry has provided me with more than I could've ever asked for. They have displayed immense value over the almost couple months that I've been training. I couldn't ask for a better environment, better training, or better people. At the end of the day UFC Gym City of industry is a family and it will always be that way. If you are intimidated by the brand or just beginning a new exercise program in general do not hesitate to give them a call. If you have any questions then they will be more than happy to help you answer them and get you started.