Anytime Fitness Billings Shiloh

Fantastic experience: Always supportive and friendly staff!

Negative experience: The Iowa City location is shady and fraudulent! On site management are liars. Don't fall for the scam here. The only reason their reviews look good is because they are crediting themselves for other locations that actually care about the people signing up! Don't sign up here, go down the road to planet fitness or literally anywhere else!! Your sanity and wallet will thank you.

Negative experience: I very rarely publicly share my opinion on businesses but RUN RUN RUN away from this place. This is the most unethical and unprofessional experience I have not had the pleasure of dealing with. Don't fall for the traps they set up in the community like I did. I dropped my name into a box at this firehouse across the street for a chance to win a free months membership at this anytime fitness location and I regret doing that. I got a call that I was a "winner". If you get that call, just decline them. There are many better options in the area for fitness, with people that actually care about other people's well-being. This place is not it. It's a money trap. Save yourself the mental toll you will endure from dealing with this company.

Fantastic experience: Great staff at this location and super informative and helpful!

Negative experience: Been trying to get ahold of someone on the phone for 3 weeks now to get some membership pricing. Absolutely no one answers. Definitely done trying. Going to see what other options there are in the area

Negative experience: DO NOT GO TO THIS GYM. Horrible experience. I wanted to check out the "7 day free trial" to see if I liked it. I set up an appointment, and Logan immediately answered and gave me a tour. He said I had to sign up for a membership to get the free trial and went on and on about memberships. I made it known I could not afford most of the options, and he reassured me there were cheaper ones. I agreed to sign up, and we started paperwork, where Logan skimmed through and showed me where to sign and made sure my key fob worked. That was my first mistake - taking his word as to what I was signing. The 2nd mistake was believing I could cancel at any time , as he claimed. About 4 or 5 days later, I start getting nonstop calls from Logan at the company constantly texting and calling, trying to get me to come in for extra things that I told him I did not want. Those calls and texts were ADAMANT. I was so irritated at being harassed by them that I did not want to go into the gym during staffed hours, and I unfortunately never got to even go in at all. Next, they tried to charge my account sooner than it was denied as I hadn't moved the money over. I had no way of knowing this until it was too late, and when I tried to call Logan to cancel my membership, he directed me to email personnel in billing. I did that and received a message back saying my account is in collections now. WHAT THE HELL?!?! This was all within a 2 month period. I am very upset about the whole entire experience and add on now that I'm also being billed $2000 for a gym that I never got to attend AT ALL, and for a membership that I was supposedly able to cancel at any time.

Negative experience: I have no dealings with this place, but I received a call. They asked "Is this Sam" which is not me. I said no. The called went on with "So this isn't 319..." then hung up. The tone was quite accusatory. I called back asking for whomever called me. He explained it was probably his coworker. I explained how the call went, and that it does not give a good image of the company to call a wrong number, put on a tone of voice as if I am lying, then hang up without so much as an apology. Just own up and apologize for calling the wrong number. It is not hard. The guy then goes on patronizingly with "I'm sorry it affected you like that..." To the manager, please tell me you understand the value of anything customer/public facing going the right way, and not acting like this. The lesson here is, you now have one less person in the world that would want to be a customer. Yeah, just one person, but with attitudes like I just encountered it turns into another, and another etc etc.

Negative experience: Not what I thought I was signing up for at all. For someone upfront about living far, just returning to work and a gym after not walking for almost 2 years and needing a major surgery, this was not a good fit, at all, a decent person would be equally upfront knowing all that and how financially limited I am. I could not justify their actual price that was misrepresented to me; half, I was verbally told half the actual amount, I could justify half-still super pricey for someone at my level- but worth it, to me, at that price. They say you pay a monthly fee, but it comes out biweekly- nope, it's a biweekly fee. The equipment should be flawless at those prices, but they're not. There's an annual fee as well. Just, wow. Cannot trust the management(Kobe) at all like you initially feel. Really read that contract before signing because they are telling you something different than what's there and then not providing a copy. Finally got one after the fact. For all those saying, "duh", they talk over and rush through, reassuring the whole time... duped, don't listen to a word, read and tell them to shush. If they make a verbal promise, get it in writing, immediately. I was told I could cancel immediately at any time because I already lived outside the 15 miles- nope, you must relocate and they slap you with another 2 payments after telling you in person you won't have any further payments. They let the 3rd party company tell you about the 30 days of payments. Thankfully I still fit their criteria, I was starting to see their deceit and made extra arrangements. Be prompt with the 3rd party company, they don't give you a realistic idea in person! Have fun coordinating with in person and the financial party, no time for a discussion between the two and neither helps with the other, super inconvenient. If you are alright paying the outrageous price, the trainers(Bobby and Vaughn) are great! That's an extra additional fee(Bobby is very upfront with costs); also great with follow-up and communication, minus the end, I'm guessing he couldn't get on board with lying to me. Just be prepared to be ghosted and misinformed by the people in the front office. Kobe's attitude was to act like he didn't know who I was and like I was insignificant. His trainee to call you a liar(expected, honestly) and not follow up; I wonder if upper management even heard about my complaints. Oh, they also let you get over 2 months behind, no notifications, so be aware you are basically on your own and they are not sympathetic at all about dealing with the 3rd party company, so that run-around will be fun when you inevitably hit a snag and get blindsided. Handed my fob in the day I was told to and not looking back after zero follow up. Never recommending this business. 100% nope.

Negative experience: CONTRACT SCAM!! If you sign up and try to cancel your membership, they will refuse to answer your phone calls and will never be present in the office. I had this gym refuse to help me with canceling my membership despite the fact that I signed my initial contract here. They are practicing fraud and I advise anyone to stay away from this gym.

Negative experience: Highway robbery I’m being charge over 100$ a month and they take bi weekly I’ve been trying to cancel my subscription the last month and can’t get a answer from any establishment, if any one has the correct number for corporate I’d appreciate it . thanks

Negative experience: Clean gym.

Fantastic experience: Excellent Anytime. Brand new club. Spacious. Functional equipment that suits all workout programs. Clean as a whistle. Im from out of state and forgot my Key fob. Manager took care of me with no issues and made me feel very welcomed. Sign up today and don’t make excuses that compromise your health and fitness.

Fantastic experience: I had a great experience at the Shiloh Anytime. Darren, the manager, was extremely helpful and welcoming -- and even offered to come in on his day off if that would work better scheduling-wise for me. He worked closely with me to figure out a plan that would work for my visit to Billings. The facility is nice - super clean and with a good selection of equipment and machines, including all the equipment for deadlifts, presses, etc. I wasn't expecting what I think of as more 'niche' equipment like the ones used for glute-biased hyperextension, so I was excited to find that. I've had an excellent experience here and highly recommend checking it out!

Fantastic experience: Darren is a superstar and runs a good gym. Have enjoyed my experience so far.

Fantastic experience: Darren was super awesome and kind while making our experience great.

Fantastic experience: New Manager Darren is amazing I can't explain it better than that, amazing manager, amazing atmosphere and amazing gym.

Fantastic experience: This was my first experience at the localAnytime fitness in Billings Montana. First impressions were outstanding! This starts with the amazing staff who are very friendly and really want to help you out. One of the Managers Darrin, exceptionally great guy. Also I can’t remember the others name which was a young women. She even came over since I was out of town and just started chatting it up while I was preparing for my workout. Next this Anytime fitness was way nicer, new equipment and spaced out very well compared to my local gym I go to in WA. Also I noticed how clean this facility was. Honestly five stars doesn’t do it justice. I really appreciate few days of working out. Can’t say enough top notch gym and staff! Until next time I visit family in Billings.

Fantastic experience: Clean gym, has everything you need. Private showers and bathrooms instead of the open locker room format which is great. The manager, Darren, is awesome. Greets you everytime you walk in, is on top of everything.

Fantastic experience: This is gym is perfect for people with different work schedules! I work night so it’s super convenient that it’s 24/7. It’s also so clean and every time I’ve come in with friends or by myself during the day, Darren makes sure to greet and treat me like I’m family. It’s super comfortable for women. It’s super safe and friendly for sure. Would highly recommend to a friend!

Fantastic experience: This is by far my favorite gym hands down. They are so clean and friendly! Darren welcomes me everytime i walk in. They have conversations with me and help with my workouts. It’s a great place to workout. It feels safe and supportive. Highly recommend.

Fantastic experience: It’s a clean place, the staff is amazing, and you feel like family here. Darren has been one of the main people who has made this place comfortable and safe to work out at.

Fantastic experience: The best gym I have ever been to hands down and I use to go to Chuze and planet fitness. Darren helped me quickly replace a keyfob that I misplaced and immediately contacted me back when he was available .This gym has all personal bathrooms and squeaky clean weight equipment they also are open 24 hours! Office hours are different I think its Tuesday-friday 11am-7pm if you aren't sure give them a call and they will tell you what days the office is open if you need any assistance from staff.

Fantastic experience: Wonderful staff on the Westend. Darren, Kirk, and Amanda are very resourceful in getting you to your fitness Goals. I have been with Anytime for a few years now and they are convenient, clean, and everyone is very friendly.

Fantastic experience: I give 5 stars! Honest management , Darren, the manager at the Shiloh location is good with knowing how to give you the correct membership that fits your wants, needs and is very understanding! Clean facilities and friendly employees (:

Fantastic experience: This place is dirty. Weights are everywhere and never racked back up. Staff is very disrespectful and laugh at u

Negative experience: Nice facility but dude said I had to pay and sign up in order to get my seven day free trial to even see if I like the facilities first. He only gave me a tour and then try to swindle me into signing up.

Fantastic experience: I work odd hours sometimes, I like that I can workout literally in the middle of the night if I want to. Also, the hydromassage bed is a gamechanger after a good lifting session.

Fantastic experience: Joined through my job so got a great rate. No complaints

Negative experience: Everything about the condition of the gym is great. Huge variety of equipment that are kept clean at all times, and the place is safe for customers. They also have private bathrooms and showers, and it isn't super crowded as well. HOWEVER, like many reviews mentioned, they have multiple red flags in their business practices. I came here due to an ad I clicked on Facebook but what they offered me during my inquiry was totally different from what I saw on the ad, almost made it felt like a scam. Their regular membership policies are also very questionable, very different from most gyms and again it's almost as if it's a legal scam (you should ask them about commitments and membership cancellations because they won't tell you, they want your money). Even their own employees acknowledge the fact that their ads are "just to get customers to the door" (aka click bait), which means that this has probably been happening for quite awhile. Hopefully sometime in the future this business model of theirs will get brought to light by news or lawsuits, and changed to a more ethical and consumer friendly one.

Negative experience: They scam say your going to pay 36 a month then bill you double .Then say that you have to pay 250.00 to cancel they did it to my apprentice too dont fall for it

Positive experience:

Fantastic experience: The staff here is very helpful. Real professional attitude. I would reccomend AF without reservation.

Positive experience: Friendly environment

Fantastic experience: The best truly

Fantastic experience:

Fantastic experience: Decent equipment, good location.

Fantastic experience: Clean facility and welcoming atmosphere!

Fantastic experience: Great management and atmosphere!

Fantastic experience: Great gym, clean and and manger is extremely professional and helpful

Fantastic experience: Kevin was very kind and professional! Highly recommend this location!

Negative experience: Kevin, who works at this location, was rude and unhelpful when trying to cancel membership. Told him I travel for my professional but my original club was this location, apparently you need to know your original club to cancel contract with them. He brushed me off and did not help resolve my issue. Do not go to this anytime location.

Fantastic experience: Went there late nights, it was empty never had a problem. Staff should clean up the weights though they're thrown randomly

Negative experience: Rude

Positive experience: Management contacted me to resolve issues.

Fantastic experience: This location is awesome! The owner and staff truly care about the members here. Would always recommend! :)

Fantastic experience: Great

Fantastic experience: Cristine and her crew that work there does a awesome job of making everyone feel like they’re wanted there. Nice and clean, lots of machines . I’ve been a black card for three years now. Wouldn’t go anywhere else. Laurie Kloos

Negative experience: Worst gym I have ever gone to. The manager is very shady, lied to me about my contract. When i went to cancel my membership I was told I owed around $500 just to cancel it although I was told in the beginning it would be $99. The equipment is old & the hydro bed & tanning are iffy if they are going to work. Do not go here, they just want your money.

Negative experience: The manager is really shady, they lied to me about my contract and wouldn’t respond when to the better business bureau when questioned. They have bad ratings with the BBB and other business reviews. Definitely don’t trust them!

Fantastic experience: Tried the Anytime Fitness in Coralville for a year, but am so glad to be back at this one on highway 1. The manager is great!

Positive experience: Membership costs a little too much. Otherwise its a great place!

Negative experience: Moved away and I am currently being held HOSTAGE by Derrick and the anytime fitness in Iowa city. I moved away and tried to transfer my account that didn’t work so I have been trying to cancel for TWO MONTHS. My call have been ignored. Just remember if you enter into a contract here they won’t let you out even when you move. I’ve paid for a membership I cannot use for two months now. STAY AWAY especially if your a college student like myself!

Negative experience: Refusing to close out memberships when my fiancé and I left after graduating school. Two months of payment and the gym in our new town says they are still waiting for Derek and the anytime in Iowa City to send the papers. We are so fed up with the back and forth we will never be joining an Anytime fitness again. STAY AWAY, the gym isn’t great either. Always dirty and very small.

Fantastic experience: Derek is great he sold me

Positive experience: I like Anytime Fitness because it has a cheap membership cost, and it has a trainer program here, although I haven't tried it out myself. The reason it doesn't get 5 stars is the equipment isn't as nice as say the U of I Wellness Center, or have the same variety, but they're usable and get the job done. If you're looking for a gym and you're on a budget or are a night owl, this is the place to go. You will get what you pay for ;)

Negative experience: My daughter moved to Minneapolis in January and tried to cancel her membership, but the owner did not respond until April, after billing for 6 months. According to anytime fitness, memberships have to be cancelled locally. Good luck with that!

Fantastic experience: Nice place and good atmosphere :)

Positive experience: Nice place to work out at. If you go at night it's really quiet

Fantastic experience: Great atmosphere and very convenient location. Brandon is a fantastic trainer who cares about his clients improvement and goals! He is very knowledgeable about training and nutrition!

Fantastic experience: Can get overcrowded during school. But it is always open so it's beyond convenient!

Fantastic experience: good value. Brandon is great and would do anything to help. he keeps a very clean building. the new location is a good upgrade.

Fantastic experience: Anytime Fitness has been one of the best investments I’ve ever made for myself. I’m old [66] and thought I’d spend the rest of my days as a hobbled up old man, unable to walk much or do the things I love to do; Anytime Fitness has changed all that for me in just a few short weeks. Eight months ago, I had to walk with a cane—sometimes two canes—just to get around. Playing golf was excruciating, walking across the room was excruciating and playing with my eleven grandchildren was next to impossible. I’d seen many doctors and physical therapists, but I could find little relief for my back and leg pain. My chiropractor helped some, but I could not stop the pain. I received an injection in my spine to help alleviate some of my symptoms, and the doctor suggested that I join a gym to help strengthen my back and leg muscles to help my back because the shot would only last from three days to three years. My wife and I searched the area for possible gym membership and decided we’d look at Anytime Fitness West in Iowa City. We’re both extremely happy that we did. First, you are greeted by the Brandon’s, the manager of the gym and the personal trainer at the gym, who both happen to have the same first name. They are young men with outgoing personalities and a friendly attitude. They say hello every time you enter the gym, take an interest in how you are doing and offer to help in any way they can. They make sure that the entire facility is clean and the atmosphere is pleasant. The other members that we’ve been around in the gym are friendly and helpful. I’ve had people offer to show me how things work and many people have asked how I’m doing. It is a great atmosphere for exercising. Because of my back and leg problems, I decided to utilize Brandon, the personal trainer. At first, I thought the price was a little expensive—living on a pension and social security can be a little underfunded at times. It turns out that Brandon Paulson is a freaking genius when it comes to training and helping someone develop and strengthen certain parts of their body. The cost is minimal when I see the results and worth every penny. I’m going to continue with his assistance because he really knows his stuff both through his college degree and practical experience. He started me on a program that, frankly, seemed a little strange to me. He has me walking like a chimpanzee, moving like a duck and stretching out parts of my body that I forgot I even had. Guess what. I don’t have to walk with a cane anymore. My pain is minimal and often gone all-to-gather. I cannot believe my good fortune at times to have found a person who could actually help with my pain. I recommend Anytime Fitness West in Iowa City to anyone who wants to exercise [at any level] in a welcoming environment. The Brandon’s are terrific young men, who taken a real interest in you as an individual. Heck, Brandon, the trainer, even gave me his cell phone number so I can call him on the week-end should I have any problems or need his help—he’ll even come down to the gym if you ask. My wife and I really like this gym and the people who work there. Even though we’re older, we feel extremely welcomed. I’d suggest that if you’re looking for a good place to exercise, no matter your age, Anytime Fitness West in Iowa City would be the place for you. Not only is it terrific, you only have to remember one name to receive all the friendly service you desire—Brandon.

Fantastic experience: Great new location! Now you just need to open a place in Coralville.