Healthworks Back Bay

Fantastic experience: The atmosphere is perfect for achieving fitness objectives, with a spotless environment and reasonable prices.

Fantastic experience: I have been a member of numerous gyms and worked with a variety of personal trainers, yet none compare to Healthworks. Their facilities, equipment, classes, trainers, and teachers are all top-notch. I am especially fond of their women-only atmosphere, and I applaud them for the way they have managed to stay in business despite the hardships of the pandemic. Carrie Cole is an excellent trainer, making Healthworks an extraordinary place with an extraordinary experience.

Positive experience: This gym is quite expensive, as one would expect due to its location. I have been going there for around a year and have experienced a few issues. During my lunch break, I usually go to the Back Bay location in Boston. One day, they announced that the water would be shut off in five minutes, and I was in the midst of a workout. I rushed to take a shower, but the water was cut off halfway through. The staff gave us bottles of water to rinse off the soap. During the pandemic, Healthworks allowed members to freeze their accounts while the gym was closed. This was great, as they did not charge us during the closure. However, when they reopened, they immediately began charging my account $45 bi-weekly. I called and asked to freeze my account until September, and they agreed. Even after getting the confirmation email, I still received WEEKLY charges of $45. I called again and they said they would refund me, but two weeks later, I still have not received the money. I have left a voicemail and called again today, but no one has called me back. Healthworks, if you are reading this, please call me back!