Paramount Acceptance

Fantastic experience: Nicole, was absolutely caters to what a customer wants. Friendly, knowledgeable and accommodating. She gave me options in order for me to save money and was transparent about not knowing something but offering alternatives. Give Her a raise! Well done Nicole!

Fantastic experience: Alyssa was great! Very professional and polite! Great customer service skills! She helped me with all my questions and concerns on my account and was very good at helping me understand everything.. hope to get reps like her if i ever need to call again. Overall very satisfied with my experience ⭐⭐⭐⭐⭐

Positive experience: Almost always I am disappointed with the customer service that I receive but this gal was great. Didn’t demean me. Wasn’t passive aggressive or rude. Had a good attitude while doing her job and really took good care of me. The only reason why I give 4 out of 5 stars is because my job with a different company is to review customer service reps work and see how they can do better. My little piece of advice to set off the customer service experience would be providing a statement of empathy and acknowledgment before providing the solution. Regardless, she was great. Keep it up please. The world needs more kindred spirits like her.

Fantastic experience: Sophia was amazing! I was concerned because due to all of the mask mandates with COVID I am unable to work out in the gym and she was able to freeze my account again so that I can eventually go back without having to cancel my membership! By far one of the easiest and best experiences I've had in a long time. Keep up the great work Sophia you rock!

Fantastic experience: I needed to cancel my gym membership and they showed me how!