Balance Gym: Glover Park

Fantastic experience: A perfect size for workouts. Personal trainers are very experienced. Staff is delightful. It feels local and highly professional.

Fantastic experience: Great gym, great facilities, great classes and great people.

Fantastic experience: The staff at this gym are incredibly kind. Embarrassing, but I actually got lost in one of the adjacent buildings that I accidentally entered from the wrong floor of the parking garage. I was legitimately stuck in a part of the building where the doors had locked behind me. I called the gym, feeling so dumb because it was my first time using the garage, and one of the staff members (Desean) spent more than an hour on the phone with me, literally found me with the building engineer (I was locked in a random room and had NO clue where I was), and helped me find the right way…. Truly one of the most embarrassing moments for me. Thought I was going to have to call for help until he came to the rescue and personally walked me through the right spot to park and how to enter the gym from the garage. He was so kind and nonjudgmental. This gym is fantastic and Id recommend it to anyone in the area. And Desean, thank you!!!

Fantastic experience: Great, clean gym that's never too crowded. Take advantage of the group fitness classes like boot camp and spin!

Fantastic experience: This may be one of the best kept secretes in dc. Space is smaller but not crowded. If you want a spa like atmosphere for your workout without all the usually gym rats this place is ideal My trainer moved here a few months back and I couldn"t be happier. I read a few negative reviews before I went and frankly don't get it. I was always treated well and felt it was great value.

Fantastic experience: I love working here it's a great fun with awesome service!

Fantastic experience: This gym is great, and the staff are friendly.

Fantastic experience: The gym has been, and continues to be, meticulous in keeping the facilities clean and safe for everyone during these trying COVID times. On top of that, the staff are outstanding; friendly and most helpful! Thank you Jacob and team!

Fantastic experience: Balance has maintain a clean, safe and excellent environment before and during Covid. I recruited my husband to join the gym recently and Jacob K offered a tour and all pertinent information for him to utilize equipment and enjoy his workouts. Five stars all around. I especially love Michelle and her Piloxing and Barre classes.

Negative experience: Do not do business with this company! They just sent me to a debt collections agency for a billing error THEY MADE!! I joined about a year ago and signed a contract for 6 months of crossfit because I was moving at the end of the 6 months. I paid the entire amount in full up front at the start of the contract. At the end of my 6 month membership I moved and did not expect to hear from Balance again. About 5 months later I get a email from them stating that they ran some report and found that they somehow credited my account by $214 dollars 5 months ago but were only telling me now. They have yet to provide proper documentation for this and insist I check my banking records to find their error in which they claim to have credited my account by mistake. Instead of taking the time to resolve the error they made, they sent me to collections. I instantly paid the credit collection agency as one would as to not risk having my credit score negatively effected. I'm very sad to have to write this review because I enjoyed their gym but their billing departments practices are fraudulent and highly unethical. I would highly advise anyone not to join Balance Gym. IN RESPONSE TO THE OWNER'S COMMENTS BELOW ON 10/07/2022. 1.) It took you 5 years to comment on my post. Shame on you! 2.) Your response is so generic, it's a nothing answer. I don't believe you're sorry, you're just sorry I posted that. 3.) If you want to be transparent and not generic, please respond with what specifically you've done to address Balances billing and communication practices.

Negative experience: The one star is solely because the staff at this gym are very nice. However the company Balance Gym is a scam. I initially signed up for 2 months and I was told I would only receive one charge at the beginning for my first and last month which I paid for up front. However I received numerous unauthorized fraudulent charges on my account where the company took almost $300. When I tried to go in person to sort out the charges they told me they could only communicate through email to sort it out. I emailed their billing team weeks ago and still have yet to receive a response. This gym will STEAL YOUR MONEY. DO NOT SIGN UP.

Positive experience: After COVID the facilities are reduced to the basement, not anymore an open space feeling.

Negative experience: Rude staff.

Fantastic experience: By far the best community of gyms in DC, hands down.

Fantastic experience: Friendly and helpful staff with a nice clean facility

Fantastic experience: This is a nice gym, machines, equipment are modern and it is clean.

Fantastic experience: By far the best community of gyms in DC, hands down.

Fantastic experience: Just was in the neighborhood it's a jewel though could see they're taking covic19 seriously. Stay balanced though out.

Fantastic experience: Balance is doing a lot to keep the gym sanitized and is still offering classes outdoors with social distancing. Glad to be back at the gym!!

Fantastic experience: Nice

Fantastic experience: The Go for It spirit at Balance Gym is beyond impeccable. All of us want to help out in the contribution to our wonderful community held together by the strength of our Federal Government. Imagine sitting in front of a computer screen, organizing files and papers, having important meetings day and night about policies that affect the 50 States if not the World. Yes, I would go again to Balance Gym!

Fantastic experience: Always clean, excellent hours, and friendly staff. Wide range of personal training and class options. Their CrossFit option has an amazing program and group of coaches!

Fantastic experience: An amazing gym with a phenomenal staff! Jacob, the GM was extremely patient and tending to my million questions about what the gym has to offer. Boy, was I surprised! They have a variety of good equipment available, different sections to do turf workouts, weight lifting, cardio, yoga, etc. the building used to be a spa, so the locker rooms are dreamy, and they offer specials on esthetic/massage work upstairs. I was able to take a boot camp class before signing up for a membership. The class was challenging, but within reason. The coach was enthusiastic, and everybody was having a good time. There is a Crossfit section as well! And they even offer classes like solid core, with the Pilates machine! This gym has everything you need, even parking in the back! Ask for Jacob and he’ll set you up. Also—lots of cool freebies like a free personal training session and three free Pilates reformer classes to start you off!

Fantastic experience: Balance Gym is truly one of the best in the city! Glover Park has super clean facilities, updated equipment, and tons of classes when I don't want to workout on my own. Trying to get my friends to join!

Fantastic experience: An amazing gym with a phenomenal staff! Jacob, the GM was extremely patient and tending to my million questions about what the gym has to offer. Boy, was I surprised! They have a variety of good equipment available, different sections to do turf workouts, weight lifting, cardio, yoga, etc. the building used to be a spa, so the locker rooms are dreamy, and they offer specials on esthetic/massage work upstairs. I was able to take a boot camp class before signing up for a membership. The class was challenging, but within reason. The coach was enthusiastic, and everybody was having a good time. There is a Crossfit section as well! And they even offer classes like solid core, with the Pilates machine! This gym has everything you need, even parking in the back! Ask for Jacob and he’ll set you up. Also—lots of cool freebies like a free personal training session and three free Pilates reformer classes to start you off!

Negative experience: Group classes here are not very good, for the most part (definitely are exceptions- I also don't do yoga): same boring routines, same boring instructors. They do not change things up, and the popular instructors only teach 1 class a week, so that one class is packed. The group fitness used to be managed so much better-- constantly requested feedback and ideas.

Negative experience: Beware of their misleading billing policies! I was a member here for a year. I emailed them in early January 2019 to cancel my membership and received a response saying (in all bold font) that since I had pre-paid my final payment, I would “have no further payments due,” and my membership would run out on March 8. Much to my surprise then, Balance charged me $29 on February 15. I emailed them and asked that this charge be removed since I was previously told that I had no further payments. The billing person (Alex) quite rudely responded to me stating that this $29 is an “enhancement fee” charged to all members on 2/15. When I insisted that this charge be reversed because I was misled by their original email, I was simply told no and that this is part of the membership agreement. A proper business would have apologized for misleading me and offered a refund for the $29. Balance, however, clearly only cares about getting as much money out of you as they can.

Positive experience: I left the last gym that I was a member of because I was wasting my money on it. I was going very rarely, since I didn’t like the place at all. This gym though that I just became a member of about 3 months ago, is the complete opposite. I can honestly see myself staying a member for the next 2 years at least.

Positive experience: The equipment is fine and the facility is clean but the majority of the staff are quite rude and unwelcoming. I went it and handed my card to a woman who didn't say hi back or you're welcome, and didn't even look at me. She has done this several times. Besides the friendliness of the staff, I enjoy working out there.

Positive experience: The staff in this gym make it be one of best gym in the area.

Positive experience: Good space, nice staff! Love all the class options and the amenities they have at the gm

Fantastic experience: Excellent customer service! Super friendly and always tries their best to answer my questions!

Fantastic experience: Used to be a member of Sport & Health at Tenley (way more expensive, also falling apart inside) - Balance is a huge improvement and a true gym that isn't only machines.

Fantastic experience: The best place on Earth. If you want to get fit I suggest going here. Great people great facility.

Fantastic experience: Small space. Good instructors. Nice people.

Fantastic experience: Love my Gym!

Fantastic experience: Awesome atmosphere, exelente classes.

Fantastic experience: Amazing facility! Very clean! Staff is very accommodating. I was only visiting for the holidays and they have a one week and a two week option! Equipment is suitable for heavy lifters and those who desire a simpler workout. They offer tons of classes at great times. I think I found my gym away from home!

Positive experience: Nice place and surprisingly large for the location.

Fantastic experience: Awesome atmosphere, exelente classes.

Fantastic experience: Great, clean gym that's never too crowded. Take advantage of the group fitness classes like boot camp and spin!