Old Town Gym

Experiencia fantástica: Great place great workers

Experiencia fantástica: Great bay city gym

Experiencia fantástica: This gym is awesome been going for about 6 weeks now staff are great the people that workout here are not judgmental always helping with tips recommend to people going for their first time!

Experiencia positiva: Nice gym. Has a variety of classes but they need to fix the pool and sauna or remove it from their ads. Currently those facilities are not available.

Experiencia positiva: Fair gym, but a lot of their machines/equipment are outdated and badly in need of repairs (this is especially true in their satellite locations). Seems like their mentality around a lot of stuff is to do the bare minimum while pocketing as much $$ as possible.

Experiencia negativa: Two stars enough said. Horrible customer service. No one will even respond to any emails or messages or voicemails. I'm trying to find out options and you can't get a hold of anyone.

Experiencia negativa: Trying to cancel after my year membership and the “manager” ran me around saying that I have to send a letter or come in to cancel, well I’m out of state and and can’t use the gym. How ridiculous.

Experiencia fantástica: Gym is really good! Staff are amazing! Love this gym!

Experiencia fantástica: I enjoy the smoothie bar and the nice staff

Experiencia negativa: Dont forget to cancel your membership! Or they threaten your credit score over something you stopped using, because as humans we forget but businesses will **** you regardless. Edit: change your policy and just revoke access to your gyms when people cant pay, can't believe i had to sacrifice savings to save a credit score I haven't even started building! Your intentions were to take advantage of those who forgot a small paragraph after signing up online in 2-3 minutes.

Experiencia negativa: The gym itself is good and has great machines and options. HOWEVER, I am very heated that they charged me after my one year contract was up. I emailed months prior to the contract ending asking what exact month it ended in. They said June. Great. The problem I have is they charged me this month (July) "because I didn't go in person and cancel or send an email stating I wanted it canceled". Excuse me? I DID speak to someone about it and they told me it was done in June end of story. No mention of me having to go in person to cancel. No mention of having to send a specific email asking it be canceled. No mention of my membership then moving to a month to month basis versus another one year contract. I called and spoke to someone on the phone, all they did was speak in circles. Clearly a shady business who prioritizes money. I'm not the only one that feels this way either, read the other one star reviews. I am still very pissed about this. This is not how you conduct a business. Instead of replying something publicly on here like you did with the other one star reviews, how about doing the right thing by honoring what you told me and refund my $35. As a college student, $35 goes a long way.

Experiencia positiva: Love this gym the owners are great they take good care of the place Only thing I say is the gym pads on the equipment need some repairs..always getting some crusty pad under my arm or butt.

Experiencia positiva: Is there any way we could use the outside area with machines on the side of the building while you’re closed due to the pool room fire? I was told it’s a liability but you have cameras, and could also have one employee supervise the area? Closing completely and not taking advantage of the outside area is disappointing

Experiencia fantástica: I always recommend Old Town Gym. It's a nice place. But what really keeps me coming back in particular is Andrea's Zumba class. It's my main reason for staying a member. It's more than just a class for me. I look forward to it always and I schedule my life around it! I rarely miss it! I am glad Her Sunday class is back!

Experiencia fantástica: Really nice staff, good equipment, everyone is friendly, and good smoothies.

Experiencia negativa: 0 help over the phone, force you to come in to cancel. My billing has been wrong since I signed up. I've talked to office people and called. Super easy to sign up online and take your money. But need help or want to cancel. They don't care.

Experiencia fantástica: Old Town is the best gym and community to be a part of hands down! I’ve met some great friends through being here. Andrea’s Zumba class is absolutely amazing! And so exciting she was able to bring back her Sunday class. She puts so much of her time and own money into making her class an absolute blast! Love, love, love all her lights and her energy! She makes it so easy for people to come and do their own thing without ever being judged! The smoothie bar is also a huge highlight at OTG. Andrea makes the best smoothies and even goes out of her way to make them for members late at night. Andrea does an amazing job running the gym at night and any time she is here she will stop whatever she is doing to help a member. She’s so friendly and goes above and beyond to help the gym and members. She’s also helped me out tremendously as well as other members here with all her knowledge and support. Anything fitness she’s got the answer to help with all of her knowledge!

Experiencia fantástica: Personal trainer Karen was the best investment I've made in my health in years! Excellent, clean equipment and a friendly, helpful atmosphere.

Experiencia fantástica: I am a newer member and I just finished up 10 sessions with Karen as my physical trainer . It was a great way to learn to use the equipment correctly and without injury. What a great experience! I would highly recommend Old Town Gym. Roland was very informative and our personal trainer, Karen was exceptional. She pushed us just the right amount and kept us laughing & motivated at each visit. The facilities are clean and well maintained. It is the friendliest gym around. The members are all very welcoming and so willing to help if they see you struggling with any machine set up. This has been well worth the money spent and it is so refreshing to see staff that seems so happy to be doing their job.

Experiencia negativa: I pay $44.99 a month for broken equipment at the pinconning location, always busy, and rude workers at the bay city old town. When I can go in to cancel my membership, I will and go to planet fitness!

Experiencia positiva: Staff is amazing. Facilities are reasonably clean. Fitness classes are on point. Sauna and hot tub are hot....so is the tanning booths!

Experiencia negativa: Cannot get a call or email response back from these people. We signed up online with what we that was first month free, 34.99 monthly. Now they want $150 cancelation fee? For what? A month to month membership is all I asked for and signed up for.

Experiencia fantástica: I love it here. Lots of free weights and machines. Plus the staff is very friendly and they know how to make great smoothies.

Experiencia fantástica: Best place to work out. Friendly staff and members and everyone is willing to lend a hand. Wouldn’t go anywhere else.

Experiencia fantástica: Enjoyed the pool locker rooms were clean generally a great gym so sad to hear about fire that started in sauna pool closed really miss it

Experiencia positiva: Excellent staff and gym. Staff is willing to help with any questions you may have. It's never overly crowded, like other gyms in Bay City. The only downfall would be the teenage kids and their friends on the weekends. They take advantage of no staff during that time. Other than that it's a great place to work out.

Experiencia fantástica: My favorite gym of all time. Amazing classes, a wide variety of equipment, and even comes with a sauna, pool, and tanner. So impressed with this place and the smoothies.

Experiencia fantástica: Awesome place! Love coming here to reach and further my fitness goals!

Experiencia fantástica: The best place to be if you want to better yourself. Lots of equipment. It's an awesome environment.

Experiencia fantástica: I’ve worked out here on and off for 10 years, I love the equipment and I love that they’re getting more new stuff, would it be possible to move the adjustable abduction / adduction machine back into the leg room, it was very handy and a time saver to be able to do those and calves at the same time. I know you have the plate abduction / adduction machines just outside but they’re not as quick and easy as the old adjustable one that you just moved to the outside area. It’s used a lot in the mornings by myself and other members, thank you for your consideration

Experiencia fantástica: I’ve been working out at old town gym for approximately five months now it’s a very good clean gym the staff is absolutely amazing! Roland is the absolute best, such a great a positive attitude and a laugh that brightens your day !

Experiencia fantástica: They were very friendly and the protein drinks are fabulous…. A very spacious place to relax and workout

Experiencia fantástica: Great variety of equipment for a sweat inducing workout. Awesome friendly staff.

Experiencia fantástica: This gym is amazing! Avree is one of the worlds best smoothie makers!!

Experiencia fantástica: Karen was so nice she had a bright smile and was super friendly as she asked how our work out was!

Experiencia fantástica: Great gym, lots of different uses for anyone to get in a workout and the absolute best smoothie I’ve ever had was here made by Avree

Experiencia fantástica: I love using Old Town for my workouts! And Today Avree was lovely helping me and making my smoothie. Thanks guys! Keep it up!

Experiencia fantástica: Been going here a total of ten years now, love the atmosphere and the front desk is awesome! Avree is great at making smoothies, gotta try!

Experiencia fantástica: This is a great neighborhood gym. Staff is very friendly and personal trainers are very knowledgeable. There is a lot of equipment and it is well maintained. I love the smoothy bar and Karen made me a very tasty smoothy today.

Experiencia fantástica: Great gym and a great place to be. Janessa is nice and friendly…

Experiencia fantástica: Avree makes the best smoothies, come visit the old town gym!!

Experiencia fantástica: Once you get past the chlorine smell from the pool it’s probably the best gym you’ll ever be to with the added bonus of it having a pool

Experiencia fantástica: Really nice gym, staff is very nice, really nice selection of weights and cardio along with abs machines

Experiencia fantástica: Everyone is very nice and it feels like a second home where you can just let out all of your stress.

Experiencia fantástica: I just started a membership with my son...I have really bad anxiety..I was very amazed at how comfortable I felt...first thing everyone is so kind .. second the amenities are unbeatable...I'm going to love this home away from home ❤️..I'd recommend old town gym to everyone..now for me to get into shape because I definitely need some help...oh I almost forgot yummy smoothies also...did i already say im going to love it ❤️

Experiencia fantástica: I travel all over the States and have been to different gyms. Good ones terrible ones. This one by far is the most comfortable gym because they treat you with a lot of positive vibes. The smoothies are so delicious, they have energy drinks and so much more. Since I am from Austin Texas I can't spend on monthly contracts. Most gyms don't have this. 1 day 10.00 dllrs 1 week they charge like 30.00 which I will gladly pay because it's worth it. Has a sauna and great people working and ready to help you. Congratulations to the owners and management keep treating people and welcoming them like you did to me. God bless

Experiencia fantástica: Old town gym is hands down the best gym in bay county, the equipment is all taken care of and cleaned, the staff is extremely nice and open to help

Experiencia fantástica: I don't want to give just a typical good review of this place. Yes everything is great. But this place I appreciate on so many levels. For the betterment of me on all levels across the board. I love that I'm not just a member of one, but have access to 3 gyms. Bay City Essexville, Pinconning. Pinny is where I spend the most time. People that run this place are great, Gabby is my homie, Austin Cameron Roland and the owner Ray. Great group of people who I appreciate more than they know.

Experiencia negativa: The gym itself and staff are great but they need to put a higher age limit on 24hr access. Too many teenagers who have no courtesy or respect for others or the gym and you constantly have to pick up weights and put them away for them.

Experiencia fantástica: Definitely worth the drive, they have the best staff. ❤️ love every second of this gym!!

Experiencia fantástica: Went here 1time while traveling. VERY FRIENDLY STAFF AND MEMBERS. Lots of machines, clean locker rooms, great visit rate! We had a GREAT time! We are PF members in FL and always go there when traveling but had terrible experience trying to do 1 time visit at new local PF. Old Town Gym treated us like family! HIGHLY RECOMMEND!

Experiencia fantástica: Absolutely love this place. There equipment is in excellent condition and their smoothies really hit the spot after a good workout. Staff is amazing and very welcoming. Best place around.

Experiencia fantástica: Beautiful facility, friendly staff, excellent options for workout stations and amenities, very clean, and all around the best gum I've seen in years!

Experiencia fantástica: Great place, staff are very knowledgeable and very helpful. Great amenities, awesome place absolutely love it

Experiencia fantástica: It's an excellent gym the employees there are always nice and always looking to help 10 out of 10 would recommend

Experiencia positiva: They took money out of my account and are saying it's not showing in their systems but it is on my bank statement. Want to cancel membership due to it and they want to charge me a couple hundred.

Experiencia fantástica: Love this gym. No judgment zone, I feel comfortable. And all the staff are very nice and great customer service. Thank you

Experiencia fantástica: Unreal place!!! Amazing management! Sauna is the best in the Tri-city area! This is the place you want to be if you are training for sports. Played football at Saginaw Valley state for 5 years, going on to play at UMASS. They have everything you need to do to succeed at the D1 level! Will be back at the gym whenever I am in Michigan!

Experiencia fantástica: Really nice place! Laid back atmosphere, pool and hot tub! The sauna was fierce. I really enjoyed the treadmill. Lots of different machines to choose from. Cool little smoothie shop also

Experiencia negativa: (FYI- Delta College's gym was just renovated, and it can be cheaper to buy a membership there!) Their gym is fine, but the employees (and therefore I assume the owner) definitely aren't great. Just read through their condescending responses to others' low ratings and you'll get a sense of how they'll treat you after they start getting your money. And yes, like many others point out, their cancellation policy seems purposefully bad. You need to go in person to fill out a form that gives them 30 days notice to stop charging your account, and even if asked over the phone, they will harshly tell you they refuse to do it any other way. They're more than aware of how terrible their policy is, but because it helps them make a little more money, they refuse to change. They don't seem to care about anything more than your money and will just endlessly echo "Well you agreed to it when you signed up for it." Don't worry, I won't be making that mistake again, and I'll definitely be sharing my experience with others. Not to mention, Delta College's gym was just renovated, and it can be cheaper to buy a membership there, especially if you have another person in your house who goes to the gym as well! (If you actually want to do better, I'd suggest start trying to actually take some criticism from others instead of smugly replying like a defensive fool, especially with typos in your responses. "Cancel" isn't hard or long to spell.)

Experiencia fantástica: Staff was very helpful and courteous. Plenty of equipment so I didn't experience any waiting. Pool and hot tub were nice

Experiencia fantástica: The place is fairly small but we'll be equipped. It's definitely worth your time. The layout and program format is similar to the lifetime fitness and LA fitness.

Experiencia fantástica: Been coming to old Town Gym now for 2 years and enjoying all the equipment and sona pool, hot tub absolutely love ❤️ it.

Experiencia fantástica: Staff is great, so helpful! The equipment is in excellent condition. Can't wait to go back and join in on a group class.

Experiencia positiva: My only con is the contract. I wish we had never gotten involved in it. At the time, we were trying to support local and not go purple chain. We had unforseen life circumstances pop up which involved a physical move away from the area to maintain employment and there is no way out of this contract. We don't even live in the area anymore (3 hours away now) and nobody would "buy us out" or pay an astronomical fee which was the only two options we were told we could do. So we continue to be charged for a gym membership we cannot use. I was aware of the contract when i signed it so the "sorry you didn't understand" won't work here but I was just hoping for some understanding of the situation was all, we surely didn't anticipate having to uproot our life when we signed. The gym is very nice and we did really enjoy using it. Roland (if he's still there) was always phenomenal and so helpful everytime we came. I really appreciate that. The pool and hot tub are also a huge plus.

Experiencia fantástica: Makayla was very nice and stayed over her shift to help me get registered for my membership. Very sweet girl❤️

Experiencia fantástica: Great place to get healthy a lot of equipment to choose from added bonus is a pool area with a sauna at the bay city location. Its a very chill environment with people mostly exercising at there own pace but they have options if you wanted something in a group setting. Employees are very nice when you ask for help with figuring out new equipment and everyone in general is very friendly. Last but not least the smoothies they make taste awesome for having protein powder and you get a good size one for $5.

Experiencia fantástica: I honestly felt so comfortable in this gym and they have so many different things to do!

Experiencia fantástica: Ray was very helpful during my signing up process! The gym is very nice and clean

Experiencia fantástica: Ray was a great help setting us up with our new membership. Awesome gym!

Experiencia fantástica: Beautiful facility, friendly staff, great monthly rate for what you’re getting here! Makayla helped sign me up today and she was so sweet and helpful!

Experiencia fantástica: Bomb smoothies, even more bomb employees, the culture is super encouraging making it as competitive as you want to be without feeling pressured to go as hard as the people around you

Experiencia fantástica: Austin makes good smoothies, and if scary guys look at you, he’ll make sure you feel safe.

Experiencia fantástica: The best gym I have ever been to. Updated equipment, helpful staff, good smoothies, and a good environment. I’ve been here for years now and won’t ever switch.

Experiencia negativa: Very outdated equipment. A lot of it has holes in the padding. Missing weights or incomplete sets for free weights. Missing certain weight sets for curl bars for months. There ab workout room is the size of a shoe box. Their cancellation process is a joke. They won’t let you do it over the phone it has to be in person and if you try to cancel within 30 days of your bill date they bill you for the upcoming month. Tried explaining to the manager that I hadn’t been in in over 30 days and he could’ve cared less. Wouldn’t recommend this gym to anyone unless you’re interested in fitness classes pretty sure that’s the only thing that keeps the doors open

Experiencia fantástica: I really like that they have “Fat Grip Dumbbells”, up to a 100#. Woot! What a difference in the feel, added a new level to my DB routines! Thanks

Experiencia fantástica: Pam, in Essexville is quite knowledgeable and informative as to how each machine works. Great customer skills.

Experiencia fantástica: I really like that they have “Fat Grip Dumbbells”, up to a 100#. Woot! What a difference in the feel, added a new level to my DB routines! Thanks

Experiencia negativa: If you like your money I would never use this gym. We have been getting charged for a membership we haven't had since January 2021and every time my husband or I go in there to see what is going on they tell him he has to come back when a manager is available but we had a family member walk in there 5 minutes after we did and asked to get a membership and asked for the manager and one magically appeared. We also talked to some other people that have had membership and didn't renew and they said that they kept getting charged also and they had to cancel their bank cards and report it as fraud.

Experiencia fantástica: This is a nice gym and they have all the equipment that you need to get a workout done. They even have a nice pool and hot tub that you can use that is really nice. Also when I went here while my dad always worked out I would hang out with the owners kids and we would have lots of fun in the daycare area. It’s a nice place to take your kids if you want to get a workout and have someone watch your kids.

Experiencia fantástica: Plenty of machines available, clean, and there is a diverse population of people who attend and they all mind their own business. Nice atmosphere

Experiencia fantástica: Dana helped me out this morning and just a great worker to have there ! Awesome gym also !

Experiencia fantástica: I have been going to Old Town gymOld Town for three months i started in march of this year i feel better now than i dod therr months ago thank you for helping me feel like i belong there

Experiencia fantástica: This is the best gym I have ever joined! The price is good classes and tanning included! The staff is awesome as well! All the trainers are great, I worked with Jimmy and he gave me confidence and encouragement to do things I didn’t think I could. Roland will make you laugh and give you a workout that leaves you sweating and a size smaller lol! If you ever want to know about classes or get motivated to start you just have to meet Andrea she is your girl! Highly recommend this gym! The owner Ray is a nice guy too!

Experiencia fantástica: Beautiful facility, equipment, friendly knowledgeable staff and members, very clean, 24/7 access. Just joined as a member. Fitness assessment with your membership if that is interested to help you achieve your fitness goals.

Experiencia fantástica: I enjoy this gym. Has everything you need and cleanliness seems to be a priority. Would recommend to anyone looking for a local gym to join.

Experiencia positiva: My husband and I really like the gym in Essexville, Michigan. It's quiet and not too busy. Much better than the main gym.

Experiencia negativa: I'm going to try this place again and give it a second chance but I had a bad experience there. When I signed up for my family we asked about things that all ages could do and we're told that the kids could have 24 hr access to the pool that was the reason we joined. This was a selling point and in the contract also why I got my friends families to join. Then we were given restricted hrs and told that it was changing. We told the owner how we felt and the reason we joined but it was too bad for us and many of the families left including us. Now this was before covid. I haven't gone back since so I don't know the new rules but I have seen Facebook live streams showing kids and families swimming late into the evening. I'll be checking to see if things changed but my review reflects my contract of what was the things we could do, the rules we had to agree to and we never did anything that would violate those rules yet our contract was not honored.

Experiencia fantástica: I normally go to the one located in Essexville and the only thing bad is there’s no punching bag. But there are a lot of good things to get a full workout.

Experiencia fantástica: Old town gym has the warmest community and professional trainers at the ready every single day. I workout here consistently and never have an issue with staff or guests. I love the transparency and helpfulness from staff, especially Austin. He's kinda like my dad now.

Experiencia fantástica: Love coming here 24hours Is convenient. Austin is super friendly and professional!

Experiencia fantástica: I’ve been going to this gym for about 4 years and it’s been a really great place to workout. They have been getting a lot of new equipment lately and have a lot of extra amenities included in the membership. Kayla Buckey is one of the employees working there and she is always nice and friendly and does a great job helping members. She also makes really good smoothies that are great after a hard workout.

Experiencia fantástica: I’ve never been to a gym, let alone inquired about a membership. Owner was super friendly and informative. No pressure selling and made me very comfortable. I sincerely see this being my new home away from home. Thank you Ray. I was so nervous about walking in, especially alone but you made it a wonderful experience. I will definitely recommend you to all my friends. Sincerely, your newest member, Christine

Experiencia fantástica: I love this gym, I have been to many gyms in the area and I’ve been with old town for 3 years, they have everything I need such as cardio equipment, tanning beds, and so much weight lifting machinery and free weights. The staff is so friendly and nice especially Dayna. She always has a smile on her face and is super helpful. Highly recommend !

Experiencia fantástica: My family and I have been going to this gym for many years and we continue to love it. The equipment, classes, tanning, and atmosphere is all great. If I ever need anything, Kayla from the front desk is always super friendly and helpful!

Experiencia fantástica: This gym is my saving grace. Getting a membership here has helped me not only physically but mentally too. I love the atmosphere and how friendly everyone is. Old Town Gym is extremely affordable especially for all the amenities/perks that are included in your membership. The staff is always there to help and can make some amazing smoothies (Thanks Dayna). 10/10 would recommend.

Experiencia fantástica: The staff is very helpful and nice to costumers. It’s a very cheap deal for all the things provided. The outside gym is my favorite and is not available at many gyms. The classes are a huge bonus as well and I’ve learned a new love for yoga.

Experiencia fantástica: Just moved here and not being able to workout I was more than happy to come across this Amazing gym!! Everything you need here equipment wise, wonderful staff, spacious where you can get in the zone and do your thing! It’s like I never left my home town gym! 10/10 would recommend! Thank you Dayna for the delicious smoothie!!

Experiencia fantástica: The gym offers great classes. I never miss Melanie’s Senior Express. She does a great job as do the other instructors I’ve had. The facilities are very clean, lots of equipment and an exercise pool. The owner was very helpful during the pandemic and when gyms reopened we had classes outside in a tent. It was appreciated.

Experiencia fantástica: What an awesome gym! Super friendly and knowledgeable staff. The girl working the front desk (Dayna) was super fun and super helpful! I would 10 out of 10 recommend this facility to anyone interested in fitness. Thank you old town and thank you so much Dayna for all your help!!