California Fitness 24/7 - OAKLEY

Negative experience: Give you the run around to cancel membership, literally charges me a membership fee and won’t cancel me membership saying I have to pay $100 more on top of the $130 I paid to join that was supposed to be to cancel membership early

Negative experience: Given constant runarounds about membership price and fees. Gym is somewhat run down-- several letters on the sign don't even light up- has been this way for YEARS. Enjoy working out at CALIFO FI since thats what the sign says at night time! Came to sign up for a membership in November. Was pressured to sign up because "prices would increase at new years time." Was not offered the monthly membership price shown on the website, or even the price PRINTED ON THE WINDOWS OF THE BUILDING; ultimately the owner instead ended up charging me the "new price" that he tried to convince me I was getting ahead of by signing up before the new year. Also you still get charged for the final month of membership despite paying first and last month of membership at the time of signup. Then on top of everything else, cancelling membership is a chore. I went in to cancel and was told that I had to call the billing company myself or, send an email to the owner hoping that he handles it for me someday. Then on top of everything else, they asked me for 5 star review on google the day i came in to cancel my membership. Lol!!!

Negative experience: I joined their gym last summer and the owner required me to put my card on auto pay, and that I would be charged each month given I didn’t anticipate being in the area for more than a couple months which I ended up moving away a month later. I believe they kept charging my card unnecessarily even when I wasn’t living in the area. When I moved out of state, I opened a new bank account where they no longer had a valid card on file. I am now receiving calls from collection agencies where I owe $660. Not once did I receive a call from the gym asking if I would still like to keep my membership the following month to clarify me moving. I keep calling the gym to speak to the owner and they do not respond. This has negatively impacted my credit score! This is pure fraudulent. Please don’t go here!

Fantastic experience: It's a great 24 hour fitness gym, close to home, like 5 min away. Lots of different machines to work out on and other variety of things to do with the weights, balls, bicycles etc . Met some nice friends there too. My hubby and I work out for an hour Mon.,Wed. and Fridays too.

Fantastic experience: I’ve been at this gym for a couple weeks now and I’ve felt so welcomed throughout my workouts. The staff is so helpful when it comes to their members and have an answer to all your questions. They give you great advice and are there for you with your journey.

Fantastic experience: This gym is awesome amazing staff that will answer any questions & help you with anything the gym is private & has alot of equipment to choose from

Fantastic experience: I love this gym! I was looking for a smaller one in Oakley and it’s perfect. It’s never packed, machines are always available. Everyone who works/ goes here are super friendly and kind. Highly recommend

Fantastic experience: Great atmosphere and great staff.

Negative experience: WHAT A SCAM!!! DON’T GO!! PLEASE READ BEFORE YOU SIGN UP!! They take advantage of innocent people! They don’t let you cancel! Last year my father a 73 (a the time) yr old veteran, went to join the gym and paid upfront because he only wanted to join for 1 yr. He talked to the OWNER and they agreed it would only be for 18 MONTHS. My father is a trusting person so he didn’t realize to read the paperwork, but they agreed to the 18 MONTHS so my dad signed the paperwork thinking he was paying up front and not giving them a credit card so there would be no problem. HOWEVER! We then found out a few months in that my mother was dying of stage 4 cancer and my dad’s heart was bad and he couldn’t go anymore because the doctors told him to stop. My father talked again TO THE OWNER, and told the OWNER that his heart is bad and that he could no longer go can he have part of his money back and the owner said NO, EVEN THOUGH THERE IS A DISABILITY CLAUSE TO TERMINATE THE CONTRACT, THE OWNER SAID NO! MY DAD didn’t know that at the time so again he begged for his money and told the guy about his heart and said his wife was dying and his heart is bad please do something, and the guy said no. My dad told me about this recently because NOW he’s getting BILLS and LATE FEES from them so I reached out after reading the contract and found out the guy snuck in the contract about a continuation after the year was up and how you have to cancel and how there is a disability clause! So I emailed him 2 WEEKS AGO AND NO REPLY!!! WHAT A SCAM!!!!

Positive experience: Its got just enough to get a proper work out bit alot of the equipment ( Elyptical machines) is pretty worn and needs replacing.

Fantastic experience: Man this gym is awesome. The staff is great Sean Ken now I forgot the lady name but the whole staff is dope. They will help you reach your goals.

Negative experience: They are scammers. Beware. Look at all the other reviews. I have also tried to cancel and they will not process a cancellation. Kept charging me for 3 months until I finally changed bank cards. With proof of numerous attempts to cancel, they then sent me to collections. Absolute scammers.

Negative experience: I have been unable to cancel my membership even after moving to a whole different city. Constant ignoring calls and extremely poor customer service!! Lots of terms and conditions were swept under the rug and not disclosed with me. It's better to spend the extra $10 to go to 24hr fitness.

Negative experience: I have had trouble canceling my gym membership for the past 3 months. I am currently moving to a DIFFERENT area and have sent a picture of PROOF that I live there and that I have been sent electricity/water bills, yet they still have made up some sort of excuse, so I still have yet to cancel my membership. They keep charging me for my membership and are unwilling to cooperate with my plan. At this point, it is embarrassing as an owner of a buisness, have to resort to such methods to try to gain as much profit as possible. I would highly advise you go to a different gym that has better equipment and better staff than this place!! Absolutely disappointing. I will probably still have to pay for the membership even after I move hours away from here. I truly do regret signing up here.

Fantastic experience: Good gym and nice people!

Negative experience: Yup all the reviews are true. This place is a scam when it comes to canceling your membership.

Fantastic experience: I was there running a professional fishing tournament and Ruthy went above and beyond to make sure I had everything I needed to workout for the week. Amazing service!

Fantastic experience: Great folks, Ken & Ruthy,conveniently open 24/7, 365 days

Fantastic experience: A really nice little gym. It's small but they have all of the equipment you can think of and it's never too crowded so you don't have to worry about having to wait to use anything. Ruthie is always super friendly and helpful whenever you need anything.

Negative experience: If I could give 0 stars I would. The lady here is extremely rude and very unprofessional. Do not waste your money, I canceled my membership and they still keep charging KICK ROCKS

Fantastic experience: Parking, plenty. Cubbies spacious enough to hold your belongings. Drinks (water, sports, etc) available for sale. Husband & I have been members for almost a year now. Ruth signed us up. She's so friendly, & helpful. Biggest perk about this gym are the hours, 24hours access with our key card & its affordable. 2 bathrooms, both always clean. Remotes nearby if you want to change the channel. They've always got a great playlist/music going on. Wi-Fi info posted on the wall. Towels provided.

Negative experience: No one answers the phone.

Fantastic experience: Great Gym!!

Negative experience: moved out a year again from oakley, ever since i’ve been trying to cancel a membership for so long and they never pick up the phone.

Negative experience: Moved out of the region months ago and have been trying to cancel the membership ever since but this gym keeps giving me the run around, fake emails and phone numbers. DO NOT GIVE THIS GYM YOUR MONEY, THEY ARE SCAMMERS!

Negative experience: Awful. Absolutely awful, I canceled my membership over 2 years ago. I called, I emailed, and I went in to tell them to stop charging my card. Come to find out, I’m somehow in collections with them for 176$! I paid every month, on time. I even let the month I was charged extra slide! There is no reason I should be in collections with them! I called to find out why and no one answered, big surprise! Awful management, spend the extra 15$ at inshape or city sport

Positive experience: Nice for a gym, very clean. Seems crowded with equipment.

Fantastic experience: Place is awesome people complain just to complain. Love this place .

Negative experience: I wouldn’t waste your time going here. They charged my card for unnecessary fees as well as they never communicated with me when I tried to cancel my membership. I emailed them several times and they never responded. As well as calling them every other day for 2 weeks. They never answer the phone and the staff are very rude. Wouldn’t recommend!

Positive experience: It's a nice place small and is open 24/7 but they should have a children play area for people that have kids without leaving them home by themselves

Positive experience: Right but Lucky.

Positive experience: Nice environment. Comfortable

Negative experience: I've been coming here for a year. When I signed up they made us pay extra to work out during the week. Later thet started bootcamp during the week that takes over the entire gym at peak workout times. Now, they have some old lady who harassed me at the front door because she didnt hear the click on my card although it opened the door for me. Note she had a jacket on and was talking on the cell phone out front. Never saw her before had no clue who she was harassing me. She followed me into the gym because she didn't like my attitude when I asked who she was. As nice as the owners and bootcamp lady are this place is a joke. If there was another close gym to be I'd go somewhere else.

Fantastic experience: Friendly staff and friendlier people. Open 24 hours. Enough equipment so you never have to wait for a machine.

Positive experience: It's low key and I've had nothing but pleasant experiences with the staff and members. Perfect spot for my boyfriend and I to ease back into gym life.

Negative experience: It's a nice place they make it seem. But some of the staff and be very rude. Which who wants to pay all that money to catch tone with someone that runs the place. Really disappointed that's have already got a year in advance and now the do t to any sort of refund. I suggest somewhere else fornthenreal qym experience

Fantastic experience: Great place to workout without all the gym propaganda

Fantastic experience: Very convenient in and out no hold ups with conversations everyone in there comes to work and is serious ...equipment could use a upgrade but it's good for me at this point Bathrooms are clean ..gym needs water faucet

Negative experience: They have the worst customer service. They will try to get the most dollar out of your pocket. *Hidden charges/false advertising. NOT only that, their machines and benches are all of low quality. Honest review here. I would love this gym since it's so close to my home. But they are just terrible. Step it up with your service.

Fantastic experience: Straight forward 24/7 gym no games no gimmicks love the convenience.

Negative experience: Very deceptive gym...After submitting a request to cancel my membership with Ken and being reassured it would be done, I've come to find out IT NEVER GOT DONE...

Fantastic experience: Been here a couple time since I signed up almost three months ago. I like the fact that the facilities is clean, that's a big part to get people through the door . Next part I must say impressed me is that the busiest I have he gym ranging anywhere from 11am -11pm is that there Is no more than 10 other people in there so there is no wait for the machine that you want.plus I don't see much chit chat going on between the gym goers. One is able to just go in work out and leave no questions asked. Last but not least management. Ken ( the owner) has made me feel welcome when I first signed up by explaining to me all the different payment methods that are available. He wasn't too pushy (like some gyms can be) and was willing to let me have a trial workout first to see if the gym was a good fit (which it did). And he is also the boot camp instructor now I haven't personally tried those yet so I can't comment on that.

Fantastic experience: I love this gym, signed up 3 months ago and it is exactly what they explained. Is a 24 hour gym and is not too busy at peak hours...