Village Fitness Medford
Information about Village Fitness Medford
Opening hours
- Monday: 4:30 AM – 9:00 PM
- Tuesday: 4:30 AM – 9:00 PM
- Wednesday: 4:30 AM – 9:00 PM
- Thursday: 4:30 AM – 9:00 PM
- Friday: 4:30 AM – 9:00 PM
- Saturday: 8:00 AM – 8:00 PM
- Sunday: 8:00 AM – 8:00 PM
Our comment from FitFit United States about Village Fitness Medford:
Village Fitness in Medford is a welcoming and clean gym that emphasizes both physical and mental health for its members. The friendly and attentive staff are always ready to assist, creating a supportive atmosphere for everyone. This gym offers an extensive range of high-quality equipment, including plenty of cardio machines, weights, and areas for specialized training such as crossfit and boxing, making it suitable for all fitness levels.
Members appreciate the gym's cleanliness and the maintenance of equipment, with many noting the excellent condition of the machines. Despite some reports of overcrowding during peak hours, the majority of users find it to be a pleasant space where they can workout at their own pace without drama.
While many have enjoyed various amenities, such as the sauna and group classes, some users expressed concerns over the closure of the pool and limitations on certain facilities. Recently, the management has undergone changes, enhancing the gym's overall environment and addressing members' concerns. Members have also noted improvements in the locker room facilities.
Overall, Village Fitness offers great value, a sense of community, and a supportive environment that encourages healthy lifestyles. It’s a highly recommended destination for those seeking to elevate their fitness journey.
Village Fitness Medford: Opinions
Fantastic experience: I'm really impressed with village fitness! The staff is warm and always ready to help. The gym is always spotless which is a huge plus. Everyone can work out at their own pace in a relaxed drama free atmosphere. At 66 I find it to be great for both my mental and physical health. Come check it out you'll enjoy it.
Positive experience: Update: A lot has changed and there's no pool. I think it's a better atmosphere but I had to quit.
Ash,Thank you for the review. Village Fitness is under all new management as well as 90% new staff as of January 2023. We hope you are still a member with us and have seen the great changes taking place recently. If not we would personally like to invite you in to meet the new management, voice any concerns and give you a managers special for your membership.
Fantastic experience: Best gym I’ve ever been a member of. There is an abundance of cardio machines, plenty of weights, room for cross fit, and polymetric training, boxing, etc…most everything piece of equipment is new and I have never seen a piece of equipment out of order or broken. Staff is amazing, friendly, gives free advice and training tips. Very reasonable priced, open most of the day. Seldom packed.
Fantastic experience: I love this gym. Friendly staff , very clean. Good variety of workout Equipment.
Fantastic experience: best club in town, Michael, zeke, Joan all r great people to work with helpfull . club is always clean .I highly recommend this club to be with.
Fantastic experience: The machines are very good, very nice. The staff is always friendly and never fails to greet me.
Negative experience: Classes were nice but the gym manager wasn't true to his word about waiving the annual maintenance fee. Too bad.
Fantastic experience: Good sized gym, great staff, lots of weight and cardio machines, lots of free weights, a large room for classes and heavy bags, a speed bag and more weights, has a sauna and steam room.
Fantastic experience: I am 65 years young and joined Village Fitness the middle of February 2024 because I am a diabetic and wanted to address my health issue. i go to their classes and workout on their gym equipment 5 days a week and sometimes twice a day when I'm in town. It is truly a family atmosphere. I have lost 20 lbs in 4 months, my pains in my body are gone, I have so much more energy, and I sleep great at night. I have gotten tips of what to eat for nutrition and drinking a lot of water. Protein and Fiber is a lot of foods I have been consuming and never get hungry. My husband saw my changes to my body starting and he joined Village Fitness a month after I joined. I have never done weight lifting but the classes stress that and it works. My body is getting more firm by adding weights to my dance classes. The instructors are awesome. Zeke, Michael, and Joan have been great to the members and always accessible. My husband and I highly recommend joining Village Fitness in Medford Oregon. If you do the work, you will see positive results with your body to become healthier.
Positive experience: The layout of the gym is really nice, its easy to find the equipment you want. The machines are also high quality. The staff is very nice and supportive!
Negative experience: They keep the sauna wayy too hot, so it breaks down a lot. I’ve seen it as hot as 210. Would be cool if they could keep it closer to 160-170. Free membership with Allcare tho and it’s clean and has a good variety of equipment and spaces. Some of the shower heads are busted in the women’s shower area, but in general it’s a good experience when it’s not super busy. Won’t have OHP for much longer so I’ll be switching when it runs out.
Fantastic experience: Looks good I think I'll be joining up.
Negative experience: Lousy management.
Fantastic experience: I was pleasantly surprised when I went to use the Hoist machines today and noticed that they had replaced the cracked and fraying seats and seat backs. I feel appreciated when a gym takes care of the equipment. Also, this gym is always very clean. Thank you VF.
Positive experience: I love coming here, nice and clean. Everyone is super nice and helpful BUT the reason I joined was for the steam room and sauna. Been going there almost 6 months and steam room has never worked and sauna is not working alot. Always says under repair. If it wasn't for this, I would have given a 5 star
Positive experience: Would be five stars, but my friend who works out tuesdays/thursdays/sundays wants me to say its too crowded.
Positive experience: Definitely would be five stars, but my other friend who works out Tuesdays/thursdays/Sundays who is really attractive says it’s too crowded
Fantastic experience: I gave this gym 5 stars because Joan from Hawaii has made this gym feel like a community! She brought the aloha with her. Honestly, I have never felt that before at any gym. Love the community vibes. We are so desperately needing to get back to that! And the rest of the team are very friendly and professional. :)
Fantastic experience: Village Fitness is the best!! I recommend my gym to people all the time, not only for the great variety of equipment and convenient location of the gym but all of the members I’ve met have been super kind & respectful, there’s definitely a really sweet sense of community here <3 Everyone is friendly & you get to know people :) The staff here is incredibly kind and knowledgeable!! Always a kind greet at the door, always there to help & always working hard ❤️ I’m currently taking Training sessions with Joan & Carlee, they’re both SUPER wonderful I can see that they’re truly invested in the health and wellbeing of myself and all Village fitness goers!! Highly recommend.
Fantastic experience: Great gym! Friendly staff!
Negative experience: Over charged me on my account and never refunded me. I let them know several times and they would always tell me the same thing.
Fantastic experience: great gym with plenty of equipment! I also love the staff, and I am greeted every time I come in!!
Fantastic experience: Great gym. New management is great and I’m very impressed with how they have turned things around over the last year. They have new equipment and I like the direction they are going in.
Fantastic experience: I know the GM personally which gives me even more reason to rave about Village Fitness! The gym facility maintenance is superb & all the staff leads are incredibly personable & genuinely care about your experience and success journey while you’re there. Additionally, it feels like family and a true place to belong I haven’t been as proactive with my health until I began my health journey with Village Fitness so I highly recommend you join VF today! Below are some results of my training in just over ONE month of being on a training program with VF. (Weight loss, more arm definition).
Fantastic experience: Overall, this has been my home gym for the last 10 years. Over the last year i have switched to a few different gyms to check them out. Village is by far the best value for a gym you will find in the Valley. It's not over crowded at any time of the day, mostly updated equipment, upholstery is constantly replaced as it cracks. Polite and knowledgeable staff, and the personal trainers are some of the best if not the best in the valley! The GM is working hard to keep this place afloat for the owners. It went through a dark period in the last few years, but the new management is fixing what they can as fast as they can. If you went here previously and had a bad experience give it a try again! I guarantee it's 1000x better!
Negative experience: Cancelled my membership back in June. They kept charging membership fees to my bank and have thus far racked up almost $250 dollars. I've complained and requested my money back multiple times. I was told 5-10 business days to get my money back. It's now been upwards of 18 days. The owner can't be bothered to check his messages or return my calls. Lets see if he gives a damn about reviews. My money - which is again $250 - says probably not.
Fantastic experience: When you walk into village fitness you are always greeted with a smile, equipment is top of the line and more abundant then other gyms in the valley with equipment and almost always available. The friendly staff goes above and beyond to assist you in anyway possible. I have belonged to 3 other gyms and visted 6 total and this is by far the best for the pricing.. The personal trainers at the Village are top notch and extremely knowledgeable. I am so glad my husband and I came back to village it definitely feels like home gym to us!
Fantastic experience: I was in the neighborhood and stopped by Village Fitness to check out the facility. I was welcomed by Nick who proceeded to present me with a very thorough run down on the array of workout gear, with special attention to the gear that I have used in the past in other gyms. The array of equipment was certainly better than I've seen in past gyms I've experienced. Also he showed me all other major areas of the facility. We then discussed cost of membership and basic rules/procedures, etc. and I walked out the door as a newly enrolled gym member.
Fantastic experience: We are looking for a gym yo join and this looks like a nice place Will update when we decide
Negative experience: It’s been over a month the steam room not working I’ve been told the staff they don’t care. I was wondering beside dusting and vacuuming the floor all they care about I Send the email to Village Jim, I haven’t got any response to my complaint
Positive experience: Great facilities. Really friendly staff. Big sauna.
Fantastic experience: There has been a consistent effort to both improve the gym environment and to maintain the equipment over the past year. Most notable is the gym staffs’ approachability and their desire to maintain a clean and welcoming environment. I certainly appreciate the level of cleanliness that is now maintained.
Positive experience: me gustaria que este lugar tuviera un horario mas flexible. Lo ideal es que estuviera abierto hasta las 10 pm
eunice, Lamentamos que nuestro horario no coincida con sus necesidades actualmente. Pero tenga la seguridad de que estamos trabajando para ampliar nuestro horario. Tenemos mucho en nuestro plato como nueva administración. Estamos trabajando en todos los asuntos del gimnasio lo más rápido posible y el horario extendido es una de esas cosas para las que estamos haciendo un plan. Agradecemos su lealtad y esperamos verlos pronto.
Negative experience: Spa and pool broken. Pool has been for probably a year or more. Spa who knows. Getting frustrating.
We understand your frustrations for the pool and sauna. Unfortunately the pool is gone forever, this was a business decision that had to be made for the well being of the gym. Our steam room and suana are VERY close to completion, we are just putting some finishing touches to the area and will be making an announcement in the VERY near future. We appreciate and thank you for your loyalty.
Fantastic experience: Nice facilities, friendly staff.
Fantastic experience: After going to the Cinemark in Hillsboro near Portland, I realized how grateful I am to have the heated seat option at Tinseltown!
Fantastic experience: I was in town for about a week. This is my choice of the gyms in Medford. Staff were excellent great place to work out.️♀️
Negative experience: Dirty gym. Pool has been closed since I started my membership. Old equipment wouldn't waste my money much better gyms around town.
Angelina,We are sorry you feel that way. With new management comes new policies and standard operating procedures so that our staff can best serve our members . If you want to come back to Village Fitness we would be happy to sit down and talk with you about our policies set in place for a better understanding of the direction the gym is moving and our requirements for respecting our staff who are working hard to improve each members experience every time they come to the facility . Incase you were unaware the pool is no longer here and the area is being converted into a new and functional fitness space that our members will be able to enjoy in the near future. Our cleaning staff has doubled and improved since January of 2023, and is working 7 days a week to ensure that our gym cleanliness is top notch. Our management is and will remain open to speak to any member about any concerns they may have. We have a 0 tolerance policy for mistreatment and disrespect towards our staff who work hard 7 days a way to serve our members.
Fantastic experience: New management has cleaned up the bathroom facilities - the men's locker room is a vast improvement from the beginning of December.
Dave,Thank you for taking the time to leave us a review! We're glad to hear that you've noticed the improvements we've made to our facilities. Our new management team has been working hard to ensure that all areas of the gym are clean and well-maintained. We appreciate your feedback and hope to continue making positive changes for our members. Thank you for choosing Village Fitness and we look forward to seeing you again soon!
Fantastic experience: Came from out of town looking for a gym with massages for a band I’m managing. Mike was super kind and helpful with everything and very accommodating to us! Thanks again Mike!! - Alexandra & Xandria
Fantastic experience: I don't understand all the 4 stars? I go back to the 24 hour fitnes gym 20 years ago, and this is the nicest GYM I have ever workout in! it's a beautiful atmosphere, clean, and nice people working there, best gym in Medford.
Logan,Thank you for the kind words. We are working hard to make Village Fitness the premiere fitness club in the valley!
Fantastic experience: Very nice gym. Super clean and super it. Great variety of people here as well. The staff is great, they had me by first name within my second visit.
Samuel,Thank you so much for your kind words. Our members are the best part of the Village. We look forward to seeing you around and thank you again!
Positive experience: It's not a bad gym. Has everything you need to get a great workout. Visiting from Keizer and had a real good workout will be coming back to work out as long as I am here in Medford. Great gym ️♂️
Saul,Thank you for taking the time to share your positive experience at Village Fitness! We're thrilled to hear that you found everything you needed to have a great workout, and that you plan on returning during your stay in the area. Our team is committed to providing a welcoming and well-equipped facility for all of our members and guests, and we're glad that you enjoyed your visit. We hope to see you again soon for another great workout!
Fantastic experience: This my favorite gym! I've been coming here for years and endured many changes along the way. They've really stepped it up with the cleanliness. Cleanliness matters a lot to me, and thus gym is clean. I love the variety and quality of machines and weights they have. The staff is friendly. No complaints here.
Dixie,Thank you for taking the time to leave us a positive review! We're glad to hear that you've been enjoying your time at Village Fitness for years and that you've noticed the improvements we've made to the cleanliness of our gym. We strive to provide a wide variety of high-quality equipment to meet the needs of all our members, and we're glad to hear that you've found it to your liking. Our staff is committed to providing excellent customer service and we're glad to hear that you've had a positive experience with them. Thank you again for your support and we look forward to seeing you soon!
Negative experience: Been at this gym for a long time. It has had many owners over the past. Was a 24 hour, International Fitness, OZ fitness and now Village Fitness. They use to be bigger and kept the place up but kept making the place smaller and smaller. Things are falling apart and no cleaning of anything. Lockers falling apart and off the walls. They just closed their pool. Covered it with concrete. I did like the gym and put up with a lot but management was super rude to Super Trainer and right in front of me to let him go. So time to look for a new gym. This place needs reset. I would look for a different place if you are researching gyms
James,We understand your frustrations of all of the happenings to this gym over the years. Covid really hurt everyone nationwide, and gyms were one of those types of businesses that had to follow STRICT guidelines to even keep our doors open. During that time we did experience a high turnover of staff and management.In the last 3 months we have gained a WHOLE NEW management team who is working diligently to make sure we are the cleanest gym around as well as making all of the appropriate fixes to equipment and locker rooms. As well as a whole new management team we have 90% new staff who we have working 7 days a week to make sure that the standers of our valued members are upkept.We encourage you to drop by and see the fantastic changes we have been making at the Village. We are taking this company to new heights and would love you to be apart of it. If you do happen to stop by and check it out, ask for Joe or Zeke. We would be happy to give you a tour, talk about all the great things we have planned and would be happy to give you a special managers discount.
Fantastic experience: My favorite club in Medford. Nice new equipment and people who care to make sure your workouts matter. It's more than a place to do cardio and weights. It's a place to learn how to make the most of those precious few moments we have. Joan and Zeke have really made a difference and turned the club around in the past 6 months. The club is definitely evolving but in the right direction.
Fantastic experience: I absolutely LOVE this gym! The staff, the layout, the amenities, EVERYTHING! My trainer Nicole is amazing and the whole staff is super friendly and helpful. 10/10 recommend if you’re looking for a great environment and workout.
Nicole,We are so happy to have you as apart of the Village Family and your kind words mean the world to us. We have been working extremely hard to make this the best health & fitness destination in the Valley. Thank you for your continued patronage and loyalty.
Negative experience: Dirty gym, mold around the drinking fountain, told the front desk about changing out the filter because it’s been red for weeks now . Mud around the stair stepper and treadmills and tears in majority of the equipment. Been a member for years and I never seen it this bad . Will be checking out other gyms .
Lisa,We are very sorry that our gym cleanliness is not up to your standards. I can assure you since new management has come into the building in the last 3 months that cleanliness has been our top priority, which has been reflected by numerous other members reviews. The tears in the equipment you speak of are being dealt with in small batches by a local upholstery store. We could take out all the pieces at once, but unfortunately it would leave too many pieces of equipment out of order. But again, I can assure you these problems are already being worked on. As far as the water filter in our water station, we have filters on order, but as you can imagine just like any other supplier since covid, lead times for almost anything are 2-4 weeks out on backorder. We are continuing to improve the gym in many different ways since the new management has started. We sincerely apologize that the speed in which things are happening does not meet your standards.
Negative experience: UPDATE: Wow, so after the snarky reply, which I was laid up with an injury, Village Fittness, but nice try trying to call me out, I tried to cancel my membership but was given incorrect contact info to send info to. Had to go in. Their staf was very friendly but their management seems intent on ripping me off because they wouldn't even give me back my money for the month that was literally taken out of my account a few days ago. Something has changed here in the last several months and not for the better. Been waiting MONTHS for the pool and hot tub to be fixed, being told by signage and staff that it was going to be any time. Now apparently they're not going to open it at all. What a lie!
Blake,We are sorry that you did not know the pool and hot tub was taken out completely. The information is posted on our website, as well as we have trained our staff to verbally let our members know that we were no longer going to offer those amenities Your last check in was on the 16th of January, we recently opened up our sauna and are waiting on parts for our steam room. If you would like to come in speak with management we highly encourage it and would love to chat with you about why unfortunately the pool had to be taken out.
Fantastic experience: I love village fitness. Very friendly and helpful staff. I’ve had two personal trainers, both were helpful and very motivating. I am much stronger and my balance is so much better. The personalized instruction is invaluable. . The gym is clean and well-maintained.
Lynne,Thank you so much for taking the time to share your positive experience at Village Fitness! We are thrilled to hear that you have had such a great time with our friendly and helpful staff, and that our personal trainers were able to help you become stronger and improve your balance. It's fantastic to know that you value the personalized instruction you receive at our gym, and that you find our facilities to be clean and well-maintained. We hope to continue providing you with an exceptional fitness experience in the future!
Positive experience: Pool needs to reopen!
Positive experience: I'm a new member!
Jason,Thank you for becoming a member of our gym! We are excited to have you and look forward to helping you achieve your fitness goals. If you have any questions or need assistance getting started, our staff is always available to help. Welcome to the Village Fitness community!
Positive experience: It's quiet in the morning, and they have a good selection of equipment available. Joan is very friendly and helpful.
Amber,Thank you for taking the time to share your positive experience with Village Fitness! We're glad to hear that you enjoy the peaceful atmosphere in the morning and that you find our equipment selection to your liking. We appreciate your kind words about Joan, and we'll be sure to pass them along. Our staff takes pride in providing friendly and helpful service to all of our members. Thank you again for choosing Village Fitness, and we look forward to seeing you soon!
Negative experience: Members who don't wipe down machines after use. People taking up 2 to 3 machines with towels and other gym items. Worse of all no motivation quite like a library and coffee shops player better music.
Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent experience at our gym was not up to your expectations. Our team takes cleanliness and hygiene very seriously, and we encourage all members to wipe down machines after use. We'll be sure to remind our members of this important policy and continue to monitor and enforce it.Regarding members taking up multiple machines, we understand how frustrating this can be, and we apologize for any inconvenience this may have caused. We'll remind our members to be courteous and share the machines with others, especially during busy times.We appreciate your feedback on the music played in the gym, and we'll consider making changes to our playlist to provide a more motivating atmosphere. If you have any suggestions for specific songs or genres that you think would improve your experience, please don't hesitate to let us know.Thank you for choosing our gym as your fitness destination, and we hope to have the opportunity to make your future visits more enjoyable.
Positive experience: It's gone through a nice remodel. New gym equipment and even a spot to power lift and with proper rubber weights. If only they would redo the locker rooms. Still a great spot to work out.
Daniel,Thank you for taking the time to leave a review of our gym! We're glad to hear that you're enjoying the recent remodel and the new gym equipment, including the power lifting spot with proper rubber weights. We appreciate your feedback about the locker rooms, and we will definitely take it into consideration as we continue to improve our facilities. Thank you for choosing our gym as your go-to spot for working out, and we look forward to seeing you again soon!
Negative experience: Called to ask about membership (Interested in Zumba classes & the pool) and rep (carlos?) said the pool has been closed almost a year & to not ask him when it will open. Then he said he doesn't know how much Zumba classes are (long pause) I inquired "how do I find out" and he said "we have a weird computer system and I can't tell you until you sign up, its an additional fee." (insert second long pause). By far the most awkward convo I've had TRYING to buy something.
Jennifer,I am very sorry to hear that your experience was not pleasant. Since you left this review we have a new management team who have been here for 2 months. They are working very hard to make Village Fitness the best gym in the Rogue Valley. They have been focused on getting the sauna and steam room open having staff work 7 days a week to make sure the members get to enjoy every aspect of their memberships, and of course cleanliness of the gym has been top priority.Along with new management, almost 90% of our current staff are new that were hired under our new management. They are knowledgeable and eager to help our members any way possible.In regards to zumba classes, or any classes they come with our Basic+ and Fitness membership tiers. Come down or give us a call and ask for Zeke or Joe and we would be happy to explain in detail about our classes and our membership prices. Because of what you dealt with in the past we would be happy to extend a special managers price for you!
Fantastic experience: Clean facilities, sauna & steam rooms are a bonus on top of the therapy tub. The staff is also very kind & courteous! Also right next to tap & vine so u don't have to go far for a yummy salad after working out.
Thank you for taking the time to share your positive experience with our gym! We're glad to hear that you've enjoyed our clean facilities and the extra amenities such as the sauna, steam rooms, and therapy tub. Our team works hard to maintain a welcoming and clean environment for all of our members.We're thrilled to hear that you've had positive interactions with our staff and that they've been kind and courteous. We pride ourselves on providing excellent customer service and we're glad to hear that our team has been able to make your experience at our gym even better.Lastly, we're happy to hear that you've been able to take advantage of our convenient location next to Tap & Vine. We appreciate your business and look forward to seeing you in the gym again soon!
Fantastic experience: Positive: Communication , Professionalism Awesome gym. Never seen one quite like this one. The staff is amazing. Nat really helped me out getting me in the door. He made it fast and easy he showed me around amde me feel at home. If i could give more stars i would.
Fantastic experience: Village Fitness is great! They offer everything you could be looking for in a gym, versatile equipment, punching bags, a pool, and a steam room all at an extremely affordable price! All the staff is very kind and friendly. If you are looking for a personal trainer Joan is wonderful!
Thank you for the review. With our new management and 90% new staff we are working diligently to make Village Fitness the premiere health club in the Rogue Valley.
Fantastic experience: Village has been a great gym for me over the last year. Friendly staff, never overcrowded and the steam room and sauna are always a great way to end a work out. The price you pay is well worth what you get from the facility.
Matt,Thank you for taking the time to leave us a positive review! We're thrilled to hear that you've enjoyed your experience at Village Fitness over the past year, and that our friendly staff and facilities have met your expectations. Our team takes great pride in providing a welcoming and well-maintained environment for all of our members. Thank you again for your kind words and continued support, we look forward to seeing you at the gym soon!
Fantastic experience: Staff was great, as usual.
Thank you so much for taking the time to leave us a positive review! We're delighted to hear that our staff provided you with a great experience. Our team strives to create a welcoming and helpful atmosphere for all of our members, and we're happy to hear that we've met your expectations. Thanks again for choosing Village Fitness and we hope to see you again soon!
Fantastic experience: Great, well stocked and spacious gym! Enough machines for all your needs and no wait time if you don't go during peak hours. Helpful staff also!
Emmanuel,Thank you for taking the time to share your positive experience at Village Fitness! We're so glad to hear that you appreciate our spacious and well-stocked gym with plenty of equipment to meet your fitness needs. We strive to make sure that all of our members have access to the equipment they need and that they are able to use it without any long wait times. We're also happy to know that our staff has been helpful to you. Thank you for choosing Village Fitness and we look forward to continuing to provide you with a great fitness experience!
Fantastic experience: Its the greatest. I love this place. Have loved it for years
Chris,Thank you for your kind words and for taking the time to share your positive experience at Village Fitness. We are thrilled to hear that you have been a loyal customer of ours for years and that you consider us the greatest. It's always rewarding to hear that our efforts to provide a top-notch experience for our members are being appreciated. We look forward to continuing to provide you with exceptional service and to welcoming you back for many more enjoyable visits in the future. Thank you again for your review and for your continued patronage.
Fantastic experience: Clean facilities, sauna & steam rooms are a bonus on top of the therapy tub. The staff is also very kind & courteous! Also right next to tap & vine so u don't have to go far for a yummy salad after working out.
Fantastic experience: Love this place....Thank you ❤
Kristen,Thank you for sharing your positive experience at our establishment. We are delighted to hear that you love our place and appreciate your kind words. Our team takes great pride in creating a welcoming and enjoyable environment for our guests, and we are pleased to know that we were able to provide that for you. Thank you for taking the time to share your feedback, and we look forward to welcoming you back for many more enjoyable visits in the future. Thank you again for your review and for your patronage.
Fantastic experience: Staff that takes care of you. Nice and friendly environment. Decent facilities (hot tub, pool, steam room, sauna). Shout out to Matt for amazing customer service!
Fantastic experience: Positive: Professionalism
Fantastic experience: Nice, clean place!
Karen,Thank you for taking the time to share your positive feedback about our establishment. We are thrilled to hear that you found our place to be nice and clean. Our team takes great pride in providing a clean and well-maintained environment for our guests, and we appreciate your kind words. We will continue to strive to exceed your expectations and provide you with an enjoyable experience during every visit. Thank you again for your review, and we look forward to welcoming you back in the future.
Fantastic experience: Before it Became Village fitness the place had a rather unclean look about it. Now it always look clean. New equipment and giving the pool area more detailed attention is a big plus for me. Like how they had blocked the windows so people can't see in from outside the workout areas. Newer lockers in the locker rooms and keeping the shower area clean is hugh plus. Of course not everyone cleans up after the messes they make but most people do. The cleaning crew seems to work at being on top of things. Hope they keep up with all the improvements and cleanliness and thanks.
Fantastic experience: Awesome place to workout, clean facility, nice and friendly employees
Enrique,Thank you for taking the time to share your positive feedback about our fitness facility. We are delighted to hear that you had an awesome workout experience and found our facility to be clean and well-maintained. Our team takes great pride in creating a welcoming and friendly environment for our guests, and we appreciate your kind words about our employees. It's always gratifying to hear that our efforts are being appreciated by our valued customers. We look forward to welcoming you back for another great workout in the future. Thank you again for your review!
Fantastic experience: My husband and I have been coming here for some time. We considered switching to Planet Fitness, for the lower price, but I was not impressed with my experience at Planet...in contrast, Village Fitness staff are super nice and helpful, the equipment is in great condition, the atmosphere is great and, there's much more room. Love this place!!!
Miranda,Great job! That response is respectful, thoughtful, and shows appreciation for the positive review. It also highlights the gym's commitment to creating a welcoming and clean environment for all members. Well done!
Fantastic experience: Awesome Gym!!!
Suzy,Thank you for taking the time to leave us a positive review! We are thrilled to hear that you enjoyed your experience at our gym. Our team works hard to provide a welcoming and supportive environment for all of our members, and we are delighted to know that you found it awesome. We appreciate your support and look forward to seeing you again soon at the gym.
Fantastic experience: This is a place we're all is welcome no matter what
Mike,Thank you for taking the time to leave us a positive review. We are delighted to hear that you feel welcome at our gym. At Village Fitness, we strive to create a warm and inclusive environment where everyone feels comfortable and supported, regardless of their background or fitness level. We believe that everyone should have the opportunity to pursue their health and wellness goals in a positive and affirming space, and we're glad to hear that we're succeeding in that mission. Thank you for choosing Village Fitness, and we look forward to supporting you on your fitness journey!
Fantastic experience: Very low key. Love it!
Bradley,Thank you for taking the time to share your thoughts on our establishment. We are delighted to hear that you enjoyed the low-key atmosphere and appreciate your positive feedback. It is our goal to create a comfortable and relaxing environment for our guests, and we are pleased to know that we were able to provide that for you. We look forward to welcoming you back in the future. Thank you again for your kind words.
Negative experience: I helped out a friend and got them a membership, the representative told me nothing would be charged to my card. They just needed a card on file, turns out the representative was lying to me. I called the gym to tell them about this and it was like they couldn't even help me, but they sure can take my money. So for the last couple of months I've been being charged and the assistant manager pretty much told me good luck.
Justin,We apologize for the confusion and miscommunication regarding your friend's membership. We understand how frustrating it can be to find out that you have been charged unexpectedly. We want to assure you that this is not the level of service we strive to provide and we're sorry to hear that your experience with our gym has been less than satisfactory.I also want to let you know that we have a brand new management team that has been inhouse for about 2 months. They are working hard to make sure situations like this never happen again.We would be happy to give you a managers special if you wanted to come check the club out again. There are a lot of GREAT things happening now and planned for the future.
Negative experience: Inappropriate and unprofessional staff (especially their Instagram stories)…one trainer in particular posted a meme showing support about “getting vaccinated in the locker room” alluding to steroid use. The trainers regularly train people with incorrect form and cues to the point I was concerned for potential injury. I’ve been a trainer since 2014 (almost 8 years) and it’s honestly cringe worthy to see trainers not even adjusting equipment to the proper height (such as seats) or weight. Someone’s going to get hurt, and it might be one of their trainers since they are obviously undereducated and misinformed (and regularly post Instagram content with entirely improper form). Not enforcing mandates— just last week a trainer was working out in the group fitness room with a young woman, both without masks on. He wore a face shield on top of his forehead (not covering his face) and his trainee wasn’t wearing a face covering of any kind. I had spoken to several staff members about gym goers not wearing masks and was told “they can’t police everyone.” Well, then you’re not enforcing mask mandates? Hmm. Equipment frequently out of service and unclean!! They vaccuum the floors regularly but don’t wipe under, around, or on top of the equipment. Bars regularly covered in grime/foam from mats. I should have taken photos but I canceled my membership and will not be going back.
Alyssa,We are very sorry to hear about your experience here at Village Fitness and the way prior staff acted.Since your posted, Village Fitness has all new management that is in house since January 2023, as well as 90% new staff to include personal trainers.We also understand your frustration during Covid, and staff making jokes and not following mandates. We take these things very seriously, and should any future community health outbreaks happen know that we will follow any and all mandates to make sure the health and safety of our members is our priority.With our new management the cleanliness of the gym has been our TOP priority. We have our cleaning staff work 7 days a week, and not to just surface clean. We power wash our locker rooms almost daily, as well as spot check them every few hours. Our floors are constantly vacuumed and equipment is always wiped down.We welcome you to come see all the great changes we have made here at the Village and would like to offer you a managers special if you were to come visit us again!
Positive experience: I go to Planet fitness since over a year ago which I enjoy, N there equipment is a good fit for me, although I like the treadmills much better here . but I really wanted swimming N Steam room..Heard of Village fitness and went for trial visits a bit before Covid.. Enjoyed pool n the temp was usually good, But Steam room was closed even before Covid n I kept being told they were working on it to get it opened asap BUT it was constantly delayed..then Covid came.. Since they reopened, the pool is huge for me ( since for me it's a non evasive exercise to not have weight/pressure on leg/knee after a HD accident or knee bone on bone etc )the temp was usually decent to not get goose bumps, but at times it was chilly (N this is huge part of exercise for me) I asked about temp months ago n first I was told there was a temp gauge in pool ( which I never found, then told it was in cement near end of pool) usually it feels warm enough n to very comfortable to swim for awhile. But about 3 weeks ago it was chilly after 10 mins I had goose bumps n got out. I had asked some other women what they thought, they too said it was more chilly.. I called a couple weeks ago n asked about this issue, he told me they had gotten complaints from women that day after a swim class. And it could be heater n equipment sensor that's not right. The stupid temp sensor always says 81 but clearly it's faulty* And other times I asked I was told everything is fine..the truth is what we need n want plz , not a repeat of pretending all is good when it's not* Sadly I haven't hardly gone in past 2 weeks because if water isnt warmer I cannot stay in it the 45 mins or so that I need to.. I met Pete in beginning n always feel confident of what's said is truth* He's totally a great person to talk to there.* I go in evenings N the guys working are very polite n helpful.( I use a knee scooter and I'm very thankful n blessed by Nate n Dillion who get the door for me, which means alot) I think the Owner/manager really cares about making this gym way better, N has done alot of renovations in past several monthsz N cleaning staff are doing a great job (from areas I've seen ) The hours of staying open till 11pm was important for me, but then back in Sept they went to 9, N I was told they were training people they needed so they could go back to 11pm. 2months later N told same thing *.. overall I love this gym, but pool temp needs to be warmer consistently..Give Village fitness a try N talkto Pete*.
Positive experience: Village must have got a new power washer. They are using it during work- out hours in the pool, steam and shower areas. The noise is excruciating. Why not do that kind of cleaning after hours? We are glad to know there is some level of cleaning going on, but really, the noise is too much.
Fantastic experience: Great gym! We have had a personal trainer for the last two months. He meets us there in the morning 3 days a week. He’s always checking in via text how the diet is going, or how we are feeling if we had a really good workout. He is always willing to modify the workout if we are still sore from the workout before and vise versa. If we need a heavier lift day, he will accommodate. Couldn’t ask for a better communicator and motivator. He will always walk us through the lift first using correct form and then watches us to make sure we are doing it correctly. Every time I’ve gone in everyone had their mask on but he has had to tell people to mask up if it falls under their nose and don’t fix it. They fix it right away when he asks them to.
Thank you for sharing your positive experience with our gym and personal trainer. We're thrilled to hear that our trainer has been a great communicator and motivator for you over the past two months. We're glad to hear that our trainer has been willing to modify your workout and has taken the time to ensure you're using proper form.We take the safety of our members and staff very seriously and we appreciate your feedback about our trainer's diligence in ensuring that everyone is wearing their masks correctly. Thank you for choosing our gym as your fitness destination and for giving us the opportunity to help you achieve your health and fitness goals. We look forward to continuing to support you on your fitness journey!
Positive experience: It's really high quality and not that expensive.
Thank you for sharing your positive experience at Village Fitness. We are pleased to hear that you found our offerings to be of high quality and reasonably priced. We take great pride in providing our guests with top-notch products and services at fair and competitive prices. It's always rewarding to hear that our efforts are being appreciated by our valued members. Thank you for taking the time to share your feedback, and we look forward to serving you again in the future.
Fantastic experience: Absolutely loved it
Fantastic experience: Returning member... I thought I'd give it another try. I'm impressed by the number of machines they have now. Yes floor a little dirty but machines are clean. I'm glad I came back and rejoined.
Fantastic experience: Great gym. Clean. Easy. Good staff and people. Highly recommend.
Fantastic experience: Clean and equipment is new
Fantastic experience: Great atmosphere. Friendly staff. Great prices.
Fantastic experience: I am a long time member of Village Fitness. The staff, facility and equipment are all great. Check it out and you will agree.
Fantastic experience: Good prices and knowledgeable workers
Fantastic experience: Super friendly staff and very helpful.
Fantastic experience: I can't wait to join them
Fantastic experience: Great equipment. Clean facility.
Fantastic experience: Good gym, reasonable price, swimming pool is good.
Fantastic experience: Clean environment, friendly staff, positive energy. If you're looking for a gym that has a wide variety of equipment and amenities this is a one stop shop! Talk to Kevin if you have personalized goals you want to work on!
Andy,Thank you for sharing your positive experience at our gym. We are thrilled to hear that you found our environment to be clean, our staff friendly, and the energy positive. We take great pride in providing our guests with a wide variety of equipment and amenities to help them achieve their fitness goals. We appreciate your kind words and are grateful for your feedback. Thank you for taking the time to share your experience with others, and we look forward to serving you again in the future.
Positive experience: The fact that they are closing at 2pm the day BEFORE Thanksgiving is extremely disappointing!! Don't understand this at all.
Positive experience: love that they really cleaned up this place. new equipment and look just wish they would have fixed up the sauna
Negative experience: After the new owner purchased my gym memebership they told me that they had no record that my daycare was included. look at my contract, they said they didn’t have it. check your computer, they said they just switched programs and lost that info. I told them it sounds like a problem on their end and they need to show a little customer service and take care of it. They said that I needed to bring in my copy of the contract or they wouldn’t let me kids in. They did this to all of their customers who had paid upfront for childcare. Sleazy way to run a business. Horrible customer service. UPDATE: after reading my review the management called and extended our membership 6 months for free and included childcare to recover from their mistake. I’m still too stressed to feel comfortable working out there again but it’s nice to know that they are willing to try.
Positive experience: All I ask of anyone is to speak truthfully. Have had several employees including management LIE to me repeatedly as to conditions and improvements of hot tub, wet sauna, etc. over the last 10 years...new manager Kevin is a refreshingly, truthful man and I see many improvements. GOD bless him
Positive experience: I really enjoy going here and its never super busy like other gyms. The pool area is nice and lots of equipment. But the mens locker room needs some serious cleaning especially the shower floors my goodness its nasty. Those floors should be cleaned a minimum of 2 times per day.
Fantastic experience: Love the new equipment....staff is super !!!
Fantastic experience: This gym is a fantastic place to improve your health and quality of life. The new owners are committed to providing an atmosphere of growth and accountability. The equipment is all newer and in great working order. Where this place really shines is in the group classes and small group training. They have many class options for varying age and skill levels and all the teachers are very knowledgeable. Angela Quintero, in particular, is absolutely incredible! She truly cares for her clients and invests in them because she wants to see them succeed and conquer all of their health and fitness goals. She helped me immensely last year. I was able to lose 50 lbs and increase my flexibility and stability all while dealing with some chronic neck and back issues. She was really helpful with making sure my form and posture was correct so I would not have any setbacks with my injury. Seriously cant recommend her or this gym enough! Thanks Village Fitness for creating an environment and culture to achieve the best outcomes for our health and our lives!
Mike,Thank you for taking the time to share your positive experience at Village Fitness! We're thrilled to hear that you've enjoyed our equipment and found our group classes and small group training to be beneficial. We're so glad to hear that Angela Quintero was able to help you with your health and fitness goals and that you were able to make progress even with chronic neck and back issues. Our team is committed to providing a welcoming and supportive environment that fosters growth and accountability for all of our members. Thank you for choosing Village Fitness and we look forward to continuing to support you in your fitness journey!
Fantastic experience: What other gym in the valley just invested over 400k in equipment? I've trained here since it opened in 2001 and this will prove to be "the spot" once again. Shout out to all my bro's and bre's that go hard and to all the haters, it's my pleasure to see you leave behind your negative reviews and gossip, cause that's all you'll leave behind is your excuses. Leave a legacy of gains not losses #got10plates? #ittakesavillage
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