Crunch Fitness - East Brunswick
Information about Crunch Fitness - East Brunswick
08816, East Brunswick
Opening hours
- Monday: 5:00 AM – 11:00 PM
- Tuesday: 5:00 AM – 11:00 PM
- Wednesday: 5:00 AM – 11:00 PM
- Thursday: 5:00 AM – 11:00 PM
- Friday: 5:00 AM – 9:00 PM
- Saturday: 7:00 AM – 5:00 PM
- Sunday: 7:00 AM – 5:00 PM
Our comment from FitFit United States about Crunch Fitness - East Brunswick:
Welcome to Crunch Fitness - East Brunswick, a vibrant and well-equipped gym that provides a friendly and welcoming environment for all fitness enthusiasts. Our facility is highly praised for its:
- Friendly Staff: Members frequently commend our helpful and professional team members who are always ready to assist and make your visit enjoyable.
- Clean and Spacious Environment: The gym is often described as clean and well-maintained, contributing to a pleasant workout experience.
- Variety of Equipment: We offer a wide selection of modern fitness equipment, ensuring that there's something for everyone, from heavy weights to cardio machines.
- Engaging Classes: Our group classes, including HIT and yoga, have received positive feedback for being fun and effective, helping members stay motivated.
- Knowledgeable Trainers: Many have praised our trainers, such as Ralph and Sam, for their professionalism, motivation, and personalized training plans.
While most experiences are positive, some members have mentioned concerns about maintenance, particularly regarding equipment repairs and gym etiquette. We take these reviews seriously and continuously strive to enhance our services.
Overall, Crunch Fitness - East Brunswick is a beloved fitness destination for the community, and we invite you to join in on the journey towards improved health and fitness!
Crunch Fitness - East Brunswick: Opinions
Negative experience: Yesterday I applied for the free pass and someone called me today to say hello and welcome me for the tour and I decided to go after work then I was shocked that the front desk employee decline my pass saying that the manager just canceled all free passes at this time.. I was planning to apply for the membership after this trial but I'm happy that situation filtered my choices as I don't want this kind of management.. thank you guys
We're sorry to hear about your experience with the free pass, Remon. We appreciate your feedback and will work to ensure our offers are communicated accurately.
Fantastic experience: I was a health club regular for 30+ years until Covid hit, and my gym of many years closed most locations. I tried another gym affiliated with a local hospital, but it wasn't a good fit. I got a gift membership for Crunch in East Brunswick in 2024, and decided to get a personal trainer. I'm happy with the facility, which is convenient for me, and have continued my membership. I'm extremely happy with my trainer, Ralph Hernandez, who is excellent. Professional, courteous, knows how to motivate and encourage, and a decent human being. I look and feel better physically.
Thank you for sharing your experience, D. Cohen! We're happy to hear that our convenient facility and Ralph's professionalism and motivation have made your return to fitness enjoyable and rewarding.
Negative experience: Got a free 1 day trial online for this location specifically but when i went it they said they won’t honor those right now. Could have fixed that online and saved a trip
We're sorry to hear about your experience with the trial offer, Risha. We appreciate your feedback and will work to ensure our online information is accurate to prevent future inconvenience.
Fantastic experience: Crunch EB consistently provides a clean, welcoming environment with quality equipment and knowledgeable staff. It’s a great place to stay motivated and reach your fitness goals.
Thank you for sharing your experience, Erin! We're happy to hear that our clean environment, quality equipment, and knowledgeable staff help keep you motivated and on track with your fitness goals.
Negative experience: I have been working out at this Crunch Fitness location for about three years, mainly because it is close to my home. However, I feel it’s time to honestly share some long-standing issues that need serious attention. 1. Cleanliness Needs Major Improvement The gym is consistently very dusty—on the equipment, mirrors, and even the floors. Any time you do floor exercises, you can clearly see dust moving around, especially when sunlight hits the area. This makes the environment feel neglected and uncomfortable to train in. 2. Equipment Frequently Out of Order There are always at least 3–3 machines that are broken or out of service. Even when maintenance eventually fixes them, the repairs don’t last or the machines feel unbalanced because they’re not properly adjusted. Reliable equipment is one of the most basic things a gym should offer. 3. Lack of Management Control on Gym Etiquette Many members occupy two or three machines at once, claiming they are doing supersets. Some sit on benches or machines while using their phones without working out. There’s no staff oversight to ensure people share equipment respectfully. 4. Noise and Mishandling of Weights People frequently drop dumbbells and barbells from high positions, creating loud noise and damaging equipment. No one from management steps in to correct this behavior. 5. Re-Racking Issues Members often load machines with heavy weights and leave everything behind. The next person has to unload everything before starting their workout. There is no enforcement of basic gym rules. 6. Restrooms Are Often Out of Order or Very Dirty The bathrooms are frequently unusable. They are dirty, not well-maintained, and often out of service. 7. Positive Note – Staff Are Friendly I want to mention that the front desk staff and management I interact with are always polite and friendly. They treat members well. The main issues are more related to maintenance and overall gym control, not their behavior.
We're sorry to hear about the ongoing issues you've experienced at our gym, Obaidullah. We appreciate your detailed feedback and will work to address these concerns to improve the cleanliness, equipment reliability, and overall gym environment.
Negative experience: Worst crunch I ever experienced. Policy changes depending on who’s at the front desk and the solution is always “upgrade your membership”. Canceling my membership as of today!!
We're sorry to hear about your experience with our policies and membership options, Gabriel. We appreciate your feedback and will take it into consideration as we work to improve our services.
Fantastic experience: I've been a member here for over a year and had personal training sessions with Ralph. He's a great trainer and I would recommend this gym to anyone in the East Brunswick area, it's very clean plenty of machines and space to do your own thing.
Thank you for sharing your experience, Kathleen! We're happy to hear that Ralph's training sessions and our clean, spacious gym make it a place you'd recommend to others in the East Brunswick area.
Fantastic experience: For somebody like me who is not disciplined with leg, chest, back, shoulder knees and toes kind of workouts, this place is still making me show up between work and kids and whatever else is happening. How? The HIT, strength and yoga classes are so good! I love it when other people, instructor included, suffer with me.
Hey Andreea! Thank you for the 5-stars! Hope to see you again soon!
Fantastic experience: Crunch is a nice, clean, friendly and organized gym that is an absolute pleasure to work in. Everyone in the staff is friendly - included Nathan who always goes out the way to greet everyone with a smile. I feel safe and comfortable working out there. You always hear horror stories about toxic gym culture, but not here at this gym. It’s been a safe haven for all of those who want to better themselves, whether they are lifting professionally or only make to make it there for an hour a week. I would recommend this gym to everyone!
Thank you for sharing your experience, Dimitri! We're happy to hear that Nathan and our friendly staff make our gym a clean, safe, and welcoming place for everyone.
Fantastic experience: Great equipment, friendly staff, kept clean, and good locker rooms.
Thank you for sharing your experience, Sahas! We're happy to hear you enjoy our great equipment, friendly staff, and clean facilities.
Fantastic experience: The staff at this branch are amazing and really kind. They help me with any questions I have and the gym is always clean!
Thank you for sharing your experience, Milka! We're happy to hear that our staff is helpful and that you find our gym clean.
Fantastic experience: I frequent Crunch Fitness East Brunswick 5-6 days a week and it’s the best gym in town. Staff is friendly, gym and locker rooms are clean, and there is a positive vibe overall.
Thank you for sharing your experience, Brandon! We're happy to hear you enjoy the friendly staff, cleanliness, and positive vibe at our gym.
Fantastic experience: Update 10/12/2025: I'm NOW an 82 year fitness male for 62 years. My commitments to fitness and 59 years married are blessings that sustain me. Yet, Crunch Fitness EB is my secret sauce. I've been in every type of facility for 62 years. Crunch excels in all aspects eg. its Management, Staff, Trainers, Equipment, Cleaning Crew and Members (all ages-fitness focused). Thank you --------------------------------------------------- Prior 10/12/2025 Review History I'm an 80 year old fitness male for (60 years). Belonged to major clubs in East Brunswick for 50 years & before Brooklyn, NY. I joined Crunch EB Feb2021, as my best option (I'm particular) as existing clubs were closing or failing. This facility is well managed (Jessica) w/ well qualified & inspirational staff (trainers, class instructors, front-end). Some of the more experienced front-end folks (eg. Kathy, Chris, Nikole) & Mgrs (eg. Josh, Jake) provide a stabilizing mentoring influence w/ inevitable staff changes. The club offers a wide variety of services & well maintained equipment. Pool & Sauna are only options missing. The member mix (all-ages) is congenial & works for me. Attention to detail & members' needs is a proven hallmark of their commitment to sustained excellence. Thank you.
Hey Paul! We are thrilled to have you as part of the #CrunchFam! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to seeing you again soon!
Fantastic experience: This was my first time at this gym, and I had a wonderful workout. The staff was very friendly, and all the equipment was in good working condition. I was able to complete all of my exercises without feeling overcrowded. I will definitely come back to work out again. I also want to give a shout-out to Nate, who was very helpful!
Thank you for sharing your experience, Henry! We're happy to hear you had a wonderful workout and that Nate was helpful during your visit to our gym.
Fantastic experience: Derek in the East Brunswick Crunch Fitness is like the nicest guy in the world. He's always here on time He's always very accessible to the customers and the gym itself is overall unbelievable 10 out of 10
Thank you for sharing your experience, Seth! We're happy to hear that Derek's accessibility and the overall experience at our gym have impressed you.
Fantastic experience: The people at the front desk are very helpful and nice. Specifically the one with curly dark hair. So cute.
Thank you for sharing your experience, Darya! We're happy to hear that our front desk team is helpful and nice, and that you had a positive impression of our staff.
Positive experience: I really love this gym! The 5 a.m. staff are always friendly. It’s such a great environment to start my mornings. My only small suggestion would be to make sure the weights get put back in their proper spots—but overall, this gym is amazing!
Thank you for your review, Chanta! We're happy to hear you love the gym and appreciate the friendly 5 a.m. staff. We value your feedback on organizing the weights and will work on improving this.
Positive experience: Love this gym. The staff is pretty nice and the gym is overall clean. They have a variety of options available for equipment and I like that each machine has a QR code you can scan to let them know when something may not be working. The only minor things are occasionally paper towels are missing from multiple machines and you have to go hunting if you want to clean machines you’ve used. Also, some of the classes aren’t posted on the site which is frustrating when you’re mid workout and have to leave certain areas. Still, I give this place a 4 because it doesn’t happen super often and most times my experience is good.
Thank you for your review, Kim! We're happy to hear you love our gym and appreciate the variety of equipment options. We value your feedback on the paper towels and class postings and will work on improving these areas.
Positive experience: The staff and everyone are friendly, the machines and gym are kept in great shape. The one thing if a machine is broke it does take alittle for the repair guy to come out and fix it. Other than that it is a great gym to belong to.
Thank you for your review, Michael! We're happy to hear you find our staff friendly and the gym well-maintained, and we appreciate your patience with equipment repairs.
Fantastic experience: Good costumer crevice , clean , all the machines work and great environment overall
Thank you for sharing your experience, Salomon! We're happy to hear you appreciate our customer service, cleanliness, and the great environment at our gym.
Fantastic experience: Kathy and Nikole are so friendly and polite. The gym is nice and clean
Thank you for sharing your experience, Joe! We're happy to hear that Kathy and Nikole are friendly and polite, and that you find our gym nice and clean.
Fantastic experience: Five stars for the employees! Kathy, Derek and Nikole are the best and so welcoming for the patrons
Thank you for sharing your experience, Grace! We're happy to hear that Kathy, Derek, and Nikole have made your visits welcoming.
Fantastic experience: Awesome service from Toby and Kathy and they are the greatest workers I have seen my 19 years on this planet!!!
Thank you for sharing your experience, Luke! We're happy to hear that Toby and Kathy provided awesome service and made such a positive impression on you.
Fantastic experience: Friendly staff great coaches ...Derek is always helpful and smiling ...Jessica is a great manager
Thank you for sharing your experience, Dawn! We're happy to hear that Derek and Jessica have made a positive impact with their helpfulness and great management.
Fantastic experience: Was at the gym tonight and Joey and Fahd where beyond helpful with figuring out an issue with my account.
Thank you for sharing your experience, Kirk! We're happy to hear that Joey and Fahd were beyond helpful with your account issue.
Positive experience: I love this gyms selection, affordability and convenience. However i wish it had a pool
Thank you for your feedback, Mike! We're happy to hear you enjoy our gym's selection, affordability, and convenience, and we appreciate your input on having a pool.
Fantastic experience: Great gym! Love coming with my wife. Front desk staff is very nice and professional…especially Derek.
Thank you for sharing your experience, Bruno! We're happy to hear you and your wife enjoy our gym and appreciate the professionalism of Derek and the front desk staff.
Fantastic experience: Love this gym. Convenient, low cost, and the community there is great. Wouldn’t change for anything. Always recommend this gym to anyone.
Thank you for sharing your experience, George! We're happy to hear you love our gym and appreciate the convenience, cost, and community.
Fantastic experience: I truly enjoy working out here. The management is on top of everything and attentive to people’s needs. The front desk is always welcoming and professional! Coming to work out is stress free
Thank you for sharing your experience, Carolyn! We're happy to hear that our management and front desk team make your workouts stress-free and enjoyable.
Fantastic experience: Joey and Fahd were incredibly helpful, motivating me and spotting me when needed
Thank you for sharing your experience, Muhammad! We're happy to hear that Joey and Fahd were helpful and motivating during your workout.
Fantastic experience: I am a new member have been attending now for 2 weeks. Noel at the front desk was very kind and helped me get my membership set up. This gym is cleaner than other gyms in the area. So far so good with this facility.
Thank you for sharing your experience, Kayla! We're happy to hear that Noel was helpful and that you're enjoying our clean facility.
Negative experience: They trick you into updating your payment method to cancel, then keep charging your card anyway. The BBB should investigate these deceptive billing practices and hold the company accountable for continuing to charge customers after cancellation.
We're sorry to hear about your experience with our billing process, Fritzgerald. We appreciate your feedback and will take it into consideration as we work to improve our services.
Negative experience: I would like to share my extremely negative experience with your facility located in East Brunswick. The attitude towards customers is absolutely careless. Two months ago, I called and requested to cancel my club membership. The operator was polite, assured me that my membership had been canceled, and told me that I would receive one final bill — and that would be it. However, today, after two months, I received another bill. Moreover, your employee told me that they had never received any cancellation request from me and that there was no record of my phone call! How is this even possible? On top of that, I am now being asked to open an *APP Store* account and go through the cancellation process again over the phone. During this time, money has already been taken from me for a new contract 2026 that I never agreed to. This looks like a deliberate way to take people’s money, and, frankly, like robbery! I am very eager to hear some kind of explanation and an official response from the managers of this company.
We're sorry to hear about your experience with our cancellation process, Lena. We understand how upsetting it is to believe a membership cancellation was completed, only to later find out otherwise, especially when billing is involved. We strive to make every interaction as clear and straightforward as possible, and we're genuinely sorry to hear that this wasn’t your experience. We appreciate you sharing your experience, and we’ll use your feedback to help improve our communication and clarity moving forward.
Fantastic experience: Crunch Fitness has been such a great experience! I joined the 6-week challenge with Coach Daisie, and she’s amazing - super motivating, fun, and really creative with her workouts. Her Kettlebells & Abs class was a highlight for me. I had no idea you could do so many different things with a kettlebell, and the class was both challenging and unique. The gym itself has everything you need, plus a super friendly, welcoming vibe that makes working out enjoyable. Sam is also an amazing trainer!
Thank you for sharing your experience, Jaclyn! We're happy to hear that Coach Daisie and Sam have made your time at our gym enjoyable and motivating, and that you loved the Kettlebells & Abs class!
Negative experience: I had a very bad experience with this place. I signed up for my 15 year old son and asked for a trainer for 3 months only. After the 3 months were up, they forced me to pay an additional month, claiming that I should have informed them that we would stop. They prevented my son from entering the gym until he paid the amount. This is truly the height of exploitation. We will end this subscription and will never return to this place. I do not advise anyone to sign up with them.
We're sorry to hear about your experience with our membership and training policies, Walaa. This isn’t the kind of impression we want to leave. We appreciate your feedback and will keep it in mind as we work to improve the experience for all of our members.
Negative experience: I’ve dealt with a lot of businesses, but this is one o I’ve been a paying member at Marlboro for over two years. After traveling overseas, I came back to renew. By mistake, I selected East Brunswick instead of Marlboro. Within three days I caught the error and tried to fix it. Calls went unanswered. Management deflected me to the app, which only gives one option: pay over $100 to cancel a membership I never used for even a day. That’s not service—that’s rent extraction. A simple location correction was treated like a profit opportunity. The so-called “general manager” showed zero accountability, zero urgency, and zero regard for a loyal member. It’s the kind of short-sighted behavior you expect from a business more interested in squeezing fees than building trust. And in case anyone is wondering, yes—this is the kind of corporate reply you’ll get after: “We’re sorry to hear about your experience… your feedback is important… we’ll review internally.” Polite words, no substance. This is what garbage management looks like.
Thank you for taking the time to share your experience. We're sorry to hear about the frustration you've faced during your attempt to correct the membership location. Your loyalty, trust, and continued support are incredibly important to us. Feedback like yours is important. It gives us the opportunity to reflect, improve, and better serve our community moving forward. Thank you again for taking the time to share your thoughts.
Fantastic experience: I normally don’t write reviews, but I had a great experience at Crunch in East Brunswick. Peyton walked me through the facility—very professional and well-spoken. Made me feel comfortable and informed. I’m looking forward to becoming a member!
Thank you for sharing your experience, Bob! We're happy to hear that Peyton made you feel comfortable and informed, and we look forward to welcoming you as a member!
Fantastic experience: Well maintained and good variety of equipment. Friendly and helpful staff. Things break often (high traffic gym) but they’re always repaired quickly
Thank you for sharing your experience, Maryam! We're happy to hear you appreciate our well-maintained equipment and friendly staff, and we strive to repair any issues quickly.
Negative experience: Honestly switched gym just to have access to heavier weights and better equipment but upon signing up and going soon as I walked in there was weights all over the place on the floors and almost all of the dumbells were not in their right places and it was just poor gym etiquette. As much as I would've liked to have access to better machines and more weights it wasn't worth the environment I would have been in. Maybe the rules should be enforced there or people should just have more respect for the equipment and the other people who are working out either way it was my worst experience in a gym environment and canceled my membership the same day I got it. Im glad I just put my planet fitness membership on freeze instead of canceling it because I would rather be there with less weights than in an environment like that.
We're sorry to hear about your experience with our gym environment, Thomas. A clean and respectful environment is incredibly important, and we’re actively working on improving gym etiquette and ensuring equipment is properly maintained and re-racked. Feedback like yours helps us identify where we need to do better, and we truly appreciate you taking the time to let us know.
Fantastic experience: Loving it so far. Their classes are great to mix in cardio and normal lifting. They have a wide variety of machines and staff is always nice.
Thank you for sharing your experience, Shahen! We're happy to hear you love our classes, variety of machines, and nice staff.
Fantastic experience: Wish they had better hours, but great gym with plenty of equipment and space
Thank you for sharing your experience, Rahul! We're happy to hear you think our gym is great with plenty of equipment and space.
Negative experience: Terrible. Place needs dusting. Walls are dusty. You can see the dust while you lay on machines. I even saw spiderwebs. There’s no sauna. Many machine are ripped. Marlboro crunch is better. .
We're sorry to hear about your experience with the cleanliness and equipment condition. We appreciate your feedback and will address these issues promptly to improve your experience.
Fantastic experience: Never knew Crunch Gyms in NJ had air conditioning until I came here. Do better North Brunswick and Somerset
Thank you for sharing your experience, J P! We're happy to hear you appreciate the air conditioning at our gym.
Positive experience: Its a good gym when not crowded, and a decent one when crowded.
Thank you for your feedback, RD! We're happy to hear you find our gym good and appreciate your input on the crowd levels.
Negative experience: Got a three day Free Trial Pass from Crunch's website, only to show up amd find out that they don't actually honor it during the summer. I was offered a chance to PAY to try their gym, which... if I'm being honest is hysterical. I came to gauge if I thought it was a good fit for me, and was already deceived and offered something different than what I thought I was getting. I don't know who thought of that gimmick, but it needs work.
We're sorry to hear about your experience with the Free Trial Pass, Samantha. We appreciate your feedback and will take all input into consideration as we continue to refine and improve our services.
Negative experience: If I could give negative stars to this place, I would. Horrible experience trying to switch gym location from East Brunswick to East Windsor. They recommended my young kids cancel East Brunswick membership just 4 days after they signed up to switch to East Windsor location. They of course agreed because they did not understand fully and were not explained charges appropriately. We ended up paying $33 for signing up for the first month (towards the end of the month), $75 annual membership fee for cancellation, and $34 for the next month even though that month hadn’t yet started (and that gym won’t even be used for that month). Plus the East Windsor location is also the same chain, called Crunch, and has charged separate monthly charges and annual membership fee. The Manager I spoke to had no care or consideration for customers. What a scam and ridiculous treatment of young customers!!
We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns. Your feedback is incredibly important to us as it gives us the opportunity to improve. We’re reviewing this situation internally and will use your comments to ensure better clarity and support for all our members moving forward.
Positive experience: Great gym overall. A bit crowded at times. Classes are decent
Thank you for your feedback, Ly! We're happy to hear you enjoy our gym and classes.
Fantastic experience: Been going to this gym for quite some time now, staff is friendly and professional, equipment and gym floor is always clean and ready, and plenty of options to do try new things
Thank you for sharing your experience, Nick! We're happy to hear you enjoy our friendly staff, clean equipment, and the variety of options at our gym!
Fantastic experience: Crunch Fitness is always clean and well-maintained. The staff is friendly and helpful every time I visit. I signed up for personal training, and Heather has been amazing—personable, on time, encouraging, and just the right amount of push to keep me going. Great experience overall!
Thank you for sharing your experience, Marnique! We're happy to hear you find our gym clean and well-maintained, and that Heather has been amazing with your personal training!
Negative experience: I wish I could review the gym itself and possibly join, but I wasn’t even given the opportunity by the front desk employee. I got the trial pass online along with my teenage daughter. When we came in, in the late morning she said that they are not honoring the free trial in the summer due to all the Highschool and college kids. Apparently it gets crowded. That’s good to know. Don’t want bunch of kids running around. Then she proceeds to say that my daughter can’t take advantage of the free trial because she’s under 18 even though the fine print clearly states “unless accompanied by an adult.” She just kept repeating “are you looking to sign up?” You can use the gym if you sign up. No, I’m here to see if I like the place and by the way I was greeted and turned away, I will never consider signing up.
We're sorry to hear about your experience with our trial pass policy, Ilona. Our goal is to always create a welcoming and positive experience for everyone who walks through our doors. We understand how first impressions matter, and we’re taking your comments seriously as we continue to improve how we communicate and assist guests.
Negative experience: How hard is it to cancel a membership? Apparently not that easy. Staff is great but the management staff on the other hand is completely UNPROFESSIONAL! I called the location due to their cancelation team not helping and of course (Jessica) manager couldn't handle a complaint or a conversation and hang up on me! No Customer service at all. Look elsewhere in the area don't waste your time.
We're sorry to hear about your experience with our management and cancellation process. We appreciate your feedback and will take all input into consideration as we continue to refine and improve our services.
Fantastic experience: I am so impressed with this gym. I haven’t belonged to a gym in many years so I was a little apprehensive. When I signed up, I worked with Jake and he was super helpful and explained what all my options were at the gym that would be a good fit for me. He was so professional and since then has gone that extra mile to make my experience w Crunch a great one! The gym is always clean and the classes are always fun with great teachers.
Thank you for sharing your experience, Lois! We're happy to hear Jake was helpful and that you're enjoying our clean gym and fun classes!
Fantastic experience: pretty cool gym! it’s always clean and never too packed from when I usually go(7-11pm)! Free weights, equipment, and lots of treadmills which come in handy for someone who can’t lift at the moment. glad i transferred.
Thank you for sharing your experience, Nadia! We're happy to hear you enjoy our clean and spacious gym with plenty of equipment.
Fantastic experience: I have been a member of Crunch, East Brunswick, since 2022, attending personal training sessions and group classes 3-4 times a week with a variety of instructors. Having had the opportunity to experience many different classes, I wanted to take a moment to commend Rachel K, who stands out as an exceptional instructor among a very talented team. As a group instructor, Rachel delivers clear and concise instructions in a very approachable manner. She encourages every participant to achieve their personal best while offering thoughtful modifications for those with physical limitations. She also has a wonderful ability to provide corrections supportively, without making anyone feel singled out. What really sets Rachel apart is that no two classes are ever the same. She constantly varies the exercises, thoughtfully creating unique workouts that are fun to participate in. It's evident how much preparation, knowledge, and creativity she puts into every session. As a personal trainer, Rachel is equally outstanding. She is approachable, flexible with scheduling, and very accommodating, which has made it easy for a busy person like me to stay consistent with physical fitness. She designed a personalized program that specifically addressed my needs and weaknesses. In addition to the exercise program, she provides nutritional advice that is concrete, actionable, and supported by evidence. After just two months of personal training with Rachel, I can truly feel the difference. Finally, beyond her professional skills, Rachel's personal qualities are just as remarkable. Her sense of humor, positivity, and genuine caring nature make every session something to look forward to. I feel fortunate to train with Rachel, and recommend her wholeheartedly to anyone looking to improve their fitness in a supportive, motivating, and expertly guided environment.
Thank you so much for taking the time to share this thoughtful and detailed review. We’re incredibly proud to have Rachel K. on our team, and we’re thrilled to hear about the positive impact she’s had on your fitness journey. We’ll be sure to pass along your kind words to her—it means a lot to all of us. We look forward to continuing to support you as you grow, challenge yourself, and achieve even more. Keep up the amazing work—you’re an inspiration!
Fantastic experience: So far most accommodating facility I’ve been to, love that there are plenty of classes to take, options for personal training and plenty of equipment to use for personal workout. The staff are easygoing and friendly and I appreciate the gym’s manager, Jake, for reaching out and checking in when I first signed up to make sure I was adjusting okay between having my baby and starting to go the gym!
Thank you so much for your kind words, Brenda! We're thrilled to hear that you've felt so welcomed and supported since joining us. We work hard to offer a variety of classes, training options, and equipment to make sure everyone can find what works best for them, and it's great to know that’s been your experience. We’re especially glad Jake could help make your transition back to the gym a smooth one—we know how important that support can be. We’re really happy to have you as part of our gym community!
Fantastic experience: Great gym! Great equipment, and super, terrific group fitness class schedule… There is always something good going on there. The management staff is also fantastic. They really listen to the members and it’s an all-around good experience.
Thank you for sharing your experience, Maria! We're happy to hear you enjoy our equipment, group fitness classes, and attentive management staff!
Negative experience: Why is it so hard to cancel the gym memberships. They take your money, but never ever once, send you the notifications for any gym membership renewals so that the consumer can make an informed decision. Their contracts are always one sided and never about the consumer. I am really getting tired of they misrepresentation about the month to month contract and how they bills a consumer. They take our money, and most of the time, the equipment doesn't work, the equipment leather is torn or worn out.
We’re sorry to hear about your frustration with the membership cancellation process and your concerns about billing transparency. We strive to provide clear membership terms, and we encourage all members to ask our front desk staff any questions about their contracts or billing. If there has been any miscommunication, we’d love the opportunity to clarify and assist you. Regarding equipment maintenance, we take your feedback seriously and are continuously working to keep our facilities in top shape.
Negative experience: Month to month and no commitment is another scam. It's at least 2 months + annual fees . You also need credit card and a bank account so they can charge as they please. Open floor no sections and looks chaotic when slightly busy.
Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We are committed to being transparent about our pricing, and we will make sure to revisit how we communicate our plans. As for the open floor layout, we always strive to create a comfortable environment for all our members. We appreciate your thoughts and will take them into account moving forward. If you have any more specific concerns, feel free to reach out to us directly.
Positive experience: Been to many gyms over the years and have a solid understanding of how things should work. This is not intended to insult anyone only to provide an honest review. - Place has a good selection of free weights and machines mostly clean and maintained - People who work here seem pleasant ( Trainers are busy and look like they care ) - Issue is with the people who attend - Very crowded all the time - Membership is very young with most looking like HS age - Seems like most just want to say they go to the gym and really have little interest in a true workout - Very few people actually workout ( Except the older crowd ) - Many have no clue what it is to work out and spend most of their time talking and texting - The outfits are entertaining to say the least - I have never seem so many out of shape young girls who have somehow come to believe they should display the skin - Outfits for this group are about 2-3 sizes too small - There are members who come to the gym with tripods for their cell phones to video something... it’s not working out.. not sure what this is all about.. - They setup these tripods and then go socializing and lock down the equipment for a long time... only to return for one or two reps - As with many gyms there are lots of machine sitters who sit and stare for a long time in between attempts In the end you get what you pay for and this is close to HS gym class... If you cannot live without your cell phone for 45-60 minutes you are not working out. Still the gym is worth a look with the large amount of equipment and location. Just be prepared to work around most of the kids... UPDATE - I continue to enjoy the gym BUT they need to fix the equipment. The cable and Pec machines are both down for over a month. They are very popular and having them down really impacts your workout. I counted six "out of order" signs today... Maybe time for a full inspection of all the equipment. Once again this is good gym that simply needs to address these issues...
Hey JStratton, thank you for your review. We’re sorry to hear you had such a frustrating experience, but we appreciate you bringing this issue to our attention. Please reach out to us at [email protected] so we can further address the situation. Thanks!
Fantastic experience: Best gym in the area. Offering excellent facilities with top-notch equipment & cleanliness. The staff is very friendly and knowledgeable. Ask for Nate at the front desk!
Thank you for sharing your experience, Michael! We're happy to hear you enjoy our excellent facilities and friendly staff, and that Nate at the front desk has been helpful!
Fantastic experience: Great place to work out with a little of everything. Group ex classes are top notch and lots of equipment on gym floor. Good amount of dumbbells / squat racks / deadlifting platforms. Staff is friendly and helpful. Best gym in the area!
Hey Derek! We are thrilled to have you as part of the #CrunchFam! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to seeing you again soon!
Fantastic experience: I used to dread workouts but my awesome trainer, Sam, makes working out so much fun! I actually look forward to going to the gym now and can't get enough of it. Sam motivates and encourages me to achieve my goals without overwhelming me. Sam is a very professional and knowledgeable trainer. Working with him, I've noticed a huge difference in my strength endurance. I'm feeling fitter and my overall confidence has increased. Overall, the gym is really great and I highly recommend Crunch - East Brunswick!
Thank you so much for your kind words, Jaclyn! We're thrilled to hear that working with Sam has made such a positive impact on your fitness journey. It's wonderful to know that you're enjoying your workouts and seeing such great progress. Sam is truly dedicated to helping clients reach their goals, and we’re glad you’re experiencing the results! We appreciate your recommendation and look forward to supporting you as you continue to build strength and confidence. Keep up the great work!
Fantastic experience: Been going to this gym for quite a bit of time now, the community is filled with good people and the staff is amazing. S/o Cathy, Toby, and the rest of the staff that always greets me with a smile.
Thank you for sharing your experience, Heshmat! We're happy to hear that Cathy, Toby, and the rest of our staff make your visits enjoyable and welcoming!
Fantastic experience: Just joined a couple weeks ago and love it so far! The staff have been so friendly and helpful when using the machines. I also really love the classes and the option to tan and do the hydro massage.
Thank you for sharing your experience, Sabrina! We’re so happy to hear that you've been enjoying your time with us so far. Our staff strives to make sure you feel comfortable and supported, and we’re glad that’s been your experience! We can’t wait to continue supporting you on your fitness journey!
Fantastic experience: Great gym been going for almost two years now and I have not been disappointed! Definitely recommend if you’re looking for a cheap affordable gym membership!
Thanks for the love, Patrick! We’re pumped to have you as part of our Crunch family—see you soon!
Fantastic experience: Awesome gym with different membership options, friendly/knowledgeable staff and many different machine and equipment choices to choose from.
Fantastic experience: The best gym I’ve signed up for — new and well maintained equipment, flexible group classes, and a tanning booth! Highly recommend crunch for anyone at any fitness level.
Hey Kylie! We are thrilled to have you as part of the #CrunchFam! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to seeing you again soon!
Fantastic experience: The gym is fantastic on my breaks from school. I love getting huge at crunch. Toby and Joey command the front desk like George Washington and Napoleon. They are fantastic!
Hey Jack! We are thrilled to have you as part of the #CrunchFam! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to seeing you again soon!
Negative experience: Crunch Gym is hands down one of the best fitness centers I’ve been to. The equipment is top-notch, the space is always clean, and the energy in the gym makes every workout feel motivating. Whether you’re lifting, doing cardio, or taking one of their group classes, there’s something for everyone. A huge shoutout to Toby—he’s absolutely fantastic! His knowledge, enthusiasm, and support make such a difference. Whether you’re a beginner or experienced, he takes the time to help, motivate, and push you toward your goals. If you’re thinking about joining, don’t hesitate. This gym has everything you need, plus a team that genuinely cares!
Thank you so much for your fantastic review, Marc! We’re thrilled to hear that you’re enjoying the top-notch equipment, clean space, and motivating energy at our gym. It’s also wonderful to know that Toby has made such a positive impact on your experience. His passion for helping others is truly unmatched, and we’re so happy that he’s been able to support you on your fitness journey. We truly appreciate your recommendation, and we can’t wait to continue helping you reach your goals. Thanks again for being part of our community!
Fantastic experience: Fantastic gym with so many nice workers. Ana was amazing and super kind. Toby and Kathy were so helpful and assisted me with all of my problems. We are always greeted kindly by the staff and the gym is easy to use.
Fantastic experience: Excellent gym to workout in. Derek and Lynn are the best! All the front desk and management are very friendly and helpful. 5/5 recommend this place.
Thank you so much for your kind words and for taking the time to leave a review, Katie! We’re thrilled to hear that you had a great experience with Derek, Lynn, and the rest of our team. We truly appreciate your recommendation and look forward to seeing you again soon!
Fantastic experience: Toby and Kathy are absolutely fantastic. They’re the only reason why I keep my membership at this club. They deserve big raises.
Thank you for the wonderful feedback! We’re so glad to hear that Toby and Kathy have made such a positive impact on your experience. We’ll be sure to pass along your kind words to them — they truly are fantastic, and we’re lucky to have them on our team. We appreciate your continued membership and look forward to seeing you again soon!
Fantastic experience: I've been a member of Crunch Fitness East Brunswick for a while now, and I have to say, it's been a great experience. The staff is always friendly and helpful, especially Joey, who is always kind and goes out of his way to make sure everyone feels welcome. The gym is well-maintained, and there's a great variety of equipment to choose from. Highly recommend this location!
Hey bearsarecool, thank you so much for this 5-star review. We really appreciate you being a loyal member and helping spread the word about our gym. We’re here for you anytime!
Positive experience: One of the nicer Crunches I’ve been to - clean and fairly spacious
Thank you for your feedback, Harish! We're happy to hear you find our gym clean and spacious!
Fantastic experience: I thoroughly enjoy this gym. The facility is clean and easy to navigate. The staff is friendly. The manager addresses any concerns promptly. Highly recommend.
Hey Ernesto! We are thrilled to have you as part of the #CrunchFam! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to seeing you again soon!
Fantastic experience: Great experience! Thank you Crunch EB for supporting me in achieving my fitness goals. From the always friendly front desk , to the managers that are always present and overseeing the daily activities. All are personable and as an older member they make me feel extremely comfortable!!! The gym is up to date with all of the latest equipment, maintained well, clean, and offers an assortment of classes. I highly recommend this gym if you are serious about just making a healthy improvement or want to maximize your workout. Thank you Crunch EB staff!
Hey Bradley, thank you so much for this 5-star review. We really appreciate you being a loyal member and helping spread the word about our gym. We’re here for you anytime!
Fantastic experience: The gym has a very active and friendly atmosphere. The staff is also very friendly and the equipment is kept in good shape.
Thank you for the great review, Marcelino! We’re thrilled to hear that you enjoy the active and friendly atmosphere here. Our team works hard to keep everything in top shape, and it’s fantastic to know that’s making a difference for you. We appreciate your support and look forward to seeing you again soon!
Fantastic experience: When first registering Jake helped with the whole process of welcoming me to the gym and all the great benefits. Furthermore their front desk staff are some of the most amazing and friendly people in Kathy and Joey. Coming here is the highlight of my day
Thank you so much for your thoughtful review, George! We’re so glad to hear that Jake made your registration process smooth and welcoming, and that Kathy and Joey have been such a positive part of your experience. It means a lot to us that coming to the gym has become the highlight of your day. We can’t wait to continue supporting you on your fitness journey!
Fantastic experience: Love going to crunch located in East Brunswick. I have been coming for years, the place is always clean the staff is always great! I would highly recommend going and checking it out for yourself!
Thank you so much for your continued support and positive review! We're so glad to hear that you enjoy your time at our gym and appreciate the cleanliness and our staff. We truly value your recommendation and look forward to seeing you at the gym for many more years to come!
Fantastic experience: Crunch Fitness in East Brunswick is a great place to workout at with amazing trainers, super friendly staff, great equipment, and very welcoming along with any customized workout plans too. This is a very neat and spacious gym, while feeling good and very comfortable to workout here also. The equipment is really good, a nice place for workouts along with any great customers, guests, and friends to be made along the way. Trainers are very knowledgable! My health has improved a lot since I started 3 years ago. Today, I am not only in better shape, but I also feel much more confident. I am so grateful to attend this gym.
Thank you so much for your kind words and thoughtful review, Olivia! We're thrilled to hear that our gym has made such a positive impact on your fitness journey. Your continued progress over the past three years is inspiring, and we look forward to supporting you in achieving even more success!
Fantastic experience: I always have an extremely positive experience at Crunch EB. All the staff is welcoming and is willing to help whenever they can. I recommend this gym for anyone who wants to start their fitness journey in a non judgmental area!
Thanks for the love, Valerie! We’re pumped to have you as part of our Crunch family—see you soon!
Fantastic experience: Gym is amazing ! Staff is great, machines are reliable/never broke, and overall a clean gym.
Thank you for sharing your experience, Dylan! We're happy to hear that you find our gym clean and our staff and machines reliable!
Fantastic experience: I’ve been training at crunch gym for the past 2 year, and I can confidently say it’s one of the best fitness centers I’ve ever joined. The staff is very friendly and nice, HIT classes are amazing, I love all the trainers, they are doing great job and the gym is always clean, this gym has everything you need.
We’re so glad you're enjoying your workouts with us. Thank you so much for being a valued member, we really appreciate it and we hope to work out with you again soon!
Fantastic experience: This gym is amazing never a problem, all machines are in order, dumbbell rack is elite and great staff such as (fahad, tobi and many more) Must cop $30 plan for most bank for your buck. Check out Bagel Express Milltown for most excelling protein packed meal, open 6 am to 2 pm, Monday to Friday.
Hey hani! Thank you for the 5-stars! Hope to see you again soon!
Fantastic experience: I’ve been going to this gym since it was built, I’ve been here for a while and never wanted to switch to another gym! Amazing staff (shoutout Fahd and Toby and friends) and equipment.
Thank you so much for your kind words and continued support, John! We’re thrilled to hear that you’ve enjoyed being part of our gym since the beginning. We look forward to seeing you at the gym for many more workouts!
Fantastic experience: I've been going here since they opened. Always greeted by the friendly and helpful staff and trainers . Ton of equipment and machines which is always kept clean . I moved near a closer gym but still would rather take a longer drive just come here. Love it.
Fantastic experience: Great gym! Staff is super friendly and helped out a lot with the sign up process.
Thank you for sharing your experience, Brendan! We're happy to hear that our friendly staff made the sign-up process smooth for you.
Fantastic experience: Very clean gym. Staff is friendly and welcoming. One of the nicer gyms in the area. Friendly atmosphere.
We’re so glad you’re enjoying your time with us, Diana! Keep those good vibes coming!
Fantastic experience: Very welcoming front desk personnel, great workout environment. Equipment always available and always feels good walking in and out of the gym! Noel is a phenomenal worker, he helped me sign up after being only a guest for a month. Very good crew!
Hey Elliot, it's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy you're happy, and we're looking forward to your next visit. Hurry back!
Fantastic experience: Have been coming to this gym for years, some faces new and old. The front desk is always awesome! Equipment is almost always in great condition despite how many people come in and out daily! Noel is an outstanding employee and I hope the company and gym recognize their efforts!
Hey Anthony, thank you so much for this 5-star review. We really appreciate you being a loyal member and helping spread the word about our gym. We’re here for you anytime!
Fantastic experience: Great local gym. Jessica (GM) and Ralph (PT) are true professionals. I see some of the members (former) complaining about the cancellation process even though it’s very simple. You call a number. It doesn’t get any easier than that. Also, memo to the members: Please put the equipment/weights back where they belong. Be respectful to the rest of the Crunch community!
Thank you for sharing your experience, Emil! We're happy to hear that Jessica and Ralph's professionalism stands out and appreciate your support for our community.
Fantastic experience: This is a great gym! When I joined, I worked with Jake to sign up for personal training. He was very informative in helping me understand what the options were. I was paired with Ralph, who is an amazing trainer. As someone who hardly ever worked out or went to a gym before, I definitely needed encouragement and guidance. Ralph was motivating and informative! The front desk staff are always welcoming and kind. It’s always nice to see Christos, Kathy, Jess and the rest of the staff when I come into the gym!
Hey Stephanie, thank you so much for this 5-star review. We really appreciate you being a loyal member and helping spread the word about our gym. We’re here for you anytime!
Fantastic experience: This place is awesome. Nikole is the nicest worker I’ve met at this establishment. It’s super clean, fun, upbeat environment and Nikole always makes sure to say hello when I walk in and ask how I am doing.
Thank you for sharing your experience! We're happy to hear that Nikole's friendliness and our clean, upbeat environment make your visits enjoyable.
Fantastic experience: I go to the gym every day and am always satisfied with the customer service especially with Fahd. He is the nicest person I’ve met at the gym and always helps me when I need it. If you ever come to crunch in East Brunswick make sure to talk to Fahd for any of your problems.
Love to hear this, Emmanuel! Thanks for the review and hurry back to Crunch!
Fantastic experience: Always clean(huge plus!) & the staff is super helpful & friendly! Highly recommend this gym & location!
Love to hear this, Debra! Thanks for the review and hurry back to Crunch!
Fantastic experience: Crunch is a great gym! All the weights you need and staff was very helpful with signup. Look forward to coming here after work.
Thank you for sharing your experience, Jhonny! We're happy to hear that our equipment and helpful staff make your visits enjoyable.
Fantastic experience: Good local gym in East Brunswick. Staff is friendly and usually greeting guests. Monthly rate is reasonable. There’s something for every fitness level here. Do note though that sometimes the gym can be pretty packed during peak hours so I recommend going early or coming late.
Thank you for sharing your experience, Ant! We're happy to hear you enjoy our friendly staff and find value in our offerings for all fitness levels.
Fantastic experience: Amazing place super clean and super friendly! The staff were wonderful especially Jake! He helped me sign up for the member ship that worked for me! Recommend this every gym goer !
Hey Vincenzo, thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Fantastic experience: Very please w this location. The staff are very welcoming & very helpful. The gym is kept clean & contains great equipment with good vibes that come with! Just an overall great workout experience.
Hey Angela, it's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy you're happy, and we're looking forward to your next visit. Hurry back!
Negative experience: Mirrors have hand prints and finger prints well over a month now and no sight of it changing. The staff actively works out with in the gym. You would think since they share the gym it would be much cleaner. They notice the finger prints on mirrors, the broken equipment, garbage cans being full and spilling over and do nothing about it. As if they're paid too little to clean the gym and keep it nice. All they do is make sure you check in and that's it. Weights are all over the place. Never ever put back. Weight tree is constantly empty. Dumbell racks broken, Dumbells in all different spots across the gym and not even on then racks. Nobody is enforcing proper gym etiquette and respect for others gym goers. No respect for the older generations. Filled with teenagers that leave all the weights on the machines and or barbells. They tend to use it as a hang out and block some of the machines for a long periodds of time with groups of friends. Machines broke for long periods of time, a month or longer. Like I said in the beginning, everyone you see at the desk when you check in and out, you will see using the gym and doing nothing to improve it. Takes 5 minutes to clean a mirror. Even if you did 1 mirror a day it would make a huge difference. They all look at it. They all see the weights all across the gym and do absolutely nothing. Probably the laziest staff I've seen. Iv been going to this gym for years. The past 2 years it has gone down hill extremely fast. It is a very very busy gym with the high-school being 5 minutes away walking distance. When it's not busy. It is not being cleaned or maintained at all. If you enjoy poor gym etiquette, manners, and no common courtesy. This gym is for you. I canceled my membership after years. Save your money and go somewhere else even if you have to drive a little further. I'm glad I did.
We're sorry to hear about your experience with our gym's cleanliness and maintenance, Rylan. We appreciate your feedback and will work to address these issues to improve our services.
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