Chesterfield Family YMCA

Negative experience: Why on earth would you put a window in a women’s changing/ locker room? Do the men’s have that? That just screams inappropriate. The locker rooms are god awful and there is no privacy for children or elderly unless you lock yourself in a tiny changing room. The rows of lockers was way better. Really starting to not like this setup. Also when ARE the pools open? It’s almost call ahead and check because they never are open at all.

Fantastic experience: The people are so friendly and helpful. The pool is one of the best around and always clean. The lifeguards are attentive and awesome!

Negative experience: Usually I don't write reviews. But unfortunately, the quality of this Y has gone down significantly after 2018-2019. I've been coming here since 2002. After COVID, they have no adult-sized basketballs to check out, no free towels, a couple of the drinking fountains are broken/taste funny, and the gym is NEVER available for basketball because pickleball players are always using it. Also the swim trunk drying machine used to always break for months in the men's locker room. The membership prices have increased as well, so I just feel like it's almost not worth it anymore.

Fantastic experience: Great place to workout!

Negative experience: Not sure who chose the plans of the women’s locker room but curious why 20 bathrooms are necessary? I feel like I’m in elementary gym class… open room with hardly any lockers and definitely no privacy. Again what man decided on this arrangement. Any chance you could get new show heads so shampoo comes out of my hair. Maybe someone in administration should try the women’s locker room experience. Open changing area, try to find a locker and don’t forget a shower with no pressure. Agree or disagree with this assessment. Extremely disappointed!

Fantastic experience: Great place. It would only be greater if they can extend the hours on saturday and sunday so we could play pickleball. Because right now there are only times to play during office hours

Fantastic experience: Great YMCA. They even have free coffee in the mornings.

Fantastic experience: Chesterfield y is the best and the staff is very friendly and helpful and helped me figure things out on my y app and got it working and if looking for a gym to go to Chesterfield y is the best place to go to and they have a lot of group classes and excellent exercise equipment, I love the experience and my membership I have at the y if looking for a gym chesterfield y is the best

Negative experience: They have swimming lessons for kids and seniors during peak hours every day during which they close most of the lanes and close the general swimming area. I'm handicapped and just need to walk in the pool to help my pain, but the swim instructors kick everyone out of the general area. I was then in a swim lane and they put up a sign to close it down and kicked me out of there I only joined the Y so I could use the pool and lately I never can. Very disappointing as I though they would cater to disabled people more.

Fantastic experience: I like going to the YMCA because it gives me the option to swim from time to time in addition to working out. The people here are friendly and the gym never seems to be very crowded at the times that I go(which is currently anywhere between 1pm to 4pm)

Fantastic experience: A perfect place for fitness and relaxation. It offwrs everything that a gym does and a lot more with huge swimming pool, sauna, sports courts, walking space and much more. You can even take private or group sessions and classes to learn any sports. They offer a variety of combinations to choose from. The staff is very well spoken and always ready to help. You need a membership to access the resources but they give you a guest pass that can be used twice without paying which is great to experience whatever this place has to offer.

Fantastic experience: The Chesterfield Y is the best! I’ve been a member for over 20 years. Great programs, friendly and helpful staff and challenging classes. Keep up the great work.

Positive experience: It’s kind of bad because they never clean the floor of the basketball. It’s very slippery

Fantastic experience: Place is extremely clean and the staff is very respectful to everybody

Fantastic experience: The teachers for the exercise classes are knowledgeable and great at making a community. There is a wide variety of equipment. The pool is a great way to unwind.

Fantastic experience: I absolutely love this gym! The location is awesome and the atmosphere is terrific. Special shout-out to Judy, she's so kind!

Fantastic experience: I really enjoy the Aquacise classes! A special thank you to Joan Devine and Debby Price for teaching Aquacise this summer. Their willingness to share their time with us is greatly appreciated!

Fantastic experience: Great variety in designing intense workouts in a motivating environment"

Fantastic experience: Great facility! Something for everyone, and the instructors are the best. Friendly, caring staff…

Negative experience: I don’t like to be critical, but I feel the men’s locker room facility needs better attention. The floor in the shower area is not clean, too many soap dispensers are empty too often, and there is frequently a foul odor in the area of the toilet. It was never this way before COVID. I hope more attention can be given to the locker room soon.

Positive experience: YMCA is a great thing. Chesterfield's smells foul even unhealthy around steam room. Actual slime on locker room floor. 1 experience won't be back.

Fantastic experience: Martha is great and love her Silver Sneakers class

Fantastic experience: Martha has encouraged and inspired me since personal training and then in strength training class. Her coaching also helps me prevent injuries. She knows the art of gentle but firm persuasion! God bless her!

Negative experience: Had to cancel a compromised credit card which my Y membership happened to be billed to. Eight days later required to pay a $25 service charge for this (versus the monthly $50) which is Tony Soprano level extortion. This on top of the unfortunate decision to continue to offer kids a summer “camp” even though development across the street eliminated the outdoor area needed to stage one. Resulting in adults being booted out of the gym and pool areas during most of daytime hours all summer, as the facility was converted into a giant inside day care facility. And miscellaneous deterioration of services, Covid as an excuse to no longer have towels for instance. Called at quits after almost 30 years of membership and will look elsewhere.

Fantastic experience: Everybody that works there that I have talked to is nice. They have been very helpful. I love that the classes are included in the monthly fee! Wish I had time to go to more of them.

Fantastic experience: The place has everything for a healthy lifestyle...

Fantastic experience: The Chesterfield YMCA is a great facility. The building is well laid out with numerous areas to work out in and even has a theater for plays. This YMCA staff is friendly and helpful. They also have many classes for young kids, teenagers, adults, and seniors. We really enjoy this facility.

Fantastic experience: Would highly recommend this gym

Negative experience: Lazy employees that kick customers out 15-20 mins before their official closing hours. A female staff even started to clear program areas like 30 mins prior on workday nights, so she can get off early I reckon. Is this a type of false advertising about their business hours?

Negative experience: Terrible day camp supervision. I made the mistake of trusting them with my child this summer. Look at any other summer camp besides this one.

Fantastic experience: Great gym; drop in every time I'm in town. Coaches are really attentive and the facilities are excellent

Fantastic experience: Everyone sticks to their workout routines and are very friendly. Would highly recommend this gym

Fantastic experience: Great coaches and staff. Classes change daily and are upbeat and energetic A place where everyone knows your name …cheers! Best workouts I have ever done in 40 years of working out.

Fantastic experience: First of all this location is huge! It has a massive indoor swimming pool that accommodates a variety of classes and options at the same time, incredible support programs for people going through Parkinson's or Cancer as well as summer camps, workout facilities and even an amphitheater!

Fantastic experience: Caring. friendly staff.

Positive experience: I love the Y, friendly, good classes, multi generational members, personal service!

Fantastic experience: i am grateful and appreciative of the west county ymca every time i use it. the pool is the best public pool in the area and the other facilities are always just what i need. recent renovations are very nice, as well. Thanks for everything especially during covid era.

Fantastic experience: Just joined the Y this year. I try to workout there at least 3 times each week, mostly the spinning and strength training classes. All of the instructors are great...very helpful and positive. It is hard to know what to do during covid, but I feel that the Y is doing a good job.

Negative experience: I agree with Shobby who posted earlier as well as well DW. They don't greet you when you walk in. And if they do greet you they tell you to Hurry Up. The custodians come into the locker room and rush you out of there when the place is about to close - Yelling "loudly" 10 min were closing : 5 min were closing. And finally were Close get out. Not to mention they start cleaning the locker room 15 minutes before closing. I'm putting my pants on and there is a mop by my foot. One time I'm walking out and this one guy who is always running behind is changing his clothes in the lobby because they forced him out so quick - I'm not making this up. Greg has no respect for the members and lacks empathy. After yelling from the custodians in locker room the executive director of the place (not joking - you would think he had better things to do) comes into the locker room 3 min after closing time to tell people quit talking and to hurry up that the Y is closed. Blame is at the top not Greg,(even though he comes off arrogant) people above him are running the show. I cancelled my membership. I urge people to join The Lodge of Des Peres or Jewish Community Center of Chesterfield (membership prices are around the same as the Y) - both places are run the right way and they show humility and respect to the members. They also give you a 15 min grace period to get out of there establishment after closing time. Best thing no yelling in the locker rooms- they announce closing times over an intercom. The YMCA is just badly run and it's ashame because they have a nice facility (there steam room is awesome) but there hospitality is horrible.

Negative experience: The mens locker room needs to be upkept and cleaned better , has been dirty when used . Also, the front desk staff is not friendly , no one speaks , it would be nice if the staff welcomed you at some point or said goodbye or thank you , during numerous visits. I’ve come in many times and has been this way last several months.

Negative experience: Front desk lady used harsh and rude tone while we were at the door entering 1hr prior to closing, I don’t know where the usual pleasant employee were but there is appropriate ways to communicate. Wish I could speak to customers like that at my work! Noticed she locked the door behind us too, guess she’ has to peel out early on a Saturday afternoon!

Negative experience: I have been going to this Y for 15 years. I have made a lot of friends with members and employees, past and present. it all started with the Covid19 .I run on the treadmill usually 2 times a week. I have asthma and have to use the inhaler on a regular basis when i run. Couple of members may have complained when my mask dropped down to my nose. I was made aware of this situation twice on same day. I quit running and started to walk with the mask on as to comply with the regulations. I got an email from Greg Davenport (employee at the Y) scolding me that i was not responsible enough with my mask. In the same email, he asked me to consider being one of the board directors and to donate money to the Y. I never replied back. 2 months later, i receive another email From Greg, this time sending me a picture of his newly born Daughter and asking me for donations again. When i inquired about this employee Greg, I was told by several other employees at the Y that Greg is a decent guy but very I'll tempered and very defensive. I never replied to him again. Last week, i was joking with an employee ( i have known her for years ) to fix the entrance (pot holes) to the Y with her own money as her husband has a very decent job.. Today , when i walked in this morning i kidded with her that why did she not fix the lot over the weekend. She knows we kid around a lot and asked me to put it on a piece of paper. I wrote (fix the damn parkin lot) and we all laughed. WOW!!!! To my utmost surprise and dismay i received another scolding and threating email from This employee Greg that he would not stand for any DEROGATORY comment from me and that it might be related to Covid 19 incident. I guess he is implying that i maybe upset about his email from summer. I assure you that it was a joke between 2 friends and nothing more. This employee Greg Davenport is not fit to be an employee in a customer relation environment as shown by his behavior. I have been a member for 15 years and i have not once had a problem or been DISRESPECTFUL to any employee or member. I have donated thousands of $$$$ to the Y causes and have helped numerous handicapped employees which Y has employed over the years. I AM TOTALLY DISSAPOINTED IN GREG DAVENPORT.

Fantastic experience: Staff is so friendly! Love the free child care while I work out (on new machines!). Swim lessons are fantastic!

Fantastic experience: The Chesterfield YMCA is a great place to volunteer. The front desk, greeting customers is a wonderful way to learn all about the Y!

Fantastic experience: Great place for family - kids sports, fitness, swimming.... I love the staff - very friendly. Always with a smile

Fantastic experience: My family has been using the Chesterfield Y since moving to St. Louis, 17 years ago. My wife and I learned ballroom dancing there, my kids participated in many sports. We have made so many great memories there! It is exciting to see the new equipment and facility upgrades. The staff is great and it has a dynamic membership community. Highly recommend.

Fantastic experience: I have been a member for many years and what keeps me loyal is the friendly staff, the clean facilities, the interesting range of classes, and the wonderful pool. The Y has also recently created an app that makes accessing schedules and facility information very user friendly - Love the Y! So glad we have one in Chesterfield.

Fantastic experience: Increasing in numbers of cardio machines really helps members to follow their schedule as planned. My wife is pregnant and she felling so comfortable during every visit to this fecility. - Prabhu Thiyagarajan

Fantastic experience: The Chesterfield Family Y has just upgraded their fitness equipment - check out the new weight room; fantastic new free weights and machines. A great staff and programs to meet the needs of all ages in the family.

Fantastic experience: I absolutely love the YMCA. Staff are so friendly and helpful. I am able to take classes (water and land) that best suit what I need. I could not ask for a better place to improve my health and fitness. There is a real sense of community. I had several members reach out to me on my first day in aquacize. They even invited me to lunch. Thanks, Lisa Kendall

Fantastic experience: If I could I would rate the Chesterfield Family YMCA with 10 STARS!! I have belonged to other YMCA's in the past and this YMCA is by far superior to the others. It is has the most friendly, knowledgeable and experienced staff bar non!! I would like to thank them for all the help my family has received. Cheers!!

Fantastic experience: I love this y, it has the best body pump instructors by far and it’s not too big! Everyone is so nice!

Fantastic experience: This is a really nice Y. It's big in size with a variety of amenities for members to take advantage of. The theatre is unique to this Y, and very nice. Highly recommend checking this place out if you live or work in the Chesterfield area.

Fantastic experience: I love working out at the Y. The instructors are very motivating and friendly!

Fantastic experience: The YMCA in Chesterfield is a for sure a family YMCA, the staff is awesome and very friendly and kind. They put the customers first and go above and to higher heights to make us want to return their for any service. I really appreciate the kindness and unity towards people they make me feel so wonderful and so concern about your health and your image that you are trying to project. They make you feel welcome once you come in at the customer service desk, second if you are lost in the gym they help you to the fullness, to your expectations and if you dont want help they dont keep walking around bothering you, they give you space and many people want to be themselves instead of people on them minute by minute. Thanks allot for space, quiet, happiness, joy, peace.

Fantastic experience: Early Childhood Education Center: By far the best experience I've ever had with child care! I will never take any of my children anywhere else as long as the staff and facility are as wonderful as they are now! My two year old daughter has been here since August and she adores her teachers and classmates. They have an awesome app that gives you real time notifications and pictures of what they're doing throughout the day! HIGHLY RECOMMEND!!

Fantastic experience: always a clean place for a workout, lap lane available in the pool and the friendliest staff at the front desk. Add to that the community help YMCA provides and I am very proud to be a YMCA member

Fantastic experience: The new home gym of the men of Saint Louis Ballet! I absolutely love this place as it offers everything you need need for a healthy lifestyle and some of the kindest staff in all of St. Louis.

Fantastic experience: We have really enjoyed our membership! The facility is clean and staff is helpful! The child watch is a great service!

Fantastic experience: You can't beat the price for the YMCA! Ita a great value for families and we have spent a lot of time there since moving here. Variety in classes and free childcare is a plus! The extra curricular activities are awesome too!

Fantastic experience: Love the pool always clean and the staff is always friendly, love the gym equipment is clean and well maintained

Fantastic experience: Being with Y for an year now is like being part of a big family. Especially with Amy Griffin @ Chesterfield. My Girls really like it, I owe a big thanks to every instructor we've known over past year or so for bringing out the best of swimming techniques and the phenomenal progress my daughters have made over several sessions. Thanks guys for making it work for us.

Fantastic experience: We just joined the Y and this is our primary location. It's a great facility that's always well kept and there's lots of ways to work out and classes. Friendly staff too!

Fantastic experience: Our kids have been in swim lessons since they were 6 months old. Now in elementary school, they continue to progress and are becoming stronger, confident swimmers. The instructors have always been great, and we like the date/time options that are very accommodating to our schedules. Overall, great facility for the whole family.

Fantastic experience: I booked a personal trainer for my 14 year old and asked her to setup specific sets of exercises to help build general strength and that were age appropriate. We are very happy with our trainer and the Y facilities.

Fantastic experience: I use the fitness center, especially the cardio machines. So far, I have been very happy with the cleanliness and upkeep of the machines. The staff -- Tim, Ann, and others -- are friendly and make you feel welcome and at home.

Fantastic experience: I love the people who greet me warmly, like Barb and Chris and Alexis! And they all let me share pix of my precious GRANDchildren

Fantastic experience: This is a great Y. It has been instrumental in helping me maintain my longest streak of consistently working out since structured sports in high school. Everyone there is welcoming, helpful and nice (even more than other local Ys). It is never too crowded, and is always clean. They keep up with replacing worn equipment. The sense of community in the Bodyworks class I attend is a big help to keep me on track with fitness. I also like how the instructor, Denny R., keeps the class challenging and interesting by changing the workouts every time. It's a great bonus that there's a beautiful outdoor trail right behind the Y for short runs when the weather is nice.

Fantastic experience: Great Front Desk staff. Nice upgrades now to the workout facility. Would recommend.

Fantastic experience: The staff at the front desk are so welcoming and friendly . There is a myriad of classes to choose from if you are so inclined . The facility is clean and well supplied with various equipment . I am so happy to be a member!

Fantastic experience: Worth every Single penny I’m a single mother of four and the Ymca Chesterfield help me by providing me and my children with quality care When I needed it the most for all four children and made it possible for me to work I love the director of the early childhood center and the staff thank you so much for making it affordable for me to care for my children by working!!!❤️

Fantastic experience: I just renewed my membership. I had let it lapse & I regret it that. Already signed up the 5 kiddos for basketball!! They are so exited & ask me every day when does practice start? We're going to try baseball & swimming next. I walk the track while the kids are practicing. The Y staff is warm & welcoming. Everyone there goes above and beyond expectations. Sign up today! You won't regret it!!

Fantastic experience: Karen is an excellent and dedicated water exercise instructor. If you are older, Karen is the instructor you will want. Bobbie is a phenomenal personal trainer. She constantly assesses your progress and adjusts your workout accordingly. You are always moving forward towards a goal. Not all trainers are as good Bobbie. If you are not making progress simply ask for a different trainer.

Fantastic experience: This is truly a place where mind, body and spirit come first. The Chesterfield Y caters to the whole body. Much more than swim and gym. Find childcare, inclusion services, summer camps, theatre and so much more. From infants to silver sneakers, there’s something fun for everyone!! Stan

Fantastic experience: I'm excited about the upgrades to the Cardio Rooms and the Weight Room. I'm a bit concerned about the number of recumbent elliptical machines that will be available in the new set up. Previously there were 2 machines. So far during the change over there has only been one machine available and it has been rarely available. Love all of the class offerings and the instructors. Overall your program offerings have been very good. Keep up the good work.

Fantastic experience: I have been doing personal training at the YMCA in Chesterfield MO for several years and have been more than pleased. I have been with my current trainer Bobbie for more than 2 years and I have had wonderful results and plan on continuing as part of my normal weekly activities.

Fantastic experience: I love the Chesterfield Y!! The staff is fantastic, I have been a member For 10 years and have really gotten to feel that this is my extended family. The classes they offer are fantastic and diverse, a little something for everyone. I have made many personal friends as well...Bonus! One of the best things about this organization is they are constantly giving back to the community, helping families in various ways.

Fantastic experience: The Chesterfield YMCA has been a great place to workout for me! The staff has been very friendly and helpful. The different classes I have taken have been fun and provide a good workout. Shout out to Zumba with Eileen!

Fantastic experience: I think that the staff are wonderful at the Y. I enjoy the spinning classes and the various weight training classes. The instructors are fantastic. I feel very much a part of a community. I am disappointed with the new system used for spinning classes. You have to get a pass when you enter the Y and they no longer have a sign up sheet prior to the class.

Fantastic experience: I absolutely love the YMCA. Staff are so friendly and helpful. I am able to take classes (water and land) that best suit what I need. I could not ask for a better place to improve my health and fitness. There is a real sense of community. I had several members reach out to me on my first day in aquacize. They even invited me to lunch. Thanks, Lisa Kendall

Positive experience: good summer camps but no open gym time during the weeks in the winter due to practices

Fantastic experience: I have been a member of Chesterfield Family YMCA for more than 10 years, and this is a wonderful place.

Negative experience: I was hoping that the new price increases under the new Managment was going to create improvements in the form of better equipment, and infrastructure. What I am seeing unfortunately is not the case. On the flip side the staff is very friendly and nice. I dont think that the price increases were necessary. Many families like ours spend over $100 a month between the monthly membership and the classes for the kids.

Positive experience: I love the variety of youth sports, however I wish the coaches were more professional. My son basketball coaches has not attended several games and practices and asks us parents to fill in. If I knew how to coach basketball myself I wouldn’t paid money for someone else to teach him. They also rescheduled several practices on different days when we are unavailable to attend. One practice was even rescheduled to 9-10pm....ridiculous. I wish my son was able to learn during these sessions.

Fantastic experience: Friendly staff. Great location. Lots of awesome classes. Love!!

Fantastic experience: Excellent staff!

Positive experience: Friendly staff is very accommodating. I love the fact that the Chesterfield Family YMCA has no-touch front-door openers for the disabled and those whose hands are full. I especially love Rosemary's Aquacize class. It's perfect for those with joint issues. Wish the pool (81 to 83 degrees F) were warmer, but I treat myself with 10 minutes in the whirlpool to warm up afterward. Andrea Wales

Fantastic experience: We love this place

Fantastic experience: The new home gym of the men of Saint Louis Ballet! I absolutely love this place as it offers everything you need need for a healthy lifestyle and some of the kindest staff in all of St. Louis.

Positive experience: I have been using this Y as my primary water workout provider but I've been forced to go else where. The classes offered on Tuesday and Thursday are nice but too late in the day. The Saturday class was always full but it's been eliminated. I went to the water dance class one afternoon and it was great but again it cuts a chunk out of the work day. The instructor said she'd like to do a morning class so maybe there's a chance it will be moved. The water helps me with my Arthritis and increases my flexibly. I am glad we still have a 530 and 730 am class

Positive experience: Great fellowship and great instructors. I love the vibe and sense of community the Y bring to my family and friends. They offer lots of kids programs and a way for everyone to get involved. I do wish they had more high intensity classes, but I hope those are coming soon!

Positive experience: Staff is friendly! Always greeted with a smile and fresh towels. Locker rooms are clean but really old and needs new lockers and carpet. Workout rooms are cramped and not a lot of treadmills. The pool is OK but needs to be cleaned more often. Expect to be regularly kicked out of your lap lane as they have swimming classes that aren't properly marked on the board.

Fantastic experience: Great place , friendly staff , clean environment

Fantastic experience: Very friendly and clean. Weight room and cardio room are excellent.

Positive experience: Foremost the out front staff is extremely cordial, and will ensure your questions are answered, either by them or other staff members. There is a wide variety of equipment, classes, and programs. The one thing I would like to see is more non sport classes / exercise sessions for youth and teens.

Fantastic experience: Excellent facility, most cheerful staff and well maintained. I would highly recommend

Negative experience: Keep an eye on your billing! We loved the Y summer camps for years! Each year, they'd tell us to get the membership, order camp, then cancel membership after camp. In the past, cancelling never went smoothly but, it eventually got cancelled. Last year, we did the same thing. Only this time, the nice lady's behind the counter didn't process the cancellation when we ordered it at the desk. As you'll notice when you deal with them, they're very likable but usually not well trained nor very familiar with what they're doing back there. It's kind'a cute & folksy until you don't catch the fact that they DIDN'T process your cancellation about a year ago and taking $75 out of your back for the last year (it shows up as "Chesterfield Fami" on the bank statement, not "YMCA", so you may not ID it as the "Y"). So it's like $700- $900 by now. And when you contact them to discuss it, suddenly nobody there has the authority to do anything like that. So far, their best idea is, I think $150 + a few free months of membership...As you see, we DON'T use the Y's facilities so Why would we want that instead of the money that you took. So, after several weeks trying to get the right person to handle this, who is apparently new so they can't contact us (???), they KEEP CHARGING US $75...AGAIN...just days ago! They're well intentioned but DO NOT TRUST their ability to handle your account responsibly. THEN: I got their response below. It's pretty clear by reading it that they either didn't care enough to even read in my post, that we have been reaching out to their office...hounding them for weeks. or, is it that your office tells us repeatedly they're trying to find someone who can help us (while they keep charging us) but that person that they can't find has been Dona Sherwood all this time. Either way, SOOOOOO BAD!

Negative experience: I LOVED my time at this YMCA location, which was from 2016-2018. Always clean, friendly staff, absolutely no complaints! However, I canceled my membership last summer because I moved out of state.... fast forward to May 2019 and I see charges from the Chesterfield YMCA... weird, since I canceled my membership, right? After speaking to the Director, Adrian, I was informed that none of the charges (which has been auto-payed since last summer at $30 per month) could be recouped unless I found the half sheet of paper given to me when I canceled my membership. It’s been a year since I canceled... I have no idea where this little piece of paper would be. I’ve tried to contact Adrian twice, via his email, about this issue. However, I have not received a response. Very disappointing end to a great legacy that I’ve had at the YMCA- thought I was a part of the family!

Fantastic experience: Wonderful staff and facility. Very friendly environment.

Fantastic experience: Excellent resource for gym, preschool, summer camp and community involvement!