Best Fitness Fuller Road
Information about Best Fitness Fuller Road
12205, Albany
Opening hours
- Monday: 5:00 AM – 10:00 PM
- Tuesday: 5:00 AM – 10:00 PM
- Wednesday: 5:00 AM – 9:00 PM
- Thursday: 5:00 AM – 10:00 PM
- Friday: 5:00 AM – 9:00 PM
- Saturday: 7:00 AM – 6:00 PM
- Sunday: 7:00 AM – 4:00 PM
Our comment from FitFit United States about Best Fitness Fuller Road:
Best Fitness Fuller Road in Albany is recognized for its clean facilities, well-maintained equipment, and friendly staff. Members often highlight the gym's spacious layout, variety of equipment, and a positive atmosphere, making it an ideal place to work out.
Customers rave about the great customer service, mentioning helpful team members who are always willing to assist. The popularity of personal trainers such as Conor and Jah-heem has also been noted, with many members reporting significant progress in their fitness journeys.
While the overall experience is highly rated, some users express concerns over the cancellation procedures and membership agreements, advising potential members to read the fine print. Though issues with the temperature regulation and equipment repairs have been mentioned, the gym has been proactive in addressing these, receiving positive updates about improvements.
Overall, Best Fitness Fuller Road offers a solid environment for fitness enthusiasts, whether you're a beginner or a seasoned gym-goer.
Best Fitness Fuller Road: Opinions
Fantastic experience: Great spot to workout, staff is amazing as well.
Hi Noah, thanks for your 5-star review! We're glad you enjoy working out here and appreciate our amazing staff. :)
Fantastic experience: Conner was very professional and helpful, he was kind to us and treated us well.
Hi Maruf, thanks for your 5-star review! We're glad to hear that Conner was professional and helpful during your visit. :)
Fantastic experience: great gym if ur in the area check it out very clean
Hi Peyton, thanks for your 5-star rating! We're glad you find our gym clean and inviting. Hope to see you around!
Fantastic experience: Super clean gym with all equipment in great working condition. Staff is friendly and helpful, and the atmosphere is motivating. This is one of three Best Fitness locations in the Capital District, and it’s very convenient, right off Fuller Road with plenty of parking.
Hi Shenna, we love hearing that you’re enjoying the clean space, helpful staff, and motivating vibe -- thanks for sharing! And thanks for being part of our fitness community!
Fantastic experience: I had an issue getting information from another gym about proper exercises. Connor was right on it by putting me on the schedule to see trainer Toni. She was very informative and gave me an hour of knowledge that a lot of physical therapists weren't able to provide. The gym is always clean and they have a wealth of equipment to get you fit and strong. Highly recommend this gym.
Gerald, this is incredible! Big props to Connor for getting you set up and to Toni for dropping all that knowledge. We love hearing how our team and equipment are helping you stay strong and confident. Thanks for the high recommendation, you rock!
Fantastic experience: Connor is a great trainer and was super helpful with answering all of my questions when walking in for a workout. The gym is large and has lots of available equipment during peak hours as well.
Hi Petros, thanks for your 5-star rating! We're so glad to hear that Connor set you up for success. You’re off to a strong start — keep pushing toward those goals
Fantastic experience: This place is amazing! Conner was a great help and showed me everything that was needed about this place. I will definitely be back real soon!
Thank you for your 5-star rating, Ethan -- it sounds like you had an awesome experience! Glad Conner was able to make things clear and set you up—hope your next visit is just as great
Fantastic experience: Great gym and staff, if you’re in the area be sure to check it out!
Kim, this is awesome! Thanks for shouting out the staff and recommending us. We love being the go-to spot on Fuller Road.
Fantastic experience: Everyone is always very friendly and the gym is clean.
Christine, we love hearing this! A friendly team and a clean space make every workout better. Thanks for being part of the Best Fitness family!
Fantastic experience: Kind staff, clean gym, equipment in great shape
Mitchell, that’s the winning combo: awesome staff, clean space, and top-notch equipment! Thanks for being part of the Best Fitness family!
Fantastic experience: Special thanks to Connor and his professional staff for providing me an awesome experience before traveling back home. Friendly members, good variety of equipment and plenty of space. Whether you’re in town for a trip like me, or a full time resident, Best Fitness is the BEST facility in Albany.
Hi Malcolm, huge thanks for the shoutout! We're so glad Connor and the team made your visit a great one—whether you're passing through or here to stay, we're always ready to welcome you in. Safe travels and come see us again!
Fantastic experience: Great gym and friendly staff. Highly recommend
Appreciate you, Mustafa! We're all about good vibes, great workouts, and a team that’s always got your back. Thanks for the high praise!
Fantastic experience: 5/5 highly recommended I was in Albany for 2 months - is pretty solid! As a person that travels a lot for work, I take full advantage of free passes when available. This gym was great, even during peak hours there were still tons of open machines. The employees were super helpful and friendly.
Hi Darius, thanks so much for the awesome review! We're super happy you had a great experience, especially during peak hours! Safe travels, and we hope to see you again next time you're in town! ✨
Fantastic experience: Really nice gym All the equipment are here to do a good session
Hi xboxxbox1000, thanks a bunch! Glad you had everything you needed for a solid session — come back anytime for another great workout!
Negative experience: This person Sydney Thomas enforced me to sign a contract without disclose the full price of entire gym training course, she refused to corporate and refund me and also threatened me that if I cancel the course I would be debt collection.
Fantastic experience: I have been training at the Fuller Rd. Best Fitness for 8 months now. The facilities are very clean, the equipment is well maintained and the staff is especially friendly. Emma is an extremely knowledgeable and compassionate trainer. She has been so much fun to work with helping me achieve my fitness goals. I highly recommend giving Best Fitness a try, you won’t be disappointed.
This is awesome, Sean. Huge shoutout to Emma for bringing the knowledge, energy, and support every step of the way. We’re so glad you’ve made Best Fitness Fuller Road your training home!
Fantastic experience: Good people awesome gym.
Straight to the point, and we love it, Joseph. Great people and an awesome gym—that’s the Best Fitness Fuller Road way.
Fantastic experience: Great location. I will be in town for some time and figured I need a gym. This location is very clean and everyone there was very friendly. Ben one of the trainers here was very welcoming & helpful in getting me onboarded. I highly recommend.
Hi Sena, thanks for the recommendation! We’re so glad you found us and had a great experience—Ben and the team are always here to help!
Fantastic experience: Best gym in Albany, super friendly staff and clean environment!
Hi Michael, thanks so much! We’re all about keeping things friendly and fresh so every workout feels great. Glad you’re loving the vibe here!
Fantastic experience: This location has PHENOMENAL staff, very clean facilities and a plethora of equipment to meet your fitness goals. The large parking is a huge bonus. Very satisfied with my experience here :)
Thank you so much, Flora! We’re thrilled to hear you’re enjoying the clean facilities, awesome equipment, and our phenomenal team. Bonus points for the easy parking—we love that too!
Fantastic experience: Great gym! Wish they put one in Latham!
Thank you for the 5 star rating, Philip!
Fantastic experience: Amazing facility! Very clean, had all the equipment that I needed. The staff was incredibly friendly and helpful. One of the best gyms that I've been to while traveling!
Hi Nick, thanks for sharing! We’re glad the facility had everything you needed and that the staff made you feel right at home. Hope to see you again next time you’re in town!
Fantastic experience: The moment I walked into Best Fitness, I knew it would be a positive experience while visiting from out of town. The facility looks spotless, with nice equipment. I was impressed with the friendly, welcoming atmosphere. It's clear the staff genuinely cares about members' experiences.
Hi Joshua, thanks for your great rating and review! We’re so glad you felt welcomed and had a positive experience while visiting. It means a lot to hear that our team and facility made such a great impression—come back and see us anytime!
Fantastic experience: Great gym! Well-maintained equipment, motivating atmosphere, and professional staff. Perfect place to make real progress!
Hi Cyril, thanks for the awesome review! We’re so glad you're enjoying the energy, equipment, and team at Best Fitness Fuller Road — keep up the great work!
Positive experience: Personal training was awesome at the Fuller Road location. I reached my goals. A big shout out to Brad! So glad I decided to finally switch gyms, never looked back. So many workout opportunities to choose from at both locations, and a wide variety of excellent classes - yoga, Barre, Pilates, spin - with top notch instructors. The facilities are very clean also. Management is dedicated and professional.
Fantastic experience: Love this gym. I split my time between the central ave location and the fuller rd location because I love the trainers at fuller rd. Big shout out to emma who I see every Wednesday at 4:30. As for gyms, It’s definitely on the smaller size but great people work here!
Hi Shaina, thanks so much for sharing this! Emma and the team will love hearing how much you enjoy your time here—it means a lot! :)
Fantastic experience: Great gym in Albany New York. For those looking for heavy weights and or power lifting, they have it all. Friendly great staff.
Hi Darren, thanks for the love! We're pumped to have you here and can’t wait to see you crush all your goals!
Fantastic experience: I love this gym and love my personal trainer Emma. I have been someone most of life who has never looked forward to working out . Now I can’t wait to go three days a week and see what new PRs I hit in my deadlifts and other weight lifting . Emma has challenged me and made me see the fun in it . I love seeing all the progress I have made and always ready to yes when she asks if I want to go heavier in the weight. Shoutout to Emma!!
Hi Anna, this seriously made our day—shoutout to you for showing up and crushing it every week! We’re so pumped to hear how much you’re loving your sessions with Emma—she’s all about bringing out that inner strength and making workouts fun. Keep chasing those PRs… we’re cheering you on every rep of the way!
Fantastic experience: This is a really clean studio. The staff is friendly and competent. It looks tidy. I am very happy to come back and can only recommend it.
Hi Marcel, thank you so much for the recommendation! We’re so happy to hear you’re enjoying our gym and feel at home here. Can’t wait to see you again soon!
Fantastic experience: the best gym in town, being French I find it perfect, and the coaches are incredible especially Connor
Hi Alexandre, thanks so much for the great review! We're thrilled to hear you’ve found the perfect fit with us, and it’s awesome that Connor has been such a standout for you. We’re happy to have you with us!
Fantastic experience: This is the best gym in the area. The variety of equipment, classes, knowledgeable coaches. This is the place to work out.
Fantastic experience: Best gym eva !!!!!
Hi Phillip, thanks for your 5-star review! We're pumped to be your favorite gym! :D
Fantastic experience: Working with Akina has been an absolute game changer. Her personalized approach and patience with me keeps me motivated and feeling confident. She is not just a coach but a true motivator and mentor.
Hi Amy, thank you for sharing this! It’s clear you’re putting in the work, and it’s so inspiring to see how Akina’s guidance is helping you stay motivated and confident. Keep pushing—you’re doing an amazing job and we’re cheering you on every step of the way!
Fantastic experience: Literally the best bang for your buck in the fitness space in Albany. I’m constantly impressed with the quality of training, cleanliness of the facility and culture of the team, specifically at the Fuller Rd Location! Grateful for these guys!
Hi Alexis, thank you for the awesome feedback! We’re so glad you’re enjoying your experience at Best Fitness Fuller Rd and truly appreciate your support. It’s members like you who make our community so special! :)
Fantastic experience: I started coming to this gym in December and absolutely love it! I train with Emily every week and she assigns me workouts on my days when I’m not with her which keeps me accountable. The staff / trainers (Toni is the best if you want personal training and aren’t sure what you need!) are all really friendly and helpful, the gym is clean, the BFITT classes are amazing and I love the app where you can track your workouts, nutrition, etc.
Hi Ali, Thank you for sharing your experience! We're so glad to hear how much you're enjoying your time here and that the team, classes, and tools are helping you stay on track. It’s wonderful to have you as part of our community. Keep up the great work!
Fantastic experience: After being away from the gym for years. Toni at Best fitness on Fuller Rd, made the transition back painless. The team at Fuller Rd is amazing.
Hi Jake, thank you for the 5-star review! We're glad Toni and the team made your return to the gym a great experience. Keep up the great work! :)
Fantastic experience: They are really good, clean gym and good customer service
Hi David, thanks for the shout-out! We’re so glad you’re enjoying the clean space and great service—can’t wait to see you back in the gym!
Negative experience: Stay away! I cancelled the membership over a year ago with an E-Mail from them showing I’ve cancelled and I still receive messages that I owe them money. I’ve tried to call them and each time they say someone will call me back and I never receive a phone call. Now today I receive a message that if I don’t pay $900.45 to them then they will take further action.
Hi James,
To have cancellation fees waived while in agreement, our policy requires proof of relocation, such as a utility bill or a lease with your new address.. Without this documentation, the account remains active. If you’re able to provide the necessary proof, we’d be happy to assist in processing the cancellation for you.
At your earliest convenience, please reach out to us via our website at https://bestfitnessgyms.com/albany-ny/contact-us/. Let us know the best time to connect with you, and we’ll work together to review your account and find a resolution.
Negative experience: This place makes it impossible to cancel a membership, locking you into a contract you didn’t even know you had. Terrible business.
Hi Jayna, we understand how this situation could feel frustrating, and that’s certainly not our intention. As outlined in your membership agreement, our cancellation policy does require a 30-day notice, which can be completed by phone or online with ABC Financial. You can also reach out to our management team – we’d be more than happy to assist you with this process. At your earliest convenience, please contact us via our website at https://bestfitnessgyms.com/albany-ny/contact-us/. Let our general manager know the best time to call.
Fantastic experience: Great gym. Hardly ever crowded during peak hours, new equipment, and good classes.
Hi Bianca, thanks for your 5-star rating! We're glad you enjoy the new equipment and classes at our gym. See you there! :)
Fantastic experience: Staff are super friendly and helpful! Gym in super great condition. 5/5 all round.
Hi Injoon, thanks for the great rating and review! We’re so glad you’re loving the gym and our amazing staff—it means a lot to us! :)
Fantastic experience: I usually try to go to YMCAs because of their support systems for homeless, communities, and kids in need. BUT this gym was actually pretty nice for a commercial gym. The gym worker bros were super nice and not trying to upsell, it wasn’t crowded, super clean and well maintained equipment, and a $15 day pass is a good deal in my book.
Hi Justin, thanks so much for giving us a try—we’re thrilled to hear you had a great experience and felt welcomed by our team! We’re glad you found value in what we offer and hope to see you back again soon! :)
Fantastic experience: Great experience at this location. Great machines and equipment and friendly staff and members. Paige was exceptionally helpful.
Hi Nick, thanks for sharing your great experience at Best Fitness Fuller Road! We're glad you enjoyed the machines, equipment, and our friendly staff. And thanks for the shout-out to Paige! :)
Fantastic experience: Really clean facility and very friendly atmosphere. Paige and Connor at the front desk were extremely helpful. Overall great experience, highly recommend coming and joining the family!
Hi Brendan, thanks for the fantastic review! We're glad you enjoyed the clean facility and friendly atmosphere. Paige and Connor will be thrilled to hear your kind words. Looking forward to seeing you again soon!
Positive experience: Pretty solid gym, has a tanning booth and the people that work there are very nice
Thanks for your good rating and review! We're glad you find our gym solid and enjoy the tanning booth and friendly staff! :)
Fantastic experience: Great gym. Been going for a little more than a year. Could use a little updating. But it has all the basics and I believe they got a new manager because they have been making little improvements lately that don't go unnoticed. One thing I can say and maybe it's because I'm a heavier guy ,240, or what but just about every other treadmill skips for me. So it will take a couple tries before I find one safe to run on. Maybe a little maintenance is needed on them.
Hi Bruce, thanks your membership and for sharing your feedback—we’re thrilled you’ve noticed the recent improvements! We always appreciate suggestions like yours to keep things running smoothly, and we’re so glad the gym has all the basics you need to crush your workouts. We can’t wait to see you back for your next session!
Positive experience: The gym is clean and has all the possible equipments. I went for a day which costed me $15.
Hi Abhishek,
Thanks for your review! We're glad you found our gym clean and well-equipped. We hope to see you again soon! :)
Fantastic experience: visiting the area and came across Best Fitness. Very good gym and the staff was awesome.
Hi Seam, thanks for stopping by our gym during your visit to our area! We appreciate your 5-star rating and review -- and we look forward to welcoming you back again soon! :)
Fantastic experience: Equipment is kept in working order. Facilities are clean. Price is reasonable. Pretty much everything you want from a gym.
Hi R Wjay, thanks so much! We're glad you love our clean facility and well-maintained equipment! Keep enjoying your workouts with us! :)
Positive experience: To crowded
Hi Thomas, we appreciate your membership and value your feedback! We know that our gym experiences peak busy times and understand that can be very frustrating. We'd be happy to help you find an alternative workout plan so you can still accomplish your fitness goals during those hours. We hope that your next visit is a positive one -- we want to earn your 5 stars! :)
Fantastic experience: Great staff, always clean.
Thanks for your great rating and review, Cassandra! :)
Fantastic experience: The facility is very clean and had all the equipment I needed. Great place and staff - Paige was very helpful and great !
We always appreciate such great feedback, Mike! Thanks for your 5-star review and shout-out to Paige! :)
Fantastic experience: Great experience! They had all the equipment that I wanted to use! Definitely recommend to others!!
Thank you for your review and recommendation, Hunter! We're super happy to hear that you had a great experience and found all the equipment you wanted to use. See you in the gym! :)
Fantastic experience: Great location, great equipment, great crowd of gym goers. My only gripe is they’re incredibly cheap about the utilities. It’s routinely 78°+ in the summertime; and the staff gives weird vague answers about it ranging from “it’s broken” to “we’re waiting on the district manager to set a schedule”. Even in the Florida the gyms are cooler than that Edit - as of June 21st the AC is fixed and better than ever.
Hi SamO, thanks for your positive comments about our location, equipment, and members! We’re committed to providing a comfortable environment for everyone, and we understand your frustration. It takes some time for our HVAC systems to adjust to comfortable temperatures in the gym, especially when outside temperatures fluctuate. We're actively working on improving the system's efficiency to provide a more consistent and comfortable environment. We want to earn your 5 stars!
Positive experience: I have been enjoying BFITT classes in Schenectady for almost a year, and after moving closer to this location their classes and instructors are just as good. I was disappointed to see that there are no later morning classes such as a 7, 8 or 9am. 5:15 is just too early and other gyms are difficult to get to in morning traffic. Please consider adding one of these classes at least just for summer break and you have 5 stars from me!
Hi Meaghan, thank you for your feedback on our BFITT classes at Fuller Road! We appreciate your suggestion for later morning classes and will definitely take it into consideration for future scheduling. Your loyalty and feedback are valuable to us.
Fantastic experience: Very clean gym and staff is really friendly. A lot of space and has all the equipment I need. Plenty of squat racks as well.
Hi! Thanks for your fantastic review! We're thrilled to hear you enjoy our clean gym, friendly staff, and ample equipment, especially the squat racks.:)
Fantastic experience: Good equipment, nice atmosphere!
Hi Zahraa, we're thrilled to hear that you enjoyed our equipment and atmosphere! We appreciate your membership and look forward to seeing you again soon. Thanks! :)
Negative experience: Sneaky gym. They are very tricky and get you to pay tons of money and half of the equipment is still broken or has issues, makes me wonder where all that money goes. Don’t even get me started on the 100$ cancellation fee. Not even And if you even think it’s over and you Cancel your membership and they will still charge you. Absolutely never going back.
Hi Lo WeiShang, thanks for sharing your feedback. We appreciate hearing from our members and value transparency in our operations. We believe that our membership fees are reflected in the high-quality services and amenities we offer at our gym. As mentioned in the membership agreement, we do require a 30-day notice to cancel; if the bill date falls within those 30 days, you will still be charged for that month and the fee must be paid for the account to be closed. Please know that our equipment is regularly maintained, and we address repairs immediately; unfortunately, we often must wait for repair parts to ensure optimal performance. We encourage you to contact us to discuss your account further. Please visit our website at https://bestfitnessgyms.com/albany-ny/contact-us/ and let us know the best time for a member of our management team to reach out.
Fantastic experience: I’m a USA Bobsledder that dropped in for a workout. Enjoyed the gym atmosphere. Staff was very welcoming. 5 ⭐️ rating and highly recommend to all
Hi Adrian, thanks for the 5-star rating and recommendation! We're thrilled to hear that you enjoyed the gym atmosphere and that our staff made you feel welcome. We look forward to having you back for another workout soon! :)
Negative experience: Small place
Hi Freddie, we appreciate your membership and assure you that your experience is very important to us. We’d love to hear more about your experience and how we can earn your 5 stars. If you'd be willing to discuss your feedback further, please reach out to our general manager at (518) 205-3548.
Fantastic experience: Love this gym! Great equipment! Friendly staff! Love the environment
Hi Ase, thanks for taking the time to write such a super review of our gym! We always appreciate such wonderful feedback from our valued members! :)
Negative experience: I’ve been a member at this gym for a few years now. Read the contracts - they trick college students often. The machines are not the best but they get the job done. They need to update them - they are a pain to adjust. When a machine breaks it takes them mad long to fix, makes me wonder where my annual gym fee goes towards. They definitely try to trick you into spending as much money as possible and then make it impossible to cancel but every gym does that nowadays. They are also overly aggressive with their sales tactics. Been disappointed in my experience here. Staff is always on their phones, paper towels are almost always empty/broken. Some staff is rude, others are nice.
Fantastic experience: Great location, friendly staff. Awesome gym
Hi Elton, thank you so much for the 5-star review! We appreciate it :)
Fantastic experience: Best fitness on fuller was a great experience. Clean facility and not busy during the day!
Thanks for such a great rating and review, Jeremy!
Fantastic experience: Gym was super clean and organized, loved the wide open set up. Page hooked me up and was super helpful and friendly!
Hi Jonathan, thanks for your 5-star rating and review! We're so glad you enjoyed our clean and well-organized gym, and it's wonderful to hear Page made your experience even better with her helpfulness and friendliness. Thanks for the shout-out! :)
Fantastic experience: I've been a member for several years at Best Fitness on Fuller Rd. in Albany. This location is kind of a hidden gem in the area. The facility is incredibly clean and well maintained. The staff is very friendly, and always working hard. They have a very good selection of free weights, kettlebells, and machines as well as foam rollers and bands. Plenty of squat racks and plenty of room in workout areas to do what you need to do. I definitely recommend Best to anyone over VENT Fitness.
Hi Christopher, thanks so much for your kind words and for being a loyal member of Best Fitness! We're so happy to hear you enjoy our clean, well-maintained facility and the friendly atmosphere our staff strives to provide. Your recommendation is truly appreciated, and we're grateful for your continued support. Here's to many more years of fitness success together!
Negative experience: If you are a college student read this. Sneaky gym. If you are going to a nearby college, DO NOT JOIN. As a college student, you’re better off going to the college gym. First off Read all fine prints they are very tricky and get you to pay tons of money and half of the equipment is still broken or has issues, makes me wonder where all that money goes. Don’t even get me started on the 100$ cancellation fee. Not even Three months and I got charged way over 200$. And if you even think it’s over and you Cancel your membership and they will still charge you. Absolutely never going back.
Hi Azula, we have appreciated your membership and we’re sad to know that you were disappointed with your experience. Our membership agreement is not intended to cause frustration, and we agree that all prospective members should read the terms. Per our standard operating procedure, a 30-day notice is required to cancel a membership account. If the bill date falls within those 30 days, you will still be charged for that month and the fee must be paid for the account to be closed. If you’d like to review your account with us, please contact us via our website at https://bestfitnessgyms.com/albany-ny/contact-us/. Let us know the best time for a member of our management team to call.
Fantastic experience: Best gym in the area. I’m constantly looking for places with The Good Ellipticals (girls will know) and this is the only one where they are all new, clean and working. Staff is all very nice but if you’re looking for a good trainer for problem areas (for instance, I have a tricky shoulder I need to work around), ask for Tim.
Hi MacKenzie, thanks for such a great rating and review of our gym! We're thrilled to hear you love our top-notch ellipticals and the friendly vibe at our gym, and we're especially glad that Tim has been able to help with your specific needs. Your satisfaction means the world to us -- thanks for letting us know! :)
Fantastic experience: Well equipped gym
Thanks for your positive rating and review, Oluwasogo! :)
Fantastic experience: A lot of equipment to suit different workout plans I love it
We appreciate your great rating and review, ezeifedi! Thank you! :)
Fantastic experience: Very clean gym, helpful staff, and a lot of different equipment to use
Thanks for taking time to give Best Fitness Fuller Road such a great review, Robert! See you around the gym!
Fantastic experience: Awesome gym! People are friendly and the place is clean. Everything you need for a good workout!
Hi Ryan, we appreciate your great review and praise for our gym and members. See you again soon! :)
Fantastic experience: Visited here from out of town. Jonathan helped us and provided excellent customer service. Even charged my AirPods for me.
Hi Drake, we're so glad to hear that Jonathan went above and beyond to make your visit exceptional! It's the little touches that make all the difference. Thanks for visiting our gym while you were in town -- we hope to see you again soon!
Negative experience: Make sure you read the fine print. I tried to cancel my membership thinking I was paying month to month but had signed a two year agreement, something I would never have done if I had known. I tried to ask them to waive the $100 cancellation fee and they refused. I cancelled it but will now surely never go back. I feel like I scammed so just make sure you read what you're signing.
Fantastic experience: Very helpful staff, was very useful in getting me set up with a guest pass. Stephen helped me out!
Thanks, Wakil, for taking the time to let everyone know how great Stephen is! We love having him on our team and we appreciate feedback like this from our members. Thanks! :)
Fantastic experience: SUPER CLEAN! Amazing staff! Thanks to Page, Mason and Steven!
Hi Amel, thanks for such an amazing review and for showing some love for Paige, Mason, and Steven! We appreciate it!
Fantastic experience: My husband and I work with trainers Jaheem and Mason. They are very professional, courteous, and well-prepared for our sessions. We are well-pleased with the service provided at Best Fitness Fuller Road.
Thanks, Rose for letting everyone know how great Jaheem and Mason are! We love having them on our team and appreciate feedback like this from our members. See you and your husband around the gym! :)
Fantastic experience: Best gym I have ever been to. Staff is great very helpful.
Hi Kyle, we love this! Thank you for posting such a wonderful rating and review of our gym! :)
Fantastic experience: Great gym in Albany New York. For those looking for heavy weights and group fitness classes. Love the way they welcome each and every member into the gym with smile on their faces and super friendly.
Hi Aditya, we love this! We're so happy you're part of our Best Fitness Fuller Road family and enjoying your experience.
Negative experience: Be.Careful.With.This.Company. I purchased a membership during my senior year (I went to a local college nearby) and CANCELLED the membership in person (because I graduated and would no longer live in the area). Today, TWO YEARS later I receive an email saying I owe 2 years worth of payments for a gym that I haven't even logged in at in almost two years nor do I even live in the area anymore. I call up the company and they say its in some sort of contract that I owe this withstanding bill and that I never actually cancelled my membership. This was an awful experience and the company runs on fine details in the contract so please beware of signing any documents with them and if you are cancelling BE SURE you do so.
Hi Mike, we’re sad to hear that you’ve experienced such frustration with your account. We never intend for it to cause difficulties and we agree – all new members should carefully review their membership agreement before signing. Please send a message through the Contact Us form on our website at https://bestfitnessgyms.com/albany-ny/contact-us/. We’ll call you to review the cancellation process and your account -- and I’m sure that working together we’ll resolve your concerns.
Negative experience: College students be warned!!! I signed up thinking the lady signed me up for the college plan (as she stated she would) but when it came to canceling my membership since I graduated and was moving back home where i wouldnt need a membership anymore. I was told i had to pay a $100 fee for canceling and that i was in a contract that i didnt even know i was in! The lady told me the college plan was a non contract and i come to find that she lied and put me in a membership that she didn’t state. Now i come to find out that they sent my $100 bill to collections for an amount over $1000. Be careful when dealing with Well fitness group, they will try to drain every penny they can from broke college students. A complaint has been formed with the FTC for there mal practice and hope other speak out of there experience and file a complaint against these crooks!
Hi Felix, we never intend for the cancellation process to be frustrating and we’re here to help. Please send a message through the Contact Us form on our website at https://bestfitnessgyms.com/contact-us/. We’ll call you to review the cancellation process and your account -- and I’m sure that working together we’ll resolve your concerns.
Fantastic experience: Best fitness is the place to be! Great staff and great gym. Paige and Steven are so helpful when it comes to questions about fitness!
Hi Sierra, thanks for such a great rating and review of our gym -- and thanks for the great shout-outs to Paige and Steven! We're so glad to hear that they've been helpful in answering your questions about fitness! :)
Fantastic experience: Went as a guest w my friend and the front desk was very helpful and made the experience quick and easy! The exercise class I joined was for the one hour strength class and it was super effective for a full body workout
Hi Ariel, we appreciate your praise and enthusiasm for our club! Thanks for joining your friend to check out Best Fitness.
Fantastic experience: Best Gym in Area!
Hi Brandon, thanks for the review! Thanks for being a part of our fitness family!
Fantastic experience: Great space & great staff!
Thanks for the wonderful review, Mackenzie!
Fantastic experience: Best gym in the area would 100% recommend
Thanks for the recommendation Edwin!
Fantastic experience: Best gym in albany for its price
Hi Kristian, thanks for your 5-star rating and review of our Albany gym! :)
Fantastic experience: Fast friendly service.. clean facility.
Thanks for your 5-star rating and review, Nicholas! :)
Positive experience: Not a horrible place.. the one on Central ave is much better. I'm judging solely on equipment and atmosphere.
We appreciate the 4-star review Zach!
Fantastic experience: Steven is very helpful! Location is very clean and awesome equipment!
Thanks for the wonderful review, Sabrina!
Fantastic experience: This gym is sick!! Love this place! They have everything you need to workout!
Thank you, Shaun.P.N. We appreciate your kind review of Best Fitness Fuller Road and hope you will visit again soon.
Fantastic experience: The staff was very nice and welcoming and allowed me to have enjoyable workouts
Hi Laurent, we love this! We're so happy you're part of our Best Fitness family and enjoying your experience.
Positive experience: Not as good as other best fitness locations. Very limited leg machines, plenty of freeweights and cardio equipment though.
Thank you so much for your 4-star review, Robert. We are always looking for ways to improve our gym and we'll take your recommendations into consideration. Thanks for your membership!
Fantastic experience: Very very nice gym clean and have very nice service!!! You have to stop by and check it out your self very helpful and nice environment
Thank you for sharing your positive experience, Mohamed! We are thrilled to hear that you found our gym to be clean and our service to be very nice. We take pride in providing a helpful and welcoming environment to all of our members.
Fantastic experience: Great gym, clean, well organized, friendly staff and members. Rob at the front desk is great.
Hi Connor, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at Best Fitness Fuller Road.
Fantastic experience: Great gym and cool atmosphere. Manager is super helpful!!
Hi Bennjit, thanks for such a great review! We're so happy to hear you enjoy training at Best Fitness!
Fantastic experience: Super good vibes and an amazing facility. Staff is really nice and the gym is really clean. Id recommend this gym to anyone
We appreciate the great review and kind words Paige. Thanks!
Fantastic experience: Great Gym, 100% Recommend, decent price, great staff, good machines ,good environment, clean bathrooms and allot of space. Shoutout Mason
Thank you so much for taking the time to leave us such a positive review, MattR 20! We are thrilled to hear that you had a great experience at Best Fitness Fuller Road. It's wonderful to know that you found our gym to be clean, well-maintained, and spacious. We take pride in providing a welcoming environment for our members. We will make sure to pass along your shoutout to Mason.
Negative experience: To everyone that has been scammed by Best Fitness at, if they refuse to honor your canceled membership, contact your bank ASAP for unauthorized charges, cancel the card that is on file and your bank will reverse the charges. File a complaint with the BBB and the Attorney Generals Office as well.
Hey Dana, we can see that you inquired for a free guest pass over the summer but never have actually been into our facility. Please let us know if you need any help setting up your free pass. If you are looking for membership details you should visit our website bestfitnessgyms.com. All plan details are outlined, providing you will full transparency about how everything works. If you know of someone with a membership who needs help cancelling you can have them give us a call at the club.
Fantastic experience: Great gym! Spacious and never crowded in the mornings. Equipment is new and clean- plenty of space for any kind of workout.
Hi Brendan, we appreciate your praise and enthusiasm for our club! Thanks for choosing us to be your fitness family!
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