Merritt Clubs White Marsh

Information about Merritt Clubs White Marsh
Opening hours
- Monday: 4:30 AM – 12:00 AM
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: 12:00 AM – 8:00 PM
- Sunday: 8:00 AM – 8:00 PM
Our comment from FitFit United States about Merritt Clubs White Marsh:
Welcome to Merritt Clubs White Marsh, an exceptional fitness club located in Nottingham, United States, that offers a wide range of amenities to cater to all your wellness needs. Our facilities boast a clean and spacious design, equipped with state-of-the-art equipment, an amazing outdoor pool, and numerous fitness classes tailored for all fitness levels. Members appreciate the friendly and helpful staff who are always willing to assist, making every visit a pleasant experience.
Highlights of Merritt Clubs White Marsh include:
- 24-Hour Access: Enjoy the convenience of working out at any time, as we are open around the clock.
- Variety of Fitness Classes: From yoga to aqua zumba, our diverse group classes cater to all interests and fitness levels.
- Children's Zone: A fantastic facility for families, where children can be engaged and entertained while you work out.
- Spa-Like Amenities: Indulge in our sauna and relax by the pool, complete with food and beverage options available poolside.
- Cleanliness and Safety: Our club places a high priority on cleanliness, ensuring that both equipment and locker rooms are always well-maintained.
While the overwhelming feedback is positive, some members have expressed concerns regarding seasonal staff availability and the use of facilities like the lap pool during peak times. We appreciate constructive feedback as it helps us improve and enhance your gym experience. Despite these challenges, the overall sentiment reflects a dedicated and supportive community that loves the Merritt ethos.
We are excited to welcome new and returning members alike to experience the vibrant atmosphere and top-notch services of Merritt Clubs White Marsh!
Merritt Clubs White Marsh: Opinions

Fantastic experience: Great facilities! I love the sauna and the pool during the summer. They have food and alcohol pool side. They also have great group fitness classes and wellness coaches. Along with personal trainers of course I have used in the past. The staff are so friendly and helpful. The instructors always provide accommodations/modifications if you need something adjusted or lower intensity. I also love their protein shakes.
Thanks for the great review Michelle. We are happy to hear you are enjoying your membership, and that your experience has been 5-star.
Fantastic experience: Excellent gym. Been a member for around 8 years and use 200+ times a year. Never had any issues.
Fantastic experience: Top tier club right here!
Thanks for the fantastic compliment Yusuf!
Fantastic experience: Great place ...clean and lots of great equipment. Merritt is best in town.
Thanks for the awesome review Kevin. If you ever need any assistance when you visit, ask for our manager Melissa.
Fantastic experience: An Amazing place to Exercise.
Thanks for giving us 5-star Amani! We are happy to hear your are enjoying your membership.
Fantastic experience: Love that you are open 24 hours and cleanliness of the facility
Thanks for the awesome review Charlene. We are happy to hear you are enjoying your membership and that your experience has been 5-star.
Fantastic experience: The real hero is the plumber. Water fountain pressure is unmatched. Y'all know what I'm talking about. Sometimes mashing that button into the floor begging for a trickle. This gym's plumber is gold!
Thanks for giving us 5-stars Ashwin. We are glad to hear you are happy with the water fountain.
Fantastic experience: The facility itself is really nice. Appears clean and the pools are wonderful. The variety of classes they offer for the price is terrific. My only feedback would be in regards to the pool area. depending on what staff are at the pool, sometimes they allow young children to jump and play around in the lap lane, when it is very clear they aren’t swimming laps. For this reason, you aren’t always able to use the lap lane unless you are swimming around kids playing while doing so. I will point out that it just depends on what staff is there. Some staff will always redirect the kids. But this can be frustrating as there is lots of other pool space. But everything else has been a great experience.
Thanks for giving us 5-stars Natalie and for the feedback. We have sent this to our aquatics manager Amy.
Positive experience: Too expensive and they need to hire more help . Pool is the best though
Thanks for the feedback Lorron. Our membership includes use of six different locations, 24-hour access, multiple pools including White Marsh and Towson pools with 18-foot slides, group fitness classes, towel service and more. We find our price very competitive with other clubs that have similar features.
Fantastic experience: Great staff. Beautiful club. Everything I need in one place!
Thanks for giving us 5-stars Ken. We have some pretty amazing staff!!!
Fantastic experience: Excellent gym. Always clean and the staff are friendly. The pool is amazing.
Thanks for giving us 5-stars Joseph. We are happy to hear you are enjoying your membership.
Fantastic experience: I had so much fun taking the mixxxed class!! It was so much fun and I enjoyed the music as well. I hope we have mixxed classes.
Thanks for the great review. We will pass your feedback along to our Group Fitness director.
Positive experience: If you're looking for a good gym experience, I recommend avoiding the white marsh location I visited at 11 p.m. It was dirty, with most of the treadmills broken, and the locker room looked like a tornado had gone through it. Instead, save your time and check out the Canton location or other gyms in or around the city.
Thanks for the feedback Aaron, we are aware of one treadmill that is down and we are awaiting parts. We have an outside cleaning company overnight at the club so we have contacted them to give them this feedback. Thanks for letting us know.
Fantastic experience: This is my everyday gym and it is always clean. The staff is great and the club tries different things to keep people interested.
Thanks for great review Jeff. If you ever need any assistance when you visit the club, please ask for our manager Melissa. We are happy to have you as a part of our Merritt family.
Fantastic experience: Fantastic gym. Great kids area to drop off kids while working out! Well maintained and fun pools and swim classes. All the equipment is very well maintained, and clean and people working here and working out here are very respectful and pleasant! Locker rooms and sauna are clean and safe. They have a no photo policy in the locker room. Highly recommend. Would not go anywhere else!
WOW! Thanks for the great review. We are happy to hear you are enjoying your membership. If you ever need assistance when you visit the club, please ask for our manager Melissa.
Fantastic experience: Great experience
We're glad to know you had an awesome experience at the club! If you ever need assistance there, just let our manager Melissa know!
Fantastic experience: I love Merritt Clubs at White Marsh. I relocated out of state and was so sad I had to cancel my membership, as they did not have one where I am currently residing. But if I ever go back, I will definitely sign up and become a member again. The gym is so clean, the staff are beyond friendly and helpful. I highly recommend this gym to everyone!!!
Thank you for your feedback Jennifer! We hop to see you again in the future!
Fantastic experience: Great gym
Thanks for giving us 5-stars James. We are happy to hear you are enjoying your membership.
Fantastic experience: A great club. Friendly people, nice equipment, conveniently located and abundantly clean!!
Thanks for the awesome review Frank. We are happy to hear you are enjoying your membership.
Fantastic experience: This gym is smaller than the Merritt Club in Canton but has some great amenities to offer and can be less crowded, especially if you like an early morning workout. Parking is plentiful and the staff are very friendly and helpful. There is a sauna and showers available in the locker room. They do have a pool that is outdoor, so it is primarily available during the warmer months. There is a cardio theater room, which usually airs movies throughout the day. A HUGE plus for those that need a distraction while running on the treadmill, riding a stationary bike, or on the elliptical.
Fantastic experience: a lot of equipment and good equipment nice staff and great environment
Thanks for the great review Jayden. If you ever need any assistance at the club, please ask for our manager Melissa.
Fantastic experience: Attended a really nice yoga session. Love the cleanliness of the restrooms. The sauna is also a great touch. Overall this is probably one of the best gyms in the area.
Thanks for the great review. We are happy to hear your experience has been 5-star!
Fantastic experience: Wonderful place to workout they have a kid zone area for the little ones !
Thanks for the 5-starts Samenthia. We are happy to hear you are enjoying your membership.
Fantastic experience: I love Jennifer Brock’s body pump class! I joined Merritt mid December and haven't missed a Friday with her. She keeps you mindful of your form and keeps you motivated to finish .
That's awesome Donna. Thanks for the great review. We are happy to have you as part of the Merritt family.
Fantastic experience: I thoroughly enjoyed my visit to the Merritt Clubs White Marsh gym - I attended an excellent group exercise class, there was a huge range of machines and lots of space for stretching and open work out. Melissa the manager was very accommodating and kind to invite me to try the facility - thank you Melissa and congratulations on running a great gym
Thanks Arif! We're happy to learn you're enjoying the club. Feel free to seek out Melissa when you need any assistance.
Positive experience: Very versatile place with a whole bunch of equioment of various kinds and makes. Worthwhile of checking out for sure
Thanks for the review Alexandra. Our goal is for every member and guest to have a 5-star experience when they visit our club. If you get a moment, could you email us at [email protected] to tell us where we can improve to make your next visit 5-star.
Fantastic experience: Trunk or treat was really nice, had a great time with my family.
We are so happy you had a great time! Thanks for the great review.
Fantastic experience: Staff is very professional. Gym is very clean atmosphere is set for a great workout.
Thanks for the awesome review. We are happy to hear your experience was 5-star.
Positive experience: Overall, it's a good gym with plenty of equipment & classes. Most staff are outgoing & friendly. The biggest downside is that kids regularly take over the lap pool (they have a 2nd pool for kids). While I understand having a space for all, it's supposed to be a fitness center, not a playhouse or community center. Don't plan to renew my membership & it wouldn't be the 1st place I would consider for a membership
Thanks for the feedback Michael. We have passed your comments on to our aquatics director at the club.
Fantastic experience: Super Clean, comfortable and welcoming atmosphere. Professional staff. I always walk out of there, feeling like I could lift up the whole building
Fantastic experience: This is great club, very nice outdoor pool during summer time, excellent workout area at upper and lower level
Thanks for giving us 5-stars Gourav. We are glad to hear you are enjoying your membership.
Fantastic experience: Just great,love it for my daughter
Thanks for the great review. We are happy to hear you and your daughter are enjoying the club. If you ever need assistance when you visit, please see our manager Melissa.
Fantastic experience: The best gym and pool ever
Thanks for the awesome review Java. We are happy to hear you are enjoying your membership.
Positive experience: Get some towel sections in the bathrooms, also don’t post you’re open 24 hours & we arrive and it’s not open. Inconvenient.
Thank you for your review Nathan. Feel free to email us at [email protected] for more feedback about your experience.
Positive experience: This gym is great if you’re a person who has a family, and are looking for a beginner friendly causal workout environment. The staff is super friendly, and the space is always pretty clean. If you’re someone who’s a more experienced lifter/athlete the space might not be for you. It could really use a turf area, or a designated space for functional training. Some of the equipment is getting a bit dated, and you’d struggle to do any kind of real powerlifting here. The sauna is nice. Usually pretty clean.
Thanks for your review Rich! We have other locations to suit other people's needs (turf field, equipment, etc). Feel free to email us at [email protected] to learn more.
Fantastic experience: We had an awesome time, the workers were very helpful, very professional, the bathrooms were clean. Nice experience, I would go again.
Thanks so much for the awesome review Tina! Just let our manager Melissa know if you ever need any assistance at the club.
Fantastic experience: I love my club, I am grateful and happy to have one in my community. Thanks everyone that makes this possible.
Positive experience: Great place to workout. Clean and the people are friendly.
Thanks for the review Gene. If you get a chance, drop us a line at [email protected] to let us know how we can improve to make your next visit 5-star.
Positive experience: We enjoyed the night movie, swimming with the refreshing warm pool water & the great weather. It was an awesome family evening outing.
Glad you had fun at movie night! Thanks for the review Sheila.
Negative experience: It’s okay there’s not much pretty small and lacking equipment only one that’s worth it is canton
The White Marsh location is over 55,000 square feet, with two levels, multiple studios, outdoor pool, cardio movie theater and large kids center. We are not sure if this review is for the correct location.
Positive experience: I love this pool most of the time. Lately, however, the pool has been too cold and the staff refuses to adjust the pool temperature to make it comfortable. I've never encountered this problem before now, but I refuse to swim at the Towson location when the White Marsh pool is closed for mostly this reason. And being gaslighted about it doesn't help the club's case. I'm not the only person who feels this way or who has a thermometer of my own.
Thanks for the feedback Kelly. Our pool heater is currently not working properly, a technician has been called and we are waiting to hear back. Rest assured we are taking action to get this fixed as promptly as possible.
Fantastic experience: I absolutely love this gym!
Thanks for the 5-star review Samantha. We are happy to have you as part of the Merritt Clubs family.
Fantastic experience: Kiersten and the staff are so friendly. I was nervous starting a new gym but everyone is kind and welcoming. The other gym goers are also polite. Such a clean nice gym worth it.
Thanks for the great review Melissa. We are very happy you chose Merritt Clubs to help with all of your wellness goals. If you ever need assistance when you visit the club, please don't hesitate to ask for our manager Melissa.
Negative experience: Always equipment clean. people who work there at the front desk are miserable. They always have a sour face. If you don’t like your job go to something else. The staff have a difficult time when it’s time for redeeming points . The workers act like they don’t know what’s going on with the points.
Please email us at [email protected] to tell us more about your experience.
Fantastic experience: This gym is nice, the equipment is new and the locker room is clean. The staff has been nice and helpful when needed.
Fantastic experience: I've been a member here for 9 months and I have nothing but good things to say about this gym. The weight room is massive with plenty of equipment for the serious bodybuilder. There are plenty of cardio machines which means you never have to wait even during peak hours. The staff members are very friendly and always willing to help. The locker rooms, toilets and showers are very clean. They recently made it a 24/7 gym which is extremely convenient for serious gym rats like myself. Would recommend this gym to anyone, beginner or pro.
Negative experience: Becareful before you sign up a membership contract. Once you sign it then there is no way to get out of it. it is strange but they do threaten the customers with collection agency despite of the fact you had requested a cancellation of membership after completing the contract. Hungary for money club.
Thanks for the feedback Rauf. Our cancellation policy is clearly stated on the contract that is signed by all members. The policy even has a section for a member to initial that the cancellation procedure is clearly understood before signing the contract. You may cancel at any time if you choose a month to month contract. You may choose a committed membership for a lower fee, but a cancellation fee is required at the time of cancellation. This is all reviewed at the time someone joins.
Fantastic experience: Love the gym. Instructors are really good! Love the classes too! Especially body combat. And Zumba! And body balance. Core will get you! Love Krissy!
Thanks for the awesome review Rosina. Davon is fantastic we are so happy to hear you are enjoying the classes. If you ever need assistance when you visit the club, please see our manager Melissa.
Fantastic experience: I appreciate the friendliness of the staff & instructors. They do a great job with cleanliness as well. The variety of the classes is on point.
Thanks for the great review Katey. We are glad to hear you are enjoying all of the amenities of the club and are taking advantage of the variety of classes. If you ever need anything with relation to classes, please see our group fitness manager Kara, anything else club related our manager Melissa is there to help.
Fantastic experience: The pool is my family favorite. The place is clean and the staffs are super friendly.
Thanks for the great review. We are happy to hear your experience has been 5-star. If you need any assistance when you visit, please see our manager Melissa.
Fantastic experience: This place is awesome!! Can't say enough about it but I really need to get into it tho. Everyone is nice and polite there, and the place is spotless. I love their set up there, it's really nice.
Thanks for the awesome review GJ. We are happy to hear your experience was 5-star.
Positive experience: Very nice and clean. Equipment is good. Many choices to pick from. Wish their was a dedicated area for heavy bags
Thanks for the review. Our goal is to make sure every member is having a 5-star experience. If you get a chance, please email us at [email protected] and let us know how we can improve.
Positive experience: Just paid $150 for 2 people and got a gold membership have not been there consistently but im going to start so far so good Great beautiful place pricy worth it me and my fiance love it just watch the hours. Will let you know if it gets better to put 5 stars. You have to pay a little more than $100 monthly for the membership with discounts for 2 people. $84 just for me and $64 for my fiance plus they give you Guest passes for a week for any of your friends or family as long as YOU are a member. Its like a vacation locally. They give you membership cards. Alot of NICE people with Manners.
Thanks for the review. Please make sure you take full advantage of our free Elevate program which will fully show you everything that the club has to offer, get you on track to achieve all of your health goals and follow up with you throughout your entire membership to make sure you are getting everything you need out of your membership. Welcome you and your fiance to the Merritt Family.
Fantastic experience: Highly recommend merrit clubs. Love that they have a kids club that my son enjoys so that I can work out.
Thanks for the 5-star review Stephanie. We are happy to hear you are enjoying the club and that your son is enjoying the kids club. If you every need anything when you visit the club, ask for our manager Melissa.
Fantastic experience: Just visiting and was able to get a guest pass for a few days to use the swimming pool. What a beautiful facility! Gorgeous pools, loved the lap pool, fitness facility looks fabulous- clean, great equipment, spacious! If I lived here, I would definitely be a Merritt Club member (like my parents who were members at the Towson location for years). This facility beats Towson hands down.
Thanks for the review! Happy to know you enjoyed the club during your visit.
Fantastic experience: This gym is the just cool and fun I love it
Positive experience: I've been a member here about 5 years now...and every year it seems you loose something...first maria ds...no towels at 1 point...not heating the pool when needed..closing pool before 8....and now no alcohol...im a loyal member but there should definitely be a price adjustment for the lost of amenities.
Thank you for your feedback Brooke. We switched to LM Poolside for food & drink in response to many members’ requests for something different. Drinks include beer, wine and RTD cocktails containing liquor. We do not have hard straight liquor available to cut down on any disorderly drunkenness incidents, making it safer for families enjoying the pool. We usually keep the pool heater on during the early season in May until the start of June. This year, we had it on longer than normal and kept it until June 15th. We currently have multiple towel options, although we did put a pause on this amenity for a period of time at the height of cleaning initiatives due to COVID. And for a couple of months in 2020 we gave members the option to freeze their accounts so they won’t have to pay their dues. We allowed them to go for up to 7 months without paying. Thanks again for your suggestions. As a longtime member, we want to ensure you’re receiving the best rate possible. Please reach out us at [email protected] and we can look into this for you.
Fantastic experience: This gym is the just cool and fun I love it
Good to know you're enjoying the club, thanks for rating us! If you need any assistance at Merritt White Marsh, just let our manager Melissa know.
Fantastic experience: Pool and Slides were tons of fun! Clean and plenty of space!
Thanks for the great review Valerie. We are glad you are enjoying your membership. Our manager Melissa is there to help if you ever need assistance when you visit.
Fantastic experience: Bonito lugar para nadar
Thanks for the great review. We are happy to hear you had a nice swim.
Negative experience: Wish they would not have changed their hours. 8pm close time is too early. I joined because it was a 24/7 club
Our club is 24 hours except on the weekends. We changed our hours after COVID due to the change in usage. Low overnight usage during the weekends did not warrant us being open 24 hours during the weekend. Thanks
Negative experience: Same rate with reduced hours. Should at least offer keying in when they close early.
Thanks for the feedback Jay. These have been our hours for the past two years.
Negative experience: I am extremely upset at the change of hours. An 8PM close time on weekends is just way too early. I joined this gym when it was 24/7 which is the sole reason I became a member. And considering the price has not gone down it is upsetting. I really hope the hours come back soon or at least be able to key-in after hours or I will be forced to take my business elsewhere.
Thanks for the feedback. Our current usage does not warrant us to be open after 8pm. We will continue to monitor usage to see if we need to adjust hours.
Fantastic experience: Amber on the pool deck was so helpful and had a lot of patience. Chris was able to answer my membership questions. And everyone at the front desk was friendly and welcoming.
Fantastic experience: Love this place
Thanks for the feedback Lauren. We use the heater and each year as normal we turn it off in June once the pool hits a certain temperature. We have done this since opening the club in 2014.
Positive experience: Fun outdoor pool only seating limited
Thanks for the review Amber. We are only permitted a certain amount of pool chairs on the pool deck do to capacity restrictions.
Fantastic experience: Amber on the pool deck was so helpful and had a lot of patience. Chris was able to answer my membership questions. And everyone at the front desk was friendly and welcoming.
Thanks for the great review Kathleen. Amber and Chris are awesome. Thanks for giving them a shout out. We are happy to hear your experience has been 5-star. If you ever need assistance when you visit the club, Chris or Amber can help, or feel free to ask for our manager Melissa.
Positive experience: My family and I like this gym a lot. We look forward to swimming laps in the summer. It’s unfortunate there are no rules that apply to the lap pool. The lanes are crossed constantly and disregarded by small children. It’s more or less a big kiddie pool. If you cannot be there within certain set hours your screwed.
Thanks for the feedback Archie. We will forward your comments to our manager Melissa.
Fantastic experience: Like the atmosphere in the classes. They really pump you up. Can’t wait until the pool opens
Fantastic experience: Love it. Great pool, clean facility, a lot to offer for the kids.
Fantastic experience: I love this gym! I honestly enjoy everything about it, from the time I walk in to the time I leave. There are days where the only thing motivating me to exercise is my excitement to be in the gym itself. Sometimes I don’t do much other than enjoy a free cup of coffee and get a walk in on the treadmill. The friendly service and clean and updated atmosphere make it a nice place to reset your mind.
Wow, thank you for the amazing review Jasmine. We are so happy to hear you are enjoying your membership and we are motivating you to be healthy. If you ever need assistance when you visit the club, please see our manager Melissa.
Fantastic experience: I appreciate the friendliness of the staff & instructors. They do a great job with cleanliness as well. The variety of the classes is on point.
Negative experience: Would love to give a great review as I heard such great things about this place. Signed up for a year and wish I never had. Between the filth and class of people I would not recommend this gym to anyone. I constantly see people with no shoes on, going to and from the bathroom, alerted staff and they have done nothing. Same person every week. The amount of garbage and dirty rags on the floor is unacceptable. People are constantly trying to reserve all the equipment around them to the point you can't use anything. When taking issues to management nothing ever seems to come of it. Rules are clearly posted but no one is enforcing them. I can't wait to go back to Gold's.
Thanks for the feedback Samantha. We are surprised by your comments about the club being dirty. We pride ourselves on our cleanliness and have a dedicated care team who are constantly working to keep our club clean. If you see something on the floor please let our care team team member Wilbur know, and he will address your concern immediately.
Fantastic experience: Great fitness club! Hours and equipment are excellent. Staff is awesome. Always friendly and helpful. Had my first group class today, Power Yoga with Lindsay, and it was perfect. I'm new to yoga and Lindsay kept a solid pace throughout, helping me and anyone else to find our way through without missing a beat with the overall class. I was truly impressed.
Thanks for the fantastic review Leonard. We are excited to hear you enjoyed your class, Lindsay is great. If you ever need assistance when you visit the club, please see our manager Melissa.
Fantastic experience: Been a member for several years, the staff is always friendly and the facility is always clean.
We are happy to hear you have been a loyal member and are enjoying your membership. Thanks for the great review Phillip. If you ever need assistance when you visit the club, please ask for our manager Melissa.
Fantastic experience: This club is the best! The staff is professional, fitness classes are abundant & and overall great sense of community. I would recommend this location to anyone. They will help you with your fitness journey.
That's awesome, we're so glad you're enjoying the club Shirley! Thanks for this amazing review. If you need any assistance at the club, just let our manager Melissa know.
Fantastic experience: Clean and beautiful
Thanks for the great review Wilbur. We are glad to hear your experience has been 5-star. If you ever need assistance when you visit the club, please see our manager Melissa.
Fantastic experience: Positive: Communication , Professionalism , Quality The staffing always polite and helpful. I have been a member for over 4 years and this location is always clean. The equipment is always working and they always have events and keep the members updated about everything.
Fantastic experience: A great gym always plenty of things to do. The daycare is also quite nice and has plenty to do for the little ones. The pools are also great.
Thanks for the fantastic review Jeremy. We are so happy to hear you're enjoying your membership and using all of the amenities. If you ever need assistance in the Kids' club, please ask for our manager Dianne. If you need assistance at the club ask for our manager Melissa.
Fantastic experience: Very clean facility. Great variety of equipment and classes. Awesome personal trainers. My kids love the pool amd the water slides.
Thank you for the great review Beth. We are happy to hear you and your family are having a 5-star experience at our club. If you ever need assistance when you visit, please see our manager Melissa.
Fantastic experience: I love the classes the instructors are amazin my favorites are the aqua instructors Brian Rice and Butchie lynch then the group with Andres and krissy and adontae are really great too the staff is great very loving community very supportive I disparately need I struggle with workin out but the support here is amazing I love it
Thanks for the 5-star review Lisa. We are so happy to hear group fitness is helping you with your workouts. These instructors are amazing and we are glad you are getting the support you need. If you ever need any other assistance when you visit, please see our manager Melissa.
Fantastic experience: The staff is always attentive (willing to help) and friendly. All areas including the restroom are kept clean. And the pool is my fav! Spacious and available! Looking forward to trying their food when my schedule allows. Thank you Merritt
Thanks for the 5 star review Linda. We are so happy to hear you are enjoying your membership. If you ever need assistance, when you visit the club please see her manager Melissa.
Fantastic experience: Excellent gym. Staff friendly and helpful. Work with Andrew a great trainer. Space is open and equipment well maintained
Thanks for the 5-star review Kevin. Andrew is a fantastic trainer. We are happy to hear you are enjoying your membership. If you ever need assistance when you visit, please see our manager Melissa.
Fantastic experience: Amazing guest experience and friendly staff. Great prices on their food and drinks by the pool.
Hi Jennifer! Thanks so much for this awesome review. We're glad you're having fun at the club. If you need any assistance there, just let our general manager Melissa know.
Fantastic experience: Great Job...Merritt Clubs White Marsh Clean place to work out. Clean bathroom, class rooms, ample of sanitizing stations, Restricted group exercise participant limits. Overall... Merritt Clubs White Marsh did a good job during pandemic
Thanks for the 5-star review Taimur. We are happy to hear your experience has been 5-star. If you ever need assistance when you visit, please see our manager Melissa.
Fantastic experience: I know the price is steep especially if you are used to the whole $10 a month thing but it is worth it! I actually really love coming to this gym. It's the first time I haven't felt judged coming to the gym. Me and my son come together. Brian Rice that teaches aqua zumba makes you feel so included and makes you want to come back. 100% recommend.
Thanks for the great review Sarah. We are happy to hear your experience has been 5-star. If you ever need assistance when you visit the club, please see our manager Melissa.
Fantastic experience: Rare to find a pool around with dedicated swimming laps marked off at all times. Much appreciated!
Thanks for the great review Eric. We are happy to hear you are enjoying our lap lanes. If you need any assistance when you visit the club, please ask for our manager Melissa.
Fantastic experience: Pretty cool had a really nice time the pizza was delicious and the water slide was cool and scary but fun the thrill fun fun fun fun
Thanks for the great review April. We are so glad to hear you enjoyed your time at the club. If you visit again and need assistance, please see our manager Melissa.
Fantastic experience: My family and I love to enjoy Merritt year round. In the summer the pool is great. Kids zone amazing and staff so welcoming. Would definitely recommend Merritt to anyone !
Thanks for the fantastic review Jessica. We are so happy to hear you are enjoying your membership. If you need any assistance when you visit, please ask for our manager Melissa.
Fantastic experience: Cool place. Very clean gym. Expensive but it's definitely a higher quality experience
Thanks for the 5-star review David. If you need any assistance when you visit the club, please see our manager Melissa.
Fantastic experience: Positive: Communication , Professionalism , Quality I joined one month ago and this gym is fabulous. It’s sparking clean, the staff is wonderful, and the service is great. There’s nothing to complain about. This is definitely the best gym in town. 10/10 recommend.
Positive experience: This gym is probably the cleanest gym that I have ever trained at. The staff stays on top of it and it shows. I would recommend updating the equipment as there are many different machines out there that members could benefit from. Additionally, there are spaces such as the cardio theater room that be used as a TRX + training room or a small group training room. Moving the TRX contraption would allow room for additional equipment.
Thanks for your review Kelly! We're glad that you appreciate the hard work of our staff. And thanks for the feedback regarding the equipment.
Fantastic experience: Cleanest gym
Thanks for the 5 star review Jerry. We are happy to hear you are enjoying your membership. If you need any assistance the next time you visit, please see our manager Melissa.
Fantastic experience: I LOVE THIS PLACE
Thanks for the great review Patrick. We are happy to hear your experience has been 5-star. If you ever need assistance when you visit the club, please see our manager Melissa.
Fantastic experience: Yoga classes with Susan are excellent and the club in general is pretty fantastic
Thanks for the great review. We are so happy to hear you are enjoying the classes and other perks of membership. If you ever need assistance when you visit the club, please see our manager Melissa.
Positive experience: Club is awesome, but having some drunk dude smoking a cig right outside of the entrance was kind of disappointing. I'm surprised there are no smoking signs up around the club, especially with the amount of fitness minded people and kids that are here.
Hi John, thanks for letting us know. We will notify the manager at this location.
Fantastic experience: Awesome
Thanks for the wonderful review Donja. We are happy to hear your experience was 5-star. If you ever need assistance when you visit the club, please see our manager Melissa.
Fantastic experience: Clean gym and friendly staff. Totally worth the membership fee!
Thanks for the 5-star review David. We are happy to hear you are enjoying your membership. If you ever need assistance when you visit the club, please see our manager Melissa.
Negative experience: Good evening! I have several unaddressed concerns, if I may. I am displeased that our monthly rate has remained the same but: 1. Merrit gym hours have been reduced for many months now. To hear that "Oh, we are working to restore our normal operations is a woefully inadequate refrain, again esp after hearing this for months and months. Other gyms are indeed back to 24/7. 2. Reduced amenities, such as no towel service, less equipment available, again for many months... 3. Merrit employees (while friendly and cordial) spray down every piece of equipment starting around 915pm (closing time 10pm) with a phenol disenfectant. Often times, they spray/soak the equipment right next to the peice of equipment that you are using, and then walk away. This is a poor practice, as this phenol spray/odor lingers, is a lung irritant, and this mist should NOT be inhaled. In fact, when employees spraying down equipment in one side of the gym, I can smell the noxoius fumes way on the other side. A few times, the air was so saturated with phenol disenfectant, I could smell it on my mask 2 days later. When I questioned the employees on the timeliness of this practice, they advised "Well, we do it now close to closing time, otherwise we would have to shut down the gym 1 hr early to do this. So may I ask, Merrit is prioritizing potential employee overtime over member safety? Sure looks that way, dosent it...? As a RN, I can tell you with all certianty that phenol is corrosive and should not be inhaled, and when doing strenous cardio/aerobic exercise your members are breathing hard and rapidly, doing exactly that! And all the while your staff is spraying/soaking down cardio equipment! This is a most dangerous, undesirable practice I feel. 4. These concerns were illuminated to Merrit via email, to which a lady named DIane replied, and she advised that a manager would reach out to me...This was 12/10/20. We are 2+ months later and still no response. Perhaps the Merrit manager feels that I will just get used to the phenol spray and my lungs wont mind...? And pls dont tell me that "Oh, someone will be reaching out to me soon to address my concerns..." May I say again, politely but firmly, this is woefully inadequate at this point. I am asking you, as the 'concerned' owner, to handle this and show me that I am a valued member! In closing, please remember that Merrit Gyms exist because of the members...It is obvious that you are hemmoraging members....But I remain loyal, I workout 4-5x a week, and pay for my fiance also, who rarely works out anymore. As a former Bally Total Fitness employee of 15+ years, I have seen when can happen when members are mistreated, ignored, and taken for granted. As you can see, even a corporation that had 350+ gyms/affiliates nationwide can disappear when its members are mistreated. In case you are unaware, the last Bally Total Fitness Center closed down about 2 years ago in NYC. You have my name, I am quite certain that you can reach out to me. Thank you for your time Sir.
Thanks for the feedback Jury. We spoke to our manager Melissa and she apologizes for not getting back to you. She will contact you today. We typically use the sprayer you are referring to at night once the club closes, but after your feedback discovered a team members was using it once a week on Tuesdays. We have spoken to that team member and that will not happen again. We do use, and will continue to use an Protexus electrostatic sprayer during the day when the club is open. The tabs inside are PURTABS 334mg (ESPT334MG). These EPA registered tablets dissolve quickly in water to form a sanitizing solution that is NSF D2 certified safe for contact surfaces with no rinsing required. To your point in this review we are " hemorrhaging members", we do not have the usage to warrant us opening 24 hours at this time.
Fantastic experience: I joined one month ago and this gym is fabulous. It’s sparking clean, the staff is wonderful, and the service is great. There’s nothing to complain about. This is definitely the best gym in town. 10/10 recommend.
Thanks for the fantastic review Chelsea. We are so happy to hear you are enjoying your memberships. If you need any assistance the next time you visit. Please see our manager Melissa.
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