
Information about FFC Oak Park
60301, Oak Park
Opening hours
- Monday: 4:30 AM – 11:00 PM
- Tuesday: 4:30 AM – 11:00 PM
- Wednesday: 4:30 AM – 11:00 PM
- Thursday: 4:30 AM – 11:00 PM
- Friday: 4:30 AM – 9:00 PM
- Saturday: 7:00 AM – 7:00 PM
- Sunday: 7:00 AM – 7:00 PM
Our comment from FitFit United States about FFC Oak Park:
FFC Oak Park is a premier fitness center located in Oak Park, United States, that offers a wide range of facilities and services to cater to its members' needs. The gym is recognized for its cleanliness, friendly staff, and excellent equipment for both cardio and strength training. Many users appreciate the variety of classes available, including yoga, spin, and strength training, as well as the overall positive atmosphere.
Some highlights from user experiences include:
- Clean and well-maintained facilities: Members frequently commend the cleanliness of the gym and amenities, including locker rooms and showers.
- Variety of equipment and classes: The center provides a comprehensive selection of workout equipment and a diverse array of group classes for all fitness levels.
- Friendly and supportive staff: Many users note the helpfulness and professionalism of the staff, making a welcoming environment for both new and long-time members.
- Great atmosphere: The community vibe, where members support each other, is frequently highlighted as a reason why individuals choose to work out at FFC Oak Park.
However, some users have raised concerns regarding:
- High membership costs: While many believe the amenities justify the price, others feel the cost is excessive given the offered services.
- Poor customer service experiences: A few members expressed frustration with the handling of membership concerns and billing issues.
- Facility accessibility: Some have commented on design flaws, such as not having adequate elevator access and suboptimal locker room accessibility.
Overall, FFC Oak Park is considered a wonderful gym for those who value a clean environment, a variety of classes, and friendly staff, though some challenges with membership costs and customer service may warrant consideration.
FFC Oak Park: Opinions

Fantastic experience: This is a very nice gym. I have worked out at many gyms in my life. I really like this gym because it's clean it has all the equipment needed for cardio and strength training. They offer a ton of classes also which are very popular. Best gym in the area.
Hi Johnny! Thank you for your kind words! We’re so glad to hear that you’re enjoying our clean facilities, wide range of equipment, and popular classes. It means a lot to us that you consider FFC the best gym in the area! We appreciate you being a part of our community and look forward to seeing you again soon.
Positive experience: Clean, with good yoga instructors, but poorly designed. No stairs up to the gym, the locker and bathrooms 2 flights up. Not well designed at all. I also want to point out that the cell reception is terrible for most carriers and their Wi-Fi is abysmal. Really poorly designed, no network access in the locker rooms.
Hi Joe, thanks for the review! We really appreciate it and have also made note of your feedback. Hope to see you around the club soon!
Positive experience: Massage by Danny was exceptional.. genius in fact
Hi Michael! Thank you for your fantastic review! We’re thrilled to hear that your massage with Danny was exceptional. We’ll be sure to pass along your kind words! Looking forward to welcoming you back for another great experience.
Negative experience: Staff acted with a lack of ethics or empathy when I went here. I have not been back since. The first month (with no commitment) at the YMCA literally a block down is $30.
Hi Blaze, We can't seem to find anyone with this name in our prospect or member database. Please reach out to General Manager Jeff Long at [email protected] so that he can best assist. Thank you!
Fantastic experience: Ffc is very great
Thanks for the positive review, Johnny! We hope to see you around the club soon!
Fantastic experience: This place is a great time. They hosted the diddy party with John haggonson and Quinn Paris. Even the mosquito John Anderson was there. It’s always a good time at ffc especially when HAGGO the shark is there
Thank you Sam, for this great review! We truly appreciate you being a part of our community and love to hear how much you enjoy your experiences at FFC. See you around soon!
Positive experience: Good spot for a workout. Speaking of the court, they just revarnished the floor because it was all marked up by shoes with black soles. But a week later, the floor was marked up again with black sole marks. They need to ban shoes that mark up the new varnished floor.
Thanks for your support, Doug! We appreciate it!
Fantastic experience: I’m impressed with the state of the facility, and the cleanliness.
Thanks so much for the positive review, Jessica! We appreciate you!
Fantastic experience: Great gym! The weekday morning team is amazing, starting with Josh at the front desk.
Hi Joaquin - thanks so much for the 5-star love! We will be sure to share your kind words with Josh as well. Hope to see you around the club soon!
Positive experience: Facilities are exquisite. Staff is friendly. Only gripe is that the elevators are constantly down. Not both just one. The wait to get one isn’t bad but to be smushed up 12 deep in an elevator full of geriatrics is tough. Also the fitness director Mario has great glutes and is always helpful.
Hi there - thanks so much for the positive review! Please know we are aware of the issues with the elevators and are hoping for a fix soon. We will be sure to share your kind words with Mario as well. Hope to see you around the club soon!
Negative experience: Been a member since summer of 2021 and I’m considering cancelling my membership simply because the state of the facility isn’t worth the expense. First off, the only way to access the gym is by elevator. There are only two elevators that seem to be ancient, and only one has been operational for the last year. Therefore everyone is always crowding around the lobby waiting for the chance to get upstairs, and are often late for the classes they’re signed up for as a result. There are never any towels available in the locker room or on the gym floor, there are maybe only 2 showers that have any water pressure or warm water, at least one of the showers has a broken knob so you can only choose between ice water or boiling, some showers have broken locks, the steam room is no warmer than the yoga studio, and after years of expressing that they need to offer boxing classes or more circuit classes, nothing has changed. The second floor mezzanine could be much better used for boxing classes than just having treadmills up there. There’s already more than enough treadmills and ellipticals on the main fitness floor. I was also less than impressed with the physical therapy offered by Rush at this location. The office is too small and many times you have to do your PT exercises on a massage table in an adjacent room. Poorly planned. Might as well just sign up for the YMCA since there’s nothing remotely luxurious or innovative about this place that warrants their membership pricing.
Hi Allison, thank you for the candid feedback. We never want our members to endure anything less than a great experience, so we appreciate you taking the time to help us understand how we can improve. We also encourage you to reach out to Oak Park General Manager, Jeff Long, [email protected] to further address these concerns. Thank you for being a valued member of FFC!
Negative experience: The gym isn’t clean and the employees act like they don’t want to be there. We were members of FFC in the past and it was a very different experience. It seems like they’ve just become complacent. I called to cancel and the person I spoke to lived up to my description. It seemed like I was interrupting what he was doing. He said they want to charge me for another month. When I said I’d like to speak to the manager he said “she’ll call when she can”. Really disappointing for the amount of money we pay to be members.
Hello William, Thank you for the candid feedback we will use it to coach our team accordingly. At FFC we embrace the opportunity to improve. Our general manager, Jeff will be reaching out to learn more about your experience at the club and how we can resolve your concerns. In health, The FFC Team
Fantastic experience: Great management and training staff. Clean and pristine. Always had fresh towels available, big lockers, powerful freshly renovated steam room and hot tub too. Big spaces, never over crowded. Local members always happy for a chat, good atmosphere. I built a gym for my line of work, but still enjoy coming to FFC as it has all the bells and whistles. Became a second home.
Hi Jamie, thanks so much for the 5-star love and being part of our community! Hope to see you around the club soon!
Fantastic experience: I got their signature facial today with Julie & she was absolutely AMAZING!!! She made me feel so comfortable & relaxed. My skin feels rejuvenated, clean, and so hydrated. Thank you for a wonderful experience today I can’t wait to be back.
Thanks so much for the 5-star review, Karen! We will pass along your kind words. Thanks for being a part of our community!
Positive experience: Snubby and overpriced but back when I would go in October it was good gym, not crowded and fresh equipment, everything new or like new. Great bball court. Pool lanes reserved and they’ll kick u out for even trying a lot of the time, which they do tell you in advance about but still feels terrible bc you’re paying an incredible amount for this gym that includes this pool, right, but you’re still liable to getting Rosa Parksed for being Caucasian and then going to get an energy drink and you’re told it’s $5 and so you walk back downstairs empty handed having not not been able to use the pool and you just leave and cancel your membership.
Negative experience: The opening hours are too short for $1xx a month. The machines are just ok. I don’t see what make it wroth money yet.
Hi Coco, We appreciate your candid feedback. We have continued to expand our hours to meet the current demand of our members. Please reach out to General Manager Jeff Long at [email protected] with specifics around the hours you workout so they can be considered as we plan for the future. Thank you!
Fantastic experience: Don't ask me why this place has such bad one star reviews. I've been going here for a year and I absolutely love it. Probably the nicest gym I've ever been to and some of the nicest staff. Try it for yourself.
Hi Morgan, thanks so much for the 5-star review, we really appreciate it! Hope to see you around soon!
Fantastic experience: This is a wonderful club. Immaculately clean. Aria is the best Trainer I’ve ever had. Johnny in sales takes care of absolutely everything else for me. These people are the best.
Hi John, thanks so much for the positive review and kind words - we'll be sure to pass them along to Aria and Johnny! Hope to see you around the club soon!
Fantastic experience: I have been a member for a year and I am so pleased to have this in my neighborhood. After years of not having a great gym (new to the area) this place makes our new home that much better! Clean Nice staff Plenty of space
Hi Regina, thanks for the positive review, we appreciate it! Hope to see you around the club soon! In the meantime, we encourage you to join our Facebook Group to stay connected with the FFC community! https://www.facebook.com/groups/FFCOakPark
Negative experience: Constant price increases with no real upgrades. Prices went up from around $99 to $109 and now $129 in just under a year . Filthy showers and bathrooms. For $129 a month, you would expect it to be more premium and not equivalent to LA Fitness. Getting bold with the price increases when Orangetheory is right next door for the same price and WAY better machines.
Hi there - We appreciate your feedback, and never want anyone to feel as you do. We are having trouble finding your name in our database to be able to assist you directly. Would you please reach out to General Manager Jeff Long at [email protected] so that he can best assist you? Thank you very much.
Fantastic experience: I've been a member for a couple months and have really enjoyed it so far. Gym has a nice, upscale atmosphere, and the locker rooms are kept clean. I also see them sanitizing equipment frequently after group classes. They provide a wide range of options: yoga, pilates, spin, zumba, strength training, barre, boxing, almost anything you can think of. The instructors I've had were all very nice.
Thanks so much for the 5 star review, Leanne! Hope to see you around the club soon! In the meantime, we encourage you to join our Facebook Group to stay connected with the FFC community! https://www.facebook.com/groups/FFCOakPark
Negative experience: terrible service. there are plenty gyms out there that care for their members not just their fees. the response tells you everything, run for the hills
Hi Christiaan, We appreciate your candid feedback. We never want any member or guest to feel as you do. We understand that you have been back and forth with the staff at FFC Oak Park and there is an outstanding balance on your family account. Please know that as a business, that balance needs to be resolved before we can move forward; you may contact the club directly to take care of this. From there, we are happy to discuss a way to move forward. Thank you.
Negative experience: Terrible
Brady, We appreciate your feedback, and would like to improve - we never want any member or guest to feel as you do! Please send any specifics regarding your review to General Manager Jeff Long at [email protected]. Thank you!
Negative experience: I was a member for over a year. I was thinking about joining again but I will not due to: -Consistent, daily presence of f*ntanyl add*cts directly outside the gym on Lake street / Harlem ave targeting cars and pedestrians -Consistent g*rbage and f*lth including human excr*ment on the sidewalks of Lake street / Harlem ave -The gym itself was decent but for the price paid I expect superior quality and service both of which were lacking specifically: -Shower area cleanliness. Visible evidence the shower stalls had not been deep cleaned in years, i.e. red mildew film / human grease on the glass stalls and around the hardware. ⚒️ -They closed down the locker rooms for weeks and did an entire renovation of locker rooms, yet reinstalled the same f*lthy old shower stalls into the new space, mildew / grease and broken/ shoddy hardware intact
Hi there, We appreciate your candid feedback. Please know that the city of Oak Park and DTOP are working with the shelters to help what you are describing along Lake Street. Since you've been a member last we have implemented many upgrades, including an expanded strength area, new equipment, and we continue to maintain rigorous cleaning standards. Should you like to discuss anything specific, please feel free to reach out to General Manager Jeff Long at [email protected]. Thank you!
Negative experience: I started my membership in the fall with the intention to go back once the weather warmed up, but after my experience with the spa front desk and membership staff, BIG NO. +1 for the training staff. My personal trainer Kelvin. I enjoyed my sessions with him. The workouts and knowledge he shared added value to my life. 100% recommend if you decide to train at this location. Spin class with Amy. I was new to spin and it meant a lot to me that she took the time to help me adjust, multiple times lol. She encourages you to push yourself, but to concern yourself with your pace and not the pace of those around you. +1 for the general staff and cleanliness of the gym. The eucalyptus towels reacted with my skin, but they are a nice touch. I had the premier membership, but didn’t get a chance to use their laundry system. I air dry my workout clothes, so it was a pass for me. The general staff was welcoming. -1 for terrible communication. The General Manager, Jeff Long, sends out multiple emails but getting a reply from him would be a miracle. Asking to set a meeting up with him through membership? Another impossible task. Membership reps and the spa front desk staff are not on the same page. This caused me lose $176. -1 for the lack of integrity. I purchased a massage that was set to expire January 16. I ended my membership in October and have been trying to set up an appointment with the spa since then before my expiration. The spa told me I still had access to the spa and would be able to set up an appointment with them after my membership cancellation. I was advised my account would just transfer with my massage as a non member. After I cancelled my membership and tried to make an appointment the spa said my account wasn’t transferred. The spa referred me to membership. I go to membership and they said there wasn’t an account to transfer. So apparently the massage I purchased was entirely out of the system, convenient for them. Fortunately, I had my receipt but somehow that didn’t matter to FFC. Gabriel Carino ghosted me after trying to set up an appointment since he “couldn’t see the proof of my receipt due to their email system unable to show attachments.” I later found that was a lie because the Dietitian at FFC, who uses the same email system, was able to see my e-mail attachment of my insurance card. -1 for their equipment. The rock climbing wall. Part of me joining FFC was to utilize their rock climbing wall. I was told it would be staffed on Saturdays. Never saw it staffed. I expected more up to date equipment for the price. The equipment they have is equivalent to LA Fitness / Golds Gym. If you don’t use the squat rack, basketball court, or pool then you are wiser to get a membership somewhere like Planet Fitness. They didn’t have a sauna. It is cheaper to maintain a sauna versus a steam room. They had a steam room, but you are required to wear a bathing suit. Hygienic purposes. I paid for a premier membership and it wasn’t giving premier. My funds are better allocated with LifeTime.
Hi Joannie, We appreciate your candid feedback, and never want any member or guest to feel as you do. Our General Manager Jeff Long has reached out directly to clear up your spa purchase/ appt issue and to discuss this directly with you. Thank you!
Negative experience: I asked about sale guy i am a budget if u move due over they cant he told me if i cant afford it stop coming and he said not my issue about money problems iand said i need a doctor note if i health issues to fix fincinal issues i never hear that before he very rude in a way not caring at all.
Hi Biri, Thanks for your feedback, and welcome to FFC! Yes, our billing date cannot be adjusted, unfortunately. Please know you can "pre-pay" on any specific day of the month if our set billing day doesn't work for you. You can do this within the FFC+ app under My Account, and then under Billing. Please also know we do offer medical freezes for your membership, and those do require a doctor's note. Please reach out to General Manager Jeff Long at [email protected] if you need to discuss anything else regarding your new membership with us. We appreciate you choosing FFC for your health and fitness needs.
Negative experience: Don't make me build FFC 2 Jeff. You're a GENERAL manager.
Fantastic experience: We've been members since moving to Oak Park 2 years ago! We love FFC, it's clean, everyone working there is always cheerful, friendly and helpful! The guest fee is way too high $20... but I guess that keeps the crowd down :)
Fantastic experience: Great gym, friendly staff and free 2 hour parking
Fantastic experience: Great place to work out. Staff is always cleaning. Gets brand new equipment on a regular basis. Pricey, but worth it.
Fantastic experience: The facility is clean and beautiful. I like the sun deck, pool, locker room, spa, work out areas, as well as the kid's club. The best part of it is that they have 6 staff members at the kid's club all the time, which means you don't need to call them before going there, like Bally, or it never gets full, unlike YMCA. My daughter likes to go there, too! I also like the people exercising there. You see young/old and skinny/chubby people. I go there to exercise & relax at the same time.
Fantastic experience: LOVE IT!! Exceptional place. Dave Rankin a customer service manager is the most helpful person I have ever met at FFC. He helped me out for several times with some little membership issues and provided excellent service. He is professional, friendly and open, it is a big pleasure to have a quick conversation with him each time I visit FFC in Oak Park. As for the facility it is always tidy, clean and well-maintained. People are very nice there. The location is good, downtown Oak Park is just pretty. Absolutely recommend!
Fantastic experience: This Gym is great if you go early its not packed, they have everything you need to get a good pump, they always have a room available where u could even us to do your own thing like circuits always clean nice and overall for a gym its better then all the rest.
Fantastic experience: I've been trying to get into the habit of working out since middle school and I haven't been able to develop a consistent and effective routine until these last two months (and I'm 48 now) since I joined FFC Oak Park. Granted, I don't necessarily need *this* gym to stay in shape, but the convenience it provides has been a critical differentiator for me. And I finally had to admit I need help staying on track. The trainers, the staff, and the other members are also indispensable to my staying focused. I came in on Independence Day 2014 and the place was packed. Daily, I see old, young, fat, skinny, injured, disabled, all going at it. Yup, it's pricey, and possibly near the upper end of what I'm willing to pay. But I get the sense that they're responsive to customers. They make mistakes, like everyone, but I trust that the high fees translate into a greater willingness of the owners' and managers' to adjust and improve whenever possible.
Fantastic experience: Love the recent additions of the hip thrust machine, another squat rack, etc! Super helpful. Always clean and such friendly staff. Thank you!!
Thanks Mich! Glad to hear you're enjoying the additions to our strength floor. See you around the club!
Fantastic experience: Absolutely the best fitness arena!!
Fantastic experience: Absolutely the best fitness arena!!
Thank you, Fazia! See you around the club!
Negative experience: Been going to this gym for over 3 years. it was great till covid hit. now the hours are Horrible AND everyone was so strict about masks but yet there showers are RARELY cleaned, towels THROWN everywhere, AND the jacuzzi looks like it hasn't been cleaned since it opened. MOVING to LIFETIEME. BETTER HOURS, SAME PRICE, AND CLEANER
Hi there, We appreciate your candid feedback; we never want any member feel the way you do. We'd like the chance to speak with you directly about it. Please reach out General Manager Jeff Long at [email protected]. Thank you!
Positive experience: Personally my family has probably been members for almost 2 decades and we’ve never asked for anything special. Today I walked over to the gym from my house which can take about 15 mins but when I got there everything was closed. Before I left my house I checked that it was Memorial Day and it said “hours might differ” which already I think is Ridiculous. With the price I’m paying I’d like to have assurance. I showed up and at the same time maybe 4 other people who had also read online that the gym was still open. I called to check in and the message told me they were also closed and then proceeded to read me hours they are open which was when I was there. I got there at 7pm on a Monday. A gym closing at 7pm is already pretty ridiculous but then proceeding to not let people know you close early and make all the members go on a wild goose chase just to find out the gym is closed very poor customer service. I have never complained about anything about this gym and neither has my family and while I’m writing this review I’m reading others issues and seeing that FFC isn’t taking in peoples reviews to further better there gym but are instead trying to prove people wrong. VERY POOR
Positive experience: Like how it’s always clean
We appreciate it, Ali! See you around the club!
Negative experience: This is the worst gym. I pay 100$ a month for them to replace gym machines within open hours. Half of the machines/benches/squat racks are moved so I can’t use them. I’ll be getting a memebership at lifetime since they are open later, same prices, and never force me to miss a workout. I’m disappointed.
Hi Autumn! We appreciate your candid feedback. We did recently complete a strength floor expansion project that did require the strength equipment to be relocated around the club while the work was taking place. This work took less than a week and allows for more equipment to be brought into a larger area within the club. None of the strength equipment was unavailable during this time. We hope you like the finished product. Please feel free to contact General Manager Jeff Long at [email protected] if you would like to speak with someone directly. Thank you!
Fantastic experience: Massage with Lisa... great Front desk with Sarah...seamless, very friendly.
So happy to hear you enjoyed your service at the Spa! We hope to see you again soon!
Fantastic experience: Great time gym is super clean and had lots of equipment. The staff are great and so are the people.
Hi Nick! Thanks so much for your kind words. We appreciate you being a member of our community!
Fantastic experience: I came in for a tour and walked out with a membership! I was impressed by the clean, well-planned out layout and the genuine, friendly staff!
Hi there! Welcome to the community! Thank you for your kind words, we appreciate it!
Fantastic experience: Staff great
Thanks for the 5 stars, Jon!
Fantastic experience: Positive: Communication , Professionalism , Quality
Fantastic experience: I have been working with their Oak Park personal trainer Aria for the past 7 months and she has undoubtedly helped me reshape my 48yr old body. The program has worked for me and I am now in 'athletic shape" according to my BMI reads. The gym is open and easy with a lot of options with regards to equipment . The staff is attentive, and overall the place is clean. Best decision I made in 2020.
Hi David - congratulations on putting in the hard work to reach your goals! We're thrilled to hear that you're enjoying your personal training sessions with Aria and will be sure to pass your kind words along. Thanks for being a part of our community. We'll see you around the club soon!
Fantastic experience: I bought my massage therapist husband a massage for Father’s Day. From my husband regarding his massage from Jason, “It’s crazy, my legs were in pain for 2 months until yesterday.” That’s great praise, I’d say, from another therapist.
We are so thrilled to hear your husband had a great experience with Jason! We will pass along your kind words. Thank you and a belated Happy Father's Day to your husband!
Fantastic experience: Awesome fitness club and the best in the area. Been going here since it opened 12 years ago. The people that work there are absolutely phenomenal. So many great amenities and features. Yes it is pricey but you get what you pay for!
Hi Anna! Thank you so much for being a member of our community. We appreciate your continued support and we will see you at the club soon!
Fantastic experience: I have been a member of FFC and going to the Oak Park location since 2013. Yes, the membership is expensive and keeps going up, which I don’t like. However, it is a very clean and up to date gym. I take several of the classes here and all of the instructors are wonderful. Thank have never had an issue with unclean or broken equipment. If there is an issue with that in gym, the staff communicates to us members. The manager and staff are all very friendly and care about the gym. Great place to workout!
Hi Elizabeth - thank you for sharing your experience at FFC! We appreciate your continued membership, and we hope to see you around the club soon!
Fantastic experience: I love the variety offered here as well as the awesome personal trainers like Aria.
Hi Taneesha! Thank you for leaving us a review. We appreciate your support and look forward to seeing you in the club soon!
Negative experience: Terrible service.
Hi Robert. We appreciate all members respecting our opening and closing times. As a reminder, the club hours are currently 5a - 10p Mon - Thurs, 5a - 8p Fri, 7a - 7p Sat - Sun. We understand there was an incident last night after closing. Our general manager, Jeff Long, will be reaching out to you directly to discuss this. Thank you.
Negative experience: I paid for their membership for nearly 4 years without missing a single payment. After moving and then pandemic starting, I requested multiple times to cancel my membership and of course it didn't happen. Even during the pandemic with gyms closed, the charges continued. Even in the beginning of now Feb 2021 I asked them to stop charging me and cancel the membership. I had to finally cancel the card. Now they want me to pay for Feb and March and a late fee on top of that. Unfair financial and business practices against their loyal customers during a tough situation for the general public. Good luck getting help if you need anything but there will be a whole team reaching out to you if you didn't pay them lol Ridiculous, expensive and def not worth it
Hi Sarosh - we appreciate your candid feedback. When our facilities closed in March 2020, all billing was suspended until July when we notified members of our reopening date (July 1, 2020) via multiple emails, social media and through our website. We understand that our member experience manager has reached out regarding the date of your cancellation. Should you have any further questions or concerns, please reach out to general manager Jeff Long at [email protected]. Thank you!
Negative experience: Stay away
Hi Angel - we appreciate candid feedback, and would like to get more details about this review. Please contact our general manager Jeff Long at [email protected] so that he can try to help you further. Thank you!
Fantastic experience: Great staff, super clean, always updating their equipment.
Thanks for the kind words. Hope to see you around the club soon!
Fantastic experience: Clean facility with lots of equipment.
Thanks, Raul! We appreciate your kind words.
Fantastic experience: One of the best clubs I’ve ever had the pleasure to visit.
Thank you for your kind words. We appreciate the love!
Negative experience: Due to COVID-19, I haven’t been to FFC since February. They closed temporarily and put my account on hold. I appreciated that. Decided to wait and see what would happen and when/if I would be returning. In August, I decided I wanted to cancel my membership as new covid cases were still rising. I emailed Ashley Peterson requesting to cancel my membership. She emailed me a simple form to complete the cancellation . Apparently, they never received the form or there was an error with their system because I found out the next month when I was charged again for my membership the cancellation wasn’t acknowledged. Sent another email stating my desire to cancel. It is now November and I still received another automatic debit from my account for my membership I attempted to cancel back in August. I resubmitted the cancellation form and requested a refund for the past 3 months after my initial cancellation request. Let’s see if they charge me again in December! Why can’t they be decent and recognize I have attempted to cancel since August and haven’t used the gym since February! Please STOP CHARGING ME!!!
Positive experience: FFC as a whole (not just OP) has frustrated me for a while now but yesterday was more or less the final straw and confirmation that cancelling my membership is the right decision. I called about family swim and they told me it was going to be $10 however when I got there I was charged $12. Lady at the counter didn't seem to care at all that I was told the wrong price over the phone less than 1hr prior. While $2 isn't going to break my bank it's the principle of the situation that bothered me, especially since there was only 2hrs left of family swim vs the 4hr window.
Hi Ryan - we value your feedback, and understand your frustration. We are sorry to hear we are losing you as a member! The FFC Oak Park General Manager Jeff Long will be reaching out with a credit, and he is addressing this situation with the staff. You may also contact him at [email protected]. Thank you!
Negative experience: Won't let you freeze membership during pandemic without paying $30/month. Even if you cancel before due date, they will charge you for following month if you don't cancel by the 15th.
Hi Kyle - we appreciate your candid feedback. All of our locations reopened July 1, and we offered anyone who was not comfortable coming back to the club 2 months of no-cost freeze, through August 31. Yes, as of Sept 1, you can continue to freeze for $30/month, and we did offer a monthly dues credit of that monthly freeze fee (up to 3 months) once your account is reactivated. If you want to discuss anything further, the general manager is Jeff Long, and can be reached at [email protected]. Thank you!
Positive experience: I have been a member since they were still on construction back in 2006 or 2007 (cant remember ) This has been my happy place and my luxury item. FFC removes most of the obstacles that would prevent me from working out. They provide towels, toiletries, parking for 2 hours, keep equipment in working conditions and clean. They are a little sneaky about increasing their fees. The first year I receive a letter stating that FFC refuses to increase their fees every year. Instead they will have a 1TIME $100 fee. This was done for 3 or 4 year until they finally decided to be more open and just increase the membership fee EVERY YEAR. Unfortunately for me, they have increased their cost and average of 12% per year. So after being a member for over 12 years my membership has doubled, pricing me out. I understand they feel this must be done in order to keep an inclusive environment. I am as of now checking my options for other gyms.. not because FFC is not good but simply because the annual increases. But great Gym, great location if you can afford.
Hi Corina - we appreciate your valued membership over the last 12 years, and for your very kind review. Our prices have increased over time to keep up with rising costs, like minimum wage increases and real estate taxes, but our goal is always to exceed your expectations with the level of services and amenities we provide. Our general manager, Jeff Long, would be happy to discuss this personally with you if you would like. He can be reached at [email protected]. Thank you!
Negative experience: Vertical tanning very old doesn’t work my skin still white, spend a lot of time when I go another tanning after the gym, also black mold in the shower! Reasons no ventilation in the shower at all,
Hi Alexey - we appreciate your candid feedback. Our stand-up tanning bed is a bronzing bed, and not like what you would find in a traditional tanning salon. We are constantly working to improve our locker rooms and showers, and please know there is ventilation present. We have passed along all of your feedback to the club. Please feel free to reachout to General Manager Jeff Long at [email protected] to discuss your feedback with him directly. Thank you!
Fantastic experience: What a nice place for body fitness thank you guys..
Fantastic experience: I joined about two weeks ago and am so annoyed I didn’t join sooner!! I have been a member of multiple gyms and classes before but nothing compares to this place. It literally has everything from lifting equipment to a full court to pool and cardio equipment. I could not believe that with my membership (I have the very lowest tier), I gained unlimited access to this gym, all of the equipment, classes, pool, sauna, whirlpool and more. Now if you need to use more than one location you can upgrade your membership and some memberships also include things like laundry service and massages. There is a spa, cafe, and store if you want/need these things additionally and I love buying a smoothie after my morning workouts. I also used my three personal training classes and had an awesome time with Jacob! He was super knowledgeable and showed me new equipment and exercises to break up my lifting routine. I love coming here and highly recommend. As a plus - my membership with all of this is CHEAPER than my orange theory membership (again had the lowest price for them) AND my friends membership at a local YMCA.
Thanks for the nice review, Kayla. We're happy to see you're enjoying your time here. We'll pass along your thoughts to Jacob.
Fantastic experience: Great employees,love the milkshakes, easy to get a quick work before work.
Fantastic experience: She ————-Amazing the part part my evening and she’s FINE Too
Negative experience: Worst ffc I've been to, threatened to call the police on me for dropping the weights a couple of times, I legitimately was trying to deadlift quieter but no matter what I did, they would aggressively complain. I love ffc, but this location please avoid at all cost if you're serious about lifting. It's essentially a $150 version of planet fitness, so if that's what you're looking for this is the place to be!!
Thank you for your feedback. We understand your concerns - as we are located within a residential complex, we are also trying to comply with the village noise ordinances. As such, we are working on putting certain policies in place to ensure we are able to main a comfortable and respectful environment for everyone. Please feel free to reach out to our general manager, Jeff Long, directly with any other questions - his contact information can be found at https://ffc.com/club-locations/oak-park/
Positive experience: ------Gym Quality Overview A crowded gym with some exceptional amenities. You would expect the premium price would drive the gym to be less crowded but its' quite the opposite. Due to this, you are face with partitioning time in this gym. You have two hours to complete your workout routine which can be quite difficult if you are waiting for highly contested equipment such as a squat rack. This is only prevalent on the weekdays usually in the 4pm-7pm range. Again, I stress you partition your schedule for an early bird or night owl schedule during the weekday. Especially, if you would like to fit your workout routine in a 2 hour interval. The weekends are usually not crowded and all routines can be finished in a timely manner (Splits or Full body, Volume/Intensity of routine does not matter) If you do any sporting activities, they can add substantial value on your overall experience at this gym. I mean they have a rock climbing wall, basketball court, and a lap pool. Given the amount of space, It's quite a feat they fit this all in this gym. -------Staff A very weird pre-sale experience but expected from any gym I have gone through. The team overall were extremely friendly and I have never been harassed by any staff member. -----Cost Please understand this gym has a huge underlying cost. I use this as a motivating factor when I am doing a 1RM on my heavy days. If you sign up during the special event, DO EVERYTHING IN THE FINE PRINT. That means get a trainer (Shoutout to Justin) and go 36 of the 90 days. After that, you will enjoy the experience much more knowing you can use the enrollment fee as leverage for anything within the confines of their establishment. ---Final Thoughts You need to understand that this gym is an expensive endeavor. I would never recommend this gym to anyone that would only use 50% or less of the establishment and have gym commitment issues. Otherwise, the gym is great for fitness enthusiast. 4/5 Stars given the constraints of the gym.
Thanks for the helpful review, Brandon. We hope to see you around the club again!
Negative experience: If I could give it less I would. Management at this location is horrible. I had issues with then overcharging me that didnt get resolved until I contacted the BBB. It's really to bad since it would be a great location for me.
Negative experience: My experience so far with FFC Oak Park after joining it less than a week ago: Sales staff - 1 star I came in and did the tour of the club with one of the staff members. No follow up after my visit was done. Working In sales myself it’s a bit concerning that sales staff doesn’t follow up at all. I came back myself a week after the tour and asked to fill out the forms to join. I was suggested that the staff member who showed me around originally will follow up at a later time and I can come back to join because that staff member was not working at the time I came in. To me since there is no follow up was made I really don’t think the staff member earned any credit. I waited for about 15 minutes when another staff member was available and completed my enrollment. While most gyms nowadays have enrollment fees ($195 at FFC), this is the first time I am hearing about annual fee ♀️. Annual fee is not on any brochures and never mentioned during the initial tour. Most frustrating part to me was neither staff member explained how I will be entering the gym. No info given about the phone app that I needed to download in order to scan it at the entrance while visiting the gym. After I signed the forms sales staff really didn’t care about giving any additional info about the app, how to use promo $100, etc. I also found it weird that I must provide my routing and checking info to the gym. I have never done it at any gym before. I took a yoga class with Alex and also made a spa appointment with Jason. Both were great and accomadating. Most disturbing item of all is how dirty the floors were in yoga studio. Everyone entered the studio in either outside shoes or gym shoes. I’ve never seen it in other gyms. Usually you are required to leave shoes outside the doors and enter bear feet or in socks. Because of that there was dirt and pieces of salt from the outside on the floor. People at FFC we’re entering wearing gym shoes at minimum (or winter boots) and placing them on the side of the mat during the workout. On top of that most people at the class did not utilize locker room and placed coats, bags and other items all over the floor and side of the room while practicing yoga. The gym should place a shoe shelving outside of the studio and require no shoes in the room, additionally locker room should be required for everyone attending the class. There were over 40 people at the class and almost no room to move, extra classes needs to be added or feature on the website or app with a “sign up” for a class with set limits. I wish I knew about dirt floors and almost no rules at FFC before joining.
Negative experience: After 8 years as a member, I asked the manager to help me solve a problem with a staffperson who was creating an unsafe environment at the pool. He showed little interest in helping me, the problem has persisted, and I am very frustrated and ready to quit. Join this club at your own risk. They don't seem to care about the members. I feel invisible.
Negative experience: My self and my family have been members for over 10 years at the Oak Park Location. We have had at least two incidents with our child and young adult where a trainer or instructor have behaved inappropriately. Just today a white male yoga instructor yelled at my daughter because she walked into his class that had ended. He got in her personal space put his fingers in her face. When she demanded he move, he kicked her mat. This happened in front of people who all proceeded to leave the room. We are members, we pay like everyone else. I do believe this man treated my 22 year old daughter this way because she is black. I do believe that these people continue to work for FFC because they are white, and typically the grievance's of black and brown people go with out penalty or resolution. We are not letting this go until this man is fired, and FFC apologizes to our family.
Fantastic experience: What can I say? I like it enough that I actually go to the gym.
Fantastic experience: Visited the club whilst staying with my daughter, gym member. Fantastic facilities, gym, classes, pool and cafe ... need to mention Rebecca , bar staff who just made my visit 5*. I m a very awkward customer when it comes to coffees and smoothies..She just gave it a personal touch. Thank you :)
Fantastic experience: Nice place. Friendly stuff. Clean. Gets crowded sometimes, but still good place for workouts. Interesting classes.
Thanks for the feedback! We're so glad to hear you're enjoying your experience with us!
Fantastic experience: Awesome gym! Easy going, large selection of equipment, friendly staff and clean facility. After trying several gyms that did not suit my needs, I stumbled upon FFC and I found a gym I like.
Fantastic experience: The energy here is awesome, all the instructor are so fun and full of energy. The facility is clean, all the equipment works
Positive experience: Very crowded gym. Although it is clean
Fantastic experience: Great club
Fantastic experience: Stopped by and I was pleasantly surprised by the great staff, and swimming pool. They have ample lounge space to unwind in after a good workout on the third floor spa and it seems that the kitchen has some new talent, haha
Fantastic experience: Great Gym! They offer a variety of equipment and the staff is very friendly. The gym is always clean and amenities are nice. Members seem serious about working out and do their own thing. I’ve encountered little to no creepers (unlike LA Fitness members ) You may pay a little more to be a member here but it’s worth it to receive the high class feel as a trade off.
Negative experience: Forget trying to cancel your membership. They just keep charging you and then say you never cancelled. Avoid
Fantastic experience: Great Gym! They offer a variety of equipment and the staff is very friendly. The gym is always clean and amenities are nice. Members seem serious about working out and do their own thing. I’ve encountered little to no creepers (unlike LA Fitness members ) You may pay a little more to be a member here but it’s worth it to receive the high class feel as a trade off.
Positive experience: The facility offered wonderful programs and classes. Aquatic, Formu-Life, and Yoga to name a few. The staff was awesome with the exception of a few working administration. Wanted to renew but now I have to search for another place with a similar atmosphere. Great parking as well
Negative experience: One of the employee was so rude, He said if our gym is to expensive for you you shouldn't live in Oak Park! Horrible place, pool was so dirty... don't go there
Hi Marta, we are very sorry to hear about this and that any of this was said. We'd like to get a little more information from you so we can look into this. Would you mind visiting http://ffc.com/contact/ and filling out the contact form?
Fantastic experience: Stopped by and I was pleasantly surprised by the great staff, and swimming pool. They have ample lounge space to unwind in after a good workout on the third floor spa and it seems that the kitchen has some new talent, haha
Thanks for the great feedback, Neil! We are glad to hear you enjoyed your visit. We'll see you around the club!
Negative experience: After I terminated my membership, these guys continued to charge me $120 a month! They don't care about their members. Way overcrowded.
Hi Lou, We appreciate your feedback. As you know, our policy as stated in the membership agreement requires a written notification by the 15th of the previous month. As long as we receive notice by the 15th, you will not be charged. We make it a point to review this with all new members when they join. We will pass this feedback along and continue to work with our team to make sure this is clear. We wish you all the best.
Positive experience: Expensive club, but well worth it. All the equipment is top of the line and there is adequate space available (considering the location). There are free group classes available starting at 5:45am and running until about 9pm. There is also basketball court, pool, and spa lounge. The staff is friendly (shout out to Barrett Lewis) and I have yet to witness any altercations. If you like to get to the gym 4+ times a week and are willing to shell out a little more, I would recommend giving FFC Oak Park a chance.
Thank you for the awesome feedback! We are so glad to hear you are enjoying everything. We are constantly striving to deliver the best experience possible to our members and guests - please feel free to reach out directly with any questions or suggestions. We'll see you around the club!
Fantastic experience: Always clean and most of the staff is knowledgeable. I love how it's 24/7 monday -thursday and you can buy food and other stuff with cta. This is a expensive gym because it's luxurious and have a awesome view of downtown
Fantastic experience: The best gym in Oak Park... Try ...!!!
Fantastic experience: Went to this lovely place a year ago, the workers are kind of rude..
Positive experience: This is a very nice gym that has all the traits a perfect gym has. It is pretty pricey especially if you have a whole family that wants a membership. You can either use your ffc card or the app were they just scan the barcode. The changing rooms are really nice and clean and the staff are really nice. They have 8 showers and lockers were you put your own code in. The pool is nice and clean and not that busy on days other then the weekend. The café food is tasty and totally healthy for you! The café staff isn't as nice as the janitor staff though. Free fitness classes you can simply join :) I totally recommend it
Fantastic experience: Always clean and most of the staff is knowledgeable. I love how it's 24/7 monday -thursday and you can buy food and other stuff with cta. This is a expensive gym because it's luxurious and have a awesome view of downtown
Positive experience: I have a lot to say about this gym. The good: The amenities here are excellent! Anything you can think of needing, they have. Rock climbing wall, pool, any and every type of cardio equipment, a huge variety of weight lifting equipment. On the other side, they have great towel service, friendly staff, nice showers with soap and shampoo provided, nice lockers with combinations so you don't need to bring a lock, etc. Parking is difficult in this area, but they validate parking for the parking garage immediately behind the gym and a back door allows you to easily slip from the parking garage to the gym. The trainers I've worked with are very practical, kind, and not intimidating. They encourage health, not extremes. The cafe is very nice as well. They also have on-site childcare. The bad: The hours aren't the greatest and the childcare hours are even worse. The childcare is also much more expensive than other gyms in the area. I often felt intimidated here by other gym-goers, unlike other gyms I've used. The classes are way too crowded for me to enjoy them, though they do have good variety. It's pretty pricey, and it's not very easy to cancel your membership! Overall, I'd support a friend who wanted to sign up here, but I wouldn't recommend it outright!
Negative experience: Worst customer service ever. Highly not recommend
Fantastic experience: LOVE IT!! Exceptional place. Dave Rankin a customer service manager is the most helpful person I have ever met at FFC. He helped me out for several times with some little membership issues and provided excellent service. He is professional, friendly and open, it is a big pleasure to have a quick conversation with him each time I visit FFC in Oak Park. As for the facility it is always tidy, clean and well-maintained. People are very nice there. The location is good, downtown Oak Park is just pretty. Absolutely recommend!
Negative experience: The gym is a nice facility, but I'm not a fan of how they treat business accounts. I had a negative experience with DJ who handles their billing. I reached out to cancel the accounts for each of our employees after we moved office locations, but they failed to highlight that each employee needs to cancel each account separately. Despite the fact that I mentioned that I had setup an employee at the gym. The answer I was given by the rep I spoke with at the time of cancellation was "no this will cancel all related accounts." Three months later they continued to bill me for a gym membership that my employee was not using and they refuse to refund the charges. I would recommend considering a gym with a more accountable/ethical management team.
Positive experience: Not a fan of FFC, especially after the LifeTime Fitness, but it is the only one in the area. Kitchen exhaust next door kills you in the lobby. Upstairs loud ventilation is overpowering the music, and giving me the headache. Again, not too many options in the area unfortunately.
Negative experience: I'm new to the area and I was looking to join a fitness club. Im a member at lifetime fitness currently and when I signed up 4 years ago I paid a enrollment fee (which I understand for the sales person and start up cost ) but , the FFC concept of charging different start up cost base on "crowd control" is very unprofessional. I called the old town location and if I was to use just that location it would be 1/3 the start up cost then the same location in oak park. Creating a loyal customer is worth a lot more then a start up cost. The monthly dues is what keeps the crowd control down. 65 FFC, 39 la fitness , x-sport 34. Your price is the crowd control, not the enrollment fee.
Positive experience: It's a little pricey, but worth the extra money for a really excellent facility and super comfortable environment. Everything is top-notch from the locker room to the equipment to the classes and instructors.
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