Courtyard by Marriott Omaha East/Council Bluffs, IA

Fantastic experience: Updated Aug 2022: Awesome hotel. It's really nice and clean but the best thing about it is their employees. I don't think I passed one without them saying hello. My son ran ahead of me and around the corner, in the short time it took me to reach him an employee (I did not get his name but I think he was a maintenance man) was talking to him trying to help him find me. Its such a rarity these days but all the employees seem genuinely happy at their job. Older post: This was probably the best hotel I have stayed in for a long time. I checked in on 9/15 and stayed one night. This was probably the best hotel I have stayed in for a long time. Most of my interactions were with the staff on 9/15 after 3 p.m. and they all were great. EVERY employee was super nice, super helpful, and super caring about our experience. Honestly, I am not sure you could find a better crew. The hotel is beautiful but your crew is what makes the experience absolutely amazing. I would recommend this hotel to everyone.

Fantastic experience: We were on the return leg of a 2-wk trip out west and this was our last night before returning home. We didn't have an advance reservation and were thrilled to get a last minute room on the 4th of July. Taylor at the front desk was helpful and pleasant. We enjoyed visiting with Robert, who works in the bar / bistro. He made great recommendations from their dinner menu. We also met the chef, Daniel, who has worked in Alaska and is passionate about his job. Robert and Daniel made our last evening on the road a pleasant experience. The rates were reasonable and the room and entire facility clean and well maintained. Love that they had patriotic decorations inside and outside to celebrate the 4th of July! We recommend Courtyard by Marriott Omaha East and will make this a stopping point on our next trip from IL to CO.

Fantastic experience: Hotel was very very clean, staff was very courteous, friendly and helpful. The pool area might've been more pleasant had there been more ventilation, but the water and temperature were all very nice and towels were provided in the pool area, there was no limit, just a stack where you could grab as many as needed. We had food within the hotel's Bistro recommended by the young lady that checked us in, we did come down to the lobby for food, and it was really good, appropriately priced and we enjoyed the fast service, the secluded booth areas with the TV and modern feel made the experience even better. Overall a very nice and relaxing stay for the grownups and kids. Would recommend!

Fantastic experience: We checked in fairly late, but still felt like having a couple drinks. Fortunately, Hailey was running the front desk, and was incredibly hospitable. She answered our questions about the area, and made us feel incredibly welcome. The woman, Lavida who does security checked in while we were buying drinks. She was amazing as well, and it was good to know someone so diligent was keeping an eye out while we slept. We will for sure make this our go to place to stay when visiting the Omaha area. It is an immaculately clean property, with amazing people keeping things running. Thank you, Hailey, your hospitality made our trip 1000% better.