O2 Fitness Chapel Hill - North Chatham

Negative experience: As a senior, I visited this location to inquire about joining using Silver Sneakers or another Medicare Advantage program. I was especially interested because they’re building a new facility on 15-501, in front of the new 55+ Inspire community opening next month. I was informed that they are no longer honoring Silver Sneakers. The monthly fee of $79 is outrageous for seniors on fixed incomes. The fact that the new facility is so close to the 55+ community and that this facility previously honored Silver Sneakers leaves me to think that Seniors are no longer valued at O2 Fitness. I’m sure current Silver Sneakers members are very disappointed. My hope is that this facility reconsiders.

Fantastic experience: I’ve been attending Barbara T’s Pilates class for about a year now. She is attentive to new participants and provides quality instructions and cautions when needed to prevent injuries. Both new and experienced participants can all get an effective work out. Some days may emphasize more concentration on different muscle groups such as hips, arms etc. Plenty of core exercises are always included. Some days may seem very easy for me but then a couple of days later I’ve been pleasantly surprised to have experienced a (good) soreness, telling me that this Pilates class has been productive for me. I’ve noticed that my hips and core have become stronger. Her music playlist selections have always been great! Highly recommended!

Fantastic experience: Zumba with Julie at Chatham O2 fitness is the best exercise class I ever attended. The instructor is excellent, makes exercise fun, and keeps us encouraged. Highly recommend!!

Negative experience: Recently went in for a free trial as this is one of the closest gyms to where I live, and I saw mention of a pool and whirlpool which were a huge bonus to me. As I signed up for the trial though, I was instantly disappointed as the guy at the front desk told me that the pool and any spa amenities had been closed since COVID. I understand closing a few tight spaces down during the pandemic, but it's 2024 now, and you're still charging ~65 bucks a month. On top of that, the gym was surprisingly warm to point where it was uncomfortable to exert myself past a certain point, and noticed also that a good deal of the equipment/machines were old and in poor condition. These are issues I've seen other people mention in reviews, so obviously it's been that way for a while and management has no intent on doing anything to change it. Just the same old "thanks for your input, we'll DEFINITELY take it into account moving forward" replies. In a vacuum, it's a decent gym. But in reality, it seems like you're paying almost triple what you'd pay at planet fitness just for a pool that will never open, equipment that needs replacement, and management that doesn't seem to care about their customers. I won't even be finishing my free trial, hopefully I can find somewhere else that's worth the money.

Fantastic experience: Zumba is the best part of my morning. The staff at the front desk is friendly and helpful. (Fernando knows everyone’s name) Julie Cole is an innovative teacher who fosters a sense of community for all. The dances are fun and a great workout. I love it!

Fantastic experience: I am so happy to be a member of Chatham O2 Fitness! Fernando at the front desk is always so very friendly and helpful with any issues I might have . My Zumba classes with Julie Cole are one of my greatest weekly life pleasures! I hate when I have to miss any of them! Julie is an awesome instructor and so very welcoming to all participants! She places emphasis on having lots of fun and fellowship together while getting a great total body workout! Julie is just the best!! I also appreciate the arrangement Renew Wellness has with O2 Fitness . I have received many very helpful treatments and recommendations from the exceptional physiotherapists.

Fantastic experience: Great place, great parking! Always enjoy.

Fantastic experience: Great physical training! Best for business.

Negative experience: Very disappointed with the company’s policy. Just moved to the area and I didn’t yet have a local government issued ID for NC. I moved from Tennessee and they didn’t allow me to get a membership using my license. Interesting that other friends exactly in the same position were allowed a membership.

Fantastic experience: I’ve been going here for a while now. Always a great experience.

Negative experience: I've been coming here for about 9 months and pay about $60 a month. It's honestly not worth the cost and I'm thinking about switching to a cheaper gym or transferring to one of the nicer O2's. Staff is friendly but the pool has been closed since I started coming here in September, free weights are never re-racked properly, and a few of the machines are due for an upgrade (some cable stations don't work properly and some padding on machines need to be replaced). If this gym was $30-$40 a month I'd consider it worth the cost, but it wants to be a high-end gym without offering high-end qualities/amenities. EDIT 6/29: Adjusted my review based on my experience the past week and a half. I lowered a star because the gym has been extremely warm recently and when I brought it up to those working the desk, was told that "some gyms are much warmer" and that it was good because it "made you sweat more." The AC seems to be broken or they just don't care that we are in a heatwave and are trying to save pennies. It's currently 75 in here, which is unacceptable. and some gyms keep their ACs cooler.

Positive experience: The club is neat, clean and has good equipment. The staff is very helpful and kind. The classes (Zumba and Yoga) have been great. The big negative is the loss of the pool. I now have to drive 7 miles from my home to the Homestead Aquatic center in Chapel Hill. On those days, I am unable to come to O2. I wish you would reconsider your decision to close the pool. I know many members who are disappointed with the loss.

Fantastic experience: Great staff and facilities!

Fantastic experience: All the staff members have been helpful and friendly. The trainer I’ve had has been skilled and kind.

Fantastic experience: The new wellness director Cale is the most gorgeous and kindest human being on the planet. Cannot recommend this place enough.

Negative experience: When I signed our agreement with O2 in Chapel Hill, I agreed to pay monthly for the amenities the gym had to offer, however O2 has not held up their end of that agreement. Since I've been there over a year now the pool, Sauna, and whirlpool all have been out of order. Michael who is a manager there emailed me after I emailed asking if it would reopen and informed me that it would not reopen. I expressed my concern about paying for amenities that I'm not able to get due to them being closed. He basically stated in the email that they do not charge extra for amenities nor do they lower or bill when amenities are not available. I signed a contract as well did they and they are not holding up their end of the bargain. The gym needs a facelift period. Several of the machines are not even in working condition. Child services are normally not available when needed most. I would not recommend this place to anyone. If it weren't for the fact that it is so close to my home and the Zumba class I would not be wasting my money. Planet Fitness will be coming soon close by and you can bet I will be changing as soon as they do.

Negative experience: This is the worst gym I've ever been to they have holes in the wall where you can see outside and if you bring kids there they don't allow it at all.

Negative experience: The pool is perpetually closed. I would recommend fixing it, or if that’s not going to happen they should fill the pool in and then put more workout equipment there, or convert it to a skatepark. Also, I witnessed a kind, elderly patron inquiring about why there were so few spray bottles to sanitize equipment and the staff at the counter accosted her saying, “It’s because people like YOU keep breaking them,” I have never witnessed so much passive-aggressiveness over such a genuinely legitimate and politely made inquiry. If zero stars was an option, I would be tempted to rate it that.

Fantastic experience: Great gym, and facilities! Friendly atmosphere and staff.

Fantastic experience: In general, all the staff are welcoming and informative. Specifically, Mike and Valerie are very helpful in getting one initially set up at O2 and assist in selection of a trainer. Jabari is exceptionally good as a trainer. He is extremely thoughtful in designing an individualized workout program that takes into account goals as well as limitations. He explains movements and exercises very well, and he is positive and well organized.

Negative experience: The bottom line here is that this gym isn't worth ~$60/month. There aren't enough duplicates of popular machines, which means you're in for a wait at busier times. The equipment and the facility itself are old and not well kept up. This gym will get the job done (as will most gyms, I suppose), but this place is overpriced for what little it seems to offer, and there are a few glaring issues that make this gym one to avoid: 1. The dumbbells seem to always be loose. It's difficult to remember a workout where I wasn't working with at least one set of dumbbells that were wobbly at the ends. This is incredibly dangerous. Dumbbells that are improperly fastened may come loose mid-exercise. Imagine doing an overhead exercise and wondering if the dumbbell will hold. I used to mention this to the staff, but they never seemed concerned. They just assured me they would fix it (though I never saw them do this), and inevitably the dumbbells would still be loose the next day. In fairness, sometimes a set of loose dumbbells will get tightened, but then another (different) set usually becomes loose. This isn't a problem gym members should have to navigate. 2. Some of the equipment is broken or in extreme disrepair. The hack squat machine is missing part of one of the stops (see picture). This is also dangerous. You don't want to be fiddling around for the brake handle when you're at the end of a heavy set. Some of the equipment is also old and rusted, which can make those machines difficult to adjust (see other pictures). One of the gym's elastic bands even broke on me during a workout. 3. There usually aren't enough clamps for all the barbells, so if you come at a busy time, you may have to wait. 4. The pool seems to always be closed. I don't believe it has been open since I've been a member, which is annoying as I am sure this accounts for at least a portion of my ~$60/month membership fee.

Fantastic experience: Needed to join a gym, found O2. They have a great selection of free weights, machines and equipment, a diverse clientele that makes an enjoyable to be there.

Negative experience: I’ve been going to this gym for over 5 years and I will say this location is not worth the 60$ a month + annual fee. Staff is extremely friendly and awesome but the pool/hot tub has been down for the majority of my time at this gym and doesn’t seem like they have any urgency to fix it. The lighting/atmosphere and equipment is depressing when in comparison to 02 signature or other premium gym membership gyms. It’s a gym that gets the job done for sure, but to pay as if it is a high end gym is a bit unrealistic. It would be nice to have a discounted membership for those who attend this gym only as people pay for the pool/hot tub access that they do not have access too the majority of the time. Again I grew up in this gym from ages 15-20 but I drive 30 minutes a day to 02 Signature in Durham for the reasons listed above when I am only walking distance to this 02. Again, lovely staff and people, but to say this gym is worth 800$ yearly is insanity.

Fantastic experience: Great place for ALL AGES. Not pretentious. And you have Renew Physio inside too. Update: I'd you have aches (who doesn't), pains, strains then highly recommend popping in for an assessment. I'm onr year in and it's great. Bri and JP do a fantastic job.

Fantastic experience: Nice facility + Good people = great gym.

Fantastic experience: Awesome gym, great/friendly staff, good equipment, recommend!

Fantastic experience: been working out here from the start of my fitness journey and this gym has shown me nothing but love would highly recommend. Staff has shown me tons of love

Fantastic experience: Good variety of equipment and good gym environment!

Fantastic experience: Great gym been going for years, kids care is so helpful

Fantastic experience: Long time user. Always happy with the facilities and the folks who work there.

Fantastic experience: O2 is a great gym for the community. The gym is clean, affordable, and the team there is friendly. Thanks O2

Fantastic experience: 02 Gym is a great welcoming place. It offers a variety of group classes and a wonderful schedule to enjoy them.

Fantastic experience: Amber, Fernando & Mike made my experience with O2 unforgettable. Amazing staff. Facility was always clean. Nice variety of equipment, classes, pool and rehab services. 5️⃣ ⭐️

Fantastic experience: Great place! Great people!

Fantastic experience: Nothing but an stellar gym to work out at! I would have to be very creative or dishonest to find something negative to say about the business

Fantastic experience: Such a good gym I can really stay motivated and get the best growth with all of the equipment they have.

Fantastic experience: Incredibly friendly staff, and many versatile machines! Truly enjoy working out here.

Fantastic experience: My gym of choice while living in the triangle. Great equipment and community throughout all locations !

Fantastic experience: Very nice gym. Has everything I need. Usually not too crowded. Staff is very helpful. Senior friendly.

Negative experience: While this is a functional gym, the place is not being maintained very well, the pool has been closed for the majority of the year that I’ve been a member, and the locker room is not well-kept. How hard is it to restock the soap dispensers? Apparently too hard for O2; even when you specifically ask at the front desk and send in email feedback, it still doesn’t happen for at least a week.

Fantastic experience: I love this place. This is my go to gym every time im in the triangle area! I grew up going to this gym when I lived in North Carolina and it’s where I would train before going off to play college soccer and it has everything you need and then some! The staff is always friendly and the facility is great! Can’t wait to go back whenever I’m back in town!

Fantastic experience: I scheduled a PT session about my abnormally tight glutes, shouts out to Fernie for helping me out.

Fantastic experience: Fernando and John are awesome!

Fantastic experience: I’ve had a special place in my heart for 02 ever since I was a kid (the daycare area is home to some of my most valuable memories). However, now that I go regularly, I can say that the positives go beyond just a great atmosphere: the equipment is plentiful and clean, the staff is extremely nice, and the environment is just insanely welcoming. Easiest 5 stars of my life

Fantastic experience: Best gym in chapel hill hands down, whole place is like a big family.

Fantastic experience: Excellent staff! Great place to workout I wouldn’t wanna lift anywhere else! This gym is amazing. Fernando is by far the best employee here. Sky is cool too

Fantastic experience: Fernando is fabulous.

Fantastic experience: Shout out to the the cleaning lady. The gymn is super clean and smells fresh. She deserves a pay raise.

Fantastic experience: I LOVE this gym. I love the people who work here and the people who work out here. It's very convenient and I've always had wonderful interactions with staff. I'm here every morning!

Fantastic experience: Good and flexible staff worked with us on a membership to support surgical recovery.

Fantastic experience: Great and caring staff!!

Fantastic experience: I’ve been a member for a few years now and have nothing but positive things to say about O2 Fitness. I take advantage of the machines and free weights! My children thoroughly enjoy going to play in their “Kids Club” too! Join! You won’t regret it.

Fantastic experience: O2 Fitness is a part of our extended family. Their facility is clean, welcoming and has everything I need for my fitness goals. Their child care is especially nice and my children look forward to going each day! The staff go above and beyond to ensure each member is comfortable and their needs are met. I highly recommend them!

Fantastic experience: Today was my first time at a real gym and Matt at the front desk made my experience amazing. Not only did he give me helpful tips on equipment, he was extremely nice. When asked questions he was more than knowledgeable and super chill. He is by far the best front desk worker I have ever came into conversation with. I hope to see Matt again! - Noah Wight

Negative experience: Please please tell me when the steam room and whirlpool will be fixed!!

Fantastic experience: O2 has been a great fit for our family with everything we need to stay fit from equipment to great trainers and on-site physical therapy

Fantastic experience: We have been using Jabari as our personal trainer for the last 2 weeks and he is excellent! He is pleasant and full of creative ideas to increase the workout effectiveness. The quality I most appreciate about him is his ability to quickly modify an activity if it is too challenging or too easy for us! I would highly recommend his services!

Fantastic experience: Like the spacious and clean gym and my trainer John Koch is always fun to work with,.

Fantastic experience: Appreciate coming in for my trainer sessions with John Koch.

Fantastic experience: the best gym! great staff. super friendly :)

Positive experience: Great gym! Very courteous staff and childcare available. Never have to wait for machines really. The pool/sauna/hot tub area could use some updating but overall great experience.

Negative experience: Way too many people, trash always piled up in and around trash cans, older location but for the price of the membership there have been little to no renovations it seems. Nobody picks up after themselves and the younger crowd never re-racks their weights. Didn’t seem intolerable until I started coming more regularly to this location. But they need a second location in chappel hill to even it out. Some days it’s not even worth fighting with to get a pump in.

Fantastic experience: Marcia Guy is a fantastic personal trainer. Each week, she tailors the perfect 30-min workout for me: Challenging enough that I make significant progress every week, but not so hard that I want to die. Her focus on core strength and positive encouragement are greatly contributing to my achieving my goals. I highly recommend her!

Fantastic experience: This is a great place. I feel welcomed and awesome every time I come. My personal training sessions were great!!! O2 is a great place!!

Fantastic experience: Friendly staff and has all the equipment I need!

Fantastic experience: A great gym with friendly people! I’ve been able to reach a lot of my goals since I signed up here!

Negative experience: Unhelpful employees. After having been a paying member in the past I was trying to redeem points earned by a family member and was met with an incorrect application of the written rules online. They claimed I had been for free recently when that simply is not true, I had paid $10 to be let in as a guest which we did intentionally to be able to redeem points earned. Do not trust the points system or the staff to help you out.

Fantastic experience: i joined o2 when they had their first location at southern village. kept with them when the moved within another building. they opted to move to cole park plaza and that is when o2 became a gym. before it was as though i was working out at a hotel. now the facility is great....a pool, private rooms, a dark cardio room. i have trained with different trainers as well. i started with shawn. he's very good at training. i quit for a while mainly to do my own thing. then opted to start up again. thought i would shake it up and try one of their newer trainers allen. he gave me an assessment and i felt pretty good about being able to keep up. then at my first real training i realized he knew his business. it was the most challenging workout i have ever had. completely organized and well balanced. i have since upped my workouts with him to twice a week. i have noticed a definite transformation in my workouts and endurance. since training with allen my spin classes with curtis have become great rides(curtis is one of the best spin instructors in the area, i highly recommend him as well!). overall, it's a great gym. i live downtown chapel hill and many times, i am questioned why i don't go to the wellness center. honestly, i don't want to drive through campus with students walking in to the street while texting. and now since i have such great workout incentives, it's worth the additional 5 minutes to the gym. additionally, gail substituted for curtis in spin and she too is awesome!

Fantastic experience: I'm not the type to do a review typically, but after the experience I've had these past few weeks with the kind people at O2, I wanted to give them some praise. You can tell they really care, from the moment you walk in the door. I always get a pleasant 'hello' and something motivating from the front desk person. In the times I've worked with the management, I always have had a great experrience. Thank you for being so kind and welcoming. You make me want to keep showing up...fingers-crossed!!

Fantastic experience: I enjoy working out at O2 Chatham very much! The managers, staff & trainers are very helpful! We appreciate the business relationship with our team members and the extra offerings for wellness & nutrition classes to promote health with our team! They offer a wide variety of classes and equipment for most any interest or need, Thanks O2 for helping us to feel great and be healthier & running a clean and tight gym! Elmo's of Carrboro NC

Fantastic experience: Its the best gym for personal training session, it helps me to stay active and stay strong, I loved the environment and people at O2 Fitness.

Fantastic experience: I had several sessions with Jabary on kickboxing. It was fascinating. It was very good excersizes for abs, helps me to loose weight, improving my coordination, giving happy attitude and energy for all day. Last clinic will be on Thursday March 30 th at 2.

Positive experience: The facility is clean, the staff is friendly. My only issue is there are only 3 recumbent bikes and each of them has an issue. It would be good if they could be replaced.

Positive experience: Great staff and equipment but the steam room has been shut down for months! It's unfortunate that I have to cancel my membership over something so simple, but it is an essential part of my workout.

Fantastic experience: I have been working with Marcia Guy for several months to help recover my strength and balance after open heart surgery. She has tailored my sessions based on my strength at the time, modifying as needed. I am now playing Pickleball without the fear of falling. I was gardening the other day and became unbalanced. Before my training sessions, I would have fallen but was able to find my balance and kept upright. My investment in training sessions was worth every cent!

Fantastic experience: We have loved coming here the past few months! All the workers are so friendly and helpful. The kid care workers are awesome and my daughter loves to go every morning to see and play with them! The location is very convenient for us which makes going every day more manageable. The cleaning and maintenance crew is very friendly and work very hard to keep the location clean and repaired. We love our local O2 Fitness club!

Fantastic experience: Went in to start my membership at O2, Skye was very helpful with the process! She explained the membership and all the great benefits of being an O2 member, thanks so much Skye! :)

Fantastic experience: Marica is a great trainer!

Fantastic experience: The entire staff is extremely friendly and helpful. Fernie always goes above and beyond to make you feel welcome!

Fantastic experience: Great staff, clean, and never too busy to get stuff done. I’ve been to a lot of gyms and this is my favorite.

Positive experience: Good equipment, nice people

Positive experience: Good equipment and clean….we desperately need a way to get cardio that is not spinning or eliptical for those who’ve had knee injuries. How about the Nustep Trainer that is a sitting position while pushing pedals and working arms as well?

Fantastic experience: O2 Fitness North Chatham rocks!

Fantastic experience: Great gym experience! Fernando, Crystal, and the rest of the staff are super friendly and prioritize keeping the gym clean and functional. I am always greeted with a warm hello, and never have to wait on machines - highly recommend.

Fantastic experience: Curtis is a great trainer and fun to work with! He listens to what you want and need and keeps you working toward your goals! I highly recommend him!

Fantastic experience: So happy this gym is open, it is my escape from my kids who are home all the time now! I have been a member for several years and love the friendly and professional atmosphere here. This gym is the biggest one that I have been to in the CH area and has a great 3 lane lap pool. It is clean and open with great natural light. I miss the group classes, but have loved that this gym has not been crowded at all.

Fantastic experience: Love working out here. Staff is friendly and they keep the place extremely clean. Throughout this COVID situation, O2 has done and is doing a lot to keep members safe. Thanks O2!

Fantastic experience: O2 in North Chatham is a great facility and extremely convenient to the neighborhoods in the area. Mike and his team are all wonderful and helpful professionals who are all extremely nice. It’s a very family friendly atmosphere and the team has done a remarkable job keeping the facility and equipment clean and safe during this COVID period. Kudos!

Fantastic experience: Just tried out the North Chatham O2 for the first time, it was a great experience! Staff was so friendly, professional and helpful! Overall gym and equipment were very clean. Highly recommend this location!

Fantastic experience: With the pandemic, I was able to keep on with my O2 Fitness Trainer Curtis Selby via Zoom at home. This has been wonderful for me, since Curtis is a great trainer, and makes my online workout very successful. I would encourage others to try this.

Fantastic experience: I have been working once a week with trainer Sydney Kroutch. She has understood my goals perfectly and is a positive and encouraging trainer.

Fantastic experience: This is the best o2 fitness in the triangle. Staff and members are amazing. Overall equipment, and cleanliness this o2 location is a league of its own!. Special shout out to Fernando

Fantastic experience: I’m starting with 4 so I have some room to go up after I’ve been going longer. Today was day 1 after my free trial. Sign up was a breeze and Fernando was super nice and welcoming. The gym was really clean and everyone was being “covid-safe”! Excited to get back to it

Fantastic experience: Management is great, facility is always clean, and Fernando and Spencer are always super friendly and welcoming! Join today!

Fantastic experience: I have been coming to this location on and off for a very long time and have always loved how friendly and professional the staff here is. They make you feel welcome and are always there when you need help or have any type of questions. Highly recommend this gym to anyone at any level of fitness.

Fantastic experience: Glad to be back at the gym again! Fernando and the others are on top of everything to keep it clean and in great shape. Plenty of equipment and space. Great job!

Fantastic experience: Very clean and is always open on time because of the great friendly staff especially Larry and Fernie! There's a lot of space and it's not crowded, no waiting for equipment and everyone is being safe and wearing masks right now. I highly recommend checking it out if you're looking for a gym!

Fantastic experience: My experience with O2 fitness has been very positive. I have been training with Danial Hogan at the Chatham Crossing location since the gyms reopened following the COVID-19 quarantine. Daniel is very motivating, encouraging, and positive as a trainer. He has helped me lose 27 pounds and counting! I have been able to work with Danial to improve my overall appearance as well as help me recover from a knee injury. I highly recommend O2 fitness and Danial Hogan as a personal trainer!

Fantastic experience: I am really happy I joined this Fitness Club. They have a great variety of cardio and isolation machines. Also free weight area with all the trimming. A few cable stations. The fitness center is large and you can spread out. Social distancing on cardio machine, they have certain ones marked off. The great thing is the staff, friendly, professional, and knowledgeable. They always greet you when you come in. I have had a chance to talk with Spencer and Michael and they are truly dedicated to your health and safety in this time. They will go out of the way to make you happy and comfortable at this place club. They also have sports drinks, protein supplement drinks available. Great place and it is the people that work here that make it shine. Thank you O2 ! Your staff at North Chatham is fantastic ! I would recommend them if you are looking for a fitness club close by.

Fantastic experience: I have been working with one of their personal trainers, Curtis, for over 13 years. He is just outstanding in his expertise and ability to keep the workouts interesting and challenging. Friendly front desk and comfortable atmosphere.