UFC FIT Anaheim GardenWalk

Negative experience: always dirty, employees are never helpful and wear a stink face whenever someone walks in. They constantly change their policies without notice and tell you that you should’ve know about it.

Positive experience: Music is way too loud. No reason my body should be vibrating from the speakers when trying to workout. Everyone wears headphones with noise canceling and can still hear it. Doesn’t make sense

Positive experience: Good gym, cryo's dope, & staff is cool, but weekends are a dice roll whether it's gonna be open on time.. Problem solved: they just changed opening hours from 6 to 7am.. Makes sense but when I signed up for a 2year premium membership I specifically asked about opening hours since I prefer early mornings (including weekends) as did a bunch of others who waited outside when they were late. Hoping someday they find someone dependable to open earlier on weekends When's recovery opening again tho?? Been 2months, looks nowhere near ready..

Negative experience: I’ve been coming to the gym I love UFC but this morning in Anaheim there was a young lady in the front desk by the name of Josie she was very RUDE!!and she is also new at the gym she asked for my phone number in a very RUDE TONE I told her she needs to be better customer service I told her you need to treat people better and ask nicely with respect “ she said should I be scared” I told her don’t be d steed but you are how you treat people I told her o pay too much mi su at the gym to be treaded rude by a person that don’t like her job .. very rude person someone needs to train her better as customer we pay too much mi su to be treated badly like she did to me this morning Josie is not very professional !!

Negative experience: I would give this location zero stars but it is not possible, sauna is always closed, recovery room is always closed, damage equipment never gets fixed, very disappointed, it definitely needs new management

Fantastic experience: Dimitri has helped me to sign up at this gym and gave me a tour, he was very helpful and I'm glad that I signed up. The hours are abit weird it says 4 am at Monday but it said 24 hour at Google, it should be open at least 12 am or 2 am for Monday instead of 4am. Weights, machines, cardio, and their heavy bags are very good quality. Only problem that I have is their hours. Managers if you can see this review, please consider making it 5 days a week 24 hour schedule.

Fantastic experience: Management is amazing. Nico takes care of everything we bring to his attention right away, Sam has an amazing attitude , Jacob is always there to help! So exited for the new amenities to become available.

Negative experience: Disappointed and disrespectful place, money suckers, very bad receptionist, i already have access to a different UFC BRANCH, when i tried to enter they didnt honer my entry till i pay 10$ fees, i requested a visitor pass also they didnt grant it to me, what a ridiculous staff , SHAME ON YOU

Fantastic experience: Great place

Negative experience: I purchased a UFC signature plus from another location and I was told I could workout at any UFC gym, this ufc fit is considered ‘franchised’ and because of this they will not honor the already expensive membership I payed for nor will they offer a discount as I am already a member. Stay away from bad business practices!! Do better ufc gym if it’s going to be like this don’t even use the ufc gym name you confused your members like this.

Negative experience: Poor management experience. Bought a one year membership in October 2024, when I signed up they said their recovery room will be available 24hr per walking basis and a month later after opening the recovery room they only made it available during staff hours and per appointment only. On top of that I only used the gym for 4 months before I relocated and the gym is now too far from where I live, the billing went through for the recovery room and since it doesn’t make sense to commute to this gym from my new place I asked them if it was possible to have the last month of recovery room covered in exchange for cancelling the membership, the answer was there’s nothing they could do about it. I’m disappointed, would not recommend the gym for this experience.

Fantastic experience: Dope gym

Positive experience: Gym overall is great however the music is straight booty. Whatever standard EDM playlist it is, it gotta go. Give the aux to the late night crew with their rock and metal playlist

Negative experience: Their opener never shows up on time. Saturday, Sunday, and Monday are the only days that aren’t 24 hour and they’re openers still manage to get here up to an hour late. Monday morning and there’s a group out here that’s been waiting 20 minutes.

Fantastic experience: Only giving it 5 stars because of their Jui-Jitsu program. Both MONTANO and LAVARREDA are VERY KNOWLEDGABLE in what they teach. I came in 4 months ago with the goal of losing weight and did(from over 170 to now 140 in about 3 months)! Now I just keep coming back for the FUN of the sport!!! Luis Lavarreda's 6 AM class is the one I've attend DAILY since I've started and he's gone ABOVE AND BEYOND as a coach, he did a great job getting me hooked into this sport!!! When I have free afternoons, I make sure I attend Montanos Afternoon classes as "Extra Credit", his YEARS OF EXPERIENCE IN THE WORLD OF MARTIAL-ARTS REALLY SHOWS! If you're considering a membership or have any questions make sure to ask for Israel Garcia as he can answer any question about this gym/membership.

Fantastic experience: I’ve been to many gyms and so far this one has been my favorite. I’ve had issues and annoyances with other places but mostly my favorite part of the gym was always that it wasn’t never too busy and if it ever was, I wasn’t really waiting for anything. No high school dudes hogging places and everyone seems to take care of the equipment and wipe everything down. I’ve had people try this gym out only for them to switch over to this place too. They now have new management and equipments and everything’s only been upgraded. Overall it’s a nice gym to be at.

Fantastic experience: Ufc at the garden walk is something different in a good way. It just got remodeled there’s a lot of new equipment also no matter what time a day you come is not as busy as other gyms. I never had a problem trying to get a good work in. Specially being a truck driver I need to get that workout in quick cause time is money. At first it will be hard to find but it’s in the lower level. If you go, talk to Aaron or Malcom to get that membership.

Fantastic experience: Great clean gym … new equipment and very reasonable price . The staff is great and the vibe is always great with friendly people. Would definitely recommend.

Fantastic experience: Extremely clean gym, friendly staff, better than the crowded 24 hr fitness gym where you can’t even get a good workout. New equipment, 100% recommend.

Fantastic experience: Its an amazing gym, i go here daily and the equipments are amazing. Plus recent rennovations its even better

Negative experience: New owner ship, sucks! You need to pay more if you want to have access to all gyms. They don't have early morning classes 5am or late classes at 8pm like the other gyms.

Fantastic experience: Love training at this gym.

Negative experience: I have had mixed experiences with this gym. I will say that the trainers here are some of the most positive and helpful people I've had the pleasure of working with. Big thank you to Kent, Caitlin, and Ali especially. Now for the ugly side of this location. The management here is atrocious and sketchy. The manager Gabe once refused to give me a refund for an error in billing and instead offered my tubs of protein powder to account for the mistake. I have never seen anything like that before. I also approached management because I was moving to a new city, and I would no longer be able to train here. Instead of cancelling my personal training sessions, they charged me an extra month, refused to refund me, and then refused to transfer my sessions to another gym. Sketchy management with sketchy business practices. I have to add that this gym is in the bottom section of a parking garage that constantly smells like sewage. It's a pervasive smell that accompanies you on every visit.

Negative experience: Update: after everything Connor the employee still continues to act like a child and be unprofessional. Had the worst most degrading experience here 4/1/24 at 7pm. I had called ahead to ask about the trial free day pass. I got to the gym with my partner and told the front desk guy. He (white, blond, male)was the most unprofessional snobby person I have ever encountered. Got there excited to try out a new gym and when we told him that we were there to try it out and if we could do the trial day he said “we don’t do that if we did we would go out of business bro” so then I told him it’s literally on their website and I had called earlier about it. he said “I can’t just let you in cause I don’t know if your telling the truth” then I showed him the website saying there was a free day pass he answered laughing “well whatever I can’t stop you go crazy” as we were leaving he told his coworker “don’t believe anyone saying anything about a free pass” If he doesn’t like his job he should just leave instead of acting like a child. Did my work out never coming back

Fantastic experience: Best gym in the area Classes++++ Recovery room++++ Price++++ Great location

Negative experience: Just an overall terrible experience. I like to go through my workout routine which is a 3day split (push, legs, pull) before making a decision. I had the same problem at the brea UFC gym. These places should not be allowed to represent the brand UFC. Your website says free 3 day pass. They wouldn't validate my parking because I wasn't going to sign up after the first day of working out. They proceeded to say we have a problem here and I wouldn't be allowed to come back for the remainder of my trial. UFC in orange county at this point just needs to do better. Both facilities customer service wise is a joke. I haven't had a problem at any of the other gyms. Even the smaller ones. They are a perfect example of what poor customer service is.

Fantastic experience: Friendly staff and clean gym

Negative experience: Every inch of this gym smells of raw sewage. I can not get through a proper workout without becoming nauseous and gagging. My heart goes out to the employees who spend their day here.

Fantastic experience: SHOUT OUT TO PEDRO !Visiting from Utah on a family trip to Disneyland. Not only was he helpful over the phone but when I came in he came from the back to personally greet me and help me with a visitor pass. Best customer service I’ve experienced on my entire trip to California. Gym was awesome, left with a new UFC FIT bjj rash guard. 10/10 experience. I will absolutely be returning on our yearly family Disney trip.

Fantastic experience: Excelente lugar para entrenar, todos los aparatos en excelentes condiciones!

Negative experience: Never work here, especially without experience. The manager, Gabe, hired an entire sales team knowingly without experience and then refused to provide any kind of training throughout the 7 months I was employed there. He then fired me for "not hitting quotas" as if I was going to magically become trained in his absence. If you're a member or thinking about signing up, watch your bank account. The lack of training and negligence in management (he's literally barely in the gym) leads to sooo many membership contracts being written up incorrectly which makes extra charges for members/ double charging and almost every day I would have to help someone who was signed up for something they didn't ask for like a $99/mo extra recovery membership. Watch your bank statements and pray they fix the sewage smell and broken AC

Fantastic experience: Love it. Never pack even during the “rush hour”. They could get more equipment though

Positive experience: Pretty empty early weekends.

Fantastic experience: Clean, new equipments and friendly staff

Fantastic experience: Nice

Fantastic experience: Most beautiful atmosphere

Fantastic experience: It is a very clean gym. It is a public gym, but it feels like a private gym because of the location. I enjoy the free classes that come with my gym membership.

Negative experience: If zero stars was possible i would of chosen it, First of all It smelt like sweaty sewage and all the equipment is greasy and clearly never cleaned, And the customer service was horrible workers on their phone while we were waiting at the front desk and trainers wearing flip flops while instructing

Fantastic experience: Great gym ! Best gym I've been to so far and I don't plan on canceling anytime soon.

Fantastic experience: Awesome small Gym. Never packed and equipment always kept clean. Only thing missing is a Sauna.

Fantastic experience: Great gym. Was just in town visiting and felt right at home there.

Negative experience: The problem is after you quit they keep charging your card. After many phone calls and charge backs they are still charging my card. Not worth the hassle. I might have to cancel my card. Find another gym.

Fantastic experience: So positive. Staff so welcome. Pam, gabe , Ryan. Gustavo I can keep going on lol all of them. Personal training, Melanie Hurley classes, highly recommended. My son loves boxing. All the mma coaches are great. Rob, kent, carlos alden. The kids club is great. They play games. Everyone is awesome.

Negative experience: Be careful not to say I didn't tell you!! I have included in my plans to join this GYM with PT for MMA I bought the first package, and I used it. It contains 12 classes Then I wanted to get more experience in MMA so I bought 4 more classes worth $432 After i choose a specific coach and training plan Unfortunately also after I pay , Change their words and plans and the specific coach providing leave this GYM! So they sell some things not existing In fact,I behaved that unprofessional way and evidence cares about money more than the client. It is unfortunate to see a gym bearing the n UFC logo and lead this brand to collapse. Until today, more than 20 days have passed, I am waiting for the refund, but there is no response from the seller, so Gabe Sanchez “Manager” he can not respond to my email or call, I do not think that the workers in this place feel prod After they read it!

Fantastic experience: Best gym that I’ve been at so far I love my personal trainers, 100% would recommend to close family and friends Great work out environment

Positive experience: Good and clean gym. The staff and coaches are friendly and professional.

Negative experience: If there is a zero star I'll give it to them,I don't recommend the gym they fraud me and they don't answer my phone call bcuz they don't want to give me the money back and lied to me many times

Negative experience: A $23.50 review. I would not recommend this gym. They charge me $23.50 fee charge for paying a few days late due to a lost debit card, they kept running the payment to until the bank finally authorized the payment on the new card, some how they have my new card on file ( this is the bank's fault also, they been notified) but when I asked for an exception an refund on the late payment charge due to obvious reasons the Ops mgr Pamela Clark didn't care she stuck to the company policy and contract and said that it would not do any good to even try to ask for a refund because according to her they would never do it so why bother. I asked for a corporate number to call, and she gave a number that leads nowhere. I'm a new member and so far not a good experience, lack of effort and empathy on trying to assist a new member, I would not recommend.

Negative experience: Gym locker and bathroom area is disgusting! They are always dirty!!! The floors always have hair toilets are not cleaned. Mgmt needs to get their act together when it comes to hygiene.

Fantastic experience: Very friendly customer service people will recommend

Fantastic experience: If your looking for a gym to go to, this is the place to go! This place is amazing!! Amazing coaches, staff and members! So grateful to be apart of this amazing community!!! I have grow so much from coming here, from hiit classes, boxing, strength training and now Jiu Jitsu!! This gym has so much to offer! I just wish their kids club open at 4:45pm, instead of 5pm! It doesn't give me enough time to stretch and warm up before class start. Well all the coaches are great here. I wanted to thank the following coaches for always motivating me and helping me reach my goals! Thank you Coach Giovanni Campos, Kent Tran and Chad Ellertson. These coaches are the best, never push sales on you and always so positive and motivating. They are always there to answer any questions about nutrition, form or techniques. They are there to help you reach your goals, never be afraid to ask for help.

Fantastic experience: If your sick and need to freeze or cancel they dont care. They are telling me I am require to come in to cancel. My membership is still not freeze or canceled. I reached out 8 times. #UFCGYM wants to contract and transmit COVID-19 Update: the new management is awesome I edit my review from 1 to 5 now.

Positive experience: Positive: Communication , Professionalism , Quality Good and clean gym. The staff and coaches are friendly and professional.

Fantastic experience: Positive: Quality

Fantastic experience: The UFC Fit at the Gardenwalk is officially my favorite gym! The staff is so encouraging and wants to see you succeed, and they have all the tools to help you in the process. From the classes, to the equipment that actually works, to the helpful staff: this is the place to go if you want real results!

Fantastic experience: I have been to a lot of different gyms across the country and this gym is the best by far. The facilities are always immaculately clean. All the machines are always in good working order and clean. Every time I go here it isn't crowded and I always can get in a full workout. The recovery section is well worth it. I use it every time I go.

Fantastic experience: Good environment, with great staff. Only had 1 bad experience with my payment and they went above and beyond to fix the issue. 5 stars for customer service and staff.