Northwestern Medicine Health and Fitness Center Crystal Lake

Fantastic experience: I've been a member here for two weeks. I joined because they have a nice lap pool that's clean, reservable, and open until 10 p.m. Most lap pools around my house are either nasty, have short hours, or are overcrowded. I have to drive a bit far to get here and it's more expensive than I'd like to spend but it's worth it.

Fantastic experience: Ahhh, Hot tub and swimming pool. Great place to relax.

Fantastic experience: I love the facility more than any other gem I’ve belonged to in the last 20 years anyways. It’s just a regular gym and a nice one at that even though it’s a little older. It’s name makes it sound like it might be a rehab or something but it’s just a gym. With FIVE pools! I’ve always been able to get right in the lap pool without a wait. They also have the noodles and the arm floats for working out in the pool. They supply a lot of extra things that they really don’t have to that make it nice, like shampoo, conditioner, body wash, towels, swimsuit dryer, shaving cream and razors. The lockers have locks like hotel room safes so you don’t have to bring a lock with you. I haven’t tried a class yet but I’m looking forward to it. My only complaint is with some of the staff but most are also five stars. I didn’t know about any of this cool extra stuff when I signed up. We did my sign up and walked in silence to the locker room because I wanted to swim. I didn’t know they had an outdoor pool, I didn’t know they had a racquetball court, I didn’t know where the classrooms were where the pools were, about the swim suit spinner, shampoo and conditioner, nothing. Instead of walking in silence she could’ve been telling me about these awesome perks. On a separate occasion a lady wouldn’t look up from the computer to acknowledge me even though I was standing right in front of her waiting and there was nobody else there. She finally said without looking up at me “you can just login”. I told her that wasn’t what I was waiting to ask about. I was waiting to sign up for the pool. When you have a trial membership you can’t do that online. I hate to complain when there is so much to love about this place! But it is too bad because there were a couple of negative experiences in an otherwise PERFECT beginning. It’s still a five star experience for me!

Fantastic experience: Therapy is job one,they get you ready

Fantastic experience: Great gym, lots of extras. I loved them all!

Fantastic experience: I joined Northwestern after the collar county YMCA's adopted the Cook County vax mandates in January 2022 which included my 5 year old grandchildren who would join me occasionally. To my surprise I found this fitness center to be hands down better than the the Sage, Buehler, Hastings Lake, and Foglia YMCA's hands down - superior both in what it offers (all the toiletries), free classes as well as its hours! In the two months I've been a member there hasn't been a time where the facility was so full that I couldn't use the machines, pools, sauna, hot tub, or join the free classes that I wanted!

Fantastic experience: The hot tub and swimming pool are great places to relax.

Fantastic experience: Whether you're just starting your fitness journey or you're a seasoned pro, there's a workout for you at our gym. We have a wide range of equipment and classes to suit all levels, so you can always find a challenging workout.

Fantastic experience: Friendly, helpful, and thorough therapists and staff. I feel I am in good hands while there.

Fantastic experience: The pools are great. Everything is clean and associates are friendly and helpful.

Fantastic experience: Clean and great equipment.

Fantastic experience: Doing aquatic p.t..Everyone is awesome! Thanks to Elvie & Joe for making the 6 weeks fly by..Ill be back!

Fantastic experience: I feel very lucky to be at that facility, the people there work as a team from making appointments to making sure you do your therapy or aquatics, with attention to do exercises at home.

Fantastic experience: Here for PT so I can't say I enjoyed it... However, my therapist was patient and kind and did her best to keep my discomfort to a minimum.

Fantastic experience: Positive: Professionalism , Quality Nice crowd of dedicated members and staff. Clean and orderly.

Fantastic experience: Very clean. Thankfully taking this pandemic serious.

Fantastic experience: Clean & safe

Fantastic experience: Rejoined after a few years, staff and amenities are as good as ever. I'm glad to be back.

Fantastic experience: Positive: Communication , Professionalism , Quality

Positive experience: This was my first visit, and I was pretty impressed. The facilities are very good and the amenities provided are what you'd expect at a high-end spa or hotel. Since this is used for therapy, there are two pools that are reserved for therapy, and they are designed to accommodate wheelchairs, too! There is a lap pool (reservations needed), a spacious hot tub with lots of jets (although there was a bunch of suspicious looking foam in the water), and a leisure pool that starts at a depth of a few inches and gradually goes to a depth of about 5'. There is a family (unisex) bathroom with private showers/changing rooms, as well as gender-specific ones similarly equipped, and the latter two have saunas in them. Someone went through while we were there to check the chemicals in the water. There is also an exercise room but we didn't use it. We spent about 3.5 hours there and enjoyed it a lot! You can expect clean towels, a spinning device at the sink to spin-dry your wet garments, mouthwash, body lotion, body wash, shampoo, conditioner, hair dryers and free lockers, among the amenities they provide for the price of admission! Poolside, they have hula-hoops, balls, noodles and other things to exercise and play. I think it's possibly the best place I've encountered!

Fantastic experience: Love going there my trainer is Sarah Eugland fantastic lady a real professional

Fantastic experience: Want a mini vacation? Raise you inter temperature with a swim, a hot tub, a steam or sauna. The winter chill is gone for a few minutes.

Fantastic experience: Great facility....has everything I need in a health club

Fantastic experience: Great health club

Fantastic experience: This place is awesome, so clean nice people.

Fantastic experience: They're following protocol keeping people safe.

Fantastic experience: Awesome Indoor Pools!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fantastic experience: I went to the fitness center to try the bodypump class for the first time. I am not a member yet so I used my free trial pass. Everyone I met from the front desk to Frankie, the instructor, were so pleasant and friendly. They all made me feel so welcome. Since it was my first day I didn't make it through the entire hour long class, but I'm looking forward to going back! Thank you for your hospitality and good vibes.

Fantastic experience: Love the aqua therapy

Fantastic experience: Great facility!

Fantastic experience: I started physical therapy and everyone is very nice and helpful.

Fantastic experience: I've been going here with my family for the last 2 years. Always clean and great ammeneties, staff friendly and helpful, pools awesome, locker rooms well maintained. I can't recommend it enough. Don't believe the salty reviews, I get it that some people must have had a bad day, but that in no way makes it a bad place. I've always had a great impression and I'd recommend it to anyone, and I often do!

Fantastic experience: Been a member for four years and I still keep coming.

Fantastic experience: Excelent facility, high class Pools and equipment, friendly people

Fantastic experience: Excellent health club, with excellent amenities , staff and knowledge base!!

Fantastic experience: This is a great gym! Clean facilities, lots of options for equipment and classes, and flexible hours that work for most schedules. Less crowded than Lifetime, and more options (equipment and classes) than the YMCA. Is it expensive? A bit more so than the YMCA or Charter, etc. But, for all of the classes and activities they have, it's worth it.

Fantastic experience: I think the staff are all amazing, at least in the PT area! I don't know about the regular locker rooms, but the pool therapy locker room is always clean, well stocked, and there's plenty of room! I have however had trouble with the locks not working.