The ZOO Health Club

Fantastic experience: It looks so nice

Fantastic experience: Great gym! Owner is great, price is very resonable, and the equipment is fantastic.

Fantastic experience: Place to be...

Fantastic experience: This is a great no-frills gym with great equipment. If you weight train, this is a great gym. They have small space for some classes.

Fantastic experience: Zoo Health Club in Anna, Texas has truly exceeded my expectations as a go-to fitness location for workouts. One of the standout features of this fitness club is its outstanding equipment. The gym boasts a wide variety of top-of-the-line machines, weights, and exercise tools that cater to every fitness enthusiast's needs. The equipment is impeccably maintained, ensuring a smooth and safe workout experience. Whether I'm looking to focus on cardio exercises, strength training, or functional movements, Zoo Health Club has it all, allowing me to tailor my workouts according to my fitness goals.

Negative experience: Not a very good gym at all. And the owner I had to deal with was a coward and wouldn’t come talk to me face to face (even though he was at the gym when I needed to talk to him) long story short I was a member there for about a year and when I signed up they promised me 24 hr access and I would be able to box whenever I wanted. Then they did alot of renovations to the boxing area, closed the door, and decided that the customers had to pay EXTRA to box and one can only go onto the boxing area during staffed hours. As a working class American who has the standard hours of 8-5 I couldn’t make these hours, and I refuse to pay extra for something I was already promised for free. This is just not a very honest Bussiness in my opinion at all.

Fantastic experience: Had a billing mishap and was pretty frustrated, but the owner called me directly to work it out. Thanks!

Positive experience: Great place for Anna Texas

Positive experience: Solid gym

Positive experience: The gym is great and the people are friendly but the space is tight. Overall I would recommend it.

Positive experience: Excellent little gym! Great people working there! Offer great programs!

Negative experience: The gym has been shut down. The new owner failed to pay rent, utilities and salaries. Further more, members lost 1/3 of the gym to a new cardio boxing program so the weight area is very tight and when its busy (more than 10 people) you can't get around anything. There are 3 other gyms in the area.

Negative experience: Worst company ever for customer service. I have called 8 times, left 3 messages, drove up to the store front and I cannot even get ahold of someone to even sign up and pay these people for a membership. Cannot even image how bad it must be to attempt to cancel a membership when I can even get ahold of them to take my money.

Negative experience: I have been trying to cancel my membership with no luck. Lots of back and forth emails and phone calls. Now they want me to send a letter in. I waited until my contract was up and I want to be done. Aside from the fact that the gym was mediocre at best, I no longer live in the area. When I lived there, I used the Workout Anytime, but switched to the Zoo because it was right across from my house. I would highly recommend Workout Anytime over this gym. Much better equipment/clean facility/attentive customer service.

Fantastic experience: Love our little gym. Close to home.

Fantastic experience: I love this gym. Awesome membership price with EVERYTHING you need to achieve a high level of physical fitness and strength. The owner and staff are very personable and make every effort to set you up for success.

Fantastic experience: Started going here in August of 2021, after almost 9 months of working out I've used 95% of the equipment. The Zoo has great staff, a friendly and inviting environment, and a great location. If you're considering The Zoo I wouldn't hesitate to get a membership.

Fantastic experience: Great gym! Has everything you need!

Fantastic experience: Great Gym with plenty of equipment. Inexpensive membership and 24 hour access.

Fantastic experience: Retracted my negative review because the owner is a fair guy, and will make problems into solutions. Thank you! I recommend the Zoo Health Club

Fantastic experience: Great Gym with plenty of equipment. Inexpensive membership and 24 hour access.

Fantastic experience: Retracted my negative review because the owner is a fair guy, and will make problems into solutions. Thank you! I recommend the Zoo Health Club

Fantastic experience: Great gym, has everything you need and a variety of accessories, Great value if your looking for a local gym. Caleb Shoaf is a great guy. Talk to him personally, he is very helpful and proactive in fixing any problems. 10/10 I would recommend.

Fantastic experience: Train to your hearts content! Everyone is friendly!

Negative experience: Dirty and old equipment

Positive experience: Gym

Positive experience: It's the best place I love it

Positive experience: The gym is decent. It has all the weights and equipment you need. The bathrooms and showers leave a lot to be desired.

Fantastic experience: Love the Zumba classes!

Fantastic experience: Great location, new equipment and very well priced!

Fantastic experience: Amazing owner and best deal in town

Fantastic experience: As a female especially, I LOVE working out here! It's one of the only gyms I have found that is not full of big, douchey guys staring at themselves in the mirror when they're not trying to hit on me and other women. Aside from that amazing aspect, the equipment is great! They have everything from cardio machines, free weights, group classes and even a SAUNA! And for a super great price! Plus the owner makes you feel like you're part of the family. No need to go anywhere else ever again!!

Fantastic experience: Took care of veterans

Fantastic experience: Joined the gym a couple months ago knowing NOTHING! Caleb has helped me lose about 30 pounds so far! Very affordable and awesome facility!

Fantastic experience:

Positive experience: Good place to work out

Positive experience: Good

Fantastic experience: Amazing owner and best deal in town

Negative experience: This place is horrible, please don't join this gym. I asked for a replacement key 8 months ago They got my membership dues for the last 8 months I just can't get in. I called the manager and promised they would refund me back 2 months. what a lie! please under no circumstance do not join this place. They're crooks. Plus my dues were supposed to be $10 a month. I have been getting billed anywhere from $16-$46. I am a disabled vetran. I asked to get a new key or cancel my membership. So far they have done neither. It's funny how this works. I've paid dues for 8 months never got to work out even 1 time and they act like a free key fixes this. I missed a appointment but in 8 months they could have mailed it if it was important to them.

Fantastic experience: Love this place!

Fantastic experience: Gym has everything I need! The owner is one good dude too. Love the Zoo Health club!

Fantastic experience: Love this gym and the environment.

Fantastic experience: Great gym! Great prices friendly and professional atmosphere. Caleb does a great job bringing in new products and maintaining low rates for the members!

Fantastic experience: Friendly environment

Fantastic experience: I absolutely Love this place . They are always there to help with whatever needs you need . I give this place 10 star actually! Keep being awesome.

Fantastic experience: Love this place! Great owner and helpful staff. Love that its open 24/7 has everything you need to workout!

Fantastic experience: Best small town gym in Collin County. Local owner who is also a jeeper so added bonus! Already expanded and feels great. Everything you need to get your health journey going full force! Owner is also very knowledgeable about all supplements and extras you might be needing. I highly recommend!

Fantastic experience: They have expanded it so it has a lot more space for new equipment! The open space really makes a difference. Great coaching to get you motivated.

Fantastic experience: Been going to this gym for over 5 years! Love this place!

Fantastic experience: Amazing owner and gym best bang for buck

Fantastic experience: Good low priced basic gym. Not alot of frills but it has free weights, machines, and cardio equipment. The owner is helpful.

Fantastic experience: Nice small club.

Fantastic experience: Outstanding gym!

Fantastic experience: Nice atmosphere. Cool down to earth owner who is local! Best place in Anna to get your sweat or swole on!

Fantastic experience: Great Gym with awesome pricing !!!

Fantastic experience: Love the place, people are very nice.

Fantastic experience: Caleb knows his stuff when it comes to supplements, Diet and Cardio. I would highly recommend him to help you lose weight. He can make it fast and seamless for you! Be an Animal at the ZOO!

Positive experience: Small town living and quaint. Love it

Positive experience: It's ok.. needs updating

Positive experience: It's open 24 hours and it's cheap. The only problem is how small it is. If you go during peak hours it gets crowded quick, but if you can get there any other time it's great.

Negative experience: Signed an 18 month contract, 36 months later I’m still being billed. After comtacting multiple times I’m still being charged.

Positive experience: Nice environment. Excellent equipment. Recently remodeled affording more space and the addition of new equipment makes this gym an excellent place to work out.

Negative experience: It is not terrible, but over all I think the place is to small and without extra sets of weights and machines, especially for the amount of people that go there.

Positive experience: I visited this place for the first time today. It was surprisingly accommodating for powerlifters and bodybuilders. Also has cardio equipment. They are currently in the process of remodeling. The guy that I spoke with said they are bringing in a lot of hammer strength equipment and also adding a CrossFit area. I was also surprised to see that they have a sauna here as well. The price was very reasonable. I paid $25 for 1 month.

Fantastic experience: Caleb contacted me directly and resolved my issue. The issues stemmed from their billing company peak payment not Zoo themselves. Thank you Caleb you earned those 5 stars!!! Moved away in January found out was still being charged in Febuary. Called and told them and they stated we still have to charge you for the month. What kind of bull is that? Disputed the charge with my bank now their payment company is harassing me. (Peak Payment) I forget to call the last place I wouldve thought of and they end up being the biggest jack asses of them all. I will never do business with yall again.

Fantastic experience: Best gym in Anna

Fantastic experience: Great deal

Fantastic experience: 24hr gym, I can work out when I want on my schedule

Fantastic experience: Small town gym! Love it.

Fantastic experience: Great little gym. 24 hour a day access. Great price. Secure location as well.

Fantastic experience: love this gym is amazing, i love it so much

Negative experience: Love everything about the No-Contract deal; however, equipment sucks. Most of the stuff they've got in there is in a serious state of disrepair. The crossfit room was a good idea, but the only two kettlebells they had were stolen a while ago and management won't replace them. When I signed up back in 2014, I was told they were gonna bring a rower in and I have yet to see it. Basically, the only reason people go here is because they have no other choice. I'd rather be charged more and have good equipment, than pay 12 bucks for access to junk equipment.

Negative experience: Still having billing issues, three months straight now...called corporate, as well as local...yet to have call back, or rectify the situation.

Negative experience: I was lured by a no contract deal if i paid in advance and did exactly that. They went ahead and decided to take money from my account (since i had a card on file) to make upgrades to their facility without my permission! That is when I decided to terminate my membership (remember, there was no contract and it was supposed to be a month to month membership), why am I getting collection calls from a collection company despite the owner confirming to me that my membership was cancelled? A huge Scam if you ask me.

Negative experience: Canceled membership over the phone, but continued to get charged monthly reoccurring charge over our credit card over the past 15 months (my bad, but only because the charge looked too much like a membership to the Fort Worth Zoo), the cost over $500. Called the main office (National Fitness?) and told me I am out of luck since we didn't get anything in writing. Will be talking with the Anna Zoo Health Club staff to see what can be done from their side. Just very frustrated with this situation.