LifeWorks of Southwest General

Fantastic experience: This place is incredible, and has everything you could want in a gym. Tons of free weights, cable and isolation machines, cardio stuff, pools, saunas, basketball, racquetball, basketball, tracks indoor and outdoor, you name it. Nicely maintained locker rooms, very clean with a friendly staff. My only wish is that we're open 24 hours like many commercial gyms so I could get in before work on weekdays or a late night session in. Would gladly sign a waiver and for this even just to get to the weights and cardio stuff.

Fantastic experience: Love all the exercise options. Very clean facilities. Staff is exceptional!

Fantastic experience: This place is top shelf in my opinion

Fantastic experience: Excellent place for workout!!! Professional stuff and clean area. My lovely gym!!!

Negative experience: stay away from katy w very rude unprofessional and should be terminated

Fantastic experience: The best gym in all of Ohio. Finally a steam room and maybe one of the best steam rooms to date!

Fantastic experience: Worth every penny

Fantastic experience: Facility and amenities are great

Fantastic experience: Okay so I signed up and went to Lifeworks gym for the first time today. This is the first gym that I was able to sign up for completely online, on a Sunday, and then could immediately go to the facility 5 mins later. It is definitely the most expensive gym that I know of in the area. I signed up for the month to month membership and I am paying just shy of $74 per month. I think the year commitment is slightly less but not enough for me to take it over being able to leave if I suddenly need to for an assignment at work. There are 2 real reasons that people hate going to gyms. 1. There are personal trainers who walk around with groups of people and take up all the equipment at once, get in everyone's way, and act like the most important people in there because they pay $200 a month for rep counters. 2. 135 pound high school / college aged males who stand in front of the mirror with their shirts off recording themselves flexing their malnourished abdominals for 45 mins on tinder / snapchat. This gym didn't seem to have either of those 2 types of people. However, it was a Sunday evening and not very busy. This gym has all 3 things I like. They have Rogue squat racks, an astro turf complete with prowler sleds, and a pool. They are the only place that I know of that has all 3 of these. The locker rooms have a swimsuit drying machine that can dry your trunks in like 30 seconds or something. They are also part of the hospital so if you crash a barbell on your chest they can wheel you over to the ER.

Positive experience: Just average equipment and personnel, nothing outstanding. It used to be MUCH better. It also used to have much longer hours. Closes at 9 during the week and 5 on weekends. Not much good for shift or public service workers… Your response proves my point. Not "Sorry you feel that way" not "What can we do to improve" not anything at all helpful. Just a snarky response to honest criticism. You need to work on customer relations...

Fantastic experience: Just recently joined in the last few weeks, I will say for the price, you do get a lot of different amenities. Comes with built in electronic locks in locker room, sauna, steam room, jacuzzi and a good selection of workout equipment and quite a bit more. Staff has been very friendly and helpful. My only concern I would say is the hours. For the schedule I have it would be nice if on the weekends it was open a little later, but otherwise I would definitely recommend here.

Fantastic experience: Took the Kick Boxing class tonight. It was great. Good for all levels of participants.

Fantastic experience: Phenomenal facility, super clean and friendly staff. A friend recommended it so I got temporary pass and didn't want to leave after the months were up. They open early 5am which works with my busy schedule. The indoor walking track, the warm water pool and the jacuzzi are my favorite features. Locker room has built in locks and showers are stocked with shampoo, conditioner and body wash. I took my first yoga class this week. Great experience! I love that the classes are included in the monthly membership fees.

Positive experience: Staff is polite and professional, good selection of equipment.

Fantastic experience: Staff is great, very clean, equipment is great too. Lots of daily classes to choose from. Lovely location.

Fantastic experience: I have been going to Lifeworks on and off for 23 years. I have a free membership at a recreation center through work. However, Lifeworks’ facilities and amenities blow the rec center out of the water. Times that I paused membership were when I was too busy go, or was in a lazy rut. The facility and equipment is always clean and inviting. The atmosphere is friendly and non-judgmental. Each locker room has its own whirlpool, sauna, and steam room. The lockers have digital locking keypads (no need to bring your own lock). I see a lot of reviews that have negative comments about the price. You get what you pay for, and I think the membership fee is reasonable for what you get from it. Sign up for a free day pass and check it out. You’ll see for yourself what a great fitness center Lifeworks is.

Fantastic experience: Good clean place

Negative experience: Closing at 5 pm on Saturday is crazy and so inconvenient

Negative experience: They have not went back to normal hours yet since Covid.. what gym closes at 5 on sat and Sunday? That’s ridiculous. I’m canceling my membership

Fantastic experience: I love LifeWorks! Reading some of the reviews, it’s frustrating. Yes, LW isn’t an inexpensive gym, but it also provides more than the “typical” gym. Where else can you go that has a pool, hot tub, warm water pool, outdoor/indoor track, equipment, free weights and free water and land classes?? The employees are always nice, warm and welcoming. All the classes that I attended were all great, including the instructors. Management is always responsive to surveys; reviews and they generally care about our opinions. The gym is SO clean and the communication is great with their newsletters. There are always things you would want to change, but it’s just personal preferences. LW, keep up the great work and thanks for all that you do!!

Fantastic experience: Great experience for this "older" female working 1:1 with a personal trainer! Learning to work with weights and the LifeWorks equipment. And enjoying it!!

Negative experience: 500 dollar per physical therapy appointment!! insane!!

Fantastic experience: The people who wrote negative reviews of this place must really have some issues. I've been going here for about a year, 3 or 4 times a week. This place is great. If you need to be on your cell phone that bad don't go to a gym. I use my Ipod and never have had a problem here. The place is clean and has everything anyone could want. It's a bit pricey for me but hey, it's almost like a country club. Love it.

Fantastic experience: When I lived in North Royalton, I found this place. I wanted something that mimicked the recreation and wellness services you typically find at universities, as they are very well-rounded. This place surpassed my expectations. Bryan was my main go-to person. I saw someone else seemed to have a problem with him here, which is unfortunate and does not align with my experience with him. I by no means knew him on a personal level, but he was always respectful toward me. I liked that the hot tubs were private and in the locker rooms. It was easier to unwind after a hard workout with others gawking. My favorite part about the gym was the machinery connected to weight machines that auto-tracked your sets, reps, and weight. When it uploaded to their system, you could see and track your progress, which gave me a much better way to track my progress than constantly checking a scale. While I went here, I happily found myself in the gym for two hours at a time, at least every other day. At other gyms it was painfully boring to say the least to be there for even an hour. The facilities are very clean. I frequently saw them cleaning the showers. If it were still on my way home from work, I would still be going.

Fantastic experience: Lifeworks of Southwest General does an excellent job in all areas of service. They also provide an excellent variety of group classes especially water classes. The center is always clean and the prices are affordable. Thank you!

Positive experience: When joined, all was great. Slowly the pool and saunas were not always working. Hours cut and staff not very attentive. The quality has gone down. Sad because at one time this was my go to place daily.

Fantastic experience: Еxellent.

Fantastic experience: Always, polite

Fantastic experience: Comfortable, great staff and facilities unmatched locally. I've been a member at many gyms over the last 30+ years and Lifeworks stands alone in numerouse ways. No matter my goals(I'm getting a bit older!) I can reach them and get help doing so here.

Fantastic experience: This gym is clean and the staff are friendly and helpful. I love the aquatics classes! Come to Lifeworks! You'll love it.

Fantastic experience: This gym is clean and the staff are friendly and helpful. I love the aquatics classes! Come to Lifeworks! You'll love it.

Negative experience: Need to be open earlier then 5 Should be 24-7

Fantastic experience: Excellent cardio classes and yoga classes as well!!

Fantastic experience: Lifeworks makes my life work! The warm water pool makes my twisting muscles relax. I work out in it like others do on land. I highly recommend it!

Fantastic experience: Great therapy people in this place. Large gym, clean facility. Nice pool. Nice staff

Fantastic experience: I am in water therapy, it is painful but the therapist is very nice , I am very grateful that my daughter has been able to be there for me for support in getting in the pool cause I am not the best with water.

Fantastic experience: Life Works is a wonderful place to work out. Incredibly clean and safe. The staff is incredible and they take all precautions in this time of covid.

Fantastic experience: Came here on time and instead of quoting new ac unit Rockie was able fix the problem

Fantastic experience: Great PT staff. John and Paula were great to work with.

Fantastic experience: I was here for physical therapy. It is very clean and is in accordance with COVID -19 guidelines. The people are friendly and Thr therapists very professional. Felt very safe even with the COVID.

Fantastic experience: Awesome place they help rebuild my core and shoulder. The entire staff is great and clean. The scheduling ladies are great also and the office help.

Fantastic experience: Staff was very pleasant and welcoming. Staff very knowledgeable and helpful.

Fantastic experience: Hello. All I can say is it a beautiful calming place. Excellent receptionist with a Angel personality what humor. The therapist was excellent kind and very knowledgeable he spoke Spanish matter of fact better than me.He learned in college with friends. He took his time explained well the excerise. Thank you.

Fantastic experience: Great place and PT is perfect. Highly recommend

Fantastic experience: Lots of people to help training on machines pool classes for both biginners and advance lots to offer for a small price

Fantastic experience: Love Lifeworks. I've been a member for over 15yrs. I swim laps there nearly every day. Very friendly members and staff.

Fantastic experience: Love the 1 on 1 trainers! Olivia is Great!! Great variety of equipment!! Very clean, well maintained!

Fantastic experience: Best gym. Clean. Lots of classes. Up to date equipment and great pool area

Fantastic experience: The speech therapist for my 2 year old godson was great.

Fantastic experience: Excellent facilities for rehab and exercise.

Negative experience: This place us extremely expensive, our grandson goes to therapy there,parking for therapy patients is always used by health club members, and they are very rude about it.

Positive experience: Great people overseeing physical therapy.

Fantastic experience: This gym is awesome! The instructors are amazing! I took an aqua class yesterday with Anna where we played games in the pool! Everyone was laughing and having a great time.....while working out! It was the BEST class I've ever been too! Great job Anna!! I hope we get to do that again!

Positive experience: Great place to work out. Clean and easy to get to.

Positive experience: Expensive at 70/month but very nice, clean, love the sauna, has all the equipment and weights I need. Sometimes I run into aggressive members crowding my space but if I time my visits around the popular classes and times I can usually enjoy a visit. Very nice employees

Fantastic experience: Excellent physical therapy

Fantastic experience: Awesome Gym and Staff!

Fantastic experience: Awesome staff. Great environment.

Fantastic experience: Great workout and great people.

Negative experience: My physical therapist here discharged me from Aquatic Therapy before I could reach the goals she'd set. Her reasoning was because I'd worked up to 30 reps of each pool exercise, I'd therefore "mastered the pool program." Never mind that I can't stand long enough to do dishes at home, or that I can't walk for more than a few hundred feet, more than nine months after spine surgery. But, hey, I am welcome to join the gym for $800/year if I want continued access to the warm water therapy pool. I've had hundreds of hours of PT in my life, and I've never been discharged prior to reaching therapy goals. But then, I've never before had PT at a private gym. It seems the main focus at Lifeworks is on selling gym memberships, which strikes me as short-sighted. Lifeworks received much more than $65/month from my insurance company, yet they rushed to discharge me in favor of my buying a membership.

Fantastic experience: go there for physical therapy, very good!

Fantastic experience: Great gym and staff.

Fantastic experience: )ifeworks is very helpful

Fantastic experience: Physical Therapy facilities are available and are outstanding.

Fantastic experience: Fitness assessment to begin your plan & learn how to set up the right equipment/machines (all settings stored on a card for you), multiple pools with water therapy. Great, friendly atmosphere!

Fantastic experience: Life works as a very clean facility. The staff is always pleasant and helpful. The equipment is up-to-date and in great working condition. Their classes are amazing.

Fantastic experience: The staff members at lifeworks are all very courteous and helpful! The facility is well kept and maintained. There are a good variety of weight & cardio machines, along with a good selection of group classes!

Fantastic experience: Great facility. Very well run. Doing a great job with Covid-19 precautions.

Fantastic experience: Clean, friendly, well equipped. Variety of services, and real people, not just gym rats, so very comfortable and welcoming to people of every shape and condition.

Fantastic experience: Great facility. I love not dragging wet towels around. Worth the 22 minute drive.

Fantastic experience: Fantastic place to work out! Clean and many amenities!

Fantastic experience: Warm water pool is the best

Fantastic experience: Awesome people

Fantastic experience: I love the people

Fantastic experience: Clean and careful during Covid crisis.

Negative experience: Staff is slow and the membership team dosen't get back to I've called many times trying to see when my membership expires was thinking of adding a person now after all this I just want out they have no problem taking my money but cant get back to me for questions

Fantastic experience: Maintaining a safe facility and providing the means to stay healthy

Fantastic experience: Awesome gym!

Fantastic experience: Awesomeness place

Fantastic experience: Friendly atmosphere very friendly

Fantastic experience: Caring people

Fantastic experience: Great place to work out for all ages!

Negative experience: Haven't been there. I'm rating their website with one star because it wouldn't let go beyond the first page to just see what they offer without giving them a lot of my personal information.

Fantastic experience: I've been going to physical therapy here many times. The staff is great!

Fantastic experience: This place is WONDERFUL!!! If something ISN'T clean, just ask/let staff know! They are more than accommodating! Have one of VERY FEW Warm Water Therapy Pools in this area!!! YEA!!! Have regular pool, excellent locker rooms; Lockers nice & big, very clean showers (depending on daily guests, ofcourse. Not cleaned thoroughly til 10pm.)!!! Lockers have locks, towels r provided! Plastic bags for wet bathing suits. (Water shoes recommended! Tiled floors VERY slippery) MUST wear bathing suit. No cut offs allowed! Excellent Hot Tub w/Jets, steam room, sauna, plenty of showers, usually. Have walking/running track... Great Classes in pools, on land, spin classes, yoga, pilates, the list goes on & on,... All sorts of machines, free weights, trainers & personal trainers... (Oh, must have work out shoes! Not street shoes. Something other than street.) Just call and ask what's available! (Tons) Also have whole PHYSICAL THERAPY Department!!! Very well staffed w/extremely knowledgeable ppl!!! (If you have to start there, may still, not sure, but may, receive discount on membership. I did waaaay back in 2009!) They are EXCELLENT, as well!!! They accept scripts from outside physicians, & several insurance companies. ( Outside of UH, that is. This facility is affiliated w/South West General, wh/in turn is affiliated w/UH.) HIGHLY recommend the Physical Therapy Dept. bcz also do rehab in pool!!! Overall, i give this facility a 5/5 for cleanliness, friendliness & helpfulness of ALL staff!!! They are here to help! Refreshing place to be in an often not so nice world! Restore yourself here! Forgot! Even have masseuses!!! Just can't say enough good things about this place! Off Bagley, on Old Oak Blvd. Next to Cuyahoga County Fair Grounds!!! Near SouthWest General! Turn Left at Light just Past hospital!

Fantastic experience: Went here for aqua therapy before back surgery. Clean and knowledge staff.

Fantastic experience: Went for out patient physical therapy. Received great service. Beautiful facility. May join the health club. Great place.

Fantastic experience: Love love love. Great faculty and amazing staff. The staff makes this gym what it is. Shout out to alyshia, Savannah, and claire

Fantastic experience: This place has been a life changer for me. This is for physical therapy and I definitely would recommend this facility. The staff here goes way beyond and more to help and they listen and are so friendly that they really get to know you not just as a patient but as a person. I have been going here now for over 2 years and will continue to go there when I need to. If you're looking for therapy this is the place to go and looking for a smile to make your day you found the place.

Fantastic experience: Top of the line exercise equipment, well maintained,clean atmosphere and friendly staff that wants to help you reach your goals!

Fantastic experience: We love life works clean friendly I would highly recommend it to everyone Thank you for changing our lives

Fantastic experience: A bit pricey, but the equipment is never in disrepair. Many options of exercises, classes, basketball, swimming, and more. Like it for the variety and options, stay for the friendly and attentive staff

Fantastic experience: The people here are incredibly helpful, place is well maintained, I can't praise it enough. Been coming here for four years.

Fantastic experience: Excellent therapy staff are very knowledgeable, caring and personable!

Fantastic experience: Excellent selection of exercise equipment, classes and trainers. All the staff are very friendly and helpful.

Fantastic experience: Took exceptional care of my mother during physical therapy after her amputation!

Fantastic experience: Well equipped, clean and good locker rooms. Staff very helpful.

Fantastic experience: Excellent fitness facility which also houses one if the best Physical Therapy Dept in greater Cleveland

Fantastic experience: I have been a member for a few years and wouldn’t go anywhere else.

Positive experience: Expensive facility