HOTWORX - Baton Rouge, LA (Highland at LSU Avenue)

Negative experience: This company makes it hard to cancel your account. After many calls and certified letters sent (per instructions from the manger), the card is still getting charged.

Positive experience: Great concept for working out but this location is the pitts. Staff very nice and cordial. The problem is other things like doors that are hard to open and close and they screetch and the sauna temperature takes a while to get to 125 degrees. How do I know this? I'm a Sweat Everywhere member. Sauna 4 takes it to get to #8 in Hot Warrior class to even be close to 125 degrees. Cycle room, if you are the first one of the day, it literally takes about 2 rotations to even begin to see 120 degrees. Other HW gyms get to 125 degrees before the first cycle class ends. Just not right here. Needs some serious maintenance issues. The temp and doors are the ABSOLUTE worse. Be aware....it's very small with no place to sit and put cycle shoes on unless you go to the front area. No benches to be found bc of the smallness. Be prepared to get close and personal as you pass others down the hall or you switch out with others bt classes. This location should do better after this review.

Fantastic experience: Best place ever!

Fantastic experience: Megan was super friendly and helpful!

Fantastic experience: Amazing experience!! The girls working here will make you feel so welcomed, and this gym is the best for losing weight, toning, and creating a healthy lifestyle!

Fantastic experience: My favorite workout. I look forward to the intense cycle and yoga sessions. It feels great to sweat it out. The location is convenient and I love the staff!

Fantastic experience: great gym, employees are really friendly and helpful! thank you to megan for going above and beyond

Fantastic experience: LOVE THIS PLACE I LOST 20 POUNDS!

Fantastic experience: Very nice gym!

Fantastic experience: My experience at this Hotworx was a 10/10! Megan was a great help getting me all set up!

Fantastic experience: Great experience! Thank you to Megan!

Negative experience: Not a fan

Fantastic experience: Love it here! Staff is friendly, I can always find a session available around my schedule, they keep the place clean and functional for CrossFit. Often running promos, perks, and charity drives. Smaller than some other studios but I’m very happy at this location!

Fantastic experience: I have enjoyed becoming a member at hotworx! Staff is very friendly and facility is always clean and it’s very easy to schedule classes.

Fantastic experience: Just took a tour and the staff was great, loved the hot blast!

Fantastic experience: Great , very nice great workout and not feel judged

Fantastic experience: Love Hotworx so much, this Lsu location is great! It is must try gym, I have never felt better about myself, and Hotworx makes working out easy and fun! They hold lots of specials and deals all throughout the year. Though it’s not huge, it comes with great staff! They know everyone by name and are always helping out with anything you need. You would be a fool to not join Hotworx!

Fantastic experience: I absolutely LOVE this studio! The workouts are great, the area is always super clean, and the staff is amazing! Brandi, Kalie, and Ethan are all so personable and informative! I’ve been a member for about two months now and looking forward to many more!!

Fantastic experience: Great place to work out

Fantastic experience: Fletcher and team are the best!! Super accommodating and great atmosphere inside the studio.

Negative experience: they never answer.

Fantastic experience: I had my free session on Wednesday and loved it! The people who work there are energized, informative & welcoming. What else would you want from staff? I signed up before I left & i’m so excited to see how this goes!

Fantastic experience: Had a great time at the studio today! The staff were super friendly and the workouts were intense! I also like how isolated you are during your workout; they really take Covid safety measures seriously! I felt great after my workout and already can’t wait to go in again!

Fantastic experience: Positive: Professionalism , Quality Facility is great and perfect for working out while social distancing!!

Fantastic experience: This place is really awesome. I did the first day I trial and i was hooked. I honestly did not want to pay for a gym membership anywhere but i felt like this place was worth it. The benefits you get here you won't be able to get at any other gym. It not only helps you with your goals for weight and for strength but it helps detoxify you mentally and physically. It has helped me with pains that i have had for a long time and the more I go there the better i feel. Honestly it's worth it. Yes it's a little expensive but its price what it's worth. So i hope anyone who reads consider trying it. Don't be afraid come out your comfort zone it will be worth it. I would post a picture but I am at work typing this because I see they didn't have to many reviews and one review falsely accused them of being, "horrible" which they are not.

Fantastic experience: Facility is great and perfect for working out while social distancing!!

Fantastic experience: Unfortunately I had to move, so I canceled my membership but Fletcher (the owner) was really easy to work with. Most gyms try to haggle and make it difficult to cancel but Hotworx understands that customer service goes a long way. The facility was great and I felt so refreshed and energized after my workouts. I would definitely recommend this place based on the customer service alone.

Positive experience: Very pleasant

Negative experience: This place is beyond horrible!! I originally started with this in August! I was told upon signing a membership i would be able to go to another location that would open that had a shower. That was a lie i get two bank chargers from two hotworx.. the new owner says the person wasn’t supposed to do this and still had access to his computers.. on top of this the manager at this time has no type of understanding.. she no longer works there.. i talk to another manger and say i want to cancel she says fine your eligible for cancellation i get a charge again next month.. training of employees and polices is horrible.. never again!!!

Negative experience: I paid for my membership from May-August I just got charged another fee for monthly charge and it is December I have not even lived in Baton Rouge since August. I cancelled because I was moving and they still charged me for 2 more months after I paid 90 dollars to cancel. This place is NOT worth all this money and I believe is taking money from people. I will be reporting this to my bank. I do not even think they deserve one star

Fantastic experience: Best work out and great way to sweat

Fantastic experience: Perfect place to get in shape! Taylor showed me around and I got to do a free session before signing up. Just go in and try it, you'll be hooked. I didn't know I could burn more calories at Hotworx in 15 minutes than I would in a 1 hour workout. Love it!

Fantastic experience: Awesome! Open 24 hours so I can exercise on my time. Staff gives great suggestions on classes to get the workout I’m looking for.

Fantastic experience: Never thought I would enjoy working out in 100 degrees, but it was pretty awesome...worked up a great sweat. I felt so refreshed after my class. It was a nice change from my boring gym routine and I burned a ton of calories.

Fantastic experience: Best work out and great way to sweat