Lone Mountain Gymnastics

Negative experience: So disappointed in my child’s experience here. I had him enrolled in swim lessons and after the first class they told me he could no longer return because he was hanging on the island a few times durning class, he is 3 years old. They were rude and made me and my child feel very uncomfortable. The icing on top is they told me he couldn’t take the class and that they were not going to refund my money for the rest of the camp sessions to come. Such a waste of money. There are many better options for swim lessons for your child.

Negative experience: I have heard nothing but good things about this gymnastics school, but would highly not recommend. Our first experience was joining a swim lesson in May. My son has been in private swim lesson for over a year prior to this and is a great swimmer. On our first day, the teacher did not introduce herself and did not do anything to help my son feel welcome and safe. He ended up leaving the class halfway through because the teacher refused to include him. It may be worth your time to teach your swim instructors how to treat children and toddlers. I understand the class starts at the beginning of the school year, but it's no excuse for the rude behavior by the staff. I took a chance and signed my son up for summer camp. A week prior to summer camp, Lone Mountain sent a notice saying, "If your child is young, timid or is unfamiliar with Lone Mountain, we suggest that you visit ahead of time. We are happy to give tours, speak to your child, introduce them to teachers, etc." I called the week I got this email and left a message. No phone call back. Called the morning of camp a total of 6 times trying to see if we could come early. Left one message after I was sick on no one answering. Finally, got a return phone call which stated that I should have just shown up at 8, even though the email says that camp guests shouldn't show up more than 15 minutes ahead of time, again verbatim per email. I offered to see if he could switch to a camp later this summer to which I was told it was "against policy." I asked to have the owner call me to which I was abruptly hung up on. Unprofessional behavior, will not be returning or recommending.

Negative experience: This place Has gone down hill since Bill left. The water jumpers group is poorly implemented. The small groups with more individual lessons, poorly implemented. I don’t recommend this place to anyone. Don’t plan to enroll my children in anymore classes.

Negative experience: My toddler went to tumbling. They were not all that welcoming or good with kids. Rude when we followed up.

Negative experience: They were not kid friendly or patient in the tumbling class.

Negative experience: If I could give this place zero stars I would.I signed my girls up for the combo camp and they got the stomach flu (vomiting and diarrhea). I emailed lone mountain over the weekend and let them know and asked if we could roll over our enrollment to the next open week. They were super accommodating and pushed them until their next available week and thennnn I saw my credit card statement. They charged me AGAIN! So naturally I thought it was a mistake, so I called. When I called, the women who identified herself as the manager, told me that there was nothing they could do and all deposits and enrollments were non refundable. I told her that there was nothing I could do, my kids were actively throwing up and I am still doing camp with them, just another week. Also, at the time of rolling over our enrollment no consent was asked to recharge my card. She said she was sorry but there was nothing they could do. This is not how you run a business. Even during the school year they offer make-up classes. Will not be using this gym, my girls will find other hobbies. Update: The owner did refund the deposit for the July camp, which I appreciate. But since we already paid for the June camp and they couldn’t ROLL over the enrollment to another week and my kids had been symptom free for DAYS, I decided to get some of what I paid for. So after four days symptom free, I took her to camp and it was very clear that the staff had pre-coordinated to turn me away at the door. When I tried to appeal to the owner she kept saying that my daughter wasn’t 24hrs symptom free because that was what was communicated to her from the front desk (I was the one communicating with the front desk all week). This is obviously a company that does not value their clients. Companies that don’t value their clients don’t stay in business for very long. Hope another gym moves into the valley, it won’t take much to win over customers from lone mountain.

Negative experience: would not recommend. My daughter takes gym classes with them and she is on the younger side and they complain how she doesn't listen. Obviously a 3 year old still needs to learn how to listen to stranger after she's only been with me, maybe if they can deal with it they shouldn't have classes that allow 3 year olds in it by themselves. Also I signed up both of my kids for swim classes and by mistake I did enroll my kid in an extra class and they wouldn't refund them after I have been there for months and always paid in time and obviously was going to enroll them in more but not after this we will just finish this summer session and than never again.

Negative experience: The owners are crooks

Fantastic experience: We have enjoyed the two locations of Lone Mountain Gymnastics. The kids take swimming lessons at one site and enjoy the ninja course at the other. The staff at both locations are very knowledgeable and great with kids of all ages.

Fantastic experience: Miss Lauren and Miss Katie rock! We always look forward to gymnastics with you

Fantastic experience: I just took my 1.5 year old to her first dance class, "Movin and Groovin". She loved it! I was so impressed with how the class was structured. The class was the perfect mix of challenging and fun. The teacher, Toby, was so upbeat and professional and wonderful with the kids! She made my daughter's first class experience incredibly positive. Can't wait for next week's class! Thank you! :)

Fantastic experience: I just took my 1.5 year old to her first dance class, "Movin and Groovin". She loved it! I was so impressed with how the class was structured. The class was the perfect mix of challenging and fun. The teacher, Toby, was so upbeat and professional and wonderful with the kids! She made my daughter's first class experience incredibly positive. Can't wait for next week's class! Thank you! :)

Fantastic experience: Daughter loves attending her gymnastics class, all the instructors are great! Highly recommend.

Fantastic experience: Awesome place I did gymnastics there for 7 years and I dearly miss them I am no longer there because I moved. I love LMG with all my heart and Ill never forget about you guys!

Fantastic experience: The staff is amazing and prices are very reasonable.

Fantastic experience: We love this place. Highly recommend.

Fantastic experience: A great team of instructors who keep it fun and educational for the kids. They are energetic and enthusiastic about teaching the kids to be comfortable in and around the water. Kudos to the entire team! It's fun to watch them work and create a fun atmosphere for the kids to learn and be safe in the water.

Fantastic experience: A great team of instructors who keep it fun and educational for the kids. They are energetic and enthusiastic about teaching the kids to be comfortable in and around the water. Kudos to the entire team! It's fun to watch them work and create a fun atmosphere for the kids to learn and be safe in the water.

Fantastic experience: We have been at Lone Mountain Gymnastics for the last nine months and 5 stars isn't enough. We love the coaches and how they interact with gymnast. They have the perfect balance of kindness and discipline and help your gymnast reach the goals they are trying to meet.

Fantastic experience: My kids do gymnastics and swimming at Lone Mountain. They really like their instructors and so do I. I am really impressed by the development in skills and confidence I have observed since my children started in their programs.

Fantastic experience: Both kids have taken swimming lessons and gymnastics at Lone Mountain and have loved it. Instructors are extremely helpful and friendly.

Fantastic experience: Excellent place for children to grow and develop! In the three years that my children have attended a wide variety of classes offered by LMG from preschool gymnastics and toddler swim classes to the team gymnastics I've never had a bad experience there! All three of my kids learned to swim there and are strong swimmers now. On our recent vacation they all did great in the open water due to the love of swimming that was encouraged there with the nonthreatening environment, warm water in the pool and shallow depth of the pool. The staff at the gym and pool area are always very professional, smiling, and ready to help. All of the instructors are excellent with children and helping children succeed is their goal. My kids love every minute we spend at LMG. Jeff and Suzie (the owners of the gym) are the nicest and most attentive people you would ever meet. They care about helping children reach their goals and it's very important for me as a parent.

Negative experience: Insensitive staff who fail to recognize the needs of children, poorly designed programs. After hearing both good and bad reviews of this place from friends, we decided to give Lone Mtn the benefit of the doubt and see for ourselves. We enrolled our child in a summer gymnastics camp for kids age 6-11. The first 15 minutes of the the camp entailed an ill-advised game of dodgeball where 30 kids ran frantically around a small area of the gym, throwing balls at each other, and enduring a number of hard collisions as they ran. I watched horrified as big 10-11 yr old boy nailed my little 6 yr old daughter in the back with a rubber ball. Far from an ideal way to start her camp experience and in fact, she was nothing but scared. We arrived 20 mins early on day three to pick her up and observe the class. Not one kid was smiling or appeared happy. What kind of program is that?! This was our first and last experience with Lone Mtn. I'd recommend you get a good sense for this place, their intense and insensitive staff, and their badly designed programs, before making the same (and expensive) mistake that we did.