Amped Fitness Gym Birmingham AL

Information about Amped Fitness Gym Birmingham AL
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Amped Fitness Gym Birmingham AL: Opinions

Negative experience: One of the worst gyms I have ever been to. Unprofessional staff and the manager here is a joke. You would be better off going to a planet fitness where they atleast pretend to have customer service skills.
We’re really sorry to hear you had such a disappointing experience — that’s not the standard we aim to uphold at all. Your feedback is being taken seriously and will be shared with leadership to address internally. We truly wish things had gone differently, but we appreciate you taking the time to share your experience. Wishing you all the best on your fitness journey!
Negative experience: my experience here was horrible !! from the assistant manger CLAY . very disrespectful & staff was rude . they have an all women’s room on their website but once you get to the gym .. it’s not even built yet . DO NOT GET A MEMBERSHIP HERE !!
Hi Jada! We’re really sorry your experience didn’t meet expectations — especially when it comes to how you were treated, which is never okay. We also understand how frustrating it must’ve been to expect certain amenities and find out they weren’t available yet. While our website does note that amenities can vary by location, we definitely see how that could’ve been clearer. Your feedback is being shared with our team, and we truly appreciate you bringing it to our attention.
Positive experience: Upstate: Most of the issues listed below have have been addressed so I am updating my review. The only fly machine has been broken for over a year. One of the water fountains has been broken for 6 months and the other water fountains is filthy and doesn't get cleaned. The remote badge in door stops working every other week. They will fix the sauna and it will be broken a week later. The sauna hasn't been usable in over a year. There are hand sanitizer stations on the walls and they've been empty for 2 years and the bathrooms rarely have soap. Really just posting this in hopes that the owner sees it and gets things fixed.
Hi David! Thank you for bringing these concerns to our attention. We deeply regret that you’ve had such a frustrating experience with our facility’s maintenance and cleanliness. The issues you’ve described, including broken equipment, inconsistent access, and a lack of essential amenities, are unacceptable and do not reflect the standards we strive to uphold.
We understand how important a well-maintained and clean gym environment is for our members, and it’s clear we need to do better. Your feedback has been shared with our management team, and we’re working on addressing these problems, including the fly machine, water fountains, sauna, and soap and sanitizer stations.
We truly appreciate you taking the time to bring this to our attention and for your patience as we work to improve. If you’d like to provide additional details or discuss your concerns further, please don’t hesitate to reach out to us directly at [email protected].
Thank you for your honest feedback and for giving us the opportunity to make things right.
Fantastic experience: Great gym.
We’re glad you enjoyed the gym but sorry to hear about your frustration with the cancellation process. We aim to be as transparent as possible with our policies, and we understand how unexpected charges can be frustrating. If there’s anything we can do to clarify or assist, please reach out to our team at [email protected]—we’d appreciate the opportunity to look into this and resolve. Thank you.
Negative experience: They said if I renewed my membership, I could stay locked in at $9.99 a month. Then, I check my bank randomly and see they raised my rate to $14.99 without telling me. I will be canceling because of this. The gym itself is great but management isn’t the best. The staff continuously pressures you to sign up for a free consultation session to get you to hire a personal trainer and spend more. The trainer didn’t seem to know deeper knowledge than “this lift works this muscle” and “eat healthy” - I asked multiple questions they didn’t know how to answer. Great for a gym partner, not for a paid trainer.
Hey John — thanks for sharing your experience with us. We’re really sorry to hear you felt caught off guard by the price change. Just so you know, we did send out an email to all members 30 days before the adjustment, but we totally understand how easy it is to miss those sometimes — especially with how full inboxes can get.
We also appreciate your feedback on the personal training session. That kind of experience isn’t what we want anyone to walk away with, and we’ll be sharing this with our fitness team to help us grow and get better.
We’re glad to hear you enjoyed the gym itself, and we’re genuinely sorry to see you go. Thanks again for being part of our Amped Fam while you were here!
Negative experience: I had been a member of Amped Fitness for 2.5 years with no issue. It wasnt until I was approached by a staff member to partake in personal training that all my issues with this gym came to the fore front. Was completely misled and essentially tricked into signing a contract that I was not aware I was signing (when I asked what my signature was for I was told waiver liabilities "and stuff". Had to pay $500 and last months membership to break my contract so I could be done with this gym. Even if you are interested in PT just take your money elsewhere and get actual training from people who are certified. Although Sarah is awesome, the PT at this gym is lack luster and obviously a money grab. They use predatory practices to persuade people to sign up, and will not accurately disclose what your signature is for. Before this PT contract issue (which if I had known I was signing a contract there would be no issue, but nobody made me aware of any contract or any of its terms. Was just pushed and pushed to provide a signature) I had no problem with Amped. It was cheap and convenient for me so I was able to overlook the glaring problems associated with this gym. They have obvious plumbing issues (various parts of the gym will smell like feces), bathrooms that have not worked in months (went from 2 stalls to 3 that are now out of order), and multiple pieces of equipment are either broken or turned off. Do yourself a favor and avoid Amped Fitness at all costs ESPECIALLY anything to do with their personal training. It is a scam and you can find better support and training that is actually worth your money elsewhere. I used to recommend this gym to coworkers and friends, but now I will be explicitly telling people to look at other gyms that have working bathrooms and equipment, that don't smell like feces, and that have workers certified to train members. They try to cover the mold and other issues by painting the gym; and you can put makeup on a pig...but at the end of the day it is still a pig...(btw the color before was astronomically better and the gym gives hospital vibes now) So disappointing that a gym I have been going to for so long resorts to such predatory practices to mislead people to signing up for PT. I feel bad for anyone beginning their fitness journey that gets tricked into any contract with Amped because I can't imagine how discouraging that can be. To the district manager, Vrushabh Patel, who pushed this PT contract on me; the way you're operating this business will be the downfall of it. Do better Amped.
Hey there! Thank you for being a part of the Amped community for so long. We’re really sorry to hear that your experience took a negative turn, especially after such a long and positive run.
We never want any member to feel misled or pressured. That said, all personal training agreements are formal contracts, and cancellations — including early terminations — are handled according to the terms clearly laid out in those agreements. These terms are reviewed and signed by each member prior to activation, and we do our best to walk everyone through the process.
That said, if there was any confusion during your sign-up or any interaction that felt pushy or unclear, that’s something we take seriously and will address with our team. You deserve transparency.
We also appreciate the feedback on the facility and will pass along the maintenance concerns to the appropriate teams. Your voice matters, and we’re genuinely sorry that your time with us ended on a sour note. We’ll be using your feedback to improve where we can.
Wishing you the best as you continue your fitness journey — and thank you again for the time you spent with us!
Negative experience: Very unprofessional and the manager has no control over his uncertified trainers. Half of the woman’s bathroom don’t work and the male workers have to be asked to leave out the woman’s locker room every morning. They don’t have many females trainers and they are bot about the customer only how much money they can scam you out of.
Hi DanNisha, we're truly bummed to see your review. Please rest assured all of our trainers at Amped are certified as we strive to bring nothing but the best personal trainers in the industry onto our team. We understand the frustration in having to ask an employee to exit the restroom but we'd like to note that our male employees are doing their job in ensuring our facilities are clean and it is necessary for them to enter the women's restroom in the early mornings to do so. We'd love to bring female trainers on and we are always actively looking–if you know anybody please send them our way! We never want our members to feel pressured or scammed in any way. At Amped, we're all about bringing the positive energy and we're disheartened to hear that you experienced anything different. We'd appreciate the opportunity to make things right and address any other concerns. Please feel free to reach out to our team at [email protected]. Thank you.
Negative experience: (LOOK AT THE AGREEMENT NUMBER AND DOLLAR AMOUNT) All I gotta say is to watch your credit even if you closed the account because i haven’t been to this gym since my last membership in 2023 so shouldnt have an overdue balance. Read the picture, email with due 0 balance was the email they sent on day I cancel okay well called today they send me a different picture of the contract with a different balance of what i owed. I was like that isn’t the one you sent me and now my credit been bothered. Still no help. (Recommend club4 or crunch if you looking for a gym)
Hi Steven, we sincerely apologize that you had anything but a seamless experience with our cancellation process. We'd like to look into this further for you and resolve any issues. Please reach out to us at your earliest convenience at [email protected]. Thank you.
Fantastic experience: I love amped and was really surprised to see so many bad reviews. The only bad thing I can think of is that they are sooooooooooooo busy so you have to find the perfect time to come when not many people are there.
Negative experience: Not a bad gym! People will wait outside at night and run in behind you to get in for free. Then the gym will bill you for 50$ bc we didn’t physically stop this stranger. Like what?? Younger front desk staff very unhelpful, kids flirting, laughing, and making checking in overly difficult. Even calling you back to check in an again, she can’t type the phone number right bc she’s too busy flirting and screwing off. Then realizing I’d already checked in. First three times I could understand but every time she’s there it’s a struggle. Get pass the front desks BS and people running up on you at night, you’re good!
Hi Jacob, we sincerely apologize that our team has been unable to assist you with your OpenPath access. We'd love to get this resolved as soon as possible so you can take advantage of our 24/7 gym access. Please give us a call at your earliest convenience at (205) 407-4784 or stop by the front desk M-F 9am-9pm or S-S 9am-5pm. Thank you.
Positive experience: bathrooms are barely ever clean
Hi Candy! We’re really sorry to hear that the bathrooms haven’t been up to the standard we strive to maintain at Amped. Cleanliness is something we take very seriously, and it’s disappointing to hear that we’ve missed the mark. We’ll make sure to address this with the team to ensure our restrooms are consistently cleaned and maintained. Thank you for bringing this to our attention, and we truly appreciate your patience as we work to improve!
Fantastic experience: Spacious with ample equipment
Negative experience: Caught someone recording me in the restroom stall, filed a police report, investigation still ongoing, gym refuses to kick the guy out. Not sure if the situation was ever escalated to the proper management because I never heard from anyone other than the front desk manager. Can’t say I recommend going here after this, at least if you’re a dude and you don’t wanna get recorded while doing your business. UPDATE 1/30: The gym revoked MY membership and told me they verified he was not recording me (couldn't say how when I asked, obviously). They claimed the member that recorded me reported that I harassed him, LOL. So apparently my word and the fact that I literally went out of my way to call the police as well meant nothing, but this other member's word is enough to boot me. He pays for personal training, so maybe they are that desperate for money? It makes sense considering the water fountain bottle filler hasn't worked in probably a year and there is maybe one working urinal out of the three they used to have. Absolutely DISGUSTING organization. *Also did what they asked in the reply to my review and emailed them with no response. Got the district manager’s email and he is unresponsive as well. Complete and utter BS.*
Hi Duncan! We are deeply sorry to hear about this distressing incident and the lack of follow-up you experienced. Ensuring the safety, privacy, and well-being of all our members is our top priority, and we are taking your concerns very seriously.
Your experience is absolutely unacceptable, and we regret that you didn’t receive the support and communication you deserved. We will immediately review our policies and procedures to ensure that incidents like this are handled appropriately and escalated to the highest level of management.
Please know that we are committed to working closely with law enforcement and taking any necessary actions to maintain a safe environment in our facility. If you are open to discussing this matter further, please contact us directly at [email protected] so we can address your concerns in more detail and ensure proper steps are being taken.
Your feedback highlights areas where we must do better, and we deeply apologize for any additional distress caused by our response to this situation. Thank you for bringing this to our attention.
Negative experience: Crazy how there is so many bad reviews about how horribly maintained this gym is yet they never fail to take our money. Haven't cancelled my membership in hopes of this gym coming back around but I can't keep spending $70 on an annual fee when I can't even use the gym anymore. Ya'll go try Crunch Fitness Hoover. Can't wait to cancel my membership
Hi April, if you're looking to cancel please stop by the front desk to sign a quick cancellation form.
Positive experience: After reading all the negative reviews, I decided to give it a visit. I used the free day pass to inspect the area, and quality-wise, the gym is pretty mid. Nothing sticks out as amazing, but it's also not a bad gym. You get what you pay for here. The equipment is a little cracked and well used. Some of the drying out in the faux leather cushions can be attributed to people using the hand sanitizing wipes on the equipment instead of the actual spray. Probably because the bottles seemed to be a rare sight. Having said that, it seems that with the amount of sanitizing hand wipes, the gym expects you to just clean your hands instead of wiping the equipment. There's even signs that say to wipe weights before returning them to their respective spots. That way, they won't be liable if anything bad does come of their poor sanitation choices. Having said I used their free day pass to check out the place, I'm unable to comment on the business stealing people's money from the lack of care when closing out memberships. However, I can comment on the racist comments a little. The place wasn't filled with "white people" like someone said. There was a normal spread of ethnicities when I visited. Though, it could change depending on the time you decide to go. I went at 9:30am on a Wednesday. Decide for yourself if this place is worth it to you though. Every person is different, and I say this place is better than no gym. ♂️
Negative experience: Management must be terrible because everything in this place is broken. Water station doesn’t work, sauna works maybe 10% the time, toilets are clogged. Facility needs major work
Hey, we totally hear your frustration — and you're not wrong to expect better. You're paying for a full experience, and when basics like water, saunas, and restrooms aren’t functioning properly, that’s beyond disappointing.
We're sorry things haven’t been up to par lately. We’re actively working with the maintenance team to address these ongoing issues, and we appreciate you calling it out. This isn’t the standard we want to set, and we’re committed to turning it around.
Thank you for speaking up — your feedback genuinely helps push for better.
Negative experience: Facility is not kept up with, management is terrible. Will not be back
We're really sorry to hear that your experience left such a bad impression. That's not what we want for any of our members or guests. We understand how frustrating it is when expectations aren’t met, and we’re taking all feedback seriously to push for improvements, especially when it comes to facility upkeep and communication.
Thank you for giving us a try — and if you ever reconsider, we’d love the chance to make things right.
Negative experience: gym kinda smells like poop and the staff is rude
We're really sorry to hear about your experience — that's definitely not the atmosphere we aim to provide. We take cleanliness and customer service seriously, and we’ll make sure to address this with the team. Your feedback is important, and we're working to improve in both areas to create a better experience for everyone.
Thanks for letting us know, and we hope we can turn this around in the future.
Negative experience: Good luck canceling your membership if you move.
Hi Caleb, we're sorry to hear that you've had issues in cancelling. As stated in our cancellation policy and for liability reasons, all cancellations must be done in-club or a request to cancel sent via mail. We'd like to help in any way we can to make this a more seamless process for you. Please feel free to reach out to us at [email protected]. Thank you.
Negative experience: Scam. Cancelled my gym membership 6 months ago and I'm still being charged for a personal trainer that was fired a couple of months into my training. Their reasoning is that the trainer and the gym agreement are individual agreements, and that's BS trying to get money for free. It's obvious you can't use the services of the trainer without a gym membership, and I'm sure they wouldn't take any liability for a trainer that decides to poorly train you outside their facility. And of course you need to show up in person.
Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you’ve faced regarding your membership and personal training agreement.
We understand how upsetting this situation is, and we regret that our explanation of the agreement caused additional frustration. While the trainer agreements are structured separately from memberships, we recognize how this policy can feel counterintuitive in cases like yours. We are reviewing our processes to ensure clarity and fairness for all members moving forward.
We’d like the opportunity to make this right. Please reach out to us directly at [email protected] or visit the gym to speak with a manager. We are committed to resolving this matter and ensuring your concerns are addressed promptly.
Your feedback is invaluable, and we’re taking it seriously to improve our communication and member experience. Thank you for bringing this to our attention, and we hope to regain your trust.
Negative experience: 0 stars. In September, I spoke to a so called manager about my job relocation to another city with my current employer. I was trying to pay my percentage the day of (09/30) to avoid future payments since I wasn't going to be in town. I was aware and agreed to the payment for both contracts ( regular membership and Personal Training) for the month of October, 2024. At the time, I was unaware of the job relocation clause on the contract so the manager advised me to send a letter stating my job relocation to avoid paying the percentage of the remaining balance on 09/30. After several attempts of reaching a manager via phone and several follow up emails, I finally received a response on 10/21 stating that additional information is needed. The lack of response from Amped should not fall back on me after several attempts of me reaching out to confirm the status of my cancellation. I have followed up several times to confirm the cancellation and still haven't received a proper response. I finally received an answer about 25 days later that my cancellation was processed but was going to have to pay for another month of Personal Training and Membership ( A total of $500). Get this... I was going to be charged for the lack of communication and professionalism from AMPED. This seems like it was done on purpose. I had to take care of these matters by contacting corporate to handle the issue. DO NOT WASTE YOUR MONEY AND ENERGY HERE.
Hi Edwin, we sincerely apologize for the frustration and inconvenience you experienced during the cancellation process. At Amped, we aim to make all interactions, and especially cancellations, with our members as seamless as possible, and we’re sorry that we fell short in your case. Your concerns about the delays in communication and the clarity around cancellation terms are important to us, and we truly regret any stress this situation has caused. It’s not our intention for any member to feel unsupported, and we understand how crucial timely communication is, especially when dealing with job relocations and financial commitments. We’re glad to hear you reached out to corporate to resolve the issue. Please know that we take feedback like yours seriously and will work internally to improve our processes, ensuring that similar situations are handled more efficiently and professionally in the future. If you have any further questions or if there’s anything we can do to assist you, please don’t hesitate to contact us at [email protected]. We value your feedback and hope to regain your trust in the future.
Positive experience: Very busy. Low-key not big enough for the amount of business and people there. I enjoy the gym the staff is friendly and knowledgeable. Definitely one of the best in the city.
Hi Camille! Thank you for sharing your feedback! We’re glad you enjoy the gym and that our staff has been friendly and knowledgeable—hearing that means a lot to us. We know that busy times can be challenging, and we’re always looking for ways to improve space and accessibility for everyone. Thanks again for being part of our community, and we’ll keep working to make your experience even better!
Negative experience: They make it difficult as hell to cancel membership, then charge you for a couple months after as well… wouldn’t recommend going here to anyone
We’re sorry to hear about your frustration, Kai. Our goal is to ensure a smooth experience for all members, including during cancellations. As outlined in our membership agreement, cancellations need to be completed in person or via certified mail. We appreciate your feedback and are here to help if you need further assistance with this process.
Best,
Amped Fitness
Negative experience: This gym will scam you. Do not trust them to freeze your account, just cancel your membership and make sure it’s canceled. They charged me multiple months that they claimed were frozen and then never even reimbursed me.
Hi Caleb,
We’re sorry to hear about your experience with the account freeze and the charges you encountered. We take your concerns seriously and would like to investigate this further. Please reach out to us directly so we can assist you in resolving this issue.
Thank you,
Amped Fitness
Negative experience: Wanna give more stars but I feel like I’m gonna catch something every time I’m in here. They don’t clean anything ever and there’s mold growing in the water fountain :/ Needs new management
Hi Luke,
Thank you for bringing this to our attention. We sincerely apologize for your experience regarding cleanliness and maintenance. We will address these concerns with our team to ensure a cleaner and safer environment for all members.
Best,
Amped Fitness
Negative experience: Unprofessional staff , hidden fees, broken machines and the sauna is always broken. Unqualified trainers. This gym is a joke. Dont be cheap go to a real gym. I canceled my membership months ago and their still charging me, ridiculous. They will delete this review some how, but I will spread the word about this place. Will is the only good trainer there and should probably be the GM to change the place back to how it was
Hi Ian,
We’re sorry to hear about your experience and the issues you've faced with our gym. We take all concerns seriously and are committed to improving our services. Please reach out to us directly so we can address your situation and discuss your feedback further.
Thank you,
Amped Fitness
Negative experience: i love the environment but it’s always SO hot in there unless it’s really late at night.
We’re thrilled you love the environment at our gym! We appreciate your feedback about the temperature and are actively working on solutions to improve it.
Thanks for sharing your thoughts with us!
Best,
The Amped Fitness Team
Fantastic experience: Great atmosphere, very clean and lots of equipment, I rarely have an issue getting the equipment I need for my workouts.
Thank you for taking the time to review us and choosing us to get fit with! We appreciate it!
Positive experience: Great staff, great equipment, very affordable price. Would absolutely recommend this gym. My only qualm was that I had to mail a letter to cancel my membership because I moved out of state before canceling. Understandably, my fault for not canceling, but lame that they don't have a well established member portal online.
Thank you for the positive feedback! We’re glad to hear you’re pleased with our staff, equipment, and pricing. We’re sorry for the inconvenience you experienced with the cancellation process. Your feedback about having a member portal is valuable, and we’ll take it into consideration as we work on improving our services. If you have any other suggestions or need further assistance, please let us know. We appreciate your recommendation and wish you the best in your new location!
Negative experience: Great gym some of the staff members should be looked at ..I go to this gym constantly without a problem but for first time ever I was singled out by some white dude named Grey at the front desk probably gave me a fake name because hewas too scared to give me his full name when I asked him .. so I self check in like always no problem and I had also brought a guest we are both black he also comes with me from time to time never had a problem ...as we're coming in we held the door for one other person who wasn't with us he was white. He never checked in though because my friend and I had l let him in ...so as we're walking in Grey or whatever his name is decides to single my friend and I out saying we have to check in at the desk even though I just checked in and literally doesn't even bat an eye to the white man we let in..my friend didn't have his ID with him but he's been there before they have his file and everything he offered to leave his phone but Grey still wouldn't let him in ...while all of this is going on other people are still self checking in like normal and none of them were black ..Grey is definitely RACIST!
Hi James, we're truly sorry to hear about your experience. It’s concerning to hear that you felt singled out and experienced a situation that seemed unfair. We take these matters very seriously and are committed to ensuring that all our members feel respected and treated equally.
Your feedback is important, and we’ll investigate this incident further to understand what happened and address any issues. If you’re open to discussing this further, please contact us directly so we can work on resolving this situation and making sure it doesn’t happen again. Thank you for bringing this to our attention.
Negative experience: DO NOT SIGN UP FOR THIS PLACE! I signed up for the free gym membership fee. Didn’t like the environment. Seemed very WHITES ONLY! They have the nerve to try and charge me over $200 when I haven’t been there since March. Having people calling me to collect a debt! Do NOT SIGN UP FOR ANYTHING IN THIS RACIST GYM!
Hi Brittney, we're truly disheartened to see your review. We do not condone this type of behavior in our club and we strive to be welcoming and treat all members and guests equally. Please understand that our gym does not charge based on usage rather access granted so if you have not cancelled you will still be billed. We'd like to chance to make things right and resolve any underlying issues. Please reach out to us at your earliest convenience at [email protected].
Negative experience: My review *disappeared*. Uses rags and spray bottles that are hard to find. Very unsanitary. Bathrooms aren't kept up. Tanning booths are old. If you use free weights probably good. Most machines are broken or off in weight. Not a good deal. Better of going somewhere else if you want machines.
Hi Amanda. we're disheartened to read your review, but we appreciate your feedback as we are always looking to improve our business practices. Please rest assured this has been shared with our team and we'll look into what we can do to make it a more comfortable environment. For more questions or concerns, please feel free to reach out to our team at [email protected]. Thank you.
Negative experience: The worst gym ever with the most unnecessary fees. They don’t even have that great of equipment, their guest policy is incredibly strict, and ridiculous. The staff members are rude and judgy. Why in gods name does a gym need a 30 day notice for cancellation this isn’t a job or an apartment it’s a gym you’re not going to miss me or need to replace me. Save your time and most importantly your money and don’t get a membership here.
Hi Ayva, we're sorry to hear about your negative experience. It’s disappointing to learn that our equipment, guest policy, and staff did not meet your expectations. We understand your frustration with the cancellation process and fees, and we’re sorry if it added to your dissatisfaction.
Your feedback is important, and we’ll review these aspects of our service to see how we can improve. We appreciate you taking the time to share your concerns, and we hope to address them to better serve our members in the future. If you have any additional details or suggestions, please let us know.
Negative experience: I would not recommend this gym. They make it very difficult to cancel your membership by not allowing you to cancel over the phone or online. I went in and cancelled in person a day after my billing date, and they told me that I would also be billed for the following month. So now I’m going to be billed for a month of membership that I don’t actually have. In their words, we’re also going to bill you for the month of August (even though I ended it on July 5th) but you will only have access to the gym until August 6th. Seems like they’re simply in it for the money and don’t actually want to take care of people.
HI Grant, we're bummed to see you go but we understand your frustration here. For various liability reasons and as outlined in your membership agreement, all cancellations must be done in-club with a team member. All cancellations undergo a 30 day notice so any payments within 30 days of your cancellation are still due. However, you still have access to the gym for the final 30 days that you paid for. We sincerely apologize if our team did not accurately explain this policy to you. For more questions or concerns, please feel free to reach out to our team at [email protected].
Negative experience: Loved this gym, until I moved and canceled my membership and found out they are still charging me 4 months later.
Hi Sam, we'd love to look into this for you and resolve any issues. Please reach out to our team at your earliest convenience at [email protected] or give us a call at (205) 407-4784 so we can look into this for you. Thank you.
Negative experience: In terms of gyms that contain dumbbells that you can pick up and put down: 5 stars. But that means my garage also gets 5 stars. In terms of pride in ownership: 1 star. The bottle filler filter has had a red light for a month now and it fills about an ounce every 10-15 seconds. I saw mosquitos on the nozzle today. The sauna door has no stripping so all of the heat escapes. There’s used Zyn pouches all over the floor of the sauna and the men’s locker room. The actual bathrooms are disgusting. But nonetheless - it is a $10 gym and they do have weights and the staff is kind. It’s just filthy. I’d love to be wrong about all of this. Please make easy changes and clean up - the bare minimum. It’s convenient to my work and lifetime is expensive so I guess you get what you pay for. Can’t knock that. I’ll keep paying.
Hi there, Rob. We sincerely appreciate your feedback although we're disheartened to hear that we have not been living up to our Amped standards in regards to gym maintenance and cleanliness. Please rest assured this message has been passed along to management and we will make the necessary changes to get our gym back in tip-top shape. For more questions or concerns please feel free to reach out to us at [email protected]. Thank you.
Negative experience: Donald Stone is one of a few reasons why this isn’t a 1 star review. One of the few who’s professional and respectful. If more of the staff were like him I might of stayed. The stupid hours for sauna, basketball, and getting help at the front desk are enough of a headache already. Good equipment terrible restricted hours. Rather pay triple at Life Fitness
Hi there, we're bummed to hear about your less than stellar experience at Amped. Unfortunately, due to various liability and safety reasons, our Sauna and Basketball Court is accessible during staffed hours only M-F 9am-9pm and S-S 9am-5pm. We'd love to have these amenities available 24/7 but the city restricts us in doing so. For more questions or concerns, please feel free to reach out to us at [email protected]. Thank you.
Negative experience: Do not use. Canceled my membership a year ago ( had to go to my bank to stop payments ) they are now trying to falsely charge me membership after cancelation. do not use stay away shady business. Contacting my congressmen and BBA.
Hi there, Jamie. We sincerely apologize for any inconvenience. We do not see you in our system but we'd love to follow up with this and see what is going on here. Please reach out to us at [email protected] with the name and email we might have on file and our team will reach out. Thank you.
Fantastic experience: Good gym, along the lines of a Crunch or Esporta. Arsenal and Matrix machines, free weights, DB's up to 125lbs. Good vibes. Would workout here again. Day pass was free with the first visit, sign up online.
Hi Kirk! Thank you for sharing your feedback with us, we truly appreciate the review! If you decide to come back we'd be more than happy to have you!
Negative experience: DO NOT join this gym. They will try to charge you money you do not owe. They will threaten collection agencies if you do not pay them. Management has no idea what they are talking about and act like it’s a joke that they are trying to charge people on memberships that were supposed to be canceled.
Hi Nick, we're bummed to see your 1-star review. We'd love to see what's going on here as this is completely abnormal from our team. Our system automatically sends past due balances to a third-party agency but we are more than willing to assist in any way we can. Please reach out to our team at your earliest convenience at [email protected]. Thank you.
Negative experience: Was a member of amped for several years. They made a clerical error and did not charge me one month of membership. Gave a 2-3 month notice to cancel my membership. Paid my membership in full. They had mistakenly not charged me for a random month 4 months before my membership ended. They did not call me to straighten it out. They did not offer to charge my card on file. Instead they sent my account to a debt collector. Now I’m getting hounded for $95 to settle my $20 bill that was amped’s mistake. Super insulting. Yes this place is cheap, but you get what you pay for. The sauna is almost permanently out of order, bathrooms disgusting. Again you get what you pay for
Hi Jonathan! We sincerely apologize for your experience here at Amped. We pride ourselves in transparency with our members and we'd love to resolve this as soon as possible. Our system automatically sends past due payments to a third-party collector but we are more than willing to assist in any way we can. Please reach out to our team at your earliest convenience at (205) 407-4784 or reach out to us at [email protected] so we can look into this. Thank you.
Positive experience: Nice, clean place. Very nice staff that actually answer phone (good luck getting any other 24/7 place to answer phone). Excellent water pressure & plenty of hot water in showers. but no sufficient shower hooks. They use plastic, stick-on hooks, only 1 in 3 are still up. Very busy (crowded actually). $10 day pass. I love that they don't extort u to sign 3 pages of fine print, legal speak "acknowledging" (Lol} that you read, understand & agree to terms that no one in history of commerce has ever read. But instead, they keep your driver's license. OMG, what an incredibly HORRIBLE idea! No wonder so many people forget their IDs, they never even mentioned they were keeping mine. They just asked for it, then quietly didn't give it back. Obviously an oversight, but just 1 of the 100 reasons keeping people's IDs is a terrible idea fraught with unnecessary inconvenience. It's like a sadistic twist on the George Costanza, "*Accidentally* leave something behind" to necessitate a 2nd visit, trick. To be fair, maybe it's not sadistic, maybe it's just really stupid, inconsiderate or apathetic.
Hi there, Ed. We sincerely apologize that our team did not return your ID. We're bummed to see your review but please rest assured this has been passed along to management and we will work on resolving these types of issues in the future. Please reach out to us at [email protected] with any more questions or concerns.
Negative experience: Last week the parking lot had no lights for a week. I consider this dangerous when you go to the gym before daybreak. This week they keep lowering the temperature. This morning the thermostat was set on 62. I tried to call this morning twice. No one answered and the mailbox is full.
Hi Roger, we wholeheartedly understand your concern however the parking lot lights are not controlled by our business and we do not have accessibility to fix these. Our thermostat is not set at 62 – this is the temperature of the gym due to the cold weather. We wholeheartedly apologize for this inconvenience however turning on the heat can be uncomfortable to members physically working out so at this time we have no plans on doing so. However, we'll absolutely have a team member reach out promptly! Thank you.
Negative experience: Terrible SCAM!!! They charged $50 “entry” fee online when it was only $1 at the local gym. Another $54 after 30 days for their “annual” fee. When I asked the local employees they had no idea how to solve the discrepancy and got belligerent at even asking questions. This gym is a SCAM!!! This is ran by wealthy people in another state that are insulated from the business.
Hi there! We wholeheartedly understand your frustration, however enrollment fees are standard across all memberships plans excluding our VIP membership which includes $0 enrollment fees. Please feel free to ask our team about any promos we have! Our Annual Fee is due by all members 30 days after sign up and is used towards regular maintenance of our club. We truly are not looking to scam potential members and we sincerely apologize if all fees were not clearly stated upon sign up. For more questions or concerns, please reach out to us at [email protected]. Thank you.
Negative experience: I joined to have treadmill availability to help train for a marathon when dark and weather didn’t allow for outdoor training. Lots of treadmills aren’t plugged in. Most don’t have TV functionality as they should. They are all upstairs where it is hot with minimal air movement. It’s hard to listen to your own music or podcast because the music is so loud you can still hear it through your noise cancelling ear buds. I watched the same half empty Gatorade bottle stay on a treadmill for almost a week before I threw it away myself. People don’t clean up their trash and the fact that it stays there so long is evidence that the staff doesn’t clean or wipe down equipment either. Planet Fitness has tons of paper towels and cleaning supplies available compared to a hard to find bottle here with a dirty rag that’s been used who knows how many times before it gets washed. Bathrooms were never clean when I was there and had water all over the countertops. Overall they are similar to the Planet Fitness model and budget, but having done both I think Planet Fitness is the better way to go as it is much cleaner, better maintained, and overall a much more professional environment.
Hi Kristi, we're truly bummed to see your review and how we've fallen short of the Amped Fitness standard. Since you've written this, we've continued to improve our cleanliness practices and please rest assured our maintenance team has been on their A-game! All TVs and treadmills are in working condition and none are unplugged at this time. We'd love a chance to earn your 5-star review in the future, but regardless we wish you the best on your continued fitness journey! Thank you.
Fantastic experience: I just joined, I am looking forward to a great experience and helpful staff.
Welcome to the Amped Fam, Ed!
Fantastic experience: New member here, love the atmosphere and equipment. Great gym
Thank you, Jordan! Welcome to the Amped Fam! ☺️
Fantastic experience: Super clean, great staff, every machine imaginable and not very crowded, even at 5:30 pm. And the scenery is pretty nice too. I went while in town for work, def don’t regret it. Thanks for the workout!
Thank you for stopping by and sharing your thoughts with us, Jesse! We always appreciate the review.
Negative experience: Thought PT would be a good idea. Got sold into the contract without receiving any details just that it’s a great idea, small payments once a week training. First trainer quit 3rd week and after only short sessions with the next trainer I decided to cancel. I let the new guy know I’m going to cancel and he said sure thing; that’s where he forgot to mention I had to come in disclose the agreement and pay hidden fees to cancel that ended up piling up to $340. No communication whatsoever. I’m suppose to be shipping out in a month but stressing about a continuing debt owed with no other way out.
Hi Alex. We sincerely apologize that you had anything less than a 5-star experience with us. Naturally, businesses like ours have regular turnover with employees even though we've been looking for rockstars who want to stay long-term. All personal training is contractual by law and unfortunately is subject to the cancellation terms and fees shown in your contract. We wholeheartedly apologize if our team did not clarify this further with you, but we'd love to help you out in whatever way we can. Please reach out to us at [email protected]. Thank you.
Negative experience: This place is absolute trash. The employees are minions for a broader conglomerate that could not care less about the customers. Place is dirty. I moved so I went to cancel my membership, and was told the person who handles that wasn't there at the moment. I was leaving town in 2 days and couldn't swing back. Called to cancel and was told I would need to send a written letter to cancel my membership. Absolutely ridiculous. Manipulation in an effort to retain past customers as long as possible. Not even sure how that's legal given the year is 2023 and no one in their right mind communicates through mail. If I could sue in small claims court I would. And of course the $100 annual fee hits before my letter arrives. Crooks.
Hi Nick, we sincerely apologize if our team didn't assist you in cancelling your membership. Please reach out to us at [email protected] so we can get that taken care of for you. Our annual fee is only $50. Thank you.
Negative experience: Was a member here for over two years and wanted to put in my 30 day notice to cancel my membership because I was moving… The system “glitched” and immediately canceled my membership even though I was told I would be fine to workout through the end of September. I spoke with the manager and she told me my only option was to pay $30 more than I usually pay for a one month pass or sign up for a new membership. Can’t believe this is how they treat a customer that was one of the first to sign up. Also, the gym is always messy, spills everywhere, gum on the floor, etc The staff is a bunch of clueless kids that sit at the front desk on their phones and don’t even acknowledge members when they move in. Big Planet Fitness vibes. Don’t recommend.
Hi Lindsay, we're bummed to hear that our team did not help you out in the way they should have. Our team has been made aware of this issue and we'll be sure to not make the same mistakes in the future. We wish you the best on your continued fitness journey. Thank you.
Negative experience: Very bad experience trying to downgrade a membership. I called and was told it was downgraded. I check my account two months later - still charged for higher amount. I call to ask what happened. I'm told the original employee changed the membership level but didn't tell me I had to come in to get the fee lowered. So I go in and then learn that there is a fee to downgrade. Seems like a really odd fee and it's frustrating this wasn't told to me either of the times I called. I ask to speak to the manager. The experience with him was so unprofessional and just weird that I canceled. Fee for that, too, by the way. Out the door it costs more to cancel/downgrade than actually attend. And management was so unprofessional and just odd it makes me wonder what else is going on there. Plenty of other places to get fit.
Hi there, Delphine. We sincerely apologize for the miscommunication you experienced with our front desk. We understand how frustrating this can be. Downgrade fees are standard and although there is no fee to cancel any membership, per our 30 day policy any payments within those 30 days are still due. We apologize for the unprofessionalism you experienced with our front desk over the phone – please rest assured that we have taken this info and we will continue to improve our customer service and business practices for our members. Thank you.
Fantastic experience: Great staff, great facilities, always have events going on or promoting popular brands on the last Monday of the month
Thank you for your review!
Negative experience: No contracts, but if you move and need to cancel, they are going to expect you to waste your time and money writing a signed LETTER and sending via CERTIFIED MAIL in order to cancel your membership. This is the one the WORST, most non-customer friendly policies I’ve ever heard of. Will never join an Amped Fitness again.
Hi Leslie, we wholeheartedly understand your frustration. For liability reasons and as stated in your membership agreement, all memberships must be cancelled in-club or a request sent via certified mail in order to ensure the member is the one cancelling. We sincerely apologize for the inconvenience this has caused during your move. For more questions or concerns please reach out to us directly at (727) 350-4104 or via email at [email protected]. Thank you.
Negative experience: Run!! This place is complete scam with billing. I enrolled due to the .01 promo for under the impression that I only owed $22 a month (was told this at the gym) only for them to be charging me $73 for some annual fee that was not disclosed to me at the time of enrollment. The staff was completely rude and dismissive. I emailed support multiple times. Nothing, I called the Birmingham location multiple times nothing. I ended up having to go up there only for the manager Jordan to be a nonchalant about everything. Funny thing about it, there was another lady customer there with the same complaint as me but she was charged 3 times for an annual fee. (Sheesh) My advice would be to go to planet fitness or 24 hour fitness. This gym is not it.
Hi there Tereica, we sincerely apologize if our staff did not specify our annual club enhancement fee. This is standard across all clubs and goes towards regular maintenance of our gyms. Please rest assured that this fee is only charges once a year. For more questions or concerns, or if you feel like you were wrongfully billed, please email us at [email protected]. Thank you.
Negative experience: Just see below the reviews regarding personal training on here and their BBB complaints. I was misled during the initial set up of personal training resulting in unauthorized charges. I attempted to resolve this issue for 4 weeks to find out the following: the General Manager who signed me up was terminated after I left several messages. The new one refused to contact me as he “Does not contact customers to reiterate policy”. I was denied access to the gym for ~2 weeks as I disputed the charge with my bank due to no contact. I wanted to go back to the gym so I was regrettably charged another month of PT again to get access. I then asked since I was charged would I get my sessions that I paid for. I was told the only way was to complete the 3 sessions by tomorrow, which is not possible.
Hi there Mat, we sincerely apologize if there was any miscommunication during your personal training signup. Because they are contractual agreements, we ask that all members read their contract carefully in case something was missed. Unlike our standard gym memberships, Personal Training contracts MUST be cancelled out in person with a General Manager. Unfortunately, while payments are being disputed, member who initiated the dispute will not have access to the gym due to payments not being processed. You can find a copy of your contractual agreement in your club email, or please feel free to email [email protected] for a copy. Thank you.
Fantastic experience: I loved it! I went during peak hours (roughly 4-8p) & it was still spacious enough for me to do what I needed to do & get where I needed to go. The equipment was plentiful and the staff is very friendly and welcoming. Highly recommend
Thank you Corderryn!
Positive experience: 2nd time guest, like it very much. They work hard to keep please clean. Very good equipment.
Negative experience: Worst gym experience I’ve ever had. They lie/mislead you about training so DO NOT SIGN UP FOR THE TRAINING. When I confronted them about lying, they admitted to lying and admitted that this has happened to MANY clients. They tried to make it better by saying they ‘have a whole new staff’ and knew about it but won’t do anything about the past clients. Do not waste your time joining this gym.
Fantastic experience: This is the first ever gym I started working out. It’s a great place to be here for working out. It is entirely a different experience.
Negative experience: got kicked out without even a warning after i was trying to record my lift. I come here every day to be happy for just a little bit and have fun, but right before I could PR I was told I had to leave.
Negative experience: I have been given the run around about my payment plan at the Birmingham location by multiple employees. I had a balance due of $560 for the PT program (that my trainer quit half way through). I took a break due to having Covid and she never called to reschedule. Now I know it’s because apparently she’s gone. I had to get a new debit card so I wasn’t seeing the charges coming out of my account until i went to update my billing info. I asked to speak to a manager about breaking that $560 into installments because it’s was so much money that I didn’t know was coming out. They told me to leave my info at the desk and the Gm will call me back later that day and no one ever called back. The payment hit and emptied my bank account entirely. I’ve spoken to 2 managers about the situation and they keep saying they can’t help me even though the negligence of the desk worker is at fault and not my lack of trying to fix it. I’ve seen reviews from the BBB that this location constantly slaps bills on the customers and then avoids their phone calls.I have tried all avenues to find someone to fix it and this is my last resort. I’m not in a financial situation to just have an empty bank account. I tried to get it fixed but conveniently no one was able to help me until the damage had been done. Having an empty bank account at the beginning of the pay period right be fore the holidays is a nightmare as you can imagine. Like I told Andre im willing to pay it off I just can’t pay it off in its entirety at the moment. Now I can’t even afford to buy out of the membership. I really hope there’s something you can do to help me. This is not the way I expected my holidays to start. I didn’t see a cent of my paycheck and I don’t see how any of them could turn me away knowing they’ve bled me dry. The contract I signed was misrepresented to my by a desk worker named Nick. I would have never signed up to pay for something that would bill me even if they aren’t actively trying to provide the service. I have not a cent to my name I just need someone who actually wants to help me.
Fantastic experience: Briana and the rest of the staff is absolutely amazing. The gym is extraordinary and I plan on being a member for a long time.
Fantastic experience: Briana was very helpful. Made the whole membership process very easy. I look forward to working out at Amped fitness!!
Fantastic experience: amazing experience at amped fitness. the atmosphere is perfect to get a great workout in!
Fantastic experience: Highly recommend this gym!! Great equipment, great environment, and excellent staff. shout out Jodie and Chris for the great interaction
Fantastic experience: Nice and empty gym for a good monthly price. Definitely recommend for a cheap price!
Fantastic experience: Absolutely amazing front desk and trainer staff! Love the gym and highly suggest checking it out!
Negative experience: Great place to workout but half of the cable machines have been broken for months and weights are so hard to find during busy hours
Negative experience: My personal opinion is the gym is going down hill because lack of caring from the staff and Gym equipment is always broken and there is a lack of clip hooks for some of machines. I know it’s hard to find people to work these days but with a little assertiveness it can work.
Positive experience: Bathrooms look like crime scenes, ants everywhere in there, why have a sauna if it’s a biohazard since it’s rarely clean. Inches of dust on equipment and floors. Only reason they’ve got their reviews is their offer to get a free cooler drink if you leave it. Cheap price as a HVLP but broken equipment left and right
Positive experience: I’m loving this gym! Plenty of high quality equipment, friendly staff, different areas to workout, affordable membership, and open 24 hours! The only thing I would suggest are disposable wipes to clean equipment or maybe someone on staff clean equipment throughout the day. Thanks Briana for the tasty smoothie and helpful information. You are awesome!
Fantastic experience: This was the best gym I have ever been to been going for 2 months
Fantastic experience: BY FAR THE BEST GYM IN BIRMINGHAM. Briana was the goat best in the business welcoming, hospitality was phenomenal!
Fantastic experience: Came to gym for first time today will definitely be back. Brianna at the front desk was also a big help and made signing up super easy.
Fantastic experience: I love going to the gym here. Everyone and the climate motivate me to work out and I enjoy the service. Should do more things for veterans but they are awesome :)
Fantastic experience: best gym ive ever been too! i love the vibe! makes me want to come to the gym every single day
Fantastic experience: My favorite gym with a great staff. Overall best gym you can go to in the area for sure.
Fantastic experience: Love the gym and atmosphere. Best part is it's open 24 hours. Which allows me to come whenever there is free time for me to exercise. I look forward to seeing my results in the next few months. Thanks for allowing me to become a member.
Fantastic experience: Great atmosphere! They have so many different machines so that you are able to do whatever work you you want. The staff is incredibly nice and will help you with anything you need. The locker rooms are very nice and clean as well which is good for a gym lol!
Fantastic experience: Was in town and wanted to try a new gym, this gym is legit. It’s clean,has a lot of top of the line equipment and even equipment I haven’t seen before. Definitely recommend this gym to anyone in the area
Fantastic experience: Joined day 1 I love this gym great atmosphere you can be yourself and train like a pro!
Fantastic experience: Awesome gym love lifting here. Plenty of free weights and machines.
Fantastic experience: Amped has excellent equipment, great lighting, plenty of space, and is always clean. The staff are also friendly.
Fantastic experience: Amped is awesome!! I love the atmosphere and all the available equipment. And the sauna is a plus as well!
Fantastic experience: I love this gym so much. I have never found a gym I love and amped is the one.
Fantastic experience: best gym ever if you are thinking about going anywhere else dont just come here cause you won’t find anything better
Fantastic experience: Was in town and wanted to try a new gym, this gym is legit. It’s clean,has a lot of top of the line equipment and even equipment I haven’t seen before. Definitely recommend this gym to anyone in the area
Fantastic experience: Amped is hands down the best gym in bham and honorable mention to Chris and Diego at the front desk.
Fantastic experience: This place is so sick! Great weights, great environment. Easily the best gym in Bham!
Fantastic experience: Awesome gym , good equipment and friendly staff. Highly recommend.
Fantastic experience: Clean, new equipment. Sauna. Only $10/month. Love it! Parrish and Larry are the glue that hold it together! Best employees
Fantastic experience: They said that I could get a free drink if I did this so here I am doing this review. But real talk this place is great, could be a bit cleaner but overall it’s cool. (Mainly locker rooms)
Fantastic experience: the best gym i’ve ever been too! i’ve tried many others and this is the best so far! i will be a member for life! amped fitness is my second home!
Fantastic experience: So love this gym & all the great people who work here! It’s spread out & never wait for my fave cardio machines! Thanks!
Fantastic experience: love this gym!! been going here for over a year nice equipment, plenty of machines, amazing friendly staff! amped 10/10
Fantastic experience: I love this gym. The basketball court makes it so much better. I also love the people here
Fantastic experience: Great gym equipment, always friendly staff, and open 24/7
Fantastic experience: Great equipment that is very well maintained. The staff is super friendly and supportive.
Fantastic experience: Best gym in Birmingham! I recommend everyone join asap! Friendly staff and great equipment
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