Edward Jones YMCA

Fantastic experience: Having the seperate room with weights and treadmills really cuts down on the high traffic in the gym! Feels a lot more open.

Fantastic experience: Beautiful facility with state of the art equipment. Out of town visit for me and everyone was so nice! Special shout out to Melanie for letting me join her spin class late! Thank you!

Negative experience: Try to cancel my membership back in June 2025. Had to go online and fill out paperwork. Thought it was canceled and find out.I'm still getting charged every month!! Plus there are some multiple fees ??!Spoke to them multiple times prior and no one cancel over the phone.Cancel your membership! They want to take your money but don't want to let go of it monthly!!!!! I contacted the credit card company and i'm disputing the charges!! Fix the process!!!!!!! I'm also filing a complaint with the better business bureau!!

Negative experience: Hot tub smells like mildew

Negative experience: As a working mom, I was extremely disappointed by the treatment I received at the Edward Jones YMCA. I was denied entry simply because I had my children with me — despite the fact that the facility’s own Kids Zone is frequently at capacity. It’s frustrating and disheartening that there’s such little flexibility or support for parents, especially when the Y promotes itself as a family-friendly community center. Beyond this experience, the facility itself leaves much to be desired. The equipment is noticeably outdated and not well maintained, and the cleanliness of the locker rooms and pool area and workout areas is below standard. The front desk staff can be unpleasant to deal with as the way they refused me to get in with my kids was shouting and people behind me could heard. For the membership fees they charge, I expected far better service, upkeep, and a more welcoming atmosphere for families. Sadly, this experience has made it clear that this location is not considerate of the needs of working parents. I hope the leadership seriously reevaluates how they support families — especially moms who are simply trying to prioritize their health.

Negative experience: Swimming lessons for kids is a joke wouldn’t recommend

Negative experience: They are extremely disrespectful my daughter was swimming and there was some campers and the didn't help her cs "they weren't a camper" like bro..

Negative experience: Every number listed doesn’t work….. so you have to drive all the way there just to be told no….. sucks ….. I pay a membership fee and they can’t even list a proper number . Scam

Fantastic experience: Does these location has swimming pool

Fantastic experience: Fun vibe and friendly front desk people. This is an extra clean workout space!

Negative experience: Child care quality need to be improved and behave with kids kind required lot improvement and quality stuff to handle kids .

Negative experience: Pay a monthly fee to not be able to use the basketball courts during weekday nights and weekend days. Kinda defeats the purpose of having a membership, if you have a 9-5.

Fantastic experience: Very impressive renovations! Love everything that was done to upgrade and utilize the space! 10/10 gym!

Positive experience: Everything except the pool and the locker rooms are great The pool is just a little dirty and outdated

Negative experience: They make it easy to join remotely but very hard to cancel in person and trick you with extended fees. Basketball facilities are poor and schedule doesn’t reflect availability. Staff is rude and refuses to fix issues that arise. Onsite supervisor Kaylie is the worst. I don’t even know what she is doing there if she can’t solve any problems. All she does is hand out business cards of her bosses who are not on site and gives attitude to members.

Positive experience: I was excited to take my grandchildren here to swim. I had contacted the Y the day before and was assured that the children's pool was open. When we arrived today I was told that that part of the pool was closed but to ask the guard if useable. When we entered the pool on the lap lane side we started there but the guard said he preferred if we would go to the children's area. The water was available but not any of the equipment which defeated the purpose of going and what I had specifically asked about earlier. I understand that there was just one guard and it may be difficult to watch the whole pool but that is why I called ahead. The most unsatisfactory part of the swim experience was the male guard. It felt like we were an imposition to him. I was there in the pool with my grandchild and no other children. There were about 6 other patrons in the lap lanes. The guard did not allow the 2 boys to touch each other. They were just holding on two each other playing around and I was right there correcting if necessary. Toward the end of the time my grandson just sat on the end of the non functioning slide. He was told to get off. This experience was not very pleasant and my grandchild felt that it and didn't understand what was going on. We were there about an hour and left. I realize this was a type of change in the routine of the day but it was not a warm welcoming experience except from the front desk. I swim daily at a Y closer to me so I know there are routines and rules but I was not impressed with the experience.

Fantastic experience: Kaylee gave me a tour of the facility, She did a great job in showing me the many amenities they have and asking questions about what activities would interest me the most. She was super friendly and helpful and ultimately convinced me to get a membership! So far i’ve attended 2 group exercise classes and everyone is super sweet. Would recommend to all my neighbors.

Fantastic experience: This location is, in my opinion, the best YMCA in the Greater St. Louis Area! Staff are friendly, the building is clean, and their selection of fitness equipment is top notch. Further, natural light shines through the large windows that surround the entire building, creating a bright and airy atmosphere.

Positive experience: Maria, at the front desk, is wonderful. Equipment is all that I need it to be, but too many don't clean up after themselves. Hand sanitation machines have mostly disappeared, and the rest have no sanitation fluid in them--despite my numerous requests to change that situation.

Negative experience: There are cockroaches in the pool area. Disgusting. When I told the staff there were bugs they did not seem interested in fixing the situation.

Positive experience: I have been playing there for a couple years and in all my years I never been cheated out of a game. Jeremy the head of sports told my team that we had to play even though the coach is cheating.The referee was cheating and we told her she does know how to do her job . At the end we lost and coach end up playing his own team he had to different team and that not allowed so he make his bad kids play the “good kids”.

Positive experience: Whew, the girl on the phone was so polite, the people at the front desk was very polite. The manager seemed polite but was very condescending. I let her know she needs to train all of her staff on the same thing because the person on the phone told me one thing and the front desk attendant said another. She didn’t apologize for the inconvenience she pretty much gave the attitude “well this is what it is”. I get that but yall just inconvenienced me show some grace, accountability and apologize for the miscommunication on yall part.

Positive experience: Hard to use the website. Who are teachers.

Fantastic experience: Maria made joining fun and a happy welcome! Thank you Maria!!!!

Fantastic experience: Valerie is great. Always love her classes and her explanation of what muscles we are working.

Fantastic experience: Missing a family experience? Then join the Edward Jones YMCA. Everyone is family there. I love the classes and the staff and all the people there. Makes me feel so good about myself!

Fantastic experience: My client enjoys walking at the YMCA every day. Staff is very friendly and helpful to my client.

Negative experience: This is literally the worst place i’ve ever tried to work out at. Summer camps take up every single thing here. I was just told I can’t use the basketball court until 8 because of the little kids at the summer camp. The pool was all occupied too. I challenge the owner of the Edward Jones ymca to a half court pick up game first to 7, we’re playing 1’s and 2’s. If and when I take your ankles on your own court I want to personally have the honor to make all those kids sit on the bleachers and wait for their turn like you’ve been making me do.

Fantastic experience: Great place to so aquasize

Fantastic experience: Great facility and community. We recently moved away, didn't expect among the things we miss most from STL was the community we developed around youth sports at Edward Jones YMCA.

Positive experience: Closed most all of rooms above for renovation, except one. Downstairs is working normally.

Fantastic experience: It's the YMCA everything about it is great.

Positive experience: I like working out here. The equipment is nice, modern enough, the facility is clean, lap lane availability is good in the pool, and the price is hard to beat when comparing to the J and Lifetime. I will say: I wish the fitness rooms were monitored better. Too often there are kids under 10 using equipment, taking up space, wandering around the cardio and weight rooms when they should not be in there. I also want to know if towel service will ever return. It’s crazy to me that the main restrictions on gyms were lifted almost two years ago and towel service has not restarted yet.

Fantastic experience: All of the Instructors are really good. To hard to pick a favorite.

Fantastic experience: The instructors are great and I feel so much better when I have worked out

Fantastic experience: The Edward Jones YMCA exceeds by far any expectations one could have! The staff is efficient and helpful towards any matter. Everything is kept very neat, clean and tidy!

Positive experience: Very unpredictable doing the summer months. I have problems getting out of the pool sometimes because you guys only have one reel on the left side to get out of the pool how about one on the right side as well thank you an advance.

Negative experience: This place is a joke first off the employees are very rude and then he’ll nearest wanna swing on people as if you’re not like supposed to swing back on them I don’t know how to speak in reference to what the rules and regulations is from the beginning when you take out a membership with them this is one of the worst place I ever had a membership with never ever have a membership with them again

Fantastic experience: Ok, full disclosure, i work here, but i am also a member, and have been to many YMCA's in this area, as well as both coasts of the country. I really enjoy this particular YMCA for the diversity on all levels and abilities for both members and staff. Maria is the consumate greeter in the morning, checking you in, learning your name, and making everyone feel welcome. Martin is the personable and responsive health and wellness director, assisting everyone with all things group exercise. Stephanie is the go to personal trainer, and there are many other great staff and members. It feels like an extended family here. Sign up up to 48 hour before a group class. We are back to normal amounts of participants for group classes. Masks are optional. Join for workouts, classes, and more, but stay for the great, friendly members and staff!

Negative experience: My family went to the pool of this location in vain two times in a row. First time, they didn't let my kids in because it was during the week days. There was no such information on the website. They should put that information on their website, I believe, especially in this summer break. Second time, they said there is no life guard on duty and we couldn't go into the pool. Before departure, I called them over the phone and they said I could come with my kids. But I had to drive back home again...

Positive experience: This pool is NOT FAMILY FRIENDLY. It discriminates against members children. During summer weekday the pool was closed from 12 to 2pm for their day care use. Why? My grand daughter and I just wanted to lap swimming. Told... children can swim on Saturday and Sunday. We pay 12 months out of the year. The day care camp kids are using for summer. Second time we were turned away from the pool for restriction. You should post so we can be aware of this ahead of time and plan our day accordingly. Post on paper because I am not putting your app. on my phone. Your door sign says open to All. Not true.You are bias against children. Tried to speak to the pool manager but no response. The OFallon Pool is very family friendly. It does not discriminate. Ed Jones Y certainly does and needs to take corrective action now.

Fantastic experience: My Name is Shyam vyas. Today I went up to the YMCA to get my membership and the front desk lady Mika she did a great job. I been through Lots of YMCA. I did not see that type sweet lady. She is so sweet. she’s so honest .and she doing her job very good. she is the gret Employee . Thank you so much so much mika to make me comfortable to come at the gym

Fantastic experience: Love the aquatic classes! It's been a great way for me to exercise safely without worrying about gravity or pain. The pools are really well maintained. Wish there was a little more air circulation for the pool chemical smell. The classes have me coming back!

Negative experience: Never sign up for membership here. It’s a complete paid and switch. Signed up for a $12 promo and then they started charging me 78 without notice. Try to get some form of money back and Martin, The membership manager was completely rude and had no people skills.i don’t mind supporting the Y, but Not this ymca. I felt like I just got rubbed out of $210.

Fantastic experience: I love my Y! Whether it's for early morning swims with a great view to keep my sanity or the youth sports offerings for my boys, I love being a part of the YMCA community. I could not recommend it enough.

Fantastic experience: The gym is clean, the people are great and the equipment works.

Fantastic experience: The instructors are friendly and teach professional workout routines.They know their stuff!

Fantastic experience: Since day 1 I have felt at home at the EJ YMCA. Maria at the front desk is a big part of why. She greets me by name and makes me feel welcome. Mary Johnston

Fantastic experience: The employees, including my personal trainer, Chris Horn, are all outstanding. They are professional, knowledgeable, friendly, say hello as I enter and exit. The building is always clean.

Fantastic experience: I joined recently and I am loving it. The hot tub, sauna and steam bath are on my top list after doing some miles on the treadmill. To climax it all you take a dip in the heated swimming pool which is just heavenly. I will take advantage of it especially during this winter season. They also have a kids watch just in case you want to bring your kids along

Negative experience: Too expensive and the gym is not that great for the price. Many gyms that have newer and cleaner equipments are less than half the price of this place.

Negative experience: I used to think that this place was equally nice to all races, until an incident occurred with my car being hit on their lot while I was inside working out and had to deal with them directly. I have a change of heart. Now I realize that they are rude and have bad customer skills Mitchell who said he a supervisor also rude . Said he does care about anything long as I pay July dues.!! Long story short I rather go to a place that at least care enough to monitor the parking lots. They had no concern about my car being damaged until I made the statement that I felt the way they were acting was racially motivated and that if I was white they would have handled it differently.

Negative experience: Extremely rude front desk woman, experience was terrible.

Fantastic experience: Lots of exercise equipment for you to use.

Fantastic experience: Safety

Fantastic experience: Always helpful and a joy to see everyday!

Negative experience: During a time I wasn't making it there regularly, my credit card on file was compromised. Edward Jones Family YMCA charged me $25, twice, for a credit card that was no longer valid, refusing to remove charges. So, not only was my credit card number stolen, but Edward Jones Family YMCA added to the problem, and refused to remove the charges. I called to resolve the issue, after reviewing my credit card statement. If they had contacted me before charging it twice, I could have given them updated payment information. Instead, I'll never pay them the charges, or return. I suggest you do the same. $50 for every person that has ever had their credit card information compromised has to add up nicely for them.

Fantastic experience: I love going to Edward Jones YMCA. The equipment maintained & very nice. Classes are free.

Fantastic experience: Great atmosphere. Due to Covid19 less machines but still able to get a good workout.

Negative experience: This rating is for worst customer service. I browsed about Zumba classes in my home and called them around 12:40 p.m today and was given proper information. Later on when we went onsite around 2:00 p.m the other lady at the front desk gave us all the incorrect information about classes, payment ( we did cross check and corrected her as well) and infact we didn't feel like receiving from her at all. I came back to my home checked online and realized that the payment she told was totally incorrect.

Fantastic experience: Great facility, staff is very friendly and helpful.

Fantastic experience: Great environment great staff a very family-friendly environment

Fantastic experience: Great gym, nice employees, the flagship of thr st louis region

Negative experience: Horrible been sick for two weeks been a member for months the associate lyn at the desk Indicated that they donated my belongings there is no sign that saids you have to pay for individual locks nobody talk to me about it or it isn’t in my YMCA agreement completely disrespectful/ no notice no professionalism as well good place to work out bad communication skills and regulations . I’m canceling and do not recommended this YMCA thank you

Fantastic experience: My family loves the community at the Edward Jones Y!

Negative experience: The people are very nice there. However there is always something broken in the pool area and it usually stays broken for a while. The hot tub was down for weeks when it broke. Now the dry sauna has been down for a week.

Fantastic experience: The staff is great! I run into a lot of my neighbors there....... everyone is so friendly!

Positive experience: The staff is friendly and equipment is great. I don't like that there are 2 separate weight rooms. I have to go to separate rooms for different workouts. Any programs like soccer and football that are not at the Edward Jones facility seem like borrowed fields with no bathrooms or concessions.

Fantastic experience: Silver Sneakers member

Positive experience: The Edward Jones YMCA has always been a great place for my family. Recently my family haven't been able to participate due to economic situations, but we would like to come back one day.

Fantastic experience: My husband and I have been working out at the Y for almost 12 years and still enjoy it. They have made upgrades to the weight room the past couple years and the community there is always welcoming!

Fantastic experience: Friendly and great classes available

Fantastic experience: Friendly staff and had everything you need for weights and cardio. Great for families because of child care and the pool splash pad area! Used to be a part of Gold’s but the YMCA fits our family needs better.

Fantastic experience: Staff is always pleasant and helpful. Love the bright natural light in the foyer and the workout gym area. The people who use the gym are friendly and polite too when waiting for their turn at a particular equipment station. The pool is well maintained. Overall the Y in Maryland height is bright and clean and the people there are friendly. Love going there for my exercise needs. Miss the spinning classes with Valerie due to knee surgery but will resume as soon as I can. Hope Valerie is still there when I get back as she is an excellent spinning coach.

Positive experience: For sure 4/5 stars, this Y is the best Y I've visited across the USA. I am a travel nurse and have been a part of a few different Y's. This Y is never too busy to the point that you are unable to get your workout in. Everyone here, staff and members are kind, helpful and friendly. s/o to Maria at the check in, she just about knows everyone's name, prior to scanning your card in. GET THIS LADY A PAID VACAY!

Fantastic experience: We have had a family membership for over 5 years and love it! The people are friendly, the classes are varied and challenging and the equipment is top notch.

Fantastic experience: I have been a member at the Edward Jones Y for quite some time. The facility is great and the staff are equally good. Overall experience at the Y has been great for me so far. They have free programs for Yoga and other similar activities which are really great.

Positive experience: Nice place to workout.

Positive experience: Very clean. Nice people.

Fantastic experience: Great staff and superb facility. They can certainly work on their extended timings but overall a great YMCA.

Fantastic experience: Awesome place with great people.

Positive experience: The service from the front desk staff is always courteous and helpful. The lifeguards are also courteous and professional. The locker rooms are generally clean and well-stocked. I love bringing my sons to this YMCA and using the pool with them.

Fantastic experience: My son has been taking swim lessons for the last three years at various places within the St. Louis region. Our experience with the swim instructors at the Edward Jones Y's have been the best so far! He has learned valuable skills and I have enjoyed the small class sizes and flexible times offered for lessons. We will continue to sign up for swim lessons and can't wait to try out the other youth sports programs that the Y offers.

Fantastic experience: The YMCA is recreational establishment for ALL people. I participate in multiple exercise classes, swim, and partake in special events. My grandson takes Tae Kwon Do classes there weekly, swims, plays basketball, and LOVES it all. Most of all I'm impressed by the diversity of membership, and how there is a program for every need, and skill level. The staff is always friendly and receptive to new ideas. It has become my 2nd family/home, and I'm thankful to have the Edward Jones YMCA in my backyard. I'm active, fit, and socially involved in my community in large part because of the Y. I commend the YMCA for its leadership and exceeding my expectations. Try it out with a FREE pass today!

Positive experience: In Short: If you live in Maryland Heights, go to their community center instead. It's newer and far less expensive. I was a dedicated member here for almost 5 years. The staff is friendly and the machines are always clean. One of the attractions of this place over other gyms (despite its much higher membership fees) is the ping pong club. There was a table near the entrance that drew many people who played. Unfortunately, it was moved to the basement and became unplayable. Once this happened and the newly constructed Maryland Heights community center opened, there was no reason to keep coming here. But I leave on a positive note: the Y has lots of classes that are free with membership. If that's something you enjoy, then it can be a good fit still.

Fantastic experience: My family and I use EJ YMCA every week for the pool, which is kept in excellent condition with clean and well-maintained changing rooms and restrooms. Even if Edward Jones Y is not the closest branch to where I'm at in the city, I choose to swim there over other branches because of the superior pool and numerous lap lanes. I also like to take advantage of the variety of fitness classes included in the price of membership, especially family yoga, zumba, and water fitness classes. We love our EJ YMCA!

Fantastic experience: I just moved to St. Louis from Houston (where I was also a YMCA member). I thought I would try it again. For the monthly price, this gym has everything I need. Workout room, basketball court, and weightroom. Big gyms like planet fitness are a pain. I much rather prefer these friendlier neighborhood gyms like YMCA.

Fantastic experience: Great facility with good instructors with a variety of classes. I hate to miss a day!

Positive experience: Friendly staff, nice and clean facilities, plenty of individual options and class/group options. I am enjoying my membership very much.

Positive experience: Fun place, the track needs to be updated. It is sooo tiny, it is full of dips, that I do not think were intentional for such a small track.

Positive experience: Lovely staff and generally a great facility! My only recommendation would be to have a better variety (and better times) for classes. personally, I would love to see a daily yoga class starting anytime from open to 6am. What a nice way to start a day!

Fantastic experience: This is the nicest YMCA I have ever been in. Very well maintained and there is so much offered to the members.

Fantastic experience: I used to be a member at the Y. Me and my family love to work out at the Y all the time. But The membership fee is expensive but worth for someone who afford. Enjoy!!

Fantastic experience: I cannot say enough good things about the Edward Jones Family YMCA. I was a member of this gym during high school and just recently renewed it 8 months ago. After 10+ years exploring other gyms, it was tough to beat this one. From the hospitality of the staff to the excellent group classes to the wide range of fitness equipment (cardio, free weights, machines, etc.), the Edward Jones YMCA is top notch. Not to mention this all comes at a VERY affordable price! I've rambled enough, but summed up - You want to be a member here!

Positive experience: My family love the facility. My wife enjoys Zumba classes at Edward Jones YMCA.

Fantastic experience: I am using Y gym. I really like it. They have best equipments over there. They have indoor pool Steam bath and sauna bath. I’m glad that I live very close to this place. Kalhari Denawakage

Fantastic experience: Clean facility, nice equipment, super friendly staff, great group exercise classes. And my kids LOVE the pool! We’ve been a YMCA family for nearly 2 years

Fantastic experience: Edward Jones YMCA is very clean and new. I checked out most YMCAs in St. Louis, and Edward has the best swimming pool for kids/family. The staff is very welcoming and helpful. Highly recommended!

Fantastic experience: I haven't see such great Y in other area.I have got better health because of this YMCA and great trainer in the facility.Thank you EJ YMCA staff.I feel full of energy lost lot of ponds and improved health.This wouldn't have been possible without EJ YMCA.

Positive experience: Class are great. Staff is friendly. Workout area could be expanded.