Charter Fitness Willowbrook

Fantastic experience: Great gym hidden in a shopping center. Full set of aerobic equipment and weights. Staff is nice and facility is clean.

Fantastic experience: Overall it’s a great gym, has almost everything you need in order to workout. Wish they added some equipment like a T-Bar Row, Sauna or Steam room would be nice as well. Staff is friendly too

Fantastic experience: Very nice Gym with lots of equipment and space, The staff is very nice as well very helpful and friendly. Also the gym dues are very reasonable unlike some other places I wont mention here. Overall I would rate them 5 Stars! Good job guys keep up the good work.

Fantastic experience: This is a no attitude club. The staff is super friendly and the members are all really nice. I am consistently seeing improvements to the club, especially in the last year.

Positive experience: Straightforward gym, open 24 hrs, clean, & friendly staff

Fantastic experience: Been my gym for several years.... the staff is great here!

Fantastic experience: Best charter I've been too, employees are very nice and gym is always kept clean.

Fantastic experience: I began working out here and training with Joey a few weeks ago and it has been a great experience for me! He is helping me reach my fitness goals and I’m more than satisfied with how it’s going. This charter has good equipment, its clean, and the staff is polite and helpful!

Fantastic experience: I went to try something different something with more equipment and I really was impressed, I walked in and was immediately greeted by a guy named Joseph answered all the questions I had and I am definitely going to be using him personally to train me he was very knowledgeable.

Fantastic experience: I received personal training from Joey and he is amazing! He created a personal meal and workout regime to fit my needs. He was quick and efficient in getting me my plans and went above and beyond with any questions or resources I needed. I highly recommend going to Charter Fitness and asking for Joey for personal training!

Fantastic experience: Nice, clean gym. Friendly, helpful staff. Little refrigerator as well with to-go drinks/protein snacks. For the price, this is IMO the best value gym there is. Only suggestion—I really wish they wouldn’t play ABC News or any News for that matter. Please put on something light like sports...The News is a volatile option these days, not everyone agrees with ABC/CNN and honestly i do not want to see it when I’m working out—I’m trying to “get away” when I’m at the gym. I’m sure others would agree. Keep it light, sports, music videos, just not the news please

Fantastic experience: New and well maintained equipments. Corona safety is well practiced and advised !

Fantastic experience: They provide you with their own cleaning bottles if you want to be extra careful.

Fantastic experience: Positive: Communication , Professionalism , Quality Staff is always very friendly. Facility is well maintained and kept. I'm a bit of a gym junkie and have had memberships to multiple gyms including Xsport, UFC gym, and many more and Charter Willowbrook has been my favorite thus far.

Fantastic experience: This is a no attitude club. The staff is super friendly and the members are all really nice. I am consistently seeing improvements to the club, especially in the last year. There is plenty of equipment, there is hardly ever a wait to use the weights, treadmills, ellipticals, etc. I have made some great acquaintances here that I look forward to seeing every visit. Could not be happier with the place!

Fantastic experience: Staff very friendly and helpful- plenty of equipment, never have to wait to use equipment. Very clean facility - Recommend you check it out

Fantastic experience: I have had nothing but positive experiences since I joined this gym. The staff are very nice and helpful. Once a grip on a machine I use had slipped and was no longer functional. I told the guys at the front desk and the machine had a new grip on it the next day. I really like the fact that now you have the option of having a 24/7 membership. The hours were the only slightly negative thing about this Charter and now that is moot. I would reccomend this gym to everyone.

Fantastic experience: I had been a previous member of this facility before I moved out of state. I already enjoyed the calm, clean, and local community vibe of the space. Had I not needed to relocate, I would have continued with my membership. I was recently back home visiting my family for the holidays and called to inquire about potentially purchasing a temporary pass. The staff was beyond accommodating and flexible to my unique circumstance and were so welcoming and friendly. I also travel with my profession and see quite a range of diverse gym cultures and management styles. I was very impressed by the attention to detail in cleanliness and COVID-protocol to prioritize the safety and health of members and staff. There is a wide variety of equipment, which is well-maintained, clear communication and practice for health standards, and a helpful and joyful team of trainers and managers available. Overall, from having been an ongoing member to returning for a brief time, I have had outstanding experiences every time. I highly recommend Charter Fitness Willowbrook. :0)

Fantastic experience: Great gym. Never really crowded and plenty of access to equipment. The staff is friendly. It's a spacious gym and the membership fees are very reasonable. If you know what kind of workout you want to do than this is the place for you.

Fantastic experience: Great club, great equipment. When I came in Sarah D helped me and made it very easy to get started!

Fantastic experience: Switching to a new gym was intimidating , but Sarah was very accommodating taking her time to show me where everything was and making sure I was comfortable.

Fantastic experience: I have been a member of Charter Fitness for a long time. The Willowbrook Club is very clean and the staff is knowledgeable. My fitness trainer, Mark, is fantastic. I highly recommend them for your workout routine.

Fantastic experience: This is my happy place. Sarah is very welcoming and makes you feel at home. I love the classes, the instructors and the participants. It’s about being healthy and building a community of support and caring.

Fantastic experience: Unbelievable workout. The accountability, the motivation and the continuous movement and challenges makes working out a great experience. Facility is clean

Fantastic experience: Eric and his staff have great they provide a great atmosphere to workout in its always clean and staff is always willing to help this my second home.

Fantastic experience: Having an awesome experience since joining charter fitness Willowbrook.if you're looking for a welcoming atmosphere with state-of-the-art equipment and classes look no further than charter fitness Willowbrook. Many thanks to Eric for creating such a welcoming atmosphere to all members with his friendly demeanor.if you're looking to take your fitness to the next level see my friend Jeremy and get yourself set up Jerry :-)

Fantastic experience: Joining this gym was the best decision I ever made! The environment was so friendly and inviting. Sarah D made my experience so much better than any gym I’ve ever been to.

Fantastic experience: Huge facility! Great variety of music. Club looks great. Staff is super friendly. Now open 24 hours too!

Fantastic experience: Being a long time member at charter Fitness has been a growing appreciation for the quality of service and new improvements the fitness facility has made over the years since being cardinal. Staff are approachable and explain much of the needed info whenever asked. Highly recommend to those looking for a welcomed place to achieve their goals. Big plus for going 24/7

Fantastic experience: Well run fitness club in a box model. Equipment is well maintained and the place is always spotless.

Fantastic experience: I joined fitness club here a month ago, Ms. Susan and Jack are awesome trainers. They will make sure you get into good shape. I would recommend this fitness center.

Fantastic experience: Charter fitness is a great place to work out. So clean and has everything you would need. Staff are super friendly, especially Brian. He always greets me with a smile and was really helpful when I was enquiring about my membership. Love working out here.

Fantastic experience: Great fitness trainer Zack. He makes my workout worthy. 2 weeks into my sessions I feel great! People there are friendly and the staff are nice

Fantastic experience: They made a lot of nice updates here lately. Plus it’s 24/7 now which is cool Sarah D. signed me up, she was super helpful and I feel like I got a really good deal too No complaints here!

Fantastic experience: Great gym staff always friendly and helpful . The manager Jeremy does amazing job .... also one of the most honest people .....he did found my cash money on the floor during the exercise and directly return it back to me . Highly recommend this place !!!!!!

Fantastic experience: I love this club, I appreciate the staff mandating the front desk. The owners can be a bit more out going, friendly. I personally get a kick out the boys personal touch reaching out to my son Nolan. Thanks I also have noticed that the ceiling vents need a vacuuming , very thick with dust. What's great in a big way, music is always a great choice .

Fantastic experience: Willowbrook Charter Fitness's trainer Nikki is stellar. Nikki is absolutely wonderful and I believe may have a waiting list!! Out of the five trainers I have worked with in the past - all of whom have been knowledgeable, Nikki is by far the most educated and makes sure to target your problem/ challenging areas. She offers a fitness routine to match your expectations, but you get much more. She reminds you about nutrition, and really focuses on the "whole person - mind, body and soul". She asks how you are feeling both physically and mentally prior to your workout, and customizes the workout based on your answer. I am over 50 years old and trained for my first bikini competition October 2018 and will enter again April 2019. Without Nikki, this would not have been possible - trust me - we had and continue to have a lot of work to do, but with her guidance, not only is it fun - but very productive and very satisfying ;-)

Fantastic experience: Medium to advanced weights. Enough machines for everyone. Not overcrowded, so you can workout without hving to wait a long time for a machine or weights. Service is great. Price is remarkable for what you are getting. Worth every penny.

Fantastic experience: Great place, people of all ranges of fitness and age, it feels like anyone is welcome to come exercise!

Fantastic experience: I’m so glad I joined this gym. Such a great atmosphere. Sarah D. is a huge help and always makes me feel welcome. Highly recommend!

Fantastic experience: Brian was very helpful in enrolling me at the gym. I like how they have 24 hour access for all gym members. I will be recommending to my friends and family.

Fantastic experience: The facilities are clean and up to date. I enjoy chatting with all of the friendly staff. Brian was very helpful with the questions I had about my membership.

Fantastic experience: Great place to work out! I’ve been coming here for two years and love it. The staff are all super nice!

Fantastic experience: Typically entering a gym for a new membership one would be intimated or apprehensive but after speaking with Jeremy at Charter Fitness all my hesitations went away!! He was very kind and helpful! Thank you for helping me along on my fitness journey! :)

Fantastic experience: Willow brook charter is such a clean friendly environment. Sarah made it very easy to sign up and feel welcome when I came in looking for a membership !

Fantastic experience: This Charter Fitness is by far one of the best ! The facility is large and very clean and has a great variety of equipment! The managers Eric and Phil are always there and happy to help whenever needed ! Overall great gym to workout at !

Fantastic experience: I love the set up and cleanliness of the gym! Sarah D made me feel so welcome and showed me around the gym, she even let me have a trial workout before signing up for a gym membership. Definitely my new favorite gym!

Fantastic experience: I setup my membership and went here for a few months. no issues. THen i had to transfer to another CHarter gym, and realized how good i had it. They let me go back for a one-time one-day pass. This gym always has towels available, nice and warm inside in the cold winter (unlike the other Charter i go to) heat is perfect in the men's gym room, and always clean

Fantastic experience: Great gym with everything you need to train. Friendly staff. Inexpensive day passes or a free 7 day trial membership.

Fantastic experience: I have always had a good experience with this Charter location. It's clean, the staff is super friendly, and the equipment meets my needs. Recently, I ran into some issues with my debit card expiring, and it was kind of a hot mess. Jeremy helped me sort everything out, and really went above and beyond to make sure I was happy - and I am! Highly recommend this location and staff. They're fantastic.

Fantastic experience: i don’t really work out here and actually started membership here but i have to say it had excellent customer service and clean equipment.

Fantastic experience: I like the attitude better than Lifetime Fitness, and you can't beat the price. You can get in, do your lifts, and get out, no hassles, no waiting, and plenty of equipment.

Fantastic experience: Amazing gym. Always clean and awesome for lifting. These negative reviewers can keep their saunas and basketball courts for an overpriced charge at other gyms.

Fantastic experience: Been here for about a year. I been to other small gyms and it has all you need. Never that busy (no waits) I do go only in the morning/afternoon. Staff is nice, dont bother me and seem happy/friendly. Very open space and I put in work here. They do close early on weekend but just get a life and thats not a problem lol