Anytime Fitness, Mayfair - Park Hill

Negative experience: The man working the front today, nov 14, at 15:45, was condescending, rude, essentially calling me a liar within the first 30 seconds of speaking with him. I spent all the time signing up for the free 7 day pass, waited for them to call me back, told them I didn’t need a tour but would like to just try out the gym to decide as I’m looking for a new gym in Denver. The woman on the phone told me I’m fine to come in and try out the gym today (but needed to schedule a tour if I wanted to do the first 7 days free). She did not say that I would need to buy a day pass. I said okay and drove all the way there to run into this employee (there’s no way someone is letting him in management right?) at the front who’s either in an extremely bad mood or wants to lose business by calling me a liar right out the gate and not considering that the calling service may have miscommunicated that to me. Dude, it’s an hour of me working out there, and potentially years of me paying monthly subscription if it’s a good fit, you can’t give a fellow human being the benefit of the doubt or at least have half a brain to see the potential ROI on letting me try the place out for just an hour while your gym is mostly empty? I will definitely never return or let any of my friends try this place without hearing this. Good luck running your business into the ground with employees like this at your front desk…

Fantastic experience: Love this place but hope they get more staff. Also the AC is still broken

Fantastic experience: Love this gym! Training with Christian has been fun and challenging. Both Hunter and Christian are available to answer questions and help work on technique! So glad I joined this gym.

Fantastic experience: all the equipment you need, rarely run into equipment being unavailable. christian is a cool dude and great trainer and makes me want to keep going in and seeing progress.

Fantastic experience: Christian and Holden are always available and extremely helpful!

Positive experience: Helpful staffs and has lots of machines and equipments for a not so busy place for you to get all your workouts in!

Positive experience: Hunter is a very knowledgeable and caring person. He knows what he is doing and develops an appropriate, but challenging training program, for his clients.

Negative experience: This gym is so hot, all the time. I have been considering canceling my membership because I have found I am actively talking myself out of going to the gym because of how uncomfortably hot it is. I walked by their thermostat the other day and noticed that it said it was 79 degrees inside and that the air conditioning was turned off. I think the cooler for the water fountain is also broken because even the water is warm. I have also noticed that their hand sanitizer is always empty and I've never seen towels or cleaners available.

Fantastic experience: great gym, great customer service

Fantastic experience: Hunter is awesome. Always ready to assist in any way. Plenty of space in this gym and has all the equipment needed.

Positive experience: Nice clean gym with helpful staff.

Fantastic experience: I love this gym! It’s very clean, quiet, and never too crowded. It has everything needed for cardio, strength training. Staff are helpful and friendly as well and the 24 hour accessibility is convenient. Nice relaxed and chill vibe at this gym. Highly recommend!

Negative experience: I’ve been coming to this gym for about a month. The A/C is never turned on. It was 80° inside the gym today. Amazing place to lift if you want a heat stroke. There are fans in the gym. They look like they’re from the 1970s. I would be embarrassed to be the owner or an employee of this place. My anytime gym membership gives me access to multiple locations. I can confirm the gym I experienced this at is the Mayfair - Park Hill location on 6005 E Colfax Ave. **Update** I received a call from an employee named Hunter who shared this is the expectation for what a gym member will experience at this location. Hunter informed me the AC unit was on and running properly and stated unfortunately the AC does not have the capacity to keep the gym at cooler temperatures. His resolution was to come back during cooler months or "to go to a different gym" all together.

Fantastic experience: The gym is always clean and well-maintained, has a welcoming atmosphere and never feels too crowded. Christian, my trainer, consistently brings great energy to each session, always coming prepared with challenging and fun workouts that push me to improve. The combination of a positive environment and an excellent trainer makes this gym a standout choice for anyone looking to reach their fitness goals. Highly recommended!

Fantastic experience: My trainer is Christian and he is frigging amazing

Fantastic experience: Christian is a fantastic trainer! Friendly, observant, well-organized, patient and (most importantly for me) encouraging. I’ve been with him once a week for 3 months now and he keeps me motivated every time.

Fantastic experience: Love training at this gym! Have been working with Anaïs for the past 6 months or so. She has been super open to what I want out of my relationship with the gym, and consistently makes adjustments to the program to fit my schedule and my goals. I’m a tennis player, so I was specifically looking for help with my mobility, recovery after matches, and strengthening for injury prevention. With Anaïs’ guidance and her multi-phase programming, I can confidently say that I’m feeling and playing better than ever!

Fantastic experience: Friendly, knowledgeable staff and nice facilities! Solid equipment selection as well.

Fantastic experience: Of all the Anytime Fitnesses I've been to, this one is easily the best. Very clean, new weights and machines, and a nice vending machine with pre-workout drinks and protein shakes/bars. It's going to be difficult to go to other Anytimes now, because this one definitely sets the bar.

Negative experience: I would give 0 stars if it were possible. I trusted the manager/ personal trainer in charge of this building waa honest and ethical. We'd agreed on several training sessions. I paid for half of them up front and then had recurring weekly charges afterwards. I ended the payments from my end when I'd paid out through what we agreed. Then she told me that I owed more money. So I gave a card # and it was then charged for 9 more sessions then I'd ever been told I would be charged. She continuously evaded my question of how much extra had been charged and how many sessions we had left to train together. (It was hard to keep track as I was incredibly ill in the hospital for a month and she spends about a week or two away from the gym every month) After five months I realized that I had to do something myself because my six month pre-paid membership had ended and she never transferred the funds into another 3-6 month contract. I decided to look up how much I'd actually been charged. Instead of the agreement of a little under 700$ for nine sessions of private training. I'd been charged 1200 Dollars for seventeen sessions. I then contacted her asking why there wasn't accountability or answers for where my money was for the hundredth time. (This was a topic I brought up every time I saw her from November till today) I was told that she had chosen to charge me for 14 sessions of training, reaching into my pocket without my consent and paying herself for 5 more sessions then I agreed to. She then proceeded to explain that she was going to give me prorated access to the gym till I move away to Dallas with the remaining balance. It then occurred to me that she had reinstated payments to my account, stolen my money and never answered any of my questions about how many sessions we'd done or how much money needed to be refunded. Her choices to be incredibly deceptive are a profound breach of trust as a client. There's never a reason to deceive someone into paying for training sessions they don't want. What's worse is when I asked for information on who to contact about her unethical behavior, she essentially gave me an email that she will be the only one responding to. I've talked to many clients who have suffered from over charges or surprise fees and took the liberty of contacting the authorities necessary. What's most incredible is that after robbing me, she proceeded to try and evade paying me back the money I never authorized to be charged... Not that most of it was contractually agreed upon anyway ... Fair warning, avoid this gym. The equipment is falling apart, the restrooms all have a leak somewhere in the plumbing. The temperature control of the building is never adequate. Aside from that it's a nice little collection of folks who workout there and I've become close friends with dozens of great people from that gym. It's truly a disappointing situation. Consider yourselves warned

Fantastic experience: Was very clean when I visited. It's obvious that the owners take their responsibility seriously. It's a nice place to work out and a great resource to have locally.

Fantastic experience: Clean facilities, great staff Have trained with Anaïs for over a year now and have loved every minute! She tailored my sessions to my personal goals, as well as concerns about falling into unhealthy habits. She has helped me work on confidence in and out of the gym. Would highly recommend!

Fantastic experience: I’ve been going to this location for the last 3 years and love the space and staff. There are some really quality people who work here who have helped me achieve my fitness goals. Thanks Anais and Hunter!

Fantastic experience: Anais is very knowledgeable of the equipment and which apparatus would best benefit certain needs of its clients. As a senior citizen, knowing what Not to use is more important than ever. Kudos and thanks for the help.

Fantastic experience: Great place and I feel safe here

Negative experience: Super disappointed in my experience. Tried on multiple accounts to set a meeting. Then when we did the guy was too busy with another customer. Was so sad as I was hoping it would workout here. Wouldn't go back.

Negative experience: I’ve been a member of Anytime Fitness for several years and this location’s services have not been great.

Fantastic experience: Anaise and Hunter are stupendous staff. One of the first gyms I’ve been into where I’ve gotten to know the staff because they genuinely make themselves approachable and present.

Fantastic experience: Anytime Fitness is a small, homey, and welcoming gym. It has all the equipment the bigger gyms have, but with a better atmosphere. I really loved Hunter's assessment and exercise suggestions. He is personable and knowledgeable. Definitely recommend.

Positive experience: The staff was very helpful. Tho there was a problem with the app not working for access. I hope gym prices don't get any higher tho.

Fantastic experience: Friendly staff and good equipment selection.

Positive experience: Nice gym but I selected this gym for the hydro massage that didn’t seem to work for me. Maybe because I’m from out of town? Very disappointing

Fantastic experience: AF is big enough to offer all the equipment and space I want for my workouts, but small enough to feel like a neighborhood spot. It’s bright, clean and the staff is friendly. Happy that I joined.

Fantastic experience: Always helpful and caring. Even while I'm healing from oral surgery. They're great.

Fantastic experience: This is a great smaller place not too crowded

Fantastic experience: best anytime in the Denver metro area, in my opinion. Never overcrowded, good variety of equipment, usually cleaner than average, and PARKING!

Positive experience: This is far from the best Anytime Fitness in the area. I was disappointed in the availability of modern machines and the cleanliness. Ìmprovements appear to be in the planning stage so I will update this if I am in the area again.

Negative experience: Very small gym. Gets crowded. Very expensive for what it is. Would NOT recommend.

Fantastic experience: Love the small gym environment, Staff friendly and knowledgeable. Equipment always clean and disinfected.

Positive experience: This is a good gym. It gets a little crowded, even early. I like the bench press options.

Positive experience: They have everything I need in a gym. Small cozy, lots of weights , machines , small studio class room, and lots of cardio machines. They could use a few extra fans in the hot summer heat. A lot of gyms in Denver are really lacking this that I have been to. Not sure if they want people to loose weight by making them sweat extra hard or if they are anti fan? All in all awsome place to work out just bring a nice clean towel and a big bottle of water.

Negative experience: Treadmills keep automatically lowering the speed when trying to run. Kinda BS…

Fantastic experience: Supportive and knowledgeable coaches, clean facility, respectful patrons, never too busy. Monthly body composition scans help track progress. Spin classes on demand are cool too. I really like this gym.

Fantastic experience: Very professional, staff Anais, and friendly and shows trustworthy and knowledgeable about how the body works and knowledgeable about eating and working out to be healthier

Negative experience: Went to meet a manager to talk about their 6 week transformation and never got in the building nor got a response or follow up. Not the type of customer service or management I would want in a gym that I am spending 10+ hours a week in.

Positive experience: I really like this gym. It has the equipment I need and isn't too crowded. The management are friendly and engaged. I wish there was more enforcement of gym etiquette, as there is quite a bit of slamming weights incredibly loudly, grunting, and talking on mobile phones. It's a small space so it can be really disruptive to others. Outside of that, it's a nice, clean, well-lit place.

Fantastic experience: The gym is great! Very clean, with kind staff and members. I never feel like I can’t get on a machine or rack, and that alone makes it awesome. I’ve only been going for a month+, but this gym provides everything I need.

Fantastic experience: One of the top anytime fitness locations in Denver. Good equipment, never that crowded (when I go, at 5 am), pretty clean.

Fantastic experience: Simple, no frills gym with all you need to get a great workout in. Well equipped, clean, a friendly staff, and usually not too crowded.

Fantastic experience: Great smaller gym that actually does a proper fitness assessment when you join and provides useful guidance on your workout and nutrition plan to help you reach your goals (without pressure to buy expensive training sessions). Includes an electronic analysis of body composition and monthly follow ups as part of your membership cost. Favorably Impressed so far

Negative experience: I’ve been coming here almost a month now and the same large smudge on the mirror near the free weights has not been cleaned off. There’s a lot of dust piling up near the treadmills/windows as well. It appears clean but in reality it needs a deep clean and I’m not sure why it’s not done more frequently given it’s flu and Covid season as well. People are breathing all of this in during their workouts. I’m allergic to dust and I’m sure a lot others are as well. I really hope to see improvements soon.

Fantastic experience: Love this place - the gym is small but they have all the equipment I need. The gym is not too busy and I love that the gym operates 24/7. There aren’t doubles of the same equipment but fortunately the turnout is small enough that there really isn’t any competition. I should note that I go to this gym during evening hours.

Positive experience: moved to denver in July and started here at this gym about 3 ish weeks ago; trainers are nice, place is usually clean and people normally clean up the equipment after they use them. it can get pretty crowded after 5 and i usually cant do my workouts, so ive been coming in before work in the mornings and i can get everything done that im able do; bit of a smaller area but still able to do everything; SO far i don’t have any crazy complaints yet.

Positive experience: Like the gym. Looks clean on the surface. However, people work out barefooted, particularly in the purple mat/functional training area. I definitely would prefer not to stretch and/or roll around where people are walking with no shoes and no socks!!!!! Talk about MRSA, fungal infections, and others waiting to happen. That is so very gross. Most gym require at least socks (still gross though) Wish there was a policy not allowing that and further, i wish the staff would say something because I know they saw it.

Fantastic experience: Everything is always clean and the staff is friendly . The best Gym I have ever been so far .

Fantastic experience: Divine is an awesome trainer. Would highly recommend her.

Negative experience: The gym itself is very nice and the people are generally nice and helpful, however there’s had been a few times in which they have tried to charge me extra money for no real reason and then have no explanation as to why I was charged extra. It seems to me that they are trying to capitalize on people not paying attention to the charges associated with their membership.

Negative experience: No running water. Got a great workout in this morning before work just to find out none of the showers work. Going to be a stinky day in the office. Give your members what they pay for please.

Negative experience: This review is strictly on customer service. The facilities looked nice and I am sure it is a decent gym. I called on Friday and spoke with their rep about a 2 month option where I would be paying a bunch a fees. I asked for pricing and she said we could set up an appointment for Monday. Cool works for me. She stated she would talk to the owners about my situation beforehand to see if they would be willing to waive the fees. Monday I go into the location and she has not contacted the owners. I am in the location less than 2 minutes with her giving me all of the pricing options she could have given me over the phone. I then would not have had to waste my time going into the location just to walk back out due to the pricing. All of this could have been handled over the phone.

Fantastic experience: Love this anytime all the time!

Fantastic experience: Matt is great very patience and supportive.

Negative experience: Small, rundown. Worst Anytime I’ve been to.

Fantastic experience: Very clean. Excellent filters.

Fantastic experience: Very friendly staff, always looking out for their people. It's not overly crowed. Good size gym. Recommend anyone that is looking for a good gym for their fitness journey. Or just a good overall gym.

Fantastic experience: Super clean! Amazing staff overall my favorite anytime fitness in Denver.

Fantastic experience: Well maintained gym with a good variety of free weights, barbells, and machines. Good neighborhood vibe and not oversaturated with a million cardio machines.

Fantastic experience: Great clean gym with friendly staff. Free weights and racks. Love getting to come to this gym

Fantastic experience: I’ve had a membership here for over a year now and I’m very happy with this location. The community is respectful and the staff is friendly. The gym itself is almost always in good shape— clean/machines are in good condition!

Fantastic experience: I’ve had a membership here for over a year now and I’m very happy with this location. The community is respectful and the staff is friendly. The gym itself is almost always in good shape— clean/machines are in good condition!

Fantastic experience: This is a little gem of a workout venue. A nice collection of workout equipment, virtual aerobics classes, and spotless bathrooms. I only wish the cubbies to store street clothes were locked. The music played is also a nice eclectic mix, rather than elevator music at some gyms

Fantastic experience: Super nice facility, clean and never packed!

Fantastic experience: Small, but it has just about everything I need. I really like that this location has 3 squat racks. Gets busy at times but it’s never overcrowded like I’ve seen at other gyms. Staff is very friendly and helpful.

Fantastic experience: I love this place. Although I was initially annoyed that you need a key card to enter, it seems that with ubiquitous citywide staffing shortages and the pandemic, these guys were just ahead of their time. I worked out on Christmas, and New Years Eve without feeling bad that staff have to work too. It's open 24-7 with the key card, although staff are physically present parts of most days. The gym itself has almost everything I need, particularly considering its medium size. The parking is easy, and FWIW, there are 2 supermarkets, liquor store, drycleaner, garden center and a few other places within a few blocks. It's super easy to combine the gym with other errands. Highly recommend.

Fantastic experience: Was hesitant to sign up here at first as I am more interested in powerlifting and words like 'fitness' in titles are usually not accommodating. Great staff, clean and friendly. They have two weight racks designated for powerlifting, squat rack and an assisted smith machine. Lots of accessory machines. It is pretty well suited for all your needs. Have yet to run into any issues while performing heavy deadlifts (in the designated area). From 5pm to 7pm is the usual busy hour so I would advise you try to stay away from those times as parking is limited and it can get packed REAL fast. However this place is a true 24hr facility, unlike certain chains that call themselves 24hrs f*tness but close at 10pm... I have literally worked out here at 3am with no issues

Fantastic experience: Great gym. Very clean, polite, and customer friendly. I love that I can go any time I want, especially during the holidays. The gym is small but it has all the equipment I need. Peak times can get a bit full and sometimes it's hard to find a parking spot. That aside it's probably the best gym I've been to. Anytime fitness feels like part of the local community.

Fantastic experience: Matt is a great guy- he is a hands on owner who reaches out to ensure members’ needs are met. Denver is a second home for me so don’t get in as often as I’d like. I’ll be back next week. Can’t wait to get back in..

Fantastic experience: I've been a member since its opening. I cannot express in words how much I LOVE this gym. The staff, cleanliness and equipment are excellent! Matt has been my 'go to'' guy for any inquiries/requests & he always comes to the rescue with answers to my questions! Thank you!!!

Fantastic experience: This is one of the gyms in town. It's ever packed and you rarely have to wait for machines.

Negative experience: They make it as hard as possible to cancel your subscription. 30 days notice and any payments in that period will be charged normally. On top of that an additional fine print buyout fee that was more than I was told it would be in person. Their system requires you to submit an application to quit, one that has no required fields so you can easily fill it out wrong. Conveniently, they have no notification system around this process. If it’s filled out wrong, they won’t let you know. They won’t even let you know it’s been submitted okay. You will have to take it upon yourself to reach out and find out if everything went through. If you don’t then your membership will continue. Pretty shady, I won’t be signing with anytime fitness again

Fantastic experience: The staff is amazing and friendly. The amenities are always clean and spotless, and the equipment is top notch. It's my zen spot.

Fantastic experience: I highly recommend Anytime Fitness Mayfair/Park Hill Denver. Matt - manager, Bailey - trainer, Mike & Kate - owners & staff are always available. All of them genuinely care about their members health & fitness goals. Give this gym a try and I assure you that you’ll feel right at home among friends. Great gym!

Fantastic experience: In my few weeks at Anytime -Mayfair, I have found the facility to be clean, well equipped and safe. I have only ever had very positive interactions with the staff. The group classes are engaging and challenging and always leave me feeling well “worked out”. The trainers always provide insight and advice freely and productively to help keep your fitness goals realistic and obtainable.

Negative experience: Facilities fine, they probably should look at hiring a different Fitness manager or The owners should probably take a look into their own policies. Bad representation, very off-putting

Fantastic experience: Really enjoyed this gym.

Negative experience: DO NOT GET A MEMBERSHIP AT THIS FACILITY. I WASN'T TREATED FAIRLY FOR MY MEDICAL CONDITIONS AS ANOTHER FORMER MEMBER WAS....COLOR LINES

Fantastic experience: My 16 year old son signed up recently but after several weeks was not able to continue due to health issues. The staff at Anytime fitness refunded all the membership fees, kindly wished our son to get well. This is a neighborhood business, with a neighborhood feel and commitment. Thanks so much. We look forward to rejoining down the road!

Fantastic experience: Great facilities. The trainers,Matt,Jared and Mike were professionals and fun. Good solid workout plans.

Fantastic experience: I’ve been doing some group training in the morning with Jared. It has been such a pleasure. What a great kick start to getting back into shape. In a short few weeks I’ve already lost some fat and gained muscle. Plus it’s been fun. I really appreciate all his help and knowledge. Thanks again!

Fantastic experience: I’m a member at AF Park Hill/Mayfair in Denver. The gym is clean, easy to workout at, and overall a great experience.

Fantastic experience: I purchased group training sessions to help build my cardio capacity, which decreased significantly this year. The sessions are taught by the trainers at the gym. Each trainer helps me with my goals and tailors the classes to help me reach my target.

Fantastic experience: Love this gym so much! It's got everything I can possibly need. Only thing is I wish they didn't use ABC Fitness Solutions as their method of collecting payment. I was one day late on my payment because my card had expired and there was a freaking $20 late fee (I only owed $20 in the first place....). Frustrating, but nothing to do with this location. This location is more than great!

Fantastic experience: Best gym I’ve ever been to! Super friendly staff, clean facility, and lots of equipment to pick from.

Fantastic experience: Awesome gym. Very clean. Great people!

Negative experience: Mike the owner of Anytime Fitness has been blatantly avoiding me in regards to giving me my refund for the challenge that was canceled due to the 1st covid shut down. The story line of his amongst staff members has consistently changed. When confronted about the refund that was promised to me he claims that it can't be done or decides to avoid me completely. Setting up meeting times and not showing up, setting up phone calls and nothing. Very poor customer service at this facility. I will be filing legal action against this company for with holding my money and not making good on the services redenderd.

Negative experience: Terrible ownership hospitality for the customer is non existent.

Fantastic experience: within the past year, i have lived on both coasts and have now moved to denver. in all my gym experiences, this spot has by far been the best. had wonderful conversation with the owner as i decided to sign up, all my questions were answered, and super friendly trainers. to top it all off, this gym has been the cleanest, tidiest space i've worked out in; weights get re-racked and they frequently sanitize the whole space. there's truly a sense of pride & respect that trickles down from the owners, to the coaches, to all the members.

Fantastic experience: Very clean and never packed. Perfect place to workout especially with concerns of COVID. Glad I made the switch!

Fantastic experience: Kate and Mike were polite and cordial. Matt was very helpful during our one on one session

Fantastic experience: I love this place.. have everything

Fantastic experience: I love my gym. No matter what state I'm in they are there for me!!!!