Information about Yellowstone Fitness

Grand Ave 1595
59102, Billings
+1 406-245-0960

Opening hours

  • Monday: 4:00 AM – 9:00 PM
  • Tuesday: 4:00 AM – 9:00 PM
  • Wednesday: 4:00 AM – 9:00 PM
  • Thursday: 4:00 AM – 9:00 PM
  • Friday: 4:00 AM – 9:00 PM
  • Saturday: 6:00 AM – 8:00 PM
  • Sunday: 6:00 AM – 6:00 PM

Our comment from FitFit United States about Yellowstone Fitness:

Welcome to Yellowstone Fitness, a premier fitness center located in Billings, Montana, designed to cater to everyone’s fitness needs. Our gym offers a wide array of amenities and services to ensure a fulfilling experience for all members. Here are some highlights from our community of fitness enthusiasts:

  • Inclusive Atmosphere: Many users have praised the friendly environment and welcoming staff, making it a great place for individuals of all fitness levels to work out together.
  • Extensive Equipment: Our facility is equipped with a variety of machines, free weights, and dedicated workout spaces, ensuring that everyone can find the equipment they need, even during peak hours.
  • Amenities Galore: Enjoy our swimming pool, sauna, steam room, and hot tub for relaxation after workouts, along with a basketball court for recreational sports.
  • Clean and Spacious: Members frequently comment on the overall cleanliness and spaciousness of the gym, which contributes to a comfortable workout environment.
  • Great Classes and Services: We offer a range of fitness classes included in the membership, along with additional services such as a smoothie bar and daycare options for parents.

While we are proud of our many positive attributes, we recognize that some users have expressed concerns regarding the welcoming atmosphere for new members, especially during busy times. We are committed to addressing these issues and ensuring that everyone feels safe and included in our community.

Whether you are a seasoned gym-goer or just starting your fitness journey, Yellowstone Fitness strives to be the best gym for you in Billings. Join us and experience the difference!

Yellowstone Fitness: Opinions

4.6/5 (122 Opinions)
Top Rated Gym
Delbert Skidmore 8 months ago

Fantastic experience: The steamer was awesome

Yellowstone Fitness

Thank you, Delbert!

Jared Hayes-Mazzocco 8 months ago

Fantastic experience: I was in Billings for business and chose this gym to workout at and it did not disappoint. I will go back when I return.

Yellowstone Fitness

Thank you, Jared! Please come back and see us next time you’re here!

Kayla Marker 8 months ago

Negative experience: The hours are so terrible

Yellowstone Fitness

Hi Kayla! So sorry you feel this way! We open at 4am and close at 9pm on weekdays and open at 6am on weekends. Please give Alex a call and let him know which hours you think we’re missing. 406.245.0960 Thank you!

Kathy Dabner 9 months ago

Fantastic experience: Awesome employees and members. Very comfortable experience.

Yellowstone Fitness

Thank you, Kathy!

Stacy Hunter, MPA 9 months ago

Fantastic experience: The price is fair, considering the value you get for it. There's absolutely no shortage of weights, weightlifting equipment, and cardio equipment. There are multiple workout rooms, a full size basketball court and a swimming pool. If you can't find something to do at this gym, you're not trying to work out.

Yellowstone Fitness

lol we’re so glad you feel this way! Thank you for the review, Stacy!

Aaron Acosta 9 months ago

Fantastic experience: Love this gym, it’s got something for everyone!

Yellowstone Fitness

Thank you, Aaron! We’re so glad you feel this way ! Appreciate your review!

Raychel Carlson 9 months ago

Fantastic experience: This is a great place to work out.

Yellowstone Fitness

Thank you, Raychel! We’re glad you’re here!

Happy Hall Haven 10 months ago

Fantastic experience: This is without a doubt, a five star gym. If I could rate higher, I would. This is the gym for you, if you want the BEST gym possible in Billings Montana.

Yellowstone Fitness

Thank you so much for the 5 stars!! We appreciate you!

Michael 11 months ago

Fantastic experience: Great gym, loads of machines and amenities, not too expensive, nice staff, and it's kept clean.

Yellowstone Fitness

Hey Michael, glad you like our gym! You get what you pay for, right? :) Thanks for the review!

Daniel Heffernan 11 months ago

Negative experience: I really enjoyed going to this gym but unfortunately it is NOT very welcoming of new members ! It's a good ol' boy club , everybody knows each other and if your a new guy the other male gym regulars will try to intimidate you , stare you down , mean mug you etc.. I have had men stare me up and down while using the showers , whenever I try to use a machine some petty guy will say he's using it when he clearly was not ! I feel like I'm in 3rd grade again dealing with all the petty immature insecure guys , I started out going to this gym around 2 / 3 ish pm in the afternoon and the guys in there were extremely hostile towards me , acted like children , I've had my car screwed with in the parking lot , than I started going in the mornings about 7 am and it didn't take long for those guys to start hawking me down , trying to intimidate me all over again , if your a guy and your new to this gym I wouldn't recommend , it's just sad that as a combat veteran in my own country in my home state and I'm treated with such disrespect .

Yellowstone Fitness

Daniel, we are so sorry that you felt this way about our other gym members. We have never had this issue reported to us before and we usually get really good reports about other gym members and the welcoming atmosphere at our gym. If you get a minute, please come in & talk to Alex about it. We definitely don't want people to feel this way at our gym. Thank you!

Anna P 1 year ago

Fantastic experience: I came to YF with a day pass ($12). Staff was so friendly. The facility had everything I needed. Plenty of equipment of all kinds. The only time there was a wait was to use the squat racks. I love most how many different rooms there are. Really big and fantastic facility. Pool and showers were clean too. I plan to come back whenever I get the chance.

Yellowstone Fitness

Thank you, Anna P! We appreciate your review so much! Please come back & see us again soon!

Randy Pahal 1 year ago

Fantastic experience: Great gym. Excellent variety of equipment. Nice staff and members are friendly

Yellowstone Fitness

Thank you for the review, Randy! We are glad you enjoy our gym!

Angelia Parreno 1 year ago

Fantastic experience: My husband and I love this gym! They have a class schedule with multiple class offerings, a protein shake bar, clean bathroom facilities etc. the gym is a moderate size with sufficient machines and weights. It’s kept pretty clean by staff and the people who attend here seem to be a good crowd. Highly recommend.

Yellowstone Fitness

Thank you, Angelia! We are grateful you feel this way & for your great review!

Run Rye Run 1 year ago

Fantastic experience: Expensive but great place otherwise

Yellowstone Fitness

Thank you for the 5-stars! Sorry you thought we were expensive - we are competitively priced with most gyms around Billings. Glad you felt you got what you paid for! Thanks for coming in!

Cole Branstetter 1 year ago

Fantastic experience: Amazing, clean gym! Great hours and child care is a huge plus! Best gym in Billings!

Yellowstone Fitness

We appreciate you, Cole!

Cierra Stewart 1 year ago

Fantastic experience: Great gym with an amazing kid zone (day care area) is great, Kayla who works the evenings is absolutely amazing with kids! My daughter is always so excited to see her and has a great time. She is amazing.

Yellowstone Fitness

Thank you so much, Cierra!

Ron Curtis 1 year ago

Fantastic experience: It's great place.

Yellowstone Fitness

Thank you for coming in & thanks for the 5-stars! Hopefully we can surpass ok on your next visit!

Joe Carlson 1 year ago

Negative experience: Walked in on Saturday at about 1pm to get a day pass, there was no one at the front desk, I waited for about 10 minutes then finally three teenagers came up, one boy and two girls. They didn’t really acknowledge me at first, then finally helped me, the whole time they just kept talking to each other while helping me. I know they are teens but it’s very unprofessional and unwelcoming for new guests like me. I eyed the front desk many times during my workout and multiple times the front desk was unattended. Very disappointed.

Yellowstone Fitness

Joe, we are sorry that you felt unwelcomed by the front desk at our gym. We are having an employee meeting this weekend & we will definitely bring up your comments and review customer service with these employees. Thank you for bringing it to our attention.

Lynn 1 year ago

Positive experience: Been with this gym for at least 10 years – so obviously I love it! Only other place I’d probably go is Fuel, but they’re across town. YF is always pretty clean. When it's jam-packed during peak hours, it does get a bit cramped. Pricing feels a bit much due to a few things… There’s limited hours. I don’t regularly go late to the gym, but there have been enough instances that’s it’s a bit of a nuisance. Lots of newer machines, but some still need replaced, as could the free weights near women’s locker room. More intervals in the free weights would be beneficial as well, like 12.5lbs, 17.5lbs, etc.. Lots of other gyms have them & it’s so nice to have the options. Especially during peak hours when it’s hard to get your hands on the weights you may need. Could use more 45-pound plates by the squat racks (didn’t think I’d ever see the day where I said that!). Also, can we nix the prolonged filming? I’ve had friends send me people’s videos where I’m in the background and it’s annoying. That’s not what I pay for. I get that people may want to record things like their PR attempts… But setting your phone up on equipment and/or tripods interferes with other members workouts in multiple ways.

Yellowstone Fitness

First of all, thank you for being a member for 10 years!! We really appreciate you! Secondly, thank you for the feedback and review. We are working on replacing the free weights near the women's locker room entrance right now. We will also address the camera/filming issue around the gym with signage. If you ever have concerns like these again, please know that you can come to Alex, Ethan or Don anytime and let them know! Thank you!

Matthew Arps 1 year ago

Fantastic experience: Love this place. It’s more than a gym! It’s a second home. The staff are my friends as well as its members! 10/10!

Yellowstone Fitness

Thank you, Matthew! We really appreciate it and are so glad you feel this way!

Kaitlyn Gebhardt 1 year ago

Fantastic experience: I had an amazing experience! There were friendly, laid back workers, delicious and affordable smoothie protein shakes, and the facility was nice, comfortable, and clean! One of the best gyms I have ever been to!

Yellowstone Fitness

Kaitlyn! Thank you SO much for your review! We really appreciate your feedback! Thank you for coming in! Hope to see you again soon!

Charlie Skye 1 year ago

Fantastic experience: This place is great! Perfect for the mamas needing to get their fit on. All the staff is super friendly and the childcare here is wonderful. Special shout out to Scott. This guy really cares about his clients well being and cues amazingly. I'm vision impaired and currently pregnant. Signed up for a refresher in form loved every minute. I felt heard and got some great tips to help me continue my lifting journey throughout this pregnancy. Thanks y'all

Yellowstone Fitness

Thank you so much for the review! We are so glad you are enjoying your time at YF! Thank you also for the positive words on Scott - we do love having him train at our gym! Please let us know if there is anything else we can do for you! Way to keep lifting - you go, girl!

Vegas 1 year ago

Fantastic experience: Great place to get your sweat on!

Yellowstone Fitness

We appreciate your review, Vegas! Thanks for coming in & for the feedback!

john fitzpatrick 2 years ago

Fantastic experience: Best gym in Billings by far!

Yellowstone Fitness

Thank you, John! We're so glad you feel this way! Thanks for the review - we appreciate it!

Mark Overholt 2 years ago

Fantastic experience: I just took a tour of the place and I was very impressed. Lots of different exercises and equipment. The staff were friendly and helpful in showing me around and explaining things . I hope to join up theirin near future in getting a membership

Yellowstone Fitness

Thank you, Mark! We appreciate your review & feedback!

Laura Sepulveda 2 years ago

Fantastic experience: While I was living in billings I went to the gym and I love it. Now I come couple weeks every other months and they let me go w no crazy fee. I love the atmosphere. The people who work there always are very nice and friendly. The place always is extremely clean. This place give me great energy!!!

Yellowstone Fitness

Thank you, Laura! We appreciate it!

Ian Ward 2 years ago

Fantastic experience: My physical therapist is showing me how to work out down there. I'm paralyzed so she has to show me certain ways to work out on certain machines. It's the only place I've been able to work out since they closed Saint Vincent's workout room.

Yellowstone Fitness

We're so glad it's working for you, Ian! Thank you for giviing us a shot! Please let us know if we can help in any way!

Justin V. 2 years ago

Fantastic experience: Large gym with plenty of equipment as well as additional amenities such as a basketball court, swimming pool, and steam room. The employees are also friendly and helpful. Best gym I've been to in Billings.

The Life Of Karma 2 years ago

Fantastic experience: Best gym in billings. A little expensive at $60/mo. However, there are a lot of amenities. Classes are included in membership. Within the gym, there is a pool, hot tub, sauna, steam room, even punching bags, and a large room with mirrors. If you'd like an all-around gym with everything you could need, this is your gym.

Gracie Seroka 2 years ago

Fantastic experience: During the months I have been a member (about 10) I have found this gym to be great place to work out. There is enough equipment for even the busiest mornings, the women’s restroom has always been clean, the pool area and sauna are the perfect temperature, and everyone is friendly and helpful. As for classes, there are quite a few for all age and strength levels, but I have only participated in Pilates so far. I would appreciate Zumba at a convenient hour (not 5:30 am!) but you can’t have everything. If you are a couple, and one of you is over 65, we found Yellowstone fitness to have the best monthly rate around!

Becca Noack 2 years ago

Fantastic experience: Busy gym in billings but on off hours you can get access to any machine or workout space imaginable

Dylan Wood 2 years ago

Negative experience: The equipment here is fine, but they really struggle to maintain a good gym atmosphere. The staff also have inconsistencies within their policy causing members confusion. They have a basketball court, which is nice, but I've been bullied out of basketball for pickel ball by 80 year old women.

Danielle Fry 2 years ago

Fantastic experience: Love the open floor setup. It's easy to feel comfortable because people at all different levels attend. Good classes and nice pool with hot tub, sauna, and steam room. Very reasonable rate. Also offers coffee and healthy smoothie bar.

tom schafer 2 years ago

Fantastic experience: Great place to go staff is very welcoming when you get there and leave always a hi and have a great day when leaving

Yellowstone Fitness

Thank you, Tom! We are so glad to have you at YF!!

Theresa Henry 2 years ago

Fantastic experience: I loved it here for years until I brought up a questionable poster that can encourage disordered eating to management. The manager told me to "cool my jets," "get a life," and that I was "blowing it way out of proportion" All without listening to any customer feedback. Consequently, they no longer have my business.

Ryan McDonald 2 years ago

Fantastic experience: Good gym. Free weights, good variety of machines. Plenty of stair master, treadmills, ellipticals, bikes ect. Separate rooms for stretching, abs, and plyometrics. Facility is clean. Has a steam room, sauna, pool and spa.

Weston Weigand 2 years ago

Fantastic experience: Great staff, nice equipment, good energy, always a pleasure to workout here.

Nan Eus (WYEarthTreasures) 2 years ago

Fantastic experience: I dropped my son off there and he really liked it and he is very picky about his gyms

William Patrick 2 years ago

Fantastic experience: The best gym in billings

Les Nagrodski 2 years ago

Fantastic experience: This fitness center has everything you need to become a new you. You’ll be glad that you joined..

Dan Schaner 2 years ago

Negative experience: My sister-in-law was repeatedly harassed by a male maintenance employee, Robert, over several months at Yellowstone Fitness. Inappropriate comments, stalking, unwanted attention, disregard for personal space, etc. When she reported the situation to the owner, Don, he admitted that there had been problems in the past with that employee for similar behavior and that it would "never happen again". Over the next few months, the employee was extremely hostile toward her, and resorted to pathetic acts of intimidation, such as glaring while she worked out, staring her down in the parking lot while she was in her car, and even flipping her off (which was caught on camera). It reached the point where she no longer felt comfortable, or even safe going to the gym. When this was brought to the attention of the owner again, he refused to take necessary action to ensure that a young woman would feel safe in his gym, and around his employees, despite video surveillance supporting her claim. Given the choice between keeping loyal clients and replacing his creepy maintenance guy, he made the wrong choice. Regardless of the outcome of this situation, it is apparent that this gym is more interested in making money than ensuring the safety of female clients. It's 2022. A woman should be able to go to the gym without being harassed and intimidated by its male employees, or anyone else, and a gym owner and other staff are responsible for taking quick and decisive action when such situations arise. I could not in good conscience support a business that treats women and handles public safety in this way, and I know that I am not alone in this. Yellowstone Fitness might be a great gym, but it's a terrible place to do business.

Sydnee McKee 2 years ago

Negative experience: My friend is being harassed by a man working at the facility. This has been caught on camera and brought up to management multiple times. The owner of the business refuses to do anything to protect her. She obviously does not feel safe working out here anymore and is currently having to try find a new gym. She's built up a community at this gym and is devasted to have to start over but the conditions here are no longer safe for her here.

Travis Bohl 2 years ago

Positive experience: Great atmosphere with great amenities!

Randy Charlemagne 3 years ago

Fantastic experience: They do have a sauna, steam room, hot tub and swimming pool. I loved it there. The pass I bought was for 1 day, however it happened to be fir 2 days. I can remember the exact amount I paid but it was under 10 US dollars. Have no pic as I didn't take any.

Todd Roberts 3 years ago

Fantastic experience: My favorite gym in Billings.

Dakota Belliston 3 years ago

Positive experience: Big gym with lots of equipment. I took a star away as they need to clean their equipment better.

Mikaela Marak 3 years ago

Fantastic experience: Great atmosphere, all the equipment you need, and they keep adding more all the time! I love it here!

Ethan Sullivan 3 years ago

Fantastic experience: Best gym in Billings. Something for everyone and plenty of cool folks to meet. The sauna is great. Plenty of free weights too.

Abigail Swanson 3 years ago

Fantastic experience: Very inclusive gym

Daniel Cain 3 years ago

Fantastic experience: Best wet sauna!

Yellowstone Fitness

Thanks, Daniel!

Jamie Shelhamer 3 years ago

Fantastic experience: The pool and steam sauna are my happy place. It's clean and the staff is helpful

Cara L 3 years ago

Fantastic experience: Love this gym! Spacious with a good amount of all the equipment you need!

Daniel Burgess 3 years ago

Fantastic experience: Great gym - clean equipment, friendly staff.

Selene Ramirez 3 years ago

Fantastic experience: Nice clean setup. Highly recommend.

The Sph1nx 3 years ago

Positive experience: I love this place.

Yellowstone Fitness

Thank you for the love! We love you too!

Aaron Shaffer 3 years ago

Fantastic experience: My second home. Long before working here this place has been warm and welcoming. Many of my best friends have been met here.

Grace Dana 3 years ago

Fantastic experience: A favorite of mine when I lived in Billings! They let me bring my own barbell in all the time for my Weightlifting. Tons of equipment, staff members knew me by name before long—even attracted a few friends while working out!

Patrick Daley 3 years ago

Fantastic experience: Great, clean gym that acquires new equipment regularly and has a great variety of options available for exercise.

Marty Your Transporter 4 years ago

Fantastic experience: Great place

Jonathan Berens 4 years ago

Positive experience: Early Saturday morning not alot of selection in bakery. Otherwise typical grocery store and in Red Lodge, MT..

Eric Hendricks 4 years ago

Fantastic experience: Very good health club. Nice facilities.

Courtney M 4 years ago

Negative experience: Jamey Eisenbarth is a horrible person don't do business here

Andrew “Pedro” Garcia 4 years ago

Fantastic experience: AWESOME SAUCE !!! Fr:: Vote-4-Pedro AMERICA

Spaz Za 4 years ago

Fantastic experience: Defiantly an awesome establishment

Timothy PMH 4 years ago

Fantastic experience: I love this place so much. It's my temple.

Douglas Friedel 4 years ago

Fantastic experience: Great place to get started on your dream body

Mikayla Stowe 4 years ago

Fantastic experience: Great gym ! New equipment all the time making it awesome to try new workouts. Best gym in town

Sally Ellestad 4 years ago

Fantastic experience: Best gym I have been to in years.

Alisha Sublette 4 years ago

Fantastic experience: I love yellowstone fitness! They have everything I need there... workout area, stretching area, pool, hot tub, sauna, huge bathrooms, basketball court and showers! The staff are all great as well!

Rachel Reed 4 years ago

Fantastic experience: Great range of equipment, not too busy. Wish classes were included in student membership.

Yellowstone Fitness

HI Rachel! Thanks for the review. Most classes are included in student membership -- the only ones that aren't are small group training sessions and they are only $5, but all swimming, yoga, HIIT, cycle, and many more are included!

Brice Ligget 4 years ago

Positive experience: Big open room for the exercise equipment. But the pool room is door is open making the pool area cold and drafty. I wonder if they know how much energy they are wasting?

B leu 5 years ago

Fantastic experience: Great atmosphere!! Good people!!

Colin Pagano 5 years ago

Fantastic experience: Always a great place to workout

Jason Williams 5 years ago

Fantastic experience: Nice clean fitness center

Chris Cross XMF 5 years ago

Positive experience: It has a pool and all the work out equipment you need . and different sports like volleyball n basketball

Riley Wegner 5 years ago

Fantastic experience: Clean and so many machines and free weights of all types!

Yellowstone Fitness

Thanks, Riley!

Marcilynn Limberhand 5 years ago

Fantastic experience: Cool work out place

Yellowstone Fitness

Thank you for your post!

Scott Stodtmeister 5 years ago

Fantastic experience: Great gym! Always clean, lots of free weights, and I've never had to change my workout because something was unavailable. Even after work it's not overly busy.

Yellowstone Fitness

Thanks for your review, Scott!

Sonja Holt 5 years ago

Fantastic experience: Awesome gym, they have do much equipment

Yellowstone Fitness

Thanks Sonja!

gerard lyons 5 years ago

Fantastic experience: Loved this gym when I lived in Montana. Clean, nice equipment, good atmosphere, good hours.

scott marosok 5 years ago

Fantastic experience: Best gym in Billings. All around most complete in all ways

Yellowstone Fitness

Thanks, Scott!

MONA TANNER 5 years ago

Fantastic experience: Great gym that has everything anyone would want

Yellowstone Fitness

Thanks, Mona!

Jeffrey Dopp 5 years ago

Positive experience: Just moved to Billings and after trying out several gyms we decided on YF. I like the equipment they carry, older model machines (which I prefer), nice newer cardio equipment. Newly remodeled locker rooms are really nice.

Yellowstone Fitness

Thanks for choosing YF, Jeffrey!

jimmy buffet 5 years ago

Positive experience: Great gym for the average person or bodybuilding enthusiast. Gym is not really catered to athletes or powerlifters. They have a handful of athletic gear like bumper plates. But if you use them for what they’re made for you will get glared at. Not necessarily the gyms fault. Only notable negative is that the gym turns into a zoo from 4-7 pm. Getting steadily worse. Maybe time to up the membership price sadly.

Yellowstone Fitness

Thanks for your feedback, Jimmy B!

Jacki Ransom 5 years ago

Positive experience: Very nice clean facility.

Yellowstone Fitness

Thanks for the review, Jacki!

Rolihlahla Moore 5 years ago

Fantastic experience: Chef Life

Yellowstone Fitness

Thank you so much for the 5-star review!

Jasper Walksnice 6 years ago

Fantastic experience: The courts are cool

Yellowstone Fitness

Thanks, Jasper!

Luke Huskins 6 years ago

Positive experience: They have everything you need. Plus sauna and steam room which is a huge plus. Typical gym culture here if you're wondering, take that for what it's worth.

Yellowstone Fitness

Thanks, Luke!

L French 6 years ago

Fantastic experience: Best gym in Montana

Yellowstone Fitness

Thanks for your review!

Pecos 6 years ago

Fantastic experience: Comfortable

Yellowstone Fitness

Thanks, that's important to us!

Guy Wilkinson 6 years ago

Fantastic experience: Offers everything you may need; weights, machines, gym, sauna, steam, pool, classes, and even protein smoothies. Now cryotherapy too.

Matt Delao 6 years ago

Fantastic experience: This is our new favorite local gym. It is a verify large gym, and can get busy, but what gym isn't busy at 5pm. If you go in the mornings, you are guaranteed to get on the machines, or use the free weights without having to fight for anything. The owners are wonderful. Lots of cardio variety, along with classes, and options. And the price is worth it..

Muri Cole 6 years ago

Fantastic experience: Good equipment, lots of space but avoid the 5 o'clock rush.

Carlos Leonard 6 years ago

Fantastic experience: Really like the atmosphere ...helps you get motivated to work out

Jason Sheehan 6 years ago

Fantastic experience: Fantastic place to work out! Friendly staff, and upgraded equipment.

Yellowstone Fitness

Thanks so much, Jason!

Cole Catlin 6 years ago

Fantastic experience: Clean and very open, so even when the gym is crowded there is still open equipment and workout space to find.

Michael Midgley 6 years ago

Fantastic experience: This has been my gym for over 4 years now and I can't imagine ever leaving! Early mornings is a great group of regulars that have never made me feel uncomfortable!

Yellowstone Fitness

Thanks, Michael! So glad we have you as a member!

GW 6 years ago

Fantastic experience: Offers everything you may need; weights, machines, gym, sauna, steam, pool, classes, and even protein smoothies. Now cryotherapy too.

kent beers 6 years ago

Negative experience: 10+ year members leaving YFC and incredibly disappointed in the Owner/Manager of the Don Christensen. The end of August, my Wife Julie went to a machine that was not being used and sat down. An individual nearby rushed over and told her he was using the machine – and despite his behavior and the rules regarding anyone “saving” equipment, she left without a word. At that point several individuals who had witnessed the event came to her and told her she should not have allowed the individual to kick her off a machine that as not in use. Later as my wife was leaving ,she approached the individual who had claimed the machine and politely pointed out that her membership was the same as his and she had as much right to the open machines as he did. At that point he told her to “f-off” and his friend Miranda ran up and began calling Julie an f-ing old c—t” – repeatedly) (actually several dozen times before Julie left the YFC). Julie left and went to the front desk and both individuals followed her – continuing the swearing and asking if she was going to “tell on them”. Julie did let the YFC person at the front desk know what happened – all the while the two individuals continued their verbal assault. At this point Julie was trembling and in tears and the YFC person said they needed to take this outside – Julie left (the other two individuals did not) and the YFC person went out the door with her. Julie told her she didn’t know if she could ever return given the circumstances. Julie got home and was trembling and crying and told me what had happened. I immediately went down to YFC and asked the YFC individual there what she had done about the behavior of the two individuals and she said she had told them their language was not acceptable. I told her that was not sufficient and that I need to speak to Don Christiansen the owner manager. He was not there and I asked that he call me when he returned. Over the next several days I did not get a call but stopped by each day to ask to see Don. Several days later he called and I went down to YFC to meet with him. Don told me he had not had a chance to speak to the individuals but that he understood there had been an argument over a machine. I was surprised by this – given the FYC front desk individuals having witnessed a portion of the attack and assured Don that this was not an argument over a machine but a vicious cruel verbal attack on my wife – completely unprovoked. I told him he could confirm that by talking to a number of members present, as I had, who witnessed the attack and that were equally shocked. Additionally the YFC has security cameras that would have recorded the entire episode. I advised Don that we were looking for no more than a simple apology – which he agreed was certainly due. He told me he would speak to the two individuals and get back to me. I told Don that we would appreciate that and that if an apology was nor forthcoming – and the individuals were allowed to remain as members that Julie and I would not – trusting that there would be little doubt as to what type of members Don wanted at the YFC. Sadly, despite a couple of follow-up conversations with Don, and now 2+ mo later, it appears that we were wrong and that this type of behavior is acceptable at YFC. Julie and I have moved to another gym, sad to leave our friends but unwilling to support a business who won’t do what is clearly the right thing. Not all bad, our new member ship cost will drop from $75 to $45 and the facility is every bit as nice. We don’t expect the loss of our membership will impact YFC – but over time this behavior will have an impact on their business

Yellowstone Fitness

Sorry you felt this way! We have not received these complaints from anyone else.

Adriana Lopez 7 years ago

Positive experience: Classes are ok

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10th St W 1002 - 59102, Billings
+1 406-839-9139
5 (16)
Billings Kettlebell Club

Billings Kettlebell Club

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Central Ave 1444 - 59102, Billings
+1 406-698-4355
4.5 (48)
Plaza Fitness

Plaza Fitness

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Moore Ln 131 - 59101, Billings
+1 406-259-4566
Yellowstone Crossfit Forging Elite Fitness

Yellowstone CrossFit® Forging Elite Fitness

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Florine Ln 138 - 59101, Billings
4.8 (28)
Magic City Gymnastics

Magic City Gymnastics

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S 24th St W 300 - 59102, Billings
+1 406-221-2424
3.8 (62)
Billings YMCA

Billings YMCA

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N 32nd St 402 - 59101, Billings
+1 406-248-1685
4.8 (5)
Pure Pilates

Pure Pilates

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King Park Dr 670 - 59102, Billings
+1 406-788-9817

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