Max Fitness Aiken

Experiencia negativa: Sadly I still go here. The best part here for me is the woman's only side. The cleanliness of this place is horrible. This place needs to do better. Absolutely disgusting.

Experiencia negativa: How do you “improve” a gym and make it worse? Ask the owner of Max Fitness Aiken. He got rid of several good pieces of equipment and exchanged it for cheap feeling Matrix equipment that do not feel comfortable to use. But hey!!! It counts your reps and has a timer!!! Use to be a decent gym and the staff the self are really good. For some reason their water is constantly broken too.

Experiencia positiva: I go around 12 at night Equipment has seen better days could be worse but music and vibes are good

Experiencia negativa: I don’t usually write reviews like this, but people deserve to know what they’re walking into. Let me start by saying this clearly: this is NOT the janitorial staff’s fault. In fact, there are about 2–3 genuinely hardworking employees here who clearly care and try their best with what little support they’re given. I’ve personally seen them putting in effort day after day. Unfortunately, they are being set up to fail by absolutely horrible management. Everything wrong with this gym traces back to poor leadership. The facility itself is falling apart. Machines are old, poorly maintained, and often feel unsafe. Cables squeal, seats wobble, padding is ripped, and multiple pieces of equipment are either broken or barely usable. This is supposed to be a place where people improve their health, yet the equipment quality alone feels like a liability waiting to happen. The workout spaces are cramped, awkwardly laid out, and overcrowded. There’s barely enough room to train properly without bumping into someone. It feels chaotic, poorly planned, and stressful — especially during busy hours. Now let’s talk about cleanliness — or the complete lack of it. This is one of the dirtiest gyms I’ve ever stepped foot in. There are visibly unhygienic spots throughout the entire building. Floors look grimy, walls appear stained, and there are areas that literally look like bacteria or mold could be growing from years of neglect. The smell is constant — a mix of sweat, dampness, and something stale that never fully goes away. Again, this is NOT on the janitors. I’ve watched them be told to simply vacuum up standing water instead of having actual leaks repaired. That alone tells you everything you need to know about management. There are widespread rumors that this gym is going bankrupt, and honestly, based on the conditions, I wouldn’t be surprised. Even more concerning are rumors about exposed or bare electrical wires coming into contact with water dripping from pipes. Instead of fixing the actual issue, management reportedly just sends janitorial staff to clean the water. That’s not maintenance — that’s negligence. Water near exposed wiring is a serious safety hazard, and it feels like they’re just hoping nothing bad happens. Management is completely disconnected from reality. Complaints go nowhere. Problems stay unresolved. There’s no urgency, no accountability, and no visible effort to improve conditions. It feels like they’re just collecting membership fees while letting the facility slowly rot. The pool area is another disaster. They seem to dump massive amounts of bleach-like chemicals into the water, and it’s overwhelming. The smell alone is enough to burn your nose and throat, and it spreads through that entire side of the gym. There are already reports of people getting chemical burns or skin irritation from the pool, which is extremely alarming. A pool should be monitored and balanced properly — not treated like a science experiment gone wrong. What makes this especially frustrating is that there ARE a few good workers here who clearly care. They’re polite, they try to help, and they work hard. But they’re being crushed under terrible management decisions, lack of resources, and complete disregard for safety and hygiene. This gym had potential. But right now, it’s unsafe, unhygienic, poorly maintained, and mismanaged from top to bottom. If you care about your health, your safety, or having a decent workout experience, I strongly recommend finding another gym. This place clearly does not respect its members or its employees.

Experiencia positiva: Large gym, lots of equipment. Employees don’t reorganize weights often, so they’re usually in random levels of disarray on squat racks and benches. Desperately need more stair steppers. Very crowded, however, it’s also January.

Experiencia negativa: I’m writing this because this do not make sense , People pay there membership fees and these machine been down for a month , No staff or management is trying to do anything about this . This has to stop and I payed mines for the next 2 years , It’s like can someone explain to me why it’s taken so long to get these machine fix , Who the CEO and We should get compensation or a couple of month free membership or something this has gotten out of hand

Experiencia negativa: The hot tub broke several months ago and instead of repairing it or doing the logical thing like posting an “out of order” sign, the owners filled it with dirt and put fake plants on top of it. What in the parks and rec?

Experiencia fantástica: While the machines were great, I've gotta say the highlight of my experience was Jackie! She's got the jokes lol, great customer service! Being greeted in & out the gym by Jackie made my day!

Experiencia positiva: I’m really hoping to see the recovery room improved, the way Planet Fitness in Aiken upgraded theirs. They added state-of-the-art machines like whole-body red light therapy, more massage chairs and beds, and even the WellFit Pro Machine.....and it made a huge difference. Unfortunately, there still haven’t been any upgrades here, which is disappointing, especially with the high membership fees. For what we’re paying, it would be great to see better recovery options, modern equipment, and more value for members.

Experiencia fantástica: Genial

Experiencia fantástica: Good location, friendly staff and excellent facilities.

Experiencia negativa: The steam room in the women’s area never works and when it does you might get lucky and it works for two days in a row When you go ask you get 5 different excuses

Experiencia fantástica: Great fitness center

Experiencia negativa: Horrible management. I heard the manager talking to a customer on the phone. VERY rude and disrespect. Arrogant and obnoxious. Find another gym folks.

Experiencia negativa: So can't really say too much good about this place The hot tub broke and they never fixed it and just filled it in with dirt never drop the price of the membership either but worst is the cleanliness of the gym there is black mold in the ladies locker room and one of the changing stalls is shut down there is black mold in both the men's room and the women's room there is very poor ventilation in the bathrooms the toilets and the men's room only one of them works half the time nobody wipes me down the machines the members or the people that work there The blonde hair lady is not putting any effort into mop in the fort and just pushing around dirty water and spoke to the management at the gym and said that we were getting sick from the gym being unhealthy and he didn't seem to care and he said only six people have gotten sick but that is six too many people and he didn't seem to care

Experiencia negativa: Been a member since 2012 this gym has been on the decline for years. It shouldn’t take months on months to fix machines where I have swapped to golds gym in Evan’s and nothing is broken and if it is broken it will be fixed within a week cause they care about the members and the gym! People complain to much about loud music I want the music to be loud you want that dead gym to feel alive especially when you have older people sitting on machines doing nothing for 15 minutes. Hardly ever get any upgrades and if they do an upgrade it’s not even properly put in right. There is no motivation in that gym more yapping and sitting on machines. It’s a dead spot here. I wish they sold the gym to Jeremy who bought Augusta and north Augusta location where they have changed them places for the better. You are better off driving to Augusta for a good gym experience. If you join here you’ll be more frustrated than anything on why nothing gets fixed and why things are broken. This place used to be good but the passion from management/ownership has fallen off.

Experiencia negativa: Pool is dirty,sauna always out of order,I only use the pool and hydro massage chair, husband does also,but we are seniors and don't want to use the exercise equipment,we need the pool and hot tub in working order

Experiencia negativa: Terrible experience here. Charge way more than any other gym in area, so you would think it’d be nice experience. Gym lockers always broken, steam room always mildew and only works half the time, sauna works periodically. Also I believe they know they are terrible which is why they are only gym in Aiken that locks you into contract with insane cancellation fees, so you can’t leave when you realize how bad it is. Total scam

Experiencia negativa: ABSOLUTELY AWFUL management!! Basically have been robbing me the past 3 months. I went to cancel my membership on August 24th as I was moving so I showed her proof and signed the papers and that was that. Never thought they would continue to charge... however they have been charging me every month since and most recently DOUBLE my membership fees. I called management and spoke with the owner and explained my case and he basically said I was lying and could do nothing also was very rude about it all . Obviously I was extremely frustrated at this. Amongst other things I have heard about MAX such as sexual harrassment from its trainers, loud music, broken equipment this one takes the cake. Had to spend an hour of my day on the phone with my bank to dispute the charges ugh.

Experiencia positiva: If you work out at 4am, there's always some garbage trap music up way too loud. Also, often has more people than parking spaces. There's enough stuff to get a good workout in usually and a nice sauna (that people like scrolling tik tok with the volume up in).

Experiencia fantástica: Nice gym, cheap day pass. Locker room could use some renewal but overall good gym.

Experiencia fantástica: 5 stars, this is so good. Everything is clean.!!!

Experiencia negativa: Was speaking to Ron about being charged twice after my membership was canceled . Spoke with him on 3 separate occasions was lied to and never followed up with me. He hung up on me the 3rd time. Do yourself a favor and just go to plant fitness. They treat you however they want and then when you wanna file a complaint, they won’t give you any Corporate or owner information and threaten to call the cops.

Experiencia negativa: DO NOT SIGN UP FOR THIS GYM!! I signed up earlier this year and couldn’t attend to the gym at all due to a car injury, i received a call TODAY from a lady stating i owe this damn gym $1800 for my membership & if i dont it will be sent to my credit bureau! wtff when i told her i will not be making a payment for something i never used or went to she gone say still yet i signed up!! complete rip off!! & was extremely rude!! save yourself the troubles

Experiencia negativa: My experience at Max has been alright. Insane hidden fees just for broken equipment and uncaring management. John and Jackie are always welcoming. Not sure if this is a gym I would recommend though. Very cleanly, sometimes reeks of mold, and insane contract.

Experiencia negativa: Clueless management, broken/dangerous equipment, DHEC violations <— that’s what max fitness’ slogan should be. No changes have been made with new management, in fact, it’s gotten worse. Obviously there is no care or passion for fitness from ownership or management. The front desk team tries their best, but aren’t well supported. Once my contract is up I won’t be renewing.

Experiencia negativa: I mean like no cables work. Nothing is organized. Half the treadmills are broken. The AC is almost always broken. And the only time I’ve seen a manager do anything besides give tours to poor new people and turn on TVs is to tell people who are working hard to be quieter. Couple of the front desk people like Jackie are nice but management and ownership are a disaster and as far as a clean functioning place with good atmosphere to work hard? That they don’t got. L

Experiencia negativa: Management is rude and uncaring atmosphere is judging of any working hard. Half the machines don’t work. No weights are organized. Pool is constantly under DHEC watch from when they had to shut it down it was so dirty. The Hot Tub is still shut down. The only good thing about the place is Jackie at the front desk is welcoming and professional.

Experiencia negativa: The 1 star is for the gym, the equipment, the culture, and management. The only saving grace about this entire dump of a gym is the front desk. Specifically Jaqueline. She’s literally the best and makes everyone feel welcome. And actually greets people with a smile. Try having a conversation with management about complaints; it’s harder than swimming through the gravel in the hot tub. 5 star Jackie.

Experiencia negativa: On Friday 8/29/25, I decided to go to the gym around 8:45 am to do body pump. When I went into the gym I saw people I knew and was excited to see Ron the gym manger. Now I've been with gold's which turned to Max fitness a few years ago for 3 years as a member. The reason for this review is based on the unprofessional conduct the gym owner displayed. I asked him about the guest pass and asked him if the week pass is similar. I showed him the policy on the website, looking around left and right he says that's for those that never been to the gym. I told him truthfully that I already had another gym but wanted to come back because I've been a member for years. His response was, since I'm not a member and the pass that was given to me is not legit because it wasn't filled out properly. He ripped it in front of me said that I'm not allowed in the gym since I'm not going to join as member which the pass he ripped was good for another week then interrogates me asking me repeatedly who gave you this pass and I told him didn't know but made me feel uneasy because he continued to ask me and then said since I won't tell him then he can't work out anything with me. Then finishes by saying I've spent too much time on this and ignores me. So what I did to make the experience less awkward is ask him if he cares if I share why I'm here and he said I was done listening a long time ago so I said thank you and I reached my hand out for him to shake it. So I understand he's running a business but why didn't he take the time to care for me especially if the gym policy states that? I was not happy with the way I was treated because I was obviously interested in the gym to be there again but the experience made it rather difficult for me to consider going back. There was more to mention about how poorly I was treated, being a member for years means nothing I guess but I think my point is if you aren't trying to join or be a member then it doesn't matter what the situation is he will not listen to you. He's not interested in members satisfaction. I don't want anyone else to go through what I went through it was disheartening. 2/7/26 Max fitness is no more it's called Fit life but seem more like survival life if you ask me. You can look at the reviews. They've changed there name within the span of 5-10 years three times. It's not the name it's the management which stinks. And I went back to day to see the guy and he doesn't look good. He looks desperate.

Experiencia negativa: The facility is not clean. No hand sanitizer station that works in the women’s locker, dust build up around the air unit which has been there for months the way it looks, light bulb not replaced, and same tissue and dirt in the women’s area for days. I don’t think they are putting sanitizer in the spray bottles to disinfect (not sure). The male cleaner is not allowed to clean women’s area. There is missing sanitizer in the main area as well. Can’t add picture from the shower area. Nasty!

Experiencia negativa: I have been a member for several years when it was Gold’s Gym. It is ok, but things don’t get repaired. If it didn’t have a pool I would not be there. Is anything ever going to be done about the water gushing in the women’s locker next to the pool? It is now running under the flooring halfway into the locker room. The doorway to the first dressing room is rotted and moldy. After you filled in the hot tub as a solution to that not working, what will your solution be for this part of the water problem.

Experiencia fantástica: Nice local gym. Good amenities. My wife likes the ladies only area.

Experiencia fantástica: Best gym in Aiken

Experiencia positiva: It has a pool. Bad about keeping maintenance for some things, took down hot tub after not filling it for months and steam room remains closed after several months. Water fountain was broken for a while. Hours are still weird on weekend instead of just open 24/7.

Experiencia positiva: Good size gym with many machines.

Experiencia negativa: This gym is an absolute rip off. Their contract is convoluted, if you have an emergency and can no longer afford the membership they don’t care. The front desk is rude. Just had 2 pulls out of my account 1 for $49 and 1 for the membership. If you don’t want to get ripped off, don’t go to this gym.

Experiencia fantástica: This gym is huge and has everything that you could possibly want to use. Very helpful staff as well

Experiencia fantástica: OMG Jackie’s Playlist AKA Jacqueline’s Bangers 2.0 is totes da bomb. Best front desk attendant fo sho

Experiencia fantástica: Awesome place

Experiencia negativa: This gym always has broken equipment. The last 2 times I came to workout I couldn't because someone didn't show up for childcare. If they only have one worker they stop taking kids. There was one worker with like 6 kids. Manager didn't even try and help her even though there were multiple people up front.

Experiencia positiva: As gyms go, it's slightly above average, imo. The hours are okay for my schedule, but not 24 hrs, as Gold's offered. It's the only public option in the area that includes an indoor pool. I can't afford country club membership. Maintenance is spotty and not a priority. Cleaning is mostly okay. After 3 years as a member, the same facilities break down and apparently cannot be fixed, e.g., the hot tub, showers, steam room. I am guessing the plumbing is outdated, so that's major. Patch repairs aren't gonna cut it. They tried to upgrade cosmetically (carpet, flooring, paint) and even included some new equipment. There's a treadmill in the lady's gym that's been out of order for 3 years! LOL! Lockers stay broken. I don't know anything about owning and maintaining such a large gym facility that has so much to offer, and significant potential. As is typical with this business, $ales, $ales, $ales is all that they focus on. I do not expect to renew at the end of my 2yr paid-in-full contract.

Experiencia fantástica: Jackie is hands down one of the most dedicated and motivating people I’ve met at the gym. Whether she’s helping with information on sessions, offering encouragement, or just checking in with a smile, she brings genuine energy and appeals to her audience every single day. She knows her stuff, listens to your goals, and makes you feel welcome and supported no matter where you’re starting from.

Experiencia negativa: I joined 6 months ago and paid 2 yrs upfront. Not managed well at all. Broken Hot tub since I joined. Steamroom needs fixed and drinking fountains remain broke. It's a shame. I'd be embarrassed if I owned the place. Lockers are all broken as well as soap dispensers in showers. The place is horrible....

Experiencia negativa: Yesterday I started the cancellation process of my personal training because it is becoming inconvenient due to the change on the gyms end. I haven’t even been a part of the personal training for a month. I am trying to cancel my personal training because of the amount I’m paying the service or experience just seems to not be worth it and the email read that I need to pay about 800 something to cancel something that serves me no actual purpose and is starting to be inconvenient. You may be saying that is what I signed But during the time of signing documents on an iPad, I told explicitly that I was unable to see because I did not have contacts in to read the document. He insisted that he would just read the document and I can just fill in the information as needed he skipped over a good bit of important information About the cancellation process so I had no idea That it was not month-to-month or the amount of money they would want for want To be able to cancel I am truly disappointed in everything during this cancellation process has been So they will not have to deal with the customer so if you need to sign anything Before signing do not take their word because somewhere in the contract, it literally says That there’s no verbal agreements and if it’s a contract, don’t you need a full of signature cause I just initial I feel like it’s pretty clear that I couldn’t read it moral of the story just do the basics gym membership

Experiencia negativa: Overpriced and staff not friendly at all.

Experiencia negativa: I really liked the front desk staff at this gym. Unfortunately, the management experience was very different. I was told I’d get access to Augusta and North Augusta locations, which wasn’t true. They ignored multiple emails and dragged out the cancellation process. After submitting my cancellation form three times with no response, they still tried to charge me for an extra month. I had to go in person several times just to make sure I wouldn’t be charged again. I’ve since heard from several other people who had similar issues, and I wish I had listened. Be cautious and double-check everything before signing and no you won’t get any other max fitness location except for them.

Experiencia negativa: The air conditioning hardly ever works. Not sure they sweep daily. Always dust bunnies and hair in group room.

Experiencia fantástica: It's the best gym in Aiken. Very friendly staff and people.

Experiencia fantástica: Kailey, is a great a great coach and she has been coaching me now for 7 weeks. I look forward to going each week and I also workout on my own. The staff at max fitness is very nice and friendly. Addison is very helpful and patient. He will also work with you on making sure you get scheduled and guiding you on a healthy eating plan. The best choice I’ve was to join this gym and it’s so big with everything in it that you would desire to workout with to become physical fit. Priscilla Robinson

Experiencia negativa: My daughter went in to cancel her membership due to moving. They demand proof that she is moving and will charge for an additional 30 days, if we do not provide proof of the move they will charge a fee as well. I find this a horrible way to do business. I am sitting on hold waiting for the manager who is refusing to come to the phone. Be forewarned.. before you sign up for this gym.

Experiencia negativa: I’ve been a member for over a year and didn’t have any issues until I downgraded my membership and now they’re charging me 2x what they’re supposed to be charging me but they say they can’t find me in the system?! And every time I call they can’t resolve it and say they’re going to call me back. I’ve called them at least 7 times and have not got a call back once. I need the owner Cliff Hall to resolve this immediately or I’m going to my bank and claiming fraud on them.

Experiencia negativa: Do not go to this Gym! The equipment is alway broken, none of the cleaning supplies are functioning, and the mens locker room is mostly broken locker doors. I also sent 6 emails and two phone calls about canceling before someone finally answered the phone 3 months later to tell me I had to cancel in person. Highly highly highly do not recommend this gym!

Experiencia negativa: Management is terrible! Lots of broken equipment that takes months to get fixed. AC is broken and it is over 80 degrees inside. Fans are broken too so there is no air circulation. Someone decided it would be a good idea to remove most of the paper towel dispensers and spray bottles so now fewer people are wiping down equipment. Who is running this place??

Experiencia fantástica: I highly recommend this gym and their personal training company, Elevate Fitness! My trainer is Kathy and she is extremely knowledgeable, pushes me to reach my goals, and we have a genuine bond that I’ve never had with another trainer. I couldn’t ask for more!! I also love the gym itself. I would come here when it was Gold’s and I liked it then, but love it even more now with the new floors and updated area next to the front desk. The girls at the front desk are also so sweet and always greet you! Love this place and the people so much. ❤️

Experiencia fantástica: Love this gym so far!!! I signed up for the personal trainer with Addison Compton and he is absolutely the best! He will push you to your limits and help you find what works using good form and healthy habits!

Experiencia fantástica: Met with Addison from Elevate Fitness, he gave me a complete breakdown of a fitness and meal plan to achieve my fitness goals. He’s super knowledgeable and understanding!

Experiencia fantástica: I’ve been very impressed with the personalized service of the front desk, office manager (billing) & Addison (trainer). These folks work together like a well oiled machine serving me with all me exercise needs!

Experiencia fantástica: Was once a member when this location was Gold’s Gym. Moved back to Aiken and got a membership here now that it’s Max Fitness! It’s a revamped gym from what it once was. Newer equipment with more of a variety. My only complaint is that they’re no longer 24 hrs everyday but what can ya do ‍♂️ Now.. clearly it states on machines/water fountains that maintenance has been contacted. These former/current members that are commenting need to understand that these things can’t always be fixed at the drop of a hat. It takes time to receive work orders and responses and time for those things to get done. For those complaining about people flexing in front of mirrors and taking videos/pictures?? Move to a gym that doesn’t allow it. Would you prefer that they take pictures of themselves in the locker rooms? Where people change NO. Let them be proud of their physiques. Whether they’re younger or older. They’re not harming anyone so if you’re offended, humble yourself and understand that this isn’t your personal gym. It’s a public gym. Also, a newer generation AND older generation works out here so the music is bound to be all over the place in terms of diversity. Don't like it? There’s a vast majority of brands that sell headphones. Buy some, use them and you have nothing else to complain about. I want to see this gym around for years and years. Just wanted to write a review to give credit where it’s due. Also, the front desk peeps are always polite! Keep it up, Max Fitness!

Experiencia negativa: This gym I highly do not recommend… a lot of broken equipment. Usually takes about a month to fix… all the spray bottles don’t work or are broken.. I canceled my membership and they still charged me a monthly fee stating it takes 30 days for paperwork to process. Then they charged me annual maintenance fee… this morning they charged me again for a month. It’s been 6 weeks since I been there… very unprofessional.

Experiencia negativa: What a scam is this place!! When your membership ends they automatically roll you into a monthly program. To cancel this I emailed and went to max fitness in person. There is never a manger there. 2 months After cancelling I received a notice that I owed over $100. Prior to this I had my credit card company deny them the monthly payment. I was told I would have to re establish membership to cancel. This would mean paying more money for something I cancelled. What kind o logic is that!!???!

Experiencia fantástica: I am so pleased with Maxfitness. Staff is nice & helpful with questions etc. love the pool since I physically can’t do other exercises right now. The sauna is great and the only women area is perfect!

Experiencia fantástica: Love the atmosphere here

Experiencia positiva: started a month ago, some pleasant staff members, but had a mtg with one…he showed 25 mins late! Hygiene & maintenance….needs a bit more attention: several locker doors (5) with one screw holding the door, latches missing, some shower-stall doors are missing, dingy floors too, minimal lighting, need to regularly power wash the floor at the pool (dirt pods). Hopefully it will change? …esp hygiene, if not…

Experiencia positiva: Best of the 3 in the local area. Locker rooms are occasionally smelly, however very friendly staff.

Experiencia negativa: This is the worst gym i’ve ever been to. DO NOT RECOMMEND!! The women’s only gym was a great addition but the equipment was always broken and it’s very small. The bathrooms were not kept up and there was never any paper towels. They also will not let you cancel your membership, you have to go through a long complicated process for your membership to be cancelled and then they still charge you fees. My house and car were crushed in Hurricane Helene and i had to stay with family in Georgia. When I tried to go to the other Max Fitness, they told me I could only go to the one in Aiken which was now an hour from my house. I explained to them what happened and they still would not let me cancel my membership after I couldn’t afford to make the payments every month they sent a debt collector after me for a fee of $800. Max Fitness did not tell me my membership kept going after the 1 year it was supposed to be up and that was a part of my fee. THE WORST EXPERIENCE WITH A GYM I HAVE EVER HAD. DO NOT RECOMMEND!!!! go anywhere else but this gym it may seem nice but anywhere is better than this and more reasonable.

Experiencia fantástica: Huge gym with lots of different equipment and an indoor swimming pool. The staff is very pleasant and keep it clean. The person trainer Kailey was extremely helpful, encouraging and motivating in getting back into shape. Would recommend the gym and trainer Kailey.

Experiencia negativa: Things are always broken. For being such a high volume gym, you’d think they’d actually maintain and upkeep the gym… they don’t. Often times you’re left having to wait to do your workout because the only functioning piece of equipment is taken. Staff trainers are walking around with no shoes on and their bellies out. I have been to many gyms across the country and never have I seen such dis-functionality and unprofessional by gym staff or upkeep. I pay a maintenance fee, yearly, where does it go??? There is no excuse for upholstery to be so torn up, cables snapped daily, and benches not being screwed in. There has to be at minimum 4K members here. That’s 160k in maintenance fees every year AT MINIMUM. Do better.

Experiencia fantástica: Great gym have better equipment and the staff is excellently

Experiencia fantástica: While my experience with Maxfitness was cool. I suffered a brain aneurysm in July and moved out of the area. It was hard handling business thousands of miles away on the phone but Megan came on and made it so easy. She was considerate, pleasant and a problem solver and I really appreciate her. GIVE HER A RAISE!!!!….not with more responsibilities either, just a raise.

Experiencia negativa: Fix the goddamn steam room

Experiencia positiva: Great gym. Restroom not that great

Experiencia positiva: Much of the equipment could use repair. Music is deafening hard rock. Reasonable price and close to my house or I would find another gym.

Experiencia negativa: The staff is friendly except for one girl. She seems to not want to be there. Their equipment is falling apart and most are out of order. Although they did get some new equipment. The pool finally got fixed after a month. The heater was broken. The hot tub has excessive bubbles, which usually means something is out of balance, and the water isn’t quite right. Usually means that the water is thick, old or contaminated with chemicals. You absolutely reek of chlorine after you get out even with a couple of showers, and the water is not that hot. Speaking of showers the water hardly gets hot. One of the saunas in the men’s locker room is out of order and has been for a few months now. The doors to the lockers in the men’s locker room near the pool are falling apart, quite a few have missing doors or the doors are barely hanging on, and there are roaches inside the lockers, and showers. not to mention all the teenyboppers, the gen Z’ers who hog the mirrors as they set up their cameras and take pictures of themselves flexing is getting out of hand. I’ve never been to gym where it seems to be the norm that all the young people walk around without any shoes just socks. I walked in the other day and the music was terrible. I mean it was curse word after curse word then it shut off and didn’t come back on so someone must have said something, and then the other day there was heavy metal playing. It was screaming. You couldn’t even understand the words. I just had to walk out. The hydro massage chairs are still not working. I had to sign a contract and I have to fulfill my end of the contract, but this gym is not fulfilling their end of their contract by having working equipment. Not sure what the deal is.

Experiencia negativa: Update 2/9 and the stair stepper is still out of order. Warning for new members they dont stuff. So you get all this new stuff but leave stuff broken and dont fix it. 11/23/25 this pic was taken and it now 01/02/26 and it still looks like this. Another cable is broken in ladies room and it been a few wks and it’s still not fixed. One of the stair steppers had been out of order for a few wks as well. You’re kidding right??? You can get all this new equipment but leave stuff broken. The leg kick back machine in ladies room has a bad pull when you go back but things stay ragged. Not to mention a treadmill that never seems to be fixed. This is getting old. Some of the benches in main area have holes as well. Every year its the same garbage. So warning to nee members its a joke around here still. just about every went clearly isnt clean full of dust and grime. They are never cleaned

Experiencia fantástica: Jacquelin is the goat and she brings a positive vibe and atmosphere to the gym.

Experiencia fantástica: I’ve been having a great gym experience here for the time I’ve been attending. Jacqueline greeted me exceptionally well, ensuring I felt welcomed and supported as soon as I walked in. Highly recommend!

Experiencia positiva: Love the variety of options for a workout.

Experiencia negativa: Front desk staff are cordial and professional. They charge $40 per member a year to improve the quality of the equipment, however, nothing is been done! It’s broken or so used some branches look like party potty and the sauna never works !!! JOKE! Would not recommend!!!

Experiencia positiva: The Staff was nice But I don't like them holding onto my license, also very dark and uncomfortably warm , hard to work out with it being sot warm

Experiencia negativa: I was a member of Max Fitness (prior to that, Gold’s Gym) at this location for over 8 years. I am also transgender. I received no complaints during my entire time at the gym until, one day, I received a phone call out of the blue informing me that they received non-specific ‘complaints’ and I was no longer allowed to use the women’s locker room. Their proposed solution would deny me access to bathrooms and a storage locker at this location. For this reason I give this the lowest possible score and strongly recommend that LGBTQ+ individuals and Allies to avoid this and their sister properties in the CSRA.

Experiencia fantástica: I love this gym! It has everything I need - lots of machines & free weights, a women-only workout room and a pool! Megan is so welcoming and knowledgeable. Revamped my workout routine while enjoying training sessions with Marc and Tony. Great job everyone!

Experiencia fantástica: Hands down the most equipped gym in the area. Hot tub, sauna, pool, free weights, machines, bikes, treadmills, private women area, 2 locker rooms, trainers on sight, friendly staff, child care center and the list goes on. Some gyms might only charge 10 dollars a month but you're only getting 10 dollars worth the amenities. This place is hands down the best bang for your buck.

Experiencia fantástica: Marc was very awesome and gave plenty of knowledge and expertise.

Experiencia negativa: When my husband and I with my sister and brother we used to like max fitness when we first started there but as time went on the staff was rude and they don't seem to care about the health of their clients because they don't properly clean this gym and they're cleaning lady all day all she does is push the dirt around she doesn't even pick it up and she's cussing just moving the water around and there are times that when there's problems that they always give us all will look into it but they don't do anything about it and there's mold growing in the women's locker room and there are two changing stalls are out of order because they're getting infested with mold and half of the time the air conditioning does not work in this place especially on a hot summer day and used to have a hot tub here but after it broke they filled it in with dirt and put two plants on top of the dirt and to me and my husband would look like a graveyard for a hot tub and it would be a matter of time before they do that to the pool and so we left all four of us and went to Planet Fitness instead at least that place is a lot more cleaner than Max Fitness so don't even bother signing up for Max Fitness you're better off going to Planet Fitness. As you can see in my pictures here there is water damage mold dirt and these changing stalls in the women's locker room and it's disgusting and some people in the gym put chewed up chewing gum on the exercise machines very disgusting.

Experiencia fantástica: I really enjoy being a Maxz Fitness member. The Aiken gym is my favorite. The pool and hot tub are really blessing.

Experiencia fantástica: I enjoy being a member of Maxx Fitness. The Aiken, SC gym is five star. The best part of Maxx Fitness Aiken is the year around pool and hot tub. The staff is also very friendly.

Experiencia positiva: Looks like Gold's Gym, because, well....anyway. NGL, I joined to use the pool. It's the only tolerable exercise I can do. Besides, the kids love swimming. I wish that they let the kids open swim like other places we are members. That's unfortunate. There is a children's area, but our time is family time. Oh well, still a very nice looking facility, with super nice staff.

Experiencia fantástica: Max fitness is a super clean and nice facility. Lots of equipment for all types of people. Started with my new trainer Marc Blankenship super great guy and really informative. 10/10 recommend

Experiencia negativa: This gym has a lot of great equipment that planet fitness does not have. It has incredible potential. The people that go here are great. HOWEVER- the management needs some serious improvement. Equipment gets broken and left in service, it takes months and months to replace, management doesn’t communicate with the receptionists about anything going on, management is also never in the building. I go every morning before I have to take my kid to school and I like using the sauna at the end of my workout. Max fitness has decided they want to close the bathroom and sauna every morning at 6 o clock, even though the sign says closed from FIVE TO SIX. Every morning we have to deal with a cleaning lady coming in the bathroom upset. She should clean the bathroom when there isn’t a crowd in the building. Then after exiting the sauna if you can manage to stay in there past the visible frustrations of the staff, the shower water is cold. Zero hot water. It has been brought to the staffs attention 4 times. No hot water for months.Maybe this review will help them realize they have a problem. Also this bathroom closed sign has been up for 2 months, and the cleaning lady cleans at a different time EVERY SINGLE MORNING. Make some changes Max. This is getting old.

Experiencia fantástica: Love Max Fitness!

Experiencia fantástica: Best gym in the csra.

Experiencia negativa: Equipment is constantly broken, may or may not have running water. May or may not open on time. Staff is awful.

Experiencia negativa: Update (My opinion has changed. I've fallen off of a treadmill that was not marked as broken. Most of the Treadmill are broken in some way. I've showed up many times and they had no water in the whole build. Water Pips are broken often, staff are rude. I told a stiff member of a broken pipe and I was told that's not my job. I don't look forward to going to this gym anymore and honest been thinking about just paying the $199 and going to PF. I used to love this gym but over the past year you can see no one cares) Best Gym in Aiken ..... But it's almost not open on the weekends. I work 7am to 7pm so can't go at all on Saturday or Sundays. Beyond that it's a great gym.

Experiencia fantástica: Big gym, used to be a golds. Jaqueline was very helpful and if you have questions about your membership/interested in joining, talk to her.

Experiencia positiva: Front info desk are rude and don't listen. Lots of equipment and lots of people in various stages of fitness. Lots of classes to sign up for.

Experiencia positiva: Edit (They have reached out to me. I will change my review to reflect the respect I was shown. I'm hopeful they will fix the iusse) This gym has gone down hill. I've been here almost 3 years and the same things are broken. You never know when they are open. The staff have became rude and honestly just not good. The sad thing is they know this and they don't care. Just go to PF you will save money.

Experiencia negativa: This place has really gone down hill. Why does it seem impossible to fix broken machines and replace pads that have holes worn in them?? The facility is filthy. locker rooms smell like mildew. mold in the showers. There seems to always be lots of staff hanging around doing nothing. Maybe take a walk around the gym and notice all the things that need to be addressed. or straighten up the mess, rack weights, replace paper towels. The management is certainly lacking.

Experiencia negativa: I had an extremely negative experience with Max Fitness due to their shady business practices. I signed up for a month-to-month agreement, but when I stopped going and stopped paying, they sent me to their collections agency, CRI of Augusta. They falsely claimed I wasn't following my contract. I had to fight CRI and show them that my contract was indeed month-to-month. These people will destroy your credit and don't care to fix any errors they may make without pulling teeth. I highly recommend avoiding Max Fitness and any gym that requires a contract. Go somewhere else to avoid these underhanded tactics.

Experiencia fantástica: max fitness is a great gym. i love it. its huge and has more than enough equipment. i’m from california so my expectations are high and max met them