WOW! Work Out World of Brockton

Negative experience: I signed up less than a month ago and already want to cancel. The quality of the gym is poor, parking lot without proper lighting and feels unsafe leaving at night. They've canceled the group classes and did not communicate that with members. So I find out after driving 30 min and getting a babysitter. I want to cancel and somehow they're trying to charge me over $125 in fees?! Which makes no sense. Do not sign up for this gym, you will regret it.

Negative experience: Do not sign up to this gym! I repeat do not sign up to this gym. Which was a solid gym is now a joke. There is absolutely no upkeep in this gym. Machines go down and take several months to repair. The audacity they have to charge $34 a month for the minimum. You’re better off taking you money elsewhere. Other gyms offer way more for less. In the end they make canceling your membership an inconvenience to try and nickel and dime you. They basically charge you $60+ a month charge to cancel. The whole WOW business runs unethical, save yourself the headache and choose a different gym.

Positive experience: Been a member since day 1. Getting a bit pissed at the fact that several of the machines are missing necessary parts, either malfunctioning or out of order altogether. It used to be so well maintained with workers and machine maintenance, but not anymore. Planet Fitness getting more attractive to me.

Negative experience: Prices keep going up and equipment,once it brakes ,you'll never use it again because I haven't seen anything fix yet,there's stuff that been out for over 5 months

Negative experience: This is the worst place ever to workout It's easy to get a membership to get in but to cancel is a nightmare Really takes you 2 mouth for a cancelation and you still have to pay $50 fees And you need to send a lot email just for cancelation The place is trash and the price is keeping going up. Definitely do not recommend this place

Fantastic experience: Love going to Jestin's zumba class here ❤️ a lovely sweat

Fantastic experience: Ótima academia

Negative experience: I’ve been here for quite a long time.it used to be 10$ a month with decent equipment.now they charge 27-30$ and a bunch of the machines are out of order.i’ll give them a month to fix this.if not,am out of here

Negative experience: Worst place I wanted to get a membership but because my son is only 11 they said no my son wants to work out be in shape he's trying to make good choices in life but instead work out world wants to be mean to teenagers nice world we live in

Negative experience: The Brockton WoW is extremely dirty, that is unacceptable.

Positive experience: There are a couple of times when I would arrive on the wknd and the place isn’t even open on time. The staff is great, don’t get me wrong but the place needs to stop opening on CP time, even in Brockton.

Negative experience: The mirror in the women's weight room has been cracked and duct taped for about two years now, show's how much you respect your members. The metal weights are wobbly and rusted in the women's. Please update with a new weights. There are only three stair steppers and two were broken for about a week last month. The bathrooms are disgusting sometimes, but I blame that on fellow members. If people miss payments you are quick to call.

Negative experience: I just don’t like the how people can feel entitled and hog all the weights that’s why I changed to planet fitness no one hogs the weights and I feel no one judges overweight people

Negative experience: I go when it opens place is a mess weights all over the place

Positive experience: Needs upgrades but ok.

Fantastic experience: I go to this Gym 4 days a week. You get what you pay for $10.00 a month. I like this Gym since I have lost 40 Pounds going.

Fantastic experience: Great for only $10 buck. drink cost 10 or more nowadays....health is wealth

Fantastic experience: It was great. It has been a long time, I haven't been to the gym.

Negative experience: These people are thieves. Made my son sign up for a trainer made him sign a contract. The trainer never showed up for classes 3 times. We asked for the trainer and they said he quit. Then my son didn’t want a trainer based on the bad experience he had. They made him paid $120 for the classes he didn’t take plus a cancellation fee of $299. Don’t fall for these thieves. Work out sure but don’t sign up for the unprofessional trainers they have. I’m really mad we have to pay this when services where never offered. Beware.

Fantastic experience: Great and affordable.

Positive experience: I think you guys need to start enforcing your rules especially with Plant Fitness moving right down the road. Starting to get tired of going to use a bench and there's a pool of sweat because the person before didn't wipe it down. Searching the entire gym for a set of dumbbells because everyone just leaves them all over the gym. And spending half my time there taking weights off of machines and bars because no one re-racks their weights. Today someone literly filled a barbell with 10 pound weights and just left it. Who the hell wants to take off 20 10 pound weights that someone just leaves on a bar?

Negative experience: No room to work out always dirty and nothing is available when you need it

Negative experience: if you go here ONLY GO TO WORK OUT WORLD DO NOT GO TO REDWOOD TRAINING TABLE they are a scam and they will take your money they took $400+ from me and still have yet to RECIEVE my money TERRIBLE!

Negative experience: Once again, no one here at wow to open on time. 5am open time, and it's 6:07 and still not open.

Positive experience: Been a member for over 16 years. Feel like home for me.

Fantastic experience: Tina has the best cardio and kicking class I ever took. Makes me want to get up in the morning and feel re energized after ️‍♀️.

Fantastic experience: Great place to workout and achieve your goals. Pat is one of the best trainer around there! 100% would recommend!

Fantastic experience: Nice gym, clean ,staff was nice !!

Fantastic experience: Pat was a great trainer and the gym is very well kept and clean

Fantastic experience: Pat took me through a killer workout

Fantastic experience: I have been a member of WOW for 2 years and I’ve never had any issues. Mike is very professional and enthusiastic about helping me reach my fitness goals. He explained really well what I had to do to get started and stay on track. Overall the facility is well equipped. I only wish gym goers would clean up after themselves sometimes. I hope I won’t have to come back here to change this review

Fantastic experience: Pat was a great trainer ! This was my first time meeting with a trainer and he explained so much to me. Very to workout with it especially be a newbie

Fantastic experience: PaTat

Fantastic experience: Great Place to Work Out

Negative experience: Payment horrible fees out of nowhere

Positive experience: No comments

Fantastic experience: Pat is a good trainer ,he's very professional .

Fantastic experience: Pat is really a great trainer and will get you where you need to be in health

Fantastic experience: Great place to workout and achieve your goals. Pat is one of the best trainer around there! 100% would recommend!

Fantastic experience: PaTat

Fantastic experience: Shout out to Pat! He is super professional and was super motivating during our session.

Fantastic experience: I’m excited to start training wit Sam y’all are the best

Fantastic experience: It is a gym gym with no gimmicks, bells or whistles! Great Bang for the Buck! Tirek Walkes the Manager is easily approachable with all customer issues and quickly resolves the situation professionally and equitably! Extremely fair tio College Student/Athletes home for Breaks and their access to the gym! He is a great tribute to the WOW- Brockton Administration and Ownership.

Fantastic experience: Great workout and trainers to help !

Fantastic experience: BEST GYM EVER

Negative experience: No mask compliance No gym etiquette People jump onto your machine still soaked with your sweat Free weights litter the floor. Never on racks Patron belongings all over machines no one is using Treadmills are covered in salt stains from previous persons sweat. 7 different occasions no toilet paper in bathrooms Went in to cancel they denied my cancel and told me to leave and do it online.

Negative experience: WOW used COVID as an opportunity to take my money - charged me twice for a monthly membership in less than 3wks without even warning me they were going to start the payments again. This, after I had to be the one to reach out and freeze my membership when they emailed members saying that the club would be closed but still charged me for that month. I let them keep the money the first 2 times because times are tough but this is unacceptable. I told them I would warn everyone about their lack of professionalism, so here it is.

Positive experience: Decent gym,plenty of machines. Sadly dumb bells go up to only 90lbs.

Positive experience: First day staff was very friendly i will return.

Fantastic experience: Great gym open 24/7 it's clean and has everything you need including classes and training. Membership start at only $10.00 monthly.

Fantastic experience: Open 24 hours a day and clean

Fantastic experience: Very nice gym . The staff is excellent and very knowledgeable.

Fantastic experience: Jonny is a great employee. He really made me feel comfortable & helped me with all the questions I had.

Fantastic experience: Great gym. Manage is very friendly and knowledgeable. Employee are just as great. Very helpful and listened to all my questions and answered them all. I’m new here and will be a regular. Thanks for all the help!

Fantastic experience: Very good

Fantastic experience: Great

Negative experience: Terrible place, staff very argumentative and rude

Negative experience: Gym is okay, but it is a hassle to cancel your membership. They say “you can cancel at any time” but it not that simple at all. Don’t be fooled!

Positive experience: Nice facility but lazy staff that fail to enforce any of the posted club rules.

Positive experience: Great place to workout. I've been visiting regularly for a couple of years. They have cage in the middle of the gym for classes. Which I don't agree with. Just another way to segregate people.

Negative experience: Extensive water damage. Ceiling has mold. Women's room has very old equipment . And for some reason women can't pick up after themselves. Pro's is that it does have a women's only area and you don't have to wait for machines and it also has classes.

Fantastic experience: Been a member for years now, never had an issue. Lots of equipment so even when it’s busy you have options. Staff is great, women’s room is always on point and the locker rooms are clean. Zumba classes are intense, love how everyone is going at their own pace and you don’t feel like anyone is judging you for modifying the routine to fit your needs. Parking is kinda difficult during peak hours but I think that just reflects the greatness & affordability of the gym

Fantastic experience: I like the staff here, they are very friendly and costumer service is great. The staff really keep u accountable of yr goals and make you believe that u are on the right track!!! Affordable price - no one can not beat!

Fantastic experience: 24 hour facility. Clean and well run.

Fantastic experience: Love my late night workouts here

Fantastic experience: For work out the best.

Fantastic experience: J'aime la salle d sport

Fantastic experience: Go late nights to avoid everyone and their momma.

Fantastic experience: Good

Fantastic experience: Very clean, and friend8

Fantastic experience: Love the classes

Positive experience: Typical workout place. Needs upgrade interior. Had car broken into in parking lot.

Positive experience: Really big place, recently renovation , all kind of workout available open 24h

Positive experience: Good place to workout. Lots of classes. Open 24/7

Positive experience: I dont only go there for my workout routine but for the great feeling of peace I find all the materials I need. Good staff to help great place to relax while exercising

Fantastic experience: Go late nights to avoid everyone and their momma.

Positive experience: I had a guest and no one was at the front desk to check her in. But we had a great workout and met new partners to exercise with.

Positive experience: Just ok. Heat off in women's area 3 weeks big turn off for new member

Positive experience: Too loud

Positive experience: Great price great customer service. I love the Zumba classes but wish they had more yoga classes

Positive experience: Nice facility. Convenient hours and location. Needs more parking.

Positive experience: Good condition

Positive experience: 24 - 7, can't beat that

Negative experience: smells like body odor and pot! staff is nice and friendly.

Positive experience: I like it. for $10/month u get enough equipments to get a good workout in. However keep in mind that it does not have a basketball court, a pool or sauna.

Fantastic experience: Large airy clean a well organized gym, robust inventory of equipment, large and well equiped men's locker room, great parking, ample cold bottled water and vending machine, friendly multi-cultural hardcore athletic environment, and most of all a friendly staff well managed by a strong and friendly manager... this place is NOT for the weak or silly troublemakers...serious place to shed pounds and pack serious muscle...within the last two years I have achieved a harmonious fitness level; whereas I have lost 37 pounds transforming to a solid 162 pounds of muscle with OPTIMUM fitness level for my age (60)...went from size 42 inch waist to size 33...from 10 pull ups for one set to 60 pull ups for one set...great physical symmetry...managed my existing health conditions with combo HIIT techniques...and achieved superior strength...all for $ 10 USD month...just mind your own business and work out...

Fantastic experience: Just started, updated equipment and a nice friendly environment.

Fantastic experience: Cheap price and has everything you need

Fantastic experience: I intermittently travel to both Wow Randolph and Brockton from MIlton. Classes are amazing here. (Jenn needs to do more classes. Her “Ko Kick Lights Out” on Saturdays is out of this world - crazy amounts of calories burned, intense but doable) I’m on the larger side and working on getting my body back. I’m super comfortable at the gyms. The mbrs are nice and so is staff. There are excellent instructors and workouts here - the biggest thing is that I can do the workouts ... the instructors realize when to modify the moves ( level 1,2,3) to keep everyone involved and moving. The babysitting services are a plus- the girls are friendly and do well with the kids my son gets time to run around, socialize and do his thing while I’m doing mine !

Fantastic experience: I love the classes, I love the instructors ,I love some of the late hours that they have for classes. The only issue is I live in Boston so I have to go out all the way into Brockton for the classes at times I don't mind but traffic

Fantastic experience: Nice gym

Fantastic experience: Good

Fantastic experience: Good place to recover your body fitness

Positive experience: It's a good gym but they need to new equipment like the leg press machine they need one more Hack squat machine

Negative experience: It's almost winter time but they insist on keeping the temperature in the gym below 60 degrees. Turn the heat on!

Fantastic experience: Nice gym

Positive experience: It was very clean lots of machines no wait time and the staff were very friendly

Negative experience: Yes but need equipment there

Positive experience: The place is alright, what you would see at your average gym.

Negative experience: I joined this establishment over a year ago. I canceled my membership in May of 2017.I went to the Brockton WOW and upon requesting my membership was given a form with instructions on how to cancel. I called the telephone number on the form and was told to fax this form to them. I faxed this form to them the same day from my office fax, to make certain the fax went through. Work out world continues to withdraw the membership fee from my account. Unfortunately I am unable to find this form to confirm the fax number. The manager Janice who I spoke with was not very understanding and proceeded to tell me that I never canceled my membership. I would like to express my extreme dissatisfaction with the customer service I received. The problem remains to be unresolved and I have no other choice but to place a stop payment with my bank for which I will be charged to do. WOW is a scam and I will not recommend anyone to join this establishment.