YMCA of Burbank California

Positive experience: If you want to go to a health club that has it all in one place at deal of a membership price and you live in Burbank, this is the place for you. Gym... Check. Pool... Check. Classes... check. Steam room... check. Spa... check. Sauna... check Friendly Staff... double check! My only gripe with the place is that both times I've had a membership here, I've managed to get sick because other members who are obviously sick still insist on coming in to work out in the place and get into the sauna to burn out the sickness. Awesome place though!

Positive experience: I do cardio and weights. Staff seemed fine to me. Works for me.

Fantastic experience: I love this place

Fantastic experience: I like that the Y is a non-profit organization that invests in people. Great place, friendly caring atmosphere, the employees and volunteers really care about helping people. It's clean and there have been a lot of new renovations all donor funded. LOVE the brand new cardio equipment and swimming pools.

Fantastic experience: Great place to swim. Staff always kind and curteous. Very delightful.

Fantastic experience: I lift weights, wife takes class, soon loves to swim and start at the child watch....this place is perfect for a family..staff has been super kind..no complaints

Fantastic experience: I want a membership to ymca

Fantastic experience: It’s perfect for the whole family

Fantastic experience: Great YMGA! Gym, indoor pool and free parking. Jamal is awesome!

Fantastic experience: Thoughtful, efficient, and supportive staff...makes the environment comfortable and allows you to set your own pace

Fantastic experience: Y.M.C.A member In the 80s. Had a blast. Just wish I could remember the name of the summer camp they sent me to. Would love to walk down memory lane

Fantastic experience: This property and staff are fantastic. The only reason that I had to leave was due to relocating. From Jamal in member services who is the epitome of professional and kind to the people manning the front desk. When you enter the facility this YMCA is one of the best. When I canceled my membership to move on to my next step in life I was given a handshake a smile and good luck no jumping through hoops or cancellation fees nothing but customer service. If I'm ever back in Burbank I will come back to this YMCA because of the staff and because the YMCA is continually updating and making their facilities better for their Community. Fantastic job. Thank you for everything.

Fantastic experience: Great facility, free parking, indoor pool, gym. Looks like they have some renovation going so excited to see what that turns out to be. Jamal with membership services gave me a tour and was super helpful answering any questions I had.

Positive experience: I've been to other Ys before, what this place needs is organization, and better management, especially for the aquatics department.

Fantastic experience: Great staff, classes and facilities. Everyone is welcome

Fantastic experience: PLEASE STAY OPEN LATERRRRR MANY PEOPLE WORK LATE AND LOVE THE Y!

Positive experience: One of my favorite Y's, and I've been to Y's all over the Western states, because I often travel for work. The maintenance, cleanliness, and repair of machines is very good. I would give it 4 1/2 stars, but there are no half-stars.

Fantastic experience: They have good manners and will tell you if you have cookie crumbs on your face

Positive experience: My family and I have been involved with the Burbank Y for over 12 years. I didn't give the Y 5 stars because 5 stars means I'm perfectly satisfied with all levels of service and the facilities and I'm not. I joined the Y in 2006 to rehabilitate my right arm after breaking my shoulder and to get back in shape. They had a first class fitlinxx system then that was really fantastic to work with. They also had a full time staff of trainers on duty to instruct you on the usage and operation of the machines. They helped you keep track of your workouts. There was an incentive program of prizes for when you hit your weight lifted goals. All of this slowly went away. More cardio machines came in and it seemed at the cost of staffing. Over the years more renovations, new machines were bought and staff cutbacks were made. The result, new rooms, new machines and no staff to instruct a member on how to use them. Which is all right. I don't lift anymore. I understand how to run a treadmill and recumbent bike. Moving on to Aquatics. When we first joined family swim times seemed more generous. Lap swim times were very accommodating. You could come in and get a lane or share one most any hour of the day. Over the years this changed. This past winter and spring the pool was closed from 2-3. This used to be the best time to go swimming in the afternoon! From 1:30 to 3:00. People have gone back to work. Mom's are getting ready to go get their kids from school. The rest of the world has an hour and a half to swim! Recently the Aquatics dept started closing all the lap lanes during swim instruction times even when though only half the pool is being used for instruction. There are still 2 lap lanes open that could be utilized by members for lap swimming. All that said, the pool is the best thing about the Y. It's why I continue to come and where I spend the lion's share of my time. The staff on the deck is best. Jen, the director does a fabulous job given everything she has to juggle - laps, classes, lessons, CDC, employees, etc. The guards are conscientious and well trained. The instructors all put forth a lot of effort to ensure everyone in their classes gets a good workout and has fun. Me, I'm a machine. I swim laps. Lots of laps. Finally, membership and facilities. Membership hasn't really changed over the years. They're mostly young, friendly and cheerful. If you need an answer to anything but a general question ask for the MOD. They're stickers for the rules. If you're from out of town have ID ready and they'll be happy to accommodate you from what I seen. Overall, the Y is clean and tidy. The family and Men's locker rooms are nice. The Men's Locker Room at one time had a lounge area with a pool table, a couch and tv. Nice for hanging out after your workout. Then the age limit was lowered and that went away rather quickly with the under 18 crowd. The pool table was thrashed. It and the couch were removed never to be replaced. Now that room is being remodeled into God knows what. So... All in all... a good facility. Parking is something from the 11th level of Dantes Inferno. If you're looking for a great adults only workout gym, join 24hr fitness. If you're looking for a family friendly place, that's community conscious, that's friendly, where the staff knows your name, where your kids are safe 'til 10 at night M-F, that's clean, has great classes, reasonably priced for today's economy and generally accommodating to everybody's schedule, then consider joining the Burbank YMCA.

Fantastic experience: Lots of great group excercise classes. Kirs of machines, basketball, good set up!

Positive experience: Kind of over did it at my regular Y so I came here to use the steam room to get my lactic acid down and work out my legs. It's a lot of minor things and the fact the receptionist was the only courteous staff member I encountered, the rest were a bit I abrupt. For a workout and a swim west Valley Y is still the best. This one is an oddly layer out maze over 4 stories.

Fantastic experience: Great service! I have pretty bad anxiety and I had a tough day but when I came in they kindly and calmly helped me set up my membership. I'm excited to start going!

Positive experience: This is the nicest (cleanest and most modern) Y I've been to. However customer service has gone down the drain. The front desk people are mediocre. They used to have friendly young staff who were energetic and would greet all members, now they have older staff who are grumpy. This month they stopped towel service. It used to be included for all members. Even after increasing our rates recently they said that towel service became too expensive. Also, they remodeled the weight room around 6 months ago and got rid of a lot of the good 'ol weights and replaced them with machines and cross fit type stuff. In the past I'd dare to say this was close to being a hard core gym with a lot of regular lifters. Now the weight room is a teen hangout trying stuff that they saw on Instagram. All the teens come in groups and they are loud. This gym isn't what it used to be.

Fantastic experience: Excellent facilities- they have an awesome pool and a fabulous basketball court. The service here is extremely friendly and courteous. Love this place; would encourage all those considering joining to do so. Hats off to the team at the YMCA for a great experience.

Fantastic experience: Family atmosphere and a great place to workout.

Fantastic experience: Family friendly

Fantastic experience: Good service. And kind