Crunch Fitness - 38th Street

Fantastic experience: My name is Antonio, I go to West 38th crunch. I’ve been training with Jeffrey Barreto for just over 20 months. It has been the best training that I’ve ever received. Life changing even !!! The amazing change in both my body and mindset is definitely due to Jeff’s extreme dedication to is craft and clients. I’ve had trainers in the past who have lacked the experience and knowledge to help me achieve the results I wanted. Worst listen to me about my body and it’s limitations, and help guide me how push through the correct way without injury. These issues I’ve never had with Jeff. With his amazing nutrition plan great training we’ve been able to hit all my goals. I’m excited to continue working with Jeff and see the transformation we achieve together.

Fantastic experience: Great gym staff super professional , the other day I drope my AirPod into the stair master and the staff were able to help me on the spot

Fantastic experience: Great gym - has everything you need. Really friendly staff and the manager Ronald is extremely helpful. Would highly recommend

Fantastic experience: Fairly quiet, clean, and has everything you would want in a gym in terms of equipment. Also the staff (in particular Ronald) has been very helpful in answering membership questions and accommodating to what I needed.

Fantastic experience: Best gym experience I’ve ever had. Ronald was helpful and made me feel welcomed from the moment I walked in. Great place to workout.

Fantastic experience: Very clean Shower and Saunas nice club.

Fantastic experience: The people who work there have really good interpersonal costumer service.

Fantastic experience: I was looking to join a gym since I had just moved to NYC. I definitely had the best experience with Crunch by far. Ronald was very helpful at the front desk and made sure I got the best possible enrollment plan. I worked out with the fitness manager, Jordan, and he was amazing. He was clearly very knowledgeable about what’s best for body (both working out and nutrition wise), motivated me throughout the workout and made working out an enjoyable and worthwhile experience.

Fantastic experience: Drop in session last week with a comp pass from our hotel. Friendly receptionist, nice gym. Materials well looked after, plenty of staff putting away weights and washing down equipment. Towels available at no charge. Well air-conditioned, great views from the windows. For the rowers, they have 2 concept 2 machines in good state. A nice experience, thanks.

Fantastic experience: Great gym in a convenient location. Everything you need for an awesome workout. Ronnie and the team were really helpful. Would highly recommend

Fantastic experience: I purchased a one week pass here in Crunch Fitness during my stay in NYC and it was one of the high lights of my vacation. The Gym is very spacious and has every single equipment (new) I could think it exists plus fee weights, inclined, and flat Bench Press also a Martial Arts section as well as a circuit track. The view from the gym on Broadway is vibrant. Thank you the staff for having me. I didn't miss on my training schedule during my stay and there is nothing like kicking off a vacation day with an early workout.

Fantastic experience: Ronnie at the Front Desk was so accommodating and went above And beyond to make sure that my experience was impeccable… I won't be leaving anytime soon best gym in the city!

Fantastic experience: Wish it was open later and on Sundays but otherwise my favorite gym around. See Tony or Bobby if you're looking for a trainer!

Fantastic experience: Everyone was so lovely. I attended the Bliss Yoga class with Nora. She was so patient and went through instructions to make sure I was doing it the correct way. I 10/10 recommended any yoga class with her.

Fantastic experience: Great location! Staff super nice and gym is very clean.

Fantastic experience: I used to be a Crunch member in my town, and left years ago. I was skeptical when I was on vacation and needed a better gym than the tiny one my hotel was offering. This Crunch changed my experience about the brand. The staff was friendly, amazing equipment, and motivating instructors. I wish I would have gotten a guest pass at the start of my vacation. As a fitness instructor, this is part of my lifestyle so I have been working out daily on vacation. I also have high standards being in the industry. I will definitely be back again next time I am in town. If you are local, definitely take advantage of this amazing fitness center.

Fantastic experience: Great space, amenities, and great staff. Jalen was very helpful at the front desk. Kind, courteous, and helped me recover a lost item.

Fantastic experience: Jalen was a great front desk associate who helped me and my friends out tremendously! Highly recommend this crunch!

Fantastic experience: I’ve been meaning to write this review but I always get caught up. But I feel I MUST write this because I know there are so many who have gone through the same as me. I have spent sooo much money on trainers and weight loss systems over the years. Some were BS others were temporarily ok but nothing where I actually felt the fat shedding and the muscle growing at the same time. I have about a year and half going consistently to this crunch; 6 months of those I’ve been training with one of their gym trainers, Jordan. The changes my body has made with Jordan in 6 months is triple the amount I did for a whole year. (I promise I’m not exaggerating) Why? Well I’ll start with the fact that I didn’t have the right form with many exercises for my body. My lower back was always hurting, my neck stiff and my right knee had this weird on and off pain so I had to start wearing knee pads (Which by the way I don’t wear anymore) Not everyone’s structure is built the same so what works for one person doesn’t necessarily mean it will work for you. I wish I could explain it better but honestly I’m soooo happy with how I look. To say Jordan has changed my life is an understatement. I’m so proud of my new found strength and I’m doing exercises I never thought I could although Jordan always said otherwise. His training isn’t cheap but this has been my best investment in a while. Thanks J for pushing me to discover my inner strength and helping me become the best version of myself. I’m not done yet, I’m just getting started.

Fantastic experience: Cycling and a drag Queen ..what an awesome class ❤️ #prideedition

Fantastic experience: This is my favorite location of all the others I’ve visited only one that comes close is the one in the financial district I like that one also the others are just ok but this one is very clean, clean locker room / showers , has machines that I haven’t even seen at big gyms like L.A Fitness where I used to workout. The manager Ron is very cool as well 5 stars ⭐️

Fantastic experience: I joined the 38th St Crunch in 2001. Since then, the facility has been well upgraded, creating an even more pleasant workout environment. My post is not about new equipment, although one more squatting rack would help; it's about the professionals who create a friendly experience. Camille, the operations manager, changes uncomfortable situations, like when you displace your laundry, into a funny rather than awkward moment. Just great help with a smile all the time. On the workout floor, Jordan and all of the personal trainers are knowledgeable and ready to assist any time we need them. It’s a great group of working professionals.

Fantastic experience: I used to have a weird posture and basically no muscle at all a few years back until I decided to sign up for personal training sessions then I met Jeff. Jeff has changed my life!!! I stopped wasting my time and getting no results from what I randomly heard from others or online lessons. Over the years I have doubled, tripled even quadrupled the weights that I have been using with no basically no injuries. If the industry has more professionals like Jeff, more people can be benefited. If you are considering signing up for personal training lessons I recommend you to try for a few with Jeff

Fantastic experience: I was a doctor coming from London. The kind manager gave me a good deal allowing me to use the gym I believe his name was Remi. The gym was well equipped with good facilities including punch bags and lots of bench presses. I will be recommending this facility to my London friends. Thank you for your kindness and hospitality.

Fantastic experience: Good afternoon everyone. My name is LeAndrew Hill. I have been a member of more than 2 years. NYC give me the opportunity to join a number of other gyms, but I chose Crunch because of its proximity to my office and the decision was one that I am delighted to say was one of the smartest moves I have made in a long time. The Club is always clean, organized and has a great staff. Especially, the Operations Manager. She is always pleasant and respects the members time. Great customer service is a great thing to see and experience.

Fantastic experience: Update: 2/22/22 Changing from 4 to 5 stars. This is still my favorite Crunch location. They are open on Saturdays now :) Last week, my earpiece fell in a crevice by the stairs, it was a job to retrieve. Manager Camille assisted flawlessly. The only thing I wish for is a steam room lol but the stellar service of the people at Crunch 38th makes up for it. Courteous, competent, high-energy! The right people make a BIG difference. ------ My favorite location. It's always clean and tend to be less crowded than others. stars because they are closed on the weekends. Hector is a very good manager.

Fantastic experience: Yesterday morning I decided to visit the West 38th Crunch. I was greeted by a very nice front receptionist followed by the General manager, Ronnie. Because I was only in town for a couple of days, he gave me a discount on the guest fee. I loved the gym atmosphere and vibe. You see people of all colors, sizes, ages, shapes, and fitness levels. I honestly walked in feeling blah but left feeling amazing!!! Thanks Ronnie!

Fantastic experience: I’m visiting from Atlanta and was looking for a gym. Crunch was the closest to where I’m staying and talked with Ronnie about guest passes. He was extremely helpful and nice. Also, this gym is legit. The vibe is nice, it wasn’t packed like most gyms, and it was extremely clean. Huge pluses! If I lived in NYC I’d totally sign up through Ronnie here!

Fantastic experience: Positive: Communication , Professionalism First time here. Everyone was super friendly and spoke very kindly. Ron w/ the nice eyebrows was helpful, give home a raise. The soaps, shampoos, and CONDITIONER smelled amazing (rare). Towel service. A sauna. Curling iron. Flat iron. Blow dryer. CLEAN .. the works y’all

Fantastic experience: Clean facility & friendly staff! Love the vibe of the gym! Definitely recommend highly :)

Fantastic experience: Very friendly and helpful staff, gym is set up perfectly for beginners as well as experienced guests, super clean gym areas/bathrooms/showers are impeccable, not too crowded so it’s perfect to complete any workout routine without worrying about time or getting in someone’s space, highly recommended

Fantastic experience: Ron was super helpful and flexible about getting me set up purchasing a week guest pass at this location while traveling for work. Facility was clean and very well equipped. All staff super friendly. Thanks again, Ron!

Fantastic experience: Fantastic gym: really spacious with three floors, tons of equipment and surprisingly empty. Kept extremely clean and the third floor has a nice view of the street. Got all setup for a 1 week guest pass by Ronald - great guy really appreciate him. Definitely check this place out if you’re looking for a solid place to work out in NYC

Fantastic experience: Positive: Communication , Professionalism , Quality In the morning or after work I’m always greeted with a smile and so much positive energy! One of the Managers is so nice by making sure ESPN is on Monday mornings so I can catch the highlights!! Thanks Camille

Fantastic experience: Working with MASTER TRAINER Jordan has been THE BEST! I train with him 3 times a week! His knowledge of a variety of exercises, his knowledge of the body, and his knowledge of nutrition are first rate. He is positive reinforcing, challenging, and focused. He is a little bit funny and not a very good dancer. I am seeing and feeling growth in my ‘fitness self’ and my quality of life has improved. Keep on!

Fantastic experience: I was working and staying and midtown for the week, and went to a couple of gyms before stopping by Crunch on 38th. The facility is clean, staff is friendly, and there’s a good amount of equipment. Would definitely recommend this gym if you’re staying in the city or live in the area I’ve also been a member of crunch fitness before and have had an overall great experience.

Fantastic experience: Had a great experience coming to this gym. I’m from the bay area and needed a place to work out, and this place was clean, organized with great customer service. Ron and Jackie definitely brought a welcoming vibe into this club!

Fantastic experience: I had a problem with my membership, an within a couple of minutes, Mr. Louis, the General Manger took care of it. Absolutely love the Crunch location at 38th and Broadway, I call it the feel good gym. It has all of the necessary equipment that's in really good condition. It's an amazing place to workout, and the front desk crew keeps the place fun. Very affordable and I highly recommend giving it a try!

Fantastic experience: Positive: Communication , Professionalism , Quality I’ve been training with Jordan for over a year and a half and he’s one of the best trainers I’ve ever worked with. He’s extremely knowledgeable about the body and what movements will help you reach your goals. I’d recommend him to anyone who is willing to commit to goals, stick to them and see impressive results.

Fantastic experience: Very clean gym with insane amount of space for the location. Machines are always available, and cleaned thoroughly by staff. Ronald was amazing in giving me a tour and his honesty/passion made me sign up immediately. It is refreshing to see people be excited about their job! Keep up the great work.

Fantastic experience: Positive: Communication , Professionalism , Quality The people here are extremely friendly and helpful. If you are looking to feel welcomed and motivated you should definitely try coming here. I had an amazing experience working with Jordan one of their personal trainers. This guy is an absolute genius at what he does. Absolutely worth it!!!!!!

Fantastic experience: I love Crunch gyms! Friendly staff, studio space, clean and inspiring locker rooms with all your basic needs. Good to be back.

Fantastic experience: I have been going to this crunch fitness for a month now, i love the workout space, proper equiments and trainers (Jafar) who are very friendly and always ready to help you if you need, i go early mornings when it’s less crowded. All the staff are very professional and attentive to clients need. Mr. louis has been of great help to me. I peesonally love this crunch fitness at 38th ST. Thank you

Fantastic experience: The gym and facilities are great, as is the case with most Manhattan Crunch locations, but what makes this location truly special is the staff. Louis Rosales was extremely helpful in solving my issues; very professional and courteous.

Fantastic experience: Obviously, my gym experience has been shaken by the effects of Covid-19. I used to live in NY and this used to be my gym, but unfortunately had to relocate while we wait for the pandemic to get under control. That said, the staff here helped me through these challenging times by being communicative and reasonable. I am looking forward to getting back to NY and utilizing this gym.

Fantastic experience: Signed up for this gym at the beginning of the month. Since my brother and I joined its been nothing but positive experiences. The general manager there, Louis Rosales, was incredibly helpful through the whole process of joining the gym. It was great. All the trainers are also super friendly and very helpful. My brother and I started a training program with Jordan and it has been incredible. Would definitely recommend it to anyone. Jafar and Stephanie are great too! Don’t understand the negative reviews. Super cleanly place too. My experience has been awesome.

Fantastic experience: I signed up for gym time through classpass and had no problems checking in. I only had to tell the people at the front desk my name and show ID, and they were able to look it up. The space is huge. There was an aerial hammock class going on which looked pretty cool. They also had this one machine that was like an elliptical but felt lighter, like a low-impact elliptical. It had arm rests on the back so you can even lean back and keep jogging without holding the heart monitor handles. I've never seen that at another gym. The lockers were pretty wide with 4 hooks. I had my hoodie, a jacket, and a backpack and still had plenty of room in the locker. The shower room had bath and body products from Ritual which is a pretty high end brand and they smell amazing. I have used Ritual products before and I am a fan, so that was a big plus. They also provide towels, hair dryers, straighteners, and curlers in the locker room.

Fantastic experience: I love this place. The club has all services I need: gym and classes, after them you can relax in sauna or a steam room and take a shower. They offer lotions and shower cosmetics, towels are everywhere around the club and water is in access too. I enjoy this club

Fantastic experience: Loved it!!! Classes are dynamic, diverse, trainers have high expectations. Equipment as well as the bathrooms, lockers are clean. I enjoyed overall the boxing class. However the whole experience was enjoyable. I felt rejuvenated!!

Fantastic experience: Very clean, large gym with lots of showers. I really enjoy the instructors and staff are very friendly and helpful. Crowded at 6pm like most gyms in the city. 6-8 am is a good time to work out.