Crunch Fitness - Burbank

Experiencia negativa: This gym has been going downhill fast recently. Long time member and they show no loyalty. New signups get a cheap rate while my membership goes up $5/year so I'm closer to $70/month at this point. They used to have amazing plate loaded StarTrac machines and now they have hand me down hammer strength machines from different locations. The men's sauna used to be amazing but ever since the new manager came in it's been out of service or barely even warm. Not worth it. It seems like they're fine with people canceling and are trying to decrease the amount of members at this facility especially since the West Hollywood location is closing soon.

Experiencia negativa: Not inclusive to communities of color, especially with the current political climate.

Experiencia fantástica: I had an incredible 3+ day pass there & I have to admit it’s the best gym I’ve ever been to. The manager Casey was super friendly & helpful from the start. The equipment is better & with more options than I’ve ever seen in any gym. The women were friendly in the sauna & kind in the locker room when there was interactions. I didn’t have any men bother me during my workouts. All around a respectful place. I heard about a pole fitness class every Tuesday that intrigued me because I used to do pole performance in a circus troupe & it would be fun to get back on one for fitness purposes. I am not quite ready to purchase a gym pass but when I am, Crunch is absolutely at the top of my list!

Experiencia negativa: In 3 years my membership has gone from 56ish to 62 now to 72.98. Soon to be equinox price with less than half the square footage of equipment. Place use to be better when I first started here. Price is only a factor when it doesn't equal the same value as before. I also have a membership for the rest of the other crunch gyms in Socal and a MetroPlex one so its just easy for me to see the value in comparison. 8/5/25 NOW WE ARE FORCED TO DOWNLOAD The app to get access to the gym. The pictures they have on file is not enough at the same time we are providing them with a download from the app store which ultimately benefits the app creator at the cost of my phones memory

Experiencia fantástica: Driving through to Arizona to stop for a lift. Casey greeted me at the front desk and was immediately so helpful and considerate. Have never had such a kind and welcoming experience from a gym employee in my life! The gym itself is wonderful as well. Spacious and has all the equipment you need. Casey is awesome will definitely come back if I’m ever in the area. Thank you Casey!!!

Experiencia fantástica: Very clean has great new machines.

Experiencia fantástica: Casey was awesome! I actually got excited about coming back here because of all he expounded on, and he was very genuine, personable, and transparent. Will be back (at this location) for sure!!

Experiencia fantástica: Supper clean and friendly

Experiencia fantástica: I had a personal training session with Esteban Zaragoza and he was fantastic. He asked what my goals are and devised a 3 month plan for me to reach them. I have a diagnosis of osteoporosis and I could tell he understood the assignment and got me going right away. His method of teaching and demonstrating proper form and explaining to me what areas I must improve (ankles and glutes) was clear and helpful and his great attitude inspired me to improve. I highly recommend him to anyone wanting to work with a personal trainer.

Experiencia positiva: This is a good location! Easy parking, lots of well maintained equipment, nice and clean locker rooms and shower areas, and sauna. The staff was very helpful! I'd give it 4 stars, but the last star is more so due to Crunch's company, which I'll explain below. If you're a non-resident visiting, and you have the top tier membership that allows you to go to multiple locations, PLEASE NOTE that this does not apply to this location. I signed up in Florida, and upgraded before leaving, and I made sure to ask if I'd be able to go to out of state locations with no issues. I was told I would. Now when I got to Crunch, I was given some grace, and the first day pass was free since I'm still a member. I was told it would be $10 a day after that. It's $25/day pass if you aren't a member at all. I wish Crunch would communicate that in their training of employees so that ppl aren't blindsided when they upgrade and try to go to Cali locations.

Experiencia negativa: They are not crunch fitness and won't take the crunch membership they should just rename it something else they want to charge more if you are already a crunch member.

Experiencia negativa: This used to be a genuinely nice and welcoming place, but everything changed after the new management took over. What once felt warm and inviting has become cold and unwelcoming. The atmosphere is completely different now, and it’s disappointing to see how much the experience has declined.

Experiencia positiva: Gym is very nice equipment Fabulous however the front desk staff is extremely rude and unprofessional extremely arrogant with zero customer service

Experiencia negativa: Tried to see if the gym was right for me and put applications in area to move from LA to Burbank. Got refused to a one day guest pass because I wasn’t local even though I was trying to move in the area. Never known a gym to be difficult. Will not be joining this gym.

Experiencia fantástica: This Crunch is everything I need and more. Never crowded in the morning, friendly staff, plenty of towels, clean showers and locker room, convenient location, plenty of equipment and free weights, and well maintained. Good vibes too from other regulars. I just needed somewhere on my way to work to get my workout in with nothing or no one getting in the way of that and this place hits the spot. I sometimes go to a non-signature Crunch closer to my house and there's definitely a noticeable difference between the two.

Experiencia fantástica: I was using this gym for over a week and it was an amazing experience. Every single person at the front desk was kind, vibrant and accommodating. The gym had every machine I could ask for, it is very specious with a super dope spinning room and a huge studio for classes / personal use. The gym is well maintained, very clean, and the sauna is crazy hot which was absolute heaven for my sore body. Anatolio is a sweetheart and very knowledgeable trainer and the manager is awesome as well

Experiencia positiva: If you have a membership at another crunch location don’t go here, they charge 10$ per visit if you have a membership at a franchise location. Also, they are severely lacking in available weight equipments, they only have two squat racks and no deadlift platforms. They do have a decent amount of dumbbell free weights and upper body machines. What they lack in weight lifting equipment they make up for with amenities; they do have a sauna with complimentary towels and their locker rooms are clean and nice. Overall, ideal location for the casual part time lifter, not really for gym rats or the younger crowd

Experiencia fantástica: I want to praise Amanda's cycling class. She's always in positive energy mode and lifts my spirit anytime I come in. I leave her classes happy and rejuvenated. The gym itself has convenient parking and clean equipment. Thx Amanda for such a lovely experience!

Experiencia fantástica: While visiting Burbank, I needed a solid gym to get a few workouts in, and Crunch Fitness exceeded my expectations. They provided a complimentary 3-day pass, which was a great perk. The gym itself is spacious, clean, and packed with a wide range of well-maintained equipment. The staff was welcoming and professional, making the experience even better. Whether you’re in town temporarily or looking for a reliable gym in the area, this is definitely a great place to train.

Experiencia negativa: I am a regular crunch member with Florida being my home club. I pay 10$ when I go to signature locations like Burbank and West Hollywood. Crunch locations don’t have a tap feature so I can’t pay with my phone. I attempted to go back to my car to grab my physical card and couldn’t get to my car because a bunch of police officers were two cars away from mine with their guns drawn at a driver. I quickly got away from the scene and went back upstairs and told them police had guns drawn and that I didn’t feel comfortable grabbing my card in that moment and asked if I could please work out and grab my card after my workout after the cops leave. They made it the biggest deal and said they weren’t allowed to do that. I asked if I could use the restroom before leaving at least after wasting 10-15 mins trying to see if any other pay option was available without my physical card and even that was an issue. You would think I was trying to gain access to some classified high security facility with how they were acting. As if they don’t have all of my information right there….. it’s a gym, it’s 10$ and I was trying to pay but god forbid I don’t want to get into my car with cops and guns drawn two cars away…. Absolutely ridiculous. It’s not that serious, it’s a gym….. with towel service, nothing special from basic crunch facilities. Get over yourselves and try being better at being decent human beings.

Experiencia fantástica: Alone, and afraid of losing their gains, 4 gym bros found themselves 2,500 miles away from the Florida gym they called home. They desperately called around searching for a gym that would adopt them on their 3 day pilgrimage through SoCal, until finally one gym responded to their pleas. Crunch Fitness Burbank was that GYM The travelers were met with heavy weights that lightened the anguish of their heavy hearts. The staff was kind, the weights plentiful, the squat racks abundant, and the facilities immaculate. (this was written by me not written by chat GPT)

Experiencia fantástica: I was visiting from out of town and needed a place to work out, and Crunch Fitness Burbank did not disappoint! They generously provided a free 3-day pass, which was a huge plus. The gym itself was very clean, well-maintained, and had a great selection of equipment. The staff was friendly, helpful, and made me feel welcome from the moment I walked in. If you’re looking for a solid gym in the area—whether you’re local or just passing through—this is definitely a great spot to check out!

Experiencia negativa: Could be a better gym, but it’s full of high schoolers and recent high graduates, who just come here to socialize and hog space and machines. Imagine 5 high schoolers standing next to you, not even working out, just making jokes and getting in the way. There’s two girls that come here often and they don’t work out. They just do stupid stuff with the weights and mess things up and joke around with the regulars.

Experiencia negativa: Unhygienic and disorganised gym. Roaches in the bathrooms, disgusting.

Experiencia negativa: Read the reviews of incompetent management and rest assured that they’re true.

Experiencia fantástica: In terms of equipment, maintenance, pricing, and the parking situation, this is the best gym (and the best Crunch location) you can find in LA.

Experiencia negativa: Just tried to sign my friend up with a membership and the poor receptionist behind the counter, had to go to the manager who was laying down in the corner to talk to her and come back to tell us to have a seat that they would be back in an hour. Seems weird we would have to beg to sign up for a membership… The guy next to us was trying to sign up for a membership too and was told the same thing and he asked if he could use the bathroom and he was told to go use the bathroom downstairs in the bookstore! So insane

Experiencia negativa: Studio manager made me feel unwelcomed - I attended this gym once before on ClassPass (which I recently cancelled). Now having a new set of goals I wanted to join a gym. I was targeted with a social media ad for an 3 day pass and remember I enjoyed my time at Crunch so I decided I’d give it a go! When I arrived I entered no problem (the front desk was lovely) and enjoyed my workout. Excited to go back the next day and see how to redeem my next two days I was told I’d be emailed. Very disappointed, the email basically said since I was a “ClassPass user” my options are to use classpass again or buy a drop in. Okay but I canceled my classpass so now I’m blacklisted to only buying drops in? I have left classpass and it’s very clear I am still not welcomed here. Your studio manager doesn’t care about the clients goals or needs.

Experiencia negativa: If you’re looking for a fitness experience paired with a side of unprofessionalism, this might be the spot for you. My boyfriend and I stopped by this location, where he has a premium membership with a guest pass. While I completely understand that certain plans may not work at “signature” locations, the way this situation was handled was nothing short of disappointing—and frankly, uncalled for. We were being helped by a lovely blonde associate at the front desk who was doing her best to assist us. Enter the manager—a larger Black gentleman—who barreled into the conversation, completely cutting her off and talking to us like we had no idea what we were doing. Instead of explaining the policies like a professional, he chose to flex his “signature location superiority” by informing us (in the most condescending tone possible) that this location is “so much better” and that we “don’t understand anything.” Here’s the thing: enforcing rules is one thing, but doing it with an attitude that screams arrogance is another. Not only did he make us feel unwelcome, but he also disrespected his own staff by interrupting and undermining her efforts. If this is what “signature” customer service looks like, I think I’ll pass. A word of advice: kindness costs nothing, and a little professionalism can go a long way. Maybe that’s the real premium this location should focus on offering.

Experiencia positiva: The service provided by Alex over at the front desk was amazing, definitely recommend you go to him for all your needs. The gym is looked out for and well maintained however the constant price increase is the main concern here and should be looked into.

Experiencia negativa: Made me buy a day pass, even though I’m a member at crunch already.

Experiencia negativa: The manager in the front is the most condescending piece of work I’ve ever encountered in a customer service environment to think he runs the place and has 0 human skills just repeats the same policies like a robot. Looking forward to when he’s gone. Seems like other people agree too

Experiencia negativa: After being a loyal member at this specific Crunch location for eight years, I have decided to cancel my membership due to an incredibly disappointing experience. Recently, I reached out to the general manager to express my valid concerns about the consistent annual increases to my monthly rate--$10 more each year, despite my long-standing loyalty. Instead of addressing my concerns professionally, the manager responded in a hostile, disrespectful, and condescending manner, making it clear that my loyalty meant nothing to them and that the rate would remain unchanged. My monthly rate had risen to $70, only for me to discover that new members were being offered prices as low as $30 to $50 a month. Is this how you treat a customer who has been loyal to your establishment for years? Rather than rewarding long-term members, it seems this location is more interested in attracting new members while disregarding the ones who have supported them over time. During our conversation, the manager repeatedly cut me off, was confrontational, and showed a complete lack of customer service skills. This location desperately needs a manager who can handle customer concerns with professionalism and respect, rather than becoming defensive and hostile. I will be reaching out to the regional manager at Crunch headquarters to file a complaint against this location and specifically against this manager. Take your business to an establishment that actually values loyalty instead of treating you like garbage. Believe the low reviews--they're there for a reason.

Experiencia negativa: I really didn't want to write this review but I feel like it's finally time I give my thoughts. For the 2nd half of July the men's sauna was closed for "misuse of the sauna" when it seemed it was working. For the past week or so the sauna has been on but closed for some reason and it seems this gym is punishing its members for no reason. I was told on Monday July 29th that the sauna was opening on August 1st and I find it strange why they're waiting till then when every time I past by it the week prior it was on but closed which seems like a waste of time. Come August 1st it's working and it's actually hot like it used to be and I have no complaints. Come Friday August 2nd the next day it's closed again for vandalism.......... I really don't know what's going on but ever since the management has changed I've been noticing the men's sauna hasn't been the same as before and has been closed a lot. I really don't understand what message they're trying to put by having the men's sauna while it's still on but it's closed for vandalism for the safety of the members.

Experiencia fantástica: Smells like shrimp.

Experiencia fantástica: Thanks for keeping it clean

Experiencia negativa: generally have a good experience here and come here about once a week on classpass. i’m never late but i was late due to an emergency phone call for my “gym time” which is a two hour slot in the open gym. i explained my reasoning, the 30 minute drive to get there and that i only intended to be there for an hour anyway and the front desk still coldly turned me away. i had talked to them about joining on a previous visit as i have just moved to the area recently and was in process of finding the right gym for me via classpass. i definitely understand policy but i’ve been a member at crunch since 2012 in new york. the next time slot on classpass was the same amount of credits, the gym wasn’t busy so i was really upset by this as it just seemed like there was no working with me at all and honestly, he seemed almost happy to turn me away which just left a bad taste in my mouth. definitely won’t be joining nor going to this location again.

Experiencia fantástica: Pricey but clean and modern!

Experiencia positiva: Good clean gym. Plenty of equipment.

Experiencia negativa: Drove a long way to come to this gym just to be told I have to pay an additional $10 because it’s considered a “premium” gym and not part of my membership. I thought my membership covered any crunch location but apparently not this one? Front desk worker tried to send me to the Van Nuys location which would’ve been an extra 30 minute drive. After being told this ridiculous policy I asked to use the restroom since I had a long drive, and the front desk worker was waiting for me to make sure I either paid or left. Terrible experience at this location, very disappointed as a loyal crunch member of 4 years.

Experiencia negativa: I would rate it zero stars if possible. The manager, who seemed to have self-loathing and racist tendencies, refused our entry, rushed us out, and maintained a condescending attitude throughout. Also a shout-out to the receptionist, Jordan (or whoever it was), for involving the manager when they could have informed us directly. To the manager: Please stop looking down on fellow Latinos.

Experiencia negativa: I love this location. If you're looking for a clean and friendly environment, this place is perfect for you. It has everything you need in a gym, and the staff at the location is nice. The issue I had was with customer service via email, which was pretty horrible, to say the least. I became a member because this location is considered a 'corporate' version of the franchise, and I was under the impression that they cater to the needs of those who travel frequently for work or other related reasons. I was away for 9 months and had a terrible experience attempting to keep my membership frozen while I was out of the country. Apparently, there are limitations on how long you can keep your account frozen, even though there's a cost to keep a freeze in place, and the yearly subscription costs are still debited on its regularly due schedule. I requested two back-to-back 3-month freezes and forgot to email prior to the end of my freeze period, which resulted in a charge for a normal monthly fee. I had no issues with the charge since I did forget to email the location. When I requested a freeze again, I was told that they couldn't freeze the account anymore since there was no activity on it. I emailed Heather and the location's main email and asked if the service charge that hit my account after the 6-month period would be considered activity. They went silent after that point, even after emailing several times. It's quite disappointing to say the least, but this location is still a great option if you're staying permanently in the area. If you're a working professional that travels frequently, I would highly suggest searching for other options because this franchise doesn't offer acceptable email customer service and is limited in how long you can keep your account frozen.

Experiencia negativa: It's not a real crunch fitness. Apparently the premium any location membership is not valid here because they run their own program. How about just changing your name to be your own gym?

Experiencia negativa: Apparently if you have crunch membership at diff location like van nuys Palmdale you can't come to this one because it's a corporate location But honestly, a crunch membership is a crunch membership.

Experiencia positiva: This is a nice gym with nice people. My only complaint is that they play the news full time on tons of big screen TVs. It absolutely sucks to workout while being force fed stabbings, shootings, war, and political turmoil. I come to the gym to clear my mind and get away from all that stuff. I would strongly encourage gym management to put something else on: nature shows, classic Friends episodes, really anything else than the horrendous news.

Experiencia fantástica: I got into this gym a couple of months ago. I always wanted to be part of this gym because there was something about it that attracted me towards it. I ended up finding out why when I got there. This is not your typical gym where you go there and some have cliques, their usual banter or inconveniences, drama, uncleanliness, and the like. Crunch Fitness Burbank is amazing. People here are super friendly and down to earth. They are approachable and kind. Personal trainers and staff are good people and always treat guests and gym members with respect and fairness. There is never a day I am hesitant to go to the gym and the reason is that I am comfortable enough to show up. There is never an aura of judgement in the air inside the gym, instead it is one big community that is sincerely kind to one another and wanting to improve each and everyday. I am glad I made my decision to be part of this gym.

Experiencia positiva: Went for SWERVE! It was awesome.

Experiencia fantástica: Great gym. Great people.

Experiencia fantástica: Very clean Gym, Great Equipment, The bathrooms are always clean! They also have a Sauna just for women in the bathroom,not just Coed Saunas like some other gyms. Really nice people. Great parking, very convenient to walk right in the gym, from parking lot distance. Love this place ❤️

Experiencia negativa: Current member of Crunch Fitness at another location with supposed upgraded membership to include other clubs nationwide, turns out Burbank is exempt a special regarding this according to them, they still want $10 for a day pass.. to add insult to injury I signed up for the 3 day pass at the Burbank location before walking the mile down because I read early reviews of them being difficult, was emailed approval for a 3 day pass only to be told by the front desk that she still couldn’t allow it because there wasn’t anyone there to approve it,, Should probably consider changing your name if your not actually going to include yourself with the rest of the Crunch Fitness facility’s,, Was told there gym was special because it was cleaner and offered added services the other gyms don’t,.. again, maybe you should consider a name and affiliation change.

Experiencia negativa: I never write reviews but this one takes the cake. This is a “corporate ” Crunch. If you signed up at a franchise Crunch you have to pay an extra $10. When I asked for a guest pass I was denied because of the exclusivity. This is a corporate crunch so there’s “no guest pass.” Even though you can get one online.

Experiencia fantástica: Great gym and clean. They have all the equipment for a good workout and not crowded like 24 Hour Fitmess.

Experiencia fantástica: Plenty of parking , clean and friendly staff

Experiencia fantástica: It’s big. Have very good group classes like Cycling, zoomba, yoga and more. Also have all kind of exercise equipments that you can train yourself or you can signup for privet trainers.

Experiencia positiva: Nice

Experiencia fantástica: Crunch Burbank is the best gym. Why? Super clean gym, stocked restrooms (hair dryer, hair straightner, towels, Q-tips, mouthwash, shampoo, conditioner, & bodywash). The steam room is amazing. The gym is never overcrowded and the instructor classes are the BEST!!! So many fun options to stay fit with a wide variety of classes. My favorite is spinning class with Amanda: such a super sweet, knowledgeable, and experienced soul cyclists with excellent energy who loves what she does & it shows through her vibrant personality!!!

Experiencia fantástica: Gym is great… but I want to specifically praise Daniel. He’s usually the person at the front desk in the mornings and really puts his heart and soul into energizing guests as they walk in and out of the location. Daniel truly goes above and beyond what is required of him and it definitely shows to me and hundreds of other guests. Very appreciate for his presence at the gym and the relationships he builds with gym members. Hats off to you and your vibrant energy Daniel.

Experiencia fantástica: Best gym for women. Very clean and lit. I love the greeters. So many great classes. Throughout the day to pick from. Jazmin is a gem!

Experiencia fantástica: Best gym for women. Very clean and lit. I love the greeters. So many great classes. Throughout the day to pick from. Jazmin is a gem!

Experiencia fantástica: This gym is always clean, the staff is always extremely nice and helpful I really enjoy the new spin classes with swerve and the sauna is so big and comfortable has just left a terrible gym experience and I’m glad I joined this location

Experiencia negativa: Apparently this is a private crunch, So if you have a “franchise membership “ you can use this place for10$. But the app shows you as a location to work out. Crunch should specify at least before suggesting locations. Nice staff tho!

Experiencia negativa: Sergio at Burbank Crunch location is a liar. When he signed up myself and my son he just very quickly made us sign agreement without explaining any future fees. I sign up a week later i get charged on my card a new monthly fee. Then 2 weeks later i get charged annual fee again. I called him and he insulted me by saying not my fault you don't know how to read and texted me my contract and for my son. Very unhappy with this individual and would not recommend anyone to him.

Experiencia fantástica: Been a member here for a few years. It's had its ups and downs, but overall it's a solid gym. You can tell they are genuinely trying to improve the customer experience.

Experiencia positiva: The Service: I The staffs at the front desk were very friendly. It was my first time visiting the gym, they were so kind to direct me to the right place. The Group Class: I found this gym through Classpass. I was taking Barre Bootcamp class this time. The instructor has good sense of humor. She really pushed & motivated us to keep going. However, I would only give the content of the class (45 minutes).... 3 stars. The upper body & ab exercise were just so-so. But the lower body workout using the barre..... OMG! Really good! I felt the burn!! The Parking: Parking structure in the building (free!) The gym is located right above Barnes & Nobles.

Experiencia negativa: Burbank crunch as I was explained is a franchise that will charge you $10.00 per day if you didn't get your membership on their location. even if you have the peak plan, which supposedly includes all crunch gyms. Not a great feature for any gym when people have already paid their year to year and monthly plans. Not sure who's lying, at any rate this excludes their location from any other offers you were given anywhere else.

Experiencia negativa: I’m a member of the Burbank club. I have been attempting to temporarily pause/freeze my membership and no one has bothered to reply to me. I emailed the management, as directed by a gym employee, multiple times now. I’m going to be out of the country for six months and paying for the gym is pretty pointless during that period. I liked the club. Now, not so much.

Experiencia negativa: I called to cancel the gym and it took them a week to respond. I have been a member since 12/2021 and paid their initiation fees plus last month's membership. When the cancelation went through, they charged me an annual membership of $79. The front desk rep said it is an annual fee charged at random every year. Mine happen to be 4 days after canceling my membership. It is not refundable according to them. Be aware that fees are not transparent and you will end up paying hidden costs if you are only with them for a short time. I was considering going crunch in Santa Clarita but I will stay away from them from now on.

Experiencia negativa: Crowded

Experiencia fantástica: Place is great i don't care about the mask because lets face it we all got covid and live e staff are human they are doing the best they can plus everybody is adults if something is off fix it yourself or let staff know they are not the all seeing eye of god

Experiencia fantástica: Favorite

Experiencia negativa: Dude up front with glasses was mad rude, made me cancel my membership. But nick was very nice always. He’s the best.

Experiencia negativa: So many people work out with their noses out or masks completely down/ off. I’ve seen trainers who are on the clock working with their clients with their own masks off. None of the employees do anything even when they see people not practicing safe protocol. The alcohol and wipes for the machines are also almost always empty, so its difficult to wipe down machines before/ after use. This gym is too popular and crowded to be lax on COVID protocol. I do not feel safe there except when it’s empty and there are very few low traffic moments.

Experiencia fantástica: Very clean, very nice workers. Talk to Sergio if you need anything

Experiencia negativa: Gym is usually on top of things but lately I see more and more members not wearing masks, not wearing masks properly, and no staff cleaning the machines as often as they should. I have not seen any staff members walking around to make sure people are adhering to Covid safety protocols. Going to take a month off due to this surge and due to the management not caring enough about members health to make sure masks are worn.

Experiencia positiva: In general, the place has everything you need, including a sauna, which is a huge bonus. Even moreso, my rating is definitely skewed because I go for free through my ClassPass from work. That being said, it is a little small as far as gyms go, so I could see it getting a little crowded in there during rush times. I am able to go midday and don't have to worry about that.

Experiencia fantástica: Great Gym. Great parking. Very clean. Never crowded... !

Experiencia fantástica: My experience with Antonio, my personal trainer, was amazing! He introduced me to a variety of workouts, meal plans, and health advices that all helped me to achieve my physical goals. I'm really glad I work with him! Highly recommended!

Experiencia fantástica: Staff is cool. Pigeons are friendly. Parking is fantastic.

Experiencia fantástica: It is way more better than golds gym in glendale i changed my gym today to crunch it is easy to sign up its not crowded and way mlr closer to my home and also no sign s of gym bros

Experiencia fantástica: Positive: Professionalism , Quality Well equipped. Clean and very organized. Doesn’t get overpacked, which I love.

Experiencia fantástica: This was my first time at a Crunch Fitness Signature location and it was well worth it.

Experiencia fantástica: Came in on a Thursday at noon and there was plenty of space in between people. Not crowded at this time at all.

Experiencia fantástica: I love both signature Crunch Clubs. It would be hard for me to go anywhere else. I'm addicted to the classes (some instructors alternate between both Sunset and Burbank). One thing is for sure. Show up, cut out the sugar and watch your body shred. It's like magic.

Experiencia fantástica: The gym is always clean and neat. Thank you Crunch Burbank! ✔️

Experiencia fantástica: Clean and well organized Crunch. Conveniently located above a Barnes & Nobles, movie theater, great stores to shop/eat and easy parking.

Experiencia fantástica: Amazing quality.

Experiencia fantástica: Great location , in the mall and next to in and out

Experiencia fantástica: amazing gym

Experiencia negativa: I’ve been going to crunch for years living in Reno NV . I moved to Burbank exited to go to what I felt like a home gym for me.. the moment I walked in there I felt not welcomed very pushed away .. the equipment was -ok- the treadmill felt like it was going to fall apart. .. sad to say my crunch days are over because of the experience . The only thing that separates you from the competition is a type of service you get.

Experiencia fantástica: Clean, friendly atmosphere. You feel you're a part of something.

Experiencia negativa: Overcharging for nothing. The only thing that I was going for, it was the yoga classes and some fun classes. Some employees are very rude and sometimes you leave this place disappointed.

Experiencia negativa: Jenae had an attitude, was rude and incompetent regarding my membership. I have the highest level membership here and she was telling me I would be charged $10 to enter the gym and $16 for my guest. How about no. I did not encounter any issues going to WeHo Crunch and shouldn’t here either. Management needs to retrain her.

Experiencia negativa: Beware. Shady tactics. Near impossible to cancel membership. Fraudulent. I’ve been a member for years and enjoyed the gym and staff in that time. Recently, I’ve been trying to cancel my membership, as I moved from the location. It’s going on 2 months of me trying to accomplish this task. The corporate site does not return cancelation requests, and the gym manager purposely ignores them. I’ve left countless messages for Sheena, the operations manager, who refuses to take or return my calls or emails. I’ve reported them as fraud to my credit card company and reported to the BBB. Do yourself a favor and save the headache of this place.

Experiencia negativa: I really liked the gym when I signed up and did go there for some time. When plans changed and I decided to cancel my membership, I stopped by Crunch in Burbank and asked an associate to cancel my membership. They did their thing in the computer and told me I could still attend the rest of the month. The following month my automatic withdrawals stopped and I thought that was it. More than a year later I suddenly noticed I had a charge from Crunch, I looked at previous months and saw they had started charging me 3 months prior. When I called Crunch, they told me to email the Manager, which I did, and the manager's reply to me was to send proof of my cancellation or they would not refund. Well, I don't have proof since I canceled my membership with an associate and trusted enough not to ask for documentation or some sort of proof of my request so no refund for me. So as an advice to anyone who goes to Crunch fitness. If you decide to cancel your membership, make sure you obtain records or proof of your cancellation and keep that proof somewhere safe as they may start charging you again later in life and ask for a proof of cancellation in order to refund. All and all, they lost my and my family's future business for a measly $120 or so, hope it was worth it for them.

Experiencia negativa: Total fraud. They have the audacity to increase our monthly rate by $8 due to covid because they weren’t making enough money and had to close down a couple locations. Boo hoo cry me a river y’all still making millions. We are all struggling through this pandemic, and you guys charge an arm and a leg as it is for your petty location. If that extra $8 a month is what’s keeping you guys in business then you have a serious problem. I’m heading back to 24 hour fitness!

Experiencia fantástica: Great location , in the mall and next to in and out

Experiencia negativa: Even if you have the premium membership TO WORKOUT AT ALL LOCATIONS but don’t sign up at this location they will try to charge you an EXTRA $30-50 fee here for a day rate and the one on Sunset. They claim it’s due to these locations not being franchise, they just don’t tell you that when you sign up. I mostly feel bad for their customers who pay 4x more for their membership at this location though. Especially since they have people working out in the parking garage. & no their location is not better in any way. In fact it’s much smaller than my home gym location. You’re spending more to be in Barnes and Noble.

Experiencia negativa: I've been with this Gym for 6 years, referred dozens of people to it and they kept charging me in the MIDDLE of the pandemic when no one could even go to the gym. Sham of a shameful organization. No wonder the trainers and teachers quit ALL THE TIME. Every week for as long as I was there, there were a new batch of random people working there. The COO tried to write me this annoying "sorry but I can't help you, Stay healthy :)!" response. How insulting. Again, a multimillion dollar organization does this in the middle of a national crises. I will do everything I can to ensure that every person that I know does not become a member. SHAMEFUL.

Experiencia negativa: Disappointed in crunch’s handling of Covid protocol. People were not wearing masks correctly (especially in the densely populated weights section) and social distancing was not maintained.

Experiencia negativa: Gym still charges members a " yearly maintenance fee" , wile it was closed! This is thievery! While I understand that gyms are struggling right now, but so are patrons. Gym has been closed for months, I haven't used the gym, I have canceled my Account, yet somehow Crunch Burbank still collects $44. Shame on you Crunch! And based on your reply bellow you justify charging fee wile being closed. Also, as per email i got your gym just opened outdoor last month, not November, as you claim.