The Club at Crossgates

Fantastic experience: I joined a gym for the free trial. Now the gym owns my credit score.

Fantastic experience: Very friendly staff and members, loving this place so far

Fantastic experience: Excellent gym

Fantastic experience: As an active duty service member, sometimes it's hard to find a place to continue training while just in town visiting. Maintaining our physical fitness is a definite requirement, no matter what time of the year. Thanks to the owner, Landon, for being so kind, professional, and helpful. It's not every day you find a business like this.

Fantastic experience: ⭐⭐⭐⭐⭐ This gym is absolutely fantastic! The variety of group fitness classes is incredible—there’s something for everyone, no matter your schedule or fitness level. From early morning to evening classes, they make it so easy to stay consistent. The trainers are top-notch—so knowledgeable, encouraging! Plus, the atmosphere is super welcoming, and the people here are so friendly that it feels more like a supportive community than just a gym. Whether you’re new to working out or a seasoned athlete, this gym has everything you need to crush your fitness goals. Highly recommend!

Negative experience: My children have gotten sick from this gym so many times that I have canceled my membership due to unsanitary safe areas for the children to play in the daycare. And the swimming pools carry bacteria that caused my children to get a viral infection called molluscum contagiosum (water warts) don’t take your children here it’s dirty and disgusting areas when they are supposed to be a safe environment.

Positive experience: Environment is nice, however the pools need maintenance, both of them.

Negative experience: Peoples guest having to pay 10 to come in every time is ridiculous.

Fantastic experience: Tennis courts are very nice. The pool also looks good

Fantastic experience: As a trainer and fitness professional, I travel to different gyms and am very picky on which facilities I choose to use as my personal gym. Complete Fitness is one of my top choices! I really enjoy working out here and would compare it to the club4fitness in ridgeland. The locker rooms are super clean, there’s a women’s only fitness room, the main floor has great equipment and is not intimidating, the staff is nice, and I really love the merch and snacks up front! There is childcare as well. Excellent choice if you’re looking for a membership

Fantastic experience: In 2019, I walked into anytime fitness to do a 30 day “free trial” only to be scammed bc you had to pay first… made no sense. I had wanted to check out Complete Fitness (the club in 2019), but I just assumed it was going to be too expensive. I was so frustrated with the anytime fitness deal that my mother in law and I decided to just go see what this gym had to offer. Needless to say, we’ve been here ever since. Teresa is absolutely the best at helping you find classes that you enjoy! Management is fabulous at working with you when things happen as well. If I could give 10 stars, I would!

Positive experience: Went for a birthday party. Didn't even know that was a thing. Formally The Club...found that out as well.

Negative experience: Machines are constantly broken down. Small and cramped. Overpriced.

Negative experience: They refuse to disclose their pricing over the phone or on their website. This is a tactic only done by shady businesses trying to emotionally upsell you upon walk-in. Every other gym in the area disclosed prices happily during a two minute phone call. I understand their policy is their policy, but I'm voting with my wallet due to their policy. Complete Fitness will not be getting my business due to their lack of transparency.

Fantastic experience: Great place! Management is always awesome. And staff are always helpful and nice.

Positive experience: Everything is great except for the gym floor, there is not enough space between the equipment to exercise comfortably without bumping into people. Other than that it’s a nice facility.

Positive experience: Great place and environment. I understand understand the utilization of space. However, the main gym area is overly packed, in my opinion.

Positive experience: Good place to workout

Positive experience: Very nice staff , so many work out options with separate woman only area

Fantastic experience: Complete exercise palace(place)! Pleasant , knowledgeable trainers and good equipment and space. Don't delay, sign up today.

Fantastic experience: It's what I need in a gym, price and equipment,plus staff

Fantastic experience: Friendly helpful and knowledgeable staff, clean dressings rooms/showers and well equipped

Fantastic experience: Great place. I go alot. But, they need to get things fixed.

Positive experience: One of the males that sits at the front desk is kind of rude.

Positive experience: Friendly staff and all the equipment you need. A few things could use a little TLC but nothing to fuss about.

Negative experience: Too pricey and requires contract

Fantastic experience: I love the Club they have so many fitness options.

Fantastic experience: Great location for middle and older adults. Clean and staff is great. Been a member for 15 years.

Positive experience: Best gym around, they have something for everybody. Updated review to 3 stars due to the them removing towels from the gym. You need towels for when you sweat, swim, etc. When I agreed to the price it included towels, I will change my review back to a 5 star once they add back towels.

Negative experience: To expensive

Fantastic experience: i really enjoy working out here. the group class teachers are amazing and my daughter loves the child care staff!!

Fantastic experience: i really enjoy working out here. the group class teachers are amazing and my daughter loves the child care staff!!

Fantastic experience: Always excellent

Fantastic experience: I just started going. My son, wife and I. I'm 50 yrs of age. I love this facility. It has EVERYTHING! From swimming pools, cycling classes, basketball courts! It's REALLY nice. If I could change one thing, it would ONLY be to stay open 24 hrs. 5 star facility for sure! ️‍♂️

Fantastic experience: Very nice place.cant wait to get started.

Fantastic experience: Great excercise

Fantastic experience: Great place

Fantastic experience: Update 6/21/21 So about a week after I put this review up they replaced alot of the equipment finally and negated most of my complaints in my original review so they get an upgrade to 5 stars now. The Club is a great place to go and the staff is very friendly and trainers are very knowledgeable, however there are issues. There is almost always a broken piece of equipment somewhere. They have a stairmaster that has easily been broken in some form or fashion for a year. The row on treadmills seems to have an out of order sign that shifts from one to the next constantly. They are in bad need of an equipment upgrade across the board. I have asked before and have been told its because membership is down. Perhaps it might go up if they fixed equipment. They do have amazing pools both outdoor and indoor which you can always bet will be properly taken care of as if those pools have issues I imagine they would lose alot of membership. Still that being said there are other gyms out there with just as bad if not far worse equipment worries and I am able to look past the equipment for the interim as the Club is still a great gym all around, however if your the type that expects top of the line equipment in your gym this may not be the place for you.

Fantastic experience: Great place to workout, kids love the pool and the staff is super sweet! Oh and you get to see bunnies while walking the track.

Fantastic experience: Love it!

Positive experience: It's a really nice gym but not a very welcoming environment.

Fantastic experience: The staff at the Club at Crossgates is awesome! There is always a smile on their face when they greet you walking through the door! They answer questions honestly, and are willing to help. This facility is amazing as the group of members are just as willing to help someone as the staff!

Positive experience: Great gym

Fantastic experience: Fine gym. Has everything. Free classes with membership. You will make new friends here while getting that summer bod.

Fantastic experience: Good gym for family!

Fantastic experience: My favorite place to work out stress whether its group classes, weights, swimming, or crossfit. The club has a little bit of everything

Fantastic experience: Pool was awesome as always!!

Fantastic experience: Great staff and family atmosphere

Fantastic experience: I've been a member of several gyms and this one is by far the best. You cant beat it. Awesome equipment. Awesome staff. Non intimidating environment. I could go on and on. David McMillan Landon Stroud and Mr Chuck.... what a team.

Fantastic experience: I've been in search for a nice gym with a lot to offer. I used to attend focus fit but that became a more of a" look at me"kind of atmosphere. I will be joining the club considering they have so much to offer for a very reasonable price and Dave was a hell of a salesman lol...

Fantastic experience: Love this gym!! It has everything you need. My son, who is 9, loves hanging out at the Spot while I work out. They also have a nursery for younger kids. Definitely give it a try. Very impressed.

Positive experience: Has almost anything you need in a gym, especially like the hydromassage and steam room!

Positive experience: It’s ok! Staff could be more attentive considering what you pay!

Fantastic experience: Friendly staff & GREAT amenities

Positive experience: Nice but a little high in cost.

Fantastic experience: Disappointed you have to pay separate to bring your child or grandchildren to the pool if your a member. I've never had to do that at other places i have been a member

Fantastic experience: If you prefer a club over a gym, then this is the place. Chuck knows how to do a club. His staff is also great. I wish that they had more outdoor space and parking.

Fantastic experience: My kids and I LOVE the pool

Fantastic experience: Great customer service!! Manager David McMillan is on top of things and took good care of my questions.

Positive experience: Had my wallet was stolen from there but overrall excellent staff and people to workout with. Great environment. Excellent facility. It's always clean!

Fantastic experience: I got to exercise for an hour, burned 650, used the amazing hydromassage, and then did some tanning! David McMillan and the girls were super nice and the facility is great. Very relaxing and I will be there when I can, at 9 a.m. sharp! They also offer a nearby location that offers 24/7 work out time, so if you're wide awake at 2 a.m., you can work off that energy!!!!

Positive experience: Nice staff, clean facilities, and a good variety of machines and free weights.

Fantastic experience: Pretty neat place has exercise equipment r women can do in private exercise room indoor outdoor pool can go to certain classes have woman can lift weights

Positive experience: nice place

Fantastic experience: Steve and David were helpful during my visit. Friendly environment, swimming pool, and etc. I highly recommend this place for a gym membership.

Positive experience: It's a great place to workout and the employees are very helpful, but this gym membership is very pricey.

Fantastic experience: Great place for the whole family.

Fantastic experience: Great place to workout. Great staff super friendly and helpful

Fantastic experience: I love the club. It is amazing. The place is environmental friendly and well kept up. The staff and management is respectful

Fantastic experience: Clean gym, with lots of class options

Fantastic experience: I love The Club! The gym facilities are clean, the staff is friendly and knowledgeable, and classes are great. The childcare is wonderful! There is a nursery for kids under 6, and a play area for kids over 6. My kids love going to the gym!

Fantastic experience: Everyone is friendly. The classes are awesome and I love cardio tennis

Fantastic experience: Great tennis pro