Patrick Henry Family YMCA

Positive experience: Plenty to do and plenty of nice people to do it with! Love the facility, classes, instructors.

Fantastic experience: Staff is awesome!!! Helpful and caring and professional.

Fantastic experience: A great place for everyone in the family!

Fantastic experience: Very helpful, friendly, and welcoming

Fantastic experience: PH YMCA is the best in the area. I’ve gone to several and PH is the best. They repair their equipment quickly, they keep it clean, and they’re staff is always friendly and eager to help you.

Fantastic experience: Patrick Henry Family YMCA offers good coach, assistant coach/helpers and safe place with well-scheduled facility management. Generally user friendly environment and the users are mostly self restricted. Nice.

Fantastic experience: Friendly staff and skillful instructors

Fantastic experience: The group exercise classes are great! Best instructors and members at our Y!

Fantastic experience: I knew that this would be the place for my Granddaughter to learn how to swim. During her 1st session, she had to get use to being alone in the water floating with her float. Later that day, she was at the pool in the deep end swimming effortlessly. The Y does not pressure you to join or pressure you to learn a new activity. The Y is there for all to have fun. That’s exactly what my Granddaughter did

Negative experience: Now listen the gym part is very nice good equipment and overall a nice experience BUT me and my friend have been experiencing vary targeting and the pool and me and my friend will get told we’re doing something wrong every day we don’t argue back we will listen and fix are “mistake” but they will keep hammering us until we leave

Fantastic experience: The fitness class teachers are top notch, the child care providers and all of the staff at Patrick Henry YMCA are so kind and caring! There is a great variety of classes, the facility always feels clean, and my whole family is able to enjoy our time when we are there.

Positive experience: It's a good family YMCA. It has a good soccer program in the spring. Good pool and sauna. The only thing is the size of the weight room. There just aren't enough benches and squat racks. On really busy days it can be annoying. Could be more bench presses.

Fantastic experience: Friendly and helpful staff, facility is always clean and neat

Fantastic experience: Charvay is the light of Patrick Henry, YMCA. She is very welcoming, also was extremely helpful to my children and I. We came to this location for the in-person portion of my CPR training. Thanks to Charvay, plus the Child Watch staff, my children stated “this was the best day of my life.”❤️

Positive experience: My only recommendation for improvement is for it to be bigger - more space for exercise equipment as it gets very crowded.

Fantastic experience: The YMCA is always a place where you feel comfortable joining any class. It is welcoming and encouraging to all ages to participate and be part of the group!

Negative experience: Keep your kids away from the swim classes. They don't keep the same instructors every week. There is no way that a toddler can build a relationship with a different person every week.

Fantastic experience: We love the Patrick Henry YMCA. We typically go to exercise classes four to five times a week. The walking track is fabulous as is the pool. Very well appointed weight room. Super clean and the staff is very friendly.

Fantastic experience: Good place

Fantastic experience: Thank you for reaching out! What I love most about your programs and activities is the diverse range you offer. From challenging workouts to fun classes, there's always something exciting to look forward to. Keep up the fantastic work! I also want to express my appreciation for the incredibly friendly and welcoming staff at your gym. Their warmth and kindness truly enhance the overall experience and make every visit enjoyable. Thank you for fostering such a positive environment!

Fantastic experience: Patrick Henry pool so friendly!!

Fantastic experience: Nice friendly atmosphere.

Fantastic experience: While the facility itself is excellent, and the staff is friendly and welcoming, I CANNOT say enough good about Marlo my personal trainer at the Y. Marlo is not only knowledgeable, but listens and was able to easily adapt and develop a workout routine that did not worsen my long term injuries and helped me meet my goals. I HIGHLY recommend not only the Y BUT working with Marlo!

Fantastic experience: I love the friendly, welcoming atmosphere at the Patrick Henry YMCA.

Positive experience: Variety of equipment and very friendly front desk staff. Limited hours and lack of communication about hour changes online and through app are disappointing.

Fantastic experience: The Y in Ashland is a 10/10. The staff is very welcoming and friendly. The equipment is very well maintained. I would recommend to anyone!

Positive experience: Decent facility and exercise equipment. It could have a bit more stuff though. I can see where they might need to expand the fitness center in the coming years. Only 2 squat racks and 2 bench press benches. One is usually open to use though. The bench press benches are too close together. There should be more equipment for the price. I only go because some relatives go there. They also failed to update that childcare would close early on Halloween causing the same relatives to waste a drive.

Fantastic experience: Excellent

Fantastic experience: Getlat place to workout

Fantastic experience: A nice place.

Fantastic experience: Very friendly facility and absolutely love the sauna

Fantastic experience: Great staff! Great focus on teamwork and inclusion!

Fantastic experience: Friendly, clean, supportive and always a happy place.

Fantastic experience: We love the YMCA in the Richmond area, but especially love the Patrick Henry location!

Negative experience: The basketball courts are always being reserved for stuff. It's hard to come during a time when they're actually open.

Fantastic experience: I love going to the Y. I have loads of fun everytime I go from working out to playing basketball. My kids enjoy going to their own area to hangout with friends and play games.

Fantastic experience: This Y has a pool and a track. Every staff member has been amazing. My favorite location.

Negative experience: At 4:25pm on 3/4/23, I was getting my daughter out of the pool, I witnessed a young man, in his twenties and clearly mentally disturbed, attempt to assault an older man. The older man went to the front desk to inform the employee, a short-haired white lady. Instead of addressing the issue, she went in to chat with the person, calling him 'Mathew'. This neglect of duty was particularly concerning as there was a sign on the door warning against pouring water onto the electric rocks in the sauna. As a woman working as a paralegal at a law firm, I am familiar with liabilities and how lawsuits occur, and I felt compelled to leave some feedback on the situation.

Fantastic experience: I actually haven't attended a single class or program. I just enjoy the gym itself. It has enough weights, benches, and exercise equipment so that I'm rarely waiting on equipment.

Fantastic experience: We had our first baby swim lessons here with our little one. Very easy to sign up and everybody was very friendly.

Positive experience: There is no camera at the parking lot and people's car being broken into and stolen their belongings. I just lost my wallet and a lot of items, plus I have to get my windows fixed out of pocket.

Negative experience: the yoga instructors are qualified and every class has been a great experience. Bathing suits and a plastic floor make the sauna reek of chlorine and petroleum, it’s trash, don’t bother.

Fantastic experience: Staff in reception was very friendly and waiting to help.. Relatively small YMCA but equipped with some work out machines which are not available in others

Fantastic experience: My favorite part it’s child watch I’m a stay home mom so when I went to the gym and I can leave my kids for a hour it’s really glorious. The girls ( babysitting) are very nice , patient and kind. I also like the classes that with the membership are very affordable. And The Whole staff are very nice .

Fantastic experience: Great facilities-- always clean and well kept, with up to date equipment. Everyone is friendly and courteous. This is a great environment for every member of the family for exercise and keeping fit.

Fantastic experience: I love my local Y! The staff is friendly, welcoming, and helpful in all situations. It's a clean, safe place for me to exercise at a reasonable price. With the availability of the pool and special machines like the Nu-step it helps even those with less ability to get good exercise.

Fantastic experience: We loved using the pool and the sauna. The employees at the front desk were extremely kind and helpful, assisting us in setting up our new family membership. The lifeguard was also very friendly and helped my daughters feel at ease when performing the swim test. The Patrick Henry Y seems to be a gold mine of wonderful employees!

Fantastic experience: An excellent gym

Fantastic experience: I want to know how much is training to lose weight loss

Fantastic experience: Friendly staff and great happy place to be at. We love it!

Fantastic experience: Friendly staff, clean facility, never seems crowded. Lots of options for every level of exercise

Fantastic experience: Patrick Henry YMCA is intentional about including folks from all backgrounds and neighborhoods, creating a place where people can interact and build relationships across cultures and classes.

Fantastic experience: Great facility, knowledgeable and committed staff. Variety of fitness classes and machines to develop your own healthy lifestyle plan.

Fantastic experience: This place is our home away from home. The staff makes this place extraordinary. Yanna, Sandra, Ashlynn, Erin, Britney, Denice, Jessica and Mr. Ray make this place special. We have to move way in three years…we will weep only cause of this place.

Fantastic experience: Always a safe, comfortable space to feel healthy and be a part of your community. My entire family loves the PH YMCA.

Fantastic experience: The camp is amazing My niece goes there and her favorite activity is Challenge Court and her favorite counselors are Mr. Liam and Mr. Ray. She's going to go back next year for sure.

Fantastic experience: Consulting with a personal fitness trainer enhanced my gym experience tremendously. I have been working with Mackenzie for over 3 months and continue to be motivated and progress each week. While I have achieved my initial goal and returned to short leisure runs, it is exciting to feel good again.

Fantastic experience: I Truly enjoy being a member of the Y , I also coached Baskeball there for 4 years ,3 years with the boys and 1 year with 11&12 year old girls 2 champions lol , I truly enjoy the great parents who were willing to assist and feeling safe to know your kids are also there and protected , from my experience .

Positive experience: Good equipment , nice sauna ... the pool is weird as the gangster rap music they were playing had many f""" words as well as M F words , the creepiest thing was camp counselors danced as the little camp kids absorbed the music. Some camp counselors look about 15 as one threw a kid in the pool like he was a basketball.. music can be enjoyed by all types in your home but to force kids to hear this is creepy. I can't help to wonder why they still keep the.name as a "Christian" organization as there is nothing Christian about this place. Good prices and lots to do will help me to forget about the music they force on the young 4 to 8 year old campers, but I can assure you I would never recommend their camp unless it was a camp for dogs but even then I would worry.

Negative experience: I don’t what facility these other people are going to but my experience was awful. Three weeks after joining found a kid videoing me while I was trying weights. Have seen multiple kids ridiculing heavier people working out and staff sees it, does nothing about it. Not interested in paying monthly to be ridiculed and recorded by teens.

Fantastic experience: The people at Patrick Henry Family YMCA are most helpful and courteous. They always make you feel welcome and do whatever possible to make your experience positive.

Fantastic experience: Great YMCA. Large facility with lots of equipment, indoor walking/running track. Classes for every fitness level. Everything is clean and the staff is amazing.

Fantastic experience: Excellent! Love the swim instructor for children! The gym is well equipped and not overly crowded. The staff is very helpful and polite. I especially love the staff in child care and swim lessons!

Fantastic experience: I primarily utilize the swimming pool that offers water aerobics classes each day of the week. But I have friends who are dedicated to various classes, yin yoga, synergy, spin classes, pickleball, you name it. The staff is always friendly and receptive to suggestions or concerns. In other words, I am a very happy member of the YMCA family and hope to begin swim classes with my 3 year old granddaughter.

Fantastic experience: It is a spacious facility offering lots of fitness activities to keep returning too. Pool, huge fitness center, child care, basketball gym, and indoor track as well as activity rooms. It is a clean well run facility, friendly staff and lots of open hours.

Fantastic experience: What a fantastic YMCA! Helpful and friendlhy staff. Great equipment. Excellent facilities. Ultra clean and well cared for. Many wonderful classes to choose from any day and time of the week.

Fantastic experience: Love the staff and the teachers, they always go above and beyond.

Fantastic experience: Love the zumba classes in the gym. Like that they are 1 hour instead of just 30 min.

Fantastic experience: I love it! Everything is perfect. From the staff to the environment! Everything is perfection. Keep up the great work!!

Fantastic experience: Great facility — we really enjoy the pool, as it’s clean and safe. The staff are friendly and helpful.

Fantastic experience: I like that the Patrick Henry YMCA has taken so many precautions to allow me to come back to the gym so I can continue on my weight loss journey. I see cleaning/sanitizing and safety measures being taken every time I come to the building. Despite all of the extra work for the staff, they continue to smile behind their masks and greet me each time. I appreciate all of their hard work.

Fantastic experience: Was soo awesome to walk in and see so much more equipment open and accessible. how you didn’t just listen to our suggestions but immediately acted on it. Just an amazing team and family I’m soo proud to be a part of! That’s why I love the y it’s a family like no other, and you won’t find in any other gym ❤️

Negative experience: I’ve always wanted a membership at the Y and now I’m an adult and have to kids and wanted to get back into shape. Well we went today after getting a membership last night and they will not watch my kids because of Covid. They will not watch my almost 2 year old and my 4 month old. They will only watch kids 2 and older who are potty trained. I understand having a limit on kids in the child watch area but why an age limit. Why am I gonna pay $78 a month to have to go and also pay for a babysitter so I can work out. Beyond upset. We cancelled our membership.

Fantastic experience: The customer services from the beginning to the end was phenomenal. My son and I was greeted accordingly and the staff members answered every question. After we joined, we walked around and every staff acknowledged us. Truly the best experience I have had in along time. The mission statement on the wall, captured me heart for I knew I was in the right place.

Fantastic experience: A wonderful friendly facility with something for the whole family's fitness needs. A well-equipped gym, a elevated track above an indoor volleyball court and clean indoor swimming pool. Are you kidding me, this is nirvana. Plenty of parking and outdoor recreational areas as a bonus. Loving getting back into fitness. Thank you YMCA.

Positive experience: Clean and workers are friendly

Fantastic experience: The staff, ALL OF THEM , are friendly and very helpful.

Positive experience: I love it at the 'Y' , like being with family!!

Fantastic experience: Friendly atmosphere with lots of options.

Fantastic experience: This Y is always in top notch shape, very, very clean at all times. The staff is always there if there is anything you may require. The equipment is always is proper condition.

Negative experience: Every time I went everything was closed except for basketball court and swimming pool but the basketball court is only open for like 2 hours on parts of the day so I really think that it’s a super unorganized gym i would recommend American family

Fantastic experience: Wonderful staff and great equipment for workout! The fitness staff spent a lot of quality tine showing me through the cardio equipment. The leadership at this branch is top notch and dedicated to serving all people in Hanover County.

Fantastic experience: Best gym and community programs in Hanover county. Staff is amazing and supportive. I love going to the gym. Walking through the doors I totally feel at home. Otha and other staff members are knowlegable and very helpful in the gym. Keep up the good work Patrick Henry YMCA!!!

Fantastic experience: I've been working out at the Patrick Henry YMCA for going on two years now, and it has been an awesome experience. With help from DJ, Jake, Kenny, Lisa, and the other supportive and knowledgeable trainers, I've gotten a lot fitter and stronger, and I feel much better about myself. The fitness room is extremely well equipped, and the new rubber floors are a big improvement. I've also met a lot of great people who, like me, hit the gym as often as they can. I think that the YMCA is an invaluable community service, especially for stressed-out college students.

Fantastic experience: I have been a member of the YMCA for close to 45 years. My dad, Charles R. Ward, was a member of the downtown Y on Franklin for as long as I can remember. He would take us girls, there were 4 of us daughters, with him when he played handball and we pretty much had free run of the facility. It was great fun. Dad was the East Coast Handball Champion for a few years; can't quite remember how many. Anyways, Eventually I joined on my own and have been a member ever since. It is part of my life and daily routine. Hard to get the day started without a trip to the Y. They have so much to offer for everyone at every walk of life. Obviously, I love and believe in the Y.

Fantastic experience: Great for the whole family.

Fantastic experience: Machines

Fantastic experience: Great place to work out! Such a huge variety of weights, equipment, and classes. The staff are so friendly and helpful.

Negative experience: Today was the first day of summer camp at this YMCA!!! Dropped my son off for the bus to pick up all the kids.... I get back there to the school where they will be getting dropped back off and my son wasn’t on the bus!!! They left my son at the there at the YMCA!!! Are you kidding me?!?!? Hello!! That’s my child!! How are y’all so family place and forget to make sure all the children are back on the bus!!!! This place is ridiculous!!!! Beyond mad!!! Piss poor of these people!! And all they can say is I’m so sorry!!!! NO! I don’t want your sorry! You don’t do that to anyone!!!!!!!

Fantastic experience: The PH Y is awesome! There is so much to choose from and all are welcomed. I have taken swimming lessons (finally) and Zumba classes, and TRX classes, and Body Pump classes, and Barre classes, and Pound classes. I've learned that my body can do far more than I ever thought it could! I even tried tai chi but I moved too fast so clearly I am a work in progress. I can't say enough about the positive environment from the clean facilities to the staff that greet everyone as they enter and exit. Keep up the great work!!!!

Fantastic experience: Made sleeping at night for my sons effortlessly. They enjoyed everyday. Worth every dollar. The staff is very caring, joyful staff. Love the sensory room. They made sure sunblock and bug spray was applied and made sure the kids stay safe. Also they taught my kids how to swim with confidence.

Fantastic experience: Great equipment, clean, superior staff, and a friendly environment.

Positive experience: Decent gym, plenty of work out space, equipment and a pool/sauna/hottub.

Positive experience: Love my YMCA. Staff is always friendly and professional. Basketball gym should have some supervision though. Some bullying

Negative experience: So I went to this location today at 4pm and Lawrence the black guy, at the front desk does not know the definition of customer service. I was not allowed access with my family because the computer would not process my card. I asked were there alternatives, and he replied pay all the fees was the only option. I had to pay the late fee or not be allowed in, I refused to pay late fee as it was not my fault. Lawrence said only Jennifer can remove the late and she is not here. On the other note a lady comes by, no card to swipe, as she left it in the car was allowed access no issues. I am confused... but I thought this place was to exemplify love as Christ did...ULTIMATE FAIL!

Fantastic experience: Super place! Staff is friendly and helpful. Enjoy water classes and pickle ball.

Negative experience: CUSTOMER SERVICE IS POOR!! I CALLED TO INQUIRE ABOUT SOME SHOES THAT MY SON LEFT THERE LAST WEEK. NO ONE WOULD GO AND CHECK TO SEE IF IT WAS IN LOST AND FOUND "THERE NEW POLICY" THAT IS POOR CUSTOMER SERVICE!! TIME TO LOOK FOR ANOTHER GYM WITH BETTER CUSTOMER SERVICE!!!