828 FIT

Fantastic experience: Love this gym, so clean, so organized, great staff, perfectly located

Positive experience: The equipment is nice and the gym is not very busy. However, for a single month membership, they do not give you a key fob. So, you are stuck sitting outside waiting for someone to leave the gym to open the door for you. This makes me, and others, uncomfortable, and I had multiple people question my membership. If you sign up for a membership, you should get a fob to access the gym. This is not an issue with the recurring memberships. I think they have had an issue with people sharing fobs, but it doesn't make sense to punish new members for this.

Negative experience: On October 4th I canceled my membership to 828 Fit in Brevard, because the gym was always dirty and the machines were broken 1/2 the time. Plus the parking lot was always filled will kids not even working out at night. I was told that I would be charged for October but they would cancel the membership. I gave them my key fob and left. On Monday, November 7, 2022 I was charged for another month. And when I inquired about it was told my contract ran until November 16th, and I have to pay another month. So basically I’m paying for 2 months on a technicality. Because I did not want to continue to go to a gym I felt was not keeping up their end of the deal, and a place I honestly did not really feel safe at!!! Plus when I signed up I was told that I COULD cancel my membership, But had to give a 30 day notice. Which I did. Way to go 828 Fit. Enjoy your $60!! I actually did try to resolve this to no avail. And the fact that all you can do is act like nothing was wrong only proves my point. Maybe you all have made changes. But after your managers quit in July. It was like nobody was minding the store. Say what you want on here. Anyone who knows me, Knows I am not an unreasonable person, and always try to look for the best and give the benefit of the doubt. So for it to get to this point with me there was definitely something wrong. Reading your response below, still only proves my point. I love the fact that YOU are talking to me like you are the one who signed me up. You absolutely were not. I was never told about the cancellation other than if I was unhappy I could cancel. And yes I signed something on the IPad that day, but never received anything as a copy to keep or was anything emailed to me. This is really pointless since you all take Zero responsibility and have made what should have been a simple cancellation with an unhappy member into something this unpleasant. Your standard answers do not address my concerns. You say you have the cleanest gym, the machines are never broken. and I should have let you know. None of this was my experience. And I did try to let you know. And this again goes to my point that you all really do not know what’s going on at your own gym. Good luck with your gym going forward…

Negative experience: I’ve recently had to change gyms due to the fact that I am a trans man and couldn’t comfortably use a bathroom at my old gym anymore (because the women would always mistake me for a man and freak out and the men didn’t consider me male enough to use theirs). I needed a fresh start so I decided to try out 828 because it seemed like it might be a more accepting/open minded environment. As I walked in, I recognized the guy behind the front desk from my old gym. Assuming I needed to give him an explanation for my physical changes, I hesitantly explained to him what my situation was. Now that I look back, I wish I never let him know I was trans because he didn’t recognize me anyway. He even greeted me with “what’s up man” when I walked in the door. Anyway, I did the free day pass thing and had an amazing workout. I was excited to have a fresh start and a new gym I could call home. When I went back to the front desk to sign up, he informed me that he called the gym owner(I have no clue why he felt he needed to do that), who is apparently super religious (big surprise there). The owner said I could workout there but I would have to use the bathroom of the gender I was assigned at birth. Meaning I’d have to use the women’s bathroom. Disappointed and humiliated, I gathered my things and left. If you’re part of the LGBTQ+ community, I would take my money to a gym you KNOW for a fact that they are LGBTQ+ friendly. I don’t like talking bad about businesses or giving low reviews but I owe it to my brothers and sisters out there that are in the same boat. Especially trans kids/teens. The gym is therapy for a lot of us. It’s medicinal, therapeutic, and helps us channel our emotions so we can just make it to tomorrow. It’s a place we should be able to go in safety. We just want to workout like everyone else and the PRIVILEGE of being able to use the damn bathroom.

Negative experience: Not a safe place for anyone that does not identify as cisgender. Management said my husband could only join if he agreed to use the women’s restroom.

Fantastic experience: This gym is a great place to unwind and have a good workout in an awesome atmosphere. Anna & Carlos go above and beyond to care for the clients needs. I would like to see me lockers in the restrooms & a water fountain to fill our water bottles with.

Fantastic experience: Fantastic customer service and a very clean interior, highly recommend.

Fantastic experience: Clean facility and great equipment!

Fantastic experience: Great space to exercise with loads of helpful tips from employees!

Fantastic experience: Awesome gym with perfect environment for working out. Friendly and helpful staff that goes out of their way to make you feel welcome. Just the right equipment for getting in shape and includes 24 hour access.

Fantastic experience: Great environment!! Staff is extremely knowledgeable and always willing to help. Equipment is top notch, and always very clean. Best gym in town!!!!!

Fantastic experience: Great services and the facilities are always clean and well stocked!!

Fantastic experience: Best gym in Brevard for sure! 828 Fit has the best equipment around, it’s such a great atmosphere! The staff are great and I highly recommend 828 Fit!

Fantastic experience: This place is awesome!! You'll need to stop by the gym for yourself to see how amazing it is. It's fun, clean, and inspiring all in one. The manager keeps the gym spotless while also training clients all day. Not only is the gym clean and fresh, but the atmosphere and vibe is so encouraging. Staff will go out of the way to be sure members are comfortable and ready for a good lift. The classes in the evenings are so much fun with an inspiring group of people wanting to better themselves. Also, the prices for the memberships are a steal when you see what's included. The 828 Fit members are truly a family and want to see each other achieve their fitness goals. Seriously, stop by this place as soon as you can...you won't regret it!!!

Fantastic experience: Absolutely the best gym in Brevard!! Great staff and excellent equipment

Fantastic experience: 828 Fit is by far the best gym in WNC. The staff is passionate and helpful to members. They accommodate and aim to please all of the members needs. They create an environment which is alluring to all kinds of gym goers. For first time gym goers they help you get through the butterflies of being in a gym and build you up to where you are confident in yourself. For seasoned gym goers they give you a perfect place to train with other experienced members and have specialized equipment you won’t see elsewhere. To the blind eye it might look like a gym, but once you step inside you become part of a family. I am extremely blessed to be a part of the 828 Fit family!

Fantastic experience: Great atmosphere, very clean, staff is very friendly especially the manager. Definitely recommend if you’re looking for a gym membership in Brevard.

Fantastic experience: Best gym in town!! The members, staff, and atmosphere are why I’m there! Great equipment, fun classes and just all in all great environment!! Always very clean!!!

Negative experience: I've been charged multiple times after I've frozen my account and I'm still being charged even though my membership is over.

Fantastic experience: To give an fresh review! Great gym, great equipment and a “box” room in the back. Always updating the equipment to ensure they have the newest offerings. The gym is clean, owner and staff are amazing. They offer classes and moving more into CrossFit training programs. Gym members are very friendly as well, no talkers, meatheads or “selfie junkies”. Folks are there to get it in and leave. You can’t go wrong with a membership here and it helped me up my game tremendously in power, speed and strength! Can’t say enough about 828 Fit...Hooyah!

Fantastic experience: This is one of the cleanest facilities I have ever worked out in. Also the equipment is top-notch and they keep it that way. They are very concerned about helping you achieve everything that you want to and give you any training or answer any questions along the way. Because of the owner and staff's sincere commitments towards all these things and giving back to the community it makes it the best place to go in town!

Fantastic experience: Great trainer and new clean gym!

Fantastic experience: Never had motivation to stay at a gym until this gym opened up. Now I'm here every day. Hands down best gym in town. Brand New, clean equiptment and super friendly and motivational owners and staff as well. I love this gym!