Gold's Gym Austin South Central

Fantastic experience: big friendly gym for regular guys, lots of parking, good group classes

Negative experience: This would be the perfect gym if the water situation was fixed. Barely any water comes out of the main water fountain near locker rooms. It's 2024, PLEASE install a filtered water bottle refill station.

Positive experience: I love this gym! I do wish that the staff would replenish the paper towels more often everytime I go in the gym even if it’s at 7 am the towels are empty which means the machines are sweaty & dirty. Other than that it’s a great gym!

Positive experience: Right now the gym stinks armpits, they should send an email to all users and remind them of personal hygiene and use of deodorant

Positive experience: I do like this location and their set up. Just noticed this on the one good hammy curls machine. I couldn't find a contact to email online anywhere. So I'll change this photo and stars when its been corrected.

Positive experience: Small but has enough equipment. They do not have fans facing the treadmill so I would not recommend coming for a run here during the summer. It’s very hot and without a fan, it’s easy to overheat. Update: They allowed the use a cooler room if the main room is too hot. It also got cooler.

Negative experience: ** I have not been paid or compensated for any reviews I post. All reviews are written with what I see and experience. ** Dear Austin community, This review is for Gold’s Gym Ben White location. My initial impressions when I walked up to the building were reminiscent of an old department store. The outside of the building looks like it hasn’t been washed in years. The signage is dull and unimpressive. Walking in, you are greeted by some of the friendliest employees that always have a smile on their face. They truly seem to love chatting with customers about their day. The inside of the gym, at first glance, is decent. It’s quite large for a gym and there seems to be plenty of equipment to use for whatever your goals. Walking around, you see 10+ machines (cardio, weight, etc..) that are broken and not usable. Many of these have been this way for 3+ months now. Many customers have tried contacting local management about this with no replies which makes this reviewer wonder if management even cares. It doesn’t seem so. Going around the gym to inspect each machine is full of disappointment. Rust, cracks, disrepair of many things in this gym. One should be glad gyms aren’t inspected by the health department or this location would shut down immediately. Cleaning supplies like paper towels and disinfectant are a gamble as to whether or not you will have them for the day. The locker rooms are not much better than the rest of the gym. The sauna is constantly broken, it looks as if it hasn’t been cleaned in over a year, and wooden boards are broken. You can feel the bacteria in the air. Which makes you wonder how often the showers and toilets are cleaned (rather seldom from the looks of things). The music being played over the loud speaker is extremely loud and obnoxious. If you can hear it over your own headphones, it’s time to turn it down or off. Customers like to listen to their own music and not be interrupted by whatever they decide to blare that day. Overall this business gets a D- when compared to the other Gold’s gyms in the area. But I hope things do get better here and wish management the best of luck in turning it around. Update 8/8/2024 - The men's sauna still has not been cleaned and machines are all still broken. Update 8/16/2024 - They have a bad habit of not opening up in the mornings and today was no exception. Machines are still broken. Place is still not cleaned or stocked. Attempts to reach out to management has been unsuccessful. Update 10/20/2024 - Since bringing these issues to management’s attention, nothing has been done. The sauna hasn’t been cleaned, most of the same machines are still not working and the music is still deafening. It’s a wonder this place hasn’t been shut down yet. They should count themselves lucky they don’t have to follow Texas health code.

Fantastic experience: I’ve been coming here for about 4 months and it’s my favorite Gold’s by far. The staff is always really nice, the gym is always clean and I feel like this Gold’s has some of the better equipment in town as well. Great layout and never too busy!

Fantastic experience: The layout is good, there's plenty of parking. The crowd isnt obnoxious. The sauna is hot. It's relatively clean. The equipment works fairly well. All around it's a great gym.

Positive experience: I don’t know who these rude staff members are, I never ran into them. Everyone is nice to me. The music is awful. Pleas stop playing it and please turn it down. Others are right. The volume is just obnoxious. This is the only golds in the area with 3 sets 3 different brands of leg machines. All other gyms got rid of the “white” machines. Please hang onto them and keep fixing them. There is a lot of equipment some of which dating back to 1990s on the gym floor. It’s not a bad thing as long as you keep them up. I never ran into a machine I needed that was broken. Wm cannon mopac location, my previous favorite, got all new equipment and bless their hearts the new machines are awful. I can’t get into them I can’t get out of them and they don’t have dampeners so they hurt my joints at the top and bottom of movements. Please please don’t get that equipment brand for this gym. Stick to cybex, hammer strength, life fitness equipment. This gym could be kept up better, it could be a smidge cleaner, it could have water fountains that don’t spew stinky water or at least sell bottled water. It could it could it could. But none of these are deal breakers for me yet. I am camping here for now because no one bothers me at this gym. I get my workout done with no interruptions. The crowd seems mostly harmless. Definitely less crowded than wm cannon and mopac location. The amateurs don’t interrupt the serious folk like they do at wm cannon mopac location. So I appreciate working quietly on my own.

Negative experience: I’ll raise the stars when you get the radio and sound system fixed and the TV monitors working for the Burn classes. Thanks

Positive experience: I like this gym, it's big and has a variety of machines, except that there are 3 or 4 that haven't worked for almost 8 months, but everything is fine.

Negative experience: I really really wish I could put negative stars. I’ve been a member at golds for probably 3 years now. Half way through my membership, raised the price by $10/month. You know that sucked, but choose your battles. Still decided to be a member for another year. When I tell you that I have tried to cancel my membership four times now, I am not even joking. At this point I need to take legal action. Mike the GM is an absolute joke. I’ve been in the service industry for 15 years. Your job is to put out fires. I have spent so much time and money on this it’s insane. I’ve had to cancel my credit card, spoken to lawyers. Do yourself a favor and go to LA fitness. This place will literally rob you.

Fantastic experience: The music was off today. Didn’t have to turn up the volume of my headphones all the way up to still hear that loud music. I know y’all prolly can’t do this on account of some corporate thing but not having to listen to that Mickey Mouse playlist y’all got was amazing. 9.5/10 people be wearing they headphones here anyway and nobody wanna listen to it as loud as y’all play it. Great gym. Great staff too btw.

Positive experience: Equipment is a bit old and crusty. None of the stationary bikes have clips for your feet. They do have a sauna if you’re into that

Positive experience: What ever corporate strategy told you to blast your music full volume is wrong. Everyone in your gym has headphones, and it’s not because they want to hear Americas top 40.

Negative experience: These lyiers will sign you on a 12 month contract that you didn't agree to, scam

Negative experience: Total nonsense of needing proof of residency to use daily pass. Just moved to the area for work… guess Gold’s doesn’t care about gaining more new clients. P.S. To the management - I’d happily pay $15 but that options was not offered at all.

Negative experience: When it 0530 and the gym still isn’t open. Half the parking lot has left and the other half figured they might as well stick around and see what happens. I only use this location once a week but 30 min plus behind schedule is definitely enough for me to cancel my membership. Not the first time this location has open on time.

Fantastic experience: Power went out on Sunday but they still allowed us to workout, we just used phone flash lights. It was cool.

Negative experience: Zero signal in this gym and the WiFi does not ever work. Cant listen to music, text, etc…. Seems like it should be a priority to find a new WiFi provider as there is no cell signal inside the building and getting working WiFi really shouldn’t be a big investment for the gym to fix…

Negative experience: Common for openers to be 20-30 minutes late for opening. Find a different golds if you’re trying to work out before the work day. A manager responded to this saying it is not standard, but every 1/5 business days the opener is way late. Today they are 40 minutes late. This is the standard. One of the other staff are sitting in their car in the lot right now waiting for the person with keys to show up.

Negative experience: Sauna broken again- no heat. Front desk attendant tried to tell me it was fixed and was working, but would take TWO DAYS to heat up....

Negative experience: This is a really sad gym :( Smells like an animal shelter in here, not including the bathrooms. Music is super loud and obtrusive Temperature is not regulated, causing a steamy and humid environment. Employees are friendly but choose to ignore a need for maintenance and cleanliness.

Fantastic experience: This is specifically for personal training / Nick. I came in already familiar with lifting, but I wanted help with form and developing a good routine. I got exactly what I was hoping to get. He took what I said from the very beginning and we hit it hard. The rest of the gym is whatever / typical. But if you’re considering personal training, I would work with the Nick.

Fantastic experience: Staff is friendly. Facility is clean. Gym has lots of equipment and plenty of space. Good layout. The indoor track is a nice touch. Kudos to the female custodian who works weekends. She’s always working diligently and it shows.

Positive experience: Join the modern age and get a filtered water bottle dispenser pls. The fountains occasionally taste like pennies.

Negative experience: There are only 2 things I find very annoying at this place. Seems like almost everyday (around 8a.m.), there is someone with there tripod, video taping their workouts with no regard to the people around them. On Friday, 2/22/23, there were 2 individuals with their tripods recording. Very rude and annoying. I wish that management or front desk would do something about this. The second is that sometimes the music is so loud at 7a.m. that I can't even hear my airpods because of the loud music. The gym has a gym rule sign on the wall but management does not enforce it. Per management, "it is important to strike a balance between allowing members to document their fitness journeys and maintaining a respectful and non disruptive gym environment for others." Why bother having a rules sign (no video taping), if management does not enforce it.

Negative experience: Visited two days ago, looked around by myself, equipment looks great, got pricing info, left. Yesterday morning, I signed up online for a free day pass so I could come in, try it out, then sign up for a membership. I was even getting text messages when I signed up for the free day pass, that they would be expecting me when I arrive. Greeted by a really dense and defensive front desk person named Briana, who kept saying that I was not qualified for free day pass because I’ve already worked out there. I said that’s not possible, and she said “You said you were here yesterday though.” I had to explain multiple times that I came in yesterday, just looked around and left, but she was certain that I must’ve worked out because I was in the system. “The computer says you worked out here yesterday” and when I said that’s not possible unless they’re tracking me without consent, she continue to question me about yesterday’s visit. “You didn’t sign anything?” No I didn’t. “You must’ve scanned the QR code right?” When I said, no again, she took the sign with the QR code, spun it around and asked me again, “You didn’t scan this?”I even showed her the text I got one when I signed up for the free day pass this morning and she ignored it and said that’s not actually a person who’s texting me. I started to lose my patience because I was trying to sign up and she could not get over her own ego. When I pointed it out to her that if she wanted to figure out why I had an account, all she had to do was ask if I signed up for anything online at Gold‘s gym, which I did. For a free day pass before I was going to sign up for a membership. What a big waste of time, her explaining again and again and again why she was questioning me as she did, with her constantly interrupting me, telling me that I’m not letting her finish, and in general giving me one of the worst customer experiences I’ve ever had. No volunteered apology, just tons of defensiveness. I was so angry, I left, drove to the closest gym, LA Fitness, worked out there for free and signed up for their membership that day. Gold Gym, work on your front desk. Maybe you’ll sign up more people that way. Briana, you need better customer training.

Fantastic experience: One of my fav golds in town. I prefer a grungy gym over a pretty new one though! If you want weights that have a resume, this is the golds for you.

Negative experience: Overall I like this gym. But I wish it was open later and they didn't kick you out by flashing lights at you, often before actual closing time

Fantastic experience: Everyone is friendly and the equipment is always clean. The trainers are great and the people will help you if you ask

Fantastic experience: This is a great gym, facility is nice, it’s never overwhelmingly busy, and the staff is always friendly. The equipment variety is nice, and all of the other members seem friendly, but don’t interact much with you. It’s everything I could ask for in a gym.

Positive experience: It’s a good commercial gym. Internet connectivity, like the other user posted, is terrible so definitely have music downloaded on your phone. Good range of equipment and plenty of squat racks and space to deadlift. The gym is clean enough, especially for a gold’s. Peak times get a little crazy, but I usually go around lunch hours and never have to wait for equipment. Four stars just for internet connectivity issues.

Fantastic experience: This gym has a special environment, amazing staff, and a beautiful community. Even if I were to move farther away, this is the gym I’d go to.

Negative experience: I canceled my membership because for 3 months they couldn't seem to get their act together and fix the sauna in the men's locker room. this is the main reason why I joined

Positive experience: Best Golds in the area, but it’s still Globo-Gym

Positive experience: As far as weight lifting goes, great gym. Just don’t use a bench under a vent or you’ll see the gross dirty vents

Negative experience: MUSIC IS WAY TOO LOUD!! TREADMILLS POORLY CARED FOR. This is the 4th gym I’ve been to in Austin and I’ve never experienced a gym with music this loud, unless you have noise canceling earbuds good luck trying to hear your own music, you’ll still hear their music even when yours is on max volume. (UPDATE I BOUGHT $300 NOISE CANCELING EARBUDS AND STILL HEAR THE MUSIC OVER MINE.) For the same price of $35-40, I’d recommend the LA Fitness down the road. If you’re looking for something cheaper with even more amenities go to 24 hour fitness for only $17 a month. Above all, Fitness Connection is the best for the variety of equipment and only costing $10 a month but sadly they only have North Locations. I do not recommend Golds, they do not have enough benches, you won’t get one during peak hours. The saunas also do not get hot enough (CURRENTLY BROKEN). The internet in the gym almost never works and there is practically zero service in there. Really disappointed for how much I pay for this place. Update: Yall need to look around and see 90% of people have their own music in and couldn’t care less about y’all’s ‘environment’ or whatever, no one cares about y’all’s music, please turn it down to where at least ANC earbuds will work.

Fantastic experience: Repair was executed 9/23 AC works! I have been waiting since last May 2023 to work out in the movie room. AC has been broken since then. It is now still broken and it is just a few days till August starts. Every time I ask at the desk they say it’s going to happen in a few days, but it never does. This sucks.

Negative experience: UPDATE: The internet issues continue to plague this gym. As my original review states, you’ll find the internet connectivity is reliable near the front desk. My word of advice: download your music playlists before you get here to workout. Still keeping 1 star rating. Also, I’ve noticed blue tape on one of the mirrors near the squat racks that has been there for weeks because one of the mirrors cracked. At this rate, I’m starting to think that will be a permanent new “decoration”, because I’ve seen no signs that it’s being attended to by maintenance staff or outside contractors. Some equipment also is difficult to adjust due to, what I presume is, rust or aging hinges. One example: The Eagle(?) chest fly / rear delt combo machine’s seat little yellow rod for the seat is so difficult to pull out without some force. The gym management should at least take a clipboard and note the state of each machine in the central area to see if things are degrading or missing weight labels / something else. And lastly: while the gym manager, Mychal, did respond to my review, he never reached out to me on the phone. I do want to state that it’s not all doom-and-gloom with this gym: it’s perfectly fine if you want to go, get a workout in, and leave. The front desk, despite what others may say, are friendly and helpful. ORIGINAL REVIEW: My 1-star rating is not due to equipment variety or the gym as a whole, but it’s due to issues with this gym’s top-level managers. This Gold’s Gym seems to consistently cycle through general managers like they’re seasonal workers. One month, you’ll have one general manager, the next, it’s someone different. Regardless, the one pattern I’ve experienced time and time again is that the gym’s general managers (not the assistant-level management) will NEVER respond to your email inquiries. EVER. They’re remarkably absent from everything. The other issue: I’ve repeatedly asked the front desk if the internet connectivity issues in this gym will be addressed. It has been almost a year since I first brought this up to their attention, and the internet is as garbage as the day I asked. You will not have a reliable internet connection near the dumbbell area. At best, maybe near the front desk is where it’s most reliable, and even there, it’s shoddy. Upgrading your internet equipment shouldn’t be such an inconvenience—LA Fitness across the road has reliably great internet everywhere in their facilities, so this lack of want to fix this issue is most definitely a deliberate choice borne of pure laziness. It’s been close to a year already, c’mon. If the current GM of this gym is reading this, please don’t reply to my review with needing to “disconnect and reconnect to the gym WiFi network and agree to the terms” nonsense. Just get your ISP to come in to fix and upgrade the internet service in the gym, please. If the issues I brought up are addressed and fixed, then I’ll readjust my rating up accordingly.

Fantastic experience: Great place to workout at, the personal trainers and everyone else I've met so far are very friendly and helpful, they have pretty good equipment.

Fantastic experience: Excellent facility. Glad to be there.

Fantastic experience: I am enjoying my membership and my one on one training with Ty! I love the machines, and the atmosphere is pleasant.

Fantastic experience: Good gym. Has everything that you need. Dumbells up too 150, plenty of cable machines and regular machines. Has a sauna (at least in the men's locker room)

Negative experience: Horrible customer service they continued secretly billing me after canceling my membership for 5 months then hit me with a 150$ "membership bill even though I hadn't been there in almost 6 MONTHS!

Positive experience: It’s a very crowded Golds. Love the equipment and the staff but there is not enough flat benches and squat racks due to the layout. Anytime it’s busy it feels stuffy and not as good as the other locations.

Fantastic experience: Probably the best Golds location in Austin.

Negative experience: The men's sauna has been out for 3 weeks, and it doesn't seem like they really care.

Negative experience: decent gym but WOW is the staff rude!!! People at the front desk completely ignore you to stare at their phone. Super rude, not even a smile or a "hi"

Fantastic experience: Love the atmosphere here. This is an old school gym, def not for everyone, but if you’re looking for serious lifting then this fits the bill

Negative experience: I don't have anything positive to say about this location. Management is severely underwhelming and honestly rude. If you're a morning work out type of person like me, don't go to this gym. It will never be ready by opening. The cleaner for this shift never starts on time nor does he clean. Additionally most of the equipment is breaking down at a concerning rate. The manager will blame it on lack of staff, which they are responsible for. This gym is a waste of money, you'd have a better experience at Planet Fitness.

Positive experience: I’ve been to all the Golds in town and this location has the best layout and equipment. Some of the equipment needs to be replaced, but usually they will tend to it fairly quickly. There is generally a good friendliness to the staff, but some look like they can’t be bothered. Other than that it beats out a lot of places in town especially at the price point.

Fantastic experience: WOW an amazing gym with excellent staff and friendly service. The equipment is great , and helps you accomplish that hard core , beach bod workout you're going for. Easy in and out and clean locker rooms

Negative experience: The staff I super friendly and I like them all. The main issue I have is that they don’t always open when they are supposed to. It is 5:42 in morning and they aren’t open. This is a constant problem that I hope they can fix.

Positive experience: Older equipment, friendly staff. They periodically open 30 or more minutes late. They open on time more than not but it's still annoying when they open late.

Fantastic experience: I've had nothing but good experiences at Gold's on Ben White. It's not fancy, although they have some really advanced systems I've not progressed to yet. It has a large variety of equipment to train all ways. The staff is always friendly and helpful. I had no previous experience with gym workouts and got a trainer from the start: the guided workouts are ideal for me, and I have progressed at a rapid and safe rate, far beyond what I could have done on my own.

Fantastic experience: After a long hiatus, I returned to Golds, and was greeted as though I hadn't left. I had an awesome training session with Tommy Baze, one of the personal trainers and he made me feel comfortable and took time to explain and demonstrate the different machines that i worked out on. Thank you Tommy!

Fantastic experience: The Les Mills group exercise are HEAVEN. The teachers are phenomenal and the group ex room is really big. I belong to Gold's for the instructors, and this location has a great mix of classes. I highly recommend Body Pump, Body Combat, Body Jam, CXWorx, and RPM.

Fantastic experience: I was just in town visiting family and have never been to a Golds before but this specific Golds has a great layout! The factor that had me sold though was the great staff and personal trainers, especially Brittany - so kind and funny! I'll definitely stop by here again next time I visit Austin!

Fantastic experience: I love the open floor layout...they have great equipment all the way around...I thin the staff is fine...I don't really talk to anyone but they seem to have an upbeat and friendly crew.Don't believe all the hype that Gold's gym is full of juiced up meat heads...Yes you do see guys every now and again that can be a bit much but even those guys are really nice and helpful with new exercises that you may want to incorporate into your routine.All in all this is my 2nd favorite gym in Austin.

Fantastic experience: the staff is nice, and its pretty clean. never have had an issue. peek hours it does get really busy!

Negative experience: Extremely rude manager but i love this gym overall l. Unfortunately i didn’t have my correct gym tag but had an active account though a previous phone number that i pay for, in regards to a family member. Not too sure if she wanted to make an example out of me but wouldn’t let me in without paying the guest fee. She could of handled the situation a lot more professionally.

Negative experience: Staff is super friendly minus the GM, Kenneth. That guy needs to eat a Snickers bar or something. It’s no wonder they can’t keep front desk staff.

Negative experience: Been here 3x in the last 2 months and the Wi-Fi does not work at all. When I asked the staff about it, the shrugged and said sorry it never really works. It’s also in an old strip mall so there is 0 cell service. If you want to listen to music, podcasts, text or not miss a phone call, go to any other gym but this one. Embarrassing in 2022

Negative experience: I'll start by saying the staff is very friendly. That's about where it stops. The gym is sporadically not open in the mornings due to employees not showing up (super annoying when you workout early). Equipment is always broken for weeks. The sauna in the men's room is constantly broken. I rarely see equipment being cleaned. The paper towels and disinfectant are constantly out and not restocked. The "Kid's Club" room has been out since 2020 and isn't used for anything. It's all just super frustrating! 12/17/2022 Update The gym hasn’t been open in the morning twice since the initial review was written. Emailed the Manager and still no response. Cleaning equipment still not stocked most of the time and you can tell the night staff doesn’t bother with re-racking the free weights or kettle bells. Equipment still broken for weeks. 05/09/2023 Update The gym hasn’t open twice since my last update. 04/12/2024 Second time in two weeks this gym hasn’t opened. It’s a reoccurring theme with this gym on Fridays.

Fantastic experience: Great gym with open space and plenty of parking .

Negative experience: Total dump. They have a running track but there is no official direction so people are constantly walking/running the opposite direction from each other, walking across the track, leaving weights on the floor of the track. I asked which direction was the "right" direction and front desk didn't know. I asked how many laps for a mile and the front desk didn't know. Smells horrible like b.o. The stationary bike I wanted to use was broken. This place was nice 8 years ago, but now it's a total dump.

Fantastic experience: My favorite golds in Austin. Bright and spacious, plenty of free weights, nice manager who helped me resolve an issue with my previous membership.

Negative experience: This gym looks and smells like a Houston airport terminal. Update: it’s been a month since this review and I have returned. Nothing has changed. Except there’s a nice girl that cleans up, and the Dennis Rodman lookin ah kinda useless.

Negative experience: Cancelled my gym membership on August 31st & they still want to charge me for an extra month because I didn’t cancel by the 25th. Like 6 days makes that big of a difference. Golds should make an exception due to the circumstances. Charging me $40 for a memebership I’m no able to use is crazy.

Negative experience: I came to the gym today around 10:20 and waited the front desk to get checked in. Moments later after looking around I saw the employees wresting and relaxing on the mats. I felt it was too unprofessional to be doing that while being there. To attend the to the customers. Moments later a guy came around and then proceeded into going into the mats and just sitting down and wresting one another.

Negative experience: If you are a women, do NOT join here. Especially if you like to go to the gym to workout in peace. After a while, you’ll start to notice certain male employees are creepy and will begin to make you uncomfortable with their constant attempts at unnecessary conversation as you are simply trying to just scan in and begin your workout. It seems like the manager is not a very good judge of character because they hire such creepy front desk workers and don’t see a problem with how much these men bother the women at this gym. Lately, every time I walked into the gym I felt like a I was walking up to the front desk at a used car lot. I can’t emphasize enough just how extremely unprofessional, inappropriately “friendly”, and annoying certain employees are here. They just can’t seem to control themselves around women. Over the past few months, the front desk workers have made me feel so uncomfortable that I started to dread going to the gym. I cancelled my membership here and already found another gym nearby that is 100 times better. Ladies, take your business elsewhere.

Fantastic experience: Evan is the man! Love this gym

Fantastic experience: If you are a lifter then this gym is for you. This gym has a lot of equipment other gold gym doesn’t have. Really enjoy my visit

Fantastic experience: This location is a bit older but they have a wide variety of equipment. The staff and trainers are also great! Very laid back and nonjudgmental atmosphere.

Fantastic experience: Top tier customer service. A bit busy but this gym is solid

Positive experience: My only complaint is that it always feels like the A/C isn’t on otherwise, tons of equipment and clean environment

Fantastic experience: Good gym overall. Needs more ways to train traps, no trap bars and a lopsided trap machine only.

Fantastic experience: Nice simple location. Nothing fancy

Positive experience: Typical big box gym. Plenty of equipment, clean. Nice staff. The standard of gyms

Positive experience: Nice location and staff, but the place is almost always packed and the placement of the equipment sucks. Always end up hitting my head near the leg curl machines and bleeding atleast once a month.

Positive experience: Great attention and clean installation

Positive experience: My only compliant is lack of punching bag for the regular tier membership. Otherwise, awesome

Fantastic experience: Visited on a couple day passes. Very clean, nice setup, good equipment. I asked about pricing, good price too! If i lived here this would absolutely be my gym.

Fantastic experience: As a longtime customer I give it a 10/10 great friendly staff , cleanest gym in Austin

Fantastic experience: Best Gold's location in Austin. Staff is great too!

Fantastic experience: Solid layout. Typically pretty clean. Usually not packed except for rush hour. Could use an upgrade on cardio equipment but there are plenty of machines and free weights

Fantastic experience: It’s an affordable and functional gym. Yes, it is packed during peak hours, yes it is kinda grimy and yes they could use more 35lbs dumbells, but for price and convenience it works. Crowd is surprisingly nice, not too much grunting, most restack weights and wipe off, and more than half still wearing masks, so kudos to us :-) I recommend!

Fantastic experience: The gym is well maintained and the staff seems really nice. Sometimes locker rooms have that funk but everything was nice most of the patrons were wearing mask and everyone was very respectful. Looking forward to making this my local gym!

Fantastic experience: Love the instructors at this gym! Big shout out to Leslie Chiang and Stephanie Pryor...the best!! ❤️

Fantastic experience: Great gym. Always busy. Great staff. Including personal trainers.

Negative experience: Something is always broken here. Usually it’s multiple things. This place is poorly managed. Closing at 9 on Sundays is way too early. The locker room is in disarray and disgusting. Management has given up on keeping the place maintained.

Negative experience: I had a membership here for a while before the pandemic hit and enjoyed the layout and running cinema. Once the pandemic hit, we were told that our plans would be frozen for six months so that we wouldn't be charged for the months they were closed. I knew my plan was supposed to renew during this six months so I replied to their email update with the request to cancel my membership instead. I received an email back saying that I would have to cancel in person.....while all locations were closed. Ended up paying for extra months until I could go in person to cancel.

Fantastic experience: Love it, they have white machines!!! Plus nobody screams

Positive experience: Really good gym but way too much Facebooking

Fantastic experience: Good spot. Not as new as other location but gets the job done. Easy parking

Negative experience: It's so hot in here. I don't know if it's the air circulation, but prepare to sweat more than normal. It has all of the equipment, but not much room. I prefer free weights, but it's always crowded in that area. I just do cardio.

Negative experience: Great selection and layout but by far the worst smelling gold's I've been to in the area! Smells like my high school football locker room. Muggy funk! Do better please.

Positive experience: Hot, humid, and stinky.