Total Fitness Connection - Three Springs Rd

Fantastic experience: I love this gym. The staff made me feel very welcomed and comfortable from day 1. The facility is super clean and there are people of all ages and sizes which make me feel more comfortable working out. The pool is a bonus. 75 foot and heated.

Fantastic experience: Great place to be! Great atmosphere and great people!

Fantastic experience: Total Fitness Connection is a great place to work out and for rehab. I got injured on the job and their PT staff was outstanding. I was back up to full speed in no time. The front staff was so helpful and informative. Kassidy was a pleasure to work with and has been so helpful in answering any questions I have and directing me with what services I need.

Fantastic experience: Friendly staff

Fantastic experience: I love the classes especially with Kendall and Carrie

Negative experience: My sister and I went into this gym originally being advertised for only 2 types of membership, the lowest of 9.95 and the highest of 49.95. No other type of membership were mentioned and we were given false information that with the highest membership, the premium plus, we would get to access both locations, the sauna, pool, AND the cold plunge (this was before the Russelville location opened up). As it turns out, you can have access to both locations, the sauna and the pool, with just having to pay either 19.95 or 39.95, which are the other 2 type of memberships that was never mentioned. And the cold plunge was never included with the premium plus, that will be an extra charge if you were to want to use it. We were also told that with the premium plus, there will be no contract and cancellation fees. However, that seems to be a lie because regardless of having the most expensive membership, we still would have to pay off 2 months out in order to cancel. That would be an extra $100+! Not to mention that he also failed to let us know that if we were to downgrade our membership, there would be a 42.95 charge! There was A LOT of information left out during our initial sign up and we felt scammed for not being told about all information upfront. Definitely not a totally transparent business. Their hours of operation also suck too.

Fantastic experience: I like it

Negative experience: Notified gym via telephone that I would need to discontinue my membership due to deployment out of state on 4/12/2023 and asked them to notate my account. They said I would have to do so in person, which was not possible for two more months. When I showed up in person on 6/12/2023, they informed me there were no notes on account, and said I would still have to give two months notice and pay for it to cancel membership. I had not been to location in 5 months, and had the highest level membership, so they were collecting 5 months of free payments($317.50) and wanted 2 more free months of payment($127) on top. I will be placing a stop payment hold on my bank account, and will not be considering them for future gyms. STAY AWAY from this gym if you expect honest customer service.

Fantastic experience: amazing gym, some old school equipment you can’t find at commercial gyms. The gym is large and broken into two different spaces so you never feel crowded. Love it here.

Fantastic experience: Super friendly staff, nice and large areas for workouts. Free weights and machines to vary your workout. Lots of Cardio, and there are spin classes. I have seen other classes while there. Babysitting if you need it. Also, Physical therapy. I see a range of different ages that come to get fit.

Fantastic experience: Love the atmosphere, kid zone, and group classes. Also, nick is super helpful in helping understand more nutritionally. He even emailed me a beginners workout plan. Seeing the differences just after a month!

Negative experience: They have the oldest equipment I've ever used. All the treadmills and other cardio equipment is outdated. They really need to upgrade

Fantastic experience: physical therapy

Fantastic experience: edited to say that I miss this facility and the commodities that it offers. Hopefully will be back sometime soon.

Fantastic experience: No employees wear masks

Fantastic experience: I love my pt techs here.

Fantastic experience: I love my pt techs here.

Positive experience: I love this Gym, and I appreciate that they extended day care hours to 1 1/2 hours at a time. My only complaint, and reason for 4 stars is that I wish they were open more hours, especially on the weekends. I love that this gym has so much to offer including day care, exercise classes, pool, hot tub, jacuzzi, steam room, ect.

Positive experience: I love this Gym, and I appreciate that they extended day care hours to 1 1/2 hours at a time. My only complaint, and reason for 4 stars is that I wish they were open more hours, especially on the weekends. I love that this gym has so much to offer including day care, exercise classes, pool, hot tub, jacuzzi, steam room, ect.

Fantastic experience: Awesome and clean and friendly

Fantastic experience: Great gym with everything that you need. Their child care department is great.

Fantastic experience: I love the staff at Total Fitness especially in the PT department. Everyone is so nice, helpful, and encouraging. Matt Miller is the best PT and I recommend him to everyone who needs PT!

Fantastic experience: Matt and the entire team are amazing! Everyone is kind and caring and they take time to really listen! Highly recommend if you need any form of physical therapy.

Fantastic experience: Nice staff. Clean facilities

Fantastic experience: There are a lot of choices for PT in Bowling Green, but what sets TFC apart is their people. Everyone knows your name and what you are working on, and they are sincerely concerned of what you may be dealing with. And they get results with the PT program they design for you. Highly recommend TFC on Three Springs Road.

Fantastic experience: Great gym and very attentive staff!!!

Fantastic experience: I started off with therapy on my foot after surgery and then I had to get therapy for my back because of the boot I had to wear and my therapist was right by my side every minute we worked together trying to get me back on tract Matt is really good to work with

Fantastic experience: Excellent facility and friendly staff !

Fantastic experience: So far I’m impressed with the physical therapy program I’ve went into therapy with a positive outlook and have been working hard with that being said I’m going to join the gym after therapy is over and hope that therapy will continue to improve my condition and continue to challenge myself

Positive experience: People are nice but I prefer to be given treatment by PT or PTA, not college students or hourly employees. Overbook at times.

Fantastic experience: Great place to work out. Very clean, excellent operation.

Fantastic experience: Great Gym! Great staff!

Fantastic experience: Great Gym and great people. The size of the gym and options that are offered is second to none. Whether it's 6 in the morning or 6 at night I can get a great work out in; from the treadmills, ellipticals, the two separate free weight areas, a huge cross fit and artificial turf area. This gym allows me to get a great workout in and not feel like I am crawling all over people to use something. I would recommend anyone to this gym.

Positive experience: I like this gym, but I would like to see women's barbels for lifting. Women's hands are smaller, so the large men's bars are not ideal. A designated rope climb would also be very beneficial. Rope climbs are a pretty basic form of physical fitness.