Bowling Green Athletic Club

Negative experience: Equipment is very old and much of it is broken. Crooked bench press for over 4 years. Broken benches in the sauna for over a year. I’ve had the management tell me it is “operator error” when I showed them metal shavings on the floor from busted up equipment. It has rapidly gone downhill over the years with layout choices and alienating regulars. They have pushed myself and a few others to look at other gyms in the local area and I have to say there are quite a few better gyms out there. I just didn’t realize this because this was “my gym” and I never thought to look anywhere else. I must say that the staff are top notch and great to be around. So this can not be taken as a knock on them. Over all this place is not the worst it just needs some improvement.

Negative experience: Very disappointed with how money/cost was handled. The gym is nice and staff are friendly but the charges, fees, and even canceling the membership just felt very wrong. Upfront there will be lots of fees and then they even hide some in later on in the billing. Cancelling: Even though you pay in advance for the month, once you cancel they will charge you an additional month but yet you can’t even use the gym for the additional month you pay for. You can only use the gym 30 days from when you cancel, even if you paid for this and the next month. So basically, you could be paying for a whole month and not even get access to the gym for that month. So there is no “cancel fee” but you have to pay an extra month without access…. Which is literally a cancellation fee just twisted verbiage to trick the customer. I am in a job position where I continually recommend others to gyms in town, but unfortunately, BAC will not be a recommendation. Hopefully this changes in the future to better the community because I know they offer some good things! :)

Negative experience: Place is a complete joke. If you're a serious athlete don't waste your time here.

Fantastic experience: Nice clean fitness center. Plenty of open space. Quiet, smooth, clean equipment.

Negative experience: So expensive

Fantastic experience: Un lugar muy tranquilo

Positive experience: The employees are awesome and the atmosphere is cool and the machines look good. Maybe a little on the pricey side compared to a place like the core in scottsville.

Fantastic experience: Gym feels like home.

Negative experience: Instead of investing in a pendulum squat or a chest supported t-bar row that this gym has desperately needed, they decided to replace some of the best equipment in the gym with commercial knockoffs that are significantly worse but look cooler to those who were complaining about the Cybex stuff looking “outdated”. Very disappointed with the decision making by management.

Negative experience: I visit here with my sister pretty often and I can tell you it’s not worth it. All the equipment is beyond dated. All the benches are wobbly so you can’t balance yourself while you workout. It’s incredibly hard to adjust a single machine. And this might seem like a short person issue, none of the leg machine or lat pulldowns are accessible to me. So on top of struggling to find the adjustment levers and pushing the machine adjustments into place, I can’t even use the machine. The woman’s side is a literal joke. A handful of machines are broken and obviously cheaper than the ones in the main side. I weighed one of the dumbbells on the scale and it turns out to be .5 lbs heavier. Which is silly considering how there’s already sets of dumbbells labeled with that weight. Dumbbells aren’t the only victims. All the machines weight labels are very worn down to where you can’t see them. They’re also not accurate. I’ve been to a few gyms in my life and haven’t had any problems with adjusting my weight unlike I have here. TLDR; This gym is not worth $40 a month for thrifted equipment.

Positive experience: Good Gym everyone is super friendly the staff is very helpful and joyful the day care is also amazing with my two kids but I do feel it's overpriced especially since there's no pool

Fantastic experience: The best in BG

Positive experience: Aw A

Fantastic experience: The gym is excellent, straightforward, and equipped with everything you need. It offers ample space, and waiting times for equipment are rarely an issue.

Fantastic experience: I love the women's only room along with the walk and watch theater room

Fantastic experience: Teachers are always very nice. I love their zumba and dance fit classes. The music is always great, and people are nice as well. I do wish they will offer pilates at a later time since I am not an early bird...

Fantastic experience: Always a very friendly staff and clean environment

Fantastic experience: This place is like home. I’ve been going since they opened. BAC will always be my gym and I’m thankful for the great staff.

Negative experience: The quality of service from BAC has been in decline for some time. With the price tag BAC commands for its membership, the product is lackluster. Staff and hours have been cut, equipment is dated, and cleanliness has been a concern (namely at the Scottsville Road location). There are better quality gyms in the area. There are more affordable gyms in the area. There are gyms with 24/7 access…. You get the point. No matter what you prioritize in a gym membership, there’s someone else in the area that does it better.

Fantastic experience: It's perfect and especially like the women section for exercise

Fantastic experience: I recently joined BAC and so far I am glad I did. They are very spacious and have lots of equipment. I dropped a membership from a nationwide club I won't name because they didn't have enough weight training gear and they were very crowded. If you are a serious strength trainer or just want to stop in and play a game of basketball or ping pong this is the place.

Fantastic experience: BAC has a lot of soul; It’s very Average Joes Gymnasium in the best way possible. Staff is nice enough, good selection of equipment, fridge is always stocked. I have no complaints. It’s a little pricey for how outdated the equipment is but I guess it’s access to both locations and the other one has nicer equipment so it evens out. I’m enjoying my time here so far.

Negative experience: Overpriced and outdated. Staff are nice though

Fantastic experience: Best gym ive been a member at.

Fantastic experience: It’s an adults gym. It has a coed section as well as a women’s only side. Top level equipment and no bs going on around you. It’s more expensive but definitely worth it.

Fantastic experience: Feels at home perfect place to work out and do different sports

Positive experience: Staff is always helpful, I'm in yhe gym at least 6 days per wk...its always clean

Fantastic experience: I absolutely LOVE THIS GYM and have ZERO regrets since joining. Their daycare is the absolute best! Not only do they have a bounce house but Jennifer, Lizzie, Annie and the rest of the staff are incredible. The front staff remember you and are always happy to help. Love the tanning beds and saunas. Steve’s classes in the mornings are incredible and I go to everyone. Great equipment and overall the best place to workout! Women’s side as well for those who want that.

Positive experience: Great place but with old equipment and the saunas smell. Some of those weight machines cannot befound anywhere and they do the job. The size is comfortable and the staff is friendly. It was a good overall experience.

Fantastic experience: The best gym in bowling Green

Fantastic experience: LOVE THIS GYM!! It offers so much for such a great price. I just wish it was 24-7 accessible. Other than that I’m so impressed with it. Especially because it has an entire sectioned off area that is for WOMEN ONLY!!! You can even access it straight from the locker room. Which means you never have to go out into the main gym to worry about being uncomfortable around a bunch of guys. My anxiety can get the best of me sometimes so I love the option to be left alone in an area that only woman can access. It doesn’t get overcrowded and it offers just as much as the rest of the gym. Bonus part is this place has a sauna and A MOVIE THEATER!!

Fantastic experience: LOVE THIS GYM!! It offers so much for such a great price. I just wish it was 24-7 accessible. Other than that I’m so impressed with it. Especially because it has an entire sectioned off area that is for WOMEN ONLY!!! You can even access it straight from the locker room. Which means you never have to go out into the main gym to worry about being uncomfortable around a bunch of guys. My anxiety can get the best of me sometimes so I love the option to be left alone in an area that only woman can access. It doesn’t get overcrowded and it offers just as much as the rest of the gym. Bonus part is this place has a sauna and A MOVIE THEATER!!

Fantastic experience: Good place to work out. Usually not to busy

Negative experience: Be cautious when you attempt to cease membership. I called to inform BAC I had moved feb 5,2019 and wanted to quit membership. I had been a member from 2010 with no problems other than when a card was lost and/or stolen. They told me just to send a letter since I had moved and live 1.5 hours away showing my new address and it would cancel in 3 months (which is ridiculous anyway given I had been a member for nearly 10 years). I was reviewing my card charges and noticed it never stopped charging me. I called to inform them and was told they didn’t receive my mail and I should have sent it certified. I was never told to send certified despite them documenting I was told that, I am very familiar with certified mail and would have easily done that if I was instructed to do so. Very disappointing and very poor service.

Fantastic experience: The staff and instructors are all amazing and truly care about their customers. Child care is top notch!

Positive experience: They have a sauna, smoothie bar, women’s only section and plenty of cardio equipment!

Fantastic experience: Clean, comfortable, spacious and great environment for making everyone on any skill level comfortable!

Fantastic experience: The club worked very hard during unprecedented times to keep its gym open; members informed, active and safe. The gym has been well maintained and professionally run for my 10+ years of membership. I get excited when I see them giving a tour to a prospective or new member because I know from my experience they are making the best choice in workout facilities in Bowling Green!

Fantastic experience: The best gym in Bowling Green for many years

Negative experience: It’s almost impossible to cancel the membership. You can’t do it with calling em you have to be physically in the gym to cancel your membership. So if you moved to somewhere and you want to cancel your membership you just gotta talk with your bank about it. Also high priced.

Negative experience: Machines are very old and out of date. Most are Cybex and serious injury can occur. Regular employees are friendly but the management is egotistical and domineering. Knowing the management there, they probably paid people to write any good review. Their equipment is WAY out of date, I tore a tendon because a seat fell out of its position and I never even received a call regarding the whole deal

Fantastic experience: Whenever I'm in town this is my go to!!! Cardio theater is me fave!!!!

Fantastic experience: The gym is always clean and staff is super friendly.

Fantastic experience: j love this gym , the best in town

Fantastic experience: Great women's area. The girls I have asked for help from have been great.

Fantastic experience: Place is always clean and very kind staff

Fantastic experience: Love it at BAC...

Fantastic experience: I’ve been a member for 8 plus years. Best gym in all of Bowling Green. The staff is always nice and helpful.

Positive experience: Awesome facilities for reasonable prices!

Fantastic experience: Wide variety of cardio equipment. Assist equipment for heavy weight training .

Fantastic experience: I love this place! The equipment is clean and easy to use. The staff is friendly and helpful. Love it!!!

Fantastic experience: Amazing club. Great equipment. More people should take advantage of the classes.

Fantastic experience: Sweet spot to get your swole on, nice equipment and very clean

Fantastic experience: Lots of different machines, plenty of free weights, staffed child care, dry sauna, tanning, and a sled. The cardio room is nice as well and they have a nice variety for what plays. The staff is always super friendly and helpful and the place is always clean and orderly.

Negative experience: Everything is great at BAC, although I do not enjoy the customer service. My sister and I play lacrosse and today we came to play wall ball in the wall ball courts. To our surprise, one of the employees named Angie refused to let us enter with our lacrosse stick and balls. Apparently they JUST had the floors cleaned and my monthly payment of almost 40$ a month is invalid for being a member of a “Member’s first club where our guests can escape and enjoy their active lifestyles.” But its alright, we’ll be back tomorrow so the floors wont be in their amazing condition like we so willingly pay for.

Fantastic experience: By far the best gym in Bowling Green

Fantastic experience: Friendly staff. Great gym.

Fantastic experience: Very nice and clean gym. Love the availability of hours to go workout and the racquetball courts and saunas. Clean bathrooms and showers. All the people are nice and it’s big so nothing feels crowded. I have been going there for about a year and I have definitely enjoyed it.

Fantastic experience: Great place clean and great people

Fantastic experience: Best gym in bowling green

Positive experience: Overall a pretty nice gym.

Positive experience: Love the daycare and the women's side. The classes are great. It's well worth the money.

Positive experience: It has all that's necessary but I think it's time to invest some money in there to look better.

Fantastic experience: The people here are great and the childcare service is wonderful! I also love their classes.

Positive experience: Love it, just wish they had a pool since they got everything else.

Fantastic experience: Awesome

Positive experience: Great place to work out

Fantastic experience: Great gym. Free classes, friendly staff, cardio theater, smoothie bar, and plenty of equipment for when it's busy.

Fantastic experience: Best fitness facility in BG

Fantastic experience: Great place

Fantastic experience: Nice staff and has everything you need. Big enough to allow you to get your workout done even during busy times. Only thing they dont have is a hot tub.

Fantastic experience: Great gym!

Fantastic experience: It's got a lot of great classes. The hours make it easy to find time to go. They have 2 locations and you can get a passport to go to either one. They also have child care services. They've done a lot to make it easy to lose the excuses and make it to the gym. It's always clean there too which is a big deal to me.

Negative experience: Do not ever join this gym. For starters the staff are very unprofessional when handling phone calls. If you ever have to move out of Bowling Green they want the drivers license of the state your moving to before you move there when you request to cancel your membership in person. When you call to cancel they give you two options either stop in (after telling them you moved 900 miles away) or send in letters containing your name and new address. When you do that they still deduct from your account. And when you call to again tell them to cancel your membership they repeat the same thing and deny you sent anything. I've repeated their process for 5 months. After canceling my bank card and telling them they are no longer authorized to withdraw for an account not used since late December they still withdraw. We're in May and since late December I have dealt with them every month. So again if you're moving to Bowling Green or already there looking for a gym to join I highly suggest against this fraudulent establishment. There's better gyms in town with better management and staff. I tried to be professional with this company and abide by their guidelines but they refuse to honor their own policy.

Negative experience: $10 one-time pass just to try it. Had to ask where water & womens side were. Was not offered a tour, but another woman was; she & the desk clerk passed while I was on the treadmill, and I heard them. Equipment dirty and clearly older. Air is stale. When I wanted to do situps & couldn't find a floor mat, I went to the desk to ask if they had them. One was on the phone; other two were laughing & talking despite seeing me there. When I told them I had a question, the girl looks down her nose & says, "We're not working right now." Then turns around. Conversation over. I have worked in customer service and this is NOT professional behavior. I left. I do not intend to go back.

Fantastic experience: Best gym in town & the childcare is amazing

Fantastic experience: I have been going to BAC on Scottsville Road since February. This facility is amazing. Great workers that are willing to help you with anything. Awesome place to get both a "free weight" workout in and machine workout. Ask for the WKU student discount when you initiate! 150-$$

Fantastic experience: The staff is super-friendly and very helpful. Their spinning bikes are incredible - nicest I've ever seen!

Fantastic experience: Awesome classes and lots of equipment to help people stay healthy

Fantastic experience: Great place to work out. Equipment is clean and friendly staff

Fantastic experience: Very informative and a nice place to work out

Fantastic experience: Great club, also has a basketball court and punching bag. Always clean and great child care service.

Fantastic experience: A fabulous operation, with 2 very clean and well maintained locations. Staff are always friendly and helpful and the atmosphere is excellent.

Fantastic experience: Nice and clean.

Fantastic experience: Best workout facility in Bowling Green. The staff members are extremely friendly, they have a diverse class options daily and they regularly update and clean the equipment.

Negative experience: Was told a session with a personal trainer was included in the membership fee. Made three appointments, all three canceled.

Fantastic experience: Supa good, those who complain are scrubs. :-)