Equinox Greenwich

Fantastic experience: Looking Good and Very Comfortable.

Positive experience: The hotel California approach. I've been a member for years. When I moved away, I contacted them to cancel membership. They said they would right away, but didn't. Every email since has been ignored, and they don't take phone calls. This was months ago and still getting charged. You can check out any time you like, but you can never leave! Update - from 1 to 4 stars - the concierge processed my cancellation and provided a refund. Thanks Equinox for sorting this out!

Positive experience: Some of the classes have nice teachers, but ALL of them play the music at excruciating levels and then have to scream above it. SO unpleasant. What is the point? Anyway, I love a tough class, but does our hearing need to be punished? I asked management about it several times and was told they would work on it. They never did. I asked one of the instructors one day during class to turn it down and he turned it completely off and said, "How's this?" Extremely unprofessional. However, the gym is great, clean, and has a ton of equipment.

Fantastic experience: Made a good choice in changing gyms to go here. The vibe is good. The staff is truly friendly and encouraging. The personal training is stellar. I love the little events they have as well. I'm a big fan of barre, Pilates, yoga, and some conditioning classes.