Snap Fitness Bend (Northwest -NWX)

Fantastic experience: Signup process was great/easy and Judy was so helpful!

Fantastic experience: Great gym! Very kind staff and tons of fantastic equipment

Fantastic experience: Staff is rly chill, Grayson helped me out a lot, super dope

Negative experience: Extremely rude and uninviting front desk. Walked in to inquire about pricing for a gym closer to our house and was almost immediately talked out of doing so. Complained that she “would have to follow us around” if we wanted a tour. Wasted time and terrible service.

Fantastic experience: Diego was helpful getting me signed up and I’m so excited to use the infrared sauna too!

Fantastic experience: The staff at Snap Fitness NWX is so professional and helpful. I appreciate being part of a gym that leads with customer service! Big shout out to Grayson, thanks for all the hard work!

Fantastic experience: Judy helped us sign up for a membership and she was very nice and informative. We felt very welcomed. The gym has different workout zones that make it more easy to navigate which we love.

Fantastic experience: Good price, nice amenities and equipment

Fantastic experience: Great easy sign up! Judy was very helpful.

Fantastic experience: This place rocks. Grayson is the man

Fantastic experience: Judy was super helpful! The signup process was easy and I’m excited to start using this gym. Great location for me, only a few minute drive, and has all the workout equipment I need.

Fantastic experience: Diego and Judy are the best!

Fantastic experience: Snap Fitness is great! It’s a really clean, bright space, never too crowded when we visit, & they’ve got all the equipment you need to get a good workout in. Bonus that you can have 24/7 access for flexibility. And, the Staff are always very kind & welcoming. 10/10 recommend!

Fantastic experience: Great gym, clean, friendly, plenty of equipment, space and parking. I spent 5 weeks in Bend and enjoyed my time at Snap. Diego was so welcoming and made signing up easy, even made sure my membership was set up for my 5-week timeline. I was thoroughly impressed with how well the gym was run and how the friendliness didn't stop after I signed up. Diego greeted me, said goodbye and he was always either running a vacuum cleaner, or restocking wipes, or making sure the gym was in order -- he deserves recognition for how well the facility presents.

Fantastic experience: Diego, the gym manager, took the time to help us navigate the sign up process with our insurance. He was helpful, friendly, and followed thru. Highly recommend the gym and Diego’s services!

Fantastic experience: Great experience at this gym, great equipment. Diego was very helpful and informative!

Fantastic experience: Great gym. Nice people. Good equipment.

Fantastic experience: Very nice gym with good machines and lots of space! The staff are very helpful and kind as well

Fantastic experience: Nice and clean gym!! Super helpful staff!

Fantastic experience: My husband, our neighbor and myself have been working out here since about March of 2024 and have really enjoyed it. Diego is such a friendly face at the front desk and is always super helpful if we have any questions about the equipment.

Fantastic experience: Great gym

Fantastic experience: This is definitely one of the best snap fitnesses I’ve been to. The staff is always friendly (shoutout Diego for always greeting people when they come in), the facility is always clean, and never seems to be too busy to do the workout you want to do. Happy to be here!

Fantastic experience: Great quality on both weights & machine as well as overall clean atmosphere. Highly Recommend

Fantastic experience: I absolutely love this place, I have been going here for over a year and everytime I come the people are super friendly and they maintain the gym really well. It is a great environment as the member that go there are very nice as well. It is convenient as there is always people who are there during day hours but also there is access after hours. I could not recommend this place anymore.

Fantastic experience: I just wanted to thank Diego for being such an excellent and diligent employee!

Fantastic experience: The front desk person Dieogo was very helpful and welcoming and it’s a great place

Fantastic experience: Beautiful clean clear space with state of the art equipment and reasonable fees. Received wonderful customer service from Diego since before sign up and ongoing. Thank you!

Fantastic experience: We’ve had a great experience at Snap Fitness at Northwest Crossing! Diego was super helpful getting us up and running and always greeted us with a smile and warm hello. Snap fitness is clean and organized and has a wide variety of equipment. The trainers and staff are all super friendly and helpful. We will be sad to leave due to moving.

Fantastic experience: SNAP FITNESS has always had a pristine idea of how a gym should be, and should be ran. Years in a row I’ve received nothing but excellent customer service, fantastic gym equipment, and perks like freakishly clean showers. A must for me; as I am ALWAYS on the go and gym showers that aren’t crowded, or nasty is a huge relief. Thank you for keeping the standards up, SNAP! ❤️‍♀️

Fantastic experience: Best gym I’ve been to in town. Always super clean & the staff is very friendly. Diego at the front desk helped me sign up & answered all my questions!

Fantastic experience: Great experience going to this gym, happened to go here instead of my usual snap and was pleasantly surprised by the cleanliness and organization of the gym! Diego from the front desk was an awesome dude, kept the place clean and even gave some advice/recommended some supplements that I had questions about. Hope to be back soon!

Fantastic experience: Snap is a fun gym with friendly staff, great equipment and a mellow vibe - not a meat market situation at all. People of all ages and fitness levels work out there, and PTs have offices on-site so it has a therapeutic feel to it. I've been training with Melissa Gleason for over a year and she's fabulous. She pushes you for sure, but in a safe way, always taking into account any issue you might be experiencing, modifying exercises accordingly. She's super fun, positive, effective, reliable, creative and is a highly ethical person. She keeps it interesting too - even after training with her weekly for this long I don't think we've ever repeated the same exercise. Would highly recommend her if you are looking for a fabulous trainer!!

Fantastic experience: I have belonged to many different gyms over the years so have dealt with both front desk and management employees. I can tell you that Diego far surpasses any of them. He is always there with a smile to greet you by name as you enter, and ask about your day. In addition, Diego is always very responsive to any questions and requests. He keeps the gym in top condition from organization to cleanliness. He is truly a rare find these days and I so appreciate his hard work and consistent positive attitude.

Fantastic experience: Diego does a great job, he is very friendly and always helpful. The gym has been cleaner and more organized since he started working the front desk.

Fantastic experience: Super organized space, plenty of free weights including squat racks and power platforms. Well organized staff, always trying to make it better.

Fantastic experience: Diego and the Snap crew do a great job keeping the facility clean, greeting and interacting with members and are very responsive to club member needs. They’re an A+ team. Thanks!

Fantastic experience: The guy at the front desk was super helpful and the equipment was solid

Fantastic experience: Front desk worker was super nice & very flexible!

Fantastic experience: Awsome place

Fantastic experience: I had an awesome experience at the gym. Diego was really nice and helpful, plus the gym was really clean and organized. Will definitely recommend to anyone who's looking for a gym membership.

Fantastic experience: I had the great pleasure of working with Diego Flores. I have worked with several other trainers before, but having Diego work with me was by far my best experience. He is incredibly courteous as he is friendly, he is also very knowledgeable in helping you reach your fitness goal. If I could I would have him every time I would go to work out.

Negative experience: Snap was overpriced for what you get. They refused to listen to my repeated requests for gym improvements and helpful equipment to get. The final straw was putting my membership on hold for 3 months and they quietly charged me for a month after the hold expired and then refused to reverse the charge. Terrible customer service and a really low value for the cost.

Fantastic experience: I worked with Emily who set me up with four new workouts to help me develop strength, balance, and work around some old injuries. She was an awesome teacher providing me with correct form and new exercises. Three months in and the results are exactly what I hoped for. Emily will teach and work you and is all business! The gym and vibe are positive and healthy for all levels. Good people, clean facility, and not super busy. Thanks Emily!

Fantastic experience: Went to this location on a whim and was super happy with the customer service and cleanliness! +1 for Diego on the staff team

Fantastic experience: It was an absolute pleasure to have met Diego when signing me up for my membership. He is really helpful and very patient with all the questions I had. Great experience!

Fantastic experience: Getting back into my fitness journey joining this gym has been great. Shout out my brother Diego for guiding me in the right direction.

Fantastic experience: Shout out to Diego for sharing his knowledge with me and pushing me to do my best. Definitely recommend speaking and working with him

Fantastic experience: I have had an amazing experience at Snap Fitness! They have quality equipment and the trainers are super nice.

Fantastic experience: Best gyms in town! Always clean and staff is super friendly! Diego is really helpful an knowledgeable on all the machines 10 outta 10 would recommend

Fantastic experience: Absolutely adore the staff! Noah always greets me by name and a smile when I walk into snap fitness . Love the upgraded gyms . And the beautiful infrared saunas.

Fantastic experience: Helpful staff, plenty of equipment, and a good turf area for functional training

Fantastic experience: Love this gym! Great equipment! Staff always help full!

Fantastic experience: great gym.

Fantastic experience: epic

Fantastic experience: Great space, lots of upgraded equipment.

Fantastic experience: The help we get here is vary helpful and we enjoy being part of Snap fitness

Fantastic experience: Time taken to help us through snap fitness evolved body scan was exemplary!!! Impressive.

Fantastic experience: I’ve been going to the Snap NWX location for over a year and have really enjoyed it. The staff are friendly, the gym is clean, and there is enough equipment to get a solid workout in even when your favorite machine is occupied. They’ve recently (Dec 2023) invested to upgrade the facilities — new equipment, new IR sauna — which took things to another level. Great facility, fair prices, and awesome trainers.

Fantastic experience: the equipment is great and one of the employees named jake was really helpful showing me how to bench correctly and giving me confidence he was great definitely coming back

Fantastic experience: Good gym cool people!

Fantastic experience: Great staff, very friendly! Clean gym!

Fantastic experience: Staff is nice and will always help when it’s needed. Whenever I come in it’s always clean and well taken care of.

Fantastic experience: staff is super nice and attentive, highly recommend not only for cardio freaks, but also for serious lifters who are really looking for their daily gym spot.

Fantastic experience: Diego was so helpful! We are guests from out of town and he helped us feel right at home and welcomed to all the facilities!

Fantastic experience: great gym with lots of high quality equipment, also the staff are super nice.

Fantastic experience: Great gym and staff and has amazing physical therapists.

Fantastic experience: Super friendly staff especially Noah. He was super helpful with the whole signing up process and made things so much easier. Great gym would definitely recommend!

Fantastic experience: Just joined Snap’s NW location after a friendly and informative intro from Diego.

Fantastic experience: I’ve been in gyms for over 10 years and I was in Bend for the weekend and dropped into this location. One of the best experiences I’ve had at a gym in my life. Staff (Deago) was so friendly, and the gym was so clean and the perfect environment to workout in. Equipment was so well kept and I even noticed equipment I’ve never seen before in gym. Amazing experience and if you’re in Bend this would be my go to Gym.

Fantastic experience: Judy was amazing! Great gym with lots of great equipment!

Fantastic experience: Judy was amazing!!

Fantastic experience: friendly staff

Fantastic experience: I joined the gym less than a year ago and have greatly enjoyed my time there. The staff is lovely and fun to be around, the equipment is constantly being updated, and the whole gym is sanitary. When joining the gym, I decided to work with one of the trainers that is provided by the gym. Judy helped me pick one that fit my needs, and that's when I met my lovely trainer, Melissa!

Fantastic experience: Great equipment. In tune to their members and fitness needs. Kind and helpful staff. Very clean. I appreciate Snap Fitness on Lolo!

Positive experience: Great service just remember 30 DAYS NOTICE TO CANCEL

Fantastic experience: Great gym, never too busy, great staff, all the machines you need to get a good workout

Fantastic experience: This is by far the cleanest gym I have ever been to. The staff is friendly and the equipment is well taken care of. There is a big cardio room and a large weight lifting room with plenty of mirror space. Welcoming group of people no matter what your exercise discipline may be. A great place to get a workout in - any time of day!

Positive experience: Very clean gym and friendly staff. Overall I would rate it excellent. The only negative is the single Smith machine and/or lack of a squat rack. Many times a person or two working out together tie this up for an hour. Since it is the only piece you can do squats on, it ruins a leg day. Partially this is due to poor gym etiquette, when a person ties up the Smith machine while rotating to other equipment as well. If people would do their sets on the Smith and then go on to something else, it would allow others to get a workout in as well. A second Smith would be greatly appreciated.

Fantastic experience: This is a great facility! Solid equipment, quiet, scenic area. And the best part? Open 24 hours! Fantastic gym with friendly staff.

Positive experience: I used to go here a while back. The service was so/so. Decided to try again and it hasn't changed much. The receptionist was a tad off putting on the phone. A little time to ask a question would be nice. Other than that, limited free weights, the space is small and the equipment is packed. But they do have just about anything you need to get a workout in, just go on an off time. Update - there is a women here that is just great to deal with. She has red hair. If you get a chance I would only work with her.

Positive experience: I'm an adaptive athlete who lives out of a modified van. I come to Snap because of its affordability, accessibility, and I can workout+shower in one place during the winter. Since coming here, I've noticed that they don't clean the accessible shower often. It's a huge bummer, since I need it and cannot use the regular showers to get clean.

Fantastic experience: Great gym. Best gym for visitors in Bend that I could find as well with a very reasonable day rate. Lots of equipment and free weights with belts etc. Not crowded. Friendly staff. Check it out.

Positive experience: love snap but it’s so DIRTY. i don’t think they ever clean it. i went on a saturday afternoon and there was handprints all over the mirror i went again wednesday afternoon and the same handprints were on there. additionally, when wiping down equipment such as the yoga mats i wiped it down 10+ times and each time more dirt and grime visibly came off on the sanitizing wipes they provide. i feel the need to use the sanitize wipes when touching anything in there. when using the smiths machine the weights have dirt encrusted in the weights and the wipe is brown after picking the weight up. very concerning especially during a pandemic. other than that a good gym.

Positive experience: love snap but it’s so DIRTY. i don’t think they ever clean it. i went on a saturday afternoon and there was handprints all over the mirror i went again wednesday afternoon and the same handprints were on there. additionally, when wiping down equipment such as the yoga mats i wiped it down 10+ times and each time more dirt and grime visibly came off on the sanitizing wipes they provide. i feel the need to use the sanitize wipes when touching anything in there. when using the smiths machine the weights have dirt encrusted in the weights and the wipe is brown after picking the weight up. very concerning especially during a pandemic. other than that a good gym.

Fantastic experience: Love this Snap Fitness! They have televisions ON THE TREADMILLS! Not over the treadmill, ON THEM! You can even get on the internet and binge on youtube videos. Cable seems extended because I was able to watch some other things that aren't on my basic cable package at home. Also, treadmills are in great shape. A really low-impact run relative to other treadmills I've been on. There's a spacious area for stretching/floor stuff. Changing rooms are also spacious. Boyfriend likes jump roping here.

Positive experience:

Negative experience: This gym is filthy. Not a great selection of workout machines. Some of the machines are broken or unbalanced. Broken windows in the weight room.

Positive experience: Would've been a 5 star review about 6 months ago. Not sure what's going on but it's never staffed, which is generally fine bits it's been a mess lately. Bad members obviously being jerks but unfortunately someone has to pick up.after them at times.

Fantastic experience: Rude staff but nice gym

Fantastic experience: Courteous staff and clean facilities along with modern equipment.

Fantastic experience: Convenient, clean, open any time. Good selection of workout equipment & ample machines.

Negative experience: Oversold, very crowded at times, especially last summer when the #vanlife campers up in the forest were using it for laundry and showers. Pricey too compared to other gym-in-a-box options like Planet Fitness. Done, moving on.

Fantastic experience: Courteous staff and clean facilities along with modern equipment.

Fantastic experience: Well appointed gym, talented trainers, manager Shane is warm, knowledgeable and welcoming.

Fantastic experience: Had everything you need. Staff is super friendly. Convenient location if you're in the west side.

Fantastic experience: Great gym I live on the other side of town and drive past another snap fitness to come to this one. You can tell they care about there customers and put money back into their equipment.

Fantastic experience: A well-maintained facility dedicated to making sure the indoor fitness experience is thorough, focused and accommodating!

Fantastic experience: Very clean, features Cybex, free weights, and various other machines, lots of aerobics related treadmills and bikes, heavy punching bag and more.

Negative experience: Minimal but this gym has what I need. The problem for me is it's just not sanitary. To much trial and error over a year leaves zero doubt. If I go there, I get sick. If I don't go there i stay healthy. For one thing there's no towels. Can't exercise sick!

Negative experience: Terrible customer service. I tried cancelling my account because I wasn't using it that much and they're charging me for another full month before its cancelled due to their "policy." Absolute robbery because I wont be using the membership. Classic example of a business caring more about money than their customers.