North Bethesda Sport&Health

Information about North Bethesda Sport&Health
20852, Rockville
Opening hours
- Monday: 5:00 AM – 10:00 PM
- Tuesday: 5:00 AM – 10:00 PM
- Wednesday: 5:00 AM – 10:00 PM
- Thursday: 5:00 AM – 10:00 PM
- Friday: 5:00 AM – 9:00 PM
- Saturday: 7:00 AM – 6:00 PM
- Sunday: 8:00 AM – 6:00 PM
Our comment from FitFit United States about North Bethesda Sport&Health:
Welcome to North Bethesda Sport&Health, a premier fitness destination located in Rockville, Maryland. Our facility is tailored to meet the diverse fitness needs of our community, boasting a range of modern equipment and a welcoming atmosphere.
Highlights:
- Impeccably clean facilities, ensuring a comfortable workout environment.
- Friendly and supportive staff who make every visit enjoyable.
- A well-maintained selection of top-tier gym equipment, including options for functional training.
- A variety of invigorating classes led by knowledgeable instructors.
- Convenient amenities such as saunas and massage chairs.
- A supportive community that feels like family.
While we pride ourselves on the positive experiences shared by many members, a few concerns have been noted regarding the customer service experience at times, particularly during peak hours which can lead to crowding and wait times for equipment. We are continuously working to address these issues and enhance the overall member experience.
Join us at North Bethesda Sport&Health for a fantastic fitness journey, where you will find an atmosphere of positivity and support. We can't wait to help you reach your fitness goals!
North Bethesda Sport&Health: Opinions

Fantastic experience: Best gym ever
Negative experience: Jonathan HAS THE MOST UNWELCOMING ATTITUDE. Treated me with such rudeness and sarcasm. As a Visitor from another state , I shouldnt be treated unfairly under no circumstances. I would not recommend no one to this location nor will be coming back.
Hello Jasmina,
We are very sorry for your expereince and any frustration. We would like to hear directly from you regarding this situation, please email our Club Manager at [email protected]. Our Guest Passes are reserved for use of local guests, we apologize for the inconvenience.
Fantastic experience: This is the best overall OneLife I've been to in the DC Metro Area (never been to the recently-opened Tenleytown location). It has the best mix of convenience, location, equipment, and "niceness". Awesome that it has a sauna, and the interior definitely has a premium feel. Only downside is that it's not as big as OneLife Rockville.
Thank you for your 5-star review, Alex! We're happy to hear you appreciate the convenience, location, and premium feel of Onelife Fitness Pike & Rose. We hope to see you at the club again soon!
Fantastic experience: Great place to workout at!
Thank you for your 5-star review, Roberto! We're happy to hear you think Onelife Fitness Pike & Rose is a great place to work out. Thank you for being part of the Onelife Fitness community!
Fantastic experience: I love this gym! The staff is friendly and always greets you with a smile. It also has an air purification system that really gives me peace of mind. The place feels clean and well taken care off and the massage beds... just awesome!
Thank you for your 5-star review, Hilda! We're happy to hear you love Onelife Fitness Pike & Rose and appreciate our friendly staff, air purification system, and massage beds. Thank you for being part of the Onelife Fitness community!
Fantastic experience: taste very good.
Fantastic experience: Clean great equipment good people
Thank you for your 5-star review, Daniel! We're happy to hear you appreciate the clean facilities, great equipment, and our wonderful team at Onelife Fitness Pike & Rose.
Fantastic experience: I’ve been a member of Onelife Fitness Pike &Rose for just over a year, I must say that this is an excellent fitness club. Friendly staff, clean facilities, and great classes!!
Thank you for your 5-star review, Richard! We're happy to hear you enjoy the friendly staff, clean facilities, and great classes at Onelife Fitness Pike & Rose. Thank you for being part of the Onelife Fitness community!
Fantastic experience: This is the best gym around the area, I like it because the equipment is good and the staff is really nice, plus samuel in the front desk is very friendly. Thank you!!!
Thank you for your 5-star review, Luis! We're happy to hear you think Onelife Fitness Pike & Rose is the best gym in the area and appreciate our equipment and friendly staff, especially Samuel at the front desk. Thank you for being part of the Onelife Fitness community!
Fantastic experience: Overall a really great gym. The equipment is very nice and the gym is well equipped for functional training (they even have a SkiErg!). The recovery room is extremely nice. The only things I would improve would be to add heavier sandbags and flatten the outside turf— it is not completely flat so pushing the sled feels very bumpy. This is why I prefer to use the indoor sled.
Fantastic experience: There are few people I actually want to see when I roll into the gym at 6 AM — but Taha at the front desk is absolutely one of them. His energy reminds you that you are in the right place — and it makes all the difference! Keep up the fabulous work.
Fantastic experience: this is my first public gym and the staff here are all so welcoming. starting with Rich who gave me a tour and was so informative on why this gym was the best for my needs. Taha greets me daily with enthusiasm and this really does help set the tone for a positive early morning workout. I’m so glad to be a member here!
Fantastic experience: Taha is absolutely the best !!!
Thank you for your 5-star review, Chibueze! We're happy to hear you think Taha is the most professional and the best at Onelife Fitness Pike & Rose. Thank you for being a Onelife Fitness member!
Fantastic experience: Taha is the man. Super friendly, always reliable!
Thank you for your 5-star review, Mike! We're happy to hear you find Taha super friendly and reliable at Onelife Fitness Pike & Rose. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: Amazing gym, loved the staff! Frankie was amazing!
Thank you for your 5-star review, Valeria! We're happy to hear you loved the staff at Onelife Fitness Pike & Rose and found Frankie amazing. Thank you for being part of the Onelife Fitness community!
Fantastic experience: Friendly staff and clean facilities. I’ve been having an amazing experience with my personal trainer
Thank you for your 5-star review, Ornells! We're happy to hear you're enjoying your experience with our friendly staff and clean facilities at Onelife Fitness Pike & Rose. Thank you for being a Onelife Fitness member!
Fantastic experience: Frankie is so kind and friendly and an asset to the club and encouraging us as members! I'm grateful for her friendly service!
Thank you for your 5-star review, Dara! We're happy to hear you appreciate Frankie's kindness and friendly service at Onelife Fitness Pike & Rose. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: This gym was so nice! I really enjoyed my workout here Leslie is very friendly and made my visit to this gym very pleasant.
Thank you for your 5-star review, Elisa! We're happy to hear you enjoyed your workout at Onelife Fitness Pike & Rose and appreciate Leslie's friendliness in making your visit pleasant!
Fantastic experience: love all the onelife gyms but i especially love pike and rose because it’s more quiet and the front desk leslie is just so sweet and always makes conversation with me :)
Thank you for your 5-star review, Julia! We're happy to hear you enjoy the quieter atmosphere at Onelife Fitness Pike & Rose and appreciate Leslie's sweet nature and conversations! Thank you for being a Onelife Fitness member!
Fantastic experience: Love Leslie! She’s always so friendly and welcoming at my favorite gym
Thank you for your 5-star review, Crystal! We're happy to hear you appreciate Leslie's friendliness and welcoming nature at Onelife Fitness Pike & Rose!
Fantastic experience: I came to pike and rose for the first time and Leslie was so helpful and super friendly.
Thank you for your 5-star review, Katelyn! We're happy to hear you had a great first experience at Onelife Fitness Pike & Rose and appreciate Leslie's helpfulness and friendliness!
Fantastic experience: Detail-oriented with extensive knowledge of the gym, always ready to assist clients!
Thank you for your 5-star review, Jonatan! We're happy to hear you appreciate our detail-oriented and knowledgeable team at Onelife Fitness Pike & Rose. Thank you for being a Onelife Fitness member!
Fantastic experience: One of my favorite gyms to workout at! The front desk is always so friendly and welcoming and the trainers are always there to answer questions and support your goals. The gym is always clean and everything is in working condition. I ❤️ Onelife
Thank you for your 5-star review, Mikayla! We're happy to hear you love working out at Onelife Fitness Pike & Rose and appreciate our friendly staff and supportive trainers. Thank you for being a Onelife Fitness member!
Fantastic experience: I’ve been going to Online fitness for going on 10 years now. It’s the best gym in the Rockville area in my opinion.The classes are great the staff is friendly and I hear the trainers are great as well. I would recommend this gym to anyone starting their fitness journey!
Thank you for your 5-star review, Korey! We're happy to hear you think Onelife Fitness Pike & Rose is the best gym in Rockville and appreciate your recommendation. Thank you for being a Onelife Fitness member for nearly 10 years!
Fantastic experience: So helpful and love the atmosphere
Thank you for your 5-star review, Celine! We're happy to hear you find our team helpful and enjoy the atmosphere at Onelife Fitness Pike & Rose. Thank you for being a Onelife Fitness member!
Fantastic experience: So great! Love the energy and positivity
Thank you for your 5-star review! We're happy to hear you love the energy and positivity at Onelife Fitness Pike & Rose. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: Awesome
Thank you for your 5-star review, Rodney! We're happy to hear you think Onelife Fitness Pike & Rose is awesome. Thank you for being a Onelife Fitness member!
Fantastic experience: Taha is the best!!!! Such a great person to start the day with
Thank you for your 5-star review, Cristina! We're happy to hear you think Taha is the best and a great person to start the day with at Onelife Fitness Pike & Rose. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: Great gym! And great staff!
Thank you for your 5-star review, Ishita! We're happy to hear you think our gym and staff are great at Onelife Fitness Pike & Rose. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: I’ve been coming to this gym for many years now and have always enjoyed it. The equipment is well taken care of and the staff does a fantastic job of keeping everything clean. Everyone who works here is friendly and has a positive attitude.
Thank you for your 5-star review, Ameen! We're happy to hear you enjoy the well-maintained equipment and appreciate our friendly staff's efforts in keeping everything clean. Thank you for being a Onelife Fitness member!
Fantastic experience: Solid gym, kind staff. Always clean and a good amount of equipment
Thank you for your 5-star review, Dylan! We're happy to hear you find Onelife Fitness Pike & Rose clean with a good amount of equipment and kind staff. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: Great gym, great location. Very clean and well maintained. Staff is always friendly here. I always recommend this location to friends and family. Definitely worth checking out!
Thank you for your 5-star review, Salinas Family! We're happy to hear you enjoy our clean and well-maintained facility at Onelife Fitness Pike & Rose and appreciate our friendly staff. Thank you for recommending us to your friends and family!
Fantastic experience: Always a friendly face in the morning!
Thank you for your 5-star review, Ava! We're happy to hear you enjoy the friendly atmosphere at Onelife Fitness Pike & Rose. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: The onelife fitness at pike and rose is an amazing place to develop yourself physical and mental wise with their outstanding facilites and staff . Also this place country with the highest quality of machines and a good enviroment between members. I've been a member for over a year and I can give my word that this is the best gym I could ever choose.
Thank you for your 5-star review, Edwin! We're happy to hear you find Onelife Fitness Pike & Rose an amazing place for physical and mental development with outstanding facilities and staff. Thank you for being a member for over a year!
Fantastic experience: 5 Stars - 10/10 Experience! I had such a great experience at this gym! From the moment I walked in, everyone was super nice and welcoming. As someone new to the gym, I really appreciated the support. A staff member named Sam helped me out and made everything so easy
Hi Victoria,
Thank you for the 5-stars!
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Fantastic experience: Great OneLife filled with positivity and great equipment. From Sam and Jon who greet you as you enter to the team of trainers and cleaning crew
Hi Gabriel,
Thank you for the 5-stars!
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Fantastic experience: Modern equipment, clean facilities, and a friendly atmosphere. Sam at the front desk is a super welcoming and helpful.
Thank you for your 5-star review, Charly! We're happy to hear you enjoy our modern equipment and friendly atmosphere at Onelife Fitness Pike & Rose. We'll be sure to pass along your kind words to Sam. Thank you for being a Onelife Fitness member!
Fantastic experience: Great, friendly staff that actively go out of their way for members. Continued on is the service as well, it always smells fresh and the cleaners are keeping the floors, wiping stations up to par and sanitary.
Thank you for your 5-star review, David! We're happy to hear you appreciate our friendly staff and the cleanliness at Onelife Fitness Pike & Rose. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: For Samuel
Hi Vivian,
Thank you for the 5-stars!
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Fantastic experience: This gym is amazing!!!! Samuel, Rich, Nina, and everyone who works there are amazing! I have been a member for 9 1/2 years. I like to call it the “Cheers” of gyms.
Thank you for your 5-star review, Leslie! We're happy to hear you think of Onelife Fitness Pike & Rose as the "Cheers" of gyms and appreciate your kind words about Samuel, Rich, Nina, and our team. Thank you for being a member for 9 1/2 years!
Fantastic experience: Love the front desk team at one life pike and rose. Shout out to Rich and Samuel.
Thank you for your 5-star review, Joan! We're happy to hear you love the front desk team at Onelife Fitness Pike & Rose, and we'll be sure to pass along your shout-out to Rich and Samuel!
Fantastic experience: Amo el ambiente, las máquinas siempre están limpias y en buen mantenimiento! El staff es muy amable y servicial, especialmente Frankie! La mejor recepcionista, siempre me da la bienvenida con una sonrisa grande!
¡Gracias por tu reseña de 5 estrellas, Katherine! Nos alegra saber que amas el ambiente y que encuentras las máquinas en buen estado en Onelife Fitness Pike & Rose. Le pasaremos tus amables palabras a Frankie. ¡Gracias por ser parte de la comunidad Onelife Fitness!
Fantastic experience: El gym está increíble, súper limpio y con todo lo necesario. Y Frankie es un amor, siempre con buen animo y dispuesta a ayudar. ¡Da gusto venir!
¡Gracias por tu reseña de 5 estrellas, Fabiana! Nos alegra saber que encuentras el gimnasio increíble y aprecias la disposición de Frankie para ayudar. ¡Gracias por ser parte de la comunidad de Onelife Fitness!
Fantastic experience: Everyone here is friendly. The gym is clean and neat. So come out and check them out and joint the team.
Thank you, twistdc1!
Fantastic experience: Everything here is always great. Clean,friendly staff just wonderful
Thank you for your 5-star review, Scott! We're happy to hear you find everything great at Onelife Fitness Pike & Rose, including our clean facilities and friendly staff. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: Onelife Fitness is a well-equipped gym chain offering modern facilities, diverse classes, and amenities like saunas, also the staff is very friendly and social with the prople.
Thank you for your 5-star review! We're happy to hear you appreciate the modern facilities and diverse classes at Onelife Fitness. We strive to maintain high standards across all locations and value your feedback.
Fantastic experience: Great place workout
Thank you for your 5-star review, Francois! We're happy to hear you enjoy working out at Onelife Fitness Pike & Rose. Thank you for being a Onelife Fitness member!
Fantastic experience: OneLife at Pike n Rose is one of the top gyms in the area. Everyone is super friendly and kind making sure we feel welcomed and comfortable!! Thanks OneLife!!
Thank you for your 5-star review, Alejandra! We're happy to hear you find Onelife Fitness Pike & Rose welcoming and friendly. Thank you for being a Onelife Fitness member!
Fantastic experience: I think it is a great gym with excellent staff. The equipment is always top tier and the front desk is phenomenal!
Thank you for your 5-star review, Tristan! We're happy to hear you think our gym is great with excellent staff and top-tier equipment at Onelife Fitness Pike & Rose. Thank you for being a part of the Onelife Fitness community!
Fantastic experience: Best gym ever! Leslie is the nicest!
Thank you for your 5-star review, Dev! We're happy to hear you think Onelife Fitness Pike & Rose is the best gym and appreciate Leslie's kindness!
Positive experience: Skyler is amazing and the staff very cooperative and welcoming. Great instructors. The only annoying issue is the decrease of free parking time to 2.5 hs. You have to keep an eye on the clock to avoid paying for parking.
Thank you for your review, Lucia! We're happy to hear you find Skyler and our staff welcoming and cooperative. We appreciate your feedback on the parking time and will pass it along to the team.
Negative experience: I was extremely disappointed with the service. I received a message that I needed to use my pass before it expired. I had been very busy with work so I went to the gym when I could. After making a lot of sacrifices to make it there, the staff member just turned me away without calling the manager. I enjoy using the OneLife in Rockville but will not be returning to the Pike & Rose location. Service is extremely important and I appreciate business that value the customers time.
Fantastic experience: One of the best clubs in the area. The facility is always clean, equipment well-maintained, and the staff is friendly and helpful. Highly recommended!
Thank you for your 5-star review, Tyler! We're happy to hear you find Onelife Fitness Pike & Rose clean, well-maintained, and staffed with friendly and helpful team members. Thank you for your recommendation!
Fantastic experience: Rich was so polite, professional and guided me to a fully functional gym. Every machine worked. Everyone wiped off after their reps. The locker room was clean. Showers are large, like walkin closests. No one perverted. Young men 15-24, mid ranges til the elders. Everyone had respect, and will make room for you on the bench. Changing or jumping in the shower(s) is inviting. Hot water, full curtains and soap, conditioner and privacy. If you want to join a gym" One life is perfect" I joined to rebuild my body, loose some weight and to be consistent. Every day. 6AM, nights and weekends. You have to raise your heart rate. *And eat all food as portions. This hunger feeling won't make me eat a lot. Join.... Dennis.
Thank you for your 5-star review, Dennis! We're happy to hear Rich provided excellent guidance and that you appreciate our clean facilities and respectful environment at Onelife Fitness Pike & Rose.
Negative experience: The customer service here is disappointing
We apologize for your experience, Titus. We appreciate your feedback and will work to improve our customer service at Onelife Fitness - Pike & Rose. Can you please email [email protected] so we can discuss this situation further?
Fantastic experience: High recommendation
Thank you for your 5-star review, Juraci! We're happy to hear you highly recommend Onelife Fitness Pike & Rose.
Positive experience: One of the better gyms in the area. People talk about crowding, but even during peak hours, I haven't needed to wait for more than maybe five minutes for equipment to become available on the weight room floor. I've tried most of the classes (there are a variety of options if your schedule allows), and the instructors are generally solid with good energy. The amenities are a nice touch, with a sauna, clean showers, and massage chairs available. I've not had the issues with towels that others have noted, though the towel machine is kind of weird. (Pro tip: the small towels by the yoga room are eucalyptus scented) You do have to sign up for a yearly membership, the cancellation fees are high, and you have to pay more if you want to visit other OneLife locations (this one doesn't have a pool). Also, parking at Pike & Rose can be tricky. But overall, this has become my regular gym.
Hi Matthew,
Thank you for the 5-stars!
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Negative experience: Get used to the abundance of instructors taking up space and invading your work space. 02/02/2025 I was just told that if I am using an open space and another trainer comes in to work with their client, maybe I should find a different place to use.
Negative experience: This gym has become overcrowded in the last couple of years. Overcrowded classes. Not enough equipment for peak hours. Some of the equipment break down frequently. It seems quite cramped at times. I would avoid altogether
We apologize for the inconvenience, Joy. We appreciate your feedback on the crowding and equipment issues, and we'll work to improve our facilities at our Pike & Rose location.
Fantastic experience: Great class, Crystal is the instructor, she is fun and motivational.
Thank you, Epimetheus!
Negative experience: I arrived at 8:55AM to sign up (the gym opens at 7AM on Saturdays) The front desk told me the manager is the only one able to give us a tour and register us and that we would need to wait until 9:10AM. After we wait, he shows up and we sit down. This gym requires the following -3 month minimum sign up -50 dollar mandatory ‘improvement fee’ in April -79 dollar mandatory sign up fee This pricing ladder is outrageous, not to mention the manager was disrespectful and impatient.
Negative experience: I went to this branch of One Life, looking forward to my first experience in a gym. I was referred to Lahni Saben. I explained all my medical conditions (not serious, but a need-to-know for training.) All went poorly in my mind. When I went in and told her that I thought WE might be working me too hard, she went off at me. I believe Her yelling lasted a good 10 minutes. I ended up at my doctor's office. A large group of muscles were severely strained. My doc wrote to them, explaining the damage done to me, and requested that they reimburse me for payment for training sessions where I was injured, but they refused. Doc also made it quite clear in his letter how much damage Lahni had done to me both physically and emotionally. In turn, they made it quite clear that they did not care. As a result, I cannot recommend this gym
Negative experience: Bad layouts and always have equipment down
Hello yasir,
Thank you for your review. We're sorry to hear that your experience has not always met your expectations! However, we are unable to confirm your membership under this name. Our layouts have specifically tailored to fit the needs of our members. Our team members at the club process work orders when equipment goes down so they can be fixed as soon as possible. Sometimes it does take a little more time than desired as new parts are often needed to be ordered once the piece is looked at. Our General Manager, would be happy to connect with you directly Please don't hesitate to reach out directly at [email protected] - we're here to help. Thank you!
Fantastic experience: Best gym in Moco county, very clean and organized, very spacious changing rooms, clean towels, excellent sauna room, very polite staff especially the general manager Mr. Richard(Rick)Thank you.
Hello JR! Thank you for the 5-star review! We're thrilled to hear you consider us the best gym in Montgomery County and appreciate your kind words about our cleanliness, spacious changing rooms, and excellent sauna. We'll be sure to pass along your compliments to Mr. Richard and the team! Thank you for being part of the Onelife Fitness community!
Fantastic experience: Awesome staff, clean bathroom, well-maintained equipment, and plenty of clean towels! What more could one want? Keep up the good work!
Negative experience: This place is only getting worse. They are keep welcoming new members but they cant keep up with the volume and maintenance of the equipment or cleanliness. Many equipment is broken and not functional. Creating lines at the gym and instead of management doing something about it they are asking members to limit their time on the machines. They are upgrading gym in different areas and upgrading monthly fees to use those services like laser therapy or something. But importantly the immediate issues are unresolved for months. For a little bit a hot water was a problem. Now tower dispensers being out of order and at the desk they don’t even give you more than one. Well, a correct way will be more than one towel are given out selectively to some only. Not to mention the club hours are literally a joke specially after COVID. The club is not clean, it was much cleaner when they did not have towel dispensers. Thats most likely because they have less cleaning personnel too. I hope someone starts to address the issues that’s happening at this place before it collapses. Lastly this club does not communicate any of those happening at the gym and when one commutes a distance to come to the gym just to find out nothing is working plus u cant shower or dry urself is just definitely not worth the price they charge you monthly and quarterly. And give you very little to no options to cancel your contract.
Fantastic experience: Great equipment, layout, and kind staffs :)
Hello Sang Hyuk Lee! Thank you for the 5-star review! We're thrilled to hear you appreciate the great equipment, layout, and our kind staff at Onelife Fitness Pike & Rose. We look forward to seeing you again soon! Thank you for being a Onelife Fitness Member!
Positive experience: Not bad overall.
Hello Victor!
We appreciate the 4-stars! If there is anything we can do to improve your experience at a club level please contact our General Manager at [email protected]! Thank you for being an awesome Onelife Fitness member!
Fantastic experience: I've been attending this gym for a while now, and I couldn't be more pleased with my experience. The facility is impeccably clean, which is a huge plus for me. The welcoming atmosphere makes it easy to stay motivated and consistent with my workouts. The staff here are outstanding, always friendly and ready to help. A special shoutout to Skyler, the manager, who does an incredible job keeping everything running smoothly. Skyler's leadership is evident in every aspect of the gym, from the well-maintained equipment to the positive vibe throughout the place. The equipment is top-notch, offering everything I need for a comprehensive workout. It's clear that the gym prioritizes quality and member satisfaction. Overall, this gym is a fantastic place to work out, and I highly recommend it to anyone looking for a clean, friendly, and well-managed fitness center!
Hello Adam!
Thank you for your fantastic review and for highlighting the cleanliness, welcoming atmosphere, and outstanding staff at Onelife Fitness Pike & Rose! We're thrilled to hear about your positive experience and appreciate your shoutout to Skyler and the team. Thank you for being a part of our Onelife Fitness community, we can't wait to see you at the gym again soon!
Negative experience: Predatory sales practices. When going over the contract it was explained to me I had three visits to the gym, and that until then, I could get out of my contract if I decided the gym wasn't for me. I did decide this, and they are now saying they never said this. This gym is more interested in entrapping you in a contract than providing service.
Negative experience: I’m a member of OneLife and was denied entry at this location. I go to the Rockville location and I was wanting to visit the Bethesda location to see if I like it better. The front desk lady said I need to pay a guest fee to enter. I already pay membership fees to OneLife so I’m not going to pay just to see the place, thank you.
Hello Claudia!
We sincerely apologize for the experience you had! We do have a tier system with our memberships. If you are looking to upgrade your membership, please reach out to your home club at Rockville, and they can assist in upgrading your membership tier, as well as set up a personalized tour to your upgraded club of choosing!
Positive experience: Just signed up yesterday with Rich. Clean and staff is friendly. Treadmills could use a little maintenance though. Little wobbly and tvs don’t work
Hello Paul!
Welcome to the Onelife Fitness community - we're honored to have you as a member! Thank you so much for taking the time to shout out our cleanliness and your kind words about our staff - we'll be sure to pass along the feedback! We can't wait to see you at your next workout!
Negative experience: I recently signed up with Onelife Fitness through an email ad offering free membership. The sign-up process took 5 minutes, and "Free" was prominently displayed in the advertisement(Yes very convenient! ). There was no disclosure, suggestion, or requirement to discuss the terms of service, including the cancellation policy, with a team member or sales specialist. I was led to believe the sign-up was free. Now, blindsided by the fine print, I have to pay a buyout fee to cancel my membership. This experience concludes my business with Onelife Fitness and serves as a lesson not to trust your establishment in the future. I highly recommend you change your business practices and stop taking advantage of people, or you will lose more customers soon. Note: This review is after multiple calls and follow-ups with member services. The answer I received was, and I quote, "I guess this is the world we live in."
Hello Shirin,
We are sorry for any confusion! During your sign up we did not have any promotions that offered a free membership; we do offer a Free One Day guest pass for new guests and we had the Membership Referral promotion, which offered a free month of dues if your referral signed up during the month of May. You signed up online and to complete the sign up you must check the box acknowledging the 12-month term contract. We do sincerely apologize for any confusion during your sign up and any inconvenience or hassle this has caused. Please don't hesitate to reach out to Member Services with any further questions.
Positive experience: I wish the gym stayed open late on weekends it closes so early at 6:00.. also parking can be a hassle during rush hour
Hello Santiago!
We appreciate your 4-star review! Thank you for your feedback regarding our hours on the weekend; we will take your suggestion and pass along to our leadership team! We understand parking can be a frustration during peak hours however we hope this never interferes with our members getting a great workout in! Thank you for being a Onelife Fitness member!
Negative experience: I signed up 3 days ago, i live in GA and i'm in Washington for work, i'm staying 4 minutes walking from this gym, turns out i can't work out here bc they're basically saying i have to pay $11 extra if i wanna work out here bc this is a different category or i have to do an upgrade, upgrade to work out 2 or 3 days bc in my hometown i don't need Upgrades, and i was told i could work out at any location. As a new member i didn't have a good experience feeling i was refused to use the service i just payed for 3 days ago!!! U guys should come up with a good strategy for ur clients, such as: "u have 3 days a yr for special locations" bc it doesn't make sense to do un upgrade for a location of a city where i don't live.
Hello Andres,
We apologize for your experience. We're sorry if any part of the membership was confusing, according to our records you signed up online. You do have access to all clubs in GA with your current membership. If you do not want to pay the upgrade to your membership we do offer a guest pass so you can use our facility during your stay. We do apologize for any confusion, one of our managers would be happy to speak with you to address your concerns, you can connect with them at the club or our email our General Manager at [email protected]. Thank you.
Negative experience: I signed couple days ago, nobody told me about the ridiculous tier. I come to this gym bc I am visiting and the rude people on the front desk doesn't let me in because I don't wanna paid more only to use this f.. location...... that's is ridiculous, that's is unfair and rude.
Hello Andres,
We apologize for your experience. We're sorry if any part of the membership was confusing, I see you signed up early June. You do have access to all clubs in GA with your current membership. If you do not want to pay the upgrade to your membership we do offer a guest pass so you can use our facility during your stay. We do apologize for any confusion, one of our managers would be happy to speak with you to address your concerns, you can connect with them at the club or our email our General Manager at [email protected]. Thank you.
Fantastic experience: Pike and Rose isn’t a large property but Rich does a very good job of making sure it runs like a well oiled machine and people respect and like him for doing so. Unlike other locations, he enforces rules and therefore people now actually listen and do the things I’ve seen lacking at other locations like putting equipment back, cleaning the machines, not taking too long on a machine or allowing someone to work with you, no personal obnoxious phone calls. I cannot tell you how much I appreciate the way Rich treats each person like he’s their personal concierge always in high spirits and always humble, he truly deserves an award bc there are sometimes 100 people in the wieght room but it works and that’s bc of the rules that Rich has somehow made everyone follow without even realizing it. I highly endorse him and his team.
Hello Liz,
Thank you for your positive feedback and for recognizing Rich's hard work and dedication to maintaining our gym's standards. We will be sure to a pass along your kind words to Rich! We're thrilled to hear about your positive experience and will continue striving to provide the best service possible. Thank you for being part of the Onelife Fitness community!
Fantastic experience: Best gym I've ever belonged to in my life. I try to go daily when I can. Best part is the staff. Rich, Skyler, Christiana, Nina and the rest of crew have been awesome. Shoubry, my personal trainer, has helped me make a ton of gains and has top notch knowledge on training, health, and the physics behind everything. Fantastic atmosphere, love this place. They keep improving it by adding racks, mats, and other equipment. Always super clean. Also great location in Pike and Rose. Have zero complains and recommend this place to all my friends!!
Hello Alex!
Thank you for sharing such a positive review of our gym! We're thrilled to hear about your fantastic experience with our team and the improvements we continually make. We'll be sure to pass along your kind words to Rich, Skyler, Christiana, Nina and the rest of our team! Thank you for sharing your awesome fitness journey with Shoubry! We appreciate you being a Onelife Fitness member!
Positive experience: Worth price. They did k They did what they could
Hello!
We appreciate your review! If there is anything we can do to further improve your experience please let us know - we're here to help! You can reach our Club Manager anytime at [email protected]. Thank you.
Fantastic experience: This gym is great. It's not a resort. Anyone leaving 1⭐ is either entitled or looking for any excuse to not work out. It's always everyone else's fault but theirs with these people.
Hello Ryan,
Thank you for your support and feedback! We strive to create a welcoming and motivating space for all our members and guests! We appreciate you being an awesome Onelife Fitness member - see you at the club!
Negative experience: Management needs to implement rules better. One member has been hoarding a bench and a squat rack for an hour now and is barely getting any work done. There are only 2 benches in the entire floor and 4 racks. I come early to avoid crowds and I understand that it’s a small gym, but if gym etiquette is something that’s not valued here, I’d happily move to another gym in the area.
Hello!
We're sorry to read your experience has not always met your expectations! We apologize for any inconvenience...that is certainly not what we want for our members! We will pass along your concerns and feedback to our General Manager, to further coach our team on addressing our policy. If you have any additional questions or concerns, please speak with one of our managers. We're here to help!
Negative experience: Honestly I would give this gym 0 stars if I could. Not only is it extremely crowded at peak times, the classes are over booked and the showers all had hair in them. I don’t think I will ever return and outside of my evening tour and sign up I only visited 2x. And I’m stuck paying either 3 months to cancel or just keep the membership for the next 6 months. I will never sign up for services without reading the cancellation policy again. Lesson learned. I should have stuck with Corepower yoga.
Hi Taylor
Upon investigation your membership was cancelled effective 2/20. We apologize if any part of the agreement was confusing. We are sorry you felt the club was not for you at this time, we understand that during certain hours it is higher volume than usual, but we always hope our members are able to fit in a great workout!
Fantastic experience: If you're a parent to young children, your kids will love the childcare here. The adults are all super professional and even though we've visited the Rockville and Olney OneLife's multiple times (that have pools and indoor playgrounds), my two toddlers request Pike and Rose much more because they know they're loved here. Also, the manager "Mr. Rich" has been so warm and welcoming to me and husband and even our children! He's so kind that he even keeps a drawer in his desk with artwork that our kids make for him. The spin classes are great -- instructors are kind and motivating!
Hello Michelle!
Thank you for the 5 STARS! Just, WOW! YOU MADE OUR DAY! We'll be sure to pass along the awesome words about our Kids Club staff and to "Mr. Rich" as well - they will all be so happy to hear! We work very hard to make sure that we are offering the best experience to every member - so happy to hear that our commitment was delivered! We're honored that your part of our Onelife family! See you at the Club!
Negative experience: You are better off going to a different one life location. This location has too many dumb rules, like no clothes in the sauna and you have to wear shoes while squatting (some prefer no shoes while squatting for better form). The trainers are also very rude and stuck up. I forgot my headphones one day, and was playing my music really low on my phone, and one came up to me and said “bring headphones next time”. I go to a different location now and they are more laid back and it has more space.
Hello Kelly,
We apologize that your experience did not meet your expectations! For the safety of all our members we do have a shoe policy in place at all our locations. We do apologize if a trainer did not communicate appropriately about playing your music without headphones, we will look further into this!
Fantastic experience: Clean. Nice staff. Exactly what I need in a gym.
Negative experience: My recommendation is to go with LA fitness, lifetime fitness, or any other gym in the area. OneLife Fitness is run like a big corporate company and they do not care for their customers. They are only in it for the money and don't care about the community. With all of the locations they have in the DC, MD, VA area they are only interested in numbers...not people or fitness. I originally joined the gym here at Pike and Rose several years ago when it was independent and owned by a company called "Sport and Health". This gym had an amazing community feel, great staff, the cleanest facilities, and light crowds. My wife and I absolutely loved it. When Onelife Fitness bought the company and took over management, the gym quickly declined; mainly as a result of a huge increase in crowds. On busy days, it became impossible to get on the equipment you wanted. The only saving grace for the gym is that they kept the same staff working. The staff is incredible and I wish them the best but I do fear that OneLife's corporate structure will chase them elsewhere. I recently moved homes and sent in notice that I needed to cancel my membership. I provided almost a months notice (as much as I possibly could). One of the lovely staff members that was original to Sport and Health acknowledged my email cancellation and informed me that hopefully by providing evidence of the move, I would not have to pay for an additional month of services that I could not possibly use. After providing evidence of the move, Jenna from OneLife Fitness member services interjected in the matter and refused to allow the move to be justification for membership cancellation. Even after asking politely, pleading my case, and the support of the nice gym staff, OneLife decided to shoot down the request. They are choosing to charge me and my wife for an additional month of services that we physically cannot use. They are happily taking our money for services that they are not providing to us. My interactions with OneLife were very disappointing and disheartening. They have demonstrated that they do not care for the customers and are only in it for the money. I absolutely would not recommend going here.
Negative experience: I just moved to this area, and I’ve already had a OneLife membership, there is nothing online that states that this location is of a different tier yet when I walked into the front desk, they refused to let me in saying that I needed to pay a guest fee. What a horrible experience for a paying customer to be blindsided by additional fees that aren’t clear online nor do you get the same benefits of a free guest pass for a first visit that other nonmembers would get to be able to see if you even want to upgrade in the first place. I’ve been in gym sales before in the past, and to dismiss somebody, or ask them to pay a guest fee before one even offering a tour, or learning a little bit more about why they’re there in the first place is beyond me. Poor sales skills. The front desk member was rude and I won’t be going back.
Hi Alexandra,
Thank you for your review. We sincerely apologize for an experience less than you expected! We do offer a complimentary pass for a first-time guest in the club. Guests who have used their first-time complimentary visit are asked to pay the appropriate guest fee, this policy applies to former members as well. The fee is credited back when a guest joins the club that same day! Our General Manager would like to speak directly about your experience! He can be reached at [email protected]. Thank you!
Fantastic experience: The cleanest Onelife Fitness out of all the ones that I visited nearby.
Hello Spyridon!
Thank you for your stellar 5-star feedback of Onelife Fitness Pike&Rose! We appreciate you taking the time to shout out our cleanliness! We can't wait to see you again at Onelife Fitness Pike & Rose!!
Fantastic experience: Excellent gym.
Hello Bram,
Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience to every member - so happy to hear that our commitment was delivered!
Fantastic experience: I had a very pleasant experience with all of the staff at this location, and they were very knowledgeable and helpful. The individual working at the front desk (I believe their name was ivis) helped me sign up, and made the entire process seamless and easy.
Hello Stephen!
Thank you for your stellar 5-star feedback of Onelife Fitness Pike&Rose! We appreciate you taking the time to shout out our facility, and your kind words about our staff! We'll be sure to pass along the feedback! We can't wait to see you again!
Fantastic experience: Fantastic gym. They're on top of keeping their equipment in great working condition, well-organized, and their entire staff and trainers behave with a level of professionalism and competence that competing gyms lack (e.g. Golds, LA Fitness, Planet Fitness, etc.). Whenever I've had an issue of any sort (very few over the course of my year contract), the manager Richard Mallon and his team handle it immediately and professionally. I've since changed gyms, but only because another one popped up literally next-door to my residence (logistics). I'll continue to recommend this gym to friends and family who want to experience respect, competence, personalization, and professionalism. As far as equipment is concerned, expect to see options available for powerlifting (deadlift platforms/squat racks/bench presses), bodybuilding (machines covering the entirety of the muscular system for isolation along with a Smith machine and many cable options with plenty of attachments), athletic performance (ropes, bands, tire flipping, turf section—both indoor and outdoor), more than enough cardio options, etc. Their sauna, bathrooms, lockers, and showers are clean and well-maintained, and they provide both small and large clean towels.
Hello Michael,
Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote! We're delighted to see how much you have enjoyed your interactions with our staff we will be sure to pass along your kind words to Richard! Thank you for shouting out our cleanliness and variety of amenities. Our mission is to deliver the ultimate fitness experience to every member, every time and your review reaffirms the hard work we put in every day at Onelife Fitness Pike&Rose. Thanks for your kind words and we hope to see you at the club again!
Positive experience: Customer services in rockville is bad is like zombies just staring at you not even a smile but pike and rose there’s this guy looking Asian always welcoming and always smiling and offers me a towel all the time. But the daycare hours are dumb and ridiculous defeats the purpose of having classes when the daycare is closing up lol so dumb.
Hi Jasmine
Thank you for your review. We apologize for an experience less than expected. Our General Manager, would be happy to connect with you directly to learn more about how we can improve your experience with us at a club level. They can be reached directly at [email protected]. Thank you!
Negative experience: The gym itself is well designed. However the logistics of canceling gym membership is buried deep inside a click wrap agreement in part 7 section 3. This important section which highlights your termination rights is hidden. I didn’t know I had to pay 3 months upfront to cancel it and without access to the gym immediately. It’s deceptive. Now you know!
Hi hodan,
Thank you for your review. We apologize if any part of your membership agreement was confusing. To clear up any confusion and make your transition even simpler, please reach out to our General Manager, [email protected] or you may contact our Member Services department at [email protected]. Thank you.
Fantastic experience: Been going for a few months now at $50/m. - access to all gyms in area - always kept very clean, and things seem to be maintained well (sauna wasn’t working when I joined but quickly fixed and better than ever) - 2.5 hours free parking in the area, a dollar for the next hour - gets busy at peak times where you may have to wait for a squat rack or bench - plenty of room and equipment for cardio, stretching, and personal rehab (2 sleds) - outdoor turf!
Hi Roman,
Thank you for your awesome review of Onelife Fitness Pike&Rose! We're ecstatic to hear how much you enjoy your workouts at our location and the variety of amenities we have! Thank you for being an awesome Onelife Fitness member - we hope to see you again at your next workout!
Fantastic experience: Lovely gym. Relatively new and updated, clean, and well lit. Much nicer than the “signature” location in Bethesda
Hello Isabela,
Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience to every member - so happy to hear that our commitment was delivered! We are ecstatic to hear that you are enjoying our facility Onelife Fitness Pike&Rose!
Fantastic experience: Great gym. This place has all the equipment and machines that you need for a great workout. The staff and other members are very friendly and it has a welcoming vibe.
Fantastic experience: Update 04/30/2023: It had been almost a year since I wrote my last update and there have been many improvements so I am upgrading my review back to 5 stars again. Onelife Fitness Pike and Rose now has 4 squat racks which improved the situation considerably. I am glad to report that it no longer feels like a gym that only caters to powerlifters. There is also a much more balanced mix of members now (from all ages), just like it was before the pandemic. Staff is great and welcoming. Gym is very clean and well equipped. ———————————— Old review: Updating my review to subtract one star because of the squat rack situation. I have been a member of Sport&Health (Pike and Rose) for over 4 years now. The gym itself is great and clean and the staff very friendly. However, for those of you that need a squat rack, you may as well avoid this gym. There are three squat racks that are almost always taken. No matter what day of the week. Some members will even superset during busy times leaving the bars loaded in the squat racks. Others will just occupy the squat rack for over one hour during the busiest times in the morning. Members used to be very considerate of others needing to use the racks, but this has changed fast over the last year or so. There used to be a 20-minute limit when I joined the gym in the squat rack which was lifted during the pandemic. Managers have discretely re-issued a limit now at 30 minutes, but you will see trainers and other members ignoring that every single day. Once again, this is a great gym unless you want to use a squat rack. If you do, try one life fitness in Rockville or Lifetime.
Hi Luiz,
Thank you for the 5-stars!
⭐⭐⭐⭐⭐
Fantastic experience: I’ve loved this location since it was sports and health & even more now its one life fitness. Such a nice atmosphere & always clean.
Fantastic experience: Great gym. Great people.
Fantastic experience: Great gym,clean,awesome staff and prime location.
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