The Zoo Health Club Concord

Fantastic experience: Great team & gym. Loved working with Marc & Brittany

Fantastic experience: Good gym, lots of different machines of all types. Infrared sauna in bathroom only goes to 150, but that's alright. Friendly staff. Updated: sauna in the men's locker room has been broken for a month. I've let the staff know multiple times. Not just me but other gym goers have expressed frustration with this. Please fix it. Updated: sauna has been fixed

Fantastic experience: I have been a member of the Zoo for just about 2 months. During this time I have had the pleasure of working with Marc and other trainers from RedWood. I can't believe the results I am seeing in just a short time! With their help, humor, and support, in just over 6 weeks I have lost 10lbs and my body fat is down 3%! I feel healthy and strong and can't wait to see what the future holds!

Fantastic experience: they aren't just a gym! they also rent space to other people. spray tan!! they also are starting to offer MMA type of classes i believe with their membership pretty sweet!!

Fantastic experience: A great place to be yourself and to make you a better you live life

Fantastic experience: Great gym! I like the open turf area, it’s huge - great atmosphere, overall great gym

Fantastic experience: As a new Zoo member, I have had a great experience with Redwood Personal Trainer Grant T. I'm an older, retired trainer with high standards in addition to aging issues, and Grant has gone out of his way to design a program and provide support while putting up with how picky I am. He really understands kinesiology and takes a gentle, encouraging, but firm approach to motivation and accountability. Grant is a great resource!

Fantastic experience: Best gym ever!

Fantastic experience: Worked with trainers Jaden and Marc and both were super helpful and encouraging. They know exactly what to focus on in order to reach my fitness goals and helped form a simple yet effective plan to reach those goals. 10/10 highly recommended.

Fantastic experience: The zoo is the by far the best gym in the area, best gym I’ve been to on the east coast. Darrin at the front desk is very helpful and friendly!

Fantastic experience: I have been at the Zoo gym in concord for the past 6 months and just recently I've had the pleasure of meeting Coach Cory. I'm very excited to start working with Coach Cory and see what he has planned for me going forward. He is a very inspiring person and did a fantastic job at explaining to me the ins and outs of his program. No going back!

Fantastic experience: Easily one of the best gyms I have ever been to. Great atmosphere, lots of space and all of the equipment you could ask for. Darryn was especially helpful.

Fantastic experience: Personally I have a really hard time motivating to get to the gym but thanks to my trainer Darrin Cooper, I’m actually excited to go to the gym!!! Highly recommend talking to the trainers.

Fantastic experience: Had a training session with Marc. He got my but in to gear and was absolutely amazing. I am thankful that I signed up to start this journey.

Fantastic experience: So glad I joined. My first class was amazing and everyone made me feel so welcomed. As a mom that NEVER lost the weight its nice to be apart of a class again.

Fantastic experience: I have no problems with the Zoo itself. The gym is great. I am telling about my experience with Redwood training. I was given a free session of training and we started to discuss terms of what I was looking for. I said I am on a tight budget and I have a pretty decent background in fitness so I just need to be pushed back into it. So what we agreed upon is 40 dollars a session. One session a week for three months then once a month after that until I reach the end of the year contract. We must have went over it three times. He shows the the online signature area and I couldn't see the top of the contract. Says I will be emailed that copy. I was not verbally told that I had a three day window to change my mind. I never got the email. turns out they input it in wrong. So by the time I noticed that he put my down for one session a week ALL YEAR I was livid. He( Keith) new dam well that was not what I wanted. So now I am stuck in this contract and I am working a good 60 hours a week to just stay afloat and I cannot afford the 345 dollars to buy myself out because it will equal almost 600 before I pay off the month I am "using" . I haven't been in there for months because I did not want to use it while disputing it. They will not budge on the cancellation fee even after explaining my story. DO NOT SIGN UP WITH REDWOOD. I had a co-worker tell me they were way overcharging her card and had all kinds of problems. I would like to add that I really liked one of the trainers James, he is always very nice and helpful.

Fantastic experience: Jaiden has been an amazing trainer. She keeps me going when I don’t think I can do it! Seeing results in 3 months is due to her support and persistence.

Fantastic experience: I've been to Planet Fitness off and on for years and never really stuck to it. Then I started here at the Zoo and I actually look forward to coming to the gym! Love all the different equipment and the convient vending machine with pre-work out and protein shakes. I also met with Redwood Personal Training, specifically Marc and had an awesome time. He was so meticulous with every detail of the plan and correcting my form, but was super encouraging and didn't make me feel like an idiot. I can't wait to continue my training with him!

Fantastic experience: Clean facility, lots of room for social distancing, plenty of equipment, and there's always someone there to cheer you on. Been working with Mark and Brittany from Redwood Personal Training and it has been great. There's no judgement at all, only a drive to find a better version of yourself. Would highly recommend to someone looking for something more than just a gym.

Fantastic experience: I met with trainers Marc and Nivene today. They understood and paid attention to my needs. They are a great asset to the club. Thanks so much.

Fantastic experience: I've been a member of The Zoo for a little under a month and I love the atmosphere and the equipment they have. The staff is all welcoming and friendly. Today I had the pleasant of training with Marc. He really brought to light some reasons on why I wasn't making the best progress all while still uplifting me as an individual. He made me feel valued as a member and person. I look forward to meeting my goals with the new and approved workout plan (adjusted to fit my needs), and professional guidance by Marc.

Fantastic experience: Very clean place. Lots of space and machines. The Redwood team is great. I sat down with Marc a few days ago and he is very knowledgeable. He took the time and figured out my goals and what I wanted out of personal training. Good solid hour of chatting and going over what I wanted. Most other places do not go into as much detail. I would highly recommend them.

Fantastic experience: Great gym, lot of space, good variety of equipment and machines

Fantastic experience: Positive: Communication , Professionalism , Quality Been coming to the zoo for over 3 years now and it is by far the best gym I have ever had a membership at. The staff is friendly and welcoming. The place is spotless, they are constantly cleaning and making sure everything is in top shop.

Fantastic experience: Positive: Communication , Professionalism , Quality It is the best gym around!! The club is so clean and there is so much equipment. Nicole signed me up and she was so professional and helpful!

Fantastic experience: Positive: Communication , Professionalism , Quality This place is amazing. If you’re committed to working then I highly recommend The Zoo.

Fantastic experience: Positive: Professionalism , Quality Love this gym! Great environment, always clean and equipment is in perfect shape.

Fantastic experience: The wait for it to open was long, but well worth it. Clean, open 24 hours (great for someone who works nights) and an assortment of different cardio machines and weights. Edit 09/12/2021: I still stand by my 5 star review. Not sure what the other guy's talking about with the "treat you like a paycheck." I've always felt well treated by staff and management, since day 1.

Fantastic experience: Nice clean gym. Inexpensive if you wait for the right discount. Has plenty of variety of types of equipment.

Fantastic experience: The staff is friendly and always there to help if you have any questions. The gym/locker rooms are clean and they are taking precautions with covid seriously so no member feels unsafe. They offer several different classes which are challenging but always modified to your level. They have all new equipment and staying on top of their game. I’ve been to several gyms in the concord area but the Zoo blows them away

Fantastic experience: Very happy I joined this health club!! Never a problem getting a machine but I DO WISH THEY HAD MORE CLASSES!!

Fantastic experience: The Concord Zoo is one of the largest, cleanest facilities I've been to. I recently started working with a personal trainer named James who is fantastic. It was obvious from day one that he genuinely cares about his clients. He took the time to understand my goals, workout preferences and motivators before putting together a plan. He helped me create a nutrition plan that works for me. He takes the time to craft workouts that challenge me and help me get better. It is apparent he has the knowledge I need in a personal trainer to be successful. Thanks for all you do James!

Fantastic experience: The the zoo is an amazing g place and I wouldn't trade it for everything this place is the whole world to me and more I spend so much time here its like my second home the staff greet me everyday with a smile and all know my name and I had a issue with my training membership and they took care of me better than I could of ever asked for thank you so much for everything this place does and is to me and I hope everyone that reads this is inspired to join because this placed truly changed my life and it will change yours

Fantastic experience: Phenomenal gym with even better staff. It's the best part of my day every single day! If you haven't tried this gym yet, then let's go!!!

Fantastic experience: Great place to train! Excellent variety of equipment. Spin classes great too.

Fantastic experience: Positive: Communication , Professionalism , Quality Probably the best gym in NH, along with the best one out of the zoo franchise. The staff, especially Nicole and Scott, are always here to welcome you. Definitely worth a day pass if you want to give it a try!

Fantastic experience: Positive: Communication , Professionalism , Quality This is an excellent facility and one of the best gyms in NH.

Fantastic experience: Brand new equipment, loads of space, great people, fitness lives and breathes inside these walls best gym in New Hampshire

Fantastic experience: From the second you walk in the gym you feel welcome and at home. The staff is very friendly and always cleaning the equipment. The owner is always around chatting with different members and getting suggestions on what new equipment should be bought for the club. During covid I was charged a few months when the club was closed, after they re opened I talked with the managers and they 100% refunded the money to my account. This is the best gym around and looks like it will be for a long time with all the new equipment that’s added all the time. Perfect gym for all lifters from being newbies to seasoned lifters, everyone feels welcome.

Fantastic experience: Positive: Communication , Professionalism , Quality Staff are always very friendly, courteous, and professional. The gym is kept neat and clean; and they have plenty of disinfectant products to be able to wipe down equipment. I 100% recommend anyone to sign up for a membership here. You won’t regret it.

Fantastic experience: Great gym.I have persuaded a couple of friends to join. So much better than Planet Fatness.

Fantastic experience: This gym has the best equipment I've seen so far

Fantastic experience: This is one of the best gyms in town. There is so much that is included in the monthly fee. I personally love the class selection and the instructors!

Fantastic experience: Always a great time. Staff is very friendly and attentive. Facility is always clean! Two thumbs up!!!!

Fantastic experience: I became a member when the Manchester location first opened up. When it was only on the second floor of the DMV plaza. It has advanced in so many ways since then. I go to the Manchester location a lot more than Concord due to it being about a mile from my home. But, I have been here a couple times. Last time I was about to talk with Julian. Julian, Auri, and most of the other people are good people. I paid in full or was working there so I did not have to pay month to month. I love how they have strongman equipment here! Now for the flaws, the prices for pre-workout is crazy, lol!

Fantastic experience: An amazing gym for people who actually want to work out! If you want to buy a membership just to never use it I suppose there are cheaper gyms...

Fantastic experience: Always exceptionally clean gym with a massive amount of equipment. You can do anything from yoga to powerlifting here. You literally can't beat the value anywhere in the area. Go here. Sign up for classes and personal training.

Fantastic experience: Nice enough people. Call them if you need info, though, the only reply you'll get emailing them from their site is automated marketing emails. Manager Nicole is the most helpful person here. I'm visiting from Florida (I have a Zoo membership down there) and this place is like 10 times larger and a good deal more modern.

Fantastic experience: Awesome gym - top notch equipment and work out areas. I’m glad a local business made the referral to the Zoo. Scott and Nicole were helpful, professional, and definitely knowledgeable so joining the Zoo was an easy choice.

Fantastic experience: This new Zoo location is just.. amazing. It’s huge and has everything you could want. I just wish it was closer and/or they would renovate Manchester to be like this!

Fantastic experience: This gym is amazing. They have everything; crossfit equipment, strongman equipment, every piece of gym equipment you can think of. It's so big in open you don't feel crowded even if it's busy. I've been to a lot of gyms and this is by far the best around. And it's keycard true 24hr.